Xerox ApeosPort-IV C4430, DocuCentre-IV C4430 Administrator Guide

ApeosPort-IV C4430

DocuCentre-IV C4430

Administrator Guide

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Microsoft, Windows, Windows NT, Windows Server, Windows Vista, Microsoft Network, and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

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All product/brand names are trademarks or registered trademarks of the respective holders. Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

1.This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in whole or part, without the written consent of the publisher.

2.Parts of this manual are subject to change without prior notice.

3.We welcome any comments on ambiguities, errors, omissions, or missing pages.

4.Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare, and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

	Table of Contents
Table of Contents
Table of Contents ........................................................................................................	3
1 Before Using the Machine ......................................................................................	13
Preface ......................................................................................................................	14
Types of Manuals ......................................................................................................	15
Using This Guide .......................................................................................................	16
Organization of This Guide ...................................................................................	16
Conventions ..........................................................................................................	17
Interface Cables ........................................................................................................	19
Using the USB Interface .......................................................................................	19
Using the Ethernet Interface .................................................................................	19
Energy Saver Mode...................................................................................................	21
Changing the Interval for Entering Energy Saver Mode .......................................	21
Customizing the Control Panel ..................................................................................	24
Changing the Screen Default................................................................................	24
Setting the Screen After Auto Clear......................................................................	25
Customizing the Button Layout .............................................................................	26
Assigning Services to Custom Buttons .................................................................	30
Adjusting Screen Brightness.................................................................................	31
Entering Text .............................................................................................................	32
2 Paper and Other Media ...........................................................................................	33
Paper Types ..............................................................................................................	34
Loadable Quantity and Weight for Supported Paper ............................................	34
Supported Paper Type..........................................................................................	35
Loading Paper ...........................................................................................................	41
Loading Paper in Trays 1 to 4...............................................................................	41
Loading an Envelope in Trays 1 to 4 ....................................................................	43
Loading Paper in Tray 5 (MSI)..............................................................................	45
Loading an Envelope in Tray 5 (MSI) ...................................................................	46
Changing the Paper Settings.....................................................................................	49
3 Maintenance.............................................................................................................	53
Replacing Consumables............................................................................................	54
Replacing Toner Cartridges ..................................................................................	56
Replacing Waste Toner Container........................................................................	58
Replacing Drum Cartridges R1, R2, R3, or R4 .....................................................	60
Replacing Staple Cartridge (for FinisherAB1).....................................................	65
Replacing Fusing Unit...........................................................................................	66
Replacing Transfer Belt Unit .................................................................................	68
Replacing Transfer Roller .....................................................................................	73
Replacing Separator Rollers .................................................................................	74

3

	Cleaning the Machine.................................................................................................	79
	Cleaning the Exterior .............................................................................................	79
	Cleaning the Interior (Laser Scanners)..................................................................	79
	Cleaning the Conductivity Temperature Depth (CTD) Sensor...............................	81
	Cleaning the Touch Screen ...................................................................................	84
	Cleaning the Document Cover and Document Glass ............................................	85
	Cleaning the White Chute and Constant Velocity Transport Glass .......................	85
	Cleaning the Document Feeder Rollers.................................................................	86
	Executing Calibration .................................................................................................	87
	Adjusting Color Registration.......................................................................................	90
	Auto Color Registration..........................................................................................	90
	Side Color Registration..........................................................................................	91
	Printing a Report/List..................................................................................................	93
	Deleting a Private Charge Print Job with an Invalid User ID ......................................	94
	Setting Restore Tool...................................................................................................	95
4	Machine Status .........................................................................................................	97
	Overview of Machine Status.......................................................................................	98
	Machine Information...................................................................................................	99
	General Information ...............................................................................................	99
	Paper Tray Status................................................................................................	101
	Print Reports........................................................................................................	101
	Automatically Printed Reports/Lists .....................................................................	109
	Overwrite Hard Disk.............................................................................................	110
	Print Mode ...........................................................................................................	110
	Fax Receiving Mode ............................................................................................	113
	Faults........................................................................................................................	114
	Supplies....................................................................................................................	115
	Billing Information.....................................................................................................	116
	Billing Information ................................................................................................	116
	User Account Billing Information..........................................................................	117
5	Tools........................................................................................................................	119
	System Settings Procedure......................................................................................	120
	Step 1 Entering System Administration Mode .....................................................	120
	Step 2 Entering the System Administrator User ID and Passcode......................	120
	Step 3 Selecting [Tools].......................................................................................	121
	Step 4 Selecting a Setting Item on the [Tools] Screen ........................................	121
	Step 5 Setting a Feature......................................................................................	123
	Step 6 Exiting System Administration Mode........................................................	123
	Tools Menu List ........................................................................................................	124
	Common Service Settings........................................................................................	138
	Machine Clock/Timers .........................................................................................	138
	Audio Tones.........................................................................................................	141

