Xerox ApeosPort-III C2200, ApeosPort-III C2201, ApeosPort-III C3300, DocuCentre-III C2200, DocuCentre-III C2201 Administrator Guide

ApeosPort-III C3300/C2200/C2201

DocuCentre-III C3300/C2200/C2201

Administrator Guide

Microsoft, Windows, Windows NT, and Windows Server, Windows Vista, and Microsoft Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

NetWare is a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated. EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

All product/brand names are trademarks or registered trademarks of the respective holders. Permission has been obtained from Microsoft Corporation for use of software screen shots. For information on license, refer to About License in the User Guide.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

1.This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in whole or part, without the written consent of the publisher.

2.Parts of this manual are subject to change without prior notice.

3.We welcome any comments on ambiguities, errors, omissions, or missing pages.

4.Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, THE DOCUMENT COMPANY, Ethernet, CentreWare, and the stylized X are registered trademarks of Xerox Corporation. DocuWorks is a trademark of Xerox Corporation and Fuji Xerox Co., Ltd. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents
Table of Contents ........................................................................................................	1
1 Before Using the Machine ......................................................................................	11
Preface ......................................................................................................................	12
Types of Manuals ......................................................................................................	13
Using This Guide .......................................................................................................	14
Organization of This Guide ...................................................................................	14
Conventions ..........................................................................................................	15
Interface Cables ........................................................................................................	17
Using the Parallel Interface...................................................................................	17
Using the USB Interface .......................................................................................	17
Using the Ethernet Interface .................................................................................	17
Energy Saver Mode...................................................................................................	19
Changing the Energy Saver Mode Change Interval .............................................	19
Customizing the Control Panel ..................................................................................	22
Entering Text .............................................................................................................	27
2 Paper and Other Media ...........................................................................................	29
Paper Types ..............................................................................................................	30
Loadable Quantity and Sheets for Supported Paper ............................................	30
Supported Paper Type..........................................................................................	31
Loading Paper ...........................................................................................................	39
Loading Paper in the Trays 1 to 4.........................................................................	39
Loading Paper in the Tray 5 (Bypass) ..................................................................	40
Changing the Paper Size...........................................................................................	42
Changing the Paper Size for the Trays 1 to 4.......................................................	42
Changing the Paper Settings.....................................................................................	44
3 Maintenance.............................................................................................................	47
Replacing Consumables............................................................................................	48
Replacing the Toner Cartridges ............................................................................	50
Replacing the Waste Toner Bottle (R5) ................................................................	52
Replacing the Drum Cartridges.............................................................................	55
Replacing the Staple Cartridge (for Finisher-A1) ..................................................	59
Replacing the Staple Cartridge (for Finisher-B1) ..................................................	60
Replacing the Staple Cartridge (for Finisher-C1 or Finisher-C1
with Booklet Maker) ..............................................................................................	61
Replacing the Staple Cartridge (for Booklet Maker Unit for Finisher-B1) .............	63
Replacing the Staple Cartridge (for Finisher-C1 with Booklet Maker) ..................	64
Emptying the Punch Waste Container (for Finisher-B1) .......................................	65
Emptying the Punch Waste Container (for Finisher-C1 or Finisher-C1 with Booklet
Maker)...................................................................................................................	66

1

	Cleaning the Machine.................................................................................................	68
	Cleaning the Exterior .............................................................................................	68
	Cleaning the Interior (LED Printheads)..................................................................	68
	Cleaning the Document Cover and Document Glass ............................................	70
	Cleaning the Film and Constant Velocity Transport Glass ....................................	70
	Cleaning the Document Feeder Rollers.................................................................	71
	Executing Calibration .................................................................................................	72
	Printing a Report/List..................................................................................................	75
	Deleting the Private Print Job with an Invalid User ID................................................	76
4	Machine Status .........................................................................................................	79
	Overview of Machine Status.......................................................................................	80
	Machine Information...................................................................................................	81
	General Information ...............................................................................................	81
	Paper Tray Status..................................................................................................	83
	Print Reports..........................................................................................................	83
	Automatically Printed Reports/Lists .......................................................................	91
	Overwrite Hard Disk...............................................................................................	93
	Print Mode .............................................................................................................	93
	Fax Receiving Mode ..............................................................................................	96
	Faults..........................................................................................................................	97
	Supplies......................................................................................................................	98
	Billing Information.......................................................................................................	99
	Billing Information ..................................................................................................	99
	User Account Billing Information..........................................................................	100
5	Tools........................................................................................................................	103
	System Settings Procedure......................................................................................	104
	Step 1 Entering System Administration Mode .....................................................	104
	Step 2 Entering the System Administrator User ID and Passcode......................	104
	Step 3 Selecting [Tools].......................................................................................	105
	Step 4 Selecting an Item on the [Tools] Screen ..................................................	105
	Step 5 Setting a Feature......................................................................................	107
	Step 6 Exiting the System Administration Mode..................................................	107
	Tools Menu List ........................................................................................................	108
	Common Service Settings........................................................................................	123
	Machine Clock/Timers .........................................................................................	123
	Audio Tones.........................................................................................................	125
	Screen/Button Settings ........................................................................................	127
	Paper Tray Settings .............................................................................................	128
	Image Quality Adjustment/Calibration .................................................................	132
	Reports ................................................................................................................	133
	Maintenance ........................................................................................................	135
	Watermark ...........................................................................................................	135

