Xerox ApeosPort-IV 3070, ApeosPort-IV 4070, ApeosPort-IV 5070, DocuCentre-IV 4070, DocuCentre-IV 5070 Administrator Guide

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All product/brand names are trademarks or registered trademarks of the respective holders. Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

2.Parts of this manual are subject to change without prior notice.

3.We welcome any comments on ambiguities, errors, omissions, or missing pages.

4.Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare, and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd.

DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents
Table of Contents ........................................................................................................	3
1 Before Using the Machine ......................................................................................	15
Preface ......................................................................................................................	16
Types of Manuals ......................................................................................................	17
Using This Guide .......................................................................................................	18
Organization of This Guide ...................................................................................	18
Conventions ..........................................................................................................	19
Interface Cables ........................................................................................................	21
Using the USB Interface .......................................................................................	21
Using the Parallel Interface...................................................................................	21
Using the Ethernet Interface .................................................................................	22
Energy Saver Mode...................................................................................................	24
Changing the Interval for Entering Energy Saver Mode .......................................	25
Customizing the Control Panel ..................................................................................	27
Changing the Screen Default................................................................................	27
Setting the Screen After Auto Clear......................................................................	28
Customizing the Button Layout .............................................................................	29
Assigning Services to the Custom Buttons ...........................................................	33
Adjusting Screen Brightness.................................................................................	34
Entering Text .............................................................................................................	35
2 Paper and Other Media ...........................................................................................	37
Paper Types ..............................................................................................................	38
Loadable Quantity and Weight for Supported Paper ............................................	38
Supported Paper Type..........................................................................................	40
Loading Paper ...........................................................................................................	45
Loading Paper in Trays 1 to 4 (Trays 3 and 4 (Two Tray Module)(Optional)) ......	45
Loading Paper in Tray 3 (Tandem Tray Module) (Optional) .................................	46
Loading Paper in Tray 4 (Tandem Tray Module) (Optional) .................................	47
Loading Paper in Tray 5 (Bypass) ........................................................................	47
Loading Paper in Tray 6 (HCF) (Optional) ............................................................	49
Changing the Paper Size...........................................................................................	50
Changing the Paper Size for Trays 1 to 4
(Trays 3 and 4 (Two Tray Module)(Optional)).......................................................	50
Changing the Paper Size for Tray 3 (Tandem Tray Module) (Optional) ...............	51
Changing the Paper Size for Tray 4 (Tandem Tray Module) (Optional) ...............	52
Changing the Paper Size for Tray 6 (HCF) (Optional) ..........................................	53
Changing the Paper Settings.....................................................................................	55
3 Maintenance.............................................................................................................	57
Replacing Consumables............................................................................................	58

	Replacing Toner Cartridge.....................................................................................	60
	Replacing Drum Cartridge .....................................................................................	62
	Replacing Staple Cartridge (for Finisher-A1).........................................................	65
	Replacing Staple Cartridge (for Finisher-B1).........................................................	66
	Replacing Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet
	Maker)....................................................................................................................	68
	Replacing Booklet Staple Cartridge
	(for Booklet Maker Unit for Finisher-B1) ................................................................	69
	Replacing Booklet Staple Cartridge (for Finisher-C1 with Booklet Maker) ............	70
	Emptying the Hole Punch Waste Container (for Finisher-B1) ...............................	72
	Emptying the Hole Punch Waste Container (for Finisher-C1 or Finisher-C1 with
	Booklet Maker).......................................................................................................	73
	Replacing Stamp ...................................................................................................	74
	Cleaning the Machine.................................................................................................	76
	Cleaning the Exterior .............................................................................................	76
	Cleaning the Touch Screen ...................................................................................	77
	Cleaning the Document Cover and Document Glass ............................................	77
	Cleaning the Constant Velocity Transport Glass and Document Presser .............	78
	Cleaning the Document Feeder Rollers.................................................................	78
	Printing a Report/List..................................................................................................	80
	Deleting a Private Charge Print Job with an Invalid User ID ......................................	81
	Setting Restore Tool...................................................................................................	82
4	Machine Status .........................................................................................................	83
	Overview of Machine Status.......................................................................................	84
	Machine Information...................................................................................................	85
	General Information ...............................................................................................	85
	Paper Tray Status..................................................................................................	87
	Print Reports..........................................................................................................	87
	Automatically Printed Reports/Lists .......................................................................	95
	Overwrite Hard Disk...............................................................................................	96
	Print Mode .............................................................................................................	97
	Fax Receiving Mode ..............................................................................................	99
	Faults........................................................................................................................	101
	Supplies....................................................................................................................	102
	Billing Information.....................................................................................................	103
	Billing Information ................................................................................................	103
	User Account Billing Information..........................................................................	104
5	Tools........................................................................................................................	107
	System Settings Procedure......................................................................................	108
	Step 1 Entering System Administration Mode .....................................................	108
	Step 2 Entering the System Administrator User ID and Passcode......................	108
	Step 3 Selecting [Tools].......................................................................................	109
	Step 4 Selecting a Setting Item on the [Tools] Screen ........................................	109