4

	Table of Contents
Screen/Button Settings .......................................................................................	142
Paper Tray Settings ............................................................................................	144
Image Quality Adjustment...................................................................................	147
Reports ...............................................................................................................	148
Maintenance .......................................................................................................	149
Watermark ..........................................................................................................	151
Force Annotation.................................................................................................	153
Print Universal Unique ID (ApeosPort Series Models Only) ...............................	154
Notify Job Completion by E-mail.........................................................................	155
Other Settings .....................................................................................................	155
Copy Service Settings .............................................................................................	162
Copy Tab - Features Allocation ..........................................................................	162
Preset Buttons ....................................................................................................	163
Copy Defaults .....................................................................................................	163
Copy Control .......................................................................................................	168
Original Size Defaults .........................................................................................	170
Reduce / Enlarge Presets ...................................................................................	170
Custom Colors ....................................................................................................	170
Annotations - Create Comments.........................................................................	171
Connectivity & Network Setup .................................................................................	172
Port Settings .......................................................................................................	172
Protocol Settings.................................................................................................	176
Machine's E-mail Address/Host Name................................................................	179
Proxy Server Settings (ApeosPort Series Models Only).....................................	179
EP Proxy Server Setup .......................................................................................	180
Outgoing/Incoming E-mail Settings.....................................................................	181
Remote Authentication / Directory Service .........................................................	183
Security Settings .................................................................................................	187
Other Settings .....................................................................................................	191
Print Service Settings ..............................................................................................	192
Allocate Memory .................................................................................................	192
Delete Form ........................................................................................................	194
Other Settings .....................................................................................................	194
Scan Service Settings .............................................................................................	199
First Tab..............................................................................................................	199
Scan Defaults......................................................................................................	200
Scan to PC Defaults............................................................................................	202
Original Size Defaults .........................................................................................	202
Output Size Defaults ...........................................................................................	203
Reduce / Enlarge Presets ...................................................................................	203
Other Settings .....................................................................................................	203
Fax Service Settings................................................................................................	206
Screen Defaults ..................................................................................................	206
Fax Defaults........................................................................................................	207
Fax Control .........................................................................................................	208

