3.3.10 Actual utilization of drive motors .....................................................................681
3.3.11 Status of HEIDENHAIN inverters ..................................................................... 682
3.3.12 Controlling the motor brakes ...........................................................................684
3.3.13 EMERGENCY STOP monitoring during operation ........................................... 687
July 2010HEIDENHAIN Service Manual iTNC 530
HEIDENHAIN Service Manual iTNC 530
1How to Use this Service Manual
Note
1.1Target Group
This Service Manual has been written for specialist electricians for service, maintenance and
commissioning.
Specialists who perform work on the electrical system of a machine tool and its components
must have the required technical knowledge and competence!
1.2About this Manual
This Service Manual assists service personnel in the field in diagnosing and
correcting errors on machine tools controlled by iTNC 530.
It includes:
Error messages and types of errors that indicate technical defects
Information on possible error causes
Descriptions of error diagnosis
Application descriptions of the diagnosis tools
Information on corrective action
Data backup instructions
Theoretical explanations of functions and their correlations
The ”List of NC Error Messages” on page 4 – 29 and the ”Overview of Possible Error Patterns”
on page 5 – 55 include many references to the descriptions for error diagnosis. You will find
these descriptions in the chapters of this Service Manual sorted by topics.
The Service Manual does not provide any commissioning support!
It comprises the service possibilities with the current hardware and software at the editing date
of this manual. The service possibilities of your devices may differ from those described here.
The descriptions also provide information on any peculiarities of the hardware or software.
This manual is valid for:
iTNC 530, single-processor with NC software 340420 / 421
iTNC 530, single-processor with NC software 340422 / 423
iTNC 530, dual-processor with NC software 340480 / 481
iTNC 530, single-processor with NC software 340490 / 491
iTNC 530, dual-processor with NC software 340492 / 493
For the instructions for the field service it is assumed that ...
the machine had been working perfectly before the error occurred!
only original parts are used!
Basic knowledge in Windows is required for some descriptions in this Service Manual
concerning the handling of the dual-processor control iTNC 530 and the use of a service
laptop or PC.
July 20101 – 11
Udpate serviceThis Service Manual is updated at irregular intervals.
Note
Note
Caution
Note
You find the current printable version on our website -->
http://www.heidenhain.de/ ... /SHB iTNC 530
If you take part in a service training, you receive also a paper version of the Service Manual.
1.3Other Service Manuals
Service Manual for Inverter Systems and Motors
1.4Other Documentation
For more important information please refer to the following documentation:
HEIDENHAIN User's Manual for iTNC 530
HEIDENHAIN TNCguide on DVD
Mounting instructions by HEIDENHAIN
Brochures of the respective HEIDENHAIN products
PWM 9 User's Manual
PWT Operating Instructions
IK 215 Operating Instructions
1.5Support
However, support will also be provided by the Service Department of HEIDENHAIN Traunreut
or by the HEIDENHAIN agencies.
You will find telephone numbers as well as e-mail addresses on the back cover of this Service
Manual, or on the HEIDENHAIN website (www.heidenhain.de).
1.6Service Training
HEIDENHAIN Traunreut offers service training courses in German language. We recommend
the HEIDENHAIN Service Training Seminars for iTNC 530 for the technician who works with this
Service Manual.
Please contact HEIDENHAIN Traunreut or visit our website (www.heidenhain.de).
You can find up-to-date issues of this and other HEIDENHAIN documents quickly on our
website --> www.heidenhain.de
The machine manufacturer must be contacted first for error diagnosis on your machine
tool!
If required, please inquire at the HEIDENHAIN subsidiary in your country whether Service
Training Seminars are offered in your language.
1 – 12HEIDENHAIN Service Manual iTNC 530
1.7Meaning of the Symbols Used in this Manual
DANGER
Caution
Note
DANGER
Failure to comply with this information could result in most serious or fatal injuries, and/or
in substantial material damage.
Failure to comply with this information could result in injuries and interruptions of operation,
including material damage.
These boxes contain important and useful information.
1.8Safety
It is extremely important that you read the safety precautions in chapter 2 before you start
servicing!
See “Safety Precautions” on page 2 – 15.
July 20101 – 13
1 – 14HEIDENHAIN Service Manual iTNC 530
2Safety Precautions
DANGER
DANGER
DANGER
DANGER
DANGER
Caution
DANGER
2.1Overview
Ground
Ensure that the equipment grounding conductor is continuous!
