VTech DS6521-2, DS6520-22, DS6521-3, DS6521, DS6522-3 User Manual

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User’s manual
w w w.v t e c h p h o n es . c o m
Models: DS6520-22/DS6521/
DS6521-2/DS6521-3/ DS6522-3/DS6522-32/ DS6522-4
BC
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 78 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR efficiency guidelines.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
®
label indicating it meets the latest energy
Register online to get an additional 3-month warranty! Visit www.vtechphones.com.
Registration
Register your product online for enhanced warranty support.
Product news
Learn about the latest VTech products.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
Table of contents
Getting started .............................1
Parts checklist .................................... 1
Telephone base and charger
installation ....................................... 2
Handset battery installation ................ 3
Handset battery charging ................... 4
Are you a new cable or VoIP
subscriber? .....................................5
Did you subscribe to voicemail
service from your telephone
service provider? ............................ 5
Installation options ............................. 6
Tabletop to wall mount installation ..... 6
Wall mount to tabletop installation .....8
Telephone base layout ....................... 9
Handset layout .................................10
Bluetooth ....................................12
Introducing Bluetooth ....................... 12
Glossary of terms ............................ 14
Bluetooth setup ................................15
Add a cell phone .............................. 15
Auto connection ............................... 16
Connect a paired cell phone ............16
Disconnect a paired cell phone ........ 16
Review the cell devices list ..............16
Download directory .......................... 17
Telephone settings ...................18
Using the menu ................................ 18
Handset ringer volume ..................... 19
Telephone base ringer volume ......... 19
Ringer tone ....................................... 19
Quiet mode ....................................... 20
Set date and time ............................. 21
LCD language ..................................22
Voicemail number ............................. 22
Clear voicemail indicators ................ 23
Key tone ........................................... 24
Home area code ............................... 24
Dial mode ......................................... 25
Website ............................................ 25
Telephone operation .................26
Make a home call ............................. 26
Predial a home call ........................... 26
Answer a home call .......................... 26
End a home call ............................... 26
Call waiting on the home line ........... 26
Make a cell call ................................. 27
Predial a cell call ..............................27
Answer a cell call ............................. 27
End a cell call ................................... 28
Call waiting on the cell line ............... 28
Answer a cell call while on a
home call ....................................... 28
Cell phone voicemail ........................ 28
Answer a home call while on a
cell call .......................................... 28
Speakerphone .................................. 29
Volume control..................................29
Mute ................................................. 29
Redial ............................................... 30
Temporary ringer silencing ............... 30
Chain dialing ..................................... 31
Temporary tone dialing ..................... 31
Find handset..................................... 32
Multiple handset use .................33
Join a call in progress ...................... 33
Transfer a call ................................... 33
Intercom ........................................... 34
Answer an incoming call during an
intercom call .................................. 34
Directory .....................................35
About the directory ........................... 35
Add a directory entry ........................ 36
Review directory entries ................... 38
Alphabetical search .......................... 38
Dial a directory entry ........................ 39
Edit a directory entry ........................ 39
Delete a directory entry .................... 40
Delete all contacts ............................ 40
Speed Dial ........................................ 41
i
Table of contents
Assign a speed dial entry ................. 41
Reassign a speed dial entry ............. 41
Dial a speed dial entry ...................... 42
Delete a speed dial entry ................. 42
Delete all old messages ................... 58
Record, play and delete memos ...... 58
Message window displays ............... 59
Remote access ................................ 60
Caller ID ......................................43
About caller ID .................................. 43
Information about caller ID with
call waiting .................................... 43
Caller ID log ...................................... 44
Memory match.................................. 44
Missed call indicator ......................... 45
Review the caller ID log ................... 45
View dialing options ......................... 46
Dial a caller ID log entry ................... 47
Save a caller ID log entry to the
directory ........................................ 47
Delete caller ID log entries ............... 48
Caller ID log screen messages ........ 48
Answering system settings......49
Answering system ............................ 49
Announcement ................................. 49
Record your own announcement ..... 49
Play your announcement .................49
Delete your announcement .............. 50
Answer on/off ...................................50
Call screening................................... 51
Number of rings ................................ 51
Remote access code ........................ 52
Message alert tone ........................... 52
Recording time ................................. 53
Appendix ....................................61
Screen messages ............................ 61
Handset and telephone base
indicators ....................................... 63
Expand your telephone system ........ 65
Add and register a handset .............. 65
Deregister handsets ......................... 66
Troubleshooting ................................ 67
Important safety instructions ............ 77
Battery .............................................. 78
Precautions for users of implanted
cardiac pacemakers ...................... 78
Operating range ...............................78
ECO mode ........................................ 78
Maintenance ..................................... 79
About cordless telephones ............... 79
The RBRC® seal ............................... 80
FCC, ACTA and IC regulations ........ 81
California Energy Commission battery
charging testing instructions ......... 83
For C-UL compliance only ................ 84
Limited warranty ............................... 87
Technical specifications .................... 89
Index ...........................................90
Answering system operation ...54
Answering system and voicemail ..... 54
Using the answering system and
voicemail together ......................... 54
Message capacity ............................ 55
New message indication .................. 55
Call screening................................... 55
Call intercept .................................... 56
Temporarily turn off the message
alert tone ....................................... 56
Message playback ........................... 57
ii