5

Fax Received Options .........................................................................................	212
Reduce / Enlarge Presets....................................................................................	213
Original Size Defaults ..........................................................................................	213
Local Terminal Information ..................................................................................	213
Internet Fax Control .............................................................................................	214
E-mail/Internet Fax Service Settings ........................................................................	217
E-mail Control ......................................................................................................	217
Folder Service Settings ............................................................................................	220
Job Flow Service Settings (ApeosPort Series Models Only)....................................	221
Media Print Service Settings ....................................................................................	222
Stored File Settings ..................................................................................................	223
Web Applications Service Setup (ApeosPort Series Models Only)..........................	225
Server Setup........................................................................................................	225
Other Settings......................................................................................................	227
Web Browser Setup (ApeosPort Series Models Only) .............................................	228
Setup ........................................................................................................................	230
Create Folder.......................................................................................................	230
Stored Programming............................................................................................	232
Create Job Flow Sheet ........................................................................................	232
Create Job Flow Sheet Keyword .........................................................................	240
Add Address Book Entry......................................................................................	240
Create Fax Group Recipients ..............................................................................	246
Add Fax Comment...............................................................................................	247
Paper Tray Attributes...........................................................................................	247
Accounting................................................................................................................	248
Create / View User Accounts...............................................................................	248
View Account .......................................................................................................	251
Reset User Accounts ...........................................................................................	251
System Administrator's Meter (Copy Jobs)..........................................................	252
Accounting Type ..................................................................................................	252
Accounting Login Screen Settings.......................................................................	253
Fax Billing Data....................................................................................................	254
Accounting / Billing Device Settings ....................................................................	255
Authentication / Security Settings.............................................................................	257
System Administrator Settings.............................................................................	257
Authentication ......................................................................................................	258
Allow User to Disable Active Settings..................................................................	264
Job Status Default ...............................................................................................	265
Overwrite Hard Disk.............................................................................................	265
6 CentreWare Internet Services Settings ................................................................	267
Installation of CentreWare Internet Services............................................................	268
Preparations ........................................................................................................	268
Configuration on the Machine..............................................................................	268

6

		Table of Contents
	Starting CentreWare Internet Services....................................................................	270
	Configuring Machine Settings Using CentreWare Internet Services .......................	271
7	Printer Environment Settings...............................................................................	275
	Print Overview .........................................................................................................	276
	Installation When Using USB Port...........................................................................	279
	Step 1 Preparations ............................................................................................	279
	Step 2 Configuration on the Machine..................................................................	279
	Step 3 Configuration on the Computer ...............................................................	280
	CentreWare Internet Services Setting Items.......................................................	280
	Installation When Using TCP/IP (LPD/Port 9100) ...................................................	281
	Step 1 Preparations ............................................................................................	281
	Step 2 Configuration on the Machine..................................................................	281
	Step 3 Configuration on the Computer ...............................................................	282
	CentreWare Internet Services Setting Items.......................................................	283
	Installation When Using NetWare............................................................................	284
	Step 1 Preparations ............................................................................................	284
	Step 2 Configuration on the Machine..................................................................	284
	Step 3 Configuration on the Computer ...............................................................	286
	CentreWare Internet Services Setting Items.......................................................	286
	Installation When Using Microsoft Network (SMB)..................................................	287
	Step 1 Preparations ............................................................................................	287
	Step 2 Configuration on the Machine..................................................................	287
	Step 3 Configuration on the Computer ...............................................................	288
	CentreWare Internet Services Setting Items.......................................................	288
	Installation When Using Internet Printing Protocol (IPP) .........................................	289
	Step 1 Preparations ............................................................................................	289
	Step 2 Configuration on the Machine..................................................................	289
	Step 3 Configuration on the Computer ...............................................................	290
	CentreWare Internet Services Setting Items.......................................................	290
	Installation When Using EtherTalk ..........................................................................	291
	Step 1 Preparations ............................................................................................	291
	Step 2 Configuration on the Machine..................................................................	291
	Step 3 Configuration on the Computer ...............................................................	292
	CentreWare Internet Services Setting Items.......................................................	292
8	E-mail Environment Settings................................................................................	293
	E-mail Overview ......................................................................................................	294
	Preparations ............................................................................................................	296
	Installation Procedures ............................................................................................	298
	Step 1 Enabling Port and Setting up TCP/IP ......................................................	298
	Step 2 Configuring E-mail Environment..............................................................	299
	CentreWare Internet Services Setting Items.......................................................	300

