Xerox ApeosPort-III C5500, ApeosPort-III C6500, ApeosPort-III C7600, DocuCentre-III C5500, DocuCentre-III C6500 Administrator Guide

ApeosPort-III C7600/C6500/C5500

DocuCentre-III C7600/C6500/C5500

Administrator Guide

Microsoft, Windows, Windows NT, and Windows Server, Windows Vista, and Microsoft Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

NetWare is a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated. EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation. ThinPrint is a registered trademark of ThinPrint GmbH.

All product/brand names are trademarks or registered trademarks of the respective holders. Permission has been obtained from Microsoft Corporation for use of software screen shots. For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

1.This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in whole or part, without the written consent of the publisher.

2.Parts of this manual are subject to change without prior notice.

3.We welcome any comments on ambiguities, errors, omissions, or missing pages.

4.Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare, and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

	Table of Contents
Table of Contents
Table of Contents ........................................................................................................	1
1 Before Using the Machine ......................................................................................	11
Preface ......................................................................................................................	12
Types of Manuals ......................................................................................................	13
Using This Guide .......................................................................................................	14
Organization of This Guide ...................................................................................	14
Conventions ..........................................................................................................	15
Interface Cables ........................................................................................................	17
Using the USB Interface .......................................................................................	17
Using the Ethernet Interface .................................................................................	17
Energy Saver Mode...................................................................................................	19
Changing the Energy Saver Mode Change Interval .............................................	19
Customizing the Control Panel ..................................................................................	22
Entering Text .............................................................................................................	27
2 Paper and Other Media ...........................................................................................	29
Paper Types ..............................................................................................................	30
Supported Paper Type..........................................................................................	30
Loading Paper ...........................................................................................................	33
Loading Paper in the Trays 1 to 2.........................................................................	33
Loading Paper in the Tray 3..................................................................................	34
Loading Paper in the Tray 4..................................................................................	35
Loading Paper in the Tray 5 (Bypass) ..................................................................	35
Loading Tab Stock Paper in the Tray 5 (Bypass) .................................................	36
Loading Paper in the Tray 6 (HCF2 (2000 Sheets)) .............................................	37
Loading Paper in the Tray 8 (Interposer) ..............................................................	38
Loading Tab Stock Paper in the Tray 8 (Interposer).............................................	39
Changing the Paper Size...........................................................................................	40
Changing the Paper Size for the Trays 1 to 2.......................................................	40
Changing the Paper Size for the Tray 3................................................................	41
Changing the Paper Size for the Tray 4................................................................	42
Changing the Paper Size for the Tray 6 (HCF2 (2000 Sheets)) ...........................	43
Changing the Paper Settings.....................................................................................	46
3 Maintenance.............................................................................................................	49
Replacing Consumables............................................................................................	50
Replacing the Toner Cartridges ............................................................................	52
Replacing the Waste Toner Bottle ........................................................................	53
Replacing Drum Cartridge R1
(for customers having a spot maintenance contract) ............................................	55

1

	Replacing Drum Cartridge R2/R3/R4
	(for customers having a spot maintenance contract).............................................	59
	Replacing the Staple Cartridge for Finisher C or Finisher C w/Booklet .................	63
	Replacing the Booklet Staple Cartridge
	(Finisher C w/Booklet or D-Finisher with Booklet Maker) ......................................	64
	Replacing the Staple Cartridge for D-Finisher with Booklet Maker........................	66
	Emptying the Punch Scrap Container
	for Finisher C or Finisher C w/Booklet ...................................................................	67
	Emptying the Punch Scrap Container for D-Finisher with Booklet Maker .............	68
	Replacing the Staple Scrap Container for D-Finisher with Booklet Maker ............	69
	Cleaning the Machine.................................................................................................	71
	Cleaning the Exterior .............................................................................................	71
	Cleaning the Document Cover and Document Glass ............................................	71
	Cleaning the Narrow Glass Strip and Document Presser......................................	72
	Cleaning the Document Feeder Roller ..................................................................	73
	Executing Calibration .................................................................................................	74
	Printing a Report/List..................................................................................................	77
	Deleting the Private Charge Print Job with an Invalid User ID ...................................	78
	Setting Restore Tool...................................................................................................	79
4	Machine Status .........................................................................................................	81
	Overview of Machine Status.......................................................................................	82
	Machine Information...................................................................................................	83
	General Information ...............................................................................................	83
	Paper Tray Status..................................................................................................	85
	Print Reports..........................................................................................................	85
	Automatically Printed Reports/Lists .......................................................................	93
	Overwrite Hard Disk...............................................................................................	95
	Print Mode .............................................................................................................	95
	Fax Receiving Mode ..............................................................................................	98
	Faults..........................................................................................................................	99
	Supplies....................................................................................................................	100
	Billing Information.....................................................................................................	101
	Billing Information ................................................................................................	101
	User Account Billing Information..........................................................................	102
5	Tools........................................................................................................................	105
	System Settings Procedure......................................................................................	106
	Step 1 Entering System Administration Mode .....................................................	106
	Step 2 Entering the System Administrator User ID and Passcode......................	106
	Step 3 Selecting [Tools].......................................................................................	107
	Step 4 Selecting an Item on the [Tools] Screen ..................................................	107
	Step 5 Setting a Feature......................................................................................	109
	Step 6 Exiting the System Administration Mode..................................................	109
	Tools Menu List ........................................................................................................	110