Getting started

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.
Battery compartment cover (1 for DS6521)
(2 for DS6520-22/DS6521-2) (3 for DS6521-3/DS6522-3/ DS6522-32) (4 for DS6522-4)
Telephone line cord
Wall mount bracket
Battery (1 for DS6521)
(2 for DS6520-22/DS6521-2) (3 for DS6521-3/DS6522-3/ DS6522-32) (4 for DS6522-4)
Telephone base
Abridged user’s manual
Handset (1 for DS6521)
(2 for DS6520-22/DS6521-2) (3 for DS6521-3/DS6522-3/ DS6522-32) (4 for DS6522-4)
Telephone base adapter
Quick start guide
Charger and charger adapter (1 for DS6520-22/DS6521-2)
(2 for DS6521-3/DS6522-3/ DS6522-32) (3 for DS6522-4)
To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Abridged user’s manual
1
Quick start guide
Getting started

Telephone base and charger installation

Install the telephone base and handset charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Electrical outlet not controlled by a wall switch
Telephone base power adapter
Telephone wall jack
A DSL filter (not included) is required if you have DSL high-speed Internet service. The DSL filter must be plugged into the telephone wall jack.
Telephone line cord
Electrical outlet not controlled by a wall switch
Charger adapter
Telephone base
Even if you do not subscribe to any conventional telephone service, you can still use the cell line alone without plugging in a telephone line cord.
Charger
CAUTION: If you subscribe to telephone service from a cable company or a VoIP service
provider, contact your cable/VoIP service provider for more information.
2
Getting started

Handset battery installation

Install the battery as shown below.
Plug the battery connector securely
1. Place the battery with the label
into the socket inside the handset battery compartment, matching the orientation of the engraved label.
Align the cover flat against the
3.
battery compartment, then slide it towards the center of the handset until it clicks into place.
2. THIS SIDE UP facing up and the wires inside the battery compartment.
Charge the handset by placing it
4. in the telephone base or handset charger. The CHARGE light is on when the handset is charging.
CHARGE light
remains on when charging.
If the handset will not be used for a long time, disconnect and remove the battery
to prevent possible leakage. To purchase replacement batteries, visit our website at www.vtechphones.com
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
IMPORTANT:
Check for a dial tone by pressing /HOME. If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:
Make sure the installation procedures described above are properly done.
It may be a wiring problem. If you have changed your telephone service to digital
service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.
3
Getting started

Handset battery charging

Once you have installed the battery, the screen indicates the battery status (see the following table).
For best performance, keep the handset in the telephone base or handset
charger when not in use. The battery is fully charged after 12 hours of continuous charging.
If you place the handset in the telephone base or handset charger without
installing a battery, the screen displays NO BATTERY.
Battery indicators Battery status Action
The screen is blank, or displays Put in charger and flashes.
The battery has no or very little charge. The handset cannot be used.
Charge without interruption (about 30 minutes).
The screen displays Low battery and flashes.
The screen displays HANDSET X.
The battery has enough charge to be used for a short time.
The battery is charged. To keep the battery charged, place
Charge without interruption (about 30 minutes).
it in the telephone base or handset charger when not in use.
When it is fully charged, you can expect the following performance:
Operation Operating time
While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to three hours While not in use (standby**) Up to five days
* Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.
After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 21. To skip setting, press CANCEL.
Date: MM/DD/YY
ECO
4
Getting started

Are you a new cable or VoIP subscriber?