7

9 Scanner Environment Settings .............................................................................	301
Scan Service Overview ............................................................................................	302
Configuration of Store to Folder ...............................................................................	304
Step 1 Enabling Port and Setting up TCP/IP .......................................................	304
Step 2 Registering a Folder .................................................................................	305
Step 3 Configuring a Computer ...........................................................................	305
Configuration of Scan to PC.....................................................................................	306
Step 1 Preparations .............................................................................................	306
Step 2 Enabling Port and Setting up TCP/IP .......................................................	307
Step 3 Configuration on the Computer ................................................................	308
Configuration of Store to USB ..................................................................................	309
Step 1 Available USB Memory Devices...............................................................	309
CentreWare Internet Services Setting Items .......................................................	309
Configuration of Network Scanning (Job Template Scanning).................................	310
Step 1 Preparations .............................................................................................	310
Step 2 Enabling Ports and Setting up TCP/IP .....................................................	310
Step 3 Configuring the SNMP Port ......................................................................	311
Step 4 Configuration on the Computer ................................................................	312
Configuration of Scan to Home (ApeosPort Series Models Only)............................	313
Step 1 Preparations .............................................................................................	313
Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................	313
Step 3 Configuring Remote Authentication..........................................................	314
Step 4 Configuring Scan to Home .......................................................................	315
Step 5 Configuration on the Computer ................................................................	317
Configuration of Job Flow Sheets ............................................................................	318
Step 1 Enabling Ports and Setting up TCP/IP .....................................................	318
Step 2 Configuring the SNMP Port ......................................................................	319
Step 3 Configuration on the Computer ................................................................	319
Configuration of Store & Send Link ..........................................................................	320
Step 1 Configuring E-mail....................................................................................	320
Step 2 Enabling Authentication............................................................................	320
Step 3 Other Settings ..........................................................................................	320
CentreWare Internet Services Setting Items .......................................................	321
10 Using the Internet Fax Service..............................................................................	323
Internet Fax Overview ..............................................................................................	324
Preparations .............................................................................................................	324
System Requirements for the Machine................................................................	324
E-Mail Environment .............................................................................................	324
Installation Procedures.............................................................................................	326
Step 1 Enabling Port and Setting up TCP/IP .......................................................	326
Step 2 Configuring E-mail Environment...............................................................	327
Step 3 Testing the Internet Fax ...........................................................................	328

8

	Table of Contents
11 Using the Server Fax Service ...............................................................................	329
Server Fax Overview ...............................................................................................	330
Preparations ............................................................................................................	330
System Requirements for the Machine...............................................................	330
Installation Procedure..............................................................................................	331
Installation Overview...........................................................................................	331
Step 1 Fax Settings.............................................................................................	331
Step 2 Setting the Server Fax Feature ...............................................................	332
12 Encryption and Digital Signature Settings..........................................................	335
Encryption and Digital Signature Overview .............................................................	336
Types of Certificate .............................................................................................	336
Encryption Features for Communication.............................................................	336
Encryption and Digital-Signature Features for Scan Files ..................................	337
Configuration of HTTP Communications Encryption ...............................................	338
Installation Overview...........................................................................................	338
Step1 Configuration on the Machine...................................................................	338
Step2 Configuration on the Computer ................................................................	339
Configuration of Encryption using IPSec .................................................................	340
Installation Overview...........................................................................................	340
Step1 Import and Configuration of a Certificate..................................................	340
Step2 Configuration on the Machine (Configuration of IPSec) ...........................	341
Step3 Configuration on the Computer ................................................................	342
Configuration of E-mail Encryption/Digital Signature...............................................	343
Installation Overview...........................................................................................	343
Step1 Configuration on the Machine...................................................................	343
Step2 Configuration on Sender and Recipient....................................................	345
Configuration of PDF / DocuWorks / XPS Signature
(ApeosPort Series Models Only) .........................................................................	348
Installation Overview...........................................................................................	348
Step1 Configuration on the Machine...................................................................	348
Step2 Configuration on the Computer ................................................................	350
13 Authentication and Accounting Features ...........................................................	351
Overview of Authentication and Accounting Feature...............................................	352
Overview of Authentication Feature....................................................................	352
Overview of Accounting Feature.........................................................................	353
Authentication..........................................................................................................	354
User Types Managed by Authentication Feature................................................	354
User Roles and Authorization Groups ................................................................	355
Types of Authentication ......................................................................................	356
Types of Account Administration ........................................................................	357
Authentication and Accounting Relationship.......................................................	358
Services Controlled by Authentication.....................................................................	359
Overview .............................................................................................................	359