2

	Table of Contents
Common Service Settings .......................................................................................	124
Machine Clock/Timers ........................................................................................	124
Audio Tones........................................................................................................	126
Screen/Button Settings .......................................................................................	128
Paper Tray Settings ............................................................................................	129
Image Quality Adjustment...................................................................................	132
Reports ...............................................................................................................	133
Maintenance .......................................................................................................	135
Watermark ..........................................................................................................	136
Secure Watermark ..............................................................................................	137
Force Annotation.................................................................................................	139
Image Log Control (ApeosPort Series Models Only) ..........................................	140
Print Universal Unique ID (ApeosPort Series Models Only) ...............................	141
Other Settings .....................................................................................................	142
Copy Service Settings .............................................................................................	149
Copy Tab - Features Allocation ..........................................................................	149
Preset Buttons ....................................................................................................	150
Copy Defaults .....................................................................................................	150
Copy Control .......................................................................................................	155
Original Size Defaults .........................................................................................	157
Reduce/Enlarge Presets .....................................................................................	157
Custom Colors ....................................................................................................	157
Annotations - Create Comments.........................................................................	157
Connectivity & Network Setup .................................................................................	158
Port Settings .......................................................................................................	158
Protocol Settings.................................................................................................	162
Machine’s E-mail Address/Host Name ...............................................................	164
Proxy Server Settings (ApeosPort Series Models Only).....................................	165
Outgoing/Incoming E-mail Settings.....................................................................	166
Remote Authentication /Directory Service ..........................................................	168
Security Settings .................................................................................................	172
Other Settings .....................................................................................................	175
Print Service Settings ..............................................................................................	176
Allocate Memory .................................................................................................	176
Delete Form ........................................................................................................	178
Other Settings .....................................................................................................	178
Scan Service Settings .............................................................................................	182
First Tab..............................................................................................................	182
Scan Defaults......................................................................................................	182
Scan to PC Defaults............................................................................................	185
Original Size Defaults .........................................................................................	185
Output Size Defaults ...........................................................................................	186
Reduce/Enlarge Presets .....................................................................................	186
Other Settings .....................................................................................................	186
Fax Service Settings................................................................................................	189

3

Screen Defaults ...................................................................................................	189
Fax Defaults.........................................................................................................	190
Fax Control ..........................................................................................................	191
Fax Received Options .........................................................................................	195
Reduce/Enlarge Presets......................................................................................	197
Original Size Defaults ..........................................................................................	197
Local Terminal Information ..................................................................................	197
Internet Fax Control .............................................................................................	198
E-mail/Internet Fax Service Settings ........................................................................	201
E-mail Control ......................................................................................................	201
Folder Service Settings ............................................................................................	204
Job Flow Service Settings (ApeosPort Series Models Only)....................................	205
Media Print Service Settings ....................................................................................	206
Stored File Settings ..................................................................................................	207
Web Applications Service Setup (ApeosPort Series Models Only)..........................	209
Server Certificate Verification Settings ................................................................	209
Server Setup........................................................................................................	211
Other Settings......................................................................................................	212
Web Browser Setup (ApeosPort Series Models Only) .............................................	213
Setup ........................................................................................................................	215
Create Folder.......................................................................................................	215
Stored Programming............................................................................................	217
Create Job Flow Sheet ........................................................................................	217
Create Job Flow Sheet Keyword .........................................................................	224
Add Address Book Entry......................................................................................	224
Create Fax Group Recipients ..............................................................................	231
Add Fax Comment...............................................................................................	232
Paper Tray Attributes...........................................................................................	232
Accounting................................................................................................................	233
Create/View User Accounts.................................................................................	233
Account Details....................................................................................................	236
Reset User Accounts ...........................................................................................	236
System Administrator's Meter (Copy Jobs)..........................................................	237
Accounting Type ..................................................................................................	237
Accounting Login Screen Settings.......................................................................	238
Fax Billing Data....................................................................................................	239
Authentication/Security Settings...............................................................................	240
System Administrator Settings.............................................................................	240
Authentication ......................................................................................................	241
Allow User to Disable Active Settings..................................................................	247
Job Status Default ...............................................................................................	248
Overwrite Hard Disk.............................................................................................	248