If your answer is yes, the existing telephone jacks in your home may no longer
work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.
To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.
Conventional
OLD
Main
landline
NEW
Cable or
Internet
telephone line jack
Modem/Router/

Did you subscribe to voicemail service from your telephone service provider?

Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and voicemail on page 54 for more information.
To use the built-in answering system:
You may see this online Complete user’s manual on how to record your outgoing announcement, retrieve messages and other related operations. You may also refer to the Abridged user’s manual in your product package for abbreviated instructions.
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access number provided by yout telephone service provider, and then enter a number provided by your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.
5
Getting started

Installation options

Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual­stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate.

Tabletop to wall mount installation

If you have already installed the telephone for tabletop use, unplug the telephone
1. line cord from the telephone wall jack, and unplug the telephone base power adapter from the wall outlet. Remove the telephone line cord and the power adapter cord from the grooves.
Route the telephone line cord through the rectangular hole on the wall mount
2. bracket and plug it into the telephone wall jack. Route the power cord out of the telephone base and plug it into an electrical outlet not controlled by a wall switch.
6
Getting started
Tabletop to wall mount installation
Position the lower portion grooves on the telephone base to the lower portion
3. tabs (marked B) on the wall mount bracket. Make sure the upper portion grooves of the telephone base are above the upper portion tabs (marked A) on the wall mount bracket. Push the telephone base down until it clicks securely in place.
Align the holes on the bracket with the standard wall plate and slide the bracket
4. down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.
7
Getting started

Wall mount to tabletop installation

If the telephone line cord and power adapter cord are bundled, untie them first.
1. Slide the wall mount bracket up and remove it from the wall plate. Unplug the
2. telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
Slide the telephone base up and remove it from the wall mount bracket.
3. See Telephone base and charger installation on page 2.
4.
8

Getting started

Telephone base layout

IN USE light
Flashes when there is an incoming
call, or another telephone sharing the same line is in use.
On when the handset is in use, or
the answering system is answering a call.
/FIND HANDSET
Press to page all
system handsets (page 32).
1/ 2 lights
On when the telephone base is paired and
connected with a Bluetooth device (page 15). Alternates when the telephone base is in
discoverable mode.
X/DELETE
Press to delete the playing
message (page 57). When the phone is not in
use, press twice to delete all previously reviewed messages (page 58).
/REPEAT
Press to repeat a message
(page 57). Press twice to play the
previous message (page 57).
Message window
Shows the number of messages,
and other information of the answering system or telephone base (page 59).
/VOL and VOL/
Press to adjust the
volume during message playback (page 57).
Press to adjust the
telephone base ringer volume when the phone is not in use (page 19).
/ANS ON/OFF
Press to turn the answering
system on or off (page 50).
/PLAY/STOP
Press to play messages
(page 57). Press to stop message
playback (page 57).
/SKIP
Press to skip to the next
message (page 57).
1/ 2
Press and hold to add or
replace a cell phone (page 15).
Press to connect the paired
cell phone (page 16).
9
Getting started