2

Table of Contents
Secure Watermark ..............................................................................................	137
Image Log Control (ApeosPort Series Models Only) ..........................................	139
Print Universal Unique ID (ApeosPort Series Models Only) ...............................	140
Other Settings .....................................................................................................	141
Copy Service Settings .............................................................................................	148
Copy Tab - Features Allocation ..........................................................................	148
Preset Buttons ....................................................................................................	149
Copy Defaults .....................................................................................................	149
Copy Control .......................................................................................................	153
Original Size Defaults .........................................................................................	155
Reduce/Enlarge Presets .....................................................................................	156
Custom Colors ....................................................................................................	156
Annotations - Create Comments.........................................................................	156
Connectivity & Network Setup .................................................................................	157
Port Settings .......................................................................................................	157
Protocol Settings.................................................................................................	161
Machine’s E-mail Address/Host Name ...............................................................	163
Proxy Server Settings (ApeosPort Series Models Only).....................................	164
Outgoing/Incoming E-mail Settings.....................................................................	165
Remote Authentication /Directory Service (ApeosPort Series Models Only)......	166
Security Settings .................................................................................................	170
Other Settings .....................................................................................................	173
Print Service Settings ..............................................................................................	175
Allocate Memory .................................................................................................	175
Delete Form ........................................................................................................	177
Other Settings .....................................................................................................	177
Scan Service Settings .............................................................................................	181
First Tab..............................................................................................................	181
Scan Defaults......................................................................................................	181
Scan to PC Defaults............................................................................................	184
Original Size Defaults .........................................................................................	184
Output Size Defaults ...........................................................................................	185
Reduce/Enlarge Presets .....................................................................................	185
Other Settings .....................................................................................................	185
Fax Service Settings................................................................................................	187
Screen Defaults ..................................................................................................	187
Fax Defaults........................................................................................................	188
Fax Control .........................................................................................................	189
Fax Received Options.........................................................................................	193
Reduce/Enlarge Presets .....................................................................................	193
Original Size Defaults .........................................................................................	194
Local Terminal Information .................................................................................	194
Internet Fax Control ............................................................................................	195
E-mail/Internet Fax Service Settings .......................................................................	198
E-mail Control .....................................................................................................	198

3

Mailbox Service Settings ..........................................................................................	201
Job Flow Service Settings (ApeosPort Series Models Only)....................................	202
Media Print Service Settings ....................................................................................	203
Stored Document Settings .......................................................................................	204
Web Applications Service Setup (ApeosPort Series Models Only)..........................	205
Server Certificate Verification Settings ................................................................	205
Server Setup........................................................................................................	207
Web Browser Setup (ApeosPort Series Models Only) .............................................	209
Setup ........................................................................................................................	211
Create Mailbox.....................................................................................................	211
Stored Programming............................................................................................	213
Create Job Flow Sheet ........................................................................................	213
Create Job Flow Sheet Keyword .........................................................................	220
Add Address Book Entry......................................................................................	220
Create Fax Group Recipients ..............................................................................	227
Add Fax Comment...............................................................................................	228
Paper Tray Attributes...........................................................................................	228
Accounting................................................................................................................	229
Create/View User Accounts.................................................................................	229
Account Details....................................................................................................	232
Reset User Accounts ...........................................................................................	232
System Administrator's Meter (Copy Jobs)..........................................................	233
Accounting Type ..................................................................................................	233
Accounting Login Screen Settings.......................................................................	234
Fax Billing Data....................................................................................................	235
Authentication/Security Settings...............................................................................	236
System Administrator Settings.............................................................................	236
Authentication ......................................................................................................	237
Allow User to Disable Active Settings..................................................................	243
Job Status Default ...............................................................................................	243
Overwrite Hard Disk.............................................................................................	243
6 CentreWare Internet Services Settings ................................................................	249
Installation of CentreWare Internet Services............................................................	250
Preparations ........................................................................................................	250
Configuration on the Machine..............................................................................	250
Starting CentreWare Internet Services.....................................................................	252
Setting Items Using CentreWare Internet Services..................................................	253
7 Printer Environment Settings................................................................................	257
Print Features Overview...........................................................................................	258
Installation When Using Parallel Port .......................................................................	261
Step 1 Preparations .............................................................................................	261
Step 2 Configuration on the Machine ..................................................................	261

