VTech CS6719, CS6719-2 User Manual

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CS6719 CS6719-15 CS6719-16 CS6719-2

DECT 6.0 cordless telephone

BC

User’s manual

Congratulations

on purchasing your new VTech product. Before using this telephone, please read

Important safety instructions.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.

For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

Compatible with Hearing Aid T-Coil

T

TIA-1083

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of

the Telecommunications Industry Association. Used under license.

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on the product.

3.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4.Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.

5.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

6.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or

rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

7.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.

8.Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.

9.Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

10.To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may

expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

11.Do not overload wall outlets and extension cords.

12.Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

When the power supply cord or plug is damaged or frayed.

If liquid has been spilled onto the product.

If the product has been exposed to rain or water.

If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

If the product has been dropped and the telephone base and/or handset has been damaged.

If the product exhibits a distinct change in performance.

13.Avoid using a telephone (other than cordless) during an electrical storm.

There is a remote risk of electric shock from lightning.

14.Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should

not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or

flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

15.Only put the handset of your telephone next to your ear when it is in normal talk mode.

16.The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

SAVE THESE INSTRUCTIONS

Battery

CAUTION: Use Only Supplied Battery.

Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.

Do not open or mutilate the battery. Released electrolyte is corrosive and

may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with conductive materials.

Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted

by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate

at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or

VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Table of contents

 

What’s in the box.........................

1

Overview.......................................

2

Handset overview................................

2

Telephone base overview....................

3

Charger overview................................

3

Display icons overview........................

4

Handset and Telephone base

 

lights overview.................................

4

Connect.........................................

5

Connect the telephone base...............

5

Connect the charger............................

5

Mount the telephone base...................

5

Install and charge the battery..............

6

Charge the battery..............................

7

Before use....................................

8

Set date and time................................

8

Check for a dial tone...........................

8

Operating range..................................

8

Configure your telephone...........

9

Using the handset menu.....................

9

Set language.......................................

9

Set date and time................................

9

Home area code................................

10

Dial mode..........................................

10

Temporary tone dialing......................

10

Telephone Operations...............

11

Make a call........................................

11

Predial a call......................................

11

Answer a call.....................................

11

End a call..........................................

11

Speakerphone...................................

11

Volume control..................................

12

Mute..................................................

12

Join a call in progress (for multiple

 

handset models only).....................

12

Call waiting........................................

12

Chain dialing.....................................

12

Find handset.....................................

13

Transfer a call....................................

13

Intercom ...........................................

13

Answer an incoming call during

 

an intercom call..............................

14

Call transfer using intercom...............

14

Redial list ...................................

15

Review a redial list entry...................

15

Dial a redial list entry.........................

15

Delete a redial list entry....................

15

Directory.....................................

16

Add a directory entry.........................

16

Review directory entries....................

17

Alphabetical search...........................

17

Delete a directory entry.....................

17

Dial a directory entry.........................

17

Speed dial.........................................

18

Assign a speed dial entry..................

18

Reassign a speed dial entry..............

18

Dial a speed dial number..................

18

Delete a speed dial entry..................

19

Caller ID......................................

19

Review the caller ID log.....................

19

Memory match..................................

20

Missed call indicator..........................

20

View dialing options..........................

20

Dial a caller ID log entry....................

20

Save a caller ID log entry to

 

the directory...................................

21

Delete the caller ID log entries..........

21

Sound settings ..........................

21

Key tone............................................

21

Ringer tone........................................

21

Handset ringer volume......................

22

Temporary ringer silencing................

22

Quiet mode........................................

22

Retrieve voicemail from

 

telephone service...................

23

Retrieve voicemail.............................

23

Turn off the new

 

voicemail indicators.......................

23

Expandyourtelephonesystem...

23

Screen messages......................

24

Frequently asked questions.....

25

ECO mode...................................

28

General product care.................

29

The RBRC® seal..........................

29

FCC, ACTA and

 

IC regulations..........................

30

California Energy Commission

 

battery charging testing

 

instructions.............................

32

For C-UL compliance only........