Interruptions in the equipment grounding conductor may cause damage to persons or
property.
Zero potential
Ensure that the main switch of the control is switched off and that connected devices are
not under power when you engage or disengage any connectors or terminals.
Take precautions against restart!
Use an appropriate voltage test unit to ensure that the unit is not under voltage!
Fundamental
knowledge
In order to be able to judge the behavior of an NC controlled machine, service engineers
need to have fundamental knowledge of controls, encoders, drives, electronics and
mechanics.
Improper use can result in serious injury to persons and damage to equipment.
Know-how and
competence
Suitable
tools
Safety precautions
of the machine
manufacturer
Regulations for
power installations
and instructions for
safety and prevention of accidents
Technicians who work on the electrical system of the machine must have the required
know-how and competence!
Use suitable tools, e.g. insulated screwdrivers and pincers!
Note the safety precautions on the machine (e.g. labels, signs) and the safety precautions
in the documentation of the machine manufacturer (e.g., operating instructions).
Observe the national regulations for power installations and the general instructions for
safety and prevention of accidents!
July 20102 – 15
Basic insulation
DANGER
DANGER
DANGER
Caution
Vertical axes
Changes to
entry values
The interfaces for the PLC inputs/outputs, machine operating panel and PL expansion cards
comply with the basic insulation in accordance with IEC 742 EN 50 178.
Only units that comply with the requirements of IEC 742 EN 50 178 for basic insulation may
be connected, otherwise damage to persons or property may be caused.
The maximum dc voltage mean value of the PLC inputs is 31 V.
Always secure vertical axes to prevent them from falling down before you perform tests on
these axes!
Incorrect or non-optimized input values can lead to faulty machine performance and
therefore to serious injury to persons and damage to equipment.
Machine parameters may only be changed by the machine manufacturer or after consulting
the machine manufacturer!
Uncontrolled axis and spindle movements must be expected.
Settings that have an effect on the control's feedback loops may only be altered when the
EMERGENCY STOP button of the machine is pressed.
Liability
HEIDENHAIN does not accept any responsibility for indirect or direct damage caused to
persons or property through incorrect use or operation of the machine!
2 – 16HEIDENHAIN Service Manual iTNC 530
3Code Numbers
DANGER
Note
3.1Introduction
With code numbers …
certain areas of the hard disk
certain file types
certain functions
... can be called.
Code numbers may only be passed on to and be used by trained service technicians.
Keep the code numbers confidential!
Inexpert handling may result in a loss of important data, in faulty machine performance and
thus lead to damage or injury to property or persons.
3.2Overview
Code numberBrief descriptionDescription in
this manual
0Delete the code numbers entered so far --> Code-number
softkeys, such as MP EDIT or PLC EDIT are deleted.
123Edit subset of machine parameters for the machine operatorSee page 30 - 571
75368Offset adjustment for analog axesSee page 20 – 349
79513Info menu (U[BATT], U[ACCU], U[VCC], TEMP, T[CPU1]), See page 17 – 267
95148Call the active machine parameter listSee page 30 – 572
531210Reset non-volatile PLC markers and PLC words in the RAMSee page 11 – 133
688379Integrated oscilloscopeSee page 10 – 99
807667Call the PLC areaSee page 11 – 115
857282Reset the operating times-
LOGBOOKCall and save the internal log of the TNCSee page 8 – 81
NET123Network settings for the single-processor controlSee page 13 – 172
SETUPCall for loading of service packs and NC software for the single-
processor control
SIKDisplay of the number of the system identification key and of the
enabled options
VERSIONCreate the file TNC:\Version.a
System data is saved in this file for diagnostic purposes. The file
can be read out for diagnosis.
In this chapter
See page 15 – 219
See page 28 – 525
-
The machine manufacturer can define own MP and PLC code numbers.
In this event the HEIDENHAIN code numbers do not function any longer, or only function to
a limited extent. --> Contact your machine manufacturer!
July 20103 – 17
3.3Input of Code Numbers
Note
Note
Note
8 If open: Close the program management by pressing the END button.
Pressing the MOD key while the program manager is open calls the interface settings.
8 Select the Programming and Editing operating mode.
8 Call the code number window.
8 Enter the code number and press ENT to confirm.
When certain code numbers are entered, new soft keys are displayed, MP EDIT,
PLC EDIT, OSCI.
