HP Pavilion ze5600, Pavilion ze5500, Pavilion ze5400, Pavilion ze5300, Pavilion ze5200 Service Manual

HP Pavilion ze5600 Notebook PC HP Pavilion ze5500 Notebook PC HP Pavilion ze5400 Notebook PC HP Pavilion ze5300 Notebook PC HP Pavilion ze5200 Notebook PC HP Pavilion ze4700 Notebook PC HP Pavilion ze4600 Notebook PC HP Pavilion ze4500 Notebook PC HP Pavilion ze4400 Notebook PC HP Pavilion ze4300 Notebook PC HP Pavilion ze4200 Notebook PC HP Pavilion ze4100 Notebook PC HP Compaq nx9010 Notebook PC HP Compaq nx9008 Notebook PC HP Compaq nx9005 Notebook PC HP Compaq nx9000 Notebook PC

Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PC Compaq Presario 2100 Series Mobile PC Compaq Presario 1100 Series Mobile PC

(All Models use technology code KE)

Service Manual

© Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Celeron, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

The information contained herein is subject to change without notice. The only warranties for

HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not

be liable for technical or editorial errors or omissions contained herein.

Service Manual

Fourth Edition April 2004

First Edition January 2003

Document Part Number: 319733-004

Contents

Introduction.....................................................................................................................	vii
Product Information......................................................................................................	1-1
Features ................................................................................................................................................	1-8
Operation............................................................................................................................................	1-14
Specifications .....................................................................................................................................	1-18
Internal Design...................................................................................................................................	1-24
Removal and Replacement............................................................................................	2-1
Disassembly Flowchart ........................................................................................................................	2-3
Removing the Battery ..........................................................................................................................	2-4
Removing an SDRAM Module............................................................................................................	2-5
Removing the Wireless LAN Mini PCI Card ......................................................................................	2-7
Removing the Hard Disk Drive............................................................................................................	2-9
Recovering the Factory Software.......................................................................................................	2-11
Replacing Small Parts ........................................................................................................................	2-12
Removing the Keyboard Cover..........................................................................................................	2-13
Removing the Speaker Assembly ......................................................................................................	2-15
Removing the Keyboard ....................................................................................................................	2-16
Removing the Switchboard PCA .......................................................................................................	2-19
Removing the CD/DVD Drive...........................................................................................................	2-20
Removing the Display Assembly.......................................................................................................	2-23
Removing the Top Case.....................................................................................................................	2-26
Removing the Floppy Drive...............................................................................................................	2-32
Removing the Infrared (I/R) PCA......................................................................................................	2-36
Removing the Audio PCA .................................................................................................................	2-38
Removing the Heat Sink (with Fan)...................................................................................................	2-40
Removing the CPU Module ...............................................................................................................	2-44
Removing the RJ11/1394 Connector Module....................................................................................	2-48
Removing the Motherboard ...............................................................................................................	2-50
Replacing Components on a Bottom Case.........................................................................................	2-59
Repairing the BIOS IC.......................................................................................................................	2-61
Removing Other Components............................................................................................................	2-63
Troubleshooting and Diagnostics .................................................................................	3-1
Support Service Partners......................................................................................................................	3-2
Troubleshooting ...................................................................................................................................	3-3
Diagnostic Tools ................................................................................................................................	3-18
Replaceable Parts...........................................................................................................	4-1
Reference Information ..................................................................................................	5-1
Password Removal Policy....................................................................................................................	5-2
Hewlett-Packard Display Quality Statement........................................................................................	5-3
Service Notes and Obsolete Parts ........................................................................................................	5-5