4

		Table of Contents
6 CentreWare Internet Services Settings ...............................................................		251
	Installation of CentreWare Internet Services ...........................................................	252
	Preparations........................................................................................................	252
	Configuration on the Machine .............................................................................	252
	Starting CentreWare Internet Services....................................................................	254
	Setting Items Using CentreWare Internet Services .................................................	255
7	Printer Environment Settings...............................................................................	259
	Print Features Overview ..........................................................................................	260
	Installation When Using USB Port...........................................................................	263
	Step 1 Preparations ............................................................................................	263
	Step 2 Configuration on the Machine..................................................................	263
	Step 3 Configuration on the Computer ...............................................................	264
	CentreWare Internet Services Setting Items.......................................................	264
	Installation When Using TCP/IP (LPD/Port 9100) ...................................................	265
	Step 1 Preparations ............................................................................................	265
	Step 2 Configuration on the Machine..................................................................	265
	Step 3 Configuration on the Computer ...............................................................	266
	CentreWare Internet Services Setting Items.......................................................	266
	Installation When Using NetWare............................................................................	268
	Step 1 Preparations ............................................................................................	268
	Step 2 Configuration on the Machine..................................................................	268
	Step 3 Configuration on the Computer ...............................................................	269
	CentreWare Internet Services Setting Items.......................................................	270
	Installation When Using Microsoft Network (SMB)..................................................	271
	Step 1 Preparations ............................................................................................	271
	Step 2 Configuration on the Machine..................................................................	271
	Step 3 Configuration on the Computer ...............................................................	272
	CentreWare Internet Services Setting Items.......................................................	272
	Installation When Using Internet Printing Protocol (IPP) .........................................	273
	Step 1 Preparations ............................................................................................	273
	Step 2 Configuration on the Machine..................................................................	273
	Step 3 Configuration on the Computer ...............................................................	274
	CentreWare Internet Services Setting Items.......................................................	274
	Installation When Using EtherTalk ..........................................................................	275
	Step 1 Preparations ............................................................................................	275
	Step 2 Configuration on the Machine..................................................................	275
	Step 3 Configuration on the Computer ...............................................................	276
	CentreWare Internet Services Setting Items.......................................................	276
8	E-mail Environment Settings................................................................................	277
	E-mail Overview ......................................................................................................	278
	Preparations ............................................................................................................	280
	Installation Procedure..............................................................................................	282

5

Step 1 Enabling Port and Setting TCP/IP ............................................................	282
Step 2 Configuring E-mail Environment...............................................................	283
CentreWare Internet Services Setting Items .......................................................	284
9 Scanner Environment Settings .............................................................................	285
Scan Service Overview ............................................................................................	286
Configuration of Scan to Folder................................................................................	288
Step 1 Enabling Port and Setting TCP/IP ............................................................	288
Step 2 Registering a Folder .................................................................................	289
Step 3 Configuring a Computer ...........................................................................	289
Configuration of Scan to PC.....................................................................................	290
Step 1 Preparations .............................................................................................	290
Step 2 Enabling Port and Setting TCP/IP ............................................................	290
Step 3 Configuration on a Computer ...................................................................	292
Configuration of Network Scanning (Job Template Scanning).................................	293
Step 1 Preparations .............................................................................................	293
Step 2 Enabling Ports and Setting TCP/IP ..........................................................	293
Step 3 Configuring the SNMP Port ......................................................................	294
Step 4 Configuration on a Computer ...................................................................	294
Configuration of Job Flow Sheets ............................................................................	295
Step 1 Enabling Ports and Setting TCP/IP ..........................................................	295
Step 2 Configuring the SNMP Port ......................................................................	296
Step 3 Configuration on the Computer ................................................................	296
Configuration of Store & Send Link ..........................................................................	297
Step 1 E-mail Settings .........................................................................................	297
Step 2 Enabling Authentication............................................................................	297
Step 3 Displaying [Store & Send Link].................................................................	297
Step 4 Other Settings ..........................................................................................	297
CentreWare Internet Services Setting Items .......................................................	298
10 Using the Internet Fax Service..............................................................................	299
Internet Fax Overview ..............................................................................................	300
Preparations .............................................................................................................	300
System Requirements for the Machine................................................................	300
E-Mail Environment .............................................................................................	300
Installation Procedure...............................................................................................	302
Installation Overview............................................................................................	302
Step 1 Enabling the Port and Setting TCP/IP ......................................................	302
Step 2 Configuring E-mail Environment...............................................................	303
Step 3 Testing Internet Fax .................................................................................	304
11 Using the Server Fax Service................................................................................	305
Server Fax Overview................................................................................................	306
Preparations .............................................................................................................	306
System Requirements for the Machine................................................................	306

