Epson WF-C879RDTWF Service Manual

User's Guide

Printing

Copying

Scanning

Faxing (Fax-Capable Printers Only)

Maintaining the Printer

Solving Problems

NPD6339-01 EN

Contents

Guide to This Manual

Introduction to the Manuals. . . . . . . . . . . . . . . . . . .8 Searching for Information. . . . . . . . . . . . . . . . . . . . 8 Printing Only the Pages You Need. . . . . . . . . . . . . . 9 About T his Manual. . . . . . . . . . . . . . . . . . . . . . . . . 9 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . 9 Notes on Screenshots and Illustrations. . . . . . . . 10 Operating System References. . . . . . . . . . . . . . . 10 Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 15

Safety Instructions for Ink. . . . . . . . . . . . . . . . . 16

Printer Advisories and Warnings. . . . . . . . . . . . . . 16

Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Advisories and Warnings for Using the Printer. . 17 Advisories and Warnings for Using the Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Advisories and Warnings for Using the

Printer with a Wireless Connection. . . . . . . . . . .17 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 18

Protecting Your Personal Information. . . . . . . . . . . 18

Part Names and Functions

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Guide to the Control Panel

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Home Screen Conf iguration. . . . . . . . . . . . . . . . . . 28 Guide to the Network Icon. . . . . . . . . . . . . . . . . 29 Menu Screen Conf iguration. . . . . . . . . . . . . . . . . . 30 Job/Status Screen Configuration. . . . . . . . . . . . . . . 31 Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . 32 Viewing Animations. . . . . . . . . . . . . . . . . . . . . . . 32

Loading Paper

Paper Handling Precautions. . . . . . . . . . . . . . . . . . 35

Paper Size and Type Settings. . . . . . . . . . . . . . . . . .36

List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 36

List of Detected Paper Sizes. . . . . . . . . . . . . . . . 37

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . 38

Loading Pre-punched Paper. . . . . . . . . . . . . . . . 38

Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 39

Placing Originals

Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 41

Detecting the Original Size Automatically. . . . . . . . 43

Originals that are not Supported by the ADF. . . . . . 43

Inserting and Removing a Memory

Device

Inserting an External USB Device. . . . . . . . . . . . . . 45

Removing an External USB Device. . . . . . . . . . . . . 45

Sharing Data on a Memory Device. . . . . . . . . . . . . 46

Printing

Printing Documents. . . . . . . . . . . . . . . . . . . . . . . .48

Printing from a Computer - Windows. . . . . . . . . 48 Printing a Document Using the PostScript

Printer Driver (Windows). . . . . . . . . . . . . . . . . 71 Printing from a Computer - Mac OS. . . . . . . . . . 75 Printing Using a PostScript Printer Driver -

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Printing PDF Files from a Memory Device. . . . . 88 Printing Documents from Smart Devices (iOS). . 89 Printing Documents from Smart Devices (Android). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . 91

Printing on Envelopes from a Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Printing on Envelopes from a Computer

(Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Printing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Printing JPEG Files from a Memory Device. . . . .92 Printing TIFF Files from a Memory Device. . . . . 93

Printing Web Pages. . . . . . . . . . . . . . . . . . . . . . . . 94

Printing Web Pages from a Computer. . . . . . . . . 94 Printing Web Pages from Smart Devices. . . . . . . 94

Printing Using a Cloud Service. . . . . . . . . . . . . . . . 95

Registering to Epson Connect Service from

the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . 95

2

Copying

Available Copying Methods. . . . . . . . . . . . . . . . . . 98

Copying Originals. . . . . . . . . . . . . . . . . . . . . . . 98 Copying on 2-Sides. . . . . . . . . . . . . . . . . . . . . . 98 Copying by Enlarging or Reducing. . . . . . . . . . . 99 Copying Multiple Originals onto One Sheet. . . .100 Copying in Page Order. . . . . . . . . . . . . . . . . . . 101 Copying Originals Using Good Quality. . . . . . . 101 Copying ID card. . . . . . . . . . . . . . . . . . . . . . . 102 Copying Books. . . . . . . . . . . . . . . . . . . . . . . . .102 Copying Bar Codes Clearly. . . . . . . . . . . . . . . .103

Basic Menu Options for Copying. . . . . . . . . . . . . 103

Color Mode:. . . . . . . . . . . . . . . . . . . . . . . . . . 103 Density:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Paper Setting:. . . . . . . . . . . . . . . . . . . . . . . . . .104 Reduce/Enlarge:. . . . . . . . . . . . . . . . . . . . . . . . 104 Original Type:. . . . . . . . . . . . . . . . . . . . . . . . . 105 2-Sided:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Advanced Menu Options for Copying. . . . . . . . . . 105

