Xerox ApeosPort-IV C5580, ApeosPort-IV C6680, ApeosPort-IV C7780, DocuCentre-IV C5580, DocuCentre-IV C6680 Administrator Guide

ApeosPort-IV C7780

ApeosPort-IV C6680

ApeosPort-IV C5580

DocuCentre-IV C7780

DocuCentre-IV C6680

DocuCentre-IV C5580

Administrator Guide

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, Internet Explorer, and Microsoft Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

Novell, NetWare, and NDS are a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, Adobe Reader, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

AppleTalk, EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc. PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation. ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries. Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders. Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

1.This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in whole or part, without the written consent of the publisher.

2.Parts of this manual are subject to change without prior notice.

3.We welcome any comments on ambiguities, errors, omissions, or missing pages.

4.Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare, and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd.

DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents
Table of Contents ........................................................................................................	3
1 Before Using the Machine ......................................................................................	15
Preface ......................................................................................................................	16
Types of Manuals ......................................................................................................	17
Using This Guide .......................................................................................................	18
Organization of This Guide ...................................................................................	18
Conventions ..........................................................................................................	19
Interface Cables ........................................................................................................	21
Using the USB Interface .......................................................................................	21
Using the Ethernet Interface .................................................................................	21
Energy Saver Mode...................................................................................................	23
Changing the Interval for Entering Energy Saver Mode .......................................	24
Customizing the Control Panel ..................................................................................	26
Changing the Screen Default................................................................................	26
Setting the Screen After Auto Clear......................................................................	27
Customizing the Button Layout .............................................................................	28
Assigning Services to the <Custom> Buttons.......................................................	32
Adjusting Screen Brightness.................................................................................	33
Entering Text .............................................................................................................	34
2 Paper and Other Media ...........................................................................................	35
Paper Types ..............................................................................................................	36
Loadable Quantity and Weight for Supported Paper ............................................	37
Supported Paper Type..........................................................................................	43
Loading Paper ...........................................................................................................	46
Loading Paper in Trays 1 to 2...............................................................................	46
Loading Paper in Tray 3........................................................................................	47
Loading Paper in Tray 4........................................................................................	48
Loading Paper in Tray 5 (Bypass) ........................................................................	49
Loading Tab Paper in Tray 5 (Bypass) .................................................................	49
Loading Paper in Tray 6 (HCF2 (2000 sheets))....................................................	50
Loading Paper in Tray 6 (HCF B1-S)....................................................................	51
Loading Tab Paper in Tray 6 (HCF B1-S).............................................................	52
Loading Postcards in Tray 6 (HCF B1-S) .............................................................	53
Facilitating Feeding of Heavyweight Paper Loaded in Tray 6 (HCF B1-S)...........	54
Improving the Paper Feeding Performance in Tray 6 (HCF B1-S) .......................	55
Loading Paper in Tray 8 (Inserter) ........................................................................	56
Loading Tab Paper in Tray 8 (Inserter).................................................................	57
Changing the Paper Size...........................................................................................	58
Changing the Paper Size for Trays 1 to 2.............................................................	58
Changing the Paper Size for Tray 3......................................................................	59

3

	Changing the Paper Size for Tray 4 ......................................................................	60
	Changing the Paper Size for Tray 6 (HCF2 (2000 sheets))...................................	61
	Changing the Paper Size for Tray 6 (HCF B1-S)...................................................	63
	Changing the Paper Settings .....................................................................................	65
3	Maintenance..............................................................................................................	69
	Replacing Consumables ............................................................................................	70
	Replacing the Toner Cartridges.............................................................................	72
	Replacing the Waste Toner Bottle .........................................................................	74
	Replacing Drum Cartridge R1
	(for customers having a spot maintenance contract).............................................	76
	Replacing Drum Cartridge R2/R3/R4
	(for customers having a spot maintenance contract).............................................	79
	Replacing the Staple Cartridge for Finisher C2 or Finisher C2 with Booklet Maker
	...............................................................................................................................	84
	Replacing the Booklet Staple Cartridge
	(Finisher C2 with Booklet Maker or Finisher D2-P with Booklet Maker) ................	85
	Replacing the Staple Cartridge for Finisher D2-P with Booklet Maker ..................	87
	Emptying the Punch Scrap Container for Finisher C2 or Finisher C2
	with Booklet Maker ................................................................................................	88
	Emptying the Punch Scrap Container for Finisher D2-P with Booklet Maker ........	89
	Replacing the Staple Scrap Container for Finisher D2-P with Booklet Maker .......	90
	Cleaning the Machine.................................................................................................	93
	Cleaning the Exterior .............................................................................................	93
	Cleaning the Touch Panel .....................................................................................	94
	Cleaning the Document Cover and Document Glass ............................................	94
	Cleaning the Constant Velocity Transport Glass and Document Presser .............	95
	Cleaning the Document Feeder Roller ..................................................................	95
	Executing Calibration .................................................................................................	97
	Executing 2 Sided Color Scanning Calibration.........................................................	101
	Printing a Report/List................................................................................................	103
	Deleting a Private Charge Print Job with an Invalid User ID ....................................	104
	Setting Restore Tool.................................................................................................	105
4	Machine Status .......................................................................................................	107
	Overview of Machine Status.....................................................................................	108
	Machine Information.................................................................................................	109
	General Information .............................................................................................	109
	Paper Tray Status................................................................................................	111
	Print Reports........................................................................................................	111
	Automatically Printed Reports/Lists .....................................................................	119
	Overwrite Hard Disk.............................................................................................	120
	Print Mode ...........................................................................................................	120
	Fax Receiving Mode ............................................................................................	123
	Faults........................................................................................................................	124