6

	Table of Contents
Installation Procedure..............................................................................................	307
Installation Overview...........................................................................................	307
Step 1 Fax Settings.............................................................................................	307
Step 2 Setting the Server Fax Feature ...............................................................	308
12 Encryption and Digital Signature Settings..........................................................	311
Encryption and Digital Signature Overview .............................................................	312
Types of Certificates ...........................................................................................	312
Encryption Features for Communication.............................................................	312
Encryption and Digital-Signature Features for Scan Files ..................................	313
Configuration of HTTP Communication Encryption.................................................	314
Installation Overview...........................................................................................	314
Step1 Configuration on the Machine...................................................................	314
Step2 Configuration on a Computer ...................................................................	315
Configuration of Encryption using IPSec .................................................................	316
Installation Overview...........................................................................................	316
Step1 Import and Configuration of a Certificate..................................................	316
Step2 Configuration on the Machine (Configuration of IPSec) ...........................	317
Step3 Configuration on a Computer ...................................................................	318
Configuration of E-mail Encryption/Digital Signature...............................................	319
Installation Overview...........................................................................................	319
Step1 Configuration on the Machine...................................................................	319
Step2 Configuration on Sending and Receiving Devices ...................................	321
Configuration of PDF/DocuWorks/XPS Signature
(ApeosPort Series Models Only) ............................................................................	323
Installation Overview...........................................................................................	323
Step1 Configuration on the Machine...................................................................	323
Step2 Configuration on a Computer ...................................................................	325
13 Authentication and Account Administration ......................................................	327
Overview of Authentication and Account Administration .........................................	328
Overview of Authentication .................................................................................	328
Overview of Account Administration ...................................................................	329
Authentication..........................................................................................................	330
Users Controlled by Authentication.....................................................................	330
User Role and Authorization Groups ..................................................................	330
Types of Authentication ......................................................................................	332
Types of Account Administration ........................................................................	332
Relationships Between the Authentication and Accounting Modes ....................	333
Services Controlled by Authentication.....................................................................	334
Overview .............................................................................................................	334
Services Controlled by Authentication and Account Administration	................... 334
Authentication for Job Flow Sheets and Folders .....................................................	337
Overview .............................................................................................................	337
When the Authentication Feature is not Enabled................................................	339

7

When the Authentication Feature is Enabled ......................................................	341
Jobs Manageable by Account Administration ..........................................................	344
Configuration for Authentication ...............................................................................	347
Installation Overview............................................................................................	347
Configuring Authentication...................................................................................	347
Changing the Default Authorization Group Settings ............................................	349
Creating an Authorization Group .........................................................................	350
Configuration for Account Administration .................................................................	351
Step 1 Selecting an Accounting Type..................................................................	351
Step 2 Registering User Information....................................................................	351
14 Problem Solving .....................................................................................................	353
Troubleshooting........................................................................................................	354
Machine Trouble.......................................................................................................	355
Image Quality Trouble ..............................................................................................	359
Trouble during Copying ............................................................................................	365
Unable to Copy ....................................................................................................	365
The Copy Result is Not What was Expected .......................................................	366
Trouble during Printing .............................................................................................	369
Unable to Print .....................................................................................................	369
The Print Result is Not What was Expected ........................................................	370
Trouble during Faxing ..............................................................................................	372
Sending Problems ...............................................................................................	372
Receiving Problems.............................................................................................	373
Trouble during Scanning ..........................................................................................	376
Unable to Scan with the Machine ........................................................................	376
Unable to Import Scanned Documents to the Computer .....................................	377
Unable to Send a Scanned Document over the Network (FTP/SMB) .................	378
Unable to Send E-mail.........................................................................................	379
The Image is not What was Expected .................................................................	379
Network-related Problems........................................................................................	381
When using SMB .................................................................................................	381
When using NetWare...........................................................................................	383
When using TCP/IP .............................................................................................	387
When using EtherTalk .........................................................................................	388
CentreWare Internet Services Problems .............................................................	389
E-Mail Features Problems ...................................................................................	390
Internet/Intranet Connection Problems ................................................................	391
IPv4 and IPv6 Connection Problems ...................................................................	392
Media Print - Text Trouble........................................................................................	395
Media Print - Photos Trouble....................................................................................	396
Error Code................................................................................................................	397
Other Errors .........................................................................................................	462