	Table of Contents
Step 5 Setting a Feature .....................................................................................	111
Step 6 Exiting System Administration Mode .......................................................	111
Tools Menu List .......................................................................................................	112
Common Service Settings .......................................................................................	125
Machine Clock/Timers ........................................................................................	125
Audio Tones........................................................................................................	128
Screen/Button Settings .......................................................................................	129
Paper Tray Settings ............................................................................................	131
Image Quality......................................................................................................	134
Reports ...............................................................................................................	134
Maintenance .......................................................................................................	136
Watermark ..........................................................................................................	137
Secure Watermark ..............................................................................................	139
Force Annotation.................................................................................................	141
Print Universal Unique ID (ApeosPort Series Models Only) ...............................	143
Image Log Control (ApeosPort Series Models Only) ..........................................	143
Notify Job Completion by E-mail.........................................................................	145
Other Settings .....................................................................................................	146
Copy Service Settings .............................................................................................	156
Copy Tab - Features Allocation ..........................................................................	156
Preset Buttons ....................................................................................................	157
Copy Defaults .....................................................................................................	157
Copy Control .......................................................................................................	161
Original Size Defaults .........................................................................................	162
Reduce/Enlarge Presets .....................................................................................	163
Annotations - Create Comments.........................................................................	163
Connectivity & Network Setup .................................................................................	164
Port Settings .......................................................................................................	164
Protocol Settings.................................................................................................	169
Machine's E-mail Address/Host Name................................................................	172
Proxy Server Settings (ApeosPort Series Models Only).....................................	173
EP Proxy Server Setup .......................................................................................	174
SIP Settings ........................................................................................................	175
T.38 Settings.......................................................................................................	177
Outgoing/Incoming E-mail Settings.....................................................................	178
Remote Authentication/Directory Service ...........................................................	179
Security Settings .................................................................................................	184
Other Settings .....................................................................................................	187
Print Service Settings ..............................................................................................	189
Allocate Memory .................................................................................................	189
Delete Form ........................................................................................................	191
Other Settings .....................................................................................................	192
Scan Service Settings .............................................................................................	196
First Tab..............................................................................................................	196
Scan Defaults......................................................................................................	197

Scan to PC Defaults ............................................................................................	199
Original Size Defaults ..........................................................................................	200
Output Size Defaults............................................................................................	200
Reduce/Enlarge Presets......................................................................................	200
Other Settings......................................................................................................	201
Fax Service Settings ................................................................................................	203
Screen Defaults ...................................................................................................	203
Fax Defaults.........................................................................................................	204
Fax Control ..........................................................................................................	205
Fax Received Options .........................................................................................	210
Reduce/Enlarge Presets......................................................................................	210
Original Size Defaults ..........................................................................................	211
Local Terminal Information ..................................................................................	211
Internet Fax Control .............................................................................................	212
E-mail/Internet Fax Service Settings ........................................................................	215
E-mail Control ......................................................................................................	215
Folder Service Settings ............................................................................................	218
Job Flow Service Settings (ApeosPort Series Models Only)....................................	219
Media Print Service Settings ....................................................................................	220
Stored File Settings ..................................................................................................	221
Web Applications Service Setup (ApeosPort Series Models Only)..........................	223
Server Certificate Verification Settings ................................................................	223
Server Setup........................................................................................................	225
Other Settings......................................................................................................	226
Web Browser Setup (ApeosPort Series Models Only) .............................................	227
Setup ........................................................................................................................	229
Create Folder.......................................................................................................	229
Stored Programming............................................................................................	231
Create Job Flow Sheet ........................................................................................	231
Create Job Flow Sheet Keyword .........................................................................	239
Add Address Book Entry......................................................................................	239
Create Fax Group Recipients ..............................................................................	246
Add Fax Comment...............................................................................................	247
Paper Tray Attributes...........................................................................................	247
Accounting................................................................................................................	248
Create/View User Accounts.................................................................................	248
View Accounts .....................................................................................................	251
Reset User Accounts ...........................................................................................	251
System Administrator's Meter (Copy Jobs)..........................................................	252
Accounting Type ..................................................................................................	252
Accounting Login Screen Settings.......................................................................	253
Fax Billing Data....................................................................................................	254
Accounting/Billing Device Settings ......................................................................	255
Authentication/Security Settings...............................................................................	257