4

	Table of Contents
Supplies...................................................................................................................	125
Billing Information ....................................................................................................	126
Billing Information ...............................................................................................	126
User Account Billing Information.........................................................................	127
5 Tools .......................................................................................................................	129
System Settings Procedure .....................................................................................	130
Step 1 Entering System Administration Mode ....................................................	130
Step 2 Entering the System Administrator User ID and Passcode .....................	130
Step 3 Selecting [Tools] ......................................................................................	131
Step 4 Selecting a Setting Item on the [Tools] Screen .......................................	131
Step 5 Setting a Feature .....................................................................................	133
Step 6 Exiting System Administration Mode .......................................................	133
Tools Menu List .......................................................................................................	134
Common Service Settings .......................................................................................	149
Machine Clock/Timers ........................................................................................	149
Audio Tones........................................................................................................	152
Screen/Button Settings .......................................................................................	153
Paper Tray Settings ............................................................................................	155
Image Quality Adjustment...................................................................................	159
Reports ...............................................................................................................	161
Maintenance .......................................................................................................	162
Watermark ..........................................................................................................	165
Secure Watermark ..............................................................................................	166
Force Annotation.................................................................................................	168
Print Universal Unique ID (ApeosPort Series Models Only) ...............................	170
Image Log Control (ApeosPort Series Models Only) ..........................................	170
Notify Job Completion by E-mail.........................................................................	173
Other Settings .....................................................................................................	173
Copy Service Settings .............................................................................................	182
Copy Tab - Features Allocation ..........................................................................	182
Preset Buttons ....................................................................................................	183
Copy Defaults .....................................................................................................	183
Copy Control .......................................................................................................	188
Original Size Defaults .........................................................................................	190
Reduce/Enlarge Presets .....................................................................................	191
Custom Colors ....................................................................................................	191
Annotations - Create Comments.........................................................................	191
Connectivity & Network Setup .................................................................................	192
Port Settings .......................................................................................................	192
Protocol Settings.................................................................................................	196
Machine’s E-mail Address/Host Name ...............................................................	199
Proxy Server Settings (ApeosPort Series Models Only)....................................	200
EP Proxy Server Setup .......................................................................................	201
SIP Settings ........................................................................................................	202

5

T.38 Settings........................................................................................................	204
Outgoing/Incoming E-mail Settings .....................................................................	205
Remote Authentication/Directory Service ............................................................	206
Security Settings..................................................................................................	210
Other Settings......................................................................................................	214
Print Service Settings ...............................................................................................	215
Allocate Memory ..................................................................................................	215
Delete Form .........................................................................................................	217
Other Settings......................................................................................................	217
Scan Service Settings ..............................................................................................	222
First Tab...............................................................................................................	222
Scan Defaults ......................................................................................................	223
Scan to PC Defaults ............................................................................................	225
Original Size Defaults ..........................................................................................	225
Output Size Defaults............................................................................................	226
Reduce/Enlarge Presets......................................................................................	226
Other Settings......................................................................................................	226
Fax Service Settings ................................................................................................	229
Screen Defaults ...................................................................................................	229
Fax Defaults.........................................................................................................	230
Fax Control ..........................................................................................................	231
Fax Received Options .........................................................................................	235
Reduce/Enlarge Presets......................................................................................	236
Original Size Defaults ..........................................................................................	237
Local Terminal Information ..................................................................................	237
Internet Fax Control .............................................................................................	238
E-mail/Internet Fax Service Settings ........................................................................	241
E-mail Control ......................................................................................................	241
Folder Service Settings ............................................................................................	244
Job Flow Service Settings ........................................................................................	245
Media Print Service Settings ....................................................................................	246
Stored File Settings ..................................................................................................	247
Web Applications Service Setup ..............................................................................	249
Server Certificate Verification Settings ................................................................	249
Server Setup........................................................................................................	250
Other Settings......................................................................................................	252
Web Browser Setup .................................................................................................	253
Setup ........................................................................................................................	255
Create Folder.......................................................................................................	255
Stored Programming............................................................................................	257
Create Job Flow Sheet ........................................................................................	257
Create Job Flow Sheet Keyword .........................................................................	265
Add Address Book Entry......................................................................................	265
Create Fax Group Recipients ..............................................................................	272