9

Services Restricted by User ID Authentication ....................................................	359
Services Restricted by the Combined Use of Smart Card Authentication .................
and User ID Authentication..................................................................................	362
Authentication for Job Flow Sheets and Folders......................................................	365
Overview..............................................................................................................	365
When the Authentication Feature is Disabled......................................................	367
When the Authentication Feature is Enabled ......................................................	370
Jobs Manageable by Account Administration ..........................................................	373
Configuration for Authentication ...............................................................................	376
Installation Overview............................................................................................	376
Enabling Authentication .......................................................................................	376
Changing the Default Authorization Group Settings ............................................	379
Creating an Authorization Group .........................................................................	379
Configuration for IC Card Reader (Optional)............................................................	381
Step 1 Preparations .............................................................................................	381
Step 2 Logout Method Using the Smart Card......................................................	381
Step 3 Registering Smart Card Information.........................................................	382
Configuration for Account Administration .................................................................	383
Step 1 Selecting an Accounting Type..................................................................	383
Step 2 Registering User Information....................................................................	383
User Authentication Operations ..............................................................................	385
Authenticating Login Users..................................................................................	385
Changing Passcode.............................................................................................	386
14 Problem Solving ....................................................................................................	387
Troubleshooting........................................................................................................	388
Machine Trouble.......................................................................................................	389
Image Quality Trouble ..............................................................................................	394
Trouble during Copying ............................................................................................	400
Unable to Copy ....................................................................................................	400
The Copy Result is Not What was Expected .......................................................	401
Trouble during Printing .............................................................................................	404
Unable to Print .....................................................................................................	404
The Print Result is Not What was Expected ........................................................	405
Trouble during Faxing ..............................................................................................	407
Sending Problems ...............................................................................................	407
Receiving Problems.............................................................................................	409
Trouble during Scanning ..........................................................................................	411
Unable to Scan with the Machine ........................................................................	411
Unable to Import Scanned Documents to the Computer .....................................	412
Unable to Send a Scanned Document over the Network (FTP/SMB) .................	413
Unable to Send E-mail.........................................................................................	414
The Image is not What was Expected .................................................................	414
Network-related Problems........................................................................................	416

10

	Table of Contents
When using SMB ................................................................................................	416
When using NetWare..........................................................................................	418
When using TCP/IP ............................................................................................	422
When using EtherTalk.........................................................................................	423
CentreWare Internet Services Problems ............................................................	424
E-mail Features Problems ..................................................................................	425
Internet/Intranet Connection Problems ...............................................................	425
IPv4 and IPv6 Connection Problems ..................................................................	427
Media Print - Text Trouble .......................................................................................	430
Media Print - Photos Trouble...................................................................................	431
Error Code ...............................................................................................................	432
Other Errors ........................................................................................................	507
Paper Jams .............................................................................................................	508
Paper Jams in Trays 1 to 4 .................................................................................	509
Paper Jams in Tray 5 (MSI) ................................................................................	510
Paper Jams in Fusing Unit..................................................................................	512
Paper Jams in Duplex Module ............................................................................	513
Paper Jams in Finisher-AB1 ...............................................................................	515
Paper Jams in H Transport Unit..........................................................................	516
Document Jams.......................................................................................................	517
Stapler Faults ..........................................................................................................	519
Staple Jams in Staple Cartridge (For Finisher-AB1)...........................................	520
15 Appendix ................................................................................................................	523
Specifications ..........................................................................................................	524
Printable Area..........................................................................................................	532
Standard Printable Area......................................................................................	532
Extended Printable Area .....................................................................................	532
Internal Fonts...........................................................................................................	533
Optional Components..............................................................................................	535
ESC/P-K Emulation .................................................................................................	537
Emulation ............................................................................................................	537
Fonts ...................................................................................................................	538
Output Feature....................................................................................................	538
ESC/P-K Emulation Print Features .....................................................................	538
ESC/P-K Emulation Settings...............................................................................	539
Magnification Table.............................................................................................	546
Paper Size and Number of Printable Characters................................................	550
PDF Direct Print.......................................................................................................	552
PDF Direct Print Settings ....................................................................................	552
DocuWorks Direct Print ...........................................................................................	554
DocuWorks Direct Print Settings.........................................................................	554
PCL Emulation.........................................................................................................	556

