VTech DS221-3, DS6221-4, DS221-2, DS6222-4, DS6222-5 User Manual

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Models: DS6221/DS6221-2/
DS6221-3/DS6221-4/ DS6221-5/DS6222-4/ DS6222-5
User’s manual
w w w.v t e c h p h o n e s . c o m
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy
efciency guidelines.
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
In Canada, please visit
Table of contents
Getting started .........................1
Parts checklist ............................1
Telephone base and charger
installation ...............................2
Battery installation and
charging ..................................3
Installation options .....................4
Tabletop to wall mount
installation ..............................4
Wall mount to tabletop
installation ...............................5
Handset layout ...........................6
Telephone base layout ...............7
Telephone settings ..................8
Ringer volume (handset) ............8
Ringer tone .................................8
Key tone .....................................8
LCD language ............................9
Set date/time ..............................9
Clear voicemail ...........................10
Home area code .........................10
Answering system settings ....11
Answering system set up ...........11
Number of rings ..........................11
Remote code .............................11
Message alert tone.....................11
Announcement ...........................12
Play your announcement ..........12
Record your own
announcement .......................12
Delete your announcement ........12
Telephone operation ................13
Make a call ................................13
Predial a call ...............................13
Answer a call ..............................13
End a call ....................................13
Speakerphone ............................13
Volume .......................................13
Mute ...........................................14
Ringer mute ................................14
Call waiting .................................14
Find handset...............................14
Chain dialing...............................15
Multiple handset use ..................16
Intercom .....................................16
Answer an incoming call
during an intercom call ............16
Share an outside call ..................17
Directory .....................................18
Store a directory entry ................19
Character chart ..........................20
Search the directory ...................21
Alphabetical search ....................21
Dial a directory entry ..................21
Edit a directory entry ..................22
Delete from the directory ............22
About caller ID ............................23
Call log .......................................24
Missed calls indicator ................24
Review the call log ....................25
Make a call log entry ready
to dial ......................................25
Dial a call log entry ....................26
Save a call log entry to the
directory ..................................26
Delete from the call log ..............26
Call log display screen
messages ................................27
Redial list ....................................27
Dial a redial entry .......................27
Delete from redial .......................27
Answering system operation ...28
Answering system and
voicemail .................................28
Message capacity ......................28
Turn the answering system
on or off ...................................29
Call screening ............................29
Call intercept ..............................29
Telephone base ringer volume ...29
New message indication ............30
Message playback .....................30
Delete all messages ...................31
ii
Table of contents
Record and play memos ............31
Record a memo ..........................31
Message window displays..........32
Remote access ..........................33
Appendix ...................................34
Handset display screen
messages ................................34
Handset and telephone base
indicators ................................36
Battery ........................................37
Expand your telephone system ...38 Add and register a handset
(optional) .................................38
Replace a handset .....................39
Troubleshooting ..........................40
Important safety instructions ......46
Operating range .........................47
Maintenance ...............................47
About cordless telephones.........48
The RBRC® seal .........................48
Warranty .....................................49
FCC, ACTA and IC regulations ...51
Technical specications .............53
Index ..........................................54
iii
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Charg er and c harge r adapte r
(1 f or DS6 221- 2, 2 fo r DS62 21-3 , 3 f or D S6 221- 4 a nd DS6 222 -4 , and 4 for DS6 221-5 a nd DS 622 2-5)
Tele phone line cord
Handset
(1 f or DS6 221, 2 f or D S6 221- 2, 3 f or D S6 221- 3, 4 f or D S6 221- 4 a nd DS6 222 -4 , and 5 for DS6 221-5 a nd DS 622 2-5)
Tele phone base power adapter
Wall b racket
Batte ry
(1 f or DS6 221, 2 f or D S6 221- 2, 3 f or D S6 221- 3, 4 f or D S6 221- 4 a nd DS622 2-4, and 5 for DS6 221-5 and DS 6222- 5)
Batte ry compar tm ent cover
(1 f or DS6 221, 2 f or D S6 221- 2, 3 f or D S6 221- 3, 4 f or D S6 221- 4 a nd DS6 222 -4 , and 5 for DS6 221-5 a nd DS 622 2-5)
Tele phone base
User’s manu al
To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
1
Quick star t guide
Getting started
Telephone base and charger installation
Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL lter between the
telephone line cord and the telephone wall jack. The lter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service
provider for more information about DSL lters.
Tele phone wall jac k
If you have DSL high speed Internet service, a D SL filte r (not include d) is requi red.