6

	Table of Contents
Add Fax Comment ..............................................................................................	273
Paper Tray Attributes ..........................................................................................	273
Accounting...............................................................................................................	274
Create/View User Accounts ................................................................................	274
View Accounts ....................................................................................................	277
Reset User Accounts ..........................................................................................	277
System Administrator's Meter (Copy Jobs).........................................................	278
Accounting Type .................................................................................................	278
Accounting Login Screen Settings ......................................................................	279
Fax Billing Data...................................................................................................	280
Accounting/Billing Device Settings......................................................................	280
Authentication/Security Settings..............................................................................	283
System Administrator Settings............................................................................	283
Authentication .....................................................................................................	284
Allow User to Disable Active Settings .................................................................	290
Job Status Default...............................................................................................	291
Overwrite Hard Disk............................................................................................	291
6 CentreWare Internet Services Settings ...............................................................	293
Installation of CentreWare Internet Services ...........................................................	294
Preparations........................................................................................................	294
Configuration on the Machine .............................................................................	294
Starting CentreWare Internet Services....................................................................	296
Configuring Machine Settings Using CentreWare Internet Services .......................	297
7 Printer Environment Settings...............................................................................	299
Print Overview .........................................................................................................	300
Installation When Using USB Port...........................................................................	303
Step 1 Preparations ............................................................................................	303
Step 2 Configuration on the Machine..................................................................	303
Step 3 Configuration on the Computer ...............................................................	304
CentreWare Internet Services Setting Items.......................................................	304
Installation When Using TCP/IP (LPD/Port 9100) ...................................................	305
Step 1 Preparations ............................................................................................	305
Step 2 Configuration on the Machine..................................................................	305
Step 3 Configuration on the Computer ...............................................................	306
CentreWare Internet Services Setting Items.......................................................	307
Installation When Using NetWare............................................................................	308
Step 1 Preparations ............................................................................................	308
Step 2 Configuration on the Machine..................................................................	308
Step 3 Configuration on the Computer ...............................................................	310
CentreWare Internet Services Setting Items.......................................................	310
Installation When Using Microsoft Network (SMB)..................................................	311
Step 1 Preparations ............................................................................................	311
Step 2 Configuration on the Machine..................................................................	311

7

	Step 3 Configuration on the Computer ................................................................	312
	CentreWare Internet Services Setting Items .......................................................	312
	Installation When Using Internet Printing Protocol (IPP)..........................................	313
	Step 1 Preparations .............................................................................................	313
	Step 2 Configuration on the Machine ..................................................................	313
	Step 3 Configuration on the Computer ................................................................	314
	CentreWare Internet Services Setting Items .......................................................	314
	Installation When Using EtherTalk ...........................................................................	315
	Step 1 Preparations .............................................................................................	315
	Step 2 Configuration on the Machine ..................................................................	315
	Step 3 Configuration on the Computer ................................................................	316
	CentreWare Internet Services Setting Items .......................................................	316
8	E-mail Environment Settings ................................................................................	317
	E-mail Overview .......................................................................................................	318
	Preparations .............................................................................................................	320
	Installation Procedures.............................................................................................	322
	Step 1 Enabling Port and Setting up TCP/IP .......................................................	322
	Step 2 Configuring E-mail Environment...............................................................	323
	CentreWare Internet Services Setting Items .......................................................	324
9	Scanner Environment Settings .............................................................................	325
	Scan Service Overview ............................................................................................	326
	Configuration of Store to Folder ...............................................................................	328
	Step 1 Enabling Port and Setting up TCP/IP .......................................................	328
	Step 2 Registering a Folder .................................................................................	329
	Step 3 Configuring a Computer ...........................................................................	329
	Configuration of Scan to PC.....................................................................................	330
	Step 1 Preparations .............................................................................................	330
	Step 2 Enabling Port and Setting up TCP/IP .......................................................	331
	Step 3 Configuration on the Computer ................................................................	332
	Configuration of Store to USB ..................................................................................	333
	Step 1 Available USB Memory Devices...............................................................	333
	CentreWare Internet Services Setting Items .......................................................	333
	Configuration of Network Scanning (Job Template Scanning).................................	334
	Step 1 Preparations .............................................................................................	334
	Step 2 Enabling Ports and Setting up TCP/IP .....................................................	334
	Step 3 Configuring the SNMP Port ......................................................................	335
	Step 4 Configuration on the Computer ................................................................	336
	Configuration of Scan to Home (ApeosPort Series Models Only)............................	337
	Step 1 Preparations .............................................................................................	337
	Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................	337
	Step 3 Configuring Remote Authentication..........................................................	338
	Step 4 Configuring Scan to Home .......................................................................	339