Service Manual

iii

Figures

Figure 1-1. Front View................................................................................................................................		1-8
Figure 1-2. Back View ................................................................................................................................		1-9
Figure 1-3. Bottom View...........................................................................................................................		1-10
Figure 1-4. Front View..............................................................................................................................		1-11
Figure 1-5. Back View ..............................................................................................................................		1-12
Figure 1-6. Bottom View...........................................................................................................................		1-13
Figure 1-7. Resetting the Notebook ..........................................................................................................		1-17
Figure 1-8. Replaceable Module Diagram ................................................................................................		1-24
Figure 2-1. Disassembly Flow.....................................................................................................................		2-3
Figure 2-2. Removing the Battery ...............................................................................................................		2-4
Figure 2-3. Removing an SDRAM Module ................................................................................................		2-5
Figure 2-4. Removing an SDRAM Module ................................................................................................		2-6
Figure 2-5. Removing the Mini PCI Card ...................................................................................................		2-7
Figure 2-6. Removing the Mini PCI Card ...................................................................................................		2-8
Figure 2-7. Removing the Hard Disk Drive ................................................................................................		2-9
Figure 2-8. Removing the Hard Disk Drive Tray......................................................................................		2-10
Figure 2-9. Removing the Keyboard Cover ..............................................................................................		2-14
Figure 2-10. Disconnecting the Speaker Cable .........................................................................................		2-14
Figure 2-11.	Removing the Speaker Assembly.........................................................................................	2-15
Figure 2-12.	Removing the Keyboard.......................................................................................................	2-17
Figure 2-13.	Removing the Switchboard PCA..........................................................................................	2-18
Figure 2-14.	Removing the Switchboard PCA..........................................................................................	2-19
Figure 2-15.	Removing the CD/DVD Drive .............................................................................................	2-21
Figure 2-16.	Removing the CD/DVD Drive .............................................................................................	2-22
Figure 2-17.	Removing the Display Assembly .........................................................................................	2-24
Figure 2-18.	Removing the Top Case........................................................................................................	2-27
Figure 2-19.	Removing the Top Case Screws ...........................................................................................	2-29
Figure 2-20.	Removing the Top Case Screws ...........................................................................................	2-30
Figure 2-21.	Removing the Top Case........................................................................................................	2-31
Figure 2-22.	Removing the Floppy Drive .................................................................................................	2-33
Figure 2-23.	Removing the Floppy Drive .................................................................................................	2-35
Figure 2-24.	Removing the I/R PCA.........................................................................................................	2-37
Figure 2-25.	Removing the Audio PCA....................................................................................................	2-39
Figure 2-26.	Removing the Heat Sink (with Fan) .....................................................................................	2-41
Figure 2-27.	Removing the Heat Sink (with Fan) .....................................................................................	2-43
Figure 2-28.	Intel CPU Module Removal .................................................................................................	2-45
Figure 2-29.	AMD CPU Module Release .................................................................................................	2-47
Figure 2-30. AMD CPU Module Removal ..............................................................................................		2-38
Figure 2-31.	AMD CPU Module Installation............................................................................................	2-39
Figure 2-32	Removing the CPU Module.................................................................................................	2-39
Figure 2-33. Removing the RJ11/1394 Connector Module ......................................................................		2-49
Figure 2-34.	Removing the Motherboard..................................................................................................	2-51
Figure 2-35.	Removing the Hard Disk Drive Guide .................................................................................	2-53

iv	Service Manual

Figure 2-36. Disconnecting the Motherboard Cables ...............................................................................		2-54
Figure 2-37. Removing the Motherboard..................................................................................................		2-56
Figure 2-38.	Example of Serial Number Label .........................................................................................	2-59
Figure 2-39.	Replacing the Antennas........................................................................................................	2-60
Figure 2-37.	Removing a PCMCIA Door .................................................................................................	2-60
Figure 2-38.	Boot-Block Jumper...............................................................................................................	2-62
Figure 3-1. Basic Troubleshooting Steps ....................................................................................................		3-3
Figure 4-1. Exploded View .........................................................................................................................		4-2
Figure 4-2. Exploded View .........................................................................................................................		4-3

Tables

Table 1-1. Product Comparisons.................................................................................................................	1-1
Table 1-2. Activating Power Modes .........................................................................................................	1-14
Table 1-3. Main Status Lights (front of notebook) ...................................................................................	1-15
Table 1-4. Keyboard Status Lights............................................................................................................	1-15
Table 1-5. Fn Hot Keys.............................................................................................................................	1-16
Table 1-6. Specifications...........................................................................................................................	1-18
Table 1-7. Accessories ..............................................................................................................................	1-22
Table 1-8. Functional Structure Description .............................................................................................	1-25
Table 2-1. Removal Cross-Reference .........................................................................................................	2-1
Table 2-2. Required Equipment ..................................................................................................................	2-2
Table 2-3. Recommended Screw Torque Values........................................................................................	2-2
Table 2-4. Replacing Small Parts ..............................................................................................................	2-12
Table 2-5. Removing Components............................................................................................................	2-63
Table 3-1. ASP Support Options.................................................................................................................	3-2
Table 3-2. Scope of Diagnostic Tools.........................................................................................................	3-7
Table 3-3. Troubleshooting Suggestions.....................................................................................................	3-8
Table 3-4. POST Terminal-Error Beep Codes ..........................................................................................	3-20
Table 3-5. POST Messages .......................................................................................................................	3-24
Table 3-6. Sycard PCCtest Commands .....................................................................................................	3-26
Table 3-7. BIOS Setup Menus and Parameters.........................................................................................	3-28
Table 4-1. Replaceable Parts.......................................................................................................................	4-4
Table 4-2. Accessory Replaceable Parts ...................................................................................................	4-11
Table 4-3. Part Number Reference............................................................................................................	4-12
Table 5-1. LCD Guidelines .........................................................................................................................	5-4

Service Manual

v

Introduction

This manual provides reference information for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. These notebook

models use technology code KE. This manual is for use by authorized service personnel while installing, servicing, and repairing these products.

