VTech CS6124 User Manual

Complete user’s manual

w w w.v t e c h p h o n e s . c o m

Models:

CS6120-2/CS6124/

CS6124-2/CS6124-31

Congratulations

on purchasing your new VTech product. Before using this telephone, please read

Important safety instructions on page 42 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Compatible with Hearing Aid T-Coil

T

TIA-1083

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Register online to get an additional 3-month warranty! Visit www.vtechphones.com.

Registration

Register your product online for enhanced warranty support.

Product news

Learn about the latest VTech products.

Table of contents

	Getting started . . . . . . .		.	1	Review and dial from the redial list	. 16
	Parts checklist . . . . . . . .		.	1	Delete a redial entry . . . . . .	16
	Telephone base and charger				Directory . . . . . . . . . .	. 16
	installation . . . . . . . .	.		.2	Add a directory entry . . . . . .	17
	Wall mounting (optional) . . . .		.	2	Review and dial from the directory	. 18
	Battery installation . . . . . .	.		.3	Alphabetical search . . . . . .	. 18
	Battery charging . . . . . . .		.	4	Edit a directory entry . . . . . .	19
	Telephone base layout . . . .	.		.5	Delete a directory entry . . . . .	19
	Handset layout . . . . . . .	.		.6	About caller ID . . . . . . . .	.20
	Are you are new cable or VoIP			8	Call log . . . . . . . . . . . . . . . . . . . . . . .20
	subscriber? . . . . . . . . .				Missed call indicator . . . . . .	21
	Did you subscribe to voicemail
					Memory match . . . . . . . . . 21
	service from your telephone
					Review and dial from the call log . . 21
	service provider? . . . . . .		.	8
					View dialing options . . . . . .	.22
	Telephone settings . . . . .	.		.9
					Save a call log entry to the
	Using the menu . . . . . . .	.		.9	directory . . . . . . . . . .	22
	Ringer volume (telephone base) .		.	9	Delete the call log entries . . . .	23
	Ringer volume (handset) . . . .		.	9	Call log display screen messages	.23
	Ringer tone . . . . . . . . . .			9	Answering system settings . .	.24
	LCD language . . . . . . . .		. 10
					Answering system setup . . . .	. 24
	Clear voicemail . . . . . . .	.		10
					Answer ON/OFF . . . . . . . . 24
	Key tone . . . . . . . . . .		. 11
					Call screening . . . . . . . .	. 24
	Set date and time . . . . . .	.		11
					Number of rings . . . . . . . .	25
	Home area code . . . . . . .		. 12
					Remote access code . . . . . .	25
	Dial mode . . . . . . . . . .			12
					Message alert tone . . . . . .	.25
	Website . . . . . . . . . . .			12
					Recording time . . . . . . . . 26
	Telephone operation . . . . .		. 13		Announcement . . . . . . . .	26
	Make a call . . . . . . . . .		. 13		Record your own announcement . . .26
	Predial a call . . . . . . . .	.		13	Play or delete your own
	Answer a call . . . . . . . .	.		13	announcement . . . . . . .	.27
	End a call . . . . . . . . . .		. 13		Answering system operation . .	28
	Volume . . . . . . . . . . .			13	Answering system and voicemail .	28
	Mute . . . . . . . . . . . . . . . . . . . . . . . . . 13
					Message capacity . . . . . . .	28
	Call waiting . . . . . . . . .		. 13
					New message indication . . . .	.29
	Temporary ringer silencing . . .		. 14
					Call intercept . . . . . . . . .	29
	Temporary tone dialing . . . .	.		14
					Message playback . . . . . . .	29
	Find handset . . . . . . . .	.		14
					Delete all messages . . . . . .	30
	Multiple handset use . . . . . . . . . . . . 15
					Record, play or delete memos . . . . .30
	Chain dialing . . . . . . . .	.		15
					Message window displays . . .	. 31
	Redial list . . . . . . . . . .		. 16
					Remote access . . . . . . . .	32

Table of contents

Appendix . . . . . . . . . . 33

Display screen messages . . . . 33

Handset and telephone base indicators . . . . . . . . . .34

Handset screen icons . . . . . .34 Battery . . . . . . . . . . . .35 Troubleshooting . . . . . . . . 36 Important safety instructions . . . 42