11

Emulation.............................................................................................................	556
Fonts....................................................................................................................	557
Output Feature.....................................................................................................	558
PCL Emulation Settings.......................................................................................	559
HP-GL2 Emulation ...................................................................................................	563
Emulation.............................................................................................................	563
Fonts....................................................................................................................	563
Output Feature.....................................................................................................	564
Factory Default Settings ......................................................................................	564
HP-GL/2 Emulation Settings................................................................................	565
Hard Clip Area .....................................................................................................	571
Printable Area ......................................................................................................	572
Auto Layout..........................................................................................................	573
Notes and Restrictions .............................................................................................	580
Notes and Restrictions on the Use of the Machine..............................................	580
Notes and Restrictions on the Use of the Copy Feature .....................................	582
Notes and Restrictions on the Use of the Print Feature ......................................	583
Notes and Restrictions on the Use of the Scan Features....................................	585
Notes and Restrictions on the Use of the Fax Feature........................................	589
Notes and Restrictions on the Use of the E-mail/Internet Fax Feature ...............	590
Notes and Restrictions when Connecting with Internet Service Provider............	594
Notes and Restrictions on the Interrupt Mode .....................................................	596
Notes and Restrictions on Folders.......................................................................	597
Notes and Restrictions when Connecting to Internet or Intranet .........................	597
Notes and Restrictions when Operating from Computers ...................................	598
Notes and Restrictions on Job Flows ..................................................................	599
Notes and Restrictions on the Security Features ................................................	600
Notes and Restrictions on the Authentication and Accounting ............................	600
Notes and Restrictions for Using SMB ................................................................	601
Notes and Restrictions for Using TCP/IP.............................................................	603
Notes and Restrictions for Using EtherTalk.........................................................	604
Notes and Restrictions for Using Bonjour............................................................	605
Notes and Restrictions for IPv6 Connection ........................................................	605
Notes and Restrictions for Print E-mail................................................................	607
Using the Telephone ................................................................................................	608
Placing a Call.......................................................................................................	608
Activity Report ..........................................................................................................	610
Installing the HDD Extension Kit (Optional)..............................................................	612
Glossary ...................................................................................................................	614
EP System................................................................................................................	616
Index...............................................................................................................................	617

12

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.
z	Preface .......................................................................................................	14
z	Types of Manuals .......................................................................................	15
z	Using This Guide ........................................................................................	16
z	Interface Cables..........................................................................................	19
z	Energy Saver Mode ....................................................................................	21
z	Customizing the Control Panel ...................................................................	24
z	Entering Text ..............................................................................................	32

Machine the Using Before

1

1 Before Using the Machine

Preface

Thank you for selecting this machine (hereafter referred to as “the machine”).

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and that are knowledgeable of computer networks. When you need additional information, refer to the manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For information about optional components for the Print feature, refer to the guide provided with each optional component.

Warning:

This equipment will be inoperable when mains power fails.

14

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine. This guide also describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web browser, and how to import scanned data to a computer from the machine.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides. The guides for optional components describe all the necessary steps for using the optional components and for installing the software.

Machine the Using Before

1

15

Machine the Using Before

1

1 Before Using the Machine

Using This Guide

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the how to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature features with your communications and documents.

16

Using This Guide

13 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected.

