Epson WF-8010, WF-8090, WF-8510, WF-8590-C Service Manual

4.4 (29)

SERVICE MANUAL

Revision B Color Ink jet Printer

EPSON WF-8010

EPSON WF-8090 Series

EPSON WF-8510

EPSON WF-8590 Series

CONFIDENTIAL

SEMF13-006

Notice:

All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them.

The contents of this manual are subject to change without notice.

The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.

EPSON is a registered trademark of SEIKO EPSON CORPORATION.

Note :Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Copyright © 2016SEIKO EPSON CORPORATION

Printer CS Quality Assurance Department

Confidential

Safety Precautions

All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this product.

DANGER

Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.

1.Always disconnect the product from the power source and peripheral devices when servicing the product or performing maintenance.

2.When performing works described in this manual, do not connect to a power source until instructed to do so. Connecting to a power source causes high voltage in the power supply unit and some electronic components even if the product power switch is off. If you need to perform the work with the power cable connected to a power source, use extreme caution to avoid electrical shock.

WARNING

Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.

1.Always wear protective goggles for disassembly and reassembly to protect your eyes from ink in working. If any ink gets in your eyes, wash your eyes with clean water and consult a doctor immediately.

2.When using compressed air products; such as air duster, for cleaning during repair and maintenance, the use of such products containing flammable gas is prohibited.

PRECAUTIONS

Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.

1.Repairs on Epson product should be performed only by an Epson certified repair technician.

2.No work should be performed on this product by persons unfamiliar with basic safety knowledge required for electrician.

3.The power rating of this product is indicated on the serial number/rating plate. Never connect this product to the power source whose voltages is different from the rated voltage.

4.Replace malfunctioning components only with those components provided or approved by Epson; introduction of second-source ICs or other non-approved components may damage the product and void any applicable Epson warranty.

5.In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static wrist straps, when accessing internal components.

6.Do not tilt this product immediately after initial ink charge, especially after performing the ink charge several times. Doing so may cause ink to leak from the product because it may take some time for the waste ink pads to completely absorb ink wasted due to the ink charge.

7.Never touch the ink or wasted ink with bare hands. If ink comes into contact with your skin, wash it off with soap and water immediately. If you have a skin irritation, consult a doctor immediately.

Confidential

8.When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts with sharp edges.

9.Use only recommended tools for disassembling, assembling or adjusting the printer.

10.Observe the specified torque when tightening screws.

11.Be extremely careful not to scratch or contaminate the following parts.

Nozzle plate of the Print Head

CR Scale

PF Scale

ASF Scale

Coated surface of the PF Roller

Gears

Rollers

LCD

Scanner Sensor

Exterior parts

12.Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may damage the component or give bad influence on the printer function.

13.Apply the specified amount of grease described in this manual.

14.Make the specified adjustments when you disassemble the printer.

15.When cleaning this product, follow the procedure described in this manual.

16.When transporting this product after filling the ink in the Print Head, pack the printer without removing the ink cartridges in order to prevent the Print Head from drying out. In addition, make sure to secure the CR Unit with tape before packing the printer "5.2 Protection for Transportation" (p284).

17.Make sure to install antivirus software in the computers used for the service support activities.

18.Keep the virus pattern file of antivirus software up-to-date.

Confidential

About This Manual

This manual, consists of the following chapters, is intended for repair service personnel and includes information necessary for properly performing maintenance and servicing the product.

CHAPTER 1. TROUBLESHOOTING

Describes the step-by-step procedures for the troubleshooting.

CHAPTER 2. DISASSEMBLY / REASSEMBLY

Describes the disassembly/reassembly procedures for main parts/units of the product, and provides the standard operation time for servicing the product.

CHAPTER 3. ADJUSTMENT

Describes the required adjustments for servicing the product.

CHAPTER 4. MAINTENANCE

Describes maintenance items and procedures for servicing the product.

CHAPTER 5. APPENDIX

Provides the following additional information for reference:

Connector Diagram

Protection for Transportation

Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Pay attention to all symbols when they are used, and always read explanation thoroughly and follow the instructions.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in serious injury or loss of life.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in bodily injury, damage or malfunction of equipment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.

Confidential

Revision Status

Revision

Date of Issue

Description

 

 

 

A

July 8, 2014

First Release

 

 

 

B

June 25,2015

Revise the content

 

 

Notice: (p2)

 

 

Chapter 1

 

 

"1.1.1 Troubleshooting Workflow" (p12)

 

 

1.3 Fatal Error Code List (p18)

 

 

Chapter 2

 

 

2.1.3 Standard Operation Time for servicing the product (p40)

 

 

2.2 Parts Diagram (p43)

 

 

2.3 Disassembly and Assembly Procedure (p57)

 

 

Chapter 3

 

 

3-2 Required Adjustment List (Adjustment using the Adjustment Program) (2/2) (p237)

 

 

3.2.1.1 PF Timing Belt Tension Measurement (p239)

 

 

3.2.1.3 ASF Timing Belt Tension Measurement (p242)

 

 

3.2.3 Ink Leak Check (p251)

 

 

3.2.4 Head Angular Mecha Adjustment (p261)

 

 

3.2.5 SMAP Runout Adjustment (p264)

 

 

3.2.6 Touch Panel Adjustment (p271)

 

 

Chapter 4

 

 

4.3 Firmware Update (p279)

 

 

 

C

June 8, 2016

Revise the content

 

 

Chapter 2

 

 

New tools are added in "2.1.1 Tools" (p38).

 

 

Made change the following description in "2.3.7.1 Print Head" (p111).

 

 

• Procedure of when printer is not able to perform the Ink flushing is added.

 

 

• The adjustment procedure after the part replacement is added.

 

 

Made change the following description in "2.3.7.15 Ink Supply Unit" (p142).

 

 

• Procedure of when printer is not able to perform the Ink flushing is added.

 

 

• Preparation procedure of Ink Supply Unit (ASP) is added.

 

 

• The adjustment procedure after the part replacement is added.

 

 

"2.3.7.19 Print Head / Ink Supply Unit (When the Printer cannot perform the Ink

 

 

Flushing by fatal error)" (p159) is added.

 

 

Chapter 3

 

 

Made change the description of Caution Box in "3.2.2 PG Adjustment" (p244).

 

 

New procedure is added, and changing the description in "3.2.3 Ink Leak Check" (p251).

 

 

 

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision B

Contents

Chapter 1 Troubleshooting

1.1

Troubleshooting.......................................................................................................................................................

12

 

1.1.1 Troubleshooting Workflow ............................................................................................................................

12

1.2 Power-On Sequence ................................................................................................................................................

15

1.3

Fatal Error Code List...............................................................................................................................................

18

 

1.3.1 FAX Troubleshooting (WF-8510/WF-8590 Series only) ..............................................................................

30

 

1.3.1.1 FAX Log ................................................................................................................................................

30

 

1.3.1.2 Error Code/Superficial Phenomenon-Based Troubleshooting ..............................................................

35

Chapter 2 DISASSEMBLY/REASSEMBLY

 

2.1 Overview ....................................................................................................................

.............................................

38

 

2.1.1

Tools ...............................................................................................................................................................

38

 

2.1.2

Screw types used in the printer.......................................................................................................................

39

 

2.1.3

Standard Operation Time for servicing the product .......................................................................................

40

2.2 Parts Diagram ..........................................................................................................................................................

43

2.3 Disassembly and Assembly Procedure....................................................................................................................

57

 

2.3.1

Preparation for servicing ................................................................................................................................

57

 

2.3.1.1 Unlocking the CR Unit ..........................................................................................................................

57

 

2.3.2

Consumables/Accessories ...........................................................................................................................

59

 

2.3.2.1 Maintenance Box ...................................................................................................................................

59

 

2.3.3 Housing (WF-8510/WF-8590 Series) ............................................................................................................

60

 

2.3.3.1

Front Cover Assy ...................................................................................................................................

60

 

2.3.3.2

Paper Support Support ...........................................................................................................................

61

 

2.3.3.3

Stacker Assy ..........................................................................................................................................

61

 

2.3.3.4 Rear ASF Document Support Cover .....................................................................................................

62

 

2.3.3.5 Left ADF Hinge Cover ..........................................................................................................................

62

 

2.3.3.6 Right ADF Hinge Cover ........................................................................................................................

63

 

2.3.3.7

Paper Support.........................................................................................................................................

64

 

2.3.3.8

Panel Assy..............................................................................................................................................

65

 

2.3.3.9

Speaker...................................................................................................................................................

66

 

2.3.3.10

Front Cover Microswitch.....................................................................................................................

67

 

2.3.3.11 Right Upper Front Cover .....................................................................................................................

68

 

2.3.3.12 Panel Lower Front Cover.....................................................................................................................

68

 

2.3.3.13 Panel FFC ............................................................................................................................................

69

 

2.3.3.14

Front Housing ......................................................................................................................................

70

 

2.3.3.15 Middle Housing ...................................................................................................................................

73

 

2.3.4 Housing (WF-8010/WF-8090 Series) ............................................................................................................

76

 

2.3.4.1

Front Cover Assy ...................................................................................................................................

76

 

2.3.4.2

Stacker Assy ..........................................................................................................................................

77

 

2.3.4.3 2.3ASF Cover ........................................................................................................................................

77

 

2.3.4.4 Upper Housing Assy/ Paper Support Assy ............................................................................................

78

 

2.3.4.5

Panel Assy..............................................................................................................................................

80

 

2.3.4.6

Light Panel Housing/ Right Panel Housing...........................................................................................

81

 

2.3.4.7 Panel Lower Front Cover.......................................................................................................................