Precautions for users of implanted cardiac pacemakers . . . . . .43

Operating range . . . . . . . . . . . . . . . .43 Maintenance . . . . . . . . . 43 About cordless telephones . . . .44 The RBRC® seal . . . . . . . .44 Limited warranty . . . . . . . .45 FCC, ACTA and IC regulations . . 47

Technical specifications . . . . .48

Index . . . . . . . . . . . . 49

ii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Battery compartment	Battery	Telephone	Telephone base
cover	(1 for CS6124)	line cord	power adapter
(1 for CS6124)	(2 for CS6120-2/CS6124-2)
(2 for CS6120-2/CS6124-2)	(3 for CS6124-31)
(3 for CS6124-31)

Handset

Telephone base

Charger and

(1 for CS6124)

charger adapter

(2 for CS6120-2/CS6124-2)

(1 for CS6120-2/CS6124-2)

(3 for CS6124-31)

(2 for CS6124-31)

Abridged user’s manual

Quick start guide

Abridged user’s manual

Quick start guide

To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 [phone]. In Canada, go to www.vtechcanada.com or call 1 [phone].

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information about DSL filter.

Telephone wall jack

A DSL filter (not included) is required if you have DSL high-speed Internet service

Telephone line cord

Electrical outlet (not controlled by a wall switch)

	Telephone base	Charger
	power adapter
		adapter

Charger

Telephone base

• Use only the power adapters supplied with this product.

• The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

CAUTION: If you subscribe to telephone service from a cable company or a VoIP service provider, contact your cable/VoIP service provider for more information.

Wall mounting (optional)

Your telephone comes ready for tabletop use.

To mount your telephone on the wall:

1.Position the top hole at the back of the telephone base against the

top mounting stud [A].

2. Slide the telephone base	Mounting
down on the mounting	studs
studs [A] and [B] until it
locks into place.

[A]

[B]

Telephone base

Getting started

Battery installation

Install the battery as shown below.

1Plug the battery connector securely into the socket.

3Slide the battery compartment cover towards the center of the handset until it clicks into place.

2Place the battery with the wires inside the battery compartment.

4Place the handset in the telephone base or charger to charge.

CHARGE light remains on when charging.

If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage.

IMPORTANT:

Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

•Make sure the installation procedures described above are properly done.

•It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Getting started

Battery charging

Once you have installed the battery, the screen indicates the battery status. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging.

Battery indicators						Battery status	Action
The screen is blank, or						Battery has very little or no	Charge without interruption (at
displays Place in charger						charge. The handset cannot	least 30 minutes).
and			flashes.			be used.
The screen displays Low						Battery has enough charge to	Charge without interruption
battery and					flashes.	be used for a short time.	(about 30 minutes).
The screen displays						Battery is charged.	To keep the battery charged,
HANDSET X and							place it in the telephone base
-:--	--/--.						or charger when not in use.

• If you are on a call in low battery mode, the handset beeps every 50 seconds.

• If you place the handset in the telephone base or charger without plugging in the battery, the screen displays No battery.

Getting started

Telephone base layout

X/DELETE

Press to delete the message currently playing (page 29).

When the telephone is not in use, press twice to delete all previously reviewed messages (page 30).

/REPEAT

Press to repeat the message or press twice to play

the previous message (page 29).

/FIND HANDSET

Press once and then release to page all system handsets (page 14).

IN USE light

Flashes when there is an incoming call, or another telephone sharing the same line is in use.

On when the telephone is in use, or the answering system is answering a call.

Message window

Shows the number of messages and other answering system information (page 31).

/SKIP

Press to skip to the next message (page 29).

/PLAY/STOP

Press to play messages (page 29).

Press to stop message playback (page 29).

/ANS ON/OFF

Press to turn the answering system on or off (page 24).

//VOLUME

Press to adjust the volume during playback (page 29).

When the phone is not in use, press to adjust the telephone base ringer volume (page 9).

Getting started

Handset layout

CHARGE light

On when the handset is charging in the telephone base or charger (page 3).

CID/VOL- (caller ID/volume)

Press to review the call log when the telephone is not in use (page 21).

During a call, press to decrease the listening volume. A double beep sounds at the lowest setting (page 13).

Press to scroll down while in a menu, or reviewing the directory, call log or redial list.

When entering numbers or names in the directory, press to move the cursor to the left.

/FLASH

Press to make or answer a call (page 13).

During a call, press to answer an incoming call when you receive a call waiting alert (page 13).

