VTech ia5877, ia5874, ia5876 User Manual

User’s Manual
w w w . v t e c h p h o n e s . c o m
Models: ia5874/ ia5876/ia5877
www.vtechphones.com TABLE OF CONTENTS
1
Table of Contents
Parts Check List: . . . . . . . . . . . . . . . . . . . 4
Choose Location . . . . . . . . . . . . . . . . . . . 5
Install Handset Battery . . . . . . . . . . . . . . . . 5
Connect Power and Telephone Line Cords . . . . . . 6
Wall Mounting . . . . . . . . . . . . . . . . . . . . . 7
Desk/Table Installation . . . . . . . . . . . . . . . . 7
Charge the Handset Battery . . . . . . . . . . . . . 8
Set Language Mode . . . . . . . . . . . . . . . . . 8
Check for Dial Tone . . . . . . . . . . . . . . . . . . 8
Set the Dial Mode . . . . . . . . . . . . . . . . . . . 8
Set Handset Date and Time. . . . . . . . . . . . . . 9
Handset Ringer Style/Battery Save . . . . . . . . . . 9
If you subscribe to DSL service: . . . . . . . . . . .10
Belt clip (optional). . . . . . . . . . . . . . . . . . .10
BASIC OPERATION . . . . . . . . . . . . . . . . . . 11
Handset Operation . . . . . . . . . . . . . . . . . .11
Base Operation . . . . . . . . . . . . . . . . . . . .12
Temporary Tone Dialing . . . . . . . . . . . . . . .12
Message Waiting . . . . . . . . . . . . . . . . . . .12
Clear Message Waiting Alert . . . . . . . . . . . . .13
Call Transfer . . . . . . . . . . . . . . . . . . . . .13
Headset Jack . . . . . . . . . . . . . . . . . . . . .14
Operating Range . . . . . . . . . . . . . . . . . . .14
Display Screen Messages . . . . . . . . . . . . . .15
Store a Number/Name in Speed Dial . . . . . . . . .16
Edit a Number/Name Stored in Speed Dial . . . . . .17
Delete a Number/Name Stored in Speed Dial . . . .18
Dial a Speed Dial Number . . . . . . . . . . . . . .18
Reassign Locations in Speed Dial . . . . . . . . . .18
Telephone Directory . . . . . . . . . . . . . . . . . . 19
Store a Number/Name in the Directory . . . . . . . .19
Edit a Number/Name Stored in the Directory . . . . .19
Delete a Number/Name Stored in the Directory . . .20 Move a Number/Name to the Speed Dial Memory . .21
Dial a Number from the Directory . . . . . . . . . . .21
Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . 22
About Call History (Caller ID) . . . . . . . . . . . . .23
Review Call History . . . . . . . . . . . . . . . . . .23
Delete Records from Call History . . . . . . . . . . .24
Dial a Displayed Number . . . . . . . . . . . . . . .24
Store a Call History Record in the Directory . . . . .24
Display Screen Messages . . . . . . . . . . . . . .25
Answering System Operation At the Base . . . . . . . 26
Audible Indicators . . . . . . . . . . . . . . . . . . .26
Setting the clock. . . . . . . . . . . . . . . . . . . .26
About Announcements . . . . . . . . . . . . . . . .26
Record Your Announcement . . . . . . . . . . . . .27
To review your announcement at any time: . . . . . .27
To delete your announcement: . . . . . . . . . . . .27
Setting up your answering system . . . . . . . . . .28
Feature summary . . . . . . . . . . . . . . . . . . .28
Listen to, Save & Delete Messages . . . . . . . . . .29
Call Screening/Intercept. . . . . . . . . . . . . . . .30
Record a Memo . . . . . . . . . . . . . . . . . . . .30
Window display . . . . . . . . . . . . . . . . . . . .31
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Answering System Operation - Remote Access . . . . 32
Connect with the Answering System . . . . . . . . .32
Voice Menu . . . . . . . . . . . . . . . . . . . . . .32
Remote Access Commands . . . . . . . . . . . . .32
Batteries . . . . . . . . . . . . . . . . . . . . . . . . 34
Battery Care and Maintenance . . . . . . . . . . . .34
Replacing the Handset Battery . . . . . . . . . . . .34
ADDITIONAL INFORMATION. . . . . . . . . . . . . .35
Troubleshooting. . . . . . . . . . . . . . . . . . . . . 35
Maintenance . . . . . . . . . . . . . . . . . . . . . . 42
Warranty Statement. . . . . . . . . . . . . . . . . . . 42
Important Safety Instructions . . . . . . . . . . . . . . 44
FCC, ACTA and IC Regulations . . . . . . . . . . . . 45
The RBRC® Seal . . . . . . . . . . . . . . . . . . . . 46
Technical Specications . . . . . . . . . . . . . . . . 47
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 48
NEED HELP?