8

	Table of Contents
Step 5 Configuration on the Computer ...............................................................	341
Configuration of Job Flow Sheets............................................................................	342
Step 1 Enabling Ports and Setting up TCP/IP ....................................................	342
Step 2 Configuring the SNMP Port .....................................................................	343
Step 3 Configuration on the Computer ...............................................................	343
Configuration of Store & Send Link .........................................................................	344
Step 1 Configuring E-mail ...................................................................................	344
Step 2 Enabling Authentication...........................................................................	344
Step 3 Other Settings..........................................................................................	344
CentreWare Internet Services Setting Items.......................................................	344
10 Using IP Fax (SIP)..................................................................................................	347
IP Fax (SIP) Overview .............................................................................................	348
Preparations ............................................................................................................	348
System Requirements for the Machine...............................................................	348
Settings by System Configuration.......................................................................	348
Installation Procedures ............................................................................................	349
Step 1 Enabling Port and Setting up TCP/IP ......................................................	349
Step 2 Configuring the SIP User Name ..............................................................	350
Step 3 Configuring Fax Environment ..................................................................	350
Step 4 Configuring the SIP Server......................................................................	351
Step 5 Registering the VoIP Gateway ................................................................	352
11 Using the Internet Fax Service .............................................................................	355
Internet Fax Overview .............................................................................................	356
Preparations ............................................................................................................	356
System Requirements for the Machine...............................................................	356
E-Mail Environment.............................................................................................	356
Installation Procedures ............................................................................................	358
Step 1 Enabling Port and Setting up TCP/IP ......................................................	358
Step 2 Configuring E-mail Environment..............................................................	359
Step 3 Testing the Internet Fax...........................................................................	360
12 Using the Server Fax Service ...............................................................................	361
Server Fax Overview ...............................................................................................	362
Preparations ............................................................................................................	362
System Requirements for the Machine...............................................................	362
Installation Procedure..............................................................................................	363
Installation Overview...........................................................................................	363
Step 1 Fax Settings.............................................................................................	363
Step 2 Setting the Server Fax Feature ...............................................................	364
13 Encryption and Digital Signature Settings..........................................................	367
Encryption and Digital Signature Overview .............................................................	368
Types of Certificate .............................................................................................	368

9

Encryption Features for Communication .............................................................	368
Encryption and Digital-Signature Features for Scan Files ...................................	369
Configuration of HTTP Communications Encryption................................................	370
Installation Overview............................................................................................	370
Step1 Configuration on the Machine ...................................................................	370
Step2 Configuration on the Computer .................................................................	371
Configuration of Encryption using IPSec..................................................................	372
Installation Overview............................................................................................	372
Step1 Import and Configuration of a Certificate...................................................	372
Step2 Configuration on the Machine (Configuration of IPSec) ............................	373
Step3 Configuration on the Computer .................................................................	374
Configuration of E-mail Encryption/Digital Signature ...............................................	375
Installation Overview............................................................................................	375
Step1 Configuration on the Machine ...................................................................	375
Step2 Configuration on Sender and Recipient ....................................................	377
Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) ...	379
Installation Overview............................................................................................	379
Step1 Configuration on the Machine ...................................................................	379
Step2 Configuration on the Computer .................................................................	381
14 Authentication and Accounting Features ............................................................	383
Overview of Authentication and Accounting Feature ...............................................	384
Overview of Authentication Feature.....................................................................	384
Overview of Accounting Feature..........................................................................	385
Authentication...........................................................................................................	386
User Types Managed by Authentication Feature ................................................	386
User Roles and Authorization Groups .................................................................	386
Types of Authentication .......................................................................................	388
Types of Account Administration .........................................................................	389
Authentication and Accounting Relationship .......................................................	390
Services Controlled by Authentication......................................................................	391
Overview..............................................................................................................	391
Services Restricted by User ID Authentication ....................................................	391
Services Restricted by the Combined Use of Smart Card Authentication and User
ID Authentication .................................................................................................	393
Authentication for Job Flow Sheets and Folders......................................................	396
Overview..............................................................................................................	396
When the Authentication Feature is Disabled......................................................	398
When the Authentication Feature is Enabled ......................................................	401
Jobs Manageable by Account Administration ..........................................................	404
Configuration for Authentication ...............................................................................	407
Installation Overview............................................................................................	407
Enabling Authentication .......................................................................................	407
Changing the Default Authorization Group Settings ............................................	410

