Epson WP-4020 User Manual

0 (0)

User’s Guide

NPD4451-00 EN

WP-4011/4015/4020/4025 User’s Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.

Intel® is a registered trademark of Intel Corporation.

PowerPC® is a registered trademark of International Business Machines Corporation. Microsoft®, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be registered in certain jurisdictions.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

WP-4011/4015/4020/4025 User’s Guide

Guidelines

Where to Find Information

Setup Guide (paper)	Provides you with information on setting up the product and installing the software.

User’s Guide (PDF, this	Provides you with detailed information on the product’s functions, optional products,
manual)	maintenance, troubleshooting, and technical specifications.

Network Guide (HTML)	Provides network administrators with information on both the printer driver and network
	settings.

Available features for your product

Check what is available for your product.

	WP-4011/		WP-4020/
	WP-4015		WP-4025

Print

Ethernet

Wi-Fi		-

Illustrations used in this guide

The illustrations in this guide are from a similar product model. Although they may differ from your actual product, the method of operation is the same.

Warnings, Cautions, and Notes

Warnings, Cautions, and Notes in this manual are indicated as below and have the following meaning.

wWarnings

must be followed carefully to avoid bodily injury.

cCautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of the product.

WP-4011/4015/4020/4025 User’s Guide

Safety Instructions

Important Safety Instructions

Read all of the instructions in this section before using the product. Also, be sure to follow all warnings and instructions marked on the product.

Setting up the product

Observe the following when setting up the product:

Do not block or cover the vents and openings in the product.

Use only the type of power source indicated on the product’s label.

Use only the power cord that comes with the product. Use of another cord may result in fire or electric shock.

The product’s power cord is for use with the product only. Use with other equipment may result in fire or electric shock.

Be sure your AC power cord meets the relevant local safety standard.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Avoid electrical outlets controlled by wall switches or automatic timers.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

Never disassemble, modify, or attempt to repair the power cord, printer unit, scanner unit, or options by yourself, except as specifically explained in the product’s guides.

Unplug the product and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the product.

When connecting the product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

WP-4011/4015/4020/4025 User’s Guide

Safety Instructions

If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

Choosing a place for the product

Observe the following when choosing a place for the product:

Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place the product by the wall, leave more than 10 cm between the back of the product and the wall. The product will not operate properly if it is tilted at an angle.

When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

Allow spaces behind the product for the cables, and space above the product so that you can fully raise the document cover.

Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct sunlight, strong light, or heat sources.

Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity. Do not use with wet hands.

Place the product near a wall outlet where the plug can be easily unplugged.

Using the product

Observe the following when using the product:

Do not insert objects through the slots in the product.

Take care not to spill liquid on the product.

Do not put your hand inside the product or touch the ink cartridges during printing.

Do not touch the white flat cable inside the product.

Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire.

Do not move the print head by hand; otherwise, you may damage the product.

Always turn the product off using the P On button. Do not unplug the product or turn off the power at the outlet until the LCD panel has turned off completely.

Before transporting the product, make sure that the print head is in the home (far right) position and the ink cartridges are in place.

Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing.

Be careful not to trap your fingers when closing the scanner unit.

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Safety Instructions

If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical outlet.

Do not press too hard on the document table when placing the originals.

Using the product with a wireless connection

Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may adversely affect the operation of electrical medical equipment.

Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely affect the operation of cardiac pacemakers.

Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves from this product may adversely affect these devices, and could lead to accidents due to malfunction.

Handling ink cartridges

Observe the following when handling the ink cartridges:

Keep ink cartridges out of the reach of children and do not drink.

If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

Before installing the new ink cartridge in the printer, shake it back and forth horizontally in five centimeter movements about 15 times within five seconds.

Use the ink cartridge before the date printed on its package.

Use up the ink cartridge within six months of installation for best results.

Do not dismantle the ink cartridges or try to refill them. This could damage the print head.

Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and printing.

The IC chip on this ink cartridge retains a variety of cartridge-related information, such as the ink cartridge status, so that the cartridge may be removed and reinserted freely.

If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply port or surrounding area.