Tele phone base power adapter
Tele phone line cord
Charg er adapt er
Electrical outlet not controlled by a wall switch
Tele phone base
Use only the power adapters supplied with this product. To order a
• replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or
oor mount position. The prongs are not designed to hold the plug in place if
it is plugged into a ceiling or an under-the-table/cabinet outlet.
Charg er
2
Getting started
Battery installation and charging
Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 37 for battery operating times.
Battery indicators Battery status Action
The screen is blank. Battery has no charge
The screen shows
PLACE IN CHARGER
and ashes.
The screen shows LOW BATTERY,
ashes, and the
handset beeps.
The screen shows HANDSET X.
If the battery compartment cover is on the handset, press the indentation
1.
and the handset cannot be used.
Battery has very little charge and the handset cannot be used.
Battery has enough charge to be used for a short time.
Battery is charged. To keep the battery charged,
and slide the cover to remove. Plug the battery connector securely into the socket inside the handset
2.
battery compartment, matching the color-coded label. Place the battery with the label THIS SIDE UP facing up and the wires
3.
inside the battery compartment.
Align the cover at against the battery compartment, then slide it towards
4.
the center of the handset until it clicks into place. Charge the handset by placing it in the telephone base or charger. The
5.
CHARGE light is on when the handset charges.
1
2
3
Charge until the screen shows LOW BATTERY (at least 10 minutes).
Charge until the screen shows LOW BATTERY (about four minutes).
Charge until the screen shows HANDSET X (about one hour).
place it in the telephone base or charger when not in use.
4
5
CHARGE
light
If the handset will not be used for a long time, disconnect and remove the
• battery to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com or
• call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
3
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount yourIf you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate.
Tabletop to wall mount installation
Position the telephone base as shown below. Insert the extended tabs
1.
(marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it is securely in place.
If you are using a DSL lter, plug the line cord into the lter now. Route the
2.
telephone line cord (or DSL lter) through the wall bracket hole. Route the
power cord out of the bottom of the telephone.
Plug the telephone line cord (or DSL lter) into the wall jack. Plug the
3.
power adapter into a power outlet not controlled by a wall switch. Align the holes on the bracket with the standard wall plate and slide the
4.
bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie.
1 2
3
4
4
Getting started
Wall mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie
1.
them rst.
Lift the telephone base up to detach it from the black plastic wall bracket.
2.
Unplug the telephone line cord (or DSL lter) from the wall. Unplug the
power adapter from the power outlet. See Telephone base and charger installation on page 2.
3.
5
Getting started
Handset layout
CHARGE light
On when the handset is charging in the telephone base or charger (page 3).
/VOL (Director y/volume) Press to enter the directory
when the telephone is not in use (page 21).
While in a menu, press to scroll up.
During a call, press to raise the listening volume (page 13).
(Speakerphone)
Press to switch between speakerphone and handset (page 13).
Press to make or answer a call (page 13).
During a call, press to receive an incoming call when you receive a call waiting alert (page 14).
1
While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the director y (page 25).
REDIAL/PAUSE
Press to review the redial list (page 27).
While dialing or entering numbers into the director y, press and hold to insert a dialing pause (page 19).
CID / VOL (caller ID/volume) Press to review the call log
when the telephone is not in use (page 25).
While in a menu, press to scroll down.
During a call, press to lower the listening volume (page 13).
MENU/SELECT
Press to show the menu. While in a menu, press to
select an item, or save an entry or setting.
OFF/CLEAR
During a call, press to hang up (page 13).
While the handset is ringing, press to silence the ringer temporarily (page 14).
Press and hold while the telephone is not in use to erase the missed calls indicator (page 24).
During programming, press to exit without making changes.
#
Press repeatedly to show other dialing options when reviewing a call log entry (page 25).
INT (intercom) Press to initiate an intercom
conversation or transfer a call (page 16).
MUTE/REMOVE
While on a call, press to mute the microphone (page 14).
While reviewing the call log, director y or redial list, press to delete an individual entry (page 26, page 22 and page 27, respectively).
Press to delete digits when predialing (page 13).
6
Getting started
Telephone base layout
Message window
Shows the number of messages and other answering system information (page 32).
IN USE light Flashes when there
is an incoming call, or another telephone sharing the same line is in use.
On when the handset is in use.
FIND HANDSET
Press to page all system handsets.
ANS ON/OFF
Press to turn the answering system on or off (page 29).
/REPEAT
Press to repeat a message or press twice to play previous message (page 30).
X/DELETE
Press to delete the message currently playing (page 30).
When the phone is not in use, press twice to delete all previously reviewed messages (page 31).