81

 

2.3.4.8

Front Cover Microswitch.......................................................................................................................

82

 

2.3.4.9

Right Upper Front Cover .......................................................................................................................

83

 

2.3.4.10 Panel FFC ............................................................................................................................................

84

 

2.3.4.11

Front Housing (....................................................................................................................................

85

 

2.3.4.12 Middle Housing ...................................................................................................................................

88

7

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision B

2.3.5 Cover Sensors .................................................................................................................................................

91

2.3.5.1 Rear Cover Microswitch........................................................................................................................

91

2.3.5.2 Rear Cover PE Sensor............................................................................................................................

92

2.3.5.3

Right Pick Up Roller Sensor..................................................................................................................

93

2.3.5.4

Left Pick Up Roller Sensor....................................................................................................................

94

2.3.5.5

Casette Microswitch ..............................................................................................................................

94

2.3.5.6

PE Sensor...............................................................................................................................................

95

2.3.6 Electric Circuit Components ..........................................................................................................................

96

2.3.6.1 USB/FAX Cover....................................................................................................................................

96

2.3.6.2 USB Connector Assy .............................................................................................................................

97

2.3.6.3 Main Board Unit ....................................................................................................................................

98

2.3.6.4 Main Board ..........................................................................................................................................

103

2.3.6.5

Interface Board (WF-8510/WF-8590 Series only) ..............................................................................

105

2.3.6.6 Wireless LAN Module.........................................................................................................................

106

2.3.6.7 CSIC Board..........................................................................................................................................

107

2.3.6.8 Power Supply Unit...............................................................................................................................

109

2.3.7 Carriage Mechanism/ Ink System Mechanism.............................................................................................

111

2.3.7.1

Print Head ............................................................................................................................................

111

2.3.7.2 CR Waste Ink Pad................................................................................................................................

118

2.3.7.3 CR Scale ..............................................................................................................................................

119

2.3.7.4 PW Sensor............................................................................................................................................

122

2.3.7.5 Head FFC.............................................................................................................................................

123

2.3.7.6 CR Motor .............................................................................................................................................

127

2.3.7.7 CR Unit ................................................................................................................................................

129

2.3.7.8 Decompression Motor Assy.................................................................................................................

133

2.3.7.9 APG Gear Assy....................................................................................................................................

134

2.3.7.10 APG Sensor........................................................................................................................................

136

2.3.7.11 APG Motor Assy ...............................................................................................................................

137

2.3.7.12 CR Solenoid Assy..............................................................................................................................

139

2.3.7.13 ISU Ink Absorbent .............................................................................................................................

140

2.3.7.14 Ink End Board....................................................................................................................................

141

2.3.7.15

Ink Supply Unit..................................................................................................................................

142

2.3.7.16

Cap Unit.............................................................................................................................................

150

2.3.7.17 Pump Unit ..........................................................................................................................................

154

2.3.7.18 Waste Ink Joint Tube Assy ................................................................................................................

157

2.3.7.19

Print Head / Ink Supply Unit

 

(When the Printer cannot perform the Ink Flushing by fatal error)..................................................................

159

2.3.8 Paper Feed Mechanism.................................................................................................................................

163

2.3.8.1 Rear Cover Assy/Rear Cover Belt .......................................................................................................

163

2.3.8.2

Rear Cover Control Lever....................................................................................................................

163

2.3.8.3

Duplex Unit..........................................................................................................................................

164

2.3.8.4 PF Encoder Sensor Assy......................................................................................................................

164

2.3.8.5 Pick Up Roller Motor Assy .................................................................................................................

166

2.3.8.6

PF Tension Stopper..............................................................................................................................

167

2.3.8.7 PF Timing Belt.....................................................................................................................................

169

2.3.8.8 PF Motor Assy .....................................................................................................................................

170

2.3.8.9

PE Sensor.............................................................................................................................................

172

2.3.8.10

PF Sensor ...........................................................................................................................................

176

2.3.8.11 Star Wheel Assy.................................................................................................................................

177

2.3.8.12 Rear ASF Unit ...................................................................................................................................

178

2.3.8.13

Sheet Guide........................................................................................................................................

180

2.3.8.14 Rear ASF Solenoid Assy ...................................................................................................................

181

2.3.8.15 Rear ASF Solenoid Gear Assy...........................................................................................................

182

2.3.8.16 Rear ASF PE Sensor ..........................................................................................................................

183

2.3.9 ADF/ Scanner Unit

 

(WF-8510/WF-8590 Series only)...........................................................................................................................

185

2.3.9.1 ADF/ Scanner Unit ..............................................................................................................................

185

2.3.9.2 ADF Unit .............................................................................................................................................

187

2.3.9.3 ADF Cover Assy..................................................................................................................................

190

2.3.9.4 Rear ADF Cover/ Rear Sub ADF Cover .............................................................................................

191

 

 

8

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision B

 

2.3.9.5 Front Sub ADF Cover/ Front Main ADF Cover...............................................................................

... 192

 

 

2.3.9.6 Document Cover Mat Assy..................................................................................................................

194

 

 

2.3.9.7 ADF Pad Assy .....................................................................................................................................

194

 

 

2.3.9.8 ADF Cover Microswitch .....................................................................................................................

195

 

 

2.3.9.9 ADF PF Encoder Sensor......................................................................................................................

196

 

 

2.3.9.10 ADF LD Assy ....................................................................................................................................

198

 

 

2.3.9.11 ADF PF Support Guide......................................................................................................................

199

 

 

2.3.9.12 ADF Side Cover/ ADF Paper End Side Cover ..................................................................................

200

 

 

2.3.9.13 ADF PE Sensor A ..............................................................................................................................

201

 

 

2.3.9.14 ADF PW Sensor A.............................................................................................................................

203

 

 

2.3.9.15 ADF PW Sensor B.............................................................................................................................

204

 

 

2.3.9.16 ADF Document Detection Sensor A .................................................................................................

205

 

 

2.3.9.17 ADF Document Detection Sensor B..................................................................................................

206

 

 

2.3.9.18 Right ADF Hinge...............................................................................................................................

207

 

 

2.3.9.19 Left ADF Hinge .................................................................................................................................

208

 

 

2.3.9.20 Top ADF Document Support Assy....................................................................................................

209

 

 

2.3.9.21 Bottom ADF Document Support .......................................................................................................

211

 

 

2.3.10 Cassette.......................................................................................................................................................

212

 

2.3.10.1

 

Casette Assy.......................................................................................................................................

212

 

2.3.10.2

 

Casette End Guide .............................................................................................................................

212

 

 

2.3.11 Option Cassette...........................................................................................................................................

213

 

2.3.11.1

 

OP Cassette Unit................................................................................................................................

213

 

 

2.3.11.2 OP Cassette Assy ...............................................................................................................................

214

 

2.3.11.3

 

OP Casette Retard Roller Assy..........................................................................................................

214

 

 

2.3.11.4 OP Cassette End Guide......................................................................................................................

215

 

 

2.3.11.5 OP Cassette Edge Guide Right ..........................................................................................................

215

 

 

2.3.11.6 OP Rear Cover Assy ..........................................................................................................................

217

 

2.3.11.7

 

Stopper Belt .......................................................................................................................................

217

 

 

2.3.11.8 OP Right Cover..................................................................................................................................

218

 

 

2.3.11.9 OP Left Cover....................................................................................................................................

218

 

 

2.3.11.10 OP Rear Frame Assy........................................................................................................................

219

 

2.3.11.11

OP Cassette Drive Assy...................................................................................................................

222

 

 

2.3.11.12 OP Rear Cover Open Microswitch .................................................................................................

223

 

 

2.3.11.13 OP Rear Frame Cover Assy.............................................................................................................

224

 

2.3.11.14

OP Cassette Microswitch.................................................................................................................

226

 

2.3.11.15

OP Cassette PF Sensor.....................................................................................................................

227

 

2.3.11.16

OP Cassette Paper Sensor ................................................................................................................

228

 

 

2.3.11.17 OP Cassette Hopper Sensor .............................................................................................................

229

 

 

2.3.12 Mechanism Unit .........................................................................................................................................

230

 

 

2.4 Routing the cables and FFCs.................................................................................................................................

232

 

 

2.4.1 Around the Main Board................................................................................................................................

232

 

 

Chapter 3 Adjustment

 

 

 

3.1 Required Adjustments ...........................................................................................................................................

234

 

 

3.2 Details of Adjustments ..........................................................................................................................................

238

 

 

3.2.1 PF/CR/ASF Timing Belt Tension Measurement..........................................................................................

238

 

 

3.2.1.1 PF Timing Belt Tension Measurement................................................................................................

239

 

 

3.2.1.2 CR Timing Belt Tension Check...........................................................................................................

241

 

 

3.2.1.3 ASF Timing Belt Tension Measurement .............................................................................................

242

 

 

3.2.2 PG Adjustment .............................................................................................................................................

244

 

 

3.2.2.1 PG Adjustment procedure....................................................................................................................

244

 

3.2.2.2

Preparation ...........................................................................................................................................

245

 

3.2.2.3

PG adjustment procedure.....................................................................................................................

248

 

3.2.2.4

Checking the Platen Gap......................................................................................................................

250

 

 

3.2.3 Ink Leak Check.............................................................................................................................................

251

 

9

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision B

 

 

3.2.3.1 Method of using the Leakage Check PET Chip. .................................................................................

251

 

 

 

3.2.3.2 Method of using the Ink Leak Measurement jig.................................................................................

253

 

 

 

3.2.4 Head Angular Mecha Adjustment ................................................................................................................

261

 

 

 

3.2.5

SMAP Runout Adjustment...........................................................................................................