Handset layout

CHARGE light
On when the handset is charging in the telephone
base or handset charger (page 3).
VOLUME/ / (directory)
Press to review the directory when the phone is not in
use (page 38). Press to scroll up while in a menu, or in the directory,
caller ID log or redial list. While entering names or numbers, press to move the
cursor to the right. During a call or message playback, press to increase
the listening volume (pages 29 and 57).
/CELL
Press to make or answer a cell call (page 27).
During a cell call, press to answer an incoming cell call
when you hear a call waiting alert (page 28).
/HOME/FLASH
Press to make or answer a home call (page 26).
During a call, press to answer an incoming home call
when you receive a call waiting alert (page 26).
1
While reviewing a caller ID log entry, press repeatedly
to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 46).
Press and hold to set or dial your voicemail number
(page 22).
During a call, press to switch to tone dialing if you
have pulse service (page 31).
(Speakerphone)
Press to make or answer a call using the handset
speakerphone (pages 26 and 27). During a call, press to switch between the handset
speakerphone and the cordless handset (page 29).
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers dialed
(page 30). While entering numbers, press and hold to insert a
dialing pause (pages 26, 36 and 37).
10
Getting started
Handset layout
VOLUME/ /CID (caller ID)
Press to review the caller ID log when the phone is
not in use (page 45). Press to scroll down while in a menu, or in the
directory, caller ID log or redial list. While entering names or numbers, press to move
the cursor to the left. During a call or message playback, press to
decrease the listening volume (pages 29 and 57).
MENU/SELECT
Press to show the menu (page 18).
While in the menu, press to select an item or save
an entry or setting.
OFF/CANCEL
During a call, press to hang up (pages 26 and 28).
While in a menu, press to return to the previous
menu, or press and hold to return to idle mode, without making changes.
Press to delete digits while predialing (pages 26
and 27). While the phone is ringing, press to silence the
handset ringer temporarily (page 30). Press and hold to erase the missed call indicator
when the phone is not in use (page 45).
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call.
Press repeatedly to display other dialing options
while reviewing a caller ID log entry (page 46). Press and hold to set and turn on the quiet mode,
or to turn it off (page 20).
MUTE/DELETE
During a call, press to mute the microphone
(page 29). While the phone is ringing, press to silence the
handset ringer temporarily (page 30). While reviewing the redial list, directory or caller ID
log, press to delete an individual entry (page 30, page 40 and page 48 respectively).
While using the dialing keys, press to delete digits,
or press and hold to return to idle mode.
11

Bluetooth

Introducing Bluetooth

Your new DS6520/DS6521/DS6522 telephone system with Bluetooth wireless technology has the following features:
Pair and connect up to a maximum of two cell phones with the telephone base
to make and receive cell calls. Only one cell phone can be active on a call at a time.
Make and receive calls using your cell phone plan while utilizing the ease and
comfort of your home telephone system. Receive phonebook entries from your cell phone.
IMPORTANT INFORMATION
Refer to the user's manual of your Bluetooth enabled cell phone for more
information about how that device uses Bluetooth connectivity. Bluetooth wireless technology operates within a short range (a maximum of
approximately 30 feet) from the telephone base. Keep connected cell phones within this range. For optimal performance, keep your cell phone within 15 feet of the telephone base while using the DS6520/DS6521/DS6522 cell line.
If your cell phone has poor reception in your home, the DS6520/DS6521/DS6522
cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while using the DS6520/DS6521/DS6522 cell line.
If you experience poor sound quality, place your cell phone closer to the
DS6520/DS6521/DS6522 to ensure strong Bluetooth signal strength. Make sure there are no physical obstacles between the DS6520/DS6521/DS6522 and the cell phone, such as large furniture or thick walls.
Less than 15 feet for
optimal performance
DS6520/DS6521/DS6522 Cellular signal
12
Bluetooth
IMPORTANT INFORMATION
Charge your cell phone while it is connected to the telephone base. Your cell
phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology.
Monitor your cell phone's usage because minutes are deducted from your
cellular plan for the duration of all cell calls.
Refer to Bluetooth setup (page 15) to learn how to set up and manage your Bluetooth enabled devices. Refer to Telephone operation (page 26) on how to operate your Bluetooth devices with your new DS6520/DS6521/DS6522 telephone system with Bluetooth wireless technology. Refer to Troubleshooting (page 68) if you experience difficulty using the telephone system.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
13
Bluetooth

Glossary of terms

Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled cell phone and your new DS6520/DS6521/
DS6522 telephone system.
Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone.
Cell line - the telephone line associated with your cell phone service. On your DS6520/DS6521/DS6522 handset, press /CELL to use the cell line.
Connected - when you pair a Bluetooth cell phone to the DS6520/DS6521/ DS6522, it is automatically connected. When a cell phone is connected, 1 and/or 2 displays after on the handset and the 1 and/or 2 light on the telephone
base is on. If a cell phone loses its connection to the telephone base, it must be reconnected before you can use the cell phone with the DS6520/DS6521/DS6522.
Disconnected - when a cell phone is disconnected, the on the handset no longer displays and the 1/ 2 light on the telephone base is off.
Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base will be set to this mode. Depending on the manufacturer, this mode is sometimes referred to as
Find Me or Visibility.
Home line - your conventional telephone land line. On your DS6520/DS6521/ DS6522 handset, press /HOME/FLASH to use the home line.
Paired device - once a Bluetooth enabled cell phone has been paired with the
telephone base, it appears on the cell devices list. A maximum of two cell phones can be paired with the telephone base.
Pairing - this refers to the process of Bluetooth enabled cell phone registering device information with each other. The telephone base must be paired with the Bluetooth enabled cell phone before it can be used. Depending on the manufacturer, this is also referred to as Bonding.
PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth devices. PIN information must be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode.
14
Bluetooth