1

CANCEL

Press repeatedly to add or remove 1 in front of the call log entry before dialing or saving it to the directory (page 22).

Dialing keys

Press to enter numbers or characters.

TONE

While on a call, press to switch to tone dialing temporarily when using the pulse service (page 14).

MUTE/DELETE

While on a call, press to mute the microphone (page 13).

While using the dialing keys, press to delete digits and characters.

While the handset is ringing, press to silence the ringer temporarily (page 14).

When reviewing the directory, call log or redial list, press to delete the displayed entry (page 19, 23 or 16).

Getting started

Handset layout

CANCEL

MENU/SELECT

Press to show the menu.

While in a menu, press to choose an item, or save an entry or setting.

/VOL+ (directory/volume)

Press to review the directory when the telephone is not in use (page 18).

During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 13).

Press to scroll up while in a menu, or reviewing the directory, call log or redial list.

When entering numbers or names in the directory, press to move the cursor to the right.

OFF/CANCEL

During a call, press to hang up.

While the handset is ringing, press to silence the ringer temporarily (page 14).

While the telephone is not in use, press and hold to erase the missed call indicator (page 21).

While in a menu, press to return to the previous menu. While in a menu, press and hold to return to idle mode. While predialing, press to delete digits (page 13).

#

Press repeatedly to show other dialing options when reviewing a call log entry (page 22).

REDIAL/PAUSE

Press repeatedly to review the redial list (page 16).

While dialing or entering numbers into the directory, press and hold to insert a dialing pause (pages 13 and 17).

Getting started

Are you are new cable or VoIP subscriber?

If your answer is yes, the existing telephone jacks in your home may no longer work. You cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the model/router/terminal adapter installed in your home.

To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).

If your answer is no, your existing telephone jacks will continue to work as normal.

OLD

Conventional telephone line jack

Main landline

NEW

Cable or

Internet

Modem/Router/ Terminal adapter

Did you subscribe to voicemail service from your telephone service provider?

Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and voicemail on page 28 for more information.

To use the built-in answering system:

You may see this online Complete user’s manual on how to record your outgoing announcement, retrieve messages and other related operations. You may also refer to the Abridged user’s manual in your product package for abridged instructions.

To use the voicemail:

To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

Telephone settings

Using the menu

To enter the handset menu:

1.Press MENU/SELECT when the telephone is not in use.

2.Press CID or until the screen displays the desired feature menu.

3.Press MENU/SELECT to enter that menu.

•To return to the previous menu, press OFF/CANCEL.

•To return to idle mode, press and hold OFF/CANCEL.

Ringer volume (telephone base)

Press /VOLUME or /VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.”

Ringer volume (handset)

You can adjust the ringer volume or turn the ringer off.

1.Press MENU/SELECT when the handset is not in use.

2.Press CID or until the screen displays Ringers, then press MENU/SELECT twice.

3.The screen displays Volume: with the current setting flashing. PressCID or to choose Off, Low or High. A sample of each ringer volume plays as you scroll through the choices.

4.Press MENU/SELECT to save your selection. You hear a confirmation tone.

Ringers

Volume:High

•If the ringer volume is set to Off, Ringer off is displayed on the idle screen.

•When the ringer volume is set to Off, the handset still rings when you press

/FIND HANDSET.

Ringer tone

You can change the handset ringer tone.

1.Press MENU/SELECT when the handset is not in use.

2.Press CID or until the screen displays Ringers, then press MENU/SELECT.

3. Press CID or until the screen displays

Ringer tone, then press MENU/SELECT.

4.The screen displays Tone: with the current setting flashing.

Press CID or to choose 1, 2, 3, or 4.

A sample of each ringer tone plays as you scroll through the choices.

5.Press MENU/SELECT to save your selection. You hear a confirmation tone.

If you turn off the ringer volume, you will not hear ringer tone samples.

Ringers

Ringer tone

Tone: 1

Telephone settings

LCD language

The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.

To select a language:

1.Press MENU/SELECT when the handset is not in use.

2.Press CID or until the screen displays Settings, then press MENU/SELECT twice.

3.Press CID or to choose English, Français or Español, then press MENU/SELECT to save your setting. You hear a confirmation tone.

Clear voicemail

Settings

LCD language

If you subscribe to voicemail service offered by your telephone service provider, New voicemail and are displayed on the handset when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators;

it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal that turns on the indicators.

To manually turn off these indicators:

1.Press MENU/SELECT when the handset is not in use.