4

		Table of Contents
	Step 3 Configuration on the Computer ...............................................................	262
	CentreWare Internet Services Setting Items.......................................................	263
	Installation When Using USB Port...........................................................................	264
	Step 1 Preparations ............................................................................................	264
	Step 2 Configuration on the Machine..................................................................	264
	Step 3 Configuration on the Computer ...............................................................	265
	CentreWare Internet Services Setting Items.......................................................	265
	Installation When Using TCP/IP (LPD/Port 9100) ...................................................	266
	Step 1 Preparations ............................................................................................	266
	Step 2 Configuration on the Machine..................................................................	266
	Step 3 Configuration on the Computer ...............................................................	267
	CentreWare Internet Services Setting Items.......................................................	267
	Installation When Using NetWare............................................................................	269
	Step 1 Preparations ............................................................................................	269
	Step 2 Configuration on the Machine..................................................................	269
	Step 3 Configuration on the Computer ...............................................................	270
	CentreWare Internet Services Setting Items.......................................................	271
	Installation When Using Microsoft Network (SMB)..................................................	272
	Step 1 Preparations ............................................................................................	272
	Step 2 Configuration on the Machine..................................................................	272
	Step 3 Configuration on the Computer ...............................................................	273
	CentreWare Internet Services Setting Items.......................................................	273
	Installation When Using Internet Printing Protocol (IPP) .........................................	274
	Step 1 Preparations ............................................................................................	274
	Step 2 Configuration on the Machine..................................................................	274
	Step 3 Configuration on the Computer ...............................................................	275
	CentreWare Internet Services Setting Items.......................................................	275
	Installation When Using EtherTalk ..........................................................................	276
	Step 1 Preparations ............................................................................................	276
	Step 2 Configuration on the Machine..................................................................	276
	Step 3 Configuration on the Computer ...............................................................	277
	CentreWare Internet Services Setting Items.......................................................	277
8	E-mail Environment Settings................................................................................	279
	E-mail Overview ......................................................................................................	280
	Preparations ............................................................................................................	281
	Installation Procedure..............................................................................................	283
	Step 1 Enabling Port and Setting TCP/IP ...........................................................	283
	Step 2 Configuring E-mail Environment..............................................................	284
	CentreWare Internet Services Setting Items.......................................................	285
9	Scanner Environment Settings ............................................................................	287
	Scan Service Overview ...........................................................................................	288
	Configuration of Scan to Mailbox.............................................................................	289

5

Step 1 Enabling Port and Setting TCP/IP ............................................................	289
Step 2 Registering a Mailbox...............................................................................	290
Step 3 Configuring a Computer ...........................................................................	290
Configuration of Scan to PC.....................................................................................	291
Step 1 Preparations .............................................................................................	291
Step 2 Enabling Port and Setting TCP/IP ............................................................	291
Step 3 Configuration on a Computer ...................................................................	292
CentreWare Internet Services Setting Items .......................................................	293
Configuration of Network Scanning (Job Template Scanning).................................	294
Step 1 Preparations .............................................................................................	294
Step 2 Enabling Ports and Setting TCP/IP ..........................................................	294
Step 3 Configuring the SNMP Port ......................................................................	295
Step 4 Configuration on a Computer ...................................................................	295
Configuration of Job Flow Sheets ............................................................................	296
Step 1 Enabling Ports and Setting TCP/IP ..........................................................	296
Step 2 Configuring the SNMP Port ......................................................................	297
Step 3 Configuration on the Computer ................................................................	297
10 Using the Internet Fax Service..............................................................................	299
Internet Fax Overview ..............................................................................................	300
Preparations .............................................................................................................	300
System Requirements for the Machine................................................................	300
E-Mail Environment .............................................................................................	300
Installation Procedure...............................................................................................	302
Installation Overview............................................................................................	302
Step 1 Enabling the Port and Setting TCP/IP ......................................................	302
Step 2 Configuring the E-mail Environment.........................................................	303
Step 3 Testing Internet Fax .................................................................................	305
11 Using the Server Fax Service................................................................................	307
Server Fax Overview................................................................................................	308
Preparations .............................................................................................................	308
System Requirements for the Machine................................................................	308
Installation Procedure...............................................................................................	309
Installation Overview............................................................................................	309
Step 1 Fax Settings .............................................................................................	309
Step 2 Setting the Server Fax Feature ................................................................	310
12 Encryption and Digital Signature Settings ..........................................................	313
Encryption and Digital Signature Overview ..............................................................	314
Encryption Features for Communication .............................................................	314
Encryption and Digital-Signature Features for Scan Files ...................................	315
Configuration of HTTP Communication Encryption..................................................	316
Installation Overview............................................................................................	316
Step1 Configuration on the Machine ...................................................................	316