VOICEMAIL light Flashes when you have
new voicemail. Voicemail service is offered by your local telephone company, and is different from answering system messages (page 10).
VOL
Press to adjust the volume during playback (page 30).
When the phone is not in use, press to adjust the telephone base ringer volume (page 29).
/SKIP
Press to skip to the next message (page 30).
/PLAY/STOP
Press to play messages (page 30). Press to stop message playback
(page 30).
7
Telephone settings
Ringer volume (handset)
You can set the ringer volume or turn the ringer off.
Press MENU/SELECT to show the menu when the
1. handset is not in use.
Press or to select >RINGER VOLUME, then press
2.
MENU/SELECT.
Press or to adjust the volume. A sample of each
3. ringer volume plays as you scroll through the choices.
Press MENU/SELECT to conrm your selection.
4.
Setting the volume to the lowest level turns off the
• ringer. A ringer off icon appears.
See page 29 to set the telephone base ringer volume.
Ringer tone
You can choose from different ringer tones.
Press MENU/SELECT to show the menu when the
1. handset is not in use.
Press or to select >RINGER TONE, then press
2.
MENU/SELECT.
Press or to select the desired ringer tone. A sample
3. of each ringer tone plays as you scroll through the choices.
Press MENU/SELECT to conrm your selection.
4.
If you turn off the ringer volume, you will not hear ringer tone samples.
ANS. SYSTEM DIRECTORY CALL LOG >RINGER VOLUME RINGER TONE
RINGER VOLUME
ANS. SYSTEM DIRECTORY CALL LOG RINGER VOLUME >RINGER TONE
RINGER TONE 1
Key tone
You can turn the key tone on or off.
Press MENU/SELECT to show the menu when the
1. handset is not in use.
Press or to select >KEY TONE, then press
2.
MENU/SELECT.
Press or to choose ON or OFF.
3. Press MENU/SELECT to conrm your selection.
4.
8
DIRECTORY CALL LOG RINGER VOLUME RINGER TONE >KEY TONE
KEY TONE >ON OFF
Telephone settings
LCD language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays.
Press MENU/SELECT to show the menu when the
1. handset is not in use.
Press or to select >LCD LANGUAGE, then press
2.
MENU/SELECT.
Press or to scroll through the choices.
3. Press MENU/SELECT to conrm your selection.
4.
Set date/time
The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.
Press MENU/SELECT to show the menu when the
1. handset is not in use.
Press or to select >SET DATE/TIME, then press
2.
MENU/SELECT.
Press the dialing keys (0-9) to enter a two-digit number
3. or press or until the screen displays the correct value. Press MENU/SELECT to advance.
Repeat step 3 until the date and time are set.
4.
CALL LOG RINGER VOLUME RINGER TONE KEY TONE >LCD LANGUAGE
LCD LANGUAGE >ENGLISH
,
FRANCAIS
~
ESPAN OL
RINGER VOLUME RINGER TONE KEY TONE LCD LANGUAGE >SET DATE/TIME
SET DATE
12/25/08 MM/DD/YY
SET TIME
11:10 AM
If the date and time are not set, the system announces, “Time and day not set,” before each message plays.
9
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and appear on the handset, and the VOICEMAIL light
on the telephone base ashes when you have new voicemail messages.
Contact your local telephone company for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your local telephone company continues to send the signal to turn on the indicators.
To manually turn off these indicators:
Press MENU/SELECT to show the menu when the
1. handset is not in use.
Press or to select >CLR VOICEMAIL, then
2. press MENU/SELECT. The screen shows TURN OFF
INDICATOR? PRESS SELECT TO CONFIRM.
Press MENU/SELECT to conrm your selection.
3.
Your telephone service provider might alert you to new messages with a
• stutter (broken) dial tone. Contact your service provider for details.
Voicemail is different from answering system messages recorded in your
• answering system. For more information about the difference, see page 28.
Home area code
If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.
Press MENU/SELECT to show the menu when the
1. handset is not in use.
Press or to select >HOME AREA CODE, then press
2.
MENU/SELECT. The stored home area code appears with
the last digit ashing.
Use the dialing keys to enter the desired home area code.
3.
Press MUTE /REMOVE to delete a digit.
Press and hold MUTE/REMOVE to delete the entire entry.
• Press MENU/SELECT to conrm.
4.
If, in the future, your telephone company requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear in the display.
RINGER TONE KEY TONE LCD LANGUAGE SET DATE/TIME >CLR VOICEMAIL
TURN OFF
INDICATOR?