264

 

 

 

3.2.6 Touch Panel Adjustment ..............................................................................................................................

271

 

 

Chapter 4 Maintenance

 

 

4.1

Overview ...............................................................................................................................................................

276

 

 

 

4.1.1

Cleaning........................................................................................................................................................

276

 

 

 

4.1.2

Lubrication....................................................................................................................................................

276

 

4.2

Lubrication Points and Instructions.......................................................................................................................

277

 

4.3

Firmware Update...................................................................................................................................................

279

 

4.4

Initialization of Password......................................................................................................................................

280

 

 

Chapter 5 Appendix

 

 

5.1

Connector Diagram ...............................................................................................................................................

283

 

5.2

Protection for Transportation ................................................................................................................................

284

 

 

 

5.2.1 Securing the CR Unit....................................................................................................................................

284

 

10

Confidential

CHAPTER 1

TROUBLESHOOTING

Confidential

EPSON WF-8010/WF-8090/WF-8510/WF-8590 Series

Revision C

1.1 Troubleshooting

This section describes the troubleshooting workflow.

1.1.1 Troubleshooting Workflow

The following page describes the troubleshooting workflow. Follow the flow when troubleshooting problems.

This flowchart is compiled based on the following contents.

Our experience regarding the quality problem

Printer Mechanism specification for WF-8510/WF-8590 Series/WF-8010/WF-8090 Series

WF-8010/WF-8090 Series does not have the Scanner/ADF unit, so the troubleshooting for the Scanner/ADF unit is not applicable to this series.

When FAX related error occurs, see " 1.3.1 FAX Troubleshooting (WF-8510/WF-8590 Series only) (p30)".

 

Start

 

 

 

 

 

Turn on the printer

 

 

 

 

 

Does printer turn on the

No

 

 

 

 

1

(p13)

 

 

 

power?

 

 

 

 

 

 

 

Yes

 

 

What is returned reason?

Printer failure only

 

 

 

 

 

Is Power-on sequence

No

 

ADF/Scanner

 

 

2

(p13)

unit failure

 

 

finished without error?

 

 

 

 

Copy an image

 

 

 

 

 

 

 

Standby condition

 

 

 

 

 

 

 

 

Is scanning operation

No

 

 

 

 

5

 

Print check pattern

 

 

finished without

 

 

 

 

trouble?

(p14)

 

 

 

 

 

 

 

No

 

Yes

 

 

Is printing operation

 

 

 

 

3

(p13)

 

 

 

finished without error?

 

 

 

 

 

 

 

Yes

 

 

ADF failure?

No

 

 

 

 

 

Is printing operation

No

 

 

 

 

4

(p14)

Yes

 

 

finished without trouble?

 

 

Yes

 

 

Copy an image by ADF

 

 

 

 

 

 

No

 

 

 

 

Is ADF operation finished

6

 

 

 

 

without trouble?

 

 

 

 

 

 

(p14)

*:

In case of “Not Trouble Found”, check fatal error code.

 

Finish*

 

Figure 1-1. Troubleshooting Workflow (1)

Troubleshooting

Troubleshooting

12

Confidential

Epson WF-8010, WF-8090, WF-8510, WF-8590-C Service Manual

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision C

1

The power-on

sequence does not

 

 

start (p12)

 

 

 

 

 

 

No Power*1

[Presumable Cause]

AC cable is unplugged.

Power shuts down due to scanner error.*2

Power Supply Unit damage

Main Board damage

Detection failure of PW Sensor occurred at power-on.

[Major Troubleshooting]

Plug AC cable.

Connect scanner harness.

Power Supply Unit replacement

Main Board replacement

LEDs on panel are flashing

[Presumable Cause]

Wi-Fi connector is unplugged

Wi-Fi Board damage

[Major Troubleshooting]

Plug Wi-Fi connector

Wi-Fi Board replacement

*1: If the printer can turn on but turns off right away, the protection circuit may cut off the power due to an error such as a circuit failure.

*2: Only WF-8510/WF-8590 Series.

2

Error is indicated during

power-on sequence (p12)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fatal error

 

 

Maintenance error

 

No Maintenance Box error

Please refer to " 1.3 Fatal Error Code

 

[Occurrence Condition]

 

[Occurrence Condition]

List (p18)"for troubleshooting.

 

This error occurs when

 

This error occurs when

 

 

 

maintenance counter in EEPROM

 

Maintenance Box is not installed.

 

 

 

 

 

exceeds the specified value.

 

 

 

 

 

 

 

 

 

 

 

 

[Major Occurrence Timing]

 

[Major Occurrence Timing]

 

 

 

 

 

 

 

Power-on timing

 

At power-on

CR Fixing Tape error

 

 

Print start timing

 

Maintenance Box monitoring

 

 

 

Paper eject timing

 

 

timing

 

 

 

 

 

[Occurrence Condition]

 

Cleaning timing

 

[Major Troubleshooting]

This error occurs if a paper jam

 

Ink cartridge replacement

 

occurs during the power-on

 

 

timing

 

• Turn the printer off once and

sequence before initial ink charge.

 

[Major Troubleshooting]

 

 

install Maintenance Box again,

 

 

 

 

 

and turn the power on.

[Major Occurrence Timing]

 

Replace Maintenance Box

 

 

 

 

 

 

 

Power-on timing

 

 

 

 

 

 

 

 

 

 

 

 

(before initial ink charge)

 

 

 

 

 

 

[Major Troubleshooting]

 

 

 

 

 

 

Open the front cover and remove

 

 

 

 

 

 

the CR fixing tape.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Maintenance Box detection error

[Occurrence Condition]

This error occurs when Maintenance Box data is incorrect or it is not recognized correctly.

[Major Occurrence Timing]

Power-on timing

Maintenance Box replacement timing

Maintenance Box monitoring timing

[Major Troubleshooting]

Remove and reinstall Maintenance Box

Maintenance Box replacement

Relay Board CSIC Terminal replacement

Relay Board Assy replacement

Relay Board FFC replacement

Main Board replacement

Ink End error

[Occurrence Condition]

This error occurs when ink in Ink cartridge is empty.

[Major Occurrence Timing]

Power-on timing

Print start timing

Print timing

Cleaning timing

Ink cartridge replacement timing

[Major Troubleshooting]

Ink cartridge replacement

[NOTE]

If an error occurs during printing, the page where the error occurred is skipped and the printing resumes from the next page.

Ink cartridge detection error

[Occurrence Condition]

This error occurs when Ink cartridge data is incorrect or Ink cartridge is not recognized correctly.

[Major Occurrence Timing]

Power-on timing

Print start timing

Cleaning timing

Ink cartridge replacement timing

[Major Troubleshooting]

Remove and reinstall Ink cartridge.

Ink cartridge replacement

CSIC Terminal replacement

CSIC FFC replacement.

CR Contact Module replacement

Main Board replacement

No Ink cartridge error

[Occurrence Condition]

This error occurs when Ink cartridge is not installed.

[Major Occurrence Timing]

At power-on

[Major Troubleshooting]

Install Ink cartridge

Paper Jam error

Please refer to " Paper Jam error".

Cover open error

[Occurrence Condition]

This error occurs when Scanner Unit (Printer Cover) is open.

[Major Occurrence Timing]

At power-on

During printing

[Major Troubleshooting]

Close Scanner Unit (Printer Cover) replacement

Scanner Unit (Printer Cover) replacement

Cover Open Sensor replacement

Main Board replacement

3 Error is indicated during printing nozzle check pattern (p12)

Paper Jam error

[Occurrence Condition]

This error occurs when top/ bottom of paper is not detected by PE Sensor or PW Sensor in the specified steps of paper feeding operation correctly.

[Major Occurrence Timing]

Power-on timing

Paper loading timing

Paper eject timing

Duplex print timing

[Major Troubleshooting]

1Remove the jammed paper by opening Printer Cover.

2Push “Start” button.

3If not resolved by 2), check the following.

Foreign material, bits of paper

Part come-off

PE Lever

PE Sensor

Main Board

PW Sensor

[NOTE]

*If an error occurs during printing, the page where the error occurred is skipped and the printing resumes from the next page.

*If an error occurs during duplex printing, the following are performed.

If an error occurs during the front face of duplex printing, the page where the error occurred and the next page are skipped and the printing resumes from the page after the next.

If an error occurs during the back face of duplex printing, the page where the error occurred is skipped and the printing resumes from the next page.

No Paper error

 

 

Double Feed error

 

No Paper Cassette error

 

Paper Size Unmatch error

 

Manual Tray No Paper error

 

Manual Feed Request error

 

Excessive Manual Feed Error

 

 

 

 

 

 

 

 

 

 

 

 

 

[Occurrence Condition]

 

[Occurrence Condition]

 

[Occurrence Condition]

 

[Occurrence Condition]

 

[Occurrence Condition]

 

[Occurrence Condition]

 

[Occurrence Condition]

This error occurs when top of

 

This error occurs on the following

 

This error occurs if one of the

 

This error occurs when actual

 

When printing from Manual Tray

 

This error occurs if the printer

 

This error occurs when the PE

paper is not detected by PE Sensor

 

cases.

 

cassettes is not installed.

 

paper size is not matched to

 

(MSF unit), this error occurs if

 

cannot receive the manual feed

 

Sensor detects paper before

in the specified steps of paper

 

• A paper is ejected without

 

[Major Occurrence Timing]

 

theoretical one.

 

paper is not loaded at the time of

 

request.

 

manual feed or when paper is

loading operation correctly.

 

 

printing during paper loading

 

 

[Major Occurrence Timing]

 

data transmission.

 

[Major Occurrence Timing]

 

inserted too much.