	Table of Contents
System Administrator Settings............................................................................	257
Authentication .....................................................................................................	258
Allow User to Disable Active Settings .................................................................	265
Job Status Default...............................................................................................	265
Overwrite Hard Disk............................................................................................	266
6 CentreWare Internet Services Settings ...............................................................	269
Installation of CentreWare Internet Services ...........................................................	270
Preparations........................................................................................................	270
Configuration on the Machine .............................................................................	270
Starting CentreWare Internet Services....................................................................	272
Configuring Machine Settings Using CentreWare Internet Services .......................	273
7 Printer Environment Settings...............................................................................	277
Print Overview .........................................................................................................	278
Installation When Using Parallel Port ......................................................................	281
Step 1 Preparations ............................................................................................	281
Step 2 Configuration on the Machine..................................................................	281
Step 3 Configuration on the Computer ...............................................................	282
CentreWare Internet Services Setting Items.......................................................	283
Installation When Using USB Port...........................................................................	284
Step 1 Preparations ............................................................................................	284
Step 2 Configuration on the Machine..................................................................	284
Step 3 Configuration on the Computer ...............................................................	285
CentreWare Internet Services Setting Items.......................................................	285
Installation When Using TCP/IP (LPD/Port 9100) ...................................................	286
Step 1 Preparations ............................................................................................	286
Step 2 Configuration on the Machine..................................................................	286
Step 3 Configuration on the Computer ...............................................................	287
CentreWare Internet Services Setting Items.......................................................	288
Installation When Using NetWare............................................................................	289
Step 1 Preparations ............................................................................................	289
Step 2 Configuration on the Machine..................................................................	289
Step 3 Configuration on the Computer ...............................................................	291
CentreWare Internet Services Setting Items.......................................................	291
Installation When Using Microsoft Network (SMB)..................................................	292
Step 1 Preparations ............................................................................................	292
Step 2 Configuration on the Machine..................................................................	292
Step 3 Configuration on the Computer ...............................................................	293
CentreWare Internet Services Setting Items.......................................................	293
Installation When Using Internet Printing Protocol (IPP) .........................................	295
Step 1 Preparations ............................................................................................	295
Step 2 Configuration on the Machine..................................................................	295
Step 3 Configuration on the Computer ...............................................................	296
CentreWare Internet Services Setting Items.......................................................	296

	Installation When Using EtherTalk ...........................................................................	297
	Step 1 Preparations .............................................................................................	297
	Step 2 Configuration on the Machine ..................................................................	297
	Step 3 Configuration on the Computer ................................................................	298
	CentreWare Internet Services Setting Items .......................................................	298
8	E-mail Environment Settings ................................................................................	299
	E-mail Overview .......................................................................................................	300
	Preparations .............................................................................................................	302
	Installation Procedures.............................................................................................	304
	Step 1 Enabling Port and Setting up TCP/IP .......................................................	304
	Step 2 Configuring E-mail Environment...............................................................	305
	CentreWare Internet Services Setting Items .......................................................	306
9	Scanner Environment Settings .............................................................................	307
	Scan Service Overview ............................................................................................	308
	Configuration of Store to Folder ...............................................................................	310
	Step 1 Enabling Port and Setting up TCP/IP .......................................................	310
	Step 2 Registering a Folder .................................................................................	311
	Step 3 Configuring a Computer ...........................................................................	311
	Configuration of Scan to PC.....................................................................................	312
	Step 1 Preparations .............................................................................................	312
	Step 2 Enabling Port and Setting up TCP/IP .......................................................	313
	Step 3 Configuration on the Computer ................................................................	314
	Configuration of Store to USB ..................................................................................	315
	Step 1 Available USB Memory Devices...............................................................	315
	CentreWare Internet Services Setting Items .......................................................	315
	Configuration of Network Scanning (Job Template Scanning).................................	316
	Step 1 Preparations .............................................................................................	316
	Step 2 Enabling Ports and Setting up TCP/IP .....................................................	316
	Step 3 Configuring the SNMP Port ......................................................................	317
	Step 4 Configuration on the Computer ................................................................	318
	Configuration of Scan to Home (ApeosPort Series Models Only)............................	319
	Step 1 Preparations .............................................................................................	319
	Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................	319
	Step 3 Configuring Remote Authentication..........................................................	320
	Step 4 Configuring Scan to Home .......................................................................	321
	Step 5 Configuration on the Computer ................................................................	323
	Configuration of Job Flow Sheets ............................................................................	324
	Step 1 Enabling Ports and Setting up TCP/IP .....................................................	324
	Step 2 Configuring the SNMP Port ......................................................................	325
	Step 3 Configuration on the Computer ................................................................	325
	Configuration of Store & Send Link ..........................................................................	326
	Step 1 Configuring E-mail....................................................................................	326