Multi-Page:. . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Original Size:. . . . . . . . . . . . . . . . . . . . . . . . . . 105 Finishing:. . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Mixed Size Originals:. . . . . . . . . . . . . . . . . . . . 106 Orientation (Original):. . . . . . . . . . . . . . . . . . . 106 Book->2 Pages:. . . . . . . . . . . . . . . . . . . . . . . . 106 Continuous Scanning:. . . . . . . . . . . . . . . . . . . 106 Image Quality:. . . . . . . . . . . . . . . . . . . . . . . . . 106 Binding Margin:. . . . . . . . . . . . . . . . . . . . . . . .107 Reduce to Fit Paper:. . . . . . . . . . . . . . . . . . . . . 107 Remove Shadow:. . . . . . . . . . . . . . . . . . . . . . . 107 Remove Punch Holes:. . . . . . . . . . . . . . . . . . . .107 ID Card Copy:. . . . . . . . . . . . . . . . . . . . . . . . . 107

Scanning

Available Scanning Methods. . . . . . . . . . . . . . . . . 109

Scanning Originals to a Network Folder. . . . . . . . 109

Destination Menu Options for Scanning to a Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Scan Menu Options for Scanning to a Folder. . . 111

Scanning Originals to an Email. . . . . . . . . . . . . . . 113

Recipient Menu Options for Scanning to an

Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Scan Menu Options for Scanning to an Email. . 114

Scanning Originals to a Computer. . . . . . . . . . . . 116

Scanning Originals to a Memory Device. . . . . . . . 117

Basic Menu Options for Scanning to a

Memory Device. . . . . . . . . . . . . . . . . . . . . . . . 117 Advanced Menu Options for Scanning to a Memory Device. . . . . . . . . . . . . . . . . . . . . . . . 118

Scanning Originals to the Cloud. . . . . . . . . . . . . . 119 Basic Menu Options for Scanning to the Cloud. 120 Advanced Menu Options for Scanning to the Cloud. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Scanning Using WSD. . . . . . . . . . . . . . . . . . . . . . 121 Setting Up a WSD Port. . . . . . . . . . . . . . . . . . . 121 Scanning Originals to a Smart Device. . . . . . . . . . 123

Faxing (Fax-Capable Printers Only)

Before Using Fax Features. . . . . . . . . . . . . . . . . . .126 Overview of this Printer's Fax Features. . . . . . . . . 126 Feature: Sending Faxes. . . . . . . . . . . . . . . . . . . 126 Feature: Receiving Faxes. . . . . . . . . . . . . . . . . . 127

Feature: PC-FAX Send/Receive

(Windows/Mac OS). . . . . . . . . . . . . . . . . . . . .129 Features: Various Fax Reports. . . . . . . . . . . . . . 129 Feature: Status or Logs for Fax Jobs. . . . . . . . . . 130 Feature: Fax Box. . . . . . . . . . . . . . . . . . . . . . . .130 Feature: Security when Sending and

Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . 131

Features: Other Useful Features. . . . . . . . . . . 131 Sending Faxes Using the Printer. . . . . . . . . . . . . . 131 Selecting Recipients. . . . . . . . . . . . . . . . . . . . . 132 Various Ways of Sending Faxes. . . . . . . . . . . . . 133 Receiving Faxes on the Printer. . . . . . . . . . . . . . . 139 Receiving Incoming Faxes. . . . . . . . . . . . . . . . .140 Receiving Faxes by Making a Phone Call. . . . . . 141 Saving and Forwarding Received Faxes. . . . . . . 143

Viewing Received Faxes Saved in the Printer

on the LCD Screen. . . . . . . . . . . . . . . . . . . . . . 144 Menu Options for Faxing. . . . . . . . . . . . . . . . . . . 145 Recipient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Fax Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 145 More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Menu Options for Fax Box. . . . . . . . . . . . . . . . . . 149 Inbox/Conf idential. . . . . . . . . . . . . . . . . . . . . .149 Stored Documents:. . . . . . . . . . . . . . . . . . . . . .151 Polling Send/Board. . . . . . . . . . . . . . . . . . . . . 152 Checking the Status or Logs for Fax Jobs. . . . . . . . 156

Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not

Saved/Not Forwarded). . . . . . . . . . . . . . . . . . . 156 Checking Fax Jobs in Progress. . . . . . . . . . . . . .157 Checking the Fax Job History. . . . . . . . . . . . . . 157 Reprinting Received Documents. . . . . . . . . . . . 158 Sending a Fax from a Computer. . . . . . . . . . . . . . 158

Sending Documents Created Using an

Application (Windows). . . . . . . . . . . . . . . . . . 158

3

Sending Documents Created Using an

Application (Mac OS). . . . . . . . . . . . . . . . . . . .161

Receiving Faxes on a Computer. . . . . . . . . . . . . . .162

Saving Incoming Faxes on a Computer. . . . . . . 163 Canceling the Feature that Saves Incoming