[Major Occurrence Timing]

 

 

operation.

 

Paper loading timing

 

 

[Major Occurrence Timing]

 

 

[Major Occurrence Timing]

 

• Actual paper length is longer

 

(Front loading)

 

Duplex print timing

 

 

Paper loading timing

 

Paper loading timing

 

 

than theoretical one.

 

[Major Troubleshooting]

 

FAX data print timing

 

Paper loading timing

 

(Rear loading)

 

Print start timing (Rear loading)

[Major Troubleshooting]

 

[Major Occurrence Timing]

 

 

[Major Troubleshooting]

 

(Rear loading)

 

[Major Troubleshooting]

 

[Major Troubleshooting]

 

 

Install the Cassette Assy.

 

 

[Major Troubleshooting]

 

 

1 Put paper in cassette and push

 

Paper loading timing

 

 

1

Put correct sized paper in

 

 

• Send the print data.

 

• Eject paper with panel

“START” button.

 

[Major Troubleshooting]

 

 

 

 

cassette, and push “START”

 

• Put paper in the Manual Tray

 

• Main Board replacement

 

 

operation, and load paper

2 If a paper stops before reaching

 

 

 

2

button.

 

(MSF unit).

 

 

 

again.

PE Sensor, remove it and

 

PE Lever replacement

 

 

If not resolved by step 1),

 

PE Sensor replacement

 

 

 

Main Board replacement

check the paper condition.

 

PE Sensor replacement

 

 

 

check the following points.

 

PE Lever replacement

 

 

 

PE Sensor replacement

3 A) If no damage on the paper, set

 

PW Sensor replacement

 

 

 

PE Lever

 

Main Board replacement

 

 

 

PE Lever replacement

edge guide correctly after

 

Main Board replacement

 

 

 

PE Sensor

 

 

 

 

 

 

 

 

putting paper in cassette and

 

 

 

 

 

 

PW Sensor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

push “PRINT” button again.

 

 

 

 

 

 

Main Board

 

 

 

 

 

 

 

 

B)If damage on the paper, check foreign materials / parts comeoff / parts transformation in

paper path.

4If not resolved by 3-A) & 3-B), check the following.

Pickup Roller

Duplex Unit

PE Sensor

Main Board

PF Motor

Casette Assy

Insufficient Manual Feed

error

[Occurrence Condition]

This error occurs during manual feed if the PE Sensor detects paper but the paper is not fed by auto loading.

[Major Occurrence Timing]

Print start timing (Rear loading)

[Major Troubleshooting]

Eject paper with panel operation, and load paper again.

Figure 1-2. Troubleshooting Workflow (2)

13

Confidential

 

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

 

 

 

 

 

 

 

 

Revision C

 

 

4

 

 

 

 

 

 

 

 

 

 

 

5

Scanning cannot

6

ADF does

 

 

Problems related to print result or during printing (p12)

 

 

be performed

 

not operate

 

 

 

 

 

 

 

 

 

 

 

 

 

successfully (p12)

normally

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(p12)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor Printing

 

 

Poor Paper Loading

 

 

Abnormal Noise

 

 

Scanner failure

 

 

 

ADF failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Phenomenon]

 

 

[Presumable Cause]

 

[Presumable Cause]

 

[Presumable Cause]

 

 

 

[Phenomenon]

 

 

 

Poor printing quality

 

Use of 3rd party media

 

Foreign material

 

Contamination of Scanner

 

 

No paper feed

 

 

 

• Ink stain on paper

 

 

Edge guide mis-setting

 

Insufficient grease

 

Glass

 

 

 

Double feed

 

 

 

Dot missing

 

 

Foreign material

 

Gear damage

 

Contamination of Document

 

 

Paper jam

 

 

 

• Paper eject without printing

 

Parts come-off

 

• Stopper Holder Idle Roller is

 

 

Pad

 

 

 

Paper skew

 

 

 

[Presumable Cause]

 

 

Contamination of paper feed

 

 

installed in a wrong place.

 

• CIS Unit bonding failure

 

 

[Presumable Cause]

 

 

 

 

 

roller (Duplex Unit)

 

[Major Troubleshooting]

 

CIS Unit damage

 

 

 

 

 

 

• Driver / Panel mis-setting

 

Cassette Assy damage

 

 

Scanner Motor damage

 

 

Wear of Pickup Roller

 

• Contamination of CR scale

 

Pickup Roller deterioration,

 

Foreign material removal

 

[Major Troubleshooting]

 

 

• Wear of ADF Pad Assy

 

Contamination of Printhead

 

contamination

 

Lubrication of grease

 

 

 

Gear damage

 

 

 

 

Cover

 

 

Contamination of PF roller

 

Gear replacement

 

Scanner Glass cleaning

 

 

ADF Motor damage

 

Printhead damage

 

 

[Major Troubleshooting]

 

 

 

 

 

Document Pad cleaning

 

 

Contamination of Scanner

 

 

 

 

 

 

 

 

• Ink clogging of Printhead

 

 

 

 

 

 

Document Pad replacement

 

 

Glass

 

 

 

• Contamination on Cap Unit /

 

Recommendation of EPSON

 

 

 

 

 

CIS Unit replacement

 

 

Foreign material

 

 

 

 

Wiper of Ink system Assy

 

 

media

 

 

 

 

 

Scanner Motor replacement

 

 

Paper Sheet damage

 

• Ink system Assy damage

 

Edge guide re-setting

 

 

 

 

 

 

 

 

 

 

• ADF Cover Assy damage

 

Narrow PG

 

 

Foreign material removal

 

 

 

 

 

 

 

 

 

 

• Wear of EJ Roller

 

PE Lever damage

 

 

Parts re-installation

 

 

 

 

 

 

 

 

 

 

ADF Sensors damage

 

PE Sensor damage

 

 

• Pick Up Assy replacement

 

 

 

 

 

 

 

 

 

 

[Major Troubleshooting]

 

PW Sensor damage

 

 

Cassette Assy replacement

 

 

 

 

 

 

 

 

 

 

 

[Major Troubleshooting]

 

Printer Mechanism

 

 

 

 

 

 

 

 

 

 

• ADF Cover Assy replacement

 

 

 

replacement

 

 

 

 

 

 

 

 

 

 

• ADF Pad Assy replacement

 

• Driver / Panel re-setting

 

• Rear ASF Unit replacement

 

 

 

 

 

 

 

 

 

 

Scanner Glass cleaning

 

CR Scale replacement

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Foreign material removal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printhead cover cleaning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ADF Unit replacement

Printhead cleaning

Ink cartridge replacement

Printhead replacement

Rubber cleaning of Cap Unit of Ink system Assy

Ink system Assy replacement

PG readjustment

Printer Mechanism replacement

PE Lever replacement

PE Sensor replacement

PW Sensor replacement

Figure 1-3. Troubleshooting Workflow (3)

14

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision C

1.2 Power-On Sequence

This section describes the power-on sequences for this product. The preconditions are as follows.

The following explains how to use the simplified diagrams in Table 1-1 or Table 1-2. The diagrams show the movement of each component as seen from the front of the printer.

The rotation direction of the ASF Motor

Clockwise:

Paper is fed normally Counterclockwise:

Paper is fed backward The above shows clockwise rotation.

The rotation direction of the PF Motor

Clockwise:

Paper is fed normally Counterclockwise:

Paper is fed backward The above shows clockwise rotation.

Carriage movement

Right-pointing arrow: Moves to the 0-digit side

Digit number of CR Left-pointing arrow: Moves to the 130-digit side

The figure shows the carriage is moving to the 0-digit side.

Carriage

PF Roller

The condition of the CR lock

Red:

CR lock is set

White:

CR lock is released

The above shows the CR lock is set.

Figure 1-4. Movement of Components

Normal power-on sequence

No error occurred at the last power-on, and the power was turned off normally.

Initial ink charge has finished and every cartridge has sufficient ink.

No paper on the paper path.

The Printhead is capped by the cap of the Ink System.

CR Lock is engaged normally.

This indicates the Simple Sequence.

PG position is set to PG 1.

Option Cassette Unit is not installed.

Table 1-1. Power-on Sequence

 

 

Movement of

CR

PF

ASF

Operation

 

Motor

Motor

Motor

 

Components

 

 

rotation

rotation

rotation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. APG reset

 

 

 

 

 

 

 

 

 

1-1.If PG is other than 1, the APG Motor rotates to set PG to 1.*9

 

 

 

 

 

 

---

---

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Printhead initialization and fuse inspection

 

 

 

 

 

 

 

 

 

2-1.Initializes the Printhead, and checks the fuse on the printer control

 

 

 

 

 

 

---

---

---

circuit board.*1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Seeking the home position

 

 

 

 

 

 

 

 

 

3-1.To identify the CR Unit position, the CR Motor rotates

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

counterclockwise and it confirms the CR Unit touches the Right Frame

 

 

 

 

 

 

CCW

---

---

slowly. It regards the point when the CR Unit touches the Right Frame

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

as the position specified steps away from the home position, and sets it

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

as the origin.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-2.If it judges the CR Unit is in the home position, the PF Motor rotates

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

clockwise and resets the CR lock.

 

 

 

 

 

 

---

CW

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-3.The PF Motor rotates counterclockwise and sets the CR lock.

 

 

 

 

 

 

---

CCW

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power-On Sequence

15

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revision C

 

Table 1-1. Power-on Sequence

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Movement of

CR

PF

ASF

 

 

Operation

 

 

 

Motor

Motor

Motor

 

 

 

 

 

Components

 

 

 

 

 

 

rotation

rotation

rotation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-4.The CR Motor rotates clockwise and it confirms the CR Unit touches

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the Left Frame.*2

 

 

 

 

 

 

 

 

 

 

 

 

 

CW

---

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-5.The CR Motor and PF Motor stop.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

---

---

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-6.The CR Motor rotates clockwise, and the CR Unit moves to the home

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

position, then the CR lock is set.