	Table of Contents
Step 2 Enabling Authentication...........................................................................	326
Step 3 Other Settings..........................................................................................	326
CentreWare Internet Services Setting Items.......................................................	327
Configuration of Store to WSD ................................................................................	328
Step 1 Preparations ............................................................................................	328
Step 2 Enabling Port ...........................................................................................	328
Step 3 Confirmation on the Computer ................................................................	329
10 Using IP Fax (SIP)..................................................................................................	331
IP Fax (SIP) Overview .............................................................................................	332
Preparations ............................................................................................................	332
System Requirements for the Machine...............................................................	332
Settings by System Configuration.......................................................................	332
Installation Procedures ............................................................................................	333
Step 1 Enabling Port and Setting up TCP/IP ......................................................	333
Step 2 Configuring the SIP User Name ..............................................................	334
Step 3 Configuring Fax Environment ..................................................................	335
Step 4 Configuring the SIP Server......................................................................	336
Step 5 Registering the VoIP Gateway ................................................................	337
11 Using the Internet Fax Service .............................................................................	339
Internet Fax Overview .............................................................................................	340
Preparations ............................................................................................................	340
System Requirements for the Machine...............................................................	340
E-Mail Environment.............................................................................................	340
Installation Procedures ............................................................................................	342
Step 1 Enabling Port and Setting up TCP/IP ......................................................	342
Step 2 Configuring E-mail Environment..............................................................	343
Step 3 Testing the Internet Fax...........................................................................	344
12 Using the Server Fax Service ...............................................................................	345
Server Fax Overview ...............................................................................................	346
Preparations ............................................................................................................	346
System Requirements for the Machine...............................................................	346
Installation Procedure..............................................................................................	347
Installation Overview...........................................................................................	347
Step 1 Fax Settings.............................................................................................	347
Step 2 Setting the Server Fax Feature ...............................................................	348
13 Encryption and Digital Signature Settings..........................................................	351
Encryption and Digital Signature Overview .............................................................	352
Types of Certificate .............................................................................................	352
Encryption Features for Communication.............................................................	352
Encryption and Digital-Signature Features for Scan Files ..................................	353
Configuration of HTTP Communications Encryption ...............................................	354

Installation Overview............................................................................................	354
Step1 Configuration on the Machine ...................................................................	354
Step2 Configuration on the Computer .................................................................	355
Configuration of Encryption using IPSec..................................................................	356
Installation Overview............................................................................................	356
Step1 Import and Configuration of a Certificate...................................................	356
Step2 Configuration on the Machine (Configuration of IPSec) ............................	357
Step3 Configuration on the Computer .................................................................	358
Configuration of E-mail Encryption/Digital Signature ...............................................	359
Installation Overview............................................................................................	359
Step1 Configuration on the Machine ...................................................................	359
Step2 Configuration on Sender and Recipient ....................................................	361
Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models
Only).........................................................................................................................	364
Installation Overview............................................................................................	364
Step1 Configuration on the Machine ...................................................................	364
Step2 Configuration on the Computer .................................................................	366
14 Authentication and Accounting Features ............................................................	367
Overview of Authentication and Accounting Feature ...............................................	368
Overview of Authentication Feature.....................................................................	368
Overview of Accounting Feature..........................................................................	369
Authentication...........................................................................................................	370
User Types Managed by Authentication Feature ................................................	370
User Roles and Authorization Groups .................................................................	371
Types of Authentication .......................................................................................	372
Types of Account Administration .........................................................................	373
Authentication and Accounting Relationship .......................................................	374
Services Controlled by Authentication......................................................................	375
Overview..............................................................................................................	375
Services Restricted by User ID Authentication ....................................................	375
Services Restricted by the Combined Use of Smart Card Authentication and
User ID Authentication.........................................................................................	378
Authentication for Job Flow Sheets and Folders......................................................	381
Overview..............................................................................................................	381
When the Authentication Feature is Disabled......................................................	383
When the Authentication Feature is Enabled ......................................................	386
Jobs Manageable by Account Administration ..........................................................	389
Configuration for Authentication ...............................................................................	392
Installation Overview............................................................................................	392
Enabling Authentication .......................................................................................	392
Changing the Default Authorization Group Settings ............................................	395
Creating an Authorization Group .........................................................................	396
Configuration for IC Card Reader (Optional)............................................................	397
Step 1 Preparations .............................................................................................	397

