Epson WF-8010DW User Guide

User's Guide

NPD5017-00 EN

User's Guide

Copyright

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

© 2013 Seiko Epson Corporation. All rights reserved.

The contents of this manual and the specifications of this product are subject to change without notice.

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User's Guide

Trademarks

Trademarks

EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.

PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.

Intel® is a registered trademark of Intel Corporation.

Microsoft®, Windows®, and Windows Vista®are registered trademarks of Microsoft Corporation.

Apple, Macintosh, Mac OS, OS X, and Bonjour are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint is a trademark of Apple Inc.

Google Cloud Print™ is a registered trademark of Google Inc.

Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be registered in certain jurisdictions.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

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User's Guide

Contents

Contents

Copyright

Trademarks

About This Manual

Introduction to the Manuals. . . . . . . . . . . . . . . . . . .7 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7 Descriptions Used in this Manual. . . . . . . . . . . . . . . 8 Operating System References. . . . . . . . . . . . . . . . . . 8

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer Advisories and Warnings. . . . . . . . . . . . . . 10

Advisories and Warnings for Setting Up/

Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . 10 Advisories and Warnings for Using the

Printer with a Wireless Connection. . . . . . . . . . . 11 Advisories and Warnings for Using the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Advisories and Warnings for Using the

Optional Cabinet. . . . . . . . . . . . . . . . . . . . . . . . 11 Protecting Your Personal Information. . . . . . . . . . . 12

Administrator Settings

Locking the Printer Settings Using an

Administrator's Password. . . . . . . . . . . . . . . . . . . . 13

Unlocking the Printer Settings. . . . . . . . . . . . . . . . 13

Printer Basics

Part Names and Functions. . . . . . . . . . . . . . . . . . . 14 Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Buttons and Lights. . . . . . . . . . . . . . . . . . . . . . . 18 Icons Displayed on the LCD Screen. . . . . . . . . . .18 Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Loading Paper

Paper Handling Precautions. . . . . . . . . . . . . . . . . . 24

Available Paper and Capacities. . . . . . . . . . . . . . . . 24

List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 27

Loading Paper in the Paper Cassette. . . . . . . . . . . . 28

Loading Paper in the Rear Paper Feed. . . . . . . . . . . 30

Loading Paper in the Front Paper Feed Slot. . . . . . . 32

Loading Envelopes and Precautions. . . . . . . . . . . . 33

Setting the Paper Size and Paper Type for Each

Paper Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Printing

Printing from a Computer. . . . . . . . . . . . . . . . . . . 35

Printing Basics - Windows. . . . . . . . . . . . . . . . . 35 Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .36 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .38 Printing Several Pages on One Sheet. . . . . . . . . . 40 Printing to Fit the Paper Size. . . . . . . . . . . . . . . .41 Printing Multiple Files Together (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 43 Enlarged Printing and Making Posters (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 44 Printing on Envelopes. . . . . . . . . . . . . . . . . . . . 50 Printing Using Advanced Features. . . . . . . . . . . 51

Smart Devices Printing. . . . . . . . . . . . . . . . . . . . . .53

Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . 54

Canceling Printing - Printer Button. . . . . . . . . . .54

Canceling Printing - Windows. . . . . . . . . . . . . . 54

Canceling Printing - Mac OS X. . . . . . . . . . . . . . 54

Replacing Ink Cartridges and Other

Consumables

Checking the Status of the Ink Cartridges and

the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . . 55

Checking the Status of the Ink Cartridges and

the Maintenance Box - Control Panel. . . . . . . . . 55 Checking the Status of the Ink Cartridges and

the Maintenance Box - Windows. . . . . . . . . . . . .55 Checking the Status of the Ink Cartridges and

the Maintenance Box - Mac OS X. . . . . . . . . . . . 55

Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . . .56

Ink Cartridge Handling Precautions. . . . . . . . . . . . 56

Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . . . 57

Maintenance Box Code. . . . . . . . . . . . . . . . . . . . . 59

Maintenance Box Handling Precautions. . . . . . . . . 59

Replacing a Maintenance Box. . . . . . . . . . . . . . . . . 60

Maintenance Rollers Codes. . . . . . . . . . . . . . . . . . 61

Replacing Maintenance Rollers in Paper

Cassette 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Replacing Maintenance Rollers in Paper