6

	Table of Contents
Step2 Configuration on a Computer ...................................................................	317
Configuration of Encryption using IPSec .................................................................	318
Installation Overview...........................................................................................	318
Step1 Import and Configuration of a Certificate..................................................	318
Step2 Configuration on the Machine (Configuration of IPSec) ...........................	319
Step3 Configuration on a Computer ...................................................................	320
Configuration of E-mail Encryption/Digital Signature...............................................	321
Installation Overview...........................................................................................	321
Step1 Configuration on the Machine...................................................................	321
Step2 Configuration on a Computer ...................................................................	323
Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only)325
Installation Overview...........................................................................................	325
Step1 Configuration on the Machine...................................................................	325
Step2 Configuration on a Computer ...................................................................	327
13 Authentication and Account Administration ......................................................	329
Overview of Authentication and Account Administration .........................................	330
Overview of Authentication .................................................................................	330
Overview of Account Administration ...................................................................	331
Authentication..........................................................................................................	332
Users Controlled by Authentication.....................................................................	332
User Role and Authorization Groups ..................................................................	332
Types of Authentication ......................................................................................	333
Types of Account Administration ........................................................................	334
Relationships Between the Authentication and Accounting Modes ....................	335
Services Controlled by Authentication.....................................................................	336
Overview .............................................................................................................	336
Services Controlled by Authentication and Account Administration	................... 336
Authentication for Job Flow Sheets and Mailboxes.................................................	339
Overview .............................................................................................................	339
When the Authentication Feature is not Enabled................................................	341
When the Authentication Feature is Enabled......................................................	343
Jobs Manageable by Account Administration..........................................................	346
Configuration for Authentication ..............................................................................	349
Installation Overview...........................................................................................	349
Step 1 Enabling Authentication...........................................................................	349
Step 2 Changing the Default Authorization Group Settings................................	351
Step 3 Creating an Authorization Group .............................................................	351
Configuration for Account Administration ................................................................	353
Step 1 Selecting an Accounting Type .................................................................	353
Step 2 Registering User Information...................................................................	353
14 Problem Solving ....................................................................................................	355
Troubleshooting.......................................................................................................	356

7

Machine Trouble.......................................................................................................	357
Image Quality Trouble ..............................................................................................	361
Trouble during Copying ............................................................................................	366
Unable to Copy ....................................................................................................	366
The Copy Result is Not What was Expected .......................................................	367
Trouble during Printing .............................................................................................	370
Unable to Print .....................................................................................................	370
The Print Result is Not What was Expected ........................................................	371
Trouble during Faxing ..............................................................................................	373
Sending Problems ...............................................................................................	373
Receiving Problems.............................................................................................	374
Trouble during Scanning ..........................................................................................	377
Unable to Scan with the Machine ........................................................................	377
Unable to Import Scanned Documents to the Computer .....................................	378
Unable to Send a Scanned Document over the Network (FTP/SMB) .................	378
Unable to Send E-mail.........................................................................................	380
The Image is not What was Expected .................................................................	380
Network-related Problems........................................................................................	382
When using SMB .................................................................................................	382
When using NetWare...........................................................................................	383
When using TCP/IP .............................................................................................	387
When using EtherTalk .........................................................................................	389
CentreWare Internet Services Problems .............................................................	390
E-Mail Features Problems ...................................................................................	391
Internet/Intranet Connection Problems ................................................................	391
IPv4 and IPv6 Connection Problems ...................................................................	393
Media Print Trouble ..................................................................................................	396
Error Code................................................................................................................	397
Other Errors .........................................................................................................	459
Paper Jams ..............................................................................................................	460
Paper Jams in Top Left Cover A..........................................................................	461
Paper Jams in Bottom Left Cover C ....................................................................	462
Paper Jams in Bottom Left Cover D ....................................................................	462
Paper Jams in the Trays 1 to 4............................................................................	463
Paper Jams in the Tray 5 (Bypass) .....................................................................	464
Paper Jams in Duplex Unit B...............................................................................	464
Paper Jams in the Finisher-A1 ............................................................................	465
Paper Jams in the Finisher-B1 ............................................................................	465
Paper Jams in the Finisher-C1 / Finisher-C1 with Booklet Maker .......................	467
Document Jams .......................................................................................................	476
Stapler Faults ...........................................................................................................	478
Staple Jams in the Staple Cartridge (For Finisher-A1) ........................................	479
Staple Jams in the Staple Cartridge (For Finisher-B1) ........................................	480