The manual is designed as a self-paced guide that will train you to install, configure, and repair these notebooks. The manual is self-contained, so you can follow it even without having equipment available.

The following table lists other sources of information about the notebook computers and related products.

Source	Address or Number		Comments
HP Notebook Web site	http://www.hp.com/notebooks
Compaq Notebook Web site	http://welcome.hp.com/country/us/eng/prodserv/
	notebooks_tabletpcs.html
HP Business Support Web site	http://www.hp.com/go/bizsupport
HP Asia Pacific Channel Support	http://www.hp.com.au/		Restricted to DPSP
Centre for DPSP Partners			Partners only.
America Online	Keyword: HP		Call [phone]
			for membership within
			the U.S.
CompuServe	GO HP		Call [phone]
			for membership within
			the U.S.
HP Support Assist	[phone]		U.S. and Canada.
CD-ROM
	[phone]		Outside U.S. and Canada.
Microsoft® Windows® manual			Information about
			Windows operating
			system.
Microsoft Web site	http://www.microsoft.com/		Information and updates
			for Windows operating
			systems.

Service Manual

vii

1

Product Information

The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.

	Table 1-1. Product Comparisons
HP Pavilion ze5600
Processor	Intel® Celeron® (2.6-, 2.8-GHz)
	Mobile Intel Pentium® 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Microsoft® Windows® XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze5500
Processor	Intel Celeron (2.6-GHz)
	Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA
	(1024 × 768) active-matrix TFT
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off

Service Manual

Product Information

1-1

HP Pavilion ze5400 and ze5300

Processor	Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA
	(1024 × 768)
	active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze5200
Processor	Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 2.8-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability.
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze4700
Processor	AMD Athlon (1.91-, and 2.08-GHz)
Memory	Up to GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 x 768) or SXGA+ (1400 x 1050) or 14.1-inch XGA (1024 x
	768)
	active-matrix TFT
Video	ATI Mobiltiy radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off

1-2

Product Information

Service Manual

HP Pavilion ze4600

Processor	AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze4500
Processor	AMD Athlon (1.67-, 1.8-, 2.2-, and 2.0-GHz)
	Intel Celeron (2.4-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze4400
Processor	AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled.
Power States	On, Standby, Hibernate, Off

Service Manual

Product Information

1-3

HP Pavilion ze4300

Processor	Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)
	Intel Celeron (1.8-, 2.0-, and 2.2-GHz)
	AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 1.87-, and 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA
	(1024 × 768)
	active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze4200
Processor	Mobile Intel Pentium 4-M (1.8-, 1.9-, 2.0-, and 2.2-GHz)
	Intel Celeron (1.6-, 1.7-, 1.8-, and 2.0-GHz)
	AMD Athlon (1.47-, 1.53-, 1.6-, 1.67-, and 1.8-GHz)
Memory	Up to 512 MB SDRAM using 256-MB modules. At least 128 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 ×
	768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze4100
Processor	Mobile Intel Pentium 4-M (1.7-, 1.8-, and 2.0-GHz)
	Intel Celeron (1.6-, 1.7-, and 1.8-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability.
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off

1-4

Product Information

Service Manual

HP Compaq nx9010

Processor	Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz)
	Intel Celeron (2.0- and 2.6-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Compaq nx9008
Processor	Intel Celeron (2.6- and 2.8-GHz)
Memory	At least 256 MB SDRAM preinstalled
Display	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability.
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Compaq nx9005
Processor	Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)
	Intel Celeron (1.8-, 2.0-, and 2.2-GHz)
	AMD Athlon (1.47-, 1.53-, 1.8-, and 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off

Service Manual

Product Information

1-5

HP Compaq nx9000

Processor	AMD Athlon (1.8- or 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
Compaq Evo Notebook N1050v
Processor	Mobile Intel Pentium 4-M (1.8-GHz)
	Intel Celeron (1.6-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
	preinstalled.
Display	15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability.
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off
Compaq Evo Notebook 1010v
Processor	Intel Celeron (1.6-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
	preinstalled.
Display	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
	memory,
	4x AGP graphics capability
Operating System	Windows XP Professional or Home preinstalled
Power States	On, Standby, Hibernate, Off