Faxes to the Computer. . . . . . . . . . . . . . . . . . . 163 Checking for New Faxes (Windows). . . . . . . . . 164 Checking for New Faxes (Mac OS). . . . . . . . . . 165

Maintaining the Printer

Checking the Consumables Status. . . . . . . . . . . .167

Improving Paper Feeding Problems for Paper Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Improving Print, Copy, Scan, and Fax Quality. . . . 168

Adjusting the Print Quality. . . . . . . . . . . . . . . . 168 Checking and Cleaning the Print Head. . . . . . . 169 Running Power Cleaning. . . . . . . . . . . . . . . . . 170 Preventing nozzle clogging. . . . . . . . . . . . . . . . 171 Aligning Ruled Lines. . . . . . . . . . . . . . . . . . . . 171 Cleaning the Paper Path for Ink Smears. . . . . . .172 Cleaning the Scanner Glass. . . . . . . . . . . . . . . .172 Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . 174 Adjusting Print Quality per Paper. . . . . . . . . . . 178

Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Saving Power (Control Panel). . . . . . . . . . . . . . 179

Installing or Uninstalling Applications Separately. 179

Installing the Applications Separately. . . . . . . . 179

Installing a PostScript Printer Driver. . . . . . . . . 182

Adding the Printer (for Mac OS Only). . . . . . . .183

Uninstalling Applications. . . . . . . . . . . . . . . . . 183

Updating Applications and Firmware. . . . . . . . 185

Moving and Transporting the Printer. . . . . . . . . . 187

Moving the Printer. . . . . . . . . . . . . . . . . . . . . . 187

Transporting the Printer. . . . . . . . . . . . . . . . . . 188

Replacing Maintenance Rollers in Paper Cassette 1 189

Replacing Maintenance Rollers in Paper

Cassette 2 to 4. . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Solving Problems

T he Printer Does Not Work as Expected. . . . . . . . 200

The Printer Does Not Turn On or Off. . . . . . . . 200 Power Turns Off Automatically. . . . . . . . . . . . . 200 Paper Does Not Feed or Eject Correctly. . . . . . .201 Cannot Print. . . . . . . . . . . . . . . . . . . . . . . . . . 206 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . 224 Cannot Send or Receive Faxes. . . . . . . . . . . . . .237 Error Code is Displayed on the Status Menu. . . 253 Cannot Operate the Printer as Expected. . . . . . 259

A Message is Displayed on the LCD Screen. . . . . . 264

Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . 266

Preventing Paper Jams. . . . . . . . . . . . . . . . . . . 266

It is Time to Replace Ink Supply Units. . . . . . . . . . 267

Ink Supply Unit Handling Precautions. . . . . . . .267

Replacing Ink Supply Units. . . . . . . . . . . . . . . . 268

It is Time to Replace the Maintenance Box. . . . . . .268

Maintenance Box Handling Precautions. . . . . . 268

Replacing a Maintenance Box. . . . . . . . . . . . . . 269

Printing, Copying, Scanning, and Faxing

Quality is Poor. . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .269 Copy Quality is Poor. . . . . . . . . . . . . . . . . . . . 277 Scanned Image Problems. . . . . . . . . . . . . . . . . 283 T he Quality of the Sent Fax is Poor. . . . . . . . . . 285 Received Fax Quality is Poor. . . . . . . . . . . . . . .287

Cannot Solve Problem After Trying All Solutions. .288

Cannot Solve Printing or Copying Problems. . . 288

Adding or Replacing the Computer or Devices

Connecting to a Printer that has been

Connected to the Network. . . . . . . . . . . . . . . . . . 290

Using a Network Printer from a Second

Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Using a Network Printer from a Smart Device. . 291

Re-setting the Network Connection. . . . . . . . . . . 291

When Replacing the Wireless Router. . . . . . . . .291 When Changing the Computer. . . . . . . . . . . . . 292 Changing the Connection Method to the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Making Wi-Fi Settings from the Control Panel. .295

Connecting a Smart Device and Printer Directly

(Wi-Fi Direct). . . . . . . . . . . . . . . . . . . . . . . . . . . 297

About Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . 297 Connecting to an iPhone, iPad or iPod touch

using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . 298 Connecting to Android Devices using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Connecting to Devices other than iOS and Android using Wi-Fi Direct. . . . . . . . . . . . . . . 303 Disconnecting Wi-Fi Direct (Simple AP) Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Changing the Wi-Fi Direct (Simple AP)

Settings Such as the SSID. . . . . . . . . . . . . . . . . 307

Checking the Network Connection Status. . . . . . . 308

Checking the Network Connection Status

from the Control Panel. . . . . . . . . . . . . . . . . . . 308 Printing a Network Connection Report. . . . . . . 309