Cassette 2 to 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

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User's Guide

Contents

Temporarily Printing with Black Ink. . . . . . . . . . . . 68

Temporarily Printing with Black Ink - Windows. 69 Temporarily Printing with Black Ink -

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Conserving Black Ink when the Black Ink Is

Low (for Windows Only). . . . . . . . . . . . . . . . . . . . 71

Improving Print Quality

Checking and Cleaning the Print Head. . . . . . . . . . 72

Checking and Cleaning the Print Head -

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 72

Checking and Cleaning the Print Head -

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Checking and Cleaning the Print Head -

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 73

Aligning the Print Head - Control Panel. . . . . . . 74

Aligning the Print Head - Windows. . . . . . . . . . .74

Aligning the Print Head - Mac OS X. . . . . . . . . . 75

Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . . 75

Applications and Network Service

Information

Epson Connect Service. . . . . . . . . . . . . . . . . . . . . .76

Web Conf ig. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Necessary Applications. . . . . . . . . . . . . . . . . . . . . .76

Windows Printer Driver. . . . . . . . . . . . . . . . . . . 76 Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . 78 E-Web Print (for Windows Only). . . . . . . . . . . . 80 EPSON Software Updater. . . . . . . . . . . . . . . . . .80 EpsonNet Conf ig. . . . . . . . . . . . . . . . . . . . . . . . 80

Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 81

Uninstalling Applications - Windows. . . . . . . . . 81

Uninstalling Applications - Mac OS X. . . . . . . . . 81

Installing Applications. . . . . . . . . . . . . . . . . . . . . . 82

Updating Applications and Firmware. . . . . . . . . . . 83

Solving Problems

Checking the Printer Status. . . . . . . . . . . . . . . . . . 84

Checking Messages on the LCD Screen. . . . . . . . 84 Checking the Printer Status - Windows. . . . . . . . 85 Checking Printer Status - Mac OS X. . . . . . . . . . 85

Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 85

Removing Jammed Paper from the Front

Cover (A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Removing Jammed Paper from the Rear

Paper Feed (B1). . . . . . . . . . . . . . . . . . . . . . . . . 86

Removing Jammed Paper from the Front

Paper Feed Slot (B2). . . . . . . . . . . . . . . . . . . . . .87 Removing Jammed Paper from the Paper

Cassette (C1/C2/C3/C4). . . . . . . . . . . . . . . . . . .88 Removing Jammed Paper from Rear Cover 1

(D1) and Rear Cover 2 (D2). . . . . . . . . . . . . . . . 89 Removing Jammed Paper from the Rear

Cover (E) of the Optional Paper Cassette Unit. . . 90

Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .91

Power and Control Panel Problems. . . . . . . . . . . . . 92

Power Does Not Turn On. . . . . . . . . . . . . . . . . . 92

Power Does Not Turn Of f. . . . . . . . . . . . . . . . . . 92

LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . . 92

Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . 92

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 93

Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 93 The Position, Size, or Margins of the Printout

Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . . 95 Printed Characters Are Incorrect or Garbled. . . . 95 T he Printed Image Is Inverted. . . . . . . . . . . . . . . 96 The Printout Problem Could Not be Cleared. . . . 96

Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . . 96

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Slight Electric Shock when Touching the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Operation Sounds Are Loud. . . . . . . . . . . . . . . . 97 Forgot Your Password. . . . . . . . . . . . . . . . . . . . .97 Application Is Blocked by a Firewall (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 97

Appendix

Technical Specif ications. . . . . . . . . . . . . . . . . . . . . 98

Printer Specifications. . . . . . . . . . . . . . . . . . . . . 98 Interface Specifications. . . . . . . . . . . . . . . . . . . .98 Wi-Fi Specif ications. . . . . . . . . . . . . . . . . . . . . . 99 Ethernet Specif ications. . . . . . . . . . . . . . . . . . . . 99 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . . 99 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Electrical Specif ications. . . . . . . . . . . . . . . . . . 100 Environmental Specif ications. . . . . . . . . . . . . . 101 System Requirements. . . . . . . . . . . . . . . . . . . . 101

Regulatory Information. . . . . . . . . . . . . . . . . . . . 102

Standards and Approvals. . . . . . . . . . . . . . . . . 102 Restrictions on Copying. . . . . . . . . . . . . . . . . . 102