1-6

Product Information

Service Manual

Compaq Presario 2500

Processor		Mobile Intel Pentium 4 (2.0-, 2.3-, 2.4-, 2.53-, 2.66-, 2.8-, and 3.06-GHz)
		Intel Celeron (2.6- and 2.8-GHz)
Memory		Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
		preinstalled.
Display		15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
		14.1-inch XGA (1024 × 768) active-matrix TFT
Video		ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
		memory,
		4x AGP graphics capability
Operating System		Windows XP Professional or Home preinstalled
Power States		On, Standby, Hibernate, Off
Compaq Presario 2100
Processor		Intel Pentium 4-M (1.8-, 1.9-, 2.0-, and 2.2-GHz)
		Intel Pentium 4-D (2.53-GHz)
		Intel Celeron (1.6-, 1.7-, 1.8-, 2.0-, and 2.4-GHz)
		AMD Athlon (1.46-, 1.53-, 1.67-, and 1.8-GHz )
		AMD Athlon XP-M (1.87-, 2.0-GHz)
Memory		Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
		preinstalled.
Display		15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
		14.1-inch XGA (1024 × 768) active-matrix TFT
Video		ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
		memory,
		4x AGP graphics capability
Operating System		Windows XP Professional or Home preinstalled
Power States		On, Standby, Hibernate, Off
Compaq Presario 1100
Processor		Intel Celeron (1.6- and 1.8-GHz)
Memory		Up to 512 MB SDRAM using 256-MB modules. At least 256 MB SDRAM
		preinstalled.
Display		15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or
		14.1-inch XGA (1024 × 768) active-matrix TFT
Video		ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
		memory, 4x AGP graphics capability
Operating System		Windows XP Professional or Home preinstalled
Power States		On, Standby, Hibernate, Off

Service Manual

Product Information

1-7

Features

The following illustrations show the notebook’s main external features. For an exploded view of the notebook, see page 4-2.

Figure 1-1. Front View

HP Pavilion ze4x00, HP Compaq nx9005 and nx9000,

Compaq Evo Notebook N1050v and N1010v,

and Compaq Presario 2100 and 1100

1.Notebook open/close latch

2.One-touch buttons

3.Keyboard status lights

4.Power button, turns the notebook on and off

5.Touch pad, scroll pad, Select buttons, plus on-off button

6.Main status lights (left to right), power mode, hard disk activity, and battery

7.Microphone option (not available)

8.Infrared port*

9.Wireless on-off button and indicator light*

10.Battery

11.CD-ROM, DVD, or other drive

12.PS/2 keyboard or PS/2 mouse port (supports Y adapter)

* on certain models

1-8

Product Information

Service Manual

Figure 1-2. Back View

HP Pavilion ze4x00

HP Compaq nx9005 and nx9000

NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for logo.

13.AC adapter jack

14.Two universal Serial Bus (USB) ports

15.LAN port*

16.S-Video port*

17.Parallel port (LPT1), use this port for a parallel printer or other parallel device

18.Serial port (COM1), use this port for a serial mouse, modem, printer, or other serial device

19.External monitor port

20.Kensington lock slot (security connector)

21.Modem port*

22.PCMCIA card and CardBus slot and button

23.IEEE 1394 port*

24.Audio jacks (left to right), external microphone and audio out (headphones)

25.Volume controls*

26.Audio mute button and audio mute light*

27.Floppy drive*

* on certain models

Service Manual

Product Information

1-9

Figure 1-3. Bottom View

HP Pavilion ze4x00, HP Compaq nx9005 and nx9000,

Compaq Evo Notebook N1050v and N1010v,

and Compaq Presario 2100 and 1100

28.	Hard disk drive	31.	Reset button
29.	Battery latch	32.	Port replicator connect*
30.	SDRAM door	33.	Mini PCI door (no user parts inside)
		* on certain models

1-10 Product Information

Service Manual

Figure 1-4. Front View

HP Pavilion ze5x00,

HP Compaq nx9010 and nx9008,

and Compaq Presario 2500

1.Notebook open/close latch

2.One-touch buttons

3.Keyboard status lights

4.Power button, turns the notebook on and off

5.Touch pad, scroll pad, Select buttons, plus on-off button

6.Main status lights (left to right), power mode, hard disk activity, and battery

7.Infrared port*

8.Wireless on-off button and indicator light*

9.Audio mute button and audio mute light*

10.Battery

11.Volume controls*

12.Audio jacks (left to right): external microphone and audio out (headphones)