 

 

 

 

 

 

 

 

 

 

 

 

 

CW

CCW

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-7.The PF Motor rotates clockwise and releases the CR lock.

 

 

 

 

 

 

 

 

 

 

 

 

 

---

CW

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4. CR measurement

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4-1.The CR Motor rotates counterclockwise, and the CR Unit moves to the

 

 

 

 

 

 

 

 

 

 

 

 

 

CCW

---

---

 

 

0-digit side.*3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4-2.The CR Motor rotates clockwise, and the CR Unit moves to the 130-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

digit side. (Measurement drive)

 

 

 

 

 

 

 

 

 

 

 

 

 

CW

---

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5. Adjustment of CR acceleration delay

 

 

 

 

 

 

 

 

 

 

 

 

 

CW/

 

 

 

 

5-1.The CR Motor rotates and the CR Unit moves back and forth two

 

 

 

 

 

 

 

 

 

 

 

 

 

---

---

 

 

times.*4

 

 

 

 

 

 

 

 

 

 

 

 

 

CCW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6. Measurement of synchronized drive timing correction

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CW/

CW/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6-1.The PF Motor and ASF Motor rotate.

 

 

 

 

 

 

 

 

 

 

 

 

 

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CCW

CCW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7. Low temperature operation sequence*5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7-1.The PF Motor rotates clockwise, and the CR lock is unlocked.

 

 

 

 

 

 

 

 

 

 

 

 

 

---

CW

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7-2.The CR Motor rotates and the CR Unit moves back and forth two

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

times.*4

 

 

 

 

 

 

 

 

 

 

 

 

 

CW/

---

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CCW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7-3.The PF Motor rotates counterclockwise and the CR lock is set.

 

 

 

 

 

 

 

 

 

 

 

 

 

---

CCW

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8. Setting the PF Roller origin

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8-1.The PF Motor rotates clockwise.*6

 

 

 

 

 

 

 

 

 

 

 

 

 

---

CW

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9. Sucking supply

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9-1.The Decompression Motor Assy 1 rotates in turn (decompresses =>

 

 

 

 

 

 

 

 

 

 

 

 

 

---

---

---

 

 

vents to atmosphere), and the diaphragm pump sucks ink from the ink

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridges.*8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9-2.The Decompression Motor Assy 2 rotates in turn (decompresses =>

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

vents to atmosphere), and the diaphragm pump sucks ink from the ink

 

 

 

 

 

 

 

 

 

 

 

 

 

---

---

---

 

 

cartridges.*8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10.Ink detection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10-1.Checks the ink consumption counters and the status of ink cartridges.

 

 

 

 

 

 

 

 

 

 

 

 

 

---

---

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power-On Sequence

16

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

 

 

 

 

 

 

 

 

 

Revision C

 

Table 1-1. Power-on Sequence

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Movement of

CR

PF

ASF

 

 

Operation

 

Motor

Motor

Motor

 

 

 

Components

 

 

 

 

rotation

rotation

rotation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11.Checking for waste ink overflow

 

 

 

 

 

 

 

 

 

 

 

 

 

11-1.Checks the waste ink counter of the Maintenance Box if the waste ink

 

 

 

 

 

 

 

 

---

---

---

 

 

overflow is occurring.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12.CR lock setting

 

 

 

 

 

 

 

 

 

 

 

 

 

12-1.The CR Motor rotates clockwise and the CR Unit moves to the home

 

 

 

 

 

 

 

 

CW

---

---

 

 

position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12-2.The CR Motor rotates counterclockwise and the CR Unit moves to the

 

 

 

 

 

 

 

 

 

 

 

 

 

0-digit side.

 

 

 

 

 

 

 

 

CCW

---

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12-3.The PF Motor rotates counterclockwise and the CR lock is set.

 

 

 

 

 

 

 

 

---

CCW

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12-4.The CR Motor rotates clockwise and the CR Unit moves to the home

 

 

 

 

 

 

 

 

 

 

 

 

 

position.

 

 

 

 

 

 

 

 

CW

---

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13.Set the Hopper up

 

 

 

 

 

 

 

 

 

 

 

 

 

13-1.The ASF Motor rotates clockwise and the Hopper is set up.*7

 

 

 

 

 

 

 

 

---

---

CW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note : On the premise on this table, PG does not change and the Rear ASF does not operate during the sequence.

Note "*1": If any trouble exists such as the fuse has blown, the fatal error occurs.

"*2": At this point, if the output value of the CR Motor is below the specified value, the paper jam error occurs. "*3": If, at this point, the output value of the CR Motor is more than the specified value, the fatal error occurs. "*4": The DC error may occur.

"*5": Executes when the detected temperature is under 5 oC (41oF) by the thermistor on the Printhead. "*6": If the phase of the PF Roller cannot be detected, the SMAP phase detection error occurs.

"*7": If the sensor cannot detect the Hopper, the cassette damage error occurs. "*8": If the Front Cover is open, the front cover open error occurs.

"*9": If the sensor cannot detect the APG position, the APG error occurs.

Power-on Sequence after Recovering from a Paper Jam Error

Table 1-2. Power-on Sequence after Recovering from a Paper Jam Error

 

Movement of

CR

PF

ASF

Operation

Motor

Motor

Motor

Components

 

rotation

rotation

rotation

 

 

 

 

 

 

 

Executes No.1 on the power-on sequence (Table 1-1).

 

1. Detecting remaining paper

 

 

 

 

 

 

 

 

CW/

 

 

 

 

1-1.The CR Motor rotates and the CR Unit moves back and forth slowly

 

 

 

---

---

 

 

once.

 

 

 

 

 

 

 

CCW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1-2.The CR Motor rotates clockwise and the CR Unit moves to the 0-digit

 

 

 

 

 

 

 

 

 

side slowly. At this point, if the CR lock lever, APG lever, and Suction

 

 

 

CW

---

---

 

 

Unit are on the way, it evacuates them.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1-3.The CR Motor rotates and the CR Unit moves back and forth slowly

 

 

 

 

 

 

 

 

once.*1

 

 

 

 

 

CW/

---

---

 

 

 

 

 

 

 

 

 

 

 

 

 

CCW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note : On the premise on this table, PG does not change and the Rear ASF does not operate during the sequence.

 

 

 

Note *1: At this point, if the output value of the CR Motor is more than the specified value, the paper jam error occurs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power-On Sequence

 

 

 

 

 

17

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision C

1.3 Fatal Error Code List

This section describes the fatal error code and the possible cause for this product.

Printer fatal error list

Table 1-3. Fatal Error List (Printer)

Error type

Error

Error name

 

Possible cause

code

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper jam

 

0x60

HP (Home Potion) error

Foreign object

 

 

 

• Deformation of the main frame

 

 

 

 

 

 

0x61

Deadlock Avoidance error

Foreign object

 

• Deformation of the main frame

 

 

 

 

 

 

 

 

 

 

 

Paper jam

 

0x62

Impossible contact detection error

Foreign object

 

PW sensor failure

 

 

 

 

 

 

• Deformation of the main frame

 

 

 

 

 

 

 

Contact error at ink replacement timing

Paper jam

 

0x63

Foreign object

 

(Power-off)

 

 

• Deformation of the main frame

 

 

 

 

 

 

 

 

 

 

 

Defective initial operation

 

0x64

PW sensor failure error

PW sensor failure

 

 

 

Main board failure

 

 

 

 

 

 

 

 

Paper jam

 

0x65

PW sensor detected foreign object error

Foreign object

 

 

 

• Deformation of the main frame

 

 

 

 

 

 

 

 

APG motor failure

 

0x67

APG error

APG encoder failure

 

 

 

Main board failure

 

 

 

 

 

0x69

Option Cassette recovery mode error

• Option cassette board failure

Printer

Main board failure

 

 

 

 

 

 

 

0x6A

SMAP phase detection error

Misalignment of eccentric correction phase

 

 

 

 

 

 

0x6B

PF runaway error

PF encoder failure

 

Motor driver failure

 

 

 

 

 

 

 

 

 

0x6C

Option Cassette Connected error

Four optional cassettes or more setting error

 

 

 

 

 

 

0x6D

Option Cassette Connected error

Option cassette setting error

 

 

 

 

 

 

0x6E

Option Cassette Connected error

Option cassette setting error

 

 

 

 

 

 

0x6F

Option Cassette Connected error

Option cassette setting error

 

 

 

 

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

Board failure)

 

0x70

Opt1 ASF excess load error

Opt1 ASF motor failure

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

Cable disconnection

 

 

 

 

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

Board failure)

 

0x71

Opt1 ASF excess speed error

Opt1 ASF motor failure

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

Cable disconnection

 

 

 

 

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

Board failure)

 

0x72

Opt1 ASF PID reverse error

Opt1 ASF motor failure

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

Cable disconnection

 

 

 

 

 

Fatal Error Code List

18

Confidential

 

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

Revision C

 

 

 

 

 

Table 1-3. Fatal Error List (Printer)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error type

Error

Error name

 

Possible cause

 

 

 

 

code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0x73

Opt1 ASF PID lock error

 

Opt1 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0x74

Opt1 ASF load position reverse error

 

Opt1 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0x75

Opt1 ASF load position excess speed error

 

Opt1 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0x76

Opt1 ASF load position excess load error

 

Opt1 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Protection material remains

 

 

 

 