This book has all the feature operation and troubleshooting you need to install
and operate your new VTech phone. Please take the time to review thoroughly
to ensure proper installation and the benet of this VTech innovative and feature
rich product. You can also visit our website at www.vtechphones.com for support,
shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377
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4
Before You Begin
GETTING STARTED
Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5.8GHz
and 900MHz technologies, providing enhanced performance over standard cordless telephones.
1. Base Unit
2. Handsets (3)
3. Charger Power Adaptors (2)
4. Chargers (2)
5. Telephone Line Cord
6. Desk/Wall Mount Bracket
7. Belt Clips (3)
8. Base Power Adaptor
9. Batteries (3)
10. User’s Manual
T o p u r c h a s e r e p l a c e m e n t batteries, visit us on the web at www .vtechphones.com or call VTech Communications, Inc. at 1­800-595-9511. In Canada, contact VTe ch Te lec o mmu n ica t ion s Canada Ltd. at www.vtechcanada. com or 1-800-267-7377.
Parts Check List:
Base Unit
Handsets (3)
Chargers (2)
Batteries (3)
Belt Clips (3)
Charger Power Adaptors (2)
Telephone Line Cord
Base Power Adaptor
Desk/Wall Mount Bracket
User’s Manual
• Important!
B e fo r e u s i n g th i s t e le p ho n e, you m ust r e ad
Important Safety Instructions on
page 44.
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5
GETTING STARTED
Getting Started
Installation
Choose Location
For maximum performance of your cordless telephone system:
1. Choose a central location for your base unit.
2. Install your base unit and extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens.
3. In locations where there are multiple cordless telephones, separate base units as much as possible.
4. Install your telephone equipment away from heat sources and sunlight.
5. Avoid excessive moisture, dust or extreme cold.
a) Remove
battery compartment cover by pressing on the indentation and sliding downwards.
b) Align the two holes in the plug with
the socket pins, then snap the plug into place.
c) Place the battery in the compartment with
the wires tucked inside.
d) Replace cover by sliding it up into place.
e) Place the handset in its base when
not in use to ensure maximum daily performance.
• U s e o nl y t h e pr ov ided VTech b a t t e r y , o r equivalent.
Install Handset Battery
1
2
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GETTING STARTED
Installation
Connect Power and Telephone Line Cords
Modular telephone jack
Standard electrical outlet
Connect the power cord. After charging the battery for at least 16 hours, connect the telephone
line cord.
• Install the base unit away from electronic eq uipme nt su ch a s p e r s o n a l computers, television sets or microwave ovens. Av oi d excessive heat, cold, dust or moisture.
• Connect the power a n d t e l ep h o n e line cords to the under side of the base as illustrated.
• P l u g t h e A C ad a pt er i nto an electrical outlet. If the battery has not be en pr eviou sl y charged, place the handset in the base, and allow it to charge for 16 hours (or overnight). Connect the telephone line co rd to t he wal l jack.
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GETTING STARTED
Getting Started
Installation
Wall Mounting
Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. See position one below for instructions.
Desk/Table Installation
To place your base unit on a desk or table, insert the desk/wall bracket as instructed below and shown in position one or two, depending on your preference of how you’d like the base unit to be angled.
Position One
To mount your phone on a wall, or to place it on a table or desk, refer to the diagrams illustrating position one.