Printer Transfer and Transportation. . . . . . . . . . . 103

Printer Transfer Within a Short Distance. . . . . . 103

Transporting the Printer. . . . . . . . . . . . . . . . . . 104

Installing the Optional Units. . . . . . . . . . . . . . . . .104

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User's Guide

Contents

Optional Cabinet Code. . . . . . . . . . . . . . . . . . .104

Installing the Optional Cabinet. . . . . . . . . . . . . 104

Optional Paper Cassette Unit Code. . . . . . . . . . 109

Installing the Optional Paper Cassette Units. . . 110

Printer Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . .114

Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 115

Technical Support Web Site. . . . . . . . . . . . . . . .115

Contacting Epson Support. . . . . . . . . . . . . . . . 115

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User's Guide

About This Manual

About This Manual

Introduction to the Manuals

The latest versions of the following manuals are available from the Epson support website.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.

Start Here (paper manual)

Provides you with an introduction to the printer and services.

User's Guide (PDF manual)

This manual. Provides instructions on using the printer, replacing ink cartridges, maintenance, and solving problems.

Network Guide (PDF manual)

Provides information on network settings and solving problems when using the printer on a network.

Administrator's Guide (PDF manual)

Provides network administrators with information on management and printer settings.

Epson Connect Guide (PDF manual)

Provides information on Epson Connect services. This guide is available from the Epson Connect portal website.

https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only)

As well as the manuals above, check the various types of help information available from the printer itself or from the applications.

Marks and Symbols

!Caution:

Instructions that must be followed carefully to avoid bodily injury.

cImportant:

Instructions that must be observed to avoid damage to your equipment.

Note:

Instructions containing useful tips and restrictions on printer operation.

& Related Information

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User's Guide

About This Manual

Links to related sections.

Descriptions Used in this Manual

Screenshots of the printer driver screens are from Windows 8 or Mac OS X v10.8.x. The content displayed on the screens varies depending on the model and situation.

Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.

Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows

In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

Microsoft® Windows® 8.1 operating system

Microsoft® Windows® 8 operating system

Microsoft® Windows® 7 operating system

Microsoft® Windows Vista® operating system

Microsoft® Windows® XP operating system

Microsoft® Windows® XP Professional x64 Edition operating system

Microsoft® Windows Server® 2012 operating system

Microsoft® Windows Server® 2008 R2 operating system

Microsoft® Windows Server® 2008 operating system

Microsoft® Windows Server® 2003 R2 operating system

Microsoft® Windows Server® 2003 operating system

Mac OS X

In this manual, "Mac OS X v10.9.x" refers to "OS X Mavericks" and "Mac OS X v10.8.x" refers to "OS X Mountain Lion". Additionally, "Mac OS X" is used to refer to "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", "Mac OS X v10.6.x", and "Mac OS X v10.5.8".

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User's Guide

Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

Be sure your AC power cord meets the relevant local safety standard.

Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except as specifically explained in the printer's manuals.

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

Place the printer near a wall outlet where the plug can be easily unplugged.

Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

Take care not to spill liquid on the printer and not to handle the printer with wet hands.

Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.

If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two people should assume the correct positions as shown below.

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User's Guide

Important Instructions

Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.

If ink gets on your skin, wash the area thoroughly with soap and water.

If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

If ink gets into your mouth, see a doctor right away.

Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your skin.

Do not shake ink cartridges too vigorously; otherwise ink may leak from the cartridge.

Keep ink cartridges and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

Do not block or cover the vents and openings in the printer.

Use only the type of power source indicated on the printer's label.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Avoid electrical outlets controlled by wall switches or automatic timers.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.

When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.

When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

Allow space behind the printer for the cables.

Leave enough space in front of the printer for the paper to be fully ejected.

Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.

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User's Guide

Important Instructions

Do not insert objects through the slots in the printer.

Do not put your hand inside the printer during printing.

Do not touch the white flat cable inside the printer.

Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

Do not move the print head by hand; otherwise, you may damage the printer.

Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.

Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place.

If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

Advisories and Warnings for Using the Printer with a Wireless Connection

Do not use this printer inside medical facilities or near medical equipment. Radio waves from this printer may adversely affect the operation of electrical medical equipment.

Do not use this printer near automatically controlled devices such as automatic doors or fire alarms. Radio waves from this printer may adversely affect these devices, and could lead to accidents due to malfunction.

Advisories and Warnings for Using the LCD Screen

The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.

Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.