8

Table of Contents
Staple Jams in the Staple Cartridge (For Finisher-C1 or Finisher-C1
with Booklet Maker) ............................................................................................	481
Staple Jams in the Booklet Staple Cartridge (For Finisher-C1
with Booklet Maker) ............................................................................................	483
15 Appendix ................................................................................................................	489
Specifications ..........................................................................................................	490
Printable Area..........................................................................................................	503
Standard Printable Area......................................................................................	503
Extended Printable Area .....................................................................................	503
Internal Fonts...........................................................................................................	504
Optional Components..............................................................................................	506
ESC/P-K Emulation .................................................................................................	508
Emulation ............................................................................................................	508
Fonts ...................................................................................................................	509
Output Feature....................................................................................................	509
ESC/P-K Emulation Print Features .....................................................................	509
ESC/P-K Emulation Settings...............................................................................	510
Magnification Table.............................................................................................	517
Paper Size and Number of Printable Characters................................................	521
PDF Direct Print.......................................................................................................	523
PDF Direct Print Settings ....................................................................................	523
PCL Emulation.........................................................................................................	525
HP-GL2 Emulation...................................................................................................	529
Hard Clip Area ....................................................................................................	533
Printable Area .....................................................................................................	534
Auto Layout.........................................................................................................	536
Using the Telephone ...............................................................................................	543
Placing a Call ......................................................................................................	543
Activity Report .........................................................................................................	545
Notes and Restrictions ............................................................................................	547
Notes and Restrictions on the Use of the Machine.............................................	547
Notes and Restrictions in the Interrupt Mode......................................................	548
Notes and Restrictions on the Use of the Internet Fax Feature..........................	550
Notes and Restrictions when Connecting with Internet Service Provider ...........	552
Notes and Restrictions for Using SMB................................................................	554
Notes and Restrictions for Using TCP/IP............................................................	556
Notes and Restrictions for Using EtherTalk ........................................................	557
Notes and Restrictions for Using Bonjour ...........................................................	558
Notes and Restrictions for Using Scanner Features...........................................	558
Notes and Restrictions when Connecting to Internet or Intranet ........................	559
Notes and Restrictions for IPv6 Connection .......................................................	559
Glossary ..................................................................................................................	562

9

10

1 Before Using the Machine

This chapter describes organization of this guide and conventions.
z	Preface .......................................................................................................	12
z	Types of Manuals .......................................................................................	13
z	Using This Guide ........................................................................................	14
z	Interface Cables..........................................................................................	17
z	Energy Saver Mode ....................................................................................	19
z	Customizing the Control Panel ...................................................................	22
z	Entering Text ..............................................................................................	27

Machine the Using Before

1

1 Before Using the Machine

Preface

Thank you for selecting ApeosPort-III C3300/C2200/C2201, DocuCentre-III C3300/ C2200/C2201 (hereafter referred to as “the machine”).

This guide explains how to operate the machine and the precautions that must be followed during operation. To get the most out of the machine and to use it effectively, be sure to read this guide before use.

This guide is intended for machine administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

This guide assumes that an operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer. For information on the environment of the personal computer in use, basic knowledge of networking environments, and how to operate a personal computer, refer to the manuals provided with the personal computer, operating system, and network system.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

Refer to the User Guide for copy/print/scan/fax operating procedures. For information about optional accessories for the printer functionality, also refer to the guide provided with each optional accessory.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

The equipment is certified by NEMKO in compliance with [IEC60950-1 (AS/NZS 3260)]. The equipment is manufactured under an ISO 9001 Quality System. The equipment is also certified in compliance with applicable standards by various national bodies.