WP-4011/4015/4020/4025 User’s Guide

Contents

Guidelines

Where to Find Information. . . . . . . . . . . . . . . . . . . 3

Available features for your product. . . . . . . . . . . 3 Illustrations used in this guide. . . . . . . . . . . . . . . 3

Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . 3

Safety Instructions

Important Safety Instructions. . . . . . . . . . . . . . . . . 4

Setting up the product. . . . . . . . . . . . . . . . . . . . . 4 Choosing a place for the product. . . . . . . . . . . . . 5 Using the product. . . . . . . . . . . . . . . . . . . . . . . . 5 Using the product with a wireless connection. . . . 6 Handling ink cartridges. . . . . . . . . . . . . . . . . . . . 6

Getting to Know Your Product

Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Guide to the Control Panel. . . . . . . . . . . . . . . . . . 13

Buttons and Lights. . . . . . . . . . . . . . . . . . . . . . 13

Paper Handling

Introduction to Using, Loading, and Storing

Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Selecting which tray to use and its loading capacities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Storing paper. . . . . . . . . . . . . . . . . . . . . . . . . . 17

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Into the paper cassette. . . . . . . . . . . . . . . . . . . . 17 Into the rear MP tray. . . . . . . . . . . . . . . . . . . . . 20

Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . 22

Printing

Using Your Software. . . . . . . . . . . . . . . . . . . . . . . 25

Printer driver and status monitor. . . . . . . . . . . . 25

Basic Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Selecting the correct paper type . . . . . . . . . . . . . 27 Loading paper or envelopes. . . . . . . . . . . . . . . . 27 Basic printer settings for Windows. . . . . . . . . . . 28

Basic printer settings for Mac OS X 10.5 or 10.6

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Basic printer settings for Mac OS X 10.4. . . . . . . 31

Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . 33

Using the printer button. . . . . . . . . . . . . . . . . . 33 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 33 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 34

Printing with Special Layout Options. . . . . . . . . . . 34

2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . 34 Fit to Page Printing. . . . . . . . . . . . . . . . . . . . . . 42 Pages Per Sheet Printing. . . . . . . . . . . . . . . . . . 45 Poster Printing (for Windows only). . . . . . . . . . 48 Watermark Printing (for Windows only). . . . . . 52

Sharing Your Printer. . . . . . . . . . . . . . . . . . . . . . . 54

Installing Option

250-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . 55

Installing the paper cassette unit. . . . . . . . . . . . 55 Uninstalling the cassette unit. . . . . . . . . . . . . . . 56

Replacing Consumables

Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Checking the ink cartridge status. . . . . . . . . . . . 57 Precautions on ink cartridge replacement. . . . . . 59 Replacing an ink cartridge. . . . . . . . . . . . . . . . . 60

Maintenance Box. . . . . . . . . . . . . . . . . . . . . . . . . 62

Checking the maintenance box status. . . . . . . . . 62 Handling precautions. . . . . . . . . . . . . . . . . . . . 62 Replacing a maintenance box. . . . . . . . . . . . . . . 63

MaintainingYourPrinterandSoftware

Checking the Print Head Nozzles. . . . . . . . . . . . . . 65

Using the Nozzle Check utility for Windows

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using the Nozzle Check utility for Mac OS X

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using the printer buttons. . . . . . . . . . . . . . . . . 66

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . 66

Using the Head Cleaning utility for Windows

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using the Head Cleaning utility for Mac OS X

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using the printer buttons. . . . . . . . . . . . . . . . . 68

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 69

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Contents

Using the Print Head Alignment utility for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Using the Print Head Alignment utility for

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Making Printer Settings. . . . . . . . . . . . . . . . . . . . . 70

Power Off Timer Setting. . . . . . . . . . . . . . . . . . 70

Paper Size Loaded Setting. . . . . . . . . . . . . . . . . 71

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 71

Cleaning the exterior of the printer. . . . . . . . . . 71 Cleaning the interior of the printer. . . . . . . . . . . 72

Transporting the Printer. . . . . . . . . . . . . . . . . . . . 72

Checking and Installing Your Software. . . . . . . . . 73

Checking the software installed on your

computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Installing the software. . . . . . . . . . . . . . . . . . . . 74

Uninstalling Your Software. . . . . . . . . . . . . . . . . . 74

For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 74

For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 75

Troubleshooting

Diagnosing the Problem. . . . . . . . . . . . . . . . . . . . 77

Status lights. . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Status monitor. . . . . . . . . . . . . . . . . . . . . . . . . 80 Running a printer operation check. . . . . . . . . . . 80

Checking Printer Status. . . . . . . . . . . . . . . . . . . . . 81

For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 81

For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 83

The Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Removing jammed paper from the rear unit. . . . 85 Removing jammed paper from the front cover

and the output tray. . . . . . . . . . . . . . . . . . . . . . 86 Removing jammed paper from the paper cassette(s). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Preventing paper jams. . . . . . . . . . . . . . . . . . . . 88 Reprinting after a paper jam (for Windows

only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Print Quality Problems. . . . . . . . . . . . . . . . . . . . . 89