32

Limited Warranty........................

35

Technical Specifications............

37

What’s in the box

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

NOTE

To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call

1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial

1 (800) 267-7377.

1 set for CS6719/CS6719-15/ CS6719-16/CS6719-2

1 set for CS6719/CS6719-15/CS6719-16;

2 sets for CS6719-2;

1 set for CS6719-2

 

 

 

 

 

 

 

 

Abridged user’s

 

Important Safety

 

manual

 

 

Instructions

 

 

 

 

 

 

 

1 set for CS6719/CS6719-2/CS6719-3

Overview

Handset overview

p

5 –

• Press repeatedly to show other dialing options when reviewing a caller ID log entry.

 

6 – INT

a

• Press to start an intercom

 

conversation or transfer a call (for

 

multi-handset models only).

 

b

7 – Microphone

o

 

8 –

 

 

n

c

• Make or answer a call using the

 

handset speakerphone.

m

 

d

• During a call, press to switch

 

l

 

between the speakerphone and

 

the handset.

 

 

 

 

9 – MUTE/DELETE

k

 

• Mute the microphone during a

j

e

call.

 

• Delete digits or characters while

 

 

i

f

using the dialing keys.

h

 

• Silence the ringer temporarily

 

g

 

while the handset is ringing.

 

 

1 – Handset earpiece

2 – LCD display

3 – MENU/SELECT

Show the menu.

While in a menu, press to select an item, or save an entry or setting.

4 – OFF/CANCEL

Hang up a call.

Silence the ringer temporarily while the handset is ringing.

Press and hold to erase the missed call indicator while the phone is not in use.

Press to return to the previous menu; or press and hold to return to idle mode, without making changes.

10

While you have set the dial mode to pulse and on a call, press to switch to tone dialing temporarily.

11

Press to add a space when entering names.

12– 1

Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory.

Press and hold to set or dial your voicemail number.

13/FLASH

Make or answer a home call.

Answer an incoming home call when you hear a call waiting alert.

14 – REDIAL/PAUSE

Press repeatedly to review the redial list.

Press and hold to insert a dialing pause while entering a number.

15 – VOLUME//

Review the directory when the phone is not in use.

Increase the listening volume during a call.

Scroll up while in a menu, or in the directory, caller ID log, or redial list.

Move the cursor to the right when entering numbers or names.

VOLUME//CID

Review the caller ID log when the phone is not in use.

Decrease the listening volume during a call.

Scroll down while in a menu, or in the directory, caller ID log, or redial list.

Move the cursor to the left when entering numbers or names.

16 – CHARGE light

On when the handset is charging.

Telephone base overview

d

 

c

a

 

b

1 – IN USE light

Flashes when there is an incoming call, or another telephone sharing the same line is in use.

On when the handset is in use.

2 – /FIND HANDSET

Press to page all system handsets.

3 – Charging pole

4 – Charge light

Charger overview

a

1 – Charging pole

Display icons overview

 

 

 

 

 

 

 

 

 

 

 

The battery icon flashes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

when the battery is low

 

 

 

 

 

 

 

 

 

 

 

and needs charging.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The battery icon animates

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

when the battery is

 

 

 

 

 

 

 

 

 

 

 

charging.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The battery icon becomes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

solid when the battery is

 

 

 

 

 

 

 

 

 

 

 

fully charged.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The handset ringer is off.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There are new voicemail

 

 

 

 

 

 

 

 

 

 

 

received from your

 

 

 

 

 

 

 

 

 

 

 

telephone service

 

 

 

 

 

 

 

 

 

 

 

provider.

 

 

 

 

 

 

 

 

 

 

 

 

ECO

The ECO mode activates

 

 

 

 

 

 

 

 

 

 

 

automatically to reduce

 

 

 

 

 

 

 

 

 

 

 

power consumption when

 

 

 

 

 

 

 

 

 

 

 

the handset is within

 

 

 

 

 

 

 

 

 

 

 

range from the telephone

 

 

 

 

 

 

 

 

 

 

 

base.

