VTech CS6919 User Manual

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CS6919 CS6919-25

CS6919-15 CS6919-26

CS6919-16 CS6919-27

CS6919-17 CS6919-29

CS6919-19 CS6919-3

CS6919-2 CS6919-4

DECT 6.0 cordless telephone

User’s manual

Congratulations

Compatible with

Hearing Aid T-Coil

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.

For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

Read and understand all instructions.

1. Follow all warnings and instructions

2. marked on the product.

Unplug this product from the wall

3. outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water

4. such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.

Do not place this product on an

5. unstable table, shelf, stand or other unstable surfaces.

Avoid placing the telephone system

6. in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.

Slots and openings in the back or

7. bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

This product should be operated

8. only from the type of power source indicated on the marking label. If you are not sure of the type of power

supply in your home or office, consult your dealer or local power company.

Do not allow anything to rest on

9. the power cord. Do not install this product where the cord may be walked on.

Never push objects of any kind into

10. this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock,

11. do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

Do not overload wall outlets and

12. extension cords.

Unplug this product from the wall

13. outlet and refer servicing to an authorized service facility under the following conditions:

When the power supply cord or

• plug is damaged or frayed.

If liquid has been spilled onto the

• product.

If the product has been exposed

• to rain or water.

If the product does not operate

• normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

If the product has been dropped

• and the telephone base and/or handset has been damaged.

If the product exhibits a distinct

• change in performance.

14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

15. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

16. Only put the handset of your telephone next to your ear when it is in normal talk mode.

17. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

SAVE THESE INSTRUCTIONS

Battery

CAUTION: Use Only Supplied

• Battery. Do not dispose of the battery in a fire.

• Check with local waste management codes for special disposal instructions. Do not open or mutilate the battery.

• Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. Exercise care in handling batteries in

• order not to create a short circuit with conductive materials. Charge the battery provided with this

• product only in accordance with the instructions and limitations specified in this manual.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at

• least six inches from the pacemaker. Should NOT place wireless telephones

• directly over the pacemaker, such as in a breast pocket, when it is turned ON. Should use the wireless telephone at

• the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

About cordless telephones

Privacy: The same features

•

that make a cordless telephone

convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone

•

base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

Potential TV interference: Some

•

cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise

•

care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable

•

batteries: Dispose of these batteries

in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Table of contents

What’s in the box.........................1

Overview ......................................2

Handset overview ...............................2

Telephone base overview ................... 3

Charger overview ...............................3

Display icons overview .......................4

Handset and Telephone base lights

overview ..........................................4

Connect ........................................5

Connect the telephone base ............... 5

Connect the charger ...........................5

Mount the telephone base ..................5

Install and charge the battery .............6

Charge the battery ..............................7

Before use ....................................8

Set date and time ...............................8

Check for dial tone .............................. 8

Operating range .................................. 8

Configure your telephone ..........9

Using the handset menu ..................... 9

Set language ......................................9

Set date and time ...............................9

Home area code .................................9

Dial mode .........................................10

Temporary tone dialing .....................10

Telephone Operations ..............10

Make a call .......................................11

Predial a call .....................................11

Answer a call ....................................11

End a call ..........................................11

Speakerphone ..................................11

Volume .............................................11

Mute .................................................. 11

Join a call in progress .......................11

Call waiting .......................................12

Chain dialing .....................................12

Find handset .....................................13

Redial list ..................................13

Review a redial list entry ................... 13

Dial a redial list entry ........................13

Delete a redial list entry ....................13

Multiple handset use .................14

Intercom ........................................... 14

Answer an incoming call during an

intercom call ..................................14

Call transfer using intercom ..............14

Phonebook .................................15

Add a phonebook entry ....................15

Review the phonebook entries .........16

Alphabetical search ..........................16

Edit a phonebook entry ..................... 16

Delete a phonebook entry ................17

Dial a phonebook entry ..................... 17

Caller ID ......................................17

Review the caller ID log ....................17

Memory match ..................................18

Missed call indicator .........................18

View dialing options ..........................18

Dial a caller ID log entry ...................19

Save a caller ID log entry to the

phonebook ....................................19

Delete the caller ID log entries .........19

Call block ...................................20

Block unknown calls .........................20

Add a call block entry .......................20

Review call block list ......................... 20

Edit a call block list entry ..................21

Save a caller ID log entry to call

block list ........................................21

Delete a call block list entry ..............21

Sound settings .........................21

Key tone ...........................................21

Ringer tone .......................................21

Ringer volume ..................................22

Temporary ringer silencing ...............22

Quiet mode .......................................22

Retrieve voicemail from

telephone service ...................23

Retrieve voicemail ............................23

Set your voicemail number ...............23

Turn off the new voicemail

indicators .......................................23

Expand your telephone system ...

Screen messages ......................24

Frequently asked questions .....26

ECO mode ..................................29

General product care ................29

The RBRC® seal .........................30

FCC, ACTA and IC regulations ...

California Energy Commission

battery charging testing

instructions .............................32

For C-UL compliance only ........33

Limited Warranty .......................36

Technical Specifications ........... 38

What’s in the box

NOTE

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

To purchase replacement batteries or power adapters, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.