13.CD-ROM, DVD, or other drive

14.Universal Serial Bus (USB) port

* on certain models

Service Manual

Product Information

1-11

Figure 1-5. Back View

HP Pavilion 5x00,

HP Compaq nx9010, and nx9008

and Compaq Presario 2500

15.AC adapter jack

16.Two universal Serial Bus (USB) ports

17.LAN port*

18.External keyboard/mouse port

19.Parallel port (LPT1), use this port for a parallel printer or other parallel device

20.External monitor port

21.S-Video port*

22.Kensington lock cable slot (security connector)

23.Modem port*

24.IEEE 1394 port*

25.PCMCIA card and CardBus slot and button

26.Floppy drive*

* on certain models

1-12 Product Information

Service Manual

		Figure 1-6. Bottom View
		HP Pavilion 5x00,
		HP Compaq nx9010,and nx9008,
		and Compaq Presario 2500
27.	Hard disk drive	31.	Port replicator connect*
28.	Battery latch	32.	Reset button
29.	Mini PCI door (no user parts inside)	* on certain models
30.	SDRAM door

Service Manual

Product Information

1-13

Operation

This section gives an overview of the notebook’s operation.

Turning the Notebook On and Off

You can start and stop your notebook using its power button. However, at certain times you might want to use other methods to start or stop the notebook—depending on power considerations, types of active connections, and start-up time.

NOTE: This manual describes the notebook in its original factory configuration, with all settings at their default values.

	Table 1-2. Activating Power Modes
	Power mode			To enter this mode
On				Press the power button
	Power mode status light is on
Standby mode				Press the power button
	Saves significant power			–or–
				select Start > Turn Off Computer > Stand By
	Turns off the display and other components
	Maintains current session in RAM			(Windows XP)
	Restarts quickly			–or–
	Restores network connections			select Start > Shut Down > Standby
	Power mode status light blinks			(Windows 2000)
				–or–
				allow timeout
Hibernation mode				Press Fn+F12
	Saves maximum power			–or–
				select Start > Shut Down > Hibernate
	Saves current session to disk, and then
	shuts down.			(Windows 2000)
	Restores network connections			–or–
	Power mode status light is off			allow timeout
Shut down (off)				Select Start > Turn Off Computer > Turn Off
	Saves maximum power			(Windows XP)
				–or–
	Turns off without saving current session
	At startup, resets everything, starts a new			Select Start > Shut Down > Shut down
	session, and restores network connections.			(Windows 2000)
	Power mode status light is off			–or–
				press the power button for 4 seconds (only if the
				Start menu procedure doesn’t work)

To turn on: Press the power button to restart, or to resume your session from Standby or Hibernation mode.

1-14 Product Information

Service Manual

Checking the Status of the Notebook

The main status lights on the front of the notebook report power status, battery status, and hard disk activity.

Table 1-3. Main Status Lights (front of notebook)

Meaning

Power status

On: notebook is on (even if the display is off).

Blinking: notebook is in Standby mode.

Off: notebook is off or in Hibernation mode.

Hard disk drive activity

On: notebook is accessing the hard disk drive.

Battery status

Green: The AC adapter is connected and the battery is fully charged.

Amber: The AC adapter is connected and the battery is charging.

Blinking: The AC adapter is connected and the battery is missing or has a fault.

Off: The AC adapter is not connected.

The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.

Table 1-4. Keyboard Status Lights

Meaning

Caps Lock

Caps Lock is active.

Num Lock

Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad).

Keypad Lock

The embedded keypad is active (Fn+F8). Num Lock must also be on for

the numeric keys; otherwise, cursor control is active (as marked on an external keyboard).

Service Manual

Product Information

1-15

Using Fn Hot Keys

The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.

	Table 1-5. Fn Hot Keys
Hot Key	Effect
Fn+F1	Decreases the display brightness
Fn+F2	Increases the display brightness
Fn+F5	Toggles among the built-in display, an external display, and simultaneous
	display on both.
Fn+F8	Toggles the built-in keypad on and off. Does not affect an external keyboard.
	If Num Lock is on, then the numeric functions are active; otherwise, cursor control
	is active (as marked on an external keyboard).
Fn+F12	Enters Hibernation mode
Fn+NumLock	Toggles Scroll Lock on and off
Fn+Page Up	Increases the audio volume and cancels the mute setting
Fn+Page Down	Decreases the audio volume
Fn+Backspace	Audio mute

1-16 Product Information

Service Manual

Resetting the Notebook

Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed. Press the power button to restart.

•If possible, shut down Windows: press ctrl+alt+del, and then select Shut Down > Restart.

If the system will not allow a software shutdown, press and hold down the power button until the display shuts down (about 4 seconds) and then release the power button. Press the power button again to restart.