Table of Contents
Step 2 Logout Method Using the Smart Card .....................................................	397
Step 3 Registering Smart Card Information ........................................................	398
Configuration for Account Administration ................................................................	399
Step 1 Selecting an Accounting Type .................................................................	399
Step 2 Registering User Information...................................................................	399
User Authentication Operations..............................................................................	401
Authenticating Login Users .................................................................................	401
Changing Passcode............................................................................................	402
15 Problem Solving ...................................................................................................	403
Troubleshooting.......................................................................................................	404
Machine Trouble......................................................................................................	405
Image Quality Trouble .............................................................................................	410
Trouble during Copying ...........................................................................................	415
Unable to Copy ...................................................................................................	415
The Copy Result is Not What was Expected ......................................................	416
Trouble during Printing ............................................................................................	418
Unable to Print ....................................................................................................	418
The Print Result is Not What was Expected .......................................................	419
Trouble during Faxing..............................................................................................	420
Sending Problems...............................................................................................	420
Receiving Problems ............................................................................................	425
Trouble during Scanning .........................................................................................	429
Unable to Scan with the Machine .......................................................................	429
Unable to Import Scanned Documents to the Computer ....................................	430
Unable to Send a Scanned Document over the Network (FTP/SMB) ................	431
Unable to Send E-mail ........................................................................................	432
The Image is not What was Expected ................................................................	432
Network-related Problems .......................................................................................	434
When using SMB ................................................................................................	434
When using NetWare..........................................................................................	436
When using TCP/IP ............................................................................................	440
When using EtherTalk.........................................................................................	441
CentreWare Internet Services Problems ............................................................	442
E-mail Features Problems ..................................................................................	443
Internet/Intranet Connection Problems ...............................................................	444
IPv4 and IPv6 Connection Problems ..................................................................	445
Media Print - Text Trouble .......................................................................................	448
Error Code ...............................................................................................................	449
Other Errors ........................................................................................................	523
Paper Jams .............................................................................................................	524
Paper Jams in Cover A .......................................................................................	525
Paper Jams in Cover B .......................................................................................	527
Paper Jams in Cover C.......................................................................................	528

Paper Jams in Cover D (Duplex Module) ............................................................	528
Paper Jams in Cover E........................................................................................	529
Paper Jams in Trays 1 to 4 (Trays 3 and 4 (Two Tray Module)(Optional)) .........	530
Paper Jams in Trays 3 and 4 (Tandem Tray Module)(Optional) .........................	531
Paper Jams in Tray 5 (Bypass) ...........................................................................	532
Paper Jams in Tray 6 (HCF)(Optional) ................................................................	532
Paper Jams in Finisher-A1 (Optional)..................................................................	534
Paper Jams in Finisher-B1 (Optional)..................................................................	534
Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker (Optional) ............	536
Document Jams .......................................................................................................	545
Stapler Faults ...........................................................................................................	547
Staple Jams in Staple Cartridge (for Finisher-A1) ...............................................	548
Staple Jams in Staple Cartridge (for Finisher-B1) ...............................................	549
Staple Jams in Staple Cartridge
(for Finisher-C1 or Finisher-C1 with Booklet Maker) ...........................................	551
Staple Jams in Booklet Staple Cartridge
(for Finisher-C1 with Booklet Maker) ...................................................................	552
16 Appendix .................................................................................................................	555
Specifications ...........................................................................................................	556
Printable Area...........................................................................................................	569
Standard Printable Area ......................................................................................	569
Extended Printable Area......................................................................................	569
Internal Fonts ...........................................................................................................	570
Optional Components...............................................................................................	572
ESC/P-K Emulation ..................................................................................................	575
Emulation.............................................................................................................	575
Fonts....................................................................................................................	576
Output Feature.....................................................................................................	576
ESC/P-K Emulation Print Features......................................................................	577
ESC/P-K Emulation Settings ...............................................................................	578
Magnification Table..............................................................................................	585
Paper Size and Number of Printable Characters.................................................	589
PDF Direct Print .......................................................................................................	591
PDF Direct Print Settings.....................................................................................	591
DocuWorks Direct Print ............................................................................................	593
DocuWorks Direct Print Settings .........................................................................	593
PCL Emulation .........................................................................................................	595
Emulation.............................................................................................................	595
Fonts....................................................................................................................	596
Output Feature.....................................................................................................	597
PCL Emulation Settings.......................................................................................	598
HP-GL/2 Emulation ..................................................................................................	603
Emulation.............................................................................................................	603