The equipment was tested and is certified by the New Zealand Ministry of Commerce in conformance with CISPR publ. 22 (AS/NZISS CISPR22:2002) which relates to radio frequency interference regulations, and also complies with the Australian Communication Authority requirements.

NOTE: Machines intended for use in South Korea and Taiwan have been certified separately in compliance with their requirements.

Any unauthorized alteration, which includes the addition of new functions or the connection of external devices, may impact this certification.

Contact your local Xerox representative for a list of approved accessories.

12

Types of Manuals

Types of Manuals

We provide the following guides for optimum usage of the machine.

Accompanying Manuals

The machine comes with the following documentation, which is referred to as accompanying manuals.

The accompanying manuals include the descriptions of how to configure and use the machine.

User Guide

Describes all the necessary steps for copy/print/scan/fax.

Administrator Guide (this guide)

Aimed toward machine administrators, this guide describes how to set up the network environment and how to solve problems that may occur with the machine.

Quick Reference Guide

Introduces the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual is included in the CD-ROM of the Driver CD Kit.

Guides for Optional Accessories

Optional accessories are available for this machine. Some of them come with user guides. The user guides, provided as printed or online documentation, are referred to as guides for optional accessories.

The guides for optional accessories describe all the necessary steps for using the optional accessories and installing the software.

Machine the Using Before

1

13

Machine the Using Before

1

1 Before Using the Machine

Using This Guide

This guide is intended for machine administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes organization of this guide and conventions.

2 Paper and Other Media

Describes the types of paper that can be used on the machine and how to load paper in trays.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/lists.

5 Tools

Describes how to configure the system settings.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the configuration to use the Printer features on the machine.

8 E-mail Environment Settings

Describes the configuration to use the E-mail features on the machine.

9 Scanner Environment Settings

Describes the configuration to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the configuration to use the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the configuration to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes the configuration to utilize the encryption and digital signature on the machine.

14

Using This Guide

13 Authentication and Account Administration

Describes the authorization feature for restricting use of the machine, as well as the administration feature for monitoring usage statuses for each feature using the authorization feature.

14 Problem Solving

Describes troubles that may occur with the machine and their solutions.

15 Appendix

Describes the machine specifications, optional accessories, and cautions/restrictions.

Conventions

zThe screen images and illustrations that are used in this guide are based on the machine configuration with the various options. Some of the items in the screen images may not be displayed or there may be features that cannot be used depending on the machine configuration.

zIn this document, "Computer" refers to a personal computer or workstation.

zThe following terms are used in this guide:

Important		: Indicates important information that you should read.
Note		: Indicates additional information on operations or features.
z The following symbols are used in this guide:
"	"	:	• A cross-reference included in this guide.
		: • Refers to names of CD-ROM, features, and touch screen
			messages and input text.
[	]	:	• Refers to folders, files, applications, button or menu names
			displayed in the touch screen.

•The names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

<> button : Indicates a hardware button on the computer.

<	> key :	Indicates a key on the keyboard of the computer.
>	:	• Indicates a path to a certain item within a procedure on the
		control panel.
		Example: When you see the procedure "select [Tools] >
		[Setup] > [Create Mailbox]", this means that you need to
		select [Tools], select [Setup], and then select [Create
		Mailbox].
		• Indicates a path to a certain item within a procedure on a
		computer.
		Example: When you see the procedure "to search for files
		and folders, click [Start] > [Search] > [For Files or Folders]",
		this means that you need to click [Start], click [Search], and
		then click [For Files or Folders] in order to search for files and
		folders.
		• The reference is indicated in the following manner:
		"Refer to "5 Tools" > "Common Service Settings" > "Audio
		Tone" in the Administrator Guide."
		The sentence above means that you need to refer to the

Machine the Using Before

1

15

Machine the Using Before

1

1 Before Using the Machine

section "Audio Tone", which can be found under "Common Service Settings" in chapter 5 Tools of the Administrator Guide.

z Orientation of documents or paper is described in this guide as follows:

,,Long Edge Feed (LEF):Loading with one of the long edges of the document or paper.

,,Short Edge Feed (SEF):Loading with one of the short edges of the document or paper.

LEF Orientation	SEF Orientation
Paper feed direction	Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use either the parallel interface or USB interface. When connecting to a network, use the Ethernet interface.

Using the Parallel Interface

This section describes the installation procedure for the parallel interface (option).