•Use a ballpoint pen or a straightened paper clip to press the reset button on the bottom of the notebook.

Figure 1-7. Resetting the Notebook

NOTE: To boot from a CD, insert a bootable CD (such as the Recovery CDs) into the CD/DVD drive, then restart. Press esc when the HP logo appears, and then select the CD/DVD drive as the temporary boot device.

Service Manual

Product Information

1-17

Specifications

The following tables list the specifications for the notebook and its accessories and are subject to change. For the latest versions, see the HP Notebook Web site http://www.hp.com/notebooks.

	Table 1-6. Specifications
Physical Attributes	Size (14-inch display): 328 × 272 × 33 mm (12.9 × 10.7 × 1.3 in)
	Size (15-inch display): 328 × 272 × 35 mm (12.9 × 10.7 × 1.4 in)
	Weight: 2.9 kg (6.5 lb) minimum, depending on configuration
Processor and Bus	HP Pavilion ze5600:
Architecture	2.4-, 2.66-, 2.8-, or 3.06-GHz Mobile Intel Pentium 4 ProcessorM with
	Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
	processor with 400-MHz processor system bus
	-or-
	2.6- or 2.8-GHz Intel Celeron processor with 128-KB L2 cache and
	1.45-V core low-power processor with 400-MHz processor system bus
	HP Pavilion ze5500:
	2.4-, 2.66-, 2.8-, or 3.06-GHz Mobile Intel Pentium 4 processor with
	Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
	processor with 400-MHz processor system bus
	-or-
	2.6-GHz Mobile Intel Celeron processor with 128-KB L2 cache and
	1.45-V core low-power processor with 400-MHz processor system bus
	HP Pavilion ze5400 or ze5300:
	2.4-, 2.53-, 2.66-, or 2.8-GHz Intel Pentium 4 processor-D or
	2.4-, 2.53-,2.66-
	-or-
	2.8-GHz Mobile Intel Pentium 4 with Intel Speed Step technology,
	512-KB L2 cache, processor with 400-MHz processor system bus
	HP Pavilion ze5200:
	2.4-, 2.53-, 2.66-, or 2.8-GHz Intel Desktop Pentium 4 processor-D with
	Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
	processor with 400-MHz processor system bus
	HP Pavilion ze4700 and ze4600:
	1.9- or 2.08-Ghz AMD Athlon XP processor with QuantiSpeed architecture,
	512-KB L2 cache, and 1.2-, to 1.3-V core low-power processor with 200-
	-or-
	266-MHz (double-clocked) processor system bus
	HP Pavilion ze4600 or ze4500:
	1.87-GHz AMD Athlon XP processor with QuantiSpedd architectue, 512-KB L2
	cache, and 1.2- to 1.3-V core low-power processor with 200-
	-or-
	266-MHz (double-clocked) processor system bus

1-18 Product Information

Service Manual

	Processor and Bus	Compaq Evo Notebook N1050v:
	Architecture	1.8-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step technology,
	(continued)
		512-KBL2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz
		processor system bus
		-or-
		1.6-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power
		processor with 133-MHz processor system bus

	Compaq Evo Notebook N1010v:
	1.6-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power
	processor with 133-MHz processor system bus
	Compaq Presario 2500:
	1.8-, 2.0-, 2.4-, 2.53-, 2.66-, or 2.80-GHz Intel Desktop Pentium 4 processor-D with
	Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
	processor with 400-MHz processor system bus
	Compaq Presario 2100:
	1.8-, 1.9-, 2.0-, or 2.2-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step
	technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with
	400-MHz processor system bus
	-or-
	2.53-GHz Intel Desktop Pentium 4 processor-D with Intel Speed Step technology,
	512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz
	processor system bus
	-or-
	1.6-, 1.7-, 1.8-, or 2.0-GHz Intel Celeron processor with 256-KB L2 cache and
	1.45-V core low-power processor with 133-MHz processor system bus
	-or-
	1.46-, 1.53-, 1.67-, or 1.80-GHz AMD Athlon processor with 256-KB L2 cache and
	1.45-V core low-power processor with 133-MHz processor system bus
	Compaq Presario 1100:
	1.6- or 1.8-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core
	low-power processor with 133-MHz processor system bus
Video	14.1-inch XGA (1024 × 768), or 15.0-inch XGA (1024 × 768) or SXGA+
	(1400 × 1050) active-matrix (TFT) LCD display
	Hardware 3D acceleration, hardware DVD acceleration
	External monitors up to 1600 × 1200 resolution, 16M colors, and at least 85 Hz
	refresh
	rate (only 60 Hz at 1400 × 1050). Refresh rate and clarity may vary depending on
	monitor, resolution, and color depth
	ATI Mobility Radeon graphics accelerator with 16-, 32-, or 64-MB DDR graphics
	memory, 4x AGP graphics capability
	Dual display capability (depends on operating system support)
Power	Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with
	LED charge-level gauge
	Battery life: up to 3 (Li ion) or 2 (NiMH) hours typical (varies with model, usage,
	and power settings)
	Fast battery recharge: 2 hours when system is off, 3 hours when system is on.
	Low-battery warning
	Suspend/resume capability
	Universal AC adapter: 100–240 Vac (50/60 Hz) input, 19 Vdc output, or 75 W