10

Table of Contents
Creating an Authorization Group ........................................................................	410
Configuration for IC Card Reader (Optional) ...........................................................	412
Step 1 Preparations ............................................................................................	412
Step 2 Logout Method Using the Smart Card .....................................................	412
Step 3 Registering Smart Card Information ........................................................	413
Configuration for Account Administration ................................................................	414
Step 1 Selecting an Accounting Type .................................................................	414
Step 2 Registering User Information...................................................................	414
User Authentication Operations..............................................................................	416
Authenticating Login Users .................................................................................	416
Changing Passcode............................................................................................	417
15 Problem Solving ...................................................................................................	419
Troubleshooting.......................................................................................................	420
Machine Trouble......................................................................................................	421
Image Quality Trouble .............................................................................................	426
Trouble during Copying ...........................................................................................	432
Unable to Copy ...................................................................................................	432
The Copy Result is Not What was Expected ......................................................	433
Trouble during Printing ............................................................................................	436
Unable to Print ....................................................................................................	436
The Print Result is Not What was Expected .......................................................	437
Trouble during Faxing..............................................................................................	439
Sending Problems...............................................................................................	439
Receiving Problems ............................................................................................	444
Trouble during Scanning .........................................................................................	448
Unable to Scan with the Machine .......................................................................	448
Unable to Import Scanned Documents to the Computer ....................................	449
Unable to Send a Scanned Document over the Network (FTP/SMB) ................	450
Unable to Send E-mail ........................................................................................	451
The Image is not What was Expected ................................................................	451
Network-related Problems .......................................................................................	453
When using SMB ................................................................................................	453
When using NetWare..........................................................................................	455
When using TCP/IP ............................................................................................	459
When using EtherTalk.........................................................................................	460
CentreWare Internet Services Problems ............................................................	461
E-mail Features Problems ..................................................................................	462
Internet/Intranet Connection Problems ...............................................................	463
IPv4 and IPv6 Connection Problems ..................................................................	464
Media Print - Text Trouble .......................................................................................	467
Media Print - Photos Trouble...................................................................................	468
Error Code ...............................................................................................................	469

11

Other Errors .........................................................................................................	550
Paper Jams ..............................................................................................................	551
Paper Jams in Trays 1 to 2..................................................................................	552
Paper Jams in Tray 3...........................................................................................	552
Paper Jams in Tray 4...........................................................................................	553
Paper Jams in Tray 5 (Bypass) ...........................................................................	553
Paper Jams in Tray 5 (Bypass) with HCF B1-S...................................................	554
Paper Jams in Tray 6 (HCF2 (2000 sheets)).......................................................	555
Paper Jams in Tray 6 (HCF B1-S).......................................................................	557
Paper Jams in the Transfer Module.....................................................................	560
Paper Jams in the Bottom Left Cover..................................................................	562
Paper jams in the Bottom Right Cover ................................................................	563
Paper Jams in the Output Tray............................................................................	564
Paper Jams in the Finisher C2 and the Finisher C2 with Booklet Maker.............	564
Paper jams in the Finisher D2-P with Booklet Maker ..........................................	575
Document Jams .......................................................................................................	586
Stapler Faults ...........................................................................................................	589
Staple Jams in the Staple Cartridge for Finisher C2 or Finisher C2
with Booklet Maker ..............................................................................................	590
Staple Jams in the Booklet Staple Cartridge for the Finisher C2
with Booklet Maker or Finisher D2-P with Booklet Maker....................................	591
Staple Jams in the Staple Cartridge for the Finisher D2-P with Booklet Maker...	593
Staple Cartridge Taken Off from Unit for the Finisher D2-P with Booklet Maker .....	595
Solving Curled Output for the Finisher D2-P with Booklet Maker.............................	597
16 Appendix .................................................................................................................	599
Specifications ...........................................................................................................	600
Printable Area...........................................................................................................	612
Standard Printable Area ......................................................................................	612
Extended Printable Area......................................................................................	612
Internal Fonts ...........................................................................................................	613
Optional Components...............................................................................................	615
Alignment Adjustment Settings ................................................................................	618
Alignment Adjustment..........................................................................................	618
Alignment Adjustment Settings............................................................................	619
Perpendicularity Adjustment ................................................................................	622
Skew Adjustment .................................................................................................	623
Scale Adjustment.................................................................................................	624
Print Position Adjustment.....................................................................................	625
Fold Position Adjustment..........................................................................................	627
Fold Position Adjustment .....................................................................................	627
Single Fold Position Adjustment ..........................................................................	630
Booklet Position Adjustment ................................................................................	631
C Fold Position Adjustment .................................................................................	632