Horizontal banding. . . . . . . . . . . . . . . . . . . . . . 89 Vertical banding or misalignment. . . . . . . . . . . 90 Incorrect or missing colors. . . . . . . . . . . . . . . . 90 Blurry or smeared print. . . . . . . . . . . . . . . . . . . 91

Miscellaneous Printout Problems. . . . . . . . . . . . . . 91

Incorrect or garbled characters. . . . . . . . . . . . . 91 Incorrect margins. . . . . . . . . . . . . . . . . . . . . . . 92 Printout has a slight slant. . . . . . . . . . . . . . . . . 92 Inverted image. . . . . . . . . . . . . . . . . . . . . . . . . 92 Blank pages print. . . . . . . . . . . . . . . . . . . . . . . 92 Printed side is smeared or scuffed. . . . . . . . . . . 93

Printing is too slow. . . . . . . . . . . . . . . . . . . . . . 93

Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 94

Paper does not feed. . . . . . . . . . . . . . . . . . . . . . 94 Multiple pages feed. . . . . . . . . . . . . . . . . . . . . . 94 Paper is improperly loaded. . . . . . . . . . . . . . . . 95 Paper is not ejected fully or is wrinkled. . . . . . . . 95

The Printer Does Not Print. . . . . . . . . . . . . . . . . . 95

All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 95 Lights came on and then went out. . . . . . . . . . . 95 Only the power light is on. . . . . . . . . . . . . . . . . 95 The ink light is flashing or is on after you

replace the cartridge. . . . . . . . . . . . . . . . . . . . . 96

Increasing the Print Speed (For Windows Only)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Printing plain papers quietly. . . . . . . . . . . . . . . 98

Product Information

Ink and Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . 100 Maintenance box. . . . . . . . . . . . . . . . . . . . . . . 101 Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

250-Sheet Paper Cassette Unit/PXBACU1. . . . 102

System Requirements. . . . . . . . . . . . . . . . . . . . . 102

Windows requirements. . . . . . . . . . . . . . . . . . 102 Macintosh requirements. . . . . . . . . . . . . . . . . 102

Technical Specifications. . . . . . . . . . . . . . . . . . . . 103

Printer specifications. . . . . . . . . . . . . . . . . . . . 103 Network Interface Specification. . . . . . . . . . . . 106 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Environmental. . . . . . . . . . . . . . . . . . . . . . . . 107 Standards and approvals. . . . . . . . . . . . . . . . . 107 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Where To Get Help

Technical Support Web Site. . . . . . . . . . . . . . . . . 110

Contacting Epson Support. . . . . . . . . . . . . . . . . . 110

Before Contacting Epson. . . . . . . . . . . . . . . . . 110 Help for Users in Europe. . . . . . . . . . . . . . . . . 111 Help for Users in Taiwan. . . . . . . . . . . . . . . . . 111 Help for Users in Australia. . . . . . . . . . . . . . . 112 Help for Users in Singapore. . . . . . . . . . . . . . . 112 Help for Users in Thailand. . . . . . . . . . . . . . . . 113 Help for Users in Vietnam. . . . . . . . . . . . . . . . 113 Help for Users in Indonesia. . . . . . . . . . . . . . . 113 Help for Users in Hong Kong. . . . . . . . . . . . . . 115

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Contents

Help for Users in Malaysia. . . . . . . . . . . . . . . . 115 Help for Users in India. . . . . . . . . . . . . . . . . . 116 Help for Users in the Philippines. . . . . . . . . . . 117

Index

WP-4011/4015/4020/4025 User’s Guide

Getting to Know Your Product

Product Parts

Note:

The illustrations in this section are from a similar product model. Although they may differ from your actual product, the method of operation is the same.

a.Paper cassette 1

b.Paper cassette 2 (optional)

WP-4011/4015/4020/4025 User’s Guide

Getting to Know Your Product

a.Edge guides

b.Stopper

c.Output tray extension

d.Output tray

e.Edge guides

f.Rear MP tray

g.Feeder guard

a.Ink cartridge slots

b.Front cover

c.Print head

WP-4011/4015/4020/4025 User’s Guide

Getting to Know Your Product

a.External USB port

b.LAN port

c.Maintenance box

d.Rear unit

e.AC inlet

WP-4011/4015/4020/4025 User’s Guide

Getting to Know Your Product

Guide to the Control Panel

Control panel design varies depending on location.