 

 

 

 

• Opt1 LFT Motor Failure

 

 

 

 

 

0x77

Opt1 LFT PID excess load error

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt1 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt1 LFT Motor Failure

 

 

 

 

Printer

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

0x78

Opt1 LFT PID excess speed error

 

 

Board failure)

 

 

 

 

 

 

 

 

• Opt1 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0x79

Opt1 LFT PID lock error

 

Opt1 ASF motor failure

 

 

 

 

 

 

 

 

• Opt1 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x7A

Opt1 LFT PID driving time error

 

• Opt1 LIFT motor failure

 

 

 

 

 

 

• Opt1 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x7B

Opt2 LFT PID driving time error

 

• Opt2 LIFT motor failure

 

 

 

 

 

 

• Opt2 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x7C

Opt3 LFT PID driving time error

 

• Opt3 LIFT motor failure

 

 

 

 

 

 

• Opt3 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x7D

Option Communication error

 

Main board failure (UART Parity error/ UART FIFO Overflow)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x7E

Emergency stop error

 

Emergency cover open error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x7F

Inspection mode error

 

 

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0x80

Opt2 ASF PID excess load error

 

Opt2 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0x81

Opt2 ASF PID excess speed error

 

Opt2 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fatal Error Code List

19

 

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

Revision C

 

 

 

Table 1-3. Fatal Error List (Printer)

 

 

 

 

 

 

 

 

 

Error type

Error

Error name

 

Possible cause

 

 

code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

Board failure)

 

 

 

0x82

Opt2 ASF PID reverse error

 

Opt2 ASF motor failure

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

Board failure)

 

 

 

0x83

Opt2 ASF PID lock error

 

Opt2 ASF motor failure

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

Board failure)

 

 

 

0x84

Opt2 ASF load position reverse error

 

Opt2 ASF motor failure

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

Board failure)

 

 

 

0x85

Opt2 ASF load position excess load error

 

Opt2 ASF motor failure

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

Board failure)

 

 

 

0x86

Opt2 ASF load position excess load error

 

Opt2 ASF motor failure

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Protection material remains

 

 

 

 

 

 

• Opt2 LIFT motor failure

 

 

Printer

0x87

Opt2 LFT PID excess load error

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

Board failure)

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 LIFT motor failure

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

0x88

Opt2 LFT PID excess speed error

 

 

Board failure)

 

 

 

 

 

 

• Opt2 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 LIFT motor failure

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

0x89

Opt2 LFT PID lock error

 

 

Board failure)

 

 

 

 

 

 

• Opt2 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

0x8A

Ink Leak error

 

• Ink leak at the ink supply route.

 

 

 

 

Printhead failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Communication connector (Drawer Connectors) failure

 

 

 

0x8C

Opt Communication error

 

Cable disconnection

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

0x8D

Factor Error other than printer driver

 

This error occurs if the printer becomes a fatal error status due to a

 

 

 

 

failure of parts other than the printer such as the scanner or ADF.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x8E

Driver mismatch error

 

An unsupported drive was used.

 

 

 

 

 

 

 

 

 

 

 

0x8F

EEPROM verify error (by command)

 

 

---

 

 

 

 

 

 

 

 

 

 

 

0x93

PE sensor failure

 

PE sensor failure

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x94

PW sensor light value adjust error

 

PW sensor failure

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fatal Error Code List

20

Confidential

 

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

Revision C

 

 

 

 

 

Table 1-3. Fatal Error List (Printer)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error type

Error

Error name

 

Possible cause

 

 

 

 

code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x96

Decompress pump motor drive time error

 

Decompress motor failure

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x97

Head drive circuit VBS over-voltage error

 

Head FFC failure

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x99

IES (Ink End Sensor) process check error

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

0x9A

Circuit error (include blowout of a fuse)

 

Power board failure

 

 

 

 

 

 

Printhead failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printhead FFC failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x9B

Transistor temperature error

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Cooling of print head

 

 

 

 

 

0x9C

X-Hot detect error (pre printing)

 

Print head failure

 

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Cooling of print head

 

 

 

 

 

0x9D

X-Hot detect error (after flushing)

 

Print head failure

 

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Cooling of print head

 

 

 

 

 

0x9E

Head temperature error

 

Print head failure

 

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x9F

No print inspection mode error

 

 

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0xA0

Opt3 ASF PID excess load error

 

Opt3 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0xA1

Opt3 ASF PID excess speed error

 

Opt3 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0xA2

Opt3 ASF PID reverse error

 

Opt3 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0xA3

Opt3 ASF PID lock error

 

Opt3 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0xA4

Opt3 ASF load position reverse error

 

Opt3 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0xA5

Opt3 ASF load position excess speed error

 

Opt3 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0xA6

Opt3 ASF load position excess load error

 

Opt3 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fatal Error Code List

21

 

Confidential

 

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

Revision C

 

 

 

 

 

Table 1-3. Fatal Error List (Printer)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error type

Error

Error name

 

Possible cause

 

 

 

 

code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Protection material remains

 

 

 

 

 

 

 

 

• Opt3 LFT Motor Failure

 

 

 

 

 

0xA7

Opt3 LFT PID excess load error

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 LFT Motor Failure

 

 

 

 

 

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

0xA8

Opt3 LFT PID excess speed error

 

 

Board failure)

 

 

 

 

 

 

 

 

• Opt3 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 LFT Motor Failure

 

 

 

 

 

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

0xA9

Opt3 LFT PID lock error

 

 

Board failure)

 

 

 

 

 

 

 

 

• Opt3 LIFT driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt1 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0xAA

Opt1 ASF PID driving time error

 

Opt1 ASF Motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt2 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

 

0xAB

Opt2 ASF PID driving time error

 

Opt2 ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller drive mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Opt3 ASF Encoder failure (contaminated/detached scale, Encoder

 

 

 

 

 

 

 

 

 

Board failure)

 

 

 

 

Printer

0xAC

Opt3 ASF PID driving time error

 

Opt3 ASF motor failure

 

 

 

 

 

 

 

• Pickup Roller drive mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xAD

Opt1 ASF BS driving time error

 

• Opt1 ASF motor failure

 

 

 

 

 

 

• Opt1 ASF Drive Board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xAE

Opt2 ASF BS driving time error

 

• Opt2 ASF motor failure

 

 

 

 

 

 

• Opt2 ASF Drive Board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xAF

Opt3 ASF BS driving time error

 

• Opt3 ASF motor failure

 

 

 

 

 

 

• Opt3 ASF Drive Board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xB0

Opt Communication error

 

Communication connector failure

 

 

 

 

 

(Parameter length abnormality)

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xB1

Opt Communication error

 

Communication connector failure

 

 

 

 

 

(Sub function code abnormality)

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xB2

Opt Communication error

 

Communication connector failure

 

 

 

 

 

(A lot of numbers of optional cassettes)

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xB3

Opt Communication error

 

Communication connector failure

 

 

 

 

 

(Parameter abnormality)

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xB4

Opt Communication error

 

Communication connector failure

 

 

 

 

 

(Time-out error)

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xB5

Opt Communication error

 

Communication connector failure

 

 

 

 

 

(Function code abnormality)

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xB6

Opt Communication error

 

Communication connector failure

 

 

 

 

 

(Communication sequence abnormality)

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Opt Communication error

 

Communication connector failure

 

 

 

 

 

0xB7

(Number of row for optional cassette

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

abnormality in power supply ON)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fatal Error Code List

22

 

Confidential

 

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

Revision C

 

 

 

 

 

Table 1-3. Fatal Error List (Printer)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error type

Error

Error name

 

Possible cause

 

 

 

 

code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink cartridge failure

 

 

 

 

 

 

 

 

CSIC Loose connection

 

 

 

 

 

0xB9

Ink device error

 

CSIC Terminal failure

 

 

 

 

 

 

 

 

• CR Contact Module failure

 

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink cartridge failure

 

 

 

 

 

 

 

 

CSIC Loose connection

 

 

 

 

 

0xBA

Ink device error

 

CSIC Terminal failure

 

 

 

 

 

 

 

 

• CR Contact Module failure

 

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CSIC Loose connection

 

 

 

 

 

0xC0

CRCM access error

 

CSIC Terminal failure

 

 

 

 

 

 

• CR Contact Module failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CSIC Loose connection

 

 

 

 

 

0xC1

CRCM access error

 

CSIC Terminal failure

 

 

 

 

 

 

• CR Contact Module failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink cartridge failure

 

 

 

 

 

0xC3

Ink device error

 

CSIC Terminal failure

 

 

 

 

 

 

• CR Contact Module failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• ASF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

 

 

failure)

 

 

 

 

 

0xD1

ASF PID excess load error

 

ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller drive mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer

 

 

 

ASF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

0xD2

ASF PID excess speed error

 

 

failure)

 

 

 

 

 

 

 

 

• Motor driver failure (Main board failure)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• ASF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

0xD3

ASF PID reverse error

 

 

failure)

 

 

 

 

 

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• ASF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

 

 

failure)

 

 

 

 

 

0xD4

ASF PID lock error

 

ASF motor failure

 

 

 

 

 

 

• Pickup Roller (2nd cassette) drive mechanism overload (paper jam /

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xD5

LFT PID excess load error

 

LFT motor failure

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xD7

LFT PID lock error

 

 

---

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• ASF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

0xD8

ASF load position reverse error

 

 

failure)

 

 

 

 

 

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• ASF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

0xD9

ASF load position excess speed error

 

 

failure)

 

 

 

 

 

 

 

 

• Motor driver failure (Main board failure)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• ASF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

 

 

failure)

 

 

 

 