4

Printing a Network Status Sheet. . . . . . . . . . . . 315 Checking the Network of the Computer

(Windows only). . . . . . . . . . . . . . . . . . . . . . . . 315

Using Optional Items

List of Optional Items. . . . . . . . . . . . . . . . . . . . . . 318

Wiring Codes with Clamps. . . . . . . . . . . . . . . .320

Printer Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Installing the Printer Stand. . . . . . . . . . . . . . . . 320 Moving the Printer While the Printer Stand is Attached. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Printer Stand Specifications. . . . . . . . . . . . . . . 327

Optional Cassette Unit. . . . . . . . . . . . . . . . . . . . . 327

Installing the Paper Cassette Units. . . . . . . . . . 327 Setting the Paper Cassette Unit in the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Moving the Printer While the Paper Cassette

Units are Attached. . . . . . . . . . . . . . . . . . . . . . 333 Problems with the Paper Cassette Unit. . . . . . . 333 Paper Cassette Unit Specif ications. . . . . . . . . . . 334

Manual Stapler. . . . . . . . . . . . . . . . . . . . . . . . . . .334

Using the Manual Stapler. . . . . . . . . . . . . . . . . 335 Replacing the Staple Cartridge. . . . . . . . . . . . . 335 Problems with the Manual Stapler. . . . . . . . . . . 336

Super G3/G3 Multi Fax Board. . . . . . . . . . . . . . . .337

Expansion Fax Ports. . . . . . . . . . . . . . . . . . . . . 337 Fax Settings Menu (When Optional Fax

Boards Installed). . . . . . . . . . . . . . . . . . . . . . . 338 Registering a Recipient to the Contacts List

(When Optional Fax Boards Installed). . . . . . . .340 Sending Faxes Using the Printer with

Optional Fax Boards. . . . . . . . . . . . . . . . . . . . .340 Sending Faxes From a Computer Using an Optional Fax Board. . . . . . . . . . . . . . . . . . . . . 341 Checking the Status of the Lines (When

Optional Fax Boards Installed). . . . . . . . . . . . . 342 Solving Problems. . . . . . . . . . . . . . . . . . . . . . . 342 Specifications for Optional Super G3/G3

Multi Fax Board. . . . . . . . . . . . . . . . . . . . . . . . 343

10/100/1000 Base-T,Ethernet. . . . . . . . . . . . . . . . 343

Function List when Using an Additional

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Installing an Ethernet Board. . . . . . . . . . . . . . . 345 Settings when Using an Additional Network. . . 346 Solving Problems when Using an Additional Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351 Menu Options for Network Settings (When

Using an Additional Network). . . . . . . . . . . . . 352

Product Information

Paper Information. . . . . . . . . . . . . . . . . . . . . . . . 355

Available Paper and Capacities. . . . . . . . . . . . . 355

Unavailable Paper Types. . . . . . . . . . . . . . . . . . 361

Consumable Products Information. . . . . . . . . . . . 362

Ink Supply Unit Codes. . . . . . . . . . . . . . . . . . . 362

Maintenance Box Code. . . . . . . . . . . . . . . . . . .362

Maintenance Rollers Codes. . . . . . . . . . . . . . . .362

Software Information. . . . . . . . . . . . . . . . . . . . . . 363

Sof tware for Printing. . . . . . . . . . . . . . . . . . . . 363 Sof tware for Scanning. . . . . . . . . . . . . . . . . . . .368 Sof tware for Faxing. . . . . . . . . . . . . . . . . . . . . 370 Sof tware for Package Creation. . . . . . . . . . . . . .371 Software for Making Settings or Managing

Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Sof tware for Updating. . . . . . . . . . . . . . . . . . . 374

Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . 374

General Settings. . . . . . . . . . . . . . . . . . . . . . . . 374

Print Counter. . . . . . . . . . . . . . . . . . . . . . . . . .401

Supply Status. . . . . . . . . . . . . . . . . . . . . . . . . . 401

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . 401

Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

Printer Status/Print. . . . . . . . . . . . . . . . . . . . . 403

Contacts Manager. . . . . . . . . . . . . . . . . . . . . . 403

User Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 404

Authentication Device Status. . . . . . . . . . . . . . 404

Epson Open Platform Information. . . . . . . . . . 404

Product Specif ications. . . . . . . . . . . . . . . . . . . . . 404

Printer Specif ications. . . . . . . . . . . . . . . . . . . . 404 Scanner Specifications. . . . . . . . . . . . . . . . . . . 405 ADF Specifications. . . . . . . . . . . . . . . . . . . . . .406 Fax Specifications (Fax-capable Printers Only). .406 Using Port for the Printer. . . . . . . . . . . . . . . . . 407 Interface Specifications. . . . . . . . . . . . . . . . . . . 409 Network Specifications. . . . . . . . . . . . . . . . . . . 409 PostScript Level 3 Compatibility. . . . . . . . . . . . 412 Supported T hird Party Services. . . . . . . . . . . . . 412 Memory Device Specifications. . . . . . . . . . . . . 412 Supported Data Specifications. . . . . . . . . . . . . .413 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 413 Electrical Specif ications. . . . . . . . . . . . . . . . . . 414 Environmental Specifications. . . . . . . . . . . . . . 414 Installation Location and Space. . . . . . . . . . . . .415 System Requirements. . . . . . . . . . . . . . . . . . . . 416

Font Specif ications. . . . . . . . . . . . . . . . . . . . . . . . 417

Available Fonts for PostScript. . . . . . . . . . . . . . 417 Available Fonts for PCL (URW). . . . . . . . . . . . 418 List of Symbol Sets. . . . . . . . . . . . . . . . . . . . . . 420 Epson BarCode Fonts (Windows Only). . . . . . . 422

5

Regulatory Information. . . . . . . . . . . . . . . . . . . . 431

Standards and Approvals. . . . . . . . . . . . . . . . . 431 German Blue Angel. . . . . . . . . . . . . . . . . . . . . 433 Restrictions on Copying. . . . . . . . . . . . . . . . . . 433

Administrator Information

Connecting the Printer to the Network. . . . . . . . . 435

Before Making Network Connection. . . . . . . . . 435 Connecting to the Network from the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437

Settings to Use the Printer. . . . . . . . . . . . . . . . . . .439

Using the Print Functions. . . . . . . . . . . . . . . . . 439 Setting Up AirPrint. . . . . . . . . . . . . . . . . . . . . 447 Configuring a Mail Server. . . . . . . . . . . . . . . . .447 Setting a Shared Network Folder. . . . . . . . . . . . 451 Making Contacts Available. . . . . . . . . . . . . . . . 467 Preparing to Scan. . . . . . . . . . . . . . . . . . . . . . .478 Making Fax Features Available (Fax-Capable Printers Only). . . . . . . . . . . . . . . . . . . . . . . . . 480 Making Basic Operation Settings for the Printer 496 Problems when Making Settings. . . . . . . . . . . . 499

Managing the Printer. . . . . . . . . . . . . . . . . . . . . . 500

Introduction of Product Security Features. . . . . 500 Administrator Settings. . . . . . . . . . . . . . . . . . . 501 Restricting Available Features. . . . . . . . . . . . . . 510 Disabling the External Interface. . . . . . . . . . . . 512 Making Settings for Processing Saved Data. . . . 513 Monitoring a Remote Printer. . . . . . . . . . . . . . 514 Backing Up the Settings. . . . . . . . . . . . . . . . . . 516

Advanced Security Settings. . . . . . . . . . . . . . . . . .517

Security Settings and Prevention of Danger. . . . 518 Making Settings for Password Encryption. . . . . 519 Controlling Using Protocols. . . . . . . . . . . . . . . 520 Using a Digital Certif icate. . . . . . . . . . . . . . . . .525 SSL/TLS Communication with the Printer. . . . .532 Encrypted Communication Using IPsec/IP Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .534 Connecting the Printer to an IEEE802.1X

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545 S/MIME Settings. . . . . . . . . . . . . . . . . . . . . . . 548 Solving Problems for Advanced Security. . . . . . 550 Using Epson Open Platform. . . . . . . . . . . . . . . 556

Where to Get Help

Technical Support Web Site. . . . . . . . . . . . . . . . . .559

Contacting Epson Support. . . . . . . . . . . . . . . . . . 559

Before Contacting Epson. . . . . . . . . . . . . . . . . 559 Help for Users in Europe. . . . . . . . . . . . . . . . . .559 Help for Users in Taiwan. . . . . . . . . . . . . . . . . .559

Help for Users in Australia. . . . . . . . . . . . . . . . 560 Help for Users in New Zealand. . . . . . . . . . . . . 560 Help for Users in Indonesia. . . . . . . . . . . . . . . .561 Help for Users in Malaysia. . . . . . . . . . . . . . . . 563 Help for Users in the Philippines. . . . . . . . . . . . 563 Help for Users in Singapore. . . . . . . . . . . . . . . 564 Help for Users in T hailand. . . . . . . . . . . . . . . . 564 Help for Users in Vietnam. . . . . . . . . . . . . . . . 564 Help for Users in India. . . . . . . . . . . . . . . . . . . 565 Help for Users in Hong Kong. . . . . . . . . . . . . . 565

6

Guide to This Manual

Introduction to the Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Searching for Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printing Only the Pages You Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About T his Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Guide to This Manual > Searching for Information

Introduction to the Manuals

The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.

Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer.

Start Here (paper manual)

Provides you with information on setting up the printer, installing the software, and so on.

User's Guide (digital manual)

This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

Digital manual

This manual is available in PDF and HTML versions. You can view the HTML version from the epson.sn support page. Start EPSON Software Updater on your computer to view the PDF version. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.

http://epson.sn

Related Information

& “Application for Updating Software and Firmware (EPSON Software Updater)” on page 374

Searching for Information

The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific ections using the bookmarks. This section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

8

Guide to This Manual > About This Manual > Marks and Symbols

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

Windows: Hold down Alt. and then press ←.

Mac OS: Hold down the command key, and then press ←.

Printing Only the Pages You Need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25

To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15

About This Manual

This section explains the meaning of marks and symbols, notes on descriptions, and operating system reference information used in this manual.

Marks and Symbols

!Caution:

Instructions that must be followed carefully to avoid bodily injury.

9

Guide to This Manual > About This Manual > Operating System References

cImportant:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

& Links to related sections.

Notes on Screenshots and Illustrations

Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.

Illustrations used in this manual are examples only. Although there may be slight differences depending on themodel, the method of operation is the same.

Some of the menu items on the LCD screen vary depending on the model and settings.

You can read the QR code using dedicated app.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

Microsoft® Windows® 10 operating system

Microsoft® Windows® 8.1 operating system

Microsoft® Windows® 8 operating system

Microsoft® Windows® 7 operating system

Microsoft® Windows Vista® operating system

Microsoft® Windows® XP operating system

Microsoft® Windows® XP Professional x64 Edition operating system

Microsoft® Windows Server®2019 operating system

Microsoft® Windows Server®2016 operating system

Microsoft® Windows Server®2012 R2 operating system

Microsoft® Windows Server®2012 operating system

Microsoft® Windows Server®2008 R2 operating system

Microsoft® Windows Server®2008 operating system

Microsoft® Windows Server®2003 R2 operating system

Microsoft® Windows Server®2003 operating system

10

Guide to This Manual > Trademarks

Mac OS

In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

Trademarks

EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.

Epson Scan 2 software is based in part on the work of the Independent JPEG Group.

libtiff

Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.

Microsoft®, Windows®, Windows Server®, and Windows Vista® are registered trademarks of Microsoft Corporation.

Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, iTunes, TrueType, and iBeacon are trademarks of Apple Inc., registered in the U.S. and other countries.

Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.

Chrome, Google Play, and Android are trademarks of Google LLC.

Adobe, the Adobe logo, Acrobat, Photoshop, PostScript®3™, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions.

Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions.

11

Guide to This Manual > Copyright

Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.

CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.

Antique Olive is a trademark of M. Olive.

Marigold and Oxford are trademarks of AlphaOmega Typography.

Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions in the name of Linotype Corp. or its licensee Linotype GmbH.

PCL is a trademark of Hewlett-Packard Company.

Arcfour

This code illustrates a sample implementation of the Arcfour algorithm. Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that this copyright notice and disclaimer are retained.

THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

microSDHC Logo is a trademark of SD-3C, LLC.

Note: microSDHC is built into the product and cannot be removed.

Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

12

Guide to This Manual > Copyright

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

© 2019 Seiko Epson Corporation

The contents of this manual and the specifications of this product are subject to change without notice.

13

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Printer Advisories and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Protecting Your Personal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Important Instructions > Safety Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

Be sure your AC power cord meets the relevant local safety standard.

Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

Place the printer near a wall outlet where the plug can be easily unplugged.

Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

Take care not to spill liquid on the printer and not to handle the printer with wet hands.

Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.

If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use a telephone to report a gas leak in the vicinity of the leak.

The printer is heavy and should not be lifted or carried by less than four people. If paper cassettes are installed, uninstall all paper cassettes. When lifting the printer, four people should assume the correct positions as shown below.

15

Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Setting Up the Printer

Safety Instructions for Ink

Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.

If ink gets on your skin, wash the area thoroughly with soap and water.

If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

If ink gets into your mouth, see a doctor right away.

Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on your skin.

Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.

Keep ink supply units and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

Do not block or cover the vents and openings in the printer.

Use only the type of power source indicated on the printer's label.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Avoid electrical outlets controlled by wall switches or automatic timers.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.

When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.

When installing the printer on the floor, install the optional printer stand. The printer may fall without the printer stand.

Allow space above the printer so that you can fully raise the document cover.

Leave enough space in front of the printer for the paper to be fully ejected.

16

Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer with…

Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.

Related Information

& “Installation Location and Space” on page 415

Advisories and Warnings for Using the Printer

Do not insert objects through the slots in the printer.