Buttons and Lights

a b c d e f g

Buttons

	Buttons	Function

a	P	Turns the printer on or off.

b		See the Network Guide for more details.

c	Wi-Fi	See the Network Guide for details. This button is only available for Wi-Fi capable
		models.

d	b	Loads or ejects paper.
		Resumes printing after a paper out error or a multiple page feed error.
		If the product is turned on while pressing and holding this button, the product
		prints the printer status sheet.

e		Starts head cleaning (black only).

f		Starts head cleaning (all colors except black).
		If the product is turned on while pressing and holding this button, the product
		prints the nozzle check pattern.

g		Cancels printing during a print job.

Lights

Lights	Function

P	On when the product is on.
	Flashes when the product is receiving data, printing, replacing an ink cartridge,
	charging ink, or cleaning the print head.

	See the Network Guide for more details. Wi-Fi is only available for Wi-Fi capable
	models.

	& “Status lights” on page 77

b	& “Status lights” on page 77

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Getting to Know Your Product

Lights	Function

	& “Status lights” on page 77

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Paper Handling

Introduction to Using, Loading, and Storing Media

You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink.

Epson provides special papers that are formulated for the ink used in Epson ink jet printers, and recommends these papers to ensure high-quality results.

For more details on Epson special media, see “Ink and Paper” on page 100.

When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the following points in mind.

Note:

Load the paper into the paper cassette printable side down. The printable side is usually whiter or glossier. See the instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the correct loading direction.

If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause ink to smear on your prints.

Selecting which tray to use and its loading capacities

Refer to the following table to select the paper cassette tray and its loading capacities according to the type and size of the media you are using.

WP-4011/4015/4020/4025 User’s Guide

Paper Handling

Media Type	Size	Loading	Loading	Loading
		capacity	capacity	capacity
		(sheets) for	(sheets) for	(sheets) for rear
		paper cassette	paper cassette	MP tray
		1	2

Plain paper *1	Letter	250	250	80 *5
	A4
	B5

	Legal	250	250	1 *6
	A5	250	-	80 *5
	A6	-	-	80 *5
	User-defined size	-	-	1 *6
Thick paper *2	Letter	-	-	10 *7
	A4

Envelope	Envelope #10 *3	-	-	10
	Envelope DL *3
	Envelope C6 *3
	Envelope C4 *4	-	-	1
Epson Bright White Ink Jet Paper	A4	200	200	50 *8
Epson Matte Paper - Heavyweight	A4	-	-	20

Epson Photo Quality Ink Jet Paper	A4	-	-	80

Epson Premium Glossy Photo	A4	-	-	20
Paper	10 × 15 cm (4 × 6 in.)
	10 × 15 cm (4 × 6 in.)
	13 × 18 cm (5 × 7 in.)
	16:9 wide size (102 ∞ 181 mm)

Epson Premium Semigloss Photo	A4	-	-	20
Paper	10 × 15 cm (4 × 6 in.)
	10 × 15 cm (4 × 6 in.)

Epson Photo Paper	A4	-	-	1

	10 × 15 cm (4 × 6 in.)	-	-	20
	13 × 18 cm (5 × 7 in.)

Epson Ultra Glossy Photo Paper	A4	-	-	20
	10 × 15 cm (4 × 6 in.)
	13 × 18 cm (5 × 7 in.)

WP-4011/4015/4020/4025 User’s Guide

Paper Handling

Media Type	Size	Loading	Loading	Loading
		capacity	capacity	capacity
		(sheets) for	(sheets) for	(sheets) for rear
		paper cassette	paper cassette	MP tray
		1	2

Epson Glossy Photo Paper	A4	-	-	20
	13 × 18 cm (5 × 7 in.)
	10 × 15 cm (4 × 6 in.)

*1 Paper with a weight of 64 g/m² (17 lb) to 90 g/m² (24 lb). *2 Paper with a weight of 91 g/m² (24 lb) to 256 g/m² (68 lb). *3 Paper with a weight of 75 g/m² (20 lb) to 90 g/m² (24 lb). *4 Paper with a weight of 80 g/m² (21 lb) to 100 g/m² (26 lb).

*5 The loading capacity for manual 2-sided printing is 30 sheets. *6 The loading capacity for manual 2-sided printing is 1 sheet. *7 The loading capacity for manual 2-sided printing is 5 sheets. *8 The loading capacity for manual 2-sided printing is 20 sheets.