8

Table of Contents
Paper Jams .............................................................................................................	463
Paper Jams in the Trays 1 to 2 ...........................................................................	464
Paper Jams in the Tray 3....................................................................................	464
Paper Jams in the Tray 4....................................................................................	465
Paper Jams in the Tray 5 (Bypass).....................................................................	465
Paper Jams in the Tray 6 (HCF2 (2000 Sheets)) ...............................................	466
Paper Jams in the Transfer Module....................................................................	468
Paper Jams in the Bottom Left Cover .................................................................	469
Paper jams in the Bottom Right Cover................................................................	470
Paper Jams in the Output Tray ...........................................................................	471
Paper Jams in the Finisher C and the Finisher C w/Booklet...............................	471
Paper jams in the D-Finisher with Booklet Maker ...............................................	481
Document Jams.......................................................................................................	491
Stapler Faults ..........................................................................................................	494
Staple Jams in the Staple Cartridge for Finisher C or Finisher C w/Booklet.......	495
Staple Jams in the Booklet Staple Cartridge
for the Finisher C w/Booklet or D-Finisher with Booklet Maker..........................	496
Staple Jams in the Staple Cartridge for the D-Finisher with Booklet Maker .......	498
Staple Cartridge Taken Off from Unit for the D-Finisher with Booklet Maker ..........	500
Solving Curled Output for the D-finisher with Booklet Maker ..................................	502
15 Appendix ................................................................................................................	505
Specifications ..........................................................................................................	506
Printable Area..........................................................................................................	518
Standard Printable Area......................................................................................	518
Extended Printable Area .....................................................................................	518
Internal Fonts...........................................................................................................	519
Optional Components..............................................................................................	521
ESC/P-K Emulation .................................................................................................	523
Emulation ............................................................................................................	523
Fonts ...................................................................................................................	524
Output Feature....................................................................................................	524
ESC/P-K Emulation Print Features .....................................................................	524
ESC/P-K Emulation Settings...............................................................................	525
Magnification Table.............................................................................................	531
Paper Size and Number of Printable Characters................................................	535
PDF Direct Print.......................................................................................................	537
PDF Direct Print Settings ....................................................................................	537
PCL Emulation.........................................................................................................	539
HP-GL2 Emulation...................................................................................................	543
Hard Clip Area ....................................................................................................	547
Printable Area .....................................................................................................	548
Auto Layout.........................................................................................................	550
Using the Telephone ...............................................................................................	557

9

Placing a Call.......................................................................................................	557
Activity Report ..........................................................................................................	559
Notes and Restrictions .............................................................................................	561
Notes and Restrictions on the Use of the Machine..............................................	561
Notes and Restrictions in the Interrupt Mode ......................................................	564
Notes and Restrictions on the Use of the Copy Feature .....................................	565
Notes and Restrictions on the Use of the Print Feature ......................................	566
Notes and Restrictions on the Use of the Fax / Internet Fax Feature..................	567
Notes and Restrictions on the Use of the Fax Feature........................................	571
Notes and Restrictions on the Use of the E-mail / Internet Fax Feature .............	571
Notes and Restrictions when Connecting with Internet Service Provider............	573
Notes and Restrictions for Using SMB ................................................................	575
Notes and Restrictions for Using TCP/IP.............................................................	577
Notes and Restrictions for Using EtherTalk.........................................................	578
Notes and Restrictions for Using Bonjour............................................................	579
Notes and Restrictions for Using Scanner Features............................................	579
Notes and Restrictions on Folders.......................................................................	584
Notes and Restrictions when Connecting to Internet or Intranet .........................	585
Notes and Restrictions for IPv6 Connection ........................................................	586
Notes and Restrictions when Operating from Computers ...................................	587
Notes and Restrictions on Job Flows ..................................................................	588
Notes and Restrictions on Security Features ......................................................	589
Notes and Restrictions on Authentication and Accounting Features...................	592
Glossary ...................................................................................................................	594
Index...............................................................................................................................	597

10

1 Before Using the Machine

This chapter describes organization of this guide and conventions.
z	Preface .......................................................................................................	12
z	Types of Manuals .......................................................................................	13
z	Using This Guide ........................................................................................	14
z	Interface Cables..........................................................................................	17
z	Energy Saver Mode ....................................................................................	19
z	Customizing the Control Panel ...................................................................	22
z	Entering Text ..............................................................................................	27

Machine the Using Before

1

1 Before Using the Machine

Preface

Thank you for selecting ApeosPort-III C7600/C6500/C5500, DocuCentre-III C7600/ C6500/C5500 (hereafter referred to as “the machine”).

This guide explains how to operate the machine and the precautions that must be followed during operation. To get the most out of the machine and to use it effectively, be sure to read this guide before use.