Do not put your hand inside the printer during printing.

Do not touch the white flat cable inside the printer.

Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

Do not move the print head by hand; otherwise, you may damage the printer.

Be careful not to trap your fingers when closing the scanner unit.

Do not press too hard on the scanner glass when placing the originals.

Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.

If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

Advisories and Warnings for Using the Touchscreen

The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.

Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.

The exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Press the touchscreen gently with your finger. Do not press force or operate with your nails.

Do not use sharp objects such as ball point pens or sharp pencils to perform operations.

Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate.

Advisories and Warnings for Using the Printer with a Wireless Connection

Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

17

Important Instructions > Protecting Your Personal Information

Advisories and Warnings for Transporting or Storing the Printer

When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

Before transporting the printer, make sure that the print head is in the home (far right) position.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.

Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and

Settings

Settings > General Settings > System Administration > HDD Erase Settings > Erase All Memory > High Speed, Overwrite, or Triple Overwrite

Data on the HDD can be completely erased by High Speed.

Overwriting it once is enough to erase the data on the HDD. To overwrite to an additional level, select Triple Overwrite.

The Overwrite or Triple Overwrite function overwrites any invalid data in the memory which can take some time to process.

Settings > General Settings > System Administration > Clear Internal Memory Data > PDL Font, Macro, and Working Area

18

Part Names and Functions

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Part Names and Functions > Front

Front

See related information for a description of the optional items.

A	Control panel	Allows you to make settings and perform operations on the printer.
		Also displays the printer’s status.
B	External interface USB port	Connects memory devices.
C	Print head	Fires ink.
D	Output guide	Holds the ejected paper.
E	Output tray	Holds the ejected paper. When you start printing paper larger than A4
		size, this tray is ejected automatically. To store the tray, push it in
		manually.
F	Document holder	Holds the manuals.
G	Front cover (A)	Open when removing jammed paper inside the printer.
H	Cleaning cloth holder	Holds the cleaning cloth.
I	Cleaning cloth	Use to clean the glass surface of the scanner unit and the ADF.

20

Part Names and Functions > Front

A

Manual stapler

Staples printed paper. Use when this option is installed. See related

information for more details.

B

Paper cassette 1 (C1)

Loads paper.

C

Paper cassette 2 (C2)

Loads paper. Optional paper casette unit. Use when this option is

installed. See related information for more details.

D

Paper cassette 3 (C3)

E

Paper cassette 4 (C4)

F

Printer stand

Place the printer on this to prevent it from falling. You can move the

stand around on its casters. Use when this option is installed. See

related information for more details.

G

Edge guide

Feeds the paper straight into the printer. Slide to the edges of the

paper.

21

Part Names and Functions > Front

H	Paper cassette				Loads paper.
I	Ink supply unit tray				Sets an ink supply unit.
J	Cover lock				Locks the ink supply unit cover.
K	Ink supply unit cover (P)				Open when replacing ink supply units.

A	Document cover	Blocks external light while scanning.
B	Scanner glass	Place the originals. You can place the originals that are not fed from
		the ADF such as envelopes or thick books.
C	ADF (Automatic Document Feeder) cover	Open when removing jammed originals in the ADF.
	(F)
D	ADF edge guide	Feeds originals straight into the printer. Slide to the edge of the
		originals.
E	ADF input tray	Feeds originals automatically.
F	Stopper	Prevents the ejected originals from falling from the ADF output tray.
G	ADF output tray	Holds originals ejected from the ADF.

22

Part Names and Functions > Front

A	Paper support	Supports loaded paper.
B	Paper tray (B)	Loads paper.
C	Paper tray cover	Prevents foreign substances from entering the printer. This cover
		should usually be closed.
D	Edge guide	Feeds the paper straight into the printer. Slide to the edges of the
		paper.
E	Feeder guard	Prevents foreign substance from entering the printer. Usually keep
		this guard closed.
F	Edge guide	Feeds the paper straight into the printer. Slide to the edges of the
		paper.

Related Information

& “List of Optional Items” on page 318

23

Part Names and Functions > Rear

Rear

See related information for a description of the optional items.

cImportant:

Note the insertion direction when using a USB 1.0 to 2.0 cable, otherwise the printer may be damaged.

A	EXT. port	Connects external phone devices.
B	LINE port	Connects a phone line.

24

Part Names and Functions > Rear

C	AC inlet	Connects the power cord.
D	Rear cover (D3)	Open when removing jammed paper.
E	Rear cover (E)
F	Rear cover (D1)	Open when replacing the maintenance box or removing jammed
		paper.
G	Duplexing unit (D2)	Remove when removing jammed paper.
H	Maintenance box	Collects a very small amount of surplus ink during cleaning or
		printing
I	LAN port	Connects a LAN cable.
J	USB port	Connects a USB cable.
K	Service USB port	USB port for future use. Do not remove the sticker.