 

 

 

 

 

 

 

 

 

 

 

 

NEW

There are new caller ID

 

 

 

 

 

 

 

 

 

 

 

log entries.

 

 

 

 

 

 

 

 

 

 

 

 

Handset and Telephone base lights overview

Handset lights

 

On when the handset

 

speakerphone is in

 

use.

CHARGE

On when the handset

 

is charging in the

 

telephone base or

 

handset charger.

 

 

Telephone base lights

 

 

IN USE

On when the telephone

 

line is in use.

 

On when you are

 

registering a handset.

 

Flashes quickly when

 

there is an incoming

 

call.

 

Flashes when another

 

telephone sharing the

 

same line is in use.

 

Flashes when you

 

are deregistering all

 

handsets.

 

 

Connect

You can choose to connect the telephone base for desktop usage or wall mounting.

NOTES

Use only the power adapters supplied with this product.

Make sure the electrical outlets are not controlled by wall switches.

The adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

TIP

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.

Mount the telephone base

The telephone comes ready for tabletop use. If you have already installed the telephone for tabletop use, unplug the telephone line cord from the telephone wall jack, and unplug the telephone base power adapter from the wall outlet before mounting your telephone on a wall. Follow the steps below to mount your telephone on a wall.

1.Route the telephone line cord through the rectangular hole on the wall mount bracket. Then plug the two ends of the telephone line cord into the telephone base and the wall outlet as shown.

Connect the telephone base

2 Align the holes on the bracket with the standard wall plate and slide the bracket down until it clicks securely in place.

Connect the charger

A

VTech CS6719, CS6719-2 User Manual

3.Align the grooves on the telephone base with the tabs on the wall mount bracket, and then slide it down until it clicks securely in place.

4.Connect the power adapter to the telephone base and an electrical outlet not controlled by a wall switch.

Install and charge the battery

Install the battery as shown below.

NOTES

Use only supplied battery.

If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

THIS SIDE UP

THIS SIDE UP

Charge the battery

Place the handset in the telephone base or the charger to charge.

Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

NOTES

For best performance, keep the handset in the telephone base or charger when not in use.

The battery is fully charged after 12 hours of continuous charging.

If you place the handset in the telephone base or the charger without plugging

in the battery, the screen displays

No battery.

 

 

 

Battery

Battery

Action

 

indicators

status

 

 

 

 

 

 

 

 

 

 

 

The screen

The battery

Charge

is blank, or

has no

without

shows Put

charge or

interruption

in charger

very little

(at least 30

and

 

 

 

 

charge. The

minutes).

 

 

flashes.

handset

 

 

 

 

 

 

 

 

 

cannot be

 

 

 

 

 

 

 

 

 

used.

 

 

 

 

 

 

 

 

 

 

 

The screen

The battery

Charge

shows Low

has enough

without

battery and

charge to be

interruption

 

 

 

flashes.

used for a

(at least 30

 

 

 

 

 

 

 

 

 

 

short time.

minutes).

 

 

 

 

 

 

 

 

 

 

The screen

The battery is

To keep

shows

charged.

the battery

HANDSETX.

 

charged,

 

 

 

 

 

 

 

 

 

place it in the

 

 

 

 

 

 

 

 

 

telephone

 

 

 

 

 

 

 

 

 

base or

 

 

 

 

 

 

 

 

 

charger when

 

 

 

 

 

 

 

 

 

not in use.

 

 

 

 

 

 

 

 

 

 

When it is fully charged, you can expect the following performance:

Operation

Operating time

 

 

While in handset

Seven hours

use (talking*)

 

 

 

While in

Three hours

speakerphone

 

mode (talking*)

 

 

 

While not in use

Five days

(standby**)

 

 

 

*Operating times vary depending on your actual use and the age of the battery.

**Handset is not charging or in use.

Before use

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time.

Set date and time

1.Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.

2.Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.

3.Press SELECT to save.

Check for dial tone

Press . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

Make sure the installation procedures described above are properly done.

It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range or no pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, and then press

to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

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