With these soft keys you can also change to the corresponding areas without having to enter the code number again.
When you have finished your work, reset all previously entered code numbers:
8 Enter the code number 0 and press ENT to confirm.
8 Press END to exit the code-number page.
All key codes are reset when the control is restarted.
3 – 18HEIDENHAIN Service Manual iTNC 530
Additional
notes
As long as the machine parameter list is in the editor, no further code number can be
entered. First close the MP editor if you want to enter a new code number
After you have entered the code number for the machine parameters the PLC tree can be
seen in the program manager.
Only files with the extension .MP are displayed.
After entering the PLC code number all files in the PLC tree can be seen and loaded in the
editor.
However, to edit machine parameters, the soft key MP EDIT needs to be pressed first.
July 20103 – 19
3 – 20HEIDENHAIN Service Manual iTNC 530
4Error Messages
Note
4.1Introduction
iTNC features a comprehensive integral monitoring system for the prevention of input or
operation errors, as well as for identification and diagnosis of technical defects on the control
and the connected devices. The monitoring system is an integral component of the iTNC
hardware and software and is active as long as the control is switched on. The presence of a
technical fault or an operation error is made known through a plain-language message.
The effect of the monitoring functions is described in the annex -- .> See “Annex: Monitoring
Functions” on page 3 – 661.
Moreover, the machine manufacturer can define specific PLC error messages.
Type of error
message
PLC error messages
Machine-specific error messages
Are defined by the machine manufacturer (e.g., coolant pump defective, protective door
open).
The machine manufacturer defines how the control reacts to a PLC error message (NC Stop,
EMERGENCY STOP, etc.).
The machine manufacturer defines whether the control can still be operated or has to be
rebooted after a PLC error message.
If you have any questions, please contact your machine manufacturer.
NC error messages
Are part of the HEIDENHAIN NC software.
Can be subdivided into error messages that result from operation, programming and machine
applications and those that indicate a technical defect (devices, electronic and mechanical
components, etc.)
HEIDENHAIN defines how the control reacts to an NC error message (NC Stop, EMERGENCY
STOP, etc.)
HEIDENHAIN defines whether the control can still be operated or has to be rebooted after an
NC error message.
If you have any questions, please contact your machine manufacturer and/or HEIDENHAIN.
Is the displayed error message an NC or PLC error message?
DisplayPLC error messageNC error message
ERR window in the column
"Group".
Call -->
See “ERR Key” on page 4 – 26.
Log
Call -->
See “Log” on page 8 – 81.
There are no error numbers assigned to NC error messages that begin with N-1.
Operating-system error messages
Often contain the note CHILD PROCESS ERROR.
The control cannot be operated any more and has to be rebooted.
If you have any questions, please contact your machine manufacturer and/or HEIDENHAIN.
July 20104 – 21
PLCGENERAL
or
OPERATION
or
PROGRAMMING
P- (number and text of
error message)
N- (number and text of
error message)
Display of the
error message
All error messages that can be acknowledged with the CE key are …
Displayed in the screen header (at the top of the screen) usually in red color.
As a plain-language message.
Figure: Error message in the header
The machine manufacturer can display additional information on PLC error messages in the
small PLC window (above the soft-key row).
Figure: Additional information in the small PLC window
Error messages that require a rebooting of the control ...
are displayed in a red or gray window (depending on the NC software version) in the center
of the screen.
are made known through a plain-language message.
Figure: Red error window
4 – 22HEIDENHAIN Service Manual iTNC 530
Figure: Gray error window
July 20104 – 23
Reaction of
control and
machine
Display only
A message (info, warning, error) is only displayed.
The machine does not react. Programs are not stopped.
The error message can be acknowledged anytime.
Feed stop
The feed-rate enable is reset. The "F"symbol for the feed rate is highlighted.
The axes are braked at the nominal-value characteristic.
The contour of the workpiece is usually not damaged.
Once the error message is acknowledged, the machine continues to operate at the set feed
rate.
Program cancellation
The running NC progam is canceled.
The axes are braked at the nominal-value characteristic.
The contour of the workpiece is usually not damaged.
After the error message was acknowledged, the NC program needs to be restarted
(GOTO 0, NC-START).
NC stop
The running NC progam is stopped. The star "*" (STIB) flashes.
The axes are braked at the nominal-value characteristic.
The contour of the workpiece is usually not damaged.
After the error message was acknowledged, the NC program can be restarted at the position
where it was interrupted (NC-START key).