Bluetooth setup

To use a Bluetooth enabled cell phone with your DS6520/DS6521/DS6522, you must first pair and connect it with the telephone base. All DS6520/DS6521/DS6522 handsets can be used to make or answer on the cell phone line.
Bluetooth wireless technology operates within a short range (30 feet). When you pair a Bluetooth cell phone to the telephone base, move closer to the telephone base to maintain sufficient signal strength. For optimal performance, keep your cell
phone within 15 feet of the telephone base while using the cell line.

Add a cell phone

Before you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth devices. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.
All paired cell phones are shown on the cell devices list. Once you have paired and connected a device with the telephone base, you do not
need to repeat the procedure again unless you want to replace the existing paired cell phone with a new one.
To pair and connect a cell phone:
Press and hold 1/ 2 on the telephone base for about
1. four seconds. You hear two beeps and the 1/ 2 light blinks.
If there is already a cell phone in the slot, the existing
cell phone will be erased from cell devices list.
Turn on the Bluetooth feature of your cell phone. Once your cell phone finds
2. your VTech phone (VTech DS6520/VTech DS6521/ VTech DS6522), press the appropriate key on your cell phone to continue the pairing process.
Your cell phone may prompt you to enter the PIN of the telephone base. The
default PIN of the telephone base is 0000. All cell phones that are connected to the telephone base are disconnected
temporarily until the pairing process is completed.
When the cell phone is successfully paired and connected to
3. the telephone base, you hear two beeps. The corresponding status icon (1/2) displays. The corresponding device light
( 1/ 2) turns on.
HANDSET 1
ECO
10:01
1
ANS ON
2
AM
01/02
If you have trouble pairing your cell phone, it may not be compatible with your DS6520/DS6521/DS6522. Check the Bluetooth compatibility list at
www.vtechphones.com.
The pairing process may take up to one minute. If the pairing process fails,
try again. The steps for the pairing process may vary for different cell phones. If this
happens, follow the prompts on your cell phone and your DS6520/DS6521/ DS6522 to complete the pairing process.
15
Bluetooth

Auto connection

A cell phone may be disconnected from the telephone base when:
The Bluetooth feature of your connected cell phone is turned off.
The power of your cell phone is turned off.
Your cell phone is not within range of the telephone base.
When the Bluetooth feature or power on the cell phone is turned on, or it moves within range of the base, the base will try to reconnect to the cell phone. If you disconnect the cell phone from the cell devices list, the base will not attempt to reconnect unless your cell phone is moved out of range and back in range again.

Connect a paired cell phone

If you need to connect your paired cell phone to the telephone base manually:
Press 1/ 2 on the telephone base when it is not in
1. use. The 1/ 2 light blinks.
When the cell phone is connected to the telephone
2. base, you hear two beeps. The corresponding status icon (1/2) displays. The corresponding device light ( 1/ 2) turns on.

Disconnect a paired cell phone

If you need to disconnect a paired cell phone from the telephone base, refer to your cell phone user’s manual for instructions to disconnect a Bluetooth device.
If you press and hold 1/ 2 on the telephone base, the existing paired cell phone in that slot will be erased. See Add a cell phone (page 15) on how to pair and connect a new cell phone.

Review the cell devices list

Press MENU on the handset when it is not in use.
1. Press or to highlight Bluetooth, then press SELECT.
2. Press or to highlight Cell devices, then press SELECT.
3.
16
Bluetooth