1 Ensure that the machine is off.

2 Insert the connector of the interface cable into the machine’s parallel interface connector and fasten it with the clips on either side of the connector.

3 Connect the other end of the interface cable to a computer.

4Switch on the machine.

5Restart the computer.

Using the USB Interface

The USB interface supports USB 2.0.

This section describes the installation procedure for the USB interface.

1 Ensure that the machine is off.

2 Connect the USB interface cable to the USB

2.0 interface connector on the side of the machine.

3 Connect the other end of the USB interface cable to a computer.

4 Switch on the machine.

5Restart the computer.

For details of setting items, refer to "Installation When Using USB Port" (P.264)

Using the Ethernet Interface

The Ethernet interface supports the following 2 types.

z100BASE-TX

z10BASE-T

This section describes the installation procedure for the Ethernet interface.

Machine the Using Before

1

17

Machine the Using Before

1

1 Before Using the Machine

1Ensure that the machine is off.

2Connect the network cable to the Ethernet interface connector.

Note	• Prepare a network cable suitable for your
	network connection. When changing the
	network cable, consult our customer
	engineers.

3 Switch on the machine.

18

Energy Saver Mode

Energy Saver Mode

The machine is installed with an Energy Saver feature that will automatically cut off the electricity to the machine if no copy or print data is received for a certain duration.

The Energy Saver feature has two modes: Low Power mode and Sleep mode.

The machine enters the Low Power mode after the preset time has elapsed if the machine is left unused for a fixed period of time.

The machine then enters the Sleep mode if a further preset time elapses.

By default, the machine is set to enter the Low Power mode or the Sleep mode after one minute has lapsed. If the machine is left unused for one minute, it enters the Sleep mode.

To enter the Energy Saver mode, press the <Energy Saver> button on the control panel, and then the machine enters the Energy Saver mode straight away.

Low Power Mode

In this mode, the power to the control panel and fuser unit is lowered to save power.

The touch screen goes out, and the <Energy Saver> button on the control panel lights. To use the machine, press the <Energy Saver> button. The <Energy Saver> button goes out to indicate that the Energy Saver feature is cancelled.

Sleep Mode

In this mode, the power is lowered more than in the Low Power mode.

The touch screen goes out, and the <Energy Saver> button on the control panel lights. To use the machine, press the <Energy Saver> button. The <Energy Saver> button goes out to indicate that the Energy Saver feature is cancelled.

Changing the Energy Saver Mode Change Interval

The procedure for setting the Energy Saver feature is as follows.

To activate the Energy Saver feature, set both the times until the activation of Low Power Mode and Sleep Mode.

Note	• The time to activation of Low Power Mode and Sleep Mode can each be specified in 1
	minute increments, from 1 to 240 minutes.

1 Press the <Log In/Out> button.

1 2 3

4 5 6

7 8 9

0 #

C

<Log In/Out> button

Machine the Using Before

1

19

Machine the Using Before

1

1 Before Using the Machine

2Enter the Administrator ID with the numeric keypad or the keyboard displayed, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, then select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3 Select [Tools].

4 Select [Machine Clock/Timers].

5Select [Power Saver/Energy Saver Timers], and select [Change Settings].

6Using [ ] and [ ], configure an energy saver mode migration time, in 1 minute increments.

From Last Operation to Low Power Mode

Set the time to move to the [Low Power Mode] after the last operation.

Note	• The default for [From Last Operation to Low Power Mode] is [1] minutes. The Low Power
	Mode cannot be disabled.

20

Energy Saver Mode

From Last Operation to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.

Note	• The default for [From Last Operation to Sleep Mode] is [1] minutes. Configure the [From Last
	Operation to Sleep Mode] time to be longer than the [From Last Operation to Low Power
	Mode] time.

7Select [Save].

8Select [Close] repeatedly until the [Tools] screen is displayed.

9Select [Close] to display the [All Services] screen.

Machine the Using Before

1

21

Machine the Using Before

1

1 Before Using the Machine

Customizing the Control Panel

Use the following procedure to select the screen to be displayed when the machine is turned on or exited from the Energy Saver mode, to select the screen to be displayed after Auto Clear, to assign features to <Custom> buttons, and to select the features to be displayed on the [All Services] screen.

1 Press the <Log In/Out> button.

1 2 3

4 5 6

7 8 9

0 #

C

<Log In/Out> button

2Enter the Administrator ID with the numeric keypad or the keyboard displayed, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, then select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3 Select [Tools].