This guide is intended for machine administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

This guide assumes that an operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer. For information on the environment of the personal computer in use, basic knowledge of networking environments, and how to operate a personal computer, refer to the manuals provided with the personal computer, operating system, and network system.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

Refer to the User Guide for copy/print/scan/fax operating procedures. For information about optional accessories for the printer functionality, also refer to the guide provided with each optional accessory.

Warning:

This equipment will be inoperable when mains power fails.

12

Types of Manuals

Types of Manuals

We provide the following guides for optimum usage of the machine.

Accompanying Manuals

Quick Reference Guide (booklet)

Introduces the basic operations of the machine, as well as daily management and maintenance.

For Customers Who Use 83 - 105 gsm Weight Paper (booklet)

Aimed toward customers who use 83 - 105 gsm weight paper for this machine, this booklet describes notes on use and how to set the paper type.

User Guide (CD-ROM)

User Guide describes all the necessary steps for copy/print/scan/fax.

Administrator Guide (this guide) (CD-ROM)

Aimed toward machine administrators. This guide describes maintenance and how to set paper, customize settings, set up the network environment and solve problems that may occur with the machine.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual is included in the CD-ROM of the Driver CD Kit.

Print Driver Help

Describes print features and operations.

CentreWare Internet Services Help

Describes how to change various settings of the machine using a web browser, and how to import scanned data to a computer.

Guides for Optional Accessories

Optional accessories are available for this machine. Some of them come with user guides. The user guides, provided as printed or online documentation, are referred to as guides for optional accessories.

The guides for optional accessories describe all the necessary steps for using the optional accessories and installing the software.

Machine the Using Before

1

13

Machine the Using Before

1

1 Before Using the Machine

Using This Guide

This guide is intended for machine administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes organization of this guide and conventions.

2 Paper and Other Media

Describes the types of paper that can be used on the machine and how to load paper in trays.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/lists.

5 Tools

Describes how to configure the system settings.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the configuration to use the Printer features on the machine.

8 E-mail Environment Settings

Describes the configuration to use the E-mail features on the machine.

9 Scanner Environment Settings

Describes the configuration to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the configuration to use the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the configuration to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes the configuration to utilize the encryption and digital signature on the machine.

14

Using This Guide

13 Authentication and Account Administration

Describes the authorization feature for restricting use of the machine, as well as the administration feature for monitoring usage statuses for each feature using the authorization feature.

14 Problem Solving

Describes troubles that may occur with the machine and their solutions.

15 Appendix

Describes the machine specifications, optional accessories, and notes/restrictions.

Conventions

zThe screen images and illustrations that are used in this guide are based on the machine configuration with the Middle Size Color UI and the various options. Some of the items in the screen images may not be displayed or there may be features that cannot be used depending on the machine configuration.

zIn this document, "Computer" refers to a personal computer or workstation.

zThe following terms are used in this guide:

Important		: Indicates important information that you should read.
Note		: Indicates additional information on operations or features.
z The following symbols are used in this guide:
"	"	:	• A cross-reference included in this guide.
		: • Refers to names of CD-ROM, features, and touch screen
			messages and input text.
[	]	:	• Refers to folders, files, applications, button or menu names
			displayed in the touch screen.

•The names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

<> button : Indicates a hardware button on the control panel of the

		machine.
<	> key :	Indicates a key on the keyboard of the computer.
>	:	• Indicates a path to a certain item within a procedure on the
		control panel.
		Example: When you see the procedure "select [Tools] >
		[Setup] > [Create Folder]", this means that you need to select
		[Tools], select [Setup], and then select [Create Folder].
		• Indicates a path to a certain item within a procedure on a
		computer.
		Example: When you see the procedure "to search for files
		and folders, click [Start] > [Search] > [For Files or Folders]",
		this means that you need to click [Start], click [Search], and
		then click [For Files or Folders] in order to search for files and
		folders.

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• The reference is indicated in the following manner:

"Refer to "5 Tools" > "Common Service Settings" > "Audio Tone" in the Administrator Guide."

The sentence above means that you need to refer to the section "Audio Tone", which can be found under "Common Service Settings" in chapter 5 Tools of the Administrator Guide.

z Orientation of documents or paper is described in this guide as follows:

,,Long Edge Feed (LEF): Loading with one of the long edges of the document or paper.

,,Short Edge Feed (SEF): Loading with one of the short edges of the document or paper.

LEF Orientation	SEF Orientation
Paper feed direction	Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When connecting to a network, use the Ethernet interface.

Using the USB Interface

The USB interface supports USB 2.0.

This section describes the installation procedure for the USB interface.

1 Ensure that the machine is off.

2 Connect the USB interface cable to the USB

2.0 interface connector on the side of the machine.

3 Connect the other end of the USB interface cable to a computer.

4 Switch on the machine.

5Restart the computer.