The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Advisories and Warnings for Using the Optional Cabinet

This cabinet is exclusively designed to install this printer on top as well as the optional paper cassette units. Do not install any other products except for the specified printer and paper cassette unit.

Do not climb on the cabinet or place heavy object on it.

Make sure you use the cabinet with the two stands attached.

Secure the printer or the optional paper cassette unit to the cabinet using the two attachments and screws supplied with the cabinet.

When using the printer, make sure you lock the casters at the front of the cabinet.

Do not move the cabinet when the casters are locked.

When moving the cabinet with the printer or the optional paper cassette unit installed, avoid moving over uneven or rough surfaces.

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User's Guide

Important Instructions

Protecting Your Personal Information

This printer allows you to store names, telephone numbers, and email addresses in its memory even when the power is turned off.

If you give the printer to someone else or dispose of it, erase the memory by selecting Menu > System Administration > Restore Default Settings > Clear All Data and Settings on the control panel.

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User's Guide

Administrator Settings

Administrator Settings

Locking the Printer Settings Using an Administrator's

Password

You can set an administrator's password to lock the printer settings so that they cannot be changed by other users. You can lock the following settings.

System Administration

Eco Mode

You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config.

cImportant:

Do not forget the password. If you forget the password, contact your dealer.

1.Enter Menu from the home screen.

2.Select Admin Settings > Admin Password.

3.Select Register, and then enter a password.

4.Enter the password again.

5.Select Lock Setting, and then enable it.

Unlocking the Printer Settings

1.Enter Menu from the home screen.

2.Select Admin Settings.

3.Enter the administrator's password.

4.Select Lock Setting, and then disable it.

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User's Guide

Printer Basics

Printer Basics

Part Names and Functions

A	Edge guides	Feeds the paper straight into the printer. Slide to the
		edges of the paper.
B	Front paper feed slot (B2)	Load one sheet of paper at a time by hand.
C	Paper cassette 1 (C1)	Loads paper.
D	Paper cassette 2 to 4 (C2 to C4)	Optional paper cassette units. Loads paper.
E	Cabinet	Optional cabinet. Stores paper or other consumables.

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User's Guide

Printer Basics

A	Edge guides	Feeds the paper straight into the printer. Slide to the
		edges of the paper.
B	Paper support	Supports loaded paper.
C	Rear paper feed (B1)	Loads paper.
D	Feeder guard	Prevents foreign substance from entering the printer.
		Usually keep this guard closed.
E	Output tray	Holds the ejected paper.
F	Edge guides	Feeds the paper straight into the printer. Slide to the
		edges of the paper.
G	Paper cassette	Loads paper.

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User's Guide

Printer Basics

A	Control panel	Operates the printer.
B	Print head	Fires ink.
C	Front cover (A)	Open when replacing ink cartridges or removing
		jammed paper inside the printer.

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User's Guide

Printer Basics

A	Rear cover 2 (D2)	Pull out when removing jammed paper.
B	AC inlet	Connects the power cord.
C	Rear cover 1 (D1)	Open when replacing the maintenance box or
		maintenance rollers, or removing jammed paper.
D	Rear cover (E)	Covers for the optional paper cassette units. Open
		when replacing the maintenance rollers or removing
		jammed paper.
E	Service USB port	USB port for future use.
		Do not remove the sticker.
F	USB port	Connects a USB cable.
G	LAN port	Connects a LAN cable.

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User's Guide

Printer Basics

Control Panel

Buttons and Lights

A		Turns the printer on or off.
		Unplug the power cord when the power light is off.
B		Displays the Paper Setup screen. You can select the paper size and paper type settings for each
		paper source.
C	Error	Flashes or turns on when an error occurs.
D	Data	Flashes while the printer is processing data.
		Turns on when there are queued jobs.
E	-	Displays menus and messages.
F		Returns to the previous screen.
G	l, u, r, d, OK	Press l, u, r, and d to select menus. Press OK to confirm your selection or run the selected
		feature.
		When entering characters, press l, u, r, and d to select characters.
H		Stops the current operation.
		When entering characters, press this button to change the character type.

Icons Displayed on the LCD Screen

The following icons are displayed on the LCD screen depending on the printer's status.

Turns on while the printer is connected to a wired (Ethernet) network.

Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not connected.

Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

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User's Guide

Printer Basics

			Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the
			printer is searching for a wireless (Wi-Fi) network connection.
			Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode.
			Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct
			mode.
			Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode.
			Turns on when Eco Mode is enabled.
	Menu Options
Menu
	Menu	Settings and Explanations
	Ink Levels	Displays the approximate levels of the ink cartridges and the maintenance box.
		When an exclamation mark is displayed, the ink cartridge is running low on ink or the maintenance
		box is nearly full.
	Maintenance	Print Head Nozzle		Prints a pattern to check if the print head nozzles are clogged.
		Check
		Print Head		Cleans clogged nozzles in the print head.
		Cleaning
		Print Head		Adjusts the print head to improve print quality.
		Alignment		Run Vertical Alignment if your printouts look blurry or text and lines are
				misaligned.
				Run Horizontal Alignment if your printouts contain horizontal banding at
				regular intervals.
		Thick Paper		Reduces ink smearing when printing. Enable this feature only when you see
				ink smearing on your printouts because it may lower the printing speed. This
				feature is disabled when the power is turned off.
		Paper Guide		Use this feature to feed plain paper for cleaning when there are ink stains on
		Cleaning		the internal rollers or a paper feed problem has occurred.
		Remove Paper		Use this feature if there are still some torn pieces of paper inside the printer
				even after removing jammed paper.
		Maintenance Roller		Displays the status of the maintenance rollers for the paper cassette in the
		Information		Maintenance Roller Status.
				After replacing maintenance rollers, select Reset Maintenance Roller
				Counter to reset the counter for the paper cassette in which you replaced the
				maintenance rollers.
	Paper Setup	Select the paper size and paper type you loaded in each paper source.

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User's Guide

		Printer Basics
Menu	Settings and Explanations
Print Status Sheet	Configuration	Prints an information sheet showing the current printer status and settings.
	Status Sheet
	Supply Status	Prints an information sheet showing the status of consumables.
	Sheet
	Usage History	Prints an information sheet showing the usage history of the printer.
	Sheet
Network Status	Wi-Fi/Network	Displays or prints the current network settings.
	Status
	Wi-Fi Direct Status
	Epson Connect	Displays whether or not the printer is registered and connected to Epson
	Status	Connect or Google Cloud Print service.
		See the Epson Connect portal website for more details.
	Google Cloud Print
	Status	https://www.epsonconnect.com/
		http://www.epsonconnect.eu (Europe only)
Confidential Job	Displays a list of jobs for which a password has been set. To print a job, select the job and enter the
	password.
Admin Settings	These menus allow an administrator to register an administrator password to protect the printer
	settings from being changed by other users.
	Admin Password	Set, change, or reset the administrator password.
		If you forget the password, contact your dealer.
	Lock Setting	You need to enter an administrator password when you enter the System
		Administration settings and when you change the settings of Eco Mode.
System	See the pages that describe these features for more details.
Administration

Related Information

& “System Administration” on page 20

System Administration

Select Menu on the home screen, and then select System Administration.

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User's Guide

Printer Basics

Menu	Settings and Explanations
Printer Settings	Paper Source	Rear Paper Feed	Feeds paper from the rear paper feed on a priority
	Settings	Priority	basis.
		A4/Letter Auto	Feeds paper from the paper source set as A4 size
		Switching	when there is no paper source set as Letter, or feeds
			from the paper source set as Letter size when there is
			no paper source set as A4.
		Auto Select Settings	Specify which paper source to feed from. When there
			are multiple paper sources available, paper is fed from
			the paper source with paper settings that match the
			print job.
		Error Notice	Displays an error message when the paper size or
			type settings in Paper Setup and the print settings
			do not match.
	Auto Error Solver	Select an action to perform when a 2-sided printing error occurs.
		Enabled: If a 2-sided job is sent when there is no paper available that supports
		2-sided printing, the printer displays an error message, and then automatically
		prints on only one side of the paper.
		Enabled: The printer displays an error message and cancels printing.
	PC Connection via	Enables printers that are connected to the computer over a USB connection. If
	USB	this feature is disabled, the computer does not recognize printers with a USB
		connection.
Common Settings	Sleep Timer	Select the time period before the printer enters sleep mode (energy saving
		mode) when no operations are performed.
		The LCD screen turns black when the set time passes.
	Power Off Timer	You can adjust the time before power management is applied. Any increase
		will affect the product’s energy efficiency. Please consider the environment
		before making any change.
	LCD Contrast	Adjust the brightness of the LCD screen.
	Date/Time Settings	Date/Time	Enter the current date and time.
		Daylight Saving	Select the summer time setting that applies to your
		Time	area.
		Time Difference	Enter the time difference between your local time and
			UTC (Coordinated Universal Time).
	Language	Select the display language.
	Scroll Speed	Select the scroll speed of the LCD screen.