• First insert the lower portion of the bracket into the grooves in the base, then snap the upper portion into place.
• Mount the base on the wall by positioning the base unit so the mounting studs will t into the holes
on the base and wall mount bracket. Slide the base unit down on the mounting studs until it locks into place.
Position Two
This position is an alternate way to install your phone on a table or desk. Position two allows a different viewing angle to your handset and base unit. Refer to the position two diagrams above.
• Insert the upper portion of the bracket into the grooves in the base.
• Snap the lower portion into place.
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GETTING STARTED
Installation
Charge the Handset Battery
Place the handset in the base or charger. NEEDS CHARGING will appear on the handset. Charge
the battery for at least 16 hours the rst time.
Set Language Mode
• Press PROG, then press
▲ or ▼
until LANGUAGE is displayed. Press SELECT.
• The current setting blinks. Press
or
until the screen displays the correct language (English,
Spanish or French).
• Press
SELECT to save your selection.
Check for Dial Tone
After the batteries are charged, pick up the handset and press PHONE; you should hear a dial tone.
If you do not, refer to the TROUBLESHOOTING section in the back of this user’s manual.
Set the Dial Mode
If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you
have pulse (rotary) service, you’ll need to change the dial mode.
• Press
PROG.
• Press
▲ or ▼
or until the screen displays DIAL MODE: and the current setting.
• Press
SELECT. The current setting blinks.
• Press
▲ or ▼
to select TONE or PULSE.
• Press
SELECT to save.
• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.
• If you have any trouble installing y o u r p h o n e , please refer to the
Troubleshooting
s ec t i o n n e a r th e en d o f this manual.
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9
GETTING STARTED
Getting Started
Installation
Set Handset Date and Time
If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually:
• Press
PROG, then press or until DATE/TIME is displayed. Press SELECT.
• The month is ashing. Press
or until the screen displays the correct month. Press SELECT.
• The day is ashing. Press
or until the screen displays the correct day. Press SELECT.
• The hour is ashing. Press
or until the screen displays the correct hour. Press SELECT.
• The minute is ashing. Press
or until the screen displays the correct minute. Press SELECT.
AM or PM is ashing. Press or to choose between AM or PM. Press SELECT
Handset Ringer Style/Battery Save
You can select from four different handset ringer styles, or turn the ringer off and extend the battery life.
1. With the handset in idle (off)
mode, press PROG.
2. Press
or until the screen displays RINGER: and current setting.
3. Press
SELECT. The current setting blinks, and you will hear a sample of the ring.
4. Press
or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.
5. Press
SELECT to choose the displayed ringer setting.
• In the event of a power outage, or if your phone’s power cord is unplugged, the time setting will be lost.
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GETTING STARTED
If you subscribe to DSL service:
If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install
a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter.
Belt clip (optional)
Installation
To remove
To attach
Telephone line cord
Noise lter (For
DSL users)
To single telephone jack (RJ11C)
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11
Basic Operation
BASIC OPERATION
Telephone Operation
Handset Operation
1. Make a Call
Press PHONE, then dial the
number.
-OR- Dial the number (use
to backspace and make corrections), then press PHONE to call.
2.
Flash/Call Waiting During a call, press to receive an incoming call, if call waiting is activated.
3.
Channel
Press CHAN to switch to a
clear channel while on a call.
4.
Delete When viewing the call log, press to delete the current record displayed. While handset is in idle mode, press and hold to delete all records in the call log.
5.
Answer a Call Press any key to answer a call (except OFF).
6.
/CID and /DIR
/CID
• While on a call, press to decrease the volume. A double beep will sound when you reach the lowest setting.
• While phone is not in use, press to display caller ID information.
• While entering names or numbers into memory, press to delete last character entered.
/DIR
• While on a call, press to increase the volume. A double beep will sound when you reach the highest setting.
• While phone is not in use, press to display directory entries.
• While entering names or numbers, press to add a space.
7.
Select Press to display menu, or to select highlighted item from menu.
8.
Off During a call, press to hang up. While using menus, press to cancel an operation, back up, or exit the menu display
9.
Redial/Pause Press to view redial memory. While entering numbers, press and hold to insert a dialing pause.