14 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

15 Appendix

Describes the specifications of the machine, optional accessories, and cautions/ restrictions.

Conventions

zThe screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.

zThe procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.

zIn this document, "Computer" refers to a personal computer or workstation.

zThe following terms are used in this guide:

Important	: Important information that you should read.
Note	: Additional information on operations or features.

zThe following symbols are used in this guide:

"" : • A cross-reference included in this guide.

		• Names of CD-ROM, features, and touch screen messages
		and input text.
[	]	: • Folders, files, applications, button or menu names displayed
		on the touch screen.

•Names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

<> button : Hardware buttons on the control panel.

<	> key :	Keys on the keyboard of the computer.
>	:	• Path to a certain item within a procedure on the control panel.
		For example: When you see the procedure "select [Tools] >
		[Setup] > [Create Folder]", this means that you need to select
		[Tools], select [Setup], and then select [Create Folder].
		• Path to a certain item within a procedure on a computer.
		For example: When you see the procedure "to search for files
		and folders, click [Start] > [Search] > [For Files or Folders]",
		this means that you need to click [Start], click [Search], and
		then click [For Files or Folders] to search for files and folders.
		• Cross-reference
		For example: "Refer to "5 Tools" > "Common Service
		Settings" > "Audio Tone" in the Administrator Guide."
		The sentence above means that you need to refer to the
		section "Audio Tone", which can be found under "Common

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Service Settings" in chapter 5 Tools of the Administrator Guide.

z Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation when viewed from the front of the machine.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape orientation when viewed from the front of the machine.

LEF Orientation	SEF Orientation
Paper feed direction	Paper feed direction

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Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.

This section describes the installation procedures for the USB interface.

1Press the power switch to the [] position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Press the main power switch to the [] position to switch off the main power.

4 Connect a USB cable to the USB 2.0 interface connector.

5Connect the other end of the USB cable to the computer.

6Press the main power switch to the [ | ] position to switch on the main power.

7Press the power switch to the [ | ] position to switch on the power.

8Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.275).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following three types.

z1000BASE-T

z100BASE-TX

z10BASE-T

This section describes the installation procedures for the Ethernet interface.

1 Press the power switch to the [] position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

3 Press the main power switch to the [] position to switch off the main power.

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4 Connect a network cable to the Ethernet interface connector.

Note	• Always use the correct network cable with your network connection. When you replace the
	cable, contact our Customer Support Center.

5Press the main power switch to the [ | ] position to switch on the main power.

6Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.275).

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Energy Saver Mode

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.

When you press the <Energy Saver> button or do not use the machine for a specified period of time, the machine enters the Low Power mode.

When time exceeds the time specified in the Low Power mode, the machine then enters the Sleep mode.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control panel. To activate the machine, press the <Energy Saver> button.

Pressing the <Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

Note	• When the following device is connected to the machine and a user operates the device, the
	Low Power mode can be deactivated without pressing the <Energy Saver> button. If the
	machine is in the Sleep mode, however, the Sleep mode will not be deactivated by the
	following operation. Set the time long to elapse until the machine enters the Sleep mode
	from the Low Power mode. For information on how to change the interval to enter the Low
	Power mode and Sleep mode, refer to "Changing the Interval for Entering Energy Saver
	Mode" (P.21).
	- Touch the card to IC Card Reader (optional)
	• When the machine is in the Authentication mode, the Authentication mode is exited once the
	machine enters the Low Power mode.

Low Power Mode

The Low Power mode reduces the power to the control panel and the fusing unit.

Note	• While the machine is in the Low Power mode, the power supply to the fusing unit is also
	reduced.

Sleep Mode

The Sleep mode reduces the power to the machine even more than the Low Power mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and enable to use the machine.

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.

To activate the Energy Saver, set the time to elapse until the machine enters the Low Power mode as well as the time to elapse until the machine enters the Sleep mode.

Note	• You can set the time to elapse until the machine enters the Low Power mode and the Sleep
	mode from 1 to 240 minutes in 1 minute increments.