12

Table of Contents
Z Fold Position Adjustment .................................................................................	634
Z Fold Half Sheet Position Adjustment ...............................................................	635
Adjust Image Transfer .............................................................................................	636
Image Transfer Adjustment.................................................................................	636
ESC/P-K Emulation .................................................................................................	640
Emulation ............................................................................................................	640
Fonts ...................................................................................................................	641
Output Feature....................................................................................................	641
ESC/P-K Emulation Print Features .....................................................................	641
ESC/P-K Emulation Settings...............................................................................	642
Magnification Table.............................................................................................	649
Paper Size and Number of Printable Characters................................................	653
PDF Direct Print.......................................................................................................	655
PDF Direct Print Settings ....................................................................................	655
DocuWorks Direct Print ..........................................................................................	657
DocuWorks Direct Print Settings.........................................................................	657
PCL Emulation.........................................................................................................	659
Emulation ............................................................................................................	659
Fonts ...................................................................................................................	659
Output Feature....................................................................................................	661
PCL Emulation Settings ......................................................................................	661
HP-GL/2 Emulation..................................................................................................	667
Emulation ............................................................................................................	667
Fonts ...................................................................................................................	667
Output Feature....................................................................................................	668
Factory Default Settings......................................................................................	668
HP-GL/2 Emulation Settings ...............................................................................	669
Hard Clip Area ....................................................................................................	675
Printable Area .....................................................................................................	676
Auto Layout.........................................................................................................	678
Notes and Restrictions ............................................................................................	685
Notes and Restrictions on the Use of the Machine.............................................	685
Notes and Restrictions on the Use of the Copy Feature.....................................	689
Notes and Restrictions on the Use of the Print Feature......................................	690
Notes and Restrictions on the Use of the Scan Features ...................................	692
Notes and Restrictions on the Use of the Fax Feature .......................................	697
Notes and Restrictions on the Use of the E-mail/Internet Fax Feature...............	698
Notes and Restrictions for IP Fax (SIP) ..............................................................	703
Notes and Restrictions when Connecting with Internet Service Provider ...........	704
Notes and Restrictions on the Interrupt Mode ....................................................	706
Notes and Restrictions on Folders......................................................................	708
Notes and Restrictions when Connecting to Internet or Intranet ........................	708
Notes and Restrictions when Operating from Computers...................................	708
Notes and Restrictions on Job Flows..................................................................	709

13

Notes and Restrictions on the Security Features ................................................	711
Notes and Restrictions on the Authentication and Accounting Features.............	711
Notes and Restrictions for Using SMB ................................................................	712
Notes and Restrictions for Using TCP/IP.............................................................	714
Notes and Restrictions for Using EtherTalk.........................................................	715
Notes and Restrictions for Using Bonjour............................................................	716
Notes and Restrictions for IPv6 Connection ........................................................	716
Notes and Restrictions for Print E-mail................................................................	718
Using the Telephone ................................................................................................	719
Placing a Call.......................................................................................................	719
Activity Report ..........................................................................................................	721
EP System................................................................................................................	724
Glossary ...................................................................................................................	725
Index...............................................................................................................................	727

14

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.
z	Preface .......................................................................................................	16
z	Types of Manuals .......................................................................................	17
z	Using This Guide ........................................................................................	18
z	Interface Cables..........................................................................................	21
z	Energy Saver Mode ....................................................................................	23
z	Customizing the Control Panel ...................................................................	26
z	Entering Text ..............................................................................................	34

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Preface

Thank you for selecting ApeosPort-IV C7780/C6680/C5580, DocuCentre-IV C7780/ C6680/C5580 (hereafter referred to as “the machine”).