2.Press CID or until the screen displays Settings, then press MENU/SELECT.

3.Press CID or until the screen displays Clr voicemail, then press MENU/SELECT. The screen displays

Clear VM icon?

3.Press MENU/SELECT to confirm your selection. You hear a confirmation tone.

Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.

Settings

Clr voicemail

Clear VM icon?

10

Telephone settings

Key tone

You can turn the key tone on or off.

1.Press MENU/SELECT when the handset is not in use.

2.Press CID or until the screen displays Settings, then press MENU/SELECT.

3.Press CID or until the screen displays Key tone, then press MENU/SELECT.

4.Press CID or to choose On or Off, then press

MENU/SELECT to confirm your selection. You hear a confirmation tone.

Set date and time

Settings

Key tone

On

The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.

To change the setting:

1.Press MENU/SELECT when the handset is not in use.

2.Press CID or until the screen displays Settings, then press MENU/SELECT.

3.Press CID or until the screen displays

Set date/time, then press MENU/SELECT.

4.When the month is flashing, pressCID or until the screen displays the correct month and then press

MENU/SELECT; or, press the dialing keys (0-9) to enter the

current month (for example, if the month is March, you must enter 03).

5.Repeat step 4 to set the correct date and year and then press MENU/SELECT to advance to time setting.

6.When the hour is flashing, press CID or until the screen

displays the correct hour and then press MENU/SELECT; or, press the dialing keys (0-9) to enter the current hour (for example, if the time is two o’clock, you must enter 02).

7.Repeat step 6 to set the correct minute. When AM or PM is

flashing, pressCID or to select AM or PM. Press MENU/ SELECT to save your settings. You hear a confirmation tone.

Settings

Set date/time

Date: 03/25/10

Time: 02:35 PM

•If the date and time are not set when a message is recorded, the system announces, “Time and date not set,” before each message plays.

•When there is a power failure or after battery replacement, the date and time need to be reset.

11

Telephone settings

Home area code

If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the call log without the area code.

To change the setting:
1.	Press MENU/SELECT when the handset is not in use.
2. Press		CID or	until the screen displays Settings, then			Home area code
	press MENU/SELECT.
3.	Press	CID or	until the screen displays
	Home area code, then press MENU/SELECT. The screen
	displays the current stored home area code.
					Home area code
4.	Use the dialing keys (0-9) to enter the desired home
				___
	area code.

• Press MUTE/DELETE to delete a digit.

• Press and hold MUTE/DELETE to delete all digits.

5.Press MENU/SELECT to confirm. You hear a confirmation tone.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed following the steps above. After you have deleted the home area code, _ _ _ appears.

Dial mode

The default dial mode is tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing.

To change the setting:

1.Press MENU/SELECT when the handset is not in use.

2.Press CID or until the screen displays Settings, then press

MENU/SELECT.

3.Press CID or until the screen displays Dial mode, then press

MENU/SELECT.

4.Press CID or to choose Tone or Pulse, then press MENU/SELECT to confirm your selection. You hear a confirmation tone.

Website

Use this feature to view the VTech website address.

1. Press MENU/SELECT when the handset is not in use.

2. Press CID or until the screen displays Website, then press MENU/SELECT. The screen displays the VTech website address.

12

Telephone operation

Make a call

•Press /FLASH and then use the dialing keys (0-9) to dial the telephone number.

Predial a call

CANCEL

•Enter the telephone number using the dialing keys (0-9), then press /FLASH to dial.

• The screen shows the elapsed time as you talk (in hours, minutes and seconds).

• When predialing (preview numbers before dialing), press MUTE/DELETE or OFF/CANCEL to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).

• If the handset is moved out of range while on a call, it will beep three times.

Answer a call

• Press /FLASH or any of the dialing keys (0-9, TONE or #).

End a call

• Press OFF/CANCEL or put the handset to the telephone base or charger.

Volume

• During a call, press CID/VOL- or /VOL+ to adjust the listening volume.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

1.During a call, press MUTE/DELETE on the handset. The handset screen displays Muted until the mute function is turned off.

2.Press MUTE/DELETE again to resume the conversation. The handset screen temporarily displays Microphone on.

Call waiting

Muted

10:15 PM 12/25

When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.

•Press /FLASH to put the current call on hold and take the new call.

•Press /FLASH at any time to switch back and forth between calls.

13