Note:

The availability of paper varies by location.

Storing paper

Return unused paper to the original package as soon as you finish printing. When handling special media, Epson recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high temperature, humidity, and direct sunlight.

Loading Paper

Into the paper cassette

Follow these steps to load paper:

Note:

The illustrations in this section are from a similar product model. Although they may differ from your actual product, the method of operation is the same.

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Paper Handling

A Pull out the paper cassette.

Note:

If the output tray has been ejected, close it before pulling out the paper cassette.

B Slide the edge guides to the sides of the paper cassette.

Note:

When using Legal-size paper, extend the paper cassette as shown in the illustration.

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Paper Handling

C Slide the edge guide to adjust to the paper size you will use.

D Load paper toward the edge guide with printable side face down, and check that the paper is not sticking out from the end of the cassette.

Note:

Fan and align the edges of the paper before loading.

For plain paper, do not load paper above the line just under the d arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

& “Selecting which tray to use and its loading capacities” on page 15

Do not use paper with binder holes.

E Slide the edge guides to the edges of the paper.

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Paper Handling

F Keep the cassette flat and insert it back into the product carefully and slowly.

G Slide out the output tray and raise the stopper.

Note:

After loading paper, set the paper size for each paper source. Paper is fed from the appropriate paper source depending on the setting. Use the panel utility to set the paper size.

& “Paper Size Loaded Setting” on page 71

When using Legal-size paper, lower the stopper (*).

Leave enough space in front of the product for the paper to be fully ejected.

Do not remove or insert the paper cassette while the product is operating.

Into the rear MP tray

Follow these steps to load paper:

Note:

The illustrations in this section are from a similar product model. Although they may differ from your actual product, the method of operation is the same.

WP-4011/4015/4020/4025 User’s Guide

Paper Handling

A Slide out the output tray, and raise the stopper.

Note:

When using Legal-size paper, lower the stopper (*).

B Pull up the rear MP tray.

C While holding the feeder guard forward, pinch and slide the edge guide.

D Fan a stack of paper, then tap it on a flat surface to even the edges.

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E Load paper with the printable side up, at the center of the rear MP tray. The printable side is often whiter or brighter than the other side.

F Slide the edge guide to the edge of the paper, but not too tightly.

Note:

After loading paper, set the paper size for each paper source. Paper is fed from the appropriate paper source depending on the setting. Use the panel utility to set the paper size.

&“Paper Size Loaded Setting” on page 71

&“Selecting which tray to use and its loading capacities” on page 15

Up to 1 sheet of Legal-size paper can be loaded at a time.

Loading Envelopes

Follow these steps to load envelopes:

Note:

The illustrations in this section are from a similar product model. Although they may differ from your actual product, the method of operation is the same.

WP-4011/4015/4020/4025 User’s Guide

Paper Handling

A Slide out the output tray, and raise the stopper.

B Pull up the rear MP tray.

C While holding the feeder guard forward, pinch and slide the edge guide.

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D Load envelopes short edge first with the flap facing down and at the center of the rear MP tray.

Note:

The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds 10 mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time.

& “Selecting which tray to use and its loading capacities” on page 15

Do not use envelopes that are curled or folded.

Flatten the envelope and the flaps before loading.

Flatten the leading edge of the envelope before loading.

Avoid using envelopes that are too thin, as they may curl during printing.

Align the edges of the envelopes before loading.

E Slide the edge guide to the edge of the envelopes, but not too tightly.

For printing instructions, see the following instructions. & “Basic Printing” on page 27

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Printing

Using Your Software

Printer driver and status monitor

The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the printer and keep it in top operating condition.

Note for Windows users:

Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Driver Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions. If the button does not appear in the Maintenance window, point at All Programs or Programs in the Windows Start menu, and check in the Epson folder.

If you want to change the language of the driver, select the language you want to use from the Language setting in your printer driver’s Maintenance window. Depending on the location, this function may not be available.

Accessing the printer driver for Windows

You can access the printer driver from most Windows applications, the Windows Start menu, or the taskbar. To make settings that apply only to the application you are using, access the printer driver from that application.

To make settings that apply to all of your Windows applications, access the printer driver from the Start menu or the taskbar.

Refer to the following sections to access the printer driver.

Note:

Screen shots of the printer driver windows in this User’s Guide are from Windows 7.

From Windows applications

A B

Click Print or Print Setup on the File menu.