Download directory

You can download up to 200 directories (phonebooks) to your DS6520/DS6521/ DS6522 telephone system via Bluetooth wireless technology. Each downloaded
directory are stored in the handset directory with up to 24 digits for each phone number and 15 characters for each name.
Before downloading the directory, make sure the cell phone is paired and connected to the DS6520/DS6521/DS6522. Make sure the handset battery is charged for at least 10 minutes.
Place your cell phone next to the telephone base while downloading.
To download a cell phone directory:
Press MENU on the phone when it is not in use.
1. Press or to highlight Bluetooth, then press SELECT.
2. Press or to highlight Download dir, then press
3. SELECT. The handset displays Select a device briefly.
If there is no cell phone paired to the system, the
handset displays Pair cell rst and then returns to the previous menu.
Press or to highlight a desired device when necessary,
4. then press SELECT.
If the selected device is not available, the handset displays
DX not avail and then returns to the previous menu.
During the download, the handset flashes Downloading... All other idle system handsets display Downloading...
When the downloading process completes or when the
5. memory is full, the handset displays Entries added: XXX. Then the handset returns to the Bluetooth menu.
Certain cell phones do not support SIM card download. If this
is the case, try transferring the contacts from your SIM card to your cell phone memory first, then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone.
When downloading the directory from your Bluetooth enabled
cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your DS6520/DS6521/ DS6522.
For certain cell phones, you may need to press a key on your
cell phone to confirm the directory download. For Android and Blackberry cell phones, you may also download
your cell phone directory to your DS6520/DS6521/DS6522 via the VTech Contact Share application. Go to www.vtechphones.com/apps/contact_share for application download.
17
Bluetooth
1
ECO
2
Download dir
1
ECO
2
D1:Cell Phone A
1
ECO
2
Downloading...
8
1
ECO
2
Entries added:
118
1
ECO
2

Telephone settings

Using the menu

You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume
for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code and dial mode. Go to Answering system settings (from page 49 to page 53) for instructions to
change the answering system settings.
To enter the handset menu:
Press MENU when the phone is not in use.
1. Press or until the screen displays the desired
2. feature menu.
Press SELECT to enter that menu.
3. To return to the previous menu, press CANCEL on
the handset. To return to idle mode, press and hold CANCEL on the handset.
18
Telephone settings

Handset ringer volume

You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, appears on the screen.
Press MENU when the handset is not in use.
1. Press or to highlight Ringers, then press SELECT.
2. Press or to select Home volume or Cell volume, then
3. press SELECT.
Press or to sample each volume level.
4. Press SELECT to save your selection. Then the handset
5. returns to the previous menu. You hear a confirmation tone.
The ringer volume also determines the ringer volume for intercom calls. If the ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.

Telephone base ringer volume

Press q/VOL or VOL/p on the side of telephone base to adjust the ringer volume when the telephone base is not in use.
When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.”
Ringers
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Home volume
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Volume:
ECO

Ringer tone

You can choose from different ringer tones for each handset.
Press MENU when the handset is not in use.
1. Press or to highlight Ringers, then press SELECT.
2. Press or to highlight Home ringtone or Cell ringtone,
3. then press SELECT.
Press or to sample each ringer tone.
4. Press SELECT to save your selection. Then the handset
5. returns to the previous menu. You hear a confirmation tone.
If you turn off the ringer volume, you will not hear ringer tone samples.
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Home ringtone
ECO
Tone: 3
ECO
Telephone settings

Quiet mode

You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted.
When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on.
To set the duration and turn on the quiet mode:
Press and hold when the handset is not in use.
1. The handset displays Quiet: __ hours. Use the dialing keys
2. (0-9) to enter the duration (1-12).
Press SELECT to confirm. You hear a confirmation tone. The
3. handset displays Quiet mode on, ANS ON and . The
/ANS ON/OFF light on the telephone base turns on.
To turn off the quiet mode:
Press and hold to turn off the quiet mode. The handset displays Quiet mode off briefly and then returns to idle.
If you change the settings of the ringer tone, handset ringer
volume and telephone base ringer volume while the quiet mode is on, you can still hear the samples of them.
Quiet: _ _ hours
[ 1-12 ]
ECO
Quiet: 10 hours
[ 1-12 ]
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Quiet mode on
ECO
10:01
AM
ANS ON
01/02
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Telephone settings