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and that you are knowledgeable of computer networks. When you need additional information, refer to the manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For information about optional components for the Print feature, refer to the guide provided with each optional component.

Warning:

This equipment will be inoperable when mains power fails.

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Types of Manuals

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine. This guide also describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web browser, and how to import scanned data to a computer from the machine.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides. The guides for optional components describe all the necessary steps for using the optional components and for installing the software.

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Using This Guide

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using IP Fax (SIP)

Describes the settings to use IP fax (SIP) on the machine.

11 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

12 Using the Server Fax Service

Describes how to use the Server Fax service on the machine.

13 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature features with your communications and documents.

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Using This Guide

14 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected.

15 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

16 Appendix

Describes the specifications of the machine, optional accessories, and cautions/ restrictions.

Conventions

zThe screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.

zThe procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.

zIn this document, "Computer" refers to a personal computer or workstation.

zThe following terms are used in this guide:

Important	: Important information that you should read.
Note	: Additional information on operations or features.

zThe following symbols are used in this guide:

"" : • A cross-reference included in this guide.

		• Names of CD-ROM, features, and touch screen messages
		and input text.
[	]	: • Folders, files, applications, button or menu names displayed
		on the touch screen.

•Names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

<> button : Hardware buttons on the control panel.

<	> key :	Keys on the keyboard of the computer.
>	:	• Path to a certain item within a procedure on the control panel.
		For example: When you see the procedure "select [Tools] >
		[Setup] > [Create Folder]", this means that you need to select
		[Tools], select [Setup], and then select [Create Folder].
		• Path to a certain item within a procedure on a computer.
		For example: When you see the procedure "to search for files
		and folders, click [Start] > [Search] > [For Files or Folders]",
		this means that you need to click [Start], click [Search], and
		then click [For Files or Folders] to search for files and folders.
		• Cross-reference
		For example: "Refer to "5 Tools" > "Common Service
		Settings" > "Audio Tone" in the Administrator Guide."
		The sentence above means that you need to refer to the
		section "Audio Tone", which can be found under "Common

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Service Settings" in chapter 5 Tools of the Administrator Guide.

z Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation when viewed from the front of the machine.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape orientation when viewed from the front of the machine.

LEF Orientation	SEF Orientation
Paper feed direction	Paper feed direction

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Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.

This section describes the installation procedures for the USB interface.

1Press the power switch to the [] position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3Open the front cover.

4Press the main power switch to the [] position to switch off the main power.

5 Connect the USB cable to the USB 2.0 interface connector.

6Connect the other end of the USB interface cable to a computer.

7Press the main power switch to the [ | ] position to switch on the main power.

8Close the front cover.

9Press the power switch to the [ | ] position to switch on the power.

10Restart the computer.

For details of setting items, refer to "Printer Environment Settings" (P.299).

Using the Ethernet Interface

The Ethernet interface supports the following three types.

z1000BASE-T

z100BASE-TX

z10BASE-T

Note	• 1000BASE-T is not supported for some models. An optional component is required.

This section describes the installation procedure for the Ethernet interface.

1 Press the power switch to the [] position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

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3Open the front cover.

4Press the main power switch to the [] position to switch off the main power.

5Connect the network cable to the Ethernet interface connector.

zWhen the Gigabit Ethernet Board (optional) is installed.

zWhen the Gigabit Ethernet Board (optional) is NOT installed.

Note	• Prepare a network cable suitable for your network connection. When changing the network
	cable, consult our customer engineers.

6Press the main power switch to the [ | ] position to switch on the main power.

7Close the front cover.

8Press the power switch to the [ | ] position to switch on the power.

For more information on the setting items, refer to "Printer Environment Settings" (P.299).

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Energy Saver Mode

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.

When you do not use the machine for a specified period of time, the machine enters the Low Power mode.

When time exceeds the time specified in the Low Power mode, the machine then enters the Sleep mode.

Press the <Energy Saver> button on the control panel to enter the Energy Saver mode.

Low Power Mode

The Low Power mode reduces the power to the control panel and the fusing unit.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control panel. To activate the machine, press the <Energy Saver> button. Pressing the <Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

Sleep Mode

The Sleep mode reduces the power to the machine even more than the Low Power mode.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control panel. To activate the machine, press the <Energy Saver> button. Pressing the <Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and be enable to use the machine.