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1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Machine Clock/Timers].

5Select [Energy Saver Timers], and then select [Change Settings].

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

6Using [ ] and [ ], set the time to elapse until the machine enters the Energy Saver mode, in 1 minute increments.

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Energy Saver Mode

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power mode.

Note	• The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot
	disable the Low Power mode.

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note	• The default value for [From Last Operation to Sleep Mode] is [1] minutes. You must set a
	longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
	to Low Power Mode].

7Select [Save].

8Select [Close] repeatedly until the [Tools] screen is displayed.

9Select [Close].

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Customizing the Control Panel

You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the [Services Home] screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button Settings" (P.142).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy Saver mode is deactivated.

The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

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Customizing the Control Panel

5Select [Screen Default], and then select [Change Settings].

6Select a service you want to display.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

7 Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.139).

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

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4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Screen After Auto Clear], and then select [Change Settings].

6Select [Last Selection Screen] or [Services Home].

7Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services Home] screen when you press the <Services Home> button on the control panel.

Note	• Services not supported by the machine will not be displayed on the screen. Grayed out
	buttons cannot be used as a result of malfunctioning.

zCopy

zFax / Internet Fax

zE-mail

zSimple Copy

z	Simple Fax
z	Scan to PC	Service buttons			Additional feature
z	Store to Folder

zSend from Folder

zStored Programming

zNetwork Scanning (ApeosPort series models only)

z Store & Send Link

Note	• To use this feature, an optional
	component is required.
	• This service is displayed when the User
	Authentication feature is used.

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Customizing the Control Panel

zStore to USB

zMedia Print - Text

zMedia Print - Photos

zJob Flow Sheets (ApeosPort series models only)

zWeb Applications (ApeosPort series models only)

zCustom Services

Note	• This service is for service representative use. For more information, contact our Customer
	Support Center.

zLanguage

zScreen Brightness

zSetup

zCalibration

zActivity Report

zFax Receiving Mode

zPrint Mode

zLockout Printer/Release Printer

Note	• [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select
	[Allow User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common
	Service Settings] > [Machine Clock/Timers], and then assign the feature to a button on the
	[Services Home - Additional Features] screen.

Services Home

You can select service buttons, which are displayed on the [Services Home] screen. If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

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3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Services Home], and then select [Change Settings].

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

6Select the position you want to assign a service.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•The layout of the buttons in this screen corresponds to the layout of those on the [Services Home] screen.

7Select a service you want to display on the [Services Home] screen.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•You cannot assign the same feature to more than one button.

8Select [Save].

9Select [Save].

Services Home - Additional Features

You can select additional feature buttons, which are displayed on the [Services Home] screen.

If you select [(Not Assigned)], the position of the selected button becomes blank.

You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup] button, select the [Show this in Admin mode] check box.

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Customizing the Control Panel

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

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3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Services Home - Additional Features], and then select [Change Settings].

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

6Select the position you want to assign an additional feature.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•The layout of the buttons in this screen corresponds to the layout of those on the [Services Home] screen.

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7Select a service you want to display on the [Services Home] screen.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•You cannot assign the same feature to more than one button.

8Select [Save].

9Select [Save].

Assigning Services to Custom Buttons

You can assign services to the <Copy>, <(Not In Use)>, and <Review> buttons on the control panel.

Assigning a service to a custom button allows you to switch to this service without having to return to the [Services Home] screen. If you do not need to assign any service to a custom button, select [(Not Set)].

[Copy] is assigned to the <Copy> button and [Review] is assigned to the <Review> button at factory, while the <(Not In Use)> button has no assignment.

This section describes how to assign [Send from Folder] to the <(Not In Use)> button, as an example.

Note	• After you change the assignment, apply the labels provided with the machine. When you
	assign a service for which no label is provided, use a blank label and write down the service
	name with a permanent marker. The labels include the services that are not supported by
	the machine.

1 Press the <Log In/Out> button.

<Log In/Out> button

2Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

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