For details of setting items, refer to "Printer Environment Settings" (P.259).

Using the Ethernet Interface

When the Gigabit Ethernet Board (optional) is NOT installed:

The Ethernet interface supports the following 2 types.

z100BASE-TX

z10BASE-T

This section describes the installation procedure for the Ethernet interface.

1Ensure that the machine is off.

2Connect the network cable to the Ethernet interface connector.

Note	• Prepare a network cable suitable for your
	network connection. When changing the
	network cable, consult our customer
	engineers.

3 Switch on the machine.

When the Gigabit Ethernet Board (optional) is installed:

The Gigabit Ethernet interface supports the following 3 types.

z1000BASE-T

z100BASE-TX

z10BASE-T

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This section describes the installation procedure for the Gigabit Ethernet interface.

1 Ensure that the machine is off.
2 Connect the network cable to the Gigabit
Ethernet interface connector.
Note	• Prepare a network cable suitable for your
	network connection. When changing the	LED1
	network cable, consult our customer
	engineers.
	• Category 5 cables (CAT5) or Enhanced
	Category 5 cables (CAT5e) are
	recommended for 1000BASE-T.

3 Switch on the machine.

Note	• The Gigabit Ethernet Board does not always enable 1000BASE-T to work effectively.
	1000BASE-T performance depends on a printer’s processing speed.

•LED1 (shown on the above illustration) is lit on the Gigabit Ethernet Board in the following ways, depending on which network it is connected to.

-10BASE-T network : No light

-100BASE-TX network : Yellow light

-1000BASE-T network : Blue light

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Energy Saver Mode

Energy Saver Mode

The machine is installed with an Energy Saver feature that will automatically cut off the electricity to the machine if no copy or print data is received for a certain duration.

The Energy Saver feature has two modes: Low Power mode and Sleep mode.

The machine enters the Low Power mode after the preset time has elapsed if the machine is left unused for a fixed period of time.

The machine then enters the Sleep mode if a further preset time elapses.

To enter the Energy Saver mode, press the <Energy Saver> button on the control panel, and then the machine enters the Energy Saver mode straight away.

Low Power Mode

In this mode, the power to the control panel and fuser unit is lowered to save power.

The touch screen goes out, and the <Energy Saver> button on the control panel lights. To use the machine, press the <Energy Saver> button. The <Energy Saver> button goes out to indicate that the Energy Saver feature is cancelled.

Sleep Mode

In this mode, the power is lowered more than in the Low Power mode.

The touch screen goes out, and the <Energy Saver> button on the control panel lights. To use the machine, press the <Energy Saver> button. The <Energy Saver> button goes out to indicate that the Energy Saver feature is cancelled.

Changing the Energy Saver Mode Change Interval

The procedure for setting the Energy Saver feature is as follows.

To activate the Energy Saver feature, set both the times until the activation of Low Power Mode and Sleep Mode.

Note	• The time to activation of Low Power Mode and Sleep Mode can each be specified in 1
	minute increments, from 1 to 240 minutes.

1 Press the <Log In/Out> button.

1 2 3

4 5 6

7 8 9

0 #

C

<Log In/Out> button

2Enter the Administrator ID with the numeric keypad or the keyboard displayed, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, then select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

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3 Select [Tools].

Note	• If the [All Services] screen is not
	displayed on the touch screen, press the
	<All Services> button.

4 Select [Machine Clock/Timers].

5Select [Power Saver/Energy Saver Timers], and select [Change Settings].

6Using [ ] and [ ], configure an energy saver mode migration time, in 1 minute increments.

From Last Operation to Low Power Mode

Set the time to move to the [Low Power Mode] after the last operation.

Note	• The default for [From Last Operation to Low Power Mode] is 1 minute. The Low Power Mode
	cannot be disabled.

From Last Operation to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.

Note	• The default for [From Last Operation to Sleep Mode] is [60] minutes. Configure the [From
	Last Operation to Sleep Mode] time to be longer than the [From Last Operation to Low
	Power Mode] time.

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7Select [Save].

8Select [Close] repeatedly until the [Tools] screen is displayed.

9Select [Close] to display the [All Services] screen.

Energy Saver Mode

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Customizing the Control Panel

Use the following procedure to select the screen to be displayed when the machine is turned on or exited from the Energy Saver mode, to select the screen to be displayed after Auto Clear, to assign features to <Custom> buttons, and to select the features to be displayed on the [All Services] screen.

1 Press the <Log In/Out> button.

1 2 3

4 5 6

7 8 9

0 #

C

<Log In/Out> button

2Enter the Administrator ID with the numeric keypad or the keyboard displayed, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, then select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3 Select [Tools].