Note	• When you press the <Energy Saver> button during the Energy Saver mode, the touch
	screen lights up. At this point, the scanner and the output devices remain in the Energy
	Saver mode. Afterwards, by operations such as using the touch screen and opening or
	closing of the document cover, you can make the devices necessary to activate the machine
	exit the Energy Saver mode and make the machine ready to start exiting the Energy Saver
	mode.
	• When you make the machine exit Energy Saver mode by pressing the <Energy Saver>
	button, the machine does not immediately identify the movements such as opening or
	closing of the front cover. To make the machine identify these operations, operate the
	control panel before opening the front cover.
	• If you replace toner cartridges or supply paper during the Energy Saver mode, the machine
	does not identify these changes. Before performing these operations, exit the Energy Saver
	mode by first pressing the <Energy Saver> button on the control panel and then pressing the
	<Machine Status> button on the control panel.
	• The Energy Saver mode is not exited by the following operations:
	• Secure print
	• Faxes stored in folders
	• Direct fax
	• Accessing a folder of the machine using CentreWare Internet Services
	• When the following device is connected to the machine and a user performs the following
	operation, the Low Power mode can be deactivated without pressing the <Energy Saver>
	button. If the machine is in the Sleep mode, however, the Sleep mode will not be deactivated
	by the operation. By setting longer time to elapse until the machine enters the Sleep mode,
	you can make the machine exit the Energy Saver mode without pressing the <Energy
	Saver> button. For more information on how to change the time to elapse until the machine
	enters the Sleep mode, refer to "Changing the Interval for Entering Energy Saver Mode"
	(P.24).
	• Touch the card to Embedded IC Card Reader (optional)
	• When the machine enters the Low Power mode during a user is authenticated, the machine
	exits the authentication mode.

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Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.

To activate the Energy Saver, set the time to elapse until the machine enters the Low Power mode as well as the time to elapse until the machine enters the Sleep mode.

Note	• You can set the time to elapse until the machine enters the Low Power mode and the Sleep
	mode from 1 to 240 minutes in 1 minute increments.

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Machine Clock/Timers].

5Select [Energy Saver Timers], and then select [Change Settings].

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

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Energy Saver Mode

6Using [] and [ ], set the time to elapse until the machine enters the Energy Saver mode, in 1 minute increments.

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power mode.

Note	• The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot
	disable the Low Power mode.

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note	• The default value for [From Last Operation to Sleep Mode] is [50] minutes. You must set a
	longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
	to Low Power Mode].

7Select [Save].

8Select [Close] repeatedly until the [Tools] screen is displayed.

9Select [Close].

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Customizing the Control Panel

You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the [Services Home] screen, and the services assigned to the <Custom> buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button Settings" (P.153).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy Saver mode is deactivated.

The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

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Customizing the Control Panel

5Select [Screen Default], and then select [Change Settings].

6Select a service you want to display.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

7 Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.150).

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

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4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Screen After Auto Clear], and then select [Change Settings].

6Select [Last Selection Screen] or [Services Home].

7Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services Home] screen when you press the <Services Home> button on the control panel.

Note	• Services not supported by the machine will not be displayed on the screen. Grayed out
	buttons cannot be used as a result of malfunctioning.

Service buttons			Additional feature

zCopy

zFax/Internet Fax

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Customizing the Control Panel

zE-mail

zSimple Copy

zSimple Fax

zScan to PC

zStore to Folder

zSend from Folder

zStored Programming

zNetwork Scanning (ApeosPort series models only)

zStore & Send Link

Note	• This service is displayed when the User Authentication feature is used.

zStore to USB

zMedia Print - Text

zMedia Print - Photos

zJob Flow Sheets (ApeosPort series models only)

zWeb Applications (ApeosPort series models only)

zCustom Services

Note	• This service is for service representative use. For more information, contact our Customer
	Support Center.

zLanguage

zScreen Brightness

zSetup

zCalibration

zActivity Report

zFax Receiving Mode

zPrint Mode

zLockout Printer/Release Printer

Note	• [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select
	[Allow User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common
	Service Settings] > [Machine Clock/Timers], and then assign the feature to a button on the
	[Services Home - Additional Features] screen.

Services Home

You can select service buttons, which are displayed on the [Services Home] screen. If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.

<Log In/Out> button

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2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Services Home], and then select [Change Settings].

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

6Select the position where you want to assign a service.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•The layout of the buttons in this screen corresponds to the layout of those on the [Services Home] screen.

7Select a service you want to display on the [Services Home] screen.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•You cannot assign the same feature to more than one button.

8Select [Save].

9Select [Save].

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