Service Manual

Product Information

1-19

Mass Storage	20to 60-GB removable hard drive with Ultra-DMA 100 interface
	1.44-MB floppy drive (certain models)
	24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher)
RAM	At least 128 MB SDRAM preinstalled
	HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008,
	nx9005, Compaq Evo N1050v, Compaq Presario 2500, and
	Compaq Presario 2100:
	2 slots for PC2100 DDR-266 SDRAM modules
	Up to 1 GB (1024 MB) SDRAM using 512 MB modules
	Compaq Evo N1010v and Presario 1100:
	2 slots for PC2100 DDR-266 SDRAM modules
	Up to 512 MB SDRAM using 256 MB modules
Audio System	Stereo sound via 2 built-in speakers
	3D-enhanced audio
	Volume and mute buttons (certain models)
	Headphone-out and microphone-in
Keyboard and	87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded
Pointing Device	numeric keypad.
	12 function (Fn) keys
	5 user-programmable One-Touch buttons
	Touch pad with integrated scroll pad, on-off button and indicator
	Left and right Select buttons
LAN	Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support
(certain models)	Supports wake-on-LAN, fast IP, DMI, dRMON
	MBA (Managed Boot Agent) support for PXE/BINL, NCP/IPX, DHCP
Wireless LAN	802.11b or 802.11g (54g)
(certain models)

1-20 Product Information

Service Manual

Table 1-7. Accessories

Pavilion

ze5x00,

Pavilion

Pavilion

nx9010,

ze4x00,

ze4200,

Evo

nx9008,

nx9005,

nx9000,

N1010v

and

and

and

and

Accessory

Description

Presario

Evo

Presario

Presario

Pavilion

2500

N1050v

2100

1100

ze4100

Memory

F4694-60901

128MB DDR266B

•

•

•

•

•

317434-001

F4695-60901

256MB DDR266B

•

•

•

•

•

317435-001

F4696-60901

512MB DDR266B

•

•

•

•

317436-001

Hard Drives

0950-4193

HDD-20 GB 9.5mm,

•

•

•

•

•

319412-001

Hitachi ATA100

0950-4318

HDD-20 GB 9.5mm,

•

•

IBM ATA100 FDB

0950-4287

HDD-20 GB 9.5mm,

•

•

TOSH ATA100 FDB

0950-4168

HDD-30 GB 9.5mm,

•

•

Hitachi ATA100

0950-4162

HDD-30 GB 9.5mm,

•

•

•

•

•

319413-001

IBM (diablo) ATA100

0950-4319

HDD-30 GB 9.5mm,

•

•

IBM ATA100 FDB (Cascade)

0950-4360

HDD-30 GB 9.5mm, TITAN

•

•

Toshiba ATA100 (TITAN)

0950-4176

HDD-30 GB 9.5mm,

•

•

Toshiba ATA100

0950-4320

HDD-40 GB 9.5mm,

•

•

•

•

319414-001

IBM ATA100 FDB

0950-4288

HDD-40 GB 9.5mm,

•

Toshiba ATA100

319415-001

SPS-DRV HD 60 GB (4200 rpm)

•

•

•

319416-001

SPS-DRV HD 60 GB (5400 rpm)

•

•

320692-001

SPS-DRV HD 80 GB

•

(4200 rpm)

Power

Options

F4600-60901

AC-Adapter-Ultraslim Delta 75W

•

•

s/PFC

F4813A or

AC-Adapter, 90W

•

•

•

F5104A

F4809-60901

Battery, Li ion 4.4AHr 8 Cell Li ion

•

•

•

•

•

319411-001

8120-6312

Cord, Pwr, Austr ABG (2w)

•

•

•

317444-011

8120-6314

Cord, Pwr, Europe ABB (2w)

•

•

317444-002

SPS-CORD-AC PWR

•

2 WIRE-INTL

317444-061

SPS-CORD-AC PWR

•

2 WIRE-IT

8120-6316

Cord, Pwr, Japan ABJ (2w)