 

0xDA

ASF load position excess load error

 

ASF motor failure

 

 

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xDB

LFT PID driving time error

 

Main board failure

 

 

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fatal Error Code List

23

 

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

Revision C

 

 

 

Table 1-3. Fatal Error List (Printer)

 

 

 

 

 

 

 

 

 

Error type

Error

Error name

 

Possible cause

 

 

code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xDD

LFT PID excess speed error

 

Main board failure

 

 

 

 

• Pickup Roller driven mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xDE

ASF PID driving time error

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

0xDF

ASF load position driving time error

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

• CR Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xE1

CR PID excess load error

 

CR motor failure

 

 

 

 

 

 

• Carriage overload error (paper jam, foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• CR Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xE2

CR PID excess speed error

 

Motor driver failure (Main Board failure)

 

 

 

 

 

 

• Tooth skip of the CR Timing Belt

 

 

 

 

 

 

• Improper tension of the CR Timing Belt

 

 

 

 

 

 

 

 

 

 

 

 

 

• CR Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xE3

CR PID reverse error

 

Tooth skip of the CR Timing Belt

 

 

 

 

 

 

• Improper tension of the CR Timing Belt

 

 

 

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

 

 

 

 

• CR Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xE4

CR PID lock error

 

CR motor failure

 

 

 

 

 

 

• Carriage overload error (paper jam, foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• CR Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

Printer

0xE5

CR PID speed fall error

 

• Motor Driver failure (Main Board failure)

 

 

 

• Tooth skip of the CR Timing Belt

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Improper tension of the CR Timing Belt

 

 

 

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

 

 

 

 

• APG encoder failure (contaminated/detached scale, Encoder Board

 

 

 

0xE6

APG PID lock error

 

 

failure)

 

 

 

 

APG motor failure

 

 

 

 

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• APG encoder failure (contaminated/detached scale, Encoder Board

 

 

 

0xE7

APG PID excess load error

 

 

failure)

 

 

 

 

APG motor failure

 

 

 

 

 

 

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• CR Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xE8

CR load position reverse error

 

Tooth skip of the CR Timing Belt

 

 

 

 

 

 

• Improper tension of the CR Timing Belt

 

 

 

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

 

 

 

 

• CR Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xE9

CR load position excess speed error

 

Motor driver failure (Main board failure)

 

 

 

 

 

 

• Tooth skip of the CR Timing Belt

 

 

 

 

 

 

• Improper tension of the CR Timing Belt

 

 

 

 

 

 

 

 

 

 

 

 

 

• CR Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xEA

CR load position excess load error

 

CR motor failure

 

 

 

 

 

 

• Carriage overload error (paper jam, foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

0xEB

APG PID driving time error

 

Main board failure

 

 

 

 

 

 

 

 

 

Fatal Error Code List

24

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

 

Revision C

 

 

 

Table 1-3. Fatal Error List (Printer)

 

 

 

 

 

 

 

 

 

Error type

Error

Error name

 

Possible cause

 

 

code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• APG encoder failure (contaminated/detached scale, Encoder Board

 

 

 

0xEC

APG PID excess speed error

 

 

failure)

 

 

 

 

 

 

• Motor driver failure (Main board failure)

 

 

 

 

 

 

 

 

 

 

 

0xED

APG PID reverse error

 

Main Board failure

 

 

 

 

Motor Driver failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0xEE

CR PID driving time error

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

0xEF

CR load position driving time error

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

• PF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xF1

PF PID excess load error

 

PF motor failure

 

 

 

 

 

 

• PF drive mechanism overload (paper jam, foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• PF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xF2

PF PID excess speed error

 

Motor driver failure (Main Board failure)

 

 

 

 

 

 

• Tooth skip of the PF Timing Belt

 

 

 

 

 

 

• Improper tension of the PF Timing Belt

 

 

 

 

 

 

 

 

 

 

 

 

 

• PF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xF3

PF PID reverse error

 

Tooth skip of the PF Timing Belt

 

 

 

 

 

 

• Improper tension of the PF Timing Belt

 

 

Printer

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

 

 

 

 

• PF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xF4

PF PID lock error

 

PF motor failure

 

 

 

 

 

 

• PF drive mechanism overload (paper jam, foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

 

• PF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

0xF8

PF load position reverse error

 

 

failure)

 

 

 

 

• Tooth skip of the PF Timing Belt

 

 

 

 

 

 

 

 

 

 

 

 

• Improper tension of the PF Timing Belt

 

 

 

 

 

 

 

 

 

 

 

 

 

• PF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xF9

PF load position excess speed error

 

Motor driver failure (Main board failure)

 

 

 

 

 

 

• Tooth skip of the PF Timing Belt

 

 

 

 

 

 

• Improper tension of the PF Timing Belt

 

 

 

 

 

 

 

 

 

 

 

 

 

• PF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

 

failure)

 

 

 

0xFA

PF load position excess load error

 

PF motor failure

 

 

 

 

 

 

• PF driver mechanism overload (paper jam/foreign object)

 

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

0xFE

PF PID driving time error

 

Main board failure

 

 

 

 

 

 

 

 

 

 

 

0xFF

PF load position driving time error

 

Main board failure

 

 

 

 

 

 

 

 

 

Fatal Error Code List

25

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision C

ADF/Scanner fatal error list (WF-8510/WF-8590 Series only)

Table 1-4. Fatal Error List (ADF/Scanner)

Error type

Error code

 

Error name

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

0x01

ADF PID excess speed error

 

failure)

 

 

• Motor driver failure (SCN Main board failure)

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

0x02

ADF PID reverse error

 

failure)

 

 

Paper jam

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

ADF PID (Proportional Integral Derivative

 

failure)

0x03

ADF motor failure

Controller) lock error

 

Paper jam

 

 

 

 

Cable disconnection

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

failure)

0x04

ADF PID acceleration lock detection error

ADF motor failure

 

 

Paper jam

 

 

Cable disconnection

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

failure)

0x05

ADF PID excess load error

ADF motor failure

 

 

Paper jam

 

 

Cable disconnection

 

 

 

 

0x06

ADF PID driving time error

SCN Main board failure

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

0x09

ADF BS+ excess speed error

 

failure)

 

 

• Motor driver failure (SCN Main board failure)

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

0x0A

ADF BS+ reverse error

 

failure)

 

 

Paper jam

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

failure)

0x0B

ADF BS+ lock error

ADF Motor failure

 

 

• ADF drive overload (paper jam, foreign object)

 

 

Cable disconnection

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

failure)

0x0D

ADF BS+ excess load error

ADF motor failure

 

 

• ADF drive overload (paper jam, foreign object)

 

 

Cable disconnection

 

 

 

 

0x0E

ADF BS+ driving time error

SCN Main board failure

 

 

 

 

 

 

CIS Unit failure

0x10

HP detection error

Scanner Housing failure

 

 

• SCN Main board failure

 

 

 

 

 

 

CIS Unit failure

 

 

• Scanner Housing failure (Including wrong attachment of the origin mark)

0x11

Contact detection distance exceeded error

SCN Main Board failure

 

 

• Scanner FFC failure / Scanner FFC connection failure

 

 

• Scanner Motor failure / Scanner Motor connection failure

 

 

 

 

 

 

CIS Unit failure

 

Opposite side contact detection distance

• Scanner housing failure (Including wrong attachment of the origin mark)

0x12

SCN Main board failure

exceeded error

 

• Scanner FFC failure / Scanner FFC connection failure

 

 

 

 

• Scanner motor failure / Scanner motor connection failure

 

 

 

 

Fatal Error Code List

26

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision C

 

 

Table 1-4. Fatal Error List (ADF/Scanner)

 

 

 

 

 

 

 

 

 

 

Error type

Error code

 

Error name

 

 

 

 

 

 

 

 

 

 

 

 

CIS Unit failure

 

 

 

 

 

• Scanner Housing failure (Including wrong attachment of the origin mark)

 

 

 

Opposite side wrong contact detection distance

• SCN Main board failure

 

 

 

0x13

Scanner FFC failure

 

 

 

error

 

 

 

 

• Scanner FFC connection failure

 

 

 

 

 

 

 

 

 

 

Scanner motor failure

 

 

 

 

 

• Scanner motor connection failure

 

 

 

 

 

 

 

 

 

 

0x14

Measurement failure error

Scanner drive mechanism was overloaded

 

 

 

 

 

 

 

 

 

 

0x20

LED light error

CIS Unit failure

 

 

 

• SCN Main board failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ALD motor failure

 

 

 

0x21

ALD PID excess speed error

Motor driver failure

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

ALD motor failure

 

 

 

0x22

ALD PID reverse error

Motor driver failure

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

ALD motor failure

 

 

 

0x23

ALD PID Lock error

Motor driver failure

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

ALD motor failure

 

 

 

0x24

ALD PID acceleration lock

Motor driver failure

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

ALD motor failure

 

 

 

0x25

ALD PID excess load error

Motor driver failure

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

 

ALD motor failure

 

 

 

0x26

ALD PID driving time error

Motor driver failure

 

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

Option error

Main Board failure

 

 

 

0x30

MAIN-B connection error

Connected error between the Main board and SCN Main Board

 

 

 

 

 

• SCN Main Board failure

 

 

 

 

 

 

 

 

 

 

0x31

MAIN-A connection error

Main Board failure

 

 

 

• Scanner FFC connection failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0x36

Paper jam error

Paper jam

 

 

 

Foreign object

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

0x41

FB PID excess speed error

 

failure)

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

 

• Motor driver failure (SCN Main board failure)

 

 

 

 

 

 

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

0x42

FB PID reverse error

 

failure)

 