4 Select [Screen/Button Settings].

22

Customizing the Control Panel

5 Select the item to be set or changed.

Setting the Initial Screen

Set the screen to be displayed after turning the machine on or exiting the Power Saver mode. This section describes how to set the [Send from Mailbox] screen as the initial screen, as an example.

1Select [Screen Default], and select [Change Settings].

2Select [Send from Mailbox].

Note	• Select [ ] to return to the previous
	screen or [ ] to move to the next screen.

Setting the Screen to be displayed after Auto Clear

Set the screen to be displayed after Auto Clear. You can select from [Last Selection Screen] and [All Services].

1Select [Screen After Auto Clear], and select [Change Settings].

2Select [Last Selection Screen] or [All Services].

Machine the Using Before

1

Customizing the [All Services] Screen

By selecting features and their positions, you can customize the [All Services] screen that is displayed when you press the <All Services> button on the control panel.

The following are the factory default features displayed on the [All Services] screen.

Note	• Unsupported features will not be displayed on the screen. Abnormal features will be grayed
	out on the screen.

23

Machine the Using Before

1

1 Before Using the Machine

zCopy

zFax/Internet Fax

zE-mail

zScan to Mailbox

zNetwork Scanning (ApeosPort series models only)

zScan to PC

zMedia Print - Text

zMedia Print - Photos

zSend from Mailbox

zStored Programming

zJob Flow Sheets (ApeosPort series models only)

zWeb Applications (ApeosPort series models only)

zLanguage

zScreen Contrast

zTools

zCalibration

zActivity Report

zFax Receiving Mode

zPrint Mode

All Services

You can select a service button. Service buttons are the oval buttons in the [All Services] screen.

If you select [Not Set], the selected button position will remain empty.

All Services - Additional Features

You can select an additional feature button. Additional features appear in the [All Services] screen as rectangular buttons.

If you select [Not Set], the selected button position will remain empty.

The following is the procedure to change the [Language] button displayed at the upper right corner of the [All Services] screen to the [Secure Print] button, as an example.

1Select [All Services - Additional Features], and select [Change Settings].

2Select [Language].

Note	• Select [ ] to return to the previous
	screen or [ ] to move to the next screen.

24

Customizing the Control Panel

3 Select [Secure Print].

Note	• The layout of buttons in this screen is
	corresponding to the layout of those on
	the [All Services] screen.
	• You cannot assign the same feature to
	more than one button.

Assigning Features to <Custom> Buttons

Assign features to the <Custom> buttons on the control panel: Custom 1 to Custom 3.

By assigning features to the <Custom> buttons, you can switch to the features without returning to the [All Services] screen. If you do not want to assign any feature to a button, select [Not Set].

By factory defaults, [Copy] is assigned to the <Copy> button and no feature is assigned to the <Custom 2> or <Custom 3> button. The features assigned to the buttons are selected from the features displayed on the [All Services] screen and [Language].

Attach the labels included in this product when you have changed the assignment. If you have used a feature for which no label is provided, use a blank label and write down the feature using a permanent marker, and then attach the label to the appropriate button.

The following is the procedure to assign [Send from Mailbox] to the <Custom 2> button, as an example. The same procedure can be used for the <Custom 3> button.

1Select [Custom Button 2], and select [Change Settings].

2Select [Send from Mailbox].

Note	• Select [ ] to return to the previous
	screen or [ ] to move to the next screen.

Changing the Feature Screen

You can customize the screen layouts for the following features listed on the [All Services] screen.

zCopy

zFax/Internet Fax

zE-mail

zScan to Mailbox

zNetwork Scanning (ApeosPort series models only)

zScan to PC

For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.148), "First Tab" (P.181), and "Screen Defaults" (P.187).

Adjusting the Screen Contrast (For Standard Control Panel)

You can adjust the screen contrast on the screen which appears when you select the [Screen Contrast] button on the [All Services] screen.

Machine the Using Before

1

25

1 Before Using the Machine

Machine the Using Before

1

26

Entering Text

Entering Text

During operations, a screen for entering text sometimes appears. This section describes how to enter text.

You can enter the following characters: numerals, letters, and symbols.

Item		Description
Entering letters and numerals	If you select [Shift], uppercase letters appear. To return to
	the lowercase letters, select [Shift] again.
Entering symbols	Select [Symbol].
	Note	• Depending on the keyboard, the [Symbol] button
		may be displayed as [More Characters].
Entering a space	Select [Space].
Deleting characters	Select [Backspace]. You can delete one character at a
	time.

Machine the Using Before

1

27