Set date and time

The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.
Press MENU when the handset is not in use.
1. Press or to highlight Set date/time, then press
2. SELECT.
Press or to select the month then press SELECT, or use
3. the dialing keys to enter a two-digit number (01-12).
Press or to select the date then press SELECT, or use
4. the dialing keys to enter a two-digit number (01-31).
Press or to select the year then press SELECT, or use
5. the dialing keys to enter a two-digit number (00-99) then press SELECT.
Press or to select the hour then press SELECT, or use
6. the dialing keys to enter a two-digit number (01-12).
Press or to select the minute then press SELECT, or use
7. the dialing keys to enter a two-digit number (00-59).
Press or to highlight AM or PM.
8. Press SELECT to save the settings. Then the handset returns to the previous
9. menu. You hear a confirmation tone.
Set date/time
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Date: MM/DD/YY
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Time: HH/MM --
ECO
If the date and time are not set when a message is recorded, the system
announces, “Time and date not set,” before each message plays. The telephone plays two beeps if you enter an invalid number.
21
Telephone settings

LCD language

You can select a language (English, French or Spanish) to be used in all screen displays.
Press MENU when the handset is not in use.
1. Press or to highlight Settings, then press SELECT.
2. Press SELECT to select LCD language.
3. Press or to highlight English, Français or Español, then
4. press SELECT.
The screen displays Set English? when you
highlight English. The screen displays Set Francais? when you
highlight Français. The screen displays Set Espanol? when you
highlight Español.
Press SELECT to save your selection. Then the handset
5. returns to the previous menu. You hear a confirmation tone.

Voicemail number

If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 for easy access. When you want to retrieve voicemail messages, press and hold 1 . Contact your telephone service provider for more information and assistance about using your voicemail service.
Settings
ECO
LCD language
ECO
English
ECO
To set the voicemail number:
Press and hold 1 when the phone is not in use.
1. Use the dialing keys to enter the voicemail number.
2.
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
Press or to move the cursor to the left or to the right.
Press and hold PAUSE to insert a dialing pause
(a p appears).
Press SELECT to save. Then the handset dials the saved
3. voicemail number.
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Voicemail #
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Voicemail
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#
_
Telephone settings
Voicemail number
-OR-
Press MENU when the handset is not in use.
1. Press or to highlight Settings, then press SELECT.
2. Press or to highlight Voicemail #, then press SELECT.
3. Use the dialing keys to enter the voicemail number.
4.
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
Press or to move the cursor to the left or to the right.
Press and hold PAUSE to insert a dialing pause (a p appears).
Press SELECT to save. The handset displays VM # saved and then returns to
5. the previous menu. You hear a confirmation tone.

Clear voicemail indicators

If you subscribe to voicemail service offered by your telephone service provider, New voicemail and display on the handsets and the telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the handsets and the telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicators only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
Press MENU when the handset is not in use.
1. Press or to highlight Settings, then press SELECT.
2. Press or to highlight Clr voicemail, then press SELECT.
3. The handset displays Reset VM Icon?
Press SELECT to confirm. Then the handset returns to the
4. previous menu. You hear a confirmation tone.
Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.
Clr voicemail
ECO
Reset VM Icon?
ECO
23
Telephone settings

Key tone

You can turn the key tone on or off for each handset. If you turn the key tone off, there are no beeps when you press the handset keys.
Press MENU when the handset is not in use.
1. Press or to highlight Settings, then press SELECT.
2. Press or to highlight Key tone, then press SELECT.
3. Press or to highlight Key tone:On or Key tone:Off.
4. Press SELECT to save your selection. Then the handset
5. returns to the previous menu. You hear a confirmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.
Press MENU when the phone is not in use.
1. Press or to highlight Settings, then press SELECT.
2. Press or to highlight Home area code, then
3. press SELECT.
Use the dialing keys to enter a three-digit home area code.
4.
Press DELETE to delete a digit.
Press and hold DELETE to delete all digits.
Press SELECT to save your selection. Then the handset
5. returns to the previous menu. You hear a confirmation tone.
Key tone
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Key tone:On
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Home area code
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Home area code
ECO
__ _
If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear on the display.
24
Telephone settings

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.
Press MENU when the phone is not in use.
1. Press or to highlight Settings, then press SELECT.
2. Press or to highlight Dial mode, then press SELECT.
3. Press or to choose Touch-tone or Pulse.
4. Press SELECT to save your selection. Then the handset
5. returns to the previous menu. You hear a confirmation tone.
Dial mode
ECO
Touch-tone
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Website

Use this feature to view the VTech website address.
Press MENU when the handset is not in use.
1. Press or to highlight Web address, then press SELECT.
2. The handset displays the website address.
Pulse
ECO
Web add ress
ECO
www.vtechphones
ECO
.com
ECO
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