•

•

317444-291

Service Manual

Product Information

1-21

Pavilion

ze5x00,

Pavilion

Pavilion

nx9010,

ze4x00,

ze4200,

Evo

nx9008,

nx9005,

nx9000,

N1010v

and

and

and

and

Pavilion

Accessory

Description

Presario

Evo

Presario

Presario

2500

N1050v

2100

1100

ze4100

317444-291

317444-AD1

SPS-CORD-AC PWR 2

•

WIRE-KOR

8120-8373

Cord, Pwr, People’s Republic of

•

317444-AA1

China AB2 (2w)

317444-101

SPS-CORD-AC PWR

•

2 WIRE-SWE

317444-111

SPS-CORD-AC PWR

•

2 WIRE-SWI

317444-AB1

SPS-CORD-AC PWR

•

2 WIRE-TAI

8120-8699

Cord, Pwr, UK (EPSR) for

•

•

•

317444-031

Hong Kong (2w)

8120-6313

Cord, Pwr, US ABA (2w)

•

•

•

317444-001

PC Cards

F4640-60978

Card, Mini PCI-802.11B France

•

•

•

•

319468-051

F4640-60977

Card, Mini PCI-802.11B worldwide

•

•

•

•

•

319468-002

Docking

F4808-60901

Port Replicator Assy

•

•

•

F4808-60902

Simple Port Replicator HP/Compaq

•

•

F4811B

Simple Port Replicator

•

•

•

1-22 Product Information

Service Manual

Internal Design

The motherboard PCA is the central component of the notebook’s design. It plays a role in virtually all system functions. The CPU module and most other subsystems connect to the motherboard.

The following figure shows the connections among the notebook’s replaceable electronic modules. Table 1-8 on page 1-25 lists the roles that these modules play in the notebook’s functional subsystems.

Figure 1-8. Replaceable Module Diagram

Service Manual

Product Information

1-23

Table 1-8. Functional Structure Description

Bootup	CPU module	Main processor (MMO)
	Motherboard	Primary system circuitry, system BIOS
	Hard disk drive	First source of disk-based startup code
	Floppy drive	Second source of disk-based startup cod.
Processor	CPU module	Main processor, numeric data processor, L1 and L2 cache
	Motherboard	Primary system circuitry
Memory	Motherboard	Video RAM (XE4500)
	SDRAM module	Changeable SDRAM (2 slots), video RAM (XE4100)
Power	Battery	Power storage
	Motherboard	AC adapter socket, reset button, lid switch, power supply, power
	Switchboard PCA	control circuitry
		Power button
	AC adapter	AC-to-DC converter
Display	Motherboard	Graphics controller, video RAM
	SDRAM module	Display output, backlight, power converter for backlight
	Display assembly
Hard disk	Motherboard	Hard disk controller
	Hard disk drive	Hard disk mechanism
Floppy drive	Motherboard	I/O controller, floppy connector
	Floppy drive	Floppy drive mechanism
Keyboard	Motherboard	Keyboard BIOS, keyboard controller
	Switchboard PCA	Power switch, one-touch buttons
	Keyboard	Key switches
PS/2	Motherboard	Keyboard circuitry, keyboard controller, keyboard BIOS
TouchPad	Top case	Touch pad sensor, Select buttons, controller (PS/2 output)
Audio	Motherboard	Audio controller, audio decoder, speaker amplifier, microphone,
		external
	Speaker assembly	audio jacks, headphone amplifier, audio-off switch
		Speakers
Status	Motherboard	LED circuitry, keyboard controller
	Switchboard PCA	Keyboard LEDs
	Top case	Main status LEDs
Serial	Motherboard	I/O controller, serial connector
Parallel	Motherboard	I/O controller, parallel connector
Infrared	Motherboard	I/O controller
	IR PCA	Infrared transmitter/receiver
PS/2 port	Motherboard	PS/2 connector, keyboard controller
USB	Motherboard	Bus controller (South Bridge), USB connector
S-Video	Motherboard	I/O controller, S-video connector (certain models)
Port Replicator	Motherboard	Port replicator logic, port replicator connector (certain models)
PCMCIA	Motherboard	PCMCIA controller
	PCMCIA socket	PCMCIA connector
Wireless LAN	Mini PCI	I/O controller, radio, radio frequency circuitry
(certain	Antenna PCAs	Transmit/receive antennas
models only)	IR PCA	On/off switch, indicator light
LAN	Motherboard	LAN circuitry, bus controller, LAN connector
Modem	Motherboard	Modem circuitry (select models), modem connector

1-24 Product Information Service Manual