Related Information

& “List of Optional Items” on page 318

25

Guide to the Control Panel

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Home Screen Conf iguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Menu Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Job/Status Screen Conf iguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Viewing Animations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Guide to the Control Panel > Control Panel

Control Panel

A

Turns the printer on or off.

Unplug the power cord when the power light is off.

B

Displays the home screen.

C

Logs off from the printer when Access Control is enabled.

When Access Control is disabled, this is also disabled.

D

Displays the Help screen. You can check solutions to problems from here.

E

Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.

F

Resets the current settings to user default settings. If user default settings have not been made, resets to the

factory default.

G

Displays the Contacts list. You can register, edit or delete the contacts.

H

Clears number settings such as the number of copies.

I

Enters numbers, characters, and symbols.

J

Displays the Job/Status menu. You can check the printer's status and job history.

The error light on the left flashes or turns on when an error occurs.

The data light on the right flashes when the printer is processing data. It turns on when there are queued jobs.

K

Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.

L

Stops the current operation.

M

Displays menus and messages.

You can change the angle of the control panel. When no operations are performed for a specific length of time,

the printer enters sleep mode and the display turns off. Tap anywhere on the touch screen to turn on the display.

Depending on the current settings, pressing the buttons on the control panel wakes the printer from sleep mode.

N

Returns to the previous screen.

O

Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's

memory.

27

Guide to the Control Panel > Home Screen Configuration

Home Screen Configuration

A						Displays the Printer Status screen.
						You can check the approximate ink levels and the approximate service life of the maintenance
						box.
B						Displays the network connection status. See the following for more details.
						“Guide to the Network Icon” on page 29
C						Displays the Device Sound Settings screen.
						You can set Mute and Quiet Mode. You can access the Sounds menu from this screen. You can
						also make this setting from the Settings menu.
						Settings > General Settings > Basic Settings > Sounds
								Indicates whether or not Quiet Mode is set for the printer. When this
								feature is enabled, the noise made by printer operations is reduced, but
								print speed may slow down. However, noises may not be reduced
								depending on the selected paper type and print quality.
								Indicates that Mute is set for the printer.
D						Enters the printer into sleep mode.
E						Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You
						need to select a user name and then enter a password. Contact your printer administrator for
						login information.
						When	is displayed, a user with access permission has logged in. Select the icon to logout.
F						Displays the Fax Data Information screen. The number displayed indicates the number of faxes
						that have not yet been read, printed, or saved.

28

Guide to the Control Panel > Home Screen Configuration > Guide to the Network Icon

G	Displays each menu.
	Copy
	Allows you to copy documents.
	Fax
	Allows you to send faxes.
	Scan
	Allows you to scan documents and save them to a memory device or a computer.
	Presets
	Allows you to register frequently used settings for copying, scanning, or faxing as a preset.
	Memory Device
	Allows you to print JPEG,TIFF, or PDF data on a memory device such as a USB memory device connected to the
	printer.
	Fax Box
	Allows you to store received documents, documents to be sent, or documents for polling faxes.
	Confidential Job
	Allows you to print a password protected job sent from the printer driver.
	Settings
	Allows you to make settings related to maintenance, printer settings, and operations.
H	Job/Status		Displays on-going jobs that are standing by. Tap to display the type of jobs, arrival timer, user
			names, and so on as a list. The number displayed indicates the number of jobs that are standing
			by.
I			Scrolls the screen to the right.

Guide to the Network Icon

The printer is not connected to a wired (Ethernet) network or unset it.

The printer is connected to a wired (Ethernet) network.

The printer is not connected to a wireless (Wi-Fi) network.

The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.

The printer is connected to a wireless (Wi-Fi) network.

The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

29

Guide to the Control Panel > Menu Screen Configuration

Menu Screen Configuration

AReturns to the previous screen.

BSwitches the list of settings using the tabs. The Basic Settings tab displays frequently used items. The Advanced tab displays other items that you can set as necessary.

C

Displays the list of setting items. When is displayed, you can view additional information by selecting the icon. Make settings by selecting the item or adding a check mark. When you have changed an item from the user default

or the factory default,is displayed on the item.

Grayed out items are not available. Select the item to check why it is unavailable.

If any problems occur, is displayed on the item. Select the icon to check how to solve the problem.

D Starts operations using the current settings. Items vary depending on the menu.

	Presets	Displays the preset list. You can register current setting as a preset, or load registered presets.
	Copies	Displays the on-screen keypad allowing you to enter the number of copies.
	Preview	Displays a preview of the image before printing, copying, scanning, or sending faxes.
	x	Starts printing, copying, scanning, or sending faxes.

30