EMERGENCY STOP
Automatic
generation of
service files
An EMERGENCY STOP is triggered at the machine.
Axes and spindles decelerate at the current limit; the machine must be brought to a standstill
as quickly as possible.
The contour of the workpiece is not taken into account and may be damaged.
After the error message was acknowledged, the machine must be switched on completely.
Now, the PLC program can be restarted (GOTO 0, NC START).
RESET
An EMERGENCY STOP is triggered at the machine.
Axes and spindles decelerate at the current limit; the machine must be brought to a standstill
as quickly as possible.
The contour of the workpiece is not taken into account and may be damaged.
The error message cannot be acknowledged. The control must be shut down and restarted.
Now, the PLC program can be restarted (GOTO 0, NC START).
As of NC software version 340 49x-04:
In the event of serious NC software errors or PLC error messages especially defined for this
purpose service files are generated automatically.
See “Creating and Downloading of Service Files” on page 7 – 77.
4 – 24HEIDENHAIN Service Manual iTNC 530
4.2HELP Key
Note
8 Display help texts for error messages
(If you press this key again, the window will close.)
If the service technician presses the HELP key a window is shown that describes the causeof error and possibilities of corrective action in addition to the displayed error message.
This support can also be realized for PLC error messages by the machine manufacturer!
Figure: HELP window
HELP texts cannot be displayed for error messages in red or gray windows. The control
must be rebooted.
Information on these errors can be found in the list of NC error messages, See “List of NC
Error Messages” on page 4 – 29.
July 20104 – 25
4.3ERR Key
Note
8 Display all pending error messages in a list
(If you press this key again, the window will close.)
If there is an AND symbol (little red roof) in the header in addition to the error message, there is
more than one pending error message.
The ERR key (ERROR) is located directly over the HELP key. When this key is pressed all
pending NC and PLC error messages of the control are displayed in an own window.
List of error messages
In the ERR windowIn the log
In order of priorityIn chronological order
Errors with a higher priority are at the top of
the list.
The log is written from top to bottom, i.e.,
older errors are at the top, younger errors at
the bottom.
In addition, the help window can be called with the HELP key.
If your machine still features an old keyboard without an ERR key over the HELP key, press
the respective "space key" over the HELP key. --> If the NC software of the iTNC 530
supports the function of the ERR key, it can also be used to call the ERR list!
4 – 26HEIDENHAIN Service Manual iTNC 530
The columns in the ERR window have the following meanings:
ColumnDescription
NumberError number (–1: no error number defined), issued by HEIDENHAIN or your
machine tool builder
ClassError class. Defines the reaction of the control:
ERROR
Program run is interrupted by the iTNC
FEED HOLD
The feed-rate release is canceled
PGM HOLD
The program run is interrupted (the control-in-operation symbol blinks)
PGM ABORT
The program run is interrupted (INTERNAL STOP)
EMERG. STOP
EMERGENCY STOP is set off
RESET
iTNC executes a system restart
WARNING
Warning message, program run resumes
INFO
Info message, program run resumes
GroupError source.
GENERAL
General error
OPERATING
Error during machining and machine traverse
PROGRAMMING
Error during programming
PLC
PLC error message of the machine manufacturer
Error
message
Displayed error text
The individual error messages can be selected with the cursor; the open help window shows
the appertaining text.
July 20104 – 27
4.4CE Key
Note
8 Clear error message (Clear Error)
Acknowledge error messages displayed by pressing the CE key.
If the error cause is still existing, the corresponding error message is displayed again. -->
Eliminate the error!
Messages regarding very fatal errors, cannot be confirmed with the CE key.
The control must be rebooted.--> Press the END key.
If this does not work --> Switch the power switch of the machine off and wait for several
seconds before you switch it on again.
4 – 28HEIDENHAIN Service Manual iTNC 530
4.5List of NC Error Messages
Complete listYou can find the complete list of all NC error messages (including operator errors) on the
TNCguide DVD in several languages and sorted by error numbers.
This TNCguide information is also available on our website --> www.heidenhain.de/...
This is the official list of NC error messages which contains all possible errors of HEIDENHAIN
controls that operate with the HeROS operating system.
It consists primarily of error messages related to operation and handling as well as technical error
messages.
Filtered listThe list below contains the most important error messages that indicate a technical defect
in numerical and subsequently in alphabetical order.
