Microsoft, Windows, Windows NT, Windows Server, Windows Vista, Internet Explorer, and Microsoft
Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.
NetWare is a registered trademark of Novell, Inc. in the United States and other countries.
Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.
EtherTalk, Macintosh, and Mac OS are trademarks of Apple, Inc..
PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.
ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.
Unicode is a registered trademark of Unicode, Inc..
All product/brand names are trademarks or registered trademarks of the respective holders.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
For information on license, refer to About License.
XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, Smart WelcomEyes, ApeosWare,
CentreWare, and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd.
DocuWorks is a trademark of Fuji Xerox Co., Ltd.
In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.
The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.
Important
1.This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.
2.Parts of this manual are subject to change without prior notice.
3.We welcome any comments on ambiguities, errors, omissions, or missing pages.
4.Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.
Table of Contents
3
Table of Contents
Table of Contents.................................................................................................................................................3
1Before Using the Machine...................................................................................................................15
Types of Manuals...............................................................................................................................................17
Using This Guide................................................................................................................................................18
Organization of This Guide......................................................................................................................18
Using the USB Interface...........................................................................................................................21
Using the Ethernet Interface..................................................................................................................22
Energy Saver Mode...........................................................................................................................................23
Changing the Interval for Entering Energy Saver Mode.............................................................24
2Paper and Other Media........................................................................................................................37
Paper Types..........................................................................................................................................................38
Loadable Quantity and Weight for Supported Paper...................................................................38
Supported Paper Type...............................................................................................................................39
Loading Paper in Trays 1 to 4.................................................................................................................50
Loading Paper in Tray 3 (When Tandem Tray Module is Installed).......................................51
Loading Paper in Tray 4 (When Tandem Tray Module is Installed).......................................52
Loading Paper in Tray 5............................................................................................................................52
Loading Paper in Tray 6 (HCF B1)........................................................................................................53
Changing the Paper Size.................................................................................................................................55
Changing the Paper Size for Trays 1 to 4..........................................................................................55
Changing the Paper Size for Tray 3 (When Tandem Tray Module is Installed)................56
Changing the Paper Size for Tray 4 (When Tandem Tray Module is Installed)................57
Changing the Paper Size for Tray 6 (HCF B1)..................................................................................58
Changing the Paper Settings........................................................................................................................60
Cleaning the Machine......................................................................................................................................87
Cleaning the Exterior.................................................................................................................................87
Cleaning the Interior (LED Printheads)..............................................................................................87
Cleaning the Touch Screen.....................................................................................................................89
Executing 2 Sided Color Scanning Calibration......................................................................................98
Printing a Report/List.....................................................................................................................................100
Deleting a Private Charge Print Job with an Invalid User ID.........................................................101
General Information................................................................................................................................105
Paper Tray Status......................................................................................................................................106
Overwrite Hard Disk..................................................................................................................................116
Step 4 Selecting a Setting Item on the [Tools] Screen.............................................................127
Step 5 Setting a Feature........................................................................................................................129
Step 6 Exiting System Administration Mode................................................................................129
Tools Menu List................................................................................................................................................130
Common Service Settings............................................................................................................................144
Paper Tray Settings.................................................................................................................................152
Force Annotation......................................................................................................................................166
Print Universal Unique ID (ApeosPort Series Models Only)....................................................167
Image Log Control (ApeosPort Series Models Only)..................................................................168
Notify Job Completion by E-mail.......................................................................................................170
Other Settings............................................................................................................................................170
Copy Service Settings....................................................................................................................................186
Copy Tab - Features Allocation...........................................................................................................186
Original Size Defaults..............................................................................................................................194
Port Settings...............................................................................................................................................196
Other Settings............................................................................................................................................222
Print Service Settings.....................................................................................................................................223
Other Settings.............................................................................................................................................225
Scan Service Settings.....................................................................................................................................230
Scan to PC Defaults..................................................................................................................................233
Original Size Defaults..............................................................................................................................234
Other Settings.............................................................................................................................................235
Fax Service Settings........................................................................................................................................238
Original Size Defaults..............................................................................................................................246
Local Terminal Information..................................................................................................................246
Internet Fax Control.................................................................................................................................248
E-mail/Internet Fax Service Settings.......................................................................................................251
Address Book Settings...................................................................................................................................254
Folder Service Settings..................................................................................................................................255
Job Flow Service Settings (ApeosPort Series Models Only)............................................................256
Media Print Service Settings.......................................................................................................................257
Web Applications Service Setup (ApeosPort Series Models Only)...............................................260
Server Certificate Verification Settings............................................................................................260
Server Setup................................................................................................................................................262
Other Settings.............................................................................................................................................263
Web Browser Setup.........................................................................................................................................264
Reset User Accounts.................................................................................................................................290
System Administrator's Meter (Copy Jobs)....................................................................................291
Allow User to Disable Active Settings...............................................................................................305
Job Status Default....................................................................................................................................305
Overwrite Hard Disk.................................................................................................................................306
6CentreWare Internet Services Settings.......................................................................................309
Installation of CentreWare Internet Services.....................................................................................310
Scan Service Overview...................................................................................................................................344
Configuration of Store to Folder...............................................................................................................346
Step 1 Enabling Port and Setting up TCP/IP..................................................................................346