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User's Guide

Printer Basics

	Menu	Settings and Explanations
	Wi-Fi/Network	Wi-Fi/Network	Displays or prints the network settings and connection status.
	Settings	Status
		Wi-Fi Setup	Wi-Fi Setup Wizard	See the Network Guide for more details.
			Push Button Setup
			(WPS)
			PIN Code Setup
			(WPS)
			Wi-Fi Auto Connect
			Disable Wi-Fi	You may be able to resolve network problems by
				disabling the Wi-Fi settings or making the Wi-Fi
				settings again. See the Network Guide for more details.
			Wi-Fi Direct Setup	See the Network Guide for more details.
		Connection Check	Checks the status of the network connection and prints the network
			connection check report. If there are any problems with the connection, see
			the check report to solve the problem.
		Advanced Setup	See the Network Guide for more details.
	Epson Connect	You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the
	Services	services (restore the default settings).
		See the Epson Connect portal website for more details.
	Google Cloud Print
	Services	https://www.epsonconnect.com/
		http://www.epsonconnect.eu (Europe only)
	Universal Print	These print settings are applied when you print using an external device without using the printer
	Settings	driver.
		Top Offset	Adjust the top or left margin of the paper.
		Left Offset
		Top Offset in Back	Adjust the top margin or left margin for the back of the page when
			performing 2-sided printing.
		Left Offset in Back
		Check Paper Width	Checks the paper width before the printer starts printing. This prevents
			printing beyond the edges of the paper when the paper size setting is not
			correct, but the printing time may be little longer.
		Dry Time	Select the drying time when performing 2-sided printing.
		Skip Blank Page	Skips blank pages in the print data automatically.
	Security Settings	Delete All	Deletes all saved confidential jobs.
		Confidential Jobs

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User's Guide

		Printer Basics
Menu	Settings and Explanations
Eco Mode	The following Eco mode settings are available. When these settings are disabled, the settings made in
	Common Settings are applied.
	Sleep Timer	Select the time period before the printer enters sleep mode (energy saving
		mode) when no operations are performed.
		The LCD screen turns black when the set time passes.
	Power Off Timer	Select the time period before the printer turns off automatically.
Restore Default	Resets the selected settings to their defaults.
Settings

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User's Guide

Loading Paper

Loading Paper

Paper Handling Precautions

Read the instruction sheets supplied with the paper.

Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.

Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout.

Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.

Related Information

& “Printer Specifications” on page 98

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.

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User's Guide

Loading Paper

Genuine Epson Paper

	Media Name	Size		Loading Capacity (Sheets)			2-Sided
							Printing
			Paper	Paper	Rear Paper	Front
			Cassette 1	Cassette 2	Feed	Paper Feed
				to 4		Slot
	Epson Bright White	A4	200	400	50	1	Auto, Manual*
	Ink Jet Paper
	Epson Ultra Glossy	A4, 13 × 18 cm	–	–	20	–	–
	Photo Paper	(5 × 7 in.), 10 ×
		15 cm (4 × 6 in.)
	Epson Premium	A3+, A3	–	–	10	–	–
	Glossy Photo Paper
		A4, 13 × 18 cm	–	–	20	–	–
		(5 × 7 in.), 16:9
		wide size (102 ×
		181 mm), 10 ×
		15 cm (4 × 6 in.)
	Epson Premium	A3+, A3	–	–	10	–	–
	Semigloss Photo
		A4, 10 × 15 cm	–	–	20	–	–
	Paper
		(4 × 6 in.)
	Epson Photo Paper	A4, 13 × 18 cm	–	–	20	–	–
	Glossy	(5 × 7 in.), 10 ×
		15 cm (4 × 6 in.)
	Epson Matte	A3+, A3	–	–	10	–	–
	Paper-
		A4	–	–	20	–	–
	Heavyweight
	Epson Photo	A3+, A3	–	–	50	–	–
	Quality Ink Jet
		A4	–	–	70	–	–
	Paper

*Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side already printed.