A reference is made, if there are additional descriptions in this Service Manual.
Error messagePossible cause of errorMeasures for error diagnosis and/or
corrective action
8040 Heat-sink
temp. UV 1xx
8041 Excessive Iz
in UV 1xx
8043 No inverterready signal
8060 Leakage
current in UV 1xx
Additional information and descriptions in
the manual
Heat-sink temperature of UV 1xx power
supply unit is too high.
If the heat-sink temperature continues to
increase, the unit will be switched off.
See “Status of HEIDENHAIN inverters” on
page 3 – 682.
DC-link current of UV 1xx power supply unit
too high
See “Status of HEIDENHAIN inverters” on
page 3 – 682.
Readiness signal of the inverter (supply unit)
is inactive after the feedback control starts.
Master contactor has opened.
Error in PLC program
Inverter defective
See “Status of HEIDENHAIN inverters” on
page 3 – 682.
Insulation problem (e.g. defective motor). Check the motor.
Additional information and descriptions in
the manual
Stop the machine and let it cool down.
Continue working with lower power (reduce
the feed rate).
See Service Manual Inverter Systems and
Motors
Continue working with lower power (reduce
the feed rate).
See Service Manual Inverter Systems and
Motors
Try to restart.
Check the wiring (master contactor).
Check the PLC program.
Exchange the inverter (supply unit).
See “Checking the readiness of the inverter
system” on page 16 – 243.
See Service Manual Inverter Systems and
Motors.
Check the wiring.
See “Status of HEIDENHAIN inverters” on
page 3 – 682.
8061 No inverterready signal
July 20104 – 29
Readiness signal of the inverter (supply unit)
is inactive after the feedback control starts.
Master contactor has opened.
Error in PLC program
Inverter defective
See “Status of HEIDENHAIN inverters” on
page 3 – 682.
See Service Manual Inverter Systems and
Motors.
Try to restart.
Check the wiring (master contactor).
Check the PLC program.
Exchange the inverter (supply unit).
See “Checking the readiness of the inverter
system”
See Service Manual Invert
Motors.
on page 16 – 243.
er Systems and
Error messagePossible cause of errorMeasures for error diagnosis and/or
corrective action
8080 Uz UV 1xx
too high
8092 Pos. contr.
cyc. time error
8130 Motor brake
defective <axis>
8140 Error <axis>
field orientation
Additional information and descriptions in
the manual
DC-link voltage of the power supply unit too
high.
See “Status of HEIDENHAIN inverters” on
page 3 – 682.
MC is outputting erroneous cycle time for
CC position controller.
Hardware error
Motor brake defective. Traverse the axis to a safe position before
Field orientation impossible for mechanical
reasons.
Incorrect relation between electrical field
and mechanical motor motion.
Incorrect motor encoder signal.
Incorrect motor connection.
Mechanical brakes not released.
Additional information and descriptions in
the manual
Check the configuration datum (braking of
the spindle).
Check the braking resistor.
Replace the power supply unit.
See Service Manual Inverter Systems and
Motors.
Check machine parameter 7600.x.
Exchange the drive control board.
power-off.
Check controls for motor brakes.
Exchange the motor.
See “Controlling the motor brakes” on page
3 – 684.
See Service Manual Inverter Systems and
Motors.
Check the machine parameters for number
of signal periods and distance for the
number of signal periods.
Check the machine parameter for the linear
distance of one motor revolution.
For linear motors: Check STR column of the
motor table.
Check the speed encoder connection.
Check the motor connection.
Release brakes during orientation.
8300 Motor brake
defective <axis>
831
0 No current in
brake test <axis>
See “Speed Encoders” on page 18 – 293. See “Sequence for Finding Errors in the
Control Loop” on page 6 – 62.
See “Speed Encoders” on page 18 – 293.
See Service Manual Inverter Systems and
Motors.
Motor brake defective. Traverse the axis to a safe position before
power-off.
Check controls for motor brakes.
Exchange the motor.
See “Controlling the motor brakes” on page
3 – 684.
Manual Inverter Systems and
Motor connected incorrectly
Inverter connected incorrectly
Inverter defective
Motor defective
See Service
Motors.
Check the wiring of motor and inverter.
Check the inverter.
Check the motor.
See “Controlling the motor brakes” on page
3 – 684.
See Service Manual Inverter Systems and
Motors.
4 – 30HEIDENHAIN Service Manual iTNC 530
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