In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your application, you may need to click one or a combination of these buttons.)

From the Start menu

Windows 7:

Click the start button, select Devices and Printers. Then right-click the printer and select Printing preferences.

Windows Vista and Server 2008:

Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Then select the printer and then click Select printing preferences or Printing Preferences.

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Printing

Windows XP and Server 2003:

Click Start, Control Panel, then Printers and Faxes. Then right-click the printer and select Printing Preferences.

From the shortcut icon on the taskbar

Right-click the printer icon on the taskbar, then select Printer Settings.

To add a shortcut icon to the Windows taskbar, first access the printer driver from the Start menu as described above. Next, click the Maintenance tab, and then the Monitoring Preferences button. In the Monitoring Preferences window, select the Shortcut Icon check box.

Getting information through online help

In the printer driver window, try one of the following procedures.

Right-click the item, then click Help.

Click the button at the top right of the window, then click the item (for Windows XP only).

Accessing the printer driver for Mac OS X

The table below describes how to access the printer driver dialog.

Dialog Box	How to Access It

Page Setup	Click Page Setup on the File menu of your application.
	Note for Mac OS X 10.5 or later:
	Depending on your application, the Page Setup menu may not appear in the File menu.

Print	Click Print on the File menu of your application.

Epson Printer	For Mac OS X 10.6, click System Preferences on the Apple menu and then click Print & Fax.
Utility 4	Select your printer from the Printers list box, click Options & Supplies, Utility, and then click
	Open Printer Utility.
	For Mac OS X 10.5, click System Preferences on the Apple menu and then click Print & Fax.
	Select your printer from the Printers list box, click Open Print Queue and then click Utility
	button.
	For Mac OS X 10.4, double-click Macintosh HD, the Applications folder, and then the Printer
	Setup Utility icon in the Utilities folder. Select your printer from the Printer List and then click
	the Utility button.

Getting information through online help

Click the Help button in the Print dialog.

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Printing

Basic Printing

Selecting the correct paper type

The printer automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your printer what kind of paper you are using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper.

For this paper	Select this paper type setting

Plain paper*	plain papers
Epson Bright White Ink Jet Paper

Thick paper*	Thick-Paper

Epson Ultra Glossy Photo Paper*	Epson Ultra Glossy

Epson Premium Glossy Photo Paper*	Epson Premium Glossy

Epson Premium Semigloss Photo Paper*	Epson Premium Semigloss

Epson Glossy Photo Paper*	Epson Glossy

Epson Photo Paper*	Epson Photo

Epson Matte Paper – Heavyweight*	Epson Matte
Epson Photo Quality Ink Jet Paper*

Envelopes	Envelope

* These paper types are compatible with Exif Print and PRINT Image Matching. For more information, refer to the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.

Note:

The availability of special media varies by location. For the latest information on media available in your area, contact Epson support.

& “Technical Support Web Site” on page 110

Loading paper or envelopes

Refer to the section below for details on loading paper.

&“Loading Paper” on page 17

&“Loading Envelopes” on page 22

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Printing

Note:

After loading paper, set paper size for each paper source. Paper will be fed from appropriate paper source based on setting. & “Paper Size Loaded Setting” on page 71

When using special Epson paper, refer to the section below.

&“Introduction to Using, Loading, and Storing Media” on page 15 Refer to the section below for the printable area.

&“Printable area” on page 105

Basic printer settings for Windows

A B

Open the file you want to print.

Access the printer settings.

& “Accessing the printer driver for Windows” on page 25

C D

Click the Main tab.

Select the appropriate Paper Source setting.

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Printing

E F

Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online help.

Select Portrait (tall) or Landscape (wide) to change the orientation of your print.

Note:

Select Landscape when printing on envelopes.

G Select the appropriate Paper Type setting.

& “Selecting the correct paper type ” on page 27

Note:

Print quality is automatically adjusted for the selected Paper Type.

H Click OK to close the printer settings window.

Note:

To make changes to advanced settings, refer to the relevant section.

I Print your file.

Basic printer settings for Mac OS X 10.5 or 10.6

A B

Open the file you want to print.

Access the Print dialog.

& “Accessing the printer driver for Mac OS X” on page 26

C Click the d button to extend this dialog.

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Printing

D Select the printer you are using as the Printer setting, and then make suitable settings.

Note:

Select Landscape when printing on envelopes.

Depending on your application, you may not be able to select some of the items in this dialog. If so, click Page Setup on the File menu of your application, and then make suitable settings.

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