PRESS SELECT
TO CONFIRM
KEY TONE LCD LANGUAGE SET DATE/TIME CLR VOICEMAIL >HOME AREA CODE
HOME AREA CODE
800
10
Answering system settings
Answering system set up
Use a system handset to change your answering system settings.
Number of rings
You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.
Press MENU/SELECT to show the menu when the handset is not in use.
1. Press MENU/SELECT to select >ANS. SYSTEM.
2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3. Press or to select
4. Press or to choose from 2, 4, 6 or TOLL SAVER, then press
5.
MENU/SELECT to conrm your selection.
Remote code
A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99.
Press MENU/SELECT to show the menu when the handset is not in use.
1. Press MENU/SELECT to select >ANS. SYSTEM.
2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3. Press or to select >REMOTE CODE, then press MENU/SELECT.
4. Press or to select from 10 to 99, then press MENU/SELECT to conrm.
5.
>
# OF RINGS, then press MENU/SELECT.
Message alert tone
This telephone can beep every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.
Press MENU/SELECT to show the menu when the handset is not in use.
1. Press MENU/SELECT to select >ANS. SYSTEM.
2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3. Press or to select >MSG ALERT TONE, then press MENU/SELECT.
4. Press or to select from ON or OFF, then press MENU/SELECT to
5.
conrm your selection.
The answering system must be turned on for the message alert tone to function.
11
Answering system settings
Announcement
The telephone is preset with a greeting that answers calls with
leave a message after the tone.”
replace it with your own.
You can use this preset announcement, or
Play your announcement
Press MENU/SELECT to show the menu when the handset is not in use.
1. Press MENU/SELECT to select >ANS. SYSTEM.
2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3. Press or to select >ANNOUNCEMENT, then press MENU/SELECT.
4. The handset announces,
5. to play.
“To play, press 2. To record, press 7.”
Record your own announcement
Press MENU/SELECT to show the menu when the handset is not in use.
1. Press MENU/SELECT to select >ANS. SYSTEM.
2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3. Press or to select >ANNOUNCEMENT, then press MENU/SELECT.
4. The handset announces,
5. to record.
The handset announces,
6. After the tone, speak towards the microphone of the handset.
7. Press 5 when nished.
8. The answering system automatically plays back the newly recorded
9. announcement. Press 5 to stop the playback at anytime; 2 to replay the recorded announcement; or 7 to record again if desired.
“To play, press 2. To record, press 7.”
“Record after the tone. Press 5 when you are done.”
“Hello, please
Press 2
Press 7
Your announcement can be up to 90 seconds in length.
• Announcements shorter than two seconds will not be recorded.
Delete your announcement
Press MENU/SELECT to show the menu when the handset is not in use.
1.
Press MENU/SELECT to select >ANS. SYSTEM.
2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3. Press or to select >ANNOUNCEMENT, then press MENU/SELECT.
4. The handset announces,
5. delete your own recorded announcement.
When your announcement is deleted, calls are answered with the preset announcement.
“To play, press 2. To record, press 7.”
12
Press 3 to
Telephone operation
Make a call
Press or . You hear a dial tone.
1. Dial the number.
2.
Predial a call
Dial the number.
1. Press or .
2.
Answer a call
Press , or any of the dialing keys (0-9, #, *).
The screen shows the elapsed time as you talk (in hours,
• minutes and seconds).
When predialing (preview numbers before dialing), press MUTE /REMOVE
• or OFF/CLEAR to backspace and delete; press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).
End a call
Press OFF/CLEAR or put the handset in the telephone base or charger.
Speakerphone
During a call, press to switch between speakerphone and normal handset use.
Volume
During a call, press VOL or VOL to adjust the listening volume.
13
Telephone operation
Mute
The mute function allows you to hear the other party but the other party cannot hear you.
During a call, press MUTE/REMOVE on the handset. The
1. handset screen shows MUTED for a few seconds and
MUTE
appears until the mute function is
turned off. Press MUTE/REMOVE again to resume the conversation.
2. The handset screen temporarily shows
MICROPHONE ON.
Ringer mute
When the telephone is ringing, press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer without
disconnecting the call. The next call rings normally.
Call waiting
When you subscribe to call waiting service from your telephone company, you hear an alert tone if there is an incoming call while you are on another call.
Press to put your current call on hold and take the new call. Press at any time to switch back and forth between calls.
Find handset
Use this feature to page all system handsets.
Press FIND HANDSET on the telephone base. All idle
1. handsets ring and the screens show ** PAGING **.
To end paging, press , , any dialing keys (0-9, #, *),
2. or press FIND HANDSET on the telephone base.
PHONE 0:00:00
MUTED
MUTE
RINGER MUTE
14
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