Table of Contents
Fonts ...................................................................................................................	603
Output Feature....................................................................................................	604
Factory Default Settings......................................................................................	604
HP-GL/2 Emulation Settings ...............................................................................	605
Hard Clip Area ....................................................................................................	612
Printable Area .....................................................................................................	613
Auto Layout.........................................................................................................	614
Notes and Restrictions ............................................................................................	622
Notes and Restrictions on the Use of the Machine.............................................	622
Notes and Restrictions on the Use of the Copy Feature.....................................	626
Notes and Restrictions on the Use of the Print Feature......................................	626
Notes and Restrictions on the Use of the Scan Features ...................................	629
Notes and Restrictions on the Use of the Fax Feature .......................................	634
Notes and Restrictions on the Use of the E-mail/Internet Fax Feature...............	635
Notes and Restrictions for IP Fax (SIP) ..............................................................	639
Notes and Restrictions when Connecting with Internet Service Provider ...........	641
Notes and Restrictions on the Interrupt Mode ....................................................	643
Notes and Restrictions on Folders......................................................................	645
Notes and Restrictions when Connecting to Internet or Intranet ........................	645
Notes and Restrictions when Operating from Computers...................................	645
Notes and Restrictions on Job Flows..................................................................	647
Notes and Restrictions on the Security Features................................................	648
Notes and Restrictions on the Authentication and Accounting Features ............	648
Notes and Restrictions for Using SMB................................................................	649
Notes and Restrictions for Using TCP/IP............................................................	651
Notes and Restrictions for Using EtherTalk ........................................................	652
Notes and Restrictions for Using Bonjour ...........................................................	653
Notes and Restrictions for IPv6 Connection .......................................................	653
Notes and Restrictions for Print E-mail ...............................................................	655
Notes and Restrictions for Custom Paper...........................................................	655
Notes and Restrictions for USB Cable Distribution.............................................	656
Using the Telephone ...............................................................................................	657
Placing a Call ......................................................................................................	657
Activity Report .........................................................................................................	659
EP System...............................................................................................................	662
Glossary ..................................................................................................................	663
Index..............................................................................................................................	665

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.
z	Preface .......................................................................................................	16
z	Types of Manuals .......................................................................................	17
z	Using This Guide ........................................................................................	18
z	Interface Cables..........................................................................................	21
z	Energy Saver Mode ....................................................................................	24
z	Customizing the Control Panel ...................................................................	27
z	Entering Text ..............................................................................................	35

Machine the Using Before

1 Before Using the Machine

Preface

Thank you for selecting ApeosPort-IV 5070/4070/3070, DocuCentre-IV 5070/4070 (hereafter referred to as “the machine”).

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and are knowledgeable of computer networks. When you need additional information, refer to the manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For information about optional components for the Print feature, refer to the guide provided with each optional component.

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine. This guide also describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web browser, and how to import scanned data to a computer from the machine.

Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the internet. The communication fee shall be borne by you.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides. The guides for optional components describe all the necessary steps for using the optional components and for installing the software.

Machine the Using Before

1 Before Using the Machine

Using This Guide

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using IP Fax (SIP)

Describes the settings to use the IP fax (SIP) service on the machine.

11 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

12 Using the Server Fax Service

Describes how to use the Server Fax service on the machine.

13 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature features with your communications and documents.

Using This Guide

14 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected.

15 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

16 Appendix

Describes the specifications of the machine, optional accessories, and cautions/ restrictions.

Conventions

zThe screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.

zThe procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.

zIn this document, "Computer" refers to a personal computer or workstation.

zThe following terms are used in this guide:

Important	: Important information that you should read.
Note	: Additional information on operations or features.

zThe following symbols are used in this guide:

" " : • A cross-reference included in this guide.

		• Names of CD-ROM, features, and touch screen messages
		and input text.
[	]	: • Folders, files, applications, button or menu names displayed
		on the touch screen.