1 set for CS6919/ CS6919-15/ CS6919-16/CS6919-17/CS6919-19

2 sets for CS6919-2/CS6919-25/ CS6919-26/CS6919-27/CS6919-29

3 sets for CS6919-3 4 sets for CS6919-4

1 set for CS6919/CS6919-15/CS6919-16/ CS6919-17/CS6919-19/CS6919-2/ CS6919-25/CS6919-26/CS6919-27/ CS6919-29/CS6919-3/CS6919-4

1 set for CS6919-2/CS6919-25/ CS6919-26/CS6919-27/CS6919-29

2 sets for CS6919-3 3 sets for CS6919-4

Abridged user’s

manual

1 set for CS6919/CS6919-15/ CS6919-16/CS6919-17/CS6919-19/ CS6919-2/CS6919-25/CS6919-26/ CS6919-27/CS6919-29/CS6919-3/ CS6919-4

Important Safety

Instructions

Overview

e f g

Handset overview

5 –

Press repeatedly to show other

• dialing options when reviewing a caller ID log entry.

6 –

Press to start an intercom

• conversation or transfer a call (for multi-handset models only).

7 – Microphone

8 –

• Mute the microphone during a call.

Delete digits or characters while

• using the dialing keys.

Silence the ringer temporarily

• while the handset is ringing.

9 –

Make or answer a call using the

• handset speakerphone.

• During a call, press to switch between the speakerphone and the handset earpiece.

1 – Handset earpiece

2 – LCD display

3 –

• Show the menu.

• While in a menu, press to select an item, or save an entry or setting.

4 –

Hang up a call.

• Silence the ringer temporarily

• while the handset is ringing.

Press and hold to erase the

• missed call indicator while the phone is not in use.

Press to return to the previous

• menu; or press and hold to return to idle mode, without making changes.

10 –

• While you have set the dial mode to pulse and on a call, press to switch to tone dialing temporarily.

11 –

Press to add a space when

• entering names.

12 –

• Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the phonebook.

• Press and hold to set or dial your voicemail number.

13 –

• Make or answer a call.

• Answer an incoming call when you hear a call waiting alert.

14 –

• Press repeatedly to review the redial list.

• Press and hold to insert a dialing pause while entering a number.

15 –

• Review the phonebook when the phone is not in use.

• Increase the listening volume during a call.

• Scroll up while in a menu, phonebook, caller ID log, or redial list.

• Move the cursor to the right when entering numbers or names.

Review the caller ID log when the

• phone is not in use.

Decrease the listening volume

• during a call.

Scroll down while in a menu,

• phonebook, caller ID log, or redial list.

Move the cursor to the left when

• entering numbers or names.

Telephone base overview

1 – light

• Flashes when there is an incoming call, or another telephone sharing the same line is in use.

• Flashes when handsets are being deregistered.

• On when the handset is in use or being registered.

2 –

• Press to page all system handsets.

3 – Charging pole

16 – light

• On when the handset is charging.

Charger overview

1 – Charging pole

Display icons overview

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The handset ringer is off.

There are new voicemail received from your telephone service provider.

ECO

NEW

The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.

There are new caller ID log entries.

Telephone base lights

On when the telephone line is in use.

On when you are registering a handset.

Flashes quickly when there is an incoming call.

Flashes when another telephone sharing the same line is in use.

Flashes when you are deregistering all handsets.

Handset and Telephone base lights overview

Handset lights

On when the handset speakerphone is in use.

On when the handset is charging in the telephone base or handset charger.

Connect

NOTES

TIP

Mount the telephone base

You can choose to connect the telephone base for desktop usage or wall mounting.

Use only the adapters provided.

• Make sure the electrical outlets are not

• controlled by wall switches.

The adapters are intended to be correctly

• oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

If you subscribe to digital subscriber line

• (DSL) high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.

Connect the telephone line cord to

1. the telephone base. Route it through the wall mount bracket, and then connect it to the wall jack.

2 Align and place the wall mount

bracket on the standard wall plate.

Connect the telephone base

Connect the charger

NOTES

3. Align and place the telephone base on

THIS SIDE UP

the wall mount bracket. Slide it down until it clicks securely in place.

Connect the power adapter.4.

Install and charge the battery

Install the battery as shown below.

Use only the battery provided.

• Charge the battery provided with this

• product only in accordance with the instructions and limitations specified in this manual.

If the handset will not be used for a long

• time, disconnect and remove the battery to prevent possible leakage.

Charge the battery

NOTES

Place the handset in the telephone base or the charger to charge.

Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

For best performance, keep the handset in

• the telephone base or charger when not in use.

The battery is fully charged after 12 hours

• of continuous charging.

If you place the handset in the telephone

• base or the charger without plugging in the battery, the screen displays No battery.

The screen shows HANDSET X.

The battery is charged.

To keep the battery charged, place it in the telephone base or charger when not in use.

When it is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*)

While in speakerphone mode (talking*)

While not in use (standby**)

* Operating times vary depending on your actual use and the age of the battery.

** Handset is not charging or in use.

Seven hours

Three and a half hours

Five days

indicators

The screen is blank, or shows Put in charger and flashes.

The screen shows Low battery and

flashes.

Battery

status

The battery has no charge or very little charge. The handset cannot be used.

The battery has enough charge to be used for a short time.

Action

Charge without interruption (at least 30 minutes).

Before use

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time.

Set date and time

Use the dialing keys (0-9) to enter

the month (MM), date (DD) and year (YY). Then press SELECT.

2. Use the dialing keys (0-9) to enter the

hour (HH) and minute (MM). Then press or to choose AM or PM.

3. Press SELECT to save.

Check for dial tone

Press . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

Make sure the installation procedures

•

described above are properly done. It may be a wiring problem. If you

•

have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range or no pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, and then press

to answer the call. If the handset moves out of range during a telephone conversation, there may be interference.

To improve reception, move closer to the telephone base.

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