 

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

failure)

 

 

 

0x43

FB PID lock error

ADF motor failure

 

 

 

 

 

• ADF drive mechanism overload (assembling failure, lubrication failure)

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

failure)

 

 

 

0x44

FB PID acceleration lock

ADF motor failure

 

 

 

 

 

• ADF drive mechanism overload (assembling failure, lubrication failure)

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

Fatal Error Code List

27

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision C

 

 

Table 1-4. Fatal Error List (ADF/Scanner)

 

 

 

 

 

 

 

 

 

 

Error type

Error code

 

Error name

 

 

 

 

 

 

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

failure)

 

 

 

0x45

FB PID excess load error

ADF motor failure

 

 

 

 

 

• ADF drive mechanism overload (assembling failure, lubrication failure)

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

0x46

FB PID driving time error

SCN Main board failure

 

 

 

 

 

 

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

0x49

FB BS+ excess sped error

 

failure)

 

 

 

 

 

• Motor driver failure (SCN Main board failure)

 

 

 

 

 

 

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

0x4A

FB BS+ reverse error

 

failure)

 

 

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

failure)

 

 

 

0x4B

FB BS+ lock error

ADF Motor failure

 

 

 

 

 

• ADF drive mechanism overload (assembling failure, lubrication failure)

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

 

• ADF Encoder failure (contaminated/detached scale, Encoder Board

 

 

 

 

 

 

failure)

 

 

 

0x4D

FB BS+ excess load error

ADF motor failure

 

 

 

 

 

• ADF drive mechanism overload (assembling failure, lubrication failure)

 

 

 

 

Cable disconnection

 

 

 

 

 

 

 

 

 

 

0x4E

FB BS+ driving time error

SCN Main board failure

 

 

 

 

 

 

 

 

 

 

0x51

Automatic judgement fatal error 1

 

---

 

 

 

 

 

 

 

 

 

 

0x52

Automatic judgement fatal error 2

 

---

 

 

 

 

 

 

 

 

 

 

0x53

Automatic judgement fatal error 3

 

---

 

 

 

 

 

 

 

 

 

 

0x54

Automatic judgement fatal error 4

 

---

 

 

 

 

 

 

 

 

 

 

0x55

Automatic judgement fatal error 5

 

---

 

 

 

 

 

 

 

 

 

 

Table 1-5. Fatal Error List (μSD (PDL))

 

 

 

 

 

 

 

 

 

 

Error type

Error code

 

Error name

 

 

 

 

 

 

 

 

 

 

0x5F

Match error between Main ROM and μSD

Mismatch of firmware ver. of the main and μSD

 

 

 

ROM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fatal Error Code List

28

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision C

 

Inspection mode error list

 

 

 

 

 

 

Table 1-6. Inspection mode error list

 

 

 

 

 

 

 

Error name

 

Error indication

Remedy

 

 

 

 

 

 

 

 

Fatal error

 

Fatal Error (Error Code: 0xXX)

Refer to " Fatal Error Code List (p18)".

 

 

 

 

 

 

 

 

Printer failure error

 

Fatal Error (Error Code: 0xXX)

Refer to" Fatal Error Code List (p18)".

 

 

 

 

 

 

 

 

Paper jam error

 

Paper Jam Error

Remove the jammed paper, close the cover.

 

 

 

 

 

 

 

 

No paper error

 

Paper Out Error

Set the paper, close the cover.

 

 

 

 

 

 

 

 

No tray / cassette error

 

Cassette Nothing

Set the cassette.

 

 

 

 

 

 

 

 

Rear cover open error

 

Rear Open Error

Close the rear cover.

 

 

 

 

 

 

 

 

Opt cover open error

 

Opt Cover Open

Close the opt cassette cover.

 

 

 

 

 

 

 

 

Ink case open error

 

Ink Cover Open Error

Close the ink cover.

 

 

 

 

 

 

 

 

Cover open error

 

Cover Open Error

Close the cover.

 

 

 

 

 

 

 

 

Carriage outside error

 

OutSide Carriage

Lock the CR Unit.

 

 

 

 

 

 

 

 

No ink cartridge error

 

Ink Out Error

Replace the ink pack.

 

 

 

 

 

 

 

 

ink cartridge abnormal error

 

Ink Out Error

Replace the ink pack.

 

 

 

 

 

 

 

 

ink cartridge non-genuine error

 

Ink Out Error

Replace the ink pack.

 

 

 

 

 

 

 

 

Initial charge error

 

Ink Out Error

Replace the ink pack.

 

 

 

 

 

 

 

 

ink error

 

Ink Out Error

Replace the ink pack.

 

 

 

 

 

 

 

 

Ink end error

 

Ink Out Error

Replace the ink pack.

 

 

 

 

 

 

 

 

Print error

 

Ink Out Error

Replace the ink pack.

 

 

 

 

 

 

 

 

Maintenance box nothing error

 

Maintenance Box Nothing Error

Replace the maintenance box.

 

 

 

 

 

 

 

 

Maintenance box CSIC error

 

Maintenance Box CSIC Error

Replace the maintenance box.

 

 

 

 

 

 

 

 

Maintenance box full error

 

Maintenance Box Full Error

Replace the maintenance box.

 

 

 

 

 

 

 

 

Double feed error

 

Paper Piled out Error

Remove the jammed paper, close the cover.

 

 

 

 

 

 

 

 

Fax paper length mismatch error

 

Other Error

Set the specified paper.

 

 

 

 

 

 

 

 

Auto duplex paper length mismatch error

 

Paper Size Error (Duplex)

Changes to the paper size of paper a possible duplex printing.

 

 

 

 

 

 

 

 

Paper mismatch error (logical)

 

Other Error

Changes to the kind of paper a possible duplex printing.

 

 

 

 

 

 

 

 

Duplex printing error

 

Cant Dup Media

Set the paper for the duplex printing.

 

 

 

 

 

 

 

 

Roller Life End error

 

Roller Life End

Replace the roller.

 

 

 

 

 

 

 

 

Cassette failure error

 

Cassette Break

Replace the cassette.

 

 

 

 

 

 

 

 

Memory overflow error

 

Other Error

Expand the memory

 

 

 

 

 

 

 

 

Manual Feed command error

 

Manual Feed Error

Changes to the paper

 

 

 

 

 

 

 

 

Driver mismatch error

 

Other Error

---

 

 

 

 

 

 

 

 

 

 

Ink leakage Error

Replace Printhead

 

 

 

 

Fatal Error 0x8A

<Procedure>

 

 

Ink Leakage error

 

 

1.Start the adjust program .

 

 

 

 

1-1. Ink leak error reset

 

 

 

 

 

 

 

 

 

 

1-2. Ink flushing.

 

 

 

 

 

2.Replace Printhead.

 

 

 

 

 

 

 

Fatal Error Code List

29

Confidential

EPSON WF-8010/WF-8090 Series/WF-8510/WF-8590 Series

Revision C

1.3.1 FAX Troubleshooting (WF-8510/WF-8590 Series only)

1.3.1.1 FAX Log

When an error related to fax occurs, it is not only indicated on the LCD but also saved as a log file. The error code is recorded in it, and according to this log, the contents of the error can be confirmed.

Table 1-7. FAX Log (1)

Log Name

Description

Save Destination

 

 

 

Latest log*1

The latest communication log of sending / polling reception

Nonvolatile memory

(Last Transaction)

 

 

 

 

 

 

The following information is stored.

 

 

Item

Information

 

 

Communication start

Year/month/day/hour/minute

 

 

date / time

 

 

 

 

 

 

 

 

 

Communication type

Sending/receiving/polling reception

 

 

 

Sending/polling reception:

 

 

 

• Destination name of speed dial (first 20 characters)

 

Communication log

Communication ID

• Telephone number (last 20 characters)

 

• Destination fax ID (20 characters)

Nonvolatile memory

(Fax Log)

 

 

Receiving:

 

 

 

 

 

 

• Destination fax ID (20 characters)

 

 

 

 

 

 

Airtime

Hour/minute/second

 

 

Communication pages

0 to 100

 

 

 

 

 

 

 

Common:

 

 

Communication result

Normal/cancel/error code*

 

 

Sending/polling reception:

 

 

 

 

 

 

No dial tone detected/No fax signal detected/Busy tone detected

 

 

Note *: For error codes, see Table 1-9. Error Code List (p.31).

 

 

 

 

 

Power failure log*2

The information stored in this log is the same as the communication log. However, since the

Nonvolatile memory

(Fax Log)

airtime is “Unknown” in this case, the result of it is recorded as “power failure”.

 

Note *1:The latest communication log for all destinations are printed in a list form when the sequential broadcast is executed. Cancellation is treated as a normal termination, therefore, if it is cancelled, the latest log is printed when the auto print setting is “always print”, and not printed when the setting is “only when an error occurs”. If “only when an error occurs” is selected, the log is printed even when an error occurs for just one destination.

*2:The power failure log when the sequential broadcast is being executed is not printed for the destinations to which the transmission log is already complete then. If the power failure occurs before the scheduled sending time when a broadcast is scheduled, the scheduled sending time is recorded.

The communication log is not stored under the following conditions:

When the sending operation is canceled while storing B&W image or waiting for redialing.

In the case of a power failure during the operation of sending/polling reception including waiting status for redial, or during receive operation.

When the receiving operation is canceled before the fax signal is detected.

If the fax signal is not detected during receiving operation.

If cancelled during the sequential broadcast.

(The log for the destinations of “not dialed yet” or “waiting for re-dial” is not saved except for those of which the communication is complete.)

Fatal Error Code List

30

Confidential

Loading...
+ 254 hidden pages