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User's Guide

Loading Paper

Commercially Available Paper

Media Name	Size	Loading Capacity (Sheets or Envelopes)					2-Sided
							Printing
		Paper	Paper	Rear Paper	Front
		Cassette 1	Cassette 2	Feed	Paper Feed
			to 4		Slot
Plain paper	A3, B4	Up to the line under the d		50	1		Auto,
Copy paper		symbol inside the edge					Manual*1*2
Letterhead		guide.
	Legal, Letter,	Up to the line under the d		80	1		Auto,
Recycled paper
Color paper	A4, B5, A5	symbol inside the edge					Manual*1*2
		guide.
Preprinted paper
	B6, A6	Up to the	–	80	1		Manual*1*2
		line under
		the d
		symbol
		inside the
		edge guide.
	Executive	Up to the	–	80	1		Manual*1*2
		line under
		the d
		symbol
		inside the
		edge guide.
	User Defined	-	-	1	–		Manual
	(mm)
	55 × 127 to 105
	× 148,
	297 × 431.8 to
	329 × 1200
	User Defined	–	–	80	1		Manual*1*2
	(mm)
	105 × 148 to
	148 × 210
	User Defined	–	–	80	1		Auto,
	(mm)						Manual*1*2
	148 × 210 to
	215 × 297
	User Defined	–	–	50	1		Auto,
	(mm)						Manual*1*2
	215 × 297 to
	297 × 431.8
Thick paper	A3, B4, Legal,	–	–	10	–		Manual*3
	Letter, A4, B5,
	A5, A6,
	Executive
	User Def	ined	–	–	1	–	Manual

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User's Guide

Loading Paper

Media Name	Size	Loading Capacity (Sheets or Envelopes)				2-Sided
						Printing
		Paper	Paper	Rear Paper	Front
		Cassette 1	Cassette 2	Feed	Paper Feed
			to 4		Slot
Envelope	Envelope #10,	–	–	10	–	–
	Envelope DL,
	Envelope C6
	Envelope C4	–	–	1	–	–

*1 Only use the rear paper feed to print 2-sided print jobs manually.

*2 You can load up to 30 sheets for paper with one side already printed. *3 You can load up to 5 sheets for paper with one side already printed.

Related Information

& “Part Names and Functions” on page 14

List of Paper Types

To obtain optimum printing results, select the paper type that suits the paper.

Media Name	Media Type
	Control Panel	Printer Driver
Copy paper, Plain paper	plain papers	plain papers
Epson Bright White Ink Jet Paper
Letterhead	Letterhead	Letterhead
Recycled paper	Recycled	Recycled
Colored paper	Color	Color
Preprinted paper	Preprinted	Preprinted
Epson Ultra Glossy Photo Paper	Ultra Glossy	Epson Ultra Glossy
Epson Premium Glossy Photo Paper	Prem. Glossy	Epson Premium Glossy
Epson Premium Semigloss Photo	Prem. Semigloss	Epson Premium Semigloss
Paper
Epson Photo Paper Glossy	Glossy	Photo Paper Glossy
Epson Matte Paper-Heavyweight	Matte	Epson Matte
Epson Photo Quality Ink Jet Paper
Thick paper	Thick-Paper	Thick-Paper
Envelope	Envelope	Envelope

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User's Guide

Loading Paper

Loading Paper in the Paper Cassette

Note:

If the optional cabinet and the paper cassette units are installed, do not pull out two or more paper cassettes at the same time.

1.Check that the printer is not operating, and then pull out the paper cassette.

2.Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.

3.Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.

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User's Guide

Loading Paper

cImportant:

Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide.

4.Check that the paper size label matches the size of the paper loaded in the paper cassette. If it does not match, remove the holder and change the paper size indicated on the label.

5.Insert the paper cassette all the way.

6.On the control panel, set the size and type of the paper you loaded in the paper cassette.

7.Slide out the output tray.

Related Information

&“Paper Handling Precautions” on page 24

&“Available Paper and Capacities” on page 24

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User's Guide

Loading Paper

Loading Paper in the Rear Paper Feed

1.Open the feeder guard and pull out the paper support.

2.Slide the edge guides.

3.Load paper at the center of the rear paper feed with the printable side facing up.

cImportant:

Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide.

Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.

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