Note	• If the [All Services] screen is not
	displayed on the touch screen, press the
	<All Services> button.

4 Select [Screen/Button Settings].

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Customizing the Control Panel

5 Select the item to be set or changed.

Setting the Initial Screen

Set the screen to be displayed after turning the machine on or exiting the Energy Saver mode. This section describes how to set the [Send from Folder] screen as the initial screen, as an example.

1Select [Screen Default], and select [Change Settings].

2Select [Send from Folder].

Note	• Select [ ] to return to the previous
	screen or [ ] to move to the next screen.

3 Select [Save].

Setting the Screen to be displayed after Auto Clear

Set the screen to be displayed after Auto Clear. You can select from [Last Selection Screen] and [All Services].

1Select [Screen After Auto Clear], and select [Change Settings].

2Select [Last Selection Screen] or [All Services].

3Select [Save].

Customizing the [All Services] Screen

By selecting features and their positions, you can customize the [All Services] screen that is displayed when you press the <All Services> button on the control panel.

The following are the factory default features displayed on the [All Services] screen.

Note	• Unsupported features will not be displayed on the screen. Abnormal features will be grayed
	out on the screen.

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zCopy

zFax/Internet Fax

zE-mail

zScan to Folder

zNetwork Scanning (ApeosPort series models only)

zScan to PC

zMedia Print - Text

zMedia Print - Photos

zSend from Folder

zStored Programming

zJob Flow Sheets (ApeosPort series models only)

zWeb Applications (ApeosPort series models only)

zStore & Send Link

Note	• By factory default, this service is not
	displayed on the screen.
z Custom Service
Note	• This feature is to be set by our customer engineer. For more information, contact our
	Customer Support Center.

zLanguage

zScreen Contrast (Middle Size Color UI Only)

zSetup

zCalibration

zActivity Report

zFax Receiving Mode

zPrint Mode

All Services

You can select a service button. Service buttons are the oval buttons in the [All Services] screen.

If you select [Not Assigned], the selected button position will remain empty.

All Services - Additional Features

You can select an additional feature button. Additional features appear in the [All Services] screen as rectangular buttons.

If you select [Not Assigned], the selected button position will remain empty.

24

Customizing the Control Panel

The following is the procedure to change the [Language] button displayed at the upper right corner of the [All Services] screen to the [Secure Print] button, as an example.

1Select [All Services - Additional Features], and select [Change Settings].

2Select [Language].

3Select [Secure Print].

Note	• The layout of buttons in this screen is
	corresponding to the layout of those on
	the [All Services] screen.
	• You cannot assign the same feature to
	more than one button.

4Click [Save].

5Click [Save].

Assigning Features to <Custom> Buttons

Assign features to the <Custom> buttons on the control panel: Custom 1 to Custom 3.

By assigning features to the <Custom> buttons, you can switch to the features without returning to the [All Services] screen. If you do not want to assign any feature to a button, select [Not Set].

By factory defaults, [Copy] is assigned to the <Copy> button and no feature is assigned to the <Custom 2> or <Custom 3> button. The features assigned to the buttons are selected from the features displayed on the [All Services] screen and [Language].

Attach the labels included in this product when you have changed the assignment. If you have used a feature for which no label is provided, use a blank label and write down the feature using a permanent marker, and then attach the label to the appropriate button.

The following is the procedure to assign [Send from Folder] to the <Custom 2> button, as an example. The same procedure can be used for the <Custom 3> button.

1Select [Custom Button 2], and select [Change Settings].

2Select [Send from Folder].

Note	• Select [ ] to return to the previous
	screen or [ ] to move to the next screen.

3 Click [Save].

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Changing the Feature Screen

You can customize the screen layouts for the first tab of the following features listed on the [All Services] screen.

zCopy

zFax/Internet Fax

zE-mail

zScan to Folder

zNetwork Scanning (ApeosPort series models only)

zScan to PC

zStore & Send Link

For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.149), "First Tab" (P.182), and "Screen Defaults" (P.189).

Adjusting the Screen Contrast (For Middle Size Color UI)

You can adjust the screen contrast on the screen which appears when you select the [Screen Contrast] button on the [All Services] screen.

26

Entering Text

Entering Text

During operations, a screen for entering text sometimes appears. This section describes how to enter text.

You can enter the following characters: numerals, letters, and symbols.

Item		Description
Entering letters and numerals	If you select [Shift], uppercase letters appear. To return to
	the lowercase letters, select [Shift] again.
Entering symbols	Select [Symbol].
	Note	• Depending on the keyboard, the [Symbol] button
		may be displayed as [More Characters].
Entering a space	Select [Space].
Deleting characters	Select [Backspace]. You can delete one character at a
	time.

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