•Names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

<> button : Hardware buttons on the control panel.

<	> key :	Keys on the keyboard of the computer.
>	:	• Path to a certain item within a procedure on the control panel.
		For example: When you see the procedure "select [Tools] >
		[Setup] > [Create Folder]", this means that you need to select
		[Tools], select [Setup], and then select [Create Folder].
		• Path to a certain item within a procedure on a computer.
		For example: When you see the procedure "to search for files
		and folders, click [Start] > [Search] > [For Files or Folders]",
		this means that you need to click [Start], click [Search], and
		then click [For Files or Folders] to search for files and folders.
		• Cross-reference
		For example: "Refer to "5 Tools" > "Common Service
		Settings" > "Audio Tones" in the Administrator Guide.
		The sentence above means that you need to refer to the
		section "Audio Tone", which can be found under "Common

Machine the Using Before

1 Before Using the Machine

Service Settings" in chapter 5 Tools of the Administrator Guide.

z Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation when viewed from the front of the machine.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape orientation when viewed from the front of the machine.

LEF Orientation	SEF Orientation
Paper feed direction	Paper feed direction

Interface Cables

When connecting the machine directly to a computer, use either the USB interface or parallel interface. When connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.

This section describes the installation procedures for the USB interface.

1Press the power switch to the [] position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

3Open the front cover.

4Press the main power switch to the [] position to switch off the main power.

5Connect a USB cable to the USB 2.0

interface connector.

6Connect the other end of the USB cable to the computer.

7Press the main power switch to the [ | ] position to switch on the main power.

8Close the front cover.

9Press the power switch to the [ | ] position to switch on the power.

10Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.277).

Using the Parallel Interface

This section describes the installation procedure for the parallel interface.

Note	• The parallel interface is not supported for some models. An optional component is required.

1 Press the power switch to the [] position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

3Open the front cover.

4 Press the main power switch to the [] position to switch off the main power.

Machine the Using Before

1 Before Using the Machine

5 Connect a parallel cable to the parallel interface connector and fasten it with the clips on either side of the connector.

6Connect the other end of the parallel cable to the computer.

7Press the main power switch to the [ | ] position to switch on the main power.

8Close the front cover.

9 Press the power switch to the [ | ] position to switch on the power.

10Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.277).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following three types.

z1000BASE-T (optional)

z100BASE-TX

z10BASE-T

This section describes the installation procedures for the Ethernet interface.

1 Press the power switch to the position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

3Open the front cover.

4Press the main power switch to the [] position to switch off the main power.

5Connect a network cable to the Ethernet interface connector.

z When the Gigabit Ethernet Board

(optional) is installed.

Interface Cables

zWhen the Gigabit Ethernet Board (optional) is NOT installed.

Note	• Prepare a network cable suitable for your
	network connection. When you replace
	the network cable, contact our Customer
	Support Center.

6Press the main power switch to the [ | ] position to switch on the main power.

7Close the front cover.

8Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.277).

Machine the Using Before

1 Before Using the Machine

Energy Saver Mode

The machine is equipped with Energy Saver mode that reduces the power consumption by saving the electricity of the machine when no copy or print data is received for a specified time.

The Energy Saver has two modes: Low Power mode and Sleep mode.

When you do not use the machine for a specified period of time, the machine enters Low Power mode.

When time exceeds the time specified in Low Power mode, the machine then enters Sleep mode.

Press the <Energy Saver> button on the control panel to enter Energy Saver mode.

Low Power Mode

Low Power mode reduces the power to the control panel and the fusing unit.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control panel. To activate the machine, press the <Energy Saver> button. Pressing the <Energy Saver> button extinguishes the light and deactivates Energy Saver mode.

Sleep Mode

Sleep mode reduces the power to the machine even more than Low Power mode.

It takes longer time than Low Power mode to deactivate Sleep mode and be enable to use the machine.