10.
Program
With the handset in idle (on-hook), press to enter programming mode.
1,2
3,4
8
7
9
10
5
6
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BASIC OPERATION
Telephone Operation
Base Operation
11. CHARGE/IN USE
• Flashes in unison with an incoming call’s ringing.
• Flashes slowly when the handset is in use, or the answering system is answering a call.
• Glows steadily when the handset is charging.
12. LOCATE HANDSET
Press to page the handset for up to 60 seconds. Press again, press OFF on handset or place handset in base to cancel the page.
11
12
Temporary Tone Dialing
If you have pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing * TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services.
1. Dial the number.
2. Press
*
TONE. Buttons pressed after this send touch tone signals.
3. After you hang up, the phone automatically returns to pulse service.
Message Waiting
Your phone is designed to work with most local and regional telephone service provider’s voice messaging systems to provide an alert on handset when new messages come in. Voice messaging is a subscription service, available through most service providers for a monthly fee. Contact your local telephone company for more information.
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13
Basic Operation
BASIC OPERATION
Telephone Operation
• Only one ha nds et can be on a call at a time. For example, if HS1 is on a call and HS2 or HS3 presses the PHONE button,
CAN ’T CON NEC T
will display.
• If the HS2 or HS3 cannot be found, HS1 will generate a sad ton e and con tin ue the call automatically. Before HS2 or HS3 answers , HS1 can pr e ss P HO N E t o canc el the forward function and continue the external call.
• If HS2 or HS3 doesn’t respo nd withi n 30 seconds, HS 1 will st ar t ringi ng unt il PHONE is pressed t o p i c k u p t h e returned call. If it is not answered within another 30 seconds, the external call will end automatically.
TRANSFERRED CALL
CALL TRANSFERRED
When you have a message waiting, the handset will display:
Clear Message Waiting Alert
If after you review your message(s) your message waiting alert does not go off, you may manually turn it off by:
1. Press
PROG on the handset.
2. Press
or until screen displays MESSAGE WAITING.
3. Press
SELECT, the screen display: CLEAR? YES
4. Press
or to change from YES to NO.
5. Press
SELECT, you’ll hear a conrmation tone.
Call Transfer
An external call can be forwarded from one handset (HS1) to any other system handset (HS2 or HS3) by following these steps:
1. While on a call, press
SELECT on HS1 to forward the call to HS2.
HS1 will show: HS2 or HS3 will ring and show:
2. Press
PHONE on HS2 or HS3 to answer the forwarded call. HS1 will return to the idle mode.
MESSAGE WAITING
5/01 5:40PM
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BASIC OPERATION
Operating Range
This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance - which can vary with the locations of the base and handset, the weather, and the
construction of your home or ofce.
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press PHONE to answer the call.
If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.
If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly,
walk back into range, periodically pressing OFF.
• To pur c h a se a headset, vi sit us on the web at www. vtechphones.com or call VTech Cus­tom er Service at 1-800-595-9511. In Canada, contact VTech Telecommu­nications Canada Ltd. at www.vtech
­canada.com or 1­800-267-7377.
Headset Jack
You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately.
Plug the headset into the jack located on the right side of the handset (under
the small rubber ap). Do not force the
connection, but make sure the plug ts securely.
Telephone Operation
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15
Basic Operation
BASIC OPERATION
Telephone Operation
Display Screen Messages
Screen Displays: When:
** RINGING **
There is a call coming in.
CONNECTING...
The handset is waiting for dial tone.
PHONE ON
The handset is in use.
** PAGING **
The base is paging the handset.
BATTERY LOW
The battery needs to be recharged.
SCANNING...
The handset is changing to another of the 30 channels available.
CAN’T CONNECT
1. Displays when one handset is on a call and the other handset presses PHONE.
2. Displays when base power is off and PHONE is pressed. You’ll also hear a sad tone.
3. Displays when an out-of-range dial fails to connect.
RINGER OFF
The handset ringer is turned off.
MESSAGE WAITING
Displays when you have been alerted by the telephone company that you have received new voice mail.
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