Step 2 Registering a Folder...................................................................................................................347
Step 3 Configuring a Computer..........................................................................................................347
Configuration of Scan to PC.......................................................................................................................348
Step 3 Confirmation on the Computer............................................................................................363
10Using IP Fax (SIP)...............................................................................................................................365
IP Fax (SIP) Overview....................................................................................................................................366
Step 4 Configuring the SIP Server.....................................................................................................370
Step 5 Registering the VoIP Gateway..............................................................................................371
11Using the Internet Fax Service.......................................................................................................373
Internet Fax Overview .................................................................................................................................374
Step 3 Testing the Internet Fax..........................................................................................................378
12Using the Server Fax Service...........................................................................................................379
Server Fax Overview ......................................................................................................................................380
Step 2 Setting the Server Fax Feature.............................................................................................382
13Encryption and Digital Signature Settings.................................................................................385
Encryption and Digital Signature Overview.........................................................................................386
Types of Certificate.................................................................................................................................386
Encryption Features for Communication........................................................................................386
Encryption and Digital-Signature Features for Scan Files.......................................................387
Configuration of HTTP Communications Encryption......................................................................388
Trouble during Copying................................................................................................................................452
Unable to Copy..........................................................................................................................................452
The Copy Result is Not What was Expected..................................................................................453
Trouble during Printing.................................................................................................................................456
Unable to Print..........................................................................................................................................456
The Print Result is Not What was Expected...................................................................................457
Trouble during Faxing...................................................................................................................................459
Trouble during Scanning..............................................................................................................................467
Unable to Scan with the Machine.....................................................................................................467
Unable to Import Scanned Documents to the Computer.......................................................468
Unable to Send a Scanned Document over the Network (FTP/SMB).................................469
Unable to Send E-mail............................................................................................................................470
The Image is not What was Expected.............................................................................................470
When using SMB.......................................................................................................................................472
When using NetWare..............................................................................................................................474
When using TCP/IP..................................................................................................................................478
When using EtherTalk.............................................................................................................................479
CentreWare Internet Services Problems.........................................................................................480
E-mail Features Problems......................................................................................................................481
IPv4 and IPv6 Connection Problems................................................................................................483
Media Print - Text Trouble...........................................................................................................................486
Media Print - Photos Trouble......................................................................................................................487
Other Errors.................................................................................................................................................571
Paper Jams........................................................................................................................................................572
Paper Jams in Top Left Cover A..........................................................................................................573
Paper Jams in Bottom Left Cover C..................................................................................................574
Paper Jams in Top Left Cover D..........................................................................................................575
Paper Jams in Trays 1 to 4....................................................................................................................576
Paper Jams in Tray 3 (When Tandem Tray Module is Installed)..........................................576
Paper Jams in Tray 4 (When Tandem Tray Module is Installed)..........................................577
Paper Jams in Tray 5...............................................................................................................................577
Paper Jams in Tray 6 (HCF B1)...........................................................................................................578
Paper Jams in Duplex Module B.........................................................................................................580
Paper Jams in Finisher-A1.....................................................................................................................580
Paper Jams in Finisher-B1.....................................................................................................................581
Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker..................................................582
Staple Jams in Staple Cartridge (For Finisher-A1)......................................................................595
12
Staple Jams in Staple Cartridge (For Finisher-B1).......................................................................597
Staple Jams in Staple Cartridge (For Finisher-C1 or Finisher-C1
with Booklet Maker).................................................................................................................................599
Staple Jams in Booklet Staple Cartridge (For Finisher-C1 with Booklet Maker)..............600
Paper Size and Number of Printable Characters..........................................................................643
PDF Direct Print................................................................................................................................................645
PDF Direct Print Settings........................................................................................................................645
DocuWorks Direct Print.................................................................................................................................647
DocuWorks Direct Print Settings.........................................................................................................647
Hard Clip Area............................................................................................................................................664
Auto Layout.................................................................................................................................................667
Notes and Restrictions...................................................................................................................................674
Notes and Restrictions on the Use of the Machine.....................................................................674
Notes and Restrictions on the Use of the Copy Feature...........................................................679
Notes and Restrictions on the Use of the Print Feature............................................................679
Notes and Restrictions on the Use of the Scan Features..........................................................682
Notes and Restrictions on the Use of the Fax Feature..............................................................688
Notes and Restrictions on the Use of the E-mail/Internet Fax Feature..............................690
Notes and Restrictions for IP Fax (SIP)............................................................................................694
Notes and Restrictions when Connecting with Internet Service Provider..........................696
Table of Contents
13
Notes and Restrictions on the Interrupt Mode............................................................................698
Notes and Restrictions on Folders.....................................................................................................700
Notes and Restrictions when Connecting to Internet or Intranet........................................700
Notes and Restrictions when Operating from Computers.......................................................701
Notes and Restrictions on Job Flows................................................................................................702
Notes and Restrictions on the Security Features.........................................................................703
Notes and Restrictions on the Authentication and Accounting Features.........................704
Notes and Restrictions for Using SMB.............................................................................................704
Notes and Restrictions for Using TCP/IP........................................................................................706
Notes and Restrictions for Using EtherTalk...................................................................................707
Notes and Restrictions for Using Bonjour......................................................................................708
Notes and Restrictions for IPv6 Connection..................................................................................708
Notes and Restrictions for Print E-mail............................................................................................710
Notes and Restrictions for Custom Paper.......................................................................................710
Using the Telephone.....................................................................................................................................711
Placing a Call..............................................................................................................................................711
EP System...........................................................................................................................................................717