Note	• When you press the <Energy Saver> button during Energy Saver mode, the touch screen
	lights up. At this point, the scanner and the output devices remain Energy Saver mode.
	Afterwards, by operations such as using the touch screen and opening or closing of the
	document cover, you can make the devices necessary to activate the machine exit Energy
	Saver mode and make the machine ready to start exiting Energy Saver mode.
	• When you make the machine exit Energy Saver mode by pressing the <Energy Saver>
	button, the machine does not immediately identify the movements such as opening or
	closing of the front cover. To make the machine identify these operations, operate the
	control panel before opening the front cover.
	• If you replace a toner cartridge or supply paper during Energy Saver mode, the machine
	does not identify these changes. Before performing these operations, exit Energy Saver
	mode by pressing the <Energy Saver> button and the <Machine Status> button on the
	control panel.
	• Energy Saver mode is not exited by the following operations:
	• Secure print
	• Faxes stored in folders
	• Direct fax
	• Accessing a folder of the machine using CentreWare Internet Services
	• When the following device is connected to the machine and a user performs the following
	operation, Energy Saver mode can be deactivated without pressing the <Energy Saver>
	button. If the machine is in Sleep mode, however, Sleep mode will not be deactivated by the
	operation. By setting longer time to elapse until the machine enters Sleep mode, you can
	make the machine to exit Energy Saver mode without pressing the <Energy Saver> button.
	For more information on how to change the time to elapse until the machine enters Sleep
	mode, refer to "Changing the Interval for Entering Energy Saver Mode" (P.25).
	• Touch the card to IC Card Reader (optional).
	• When the machine enters Low Power mode during a user is authenticated, the machine
	exits authentication mode.

Energy Saver Mode

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting Energy Saver mode.

To activate the Energy Saver, set the time to elapse until the machine enters Low Power mode as well as the time to elapse until the machine enters Sleep mode.

Note	• You can set the time to elapse until the machine enters Low Power mode and Sleep mode
	from 1 to 240 minutes in 1 minute increments.

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Machine Clock/Timers].

5Select [Energy Saver Timers], and then select [Change Settings].

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

Machine the Using Before

1 Before Using the Machine

6Using [ ] and [], set the time to elapse until the machine enters Energy Saver mode, in 1 minute increments.

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters Low Power mode.

Note	• The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot
	disable Low Power mode.

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters Sleep mode.

Note	• The default value for [From Last Operation to Sleep Mode] is [1] minutes. You must set a
	longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
	to Low Power Mode].

7Select [Save].

8Select [Close] repeatedly until the [Tools] screen is displayed.

9Select [Close].

Customizing the Control Panel

You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the [Services Home] screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button Settings" (P.129).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or Energy Saver mode is deactivated.

The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

Machine the Using Before

1 Before Using the Machine

5Select [Screen Default], and then select [Change Settings].

6Select a service you want to display.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

7 Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.126).

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

Xerox ApeosPort-IV 3070, ApeosPort-IV 4070, ApeosPort-IV 5070, DocuCentre-IV 4070, DocuCentre-IV 5070 Administrator Guide

Customizing the Control Panel

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Screen After Auto Clear], and then select [Change Settings].

6Select [Last Selection Screen] or [Services Home].

7Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services Home] screen when you press the <Services Home> button on the control panel.

Note	• Services not supported by the machine will not be displayed on the screen. Grayed out
	buttons cannot be used as a result of malfunctioning.

zCopy

zFax/Internet Fax

zE-mail

zSimple Copy

z	Simple Fax
z	Simple Fax
z	Scan to PC	Service buttons	Additional feature
z	Store to Folder	Service buttons	Additional feature
z

zSend from Folder

zStored Programming

zNetwork Scanning (ApeosPort series models only)

zStore & Send Link

Note	• This service is displayed when the User
	Authentication feature is used.

zStore to USB

zMedia Print - Text

Machine the Using Before

1 Before Using the Machine

zJob Flow Sheets (ApeosPort series models only)

zStore to WSD

zWeb Applications (ApeosPort series models only)

zCustom Services

Note	• This service is for service representative use. For more information, contact our Customer
	Support Center.

zLanguage

zScreen Brightness

zSetup

zActivity Report

zFax Receiving Mode

zPrint Mode

zLockout Printer/Release Printer

Note	• [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select
	[Allow User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common
	Service Settings] > [Machine Clock/Timers], and then assign the feature to a button on the
	[Services Home - Additional Features] screen.

Services Home

You can select service buttons, which are displayed on the [Services Home] screen. If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

+ 645 hidden pages

Xerox ApeosPort-IV 3070, ApeosPort-IV 4070, ApeosPort-IV 5070, DocuCentre-IV 4070, DocuCentre-IV 5070 Administrator Guide

Table of Contents

1 Before Using the Machine

Preface

Types of Manuals

Using This Guide

Organization of This Guide

Conventions

Interface Cables

Using the USB Interface

Using the Parallel Interface

Using the Ethernet Interface

Energy Saver Mode

Changing the Interval for Entering Energy Saver Mode

Customizing the Control Panel

Changing the Screen Default

Setting the Screen After Auto Clear

Customizing the Button Layout