Operating Instructions
Digital Cordless Phone
Model No. KX-TGC210E
KX-TGC212E
KX-TGC213E
Digital Cordless Answering System
Model No. KX-TGC220E
KX-TGC222E
KX-TGC223E
KX-TGC224E
Model shown is KX-TGC210.
Before initial use, see “Getting Started” on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future reference.
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TGC21x_22xE_OI_(en-en)_ver211.pdf 1 |
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Table of Contents
Introduction |
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Model composition ....................................... |
3 |
Accessory information .................................. |
3 |
General information ...................................... |
5 |
Important Information |
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For your safety ............................................. |
6 |
Important safety instructions ........................ |
7 |
For best performance ................................... |
7 |
Other information ......................................... |
8 |
Specifications ............................................... |
9 |
Getting Started |
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Setting up ................................................... |
10 |
Controls ...................................................... |
12 |
Display icons .............................................. |
13 |
Turning the power on/off ............................ |
14 |
Language setting ........................................ |
14 |
Date and time ............................................. |
14 |
Recording your greeting message ............. |
14 |
Other settings ............................................. |
15 |
Making/Answering Calls |
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Making calls ............................................... |
16 |
Answering calls .......................................... |
16 |
Useful features during a call ....................... |
16 |
Intercom ..................................................... |
17 |
Key lock ...................................................... |
18 |
Phonebook |
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Phonebook ................................................. |
19 |
Speed dial .................................................. |
20 |
Programming |
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Menu list ..................................................... |
21 |
Alarm .......................................................... |
25 |
Nuisance call block .................................... |
26 |
Other programming .................................... |
27 |
Caller ID Service |
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Using Caller ID service ............................... |
29 |
Caller list .................................................... |
29 |
Answering System |
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Answering system ...................................... |
31 |
Turning the answering system on/off ......... |
31 |
Greeting message ...................................... |
31 |
Listening to messages ............................... |
32 |
Remote operation ....................................... |
33 |
Answering system settings ......................... |
34 |
Useful Information |
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Voice mail service ...................................... |
36 |
Character entry .......................................... |
36 |
Error messages .......................................... |
38 |
Troubleshooting ......................................... |
38 |
Conditions of guarantee ............................. |
43 |
Index |
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Index........................................................... |
44 |
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Introduction
Model composition
n KX-TGC210 series
R Model shown is KX-TGC212.
n KX-TGC220 series
R Model shown is KX-TGC222.
Series |
Model No. |
Base unit |
Handset |
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Part No. |
Part No. |
Quantity |
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KX-TGC210 |
KX-TGC210 |
KX-TGC210 |
KX-TGCA20 |
1 |
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series |
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KX-TGC212 |
KX-TGC210 |
KX-TGCA20 |
2 |
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KX-TGC213 |
KX-TGC210 |
KX-TGCA20 |
3 |
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KX-TGC220 |
KX-TGC220 |
KX-TGC220 |
KX-TGCA20 |
1 |
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series |
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KX-TGC222 |
KX-TGC220 |
KX-TGCA20 |
2 |
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KX-TGC223 |
KX-TGC220 |
KX-TGCA20 |
3 |
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KX-TGC224 |
KX-TGC220 |
KX-TGCA20 |
4 |
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Accessory information
Supplied accessories
No. |
Supplied handset qty. |
1 unit*1 |
2 units*2 |
3 units*3 |
4 units*4 |
Accessory item/Part number |
Accessory quantity |
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A |
AC adaptor for base unit/PNLV226E0X |
1 |
1 |
1 |
1 |
B |
Telephone line cord/ |
1 |
1 |
1 |
1 |
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PNJA1113Y (Black/for U.K.) or |
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PNJA1037Z (Transparence/for U.K.) |
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C |
Rechargeable batteries*5 |
2 |
4 |
6 |
8 |
D |
Handset cover*6 |
1 |
2 |
3 |
4 |
E |
Charger*7 |
– |
1 |
2 |
3 |
F |
AC adaptor for charger/PNLV233EKX |
– |
1 |
2 |
3 |
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Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 |
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Introduction
*1 KX-TGC210/KX-TGC220
*2 KX-TGC212/KX-TGC222
*3 KX-TGC223/KX-TGC213
*4 KX-TGC224
*5 See page 4 for replacement battery information.
*6 The handset cover comes attached to the handset.
*7 PNLC1042ZB (Black), PNLC1042ZS (Silver)
A B C D E F
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item |
Model number/Specifications |
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Rechargeable |
Battery type: |
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batteries |
– Nickel metal hydride (Ni-MH) |
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– 2 x AAA (R03) size for each handset |
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1.2 V |
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Minimum amperage of 550 mAh |
DECT repeater |
KX-A405 |
*1 Replacement batteries may have a different capacity from that of the supplied batteries. We recommend using Panasonic rechargeable batteries.
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual product.
Sales and support information
Customer Communications Centre
RFor customers within the U.K.: 0344 844 3899
RFor customers within Ireland: 01289 8333
RFor further support on your product, please visit our website: www.panasonic.co.uk
Direct Sales at Panasonic U.K.
ROrder accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public holidays).
RGo on line through our Internet Accessory ordering application at www.pas-europe.com
RMost major credit and debit cards accepted.
RAll enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
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Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 |
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Introduction
RAlso available through our Internet is direct shopping for a wide range of finished products. Take a browse on our website for further details.
shop.panasonic.co.uk/
General information
RThis equipment is designed for use on the U.K. and Ireland analogue telephone network.
RIn the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
RPanasonic Corporation declares that the radio equipment type (KX-TGC210 series/ KX-TGC220 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative:
Panasonic Testing Centre Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation No. 801/2013. From 1 January 2015.
Please visit here: http://www.ptc.panasonic.eu/erp Click [Downloads]
a Energy related products information (Public)
Power consumption in networked standby and guidance are mentioned in the web site above.
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.
Serial No. |
Date of purchase |
(found on the bottom of the base unit) |
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Name and address of dealer |
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Attach your purchase receipt here.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 |
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TGC2xxE(en)_1215_ver401.pdf |
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Important Information
For your safety
To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
RUse only the power source marked on the product.
RDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
RCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
RRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
RUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.
RUnplug from power outlets and never touch the inside of the product if its casing has been broken open.
RNever touch the plug with wet hands. Danger of electric shock exists.
Installation
RTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.
RDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
RDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.
Operating safeguards
RUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.
RDo not disassemble the product.
RDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
Medical
RConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)
RDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
CAUTION
Installation and location
RNever install telephone wiring during an electrical storm.
RNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.
RNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
RUse caution when installing or modifying telephone lines.
RThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
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Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 |
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Important Information
RThis product is unable to make calls when:
–the handset batteries need recharging or have failed.
–there is a power failure.
–the key lock feature is turned on.
Battery
RWe recommend using the batteries noted on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
RDo not mix old and new batteries.
RDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
RExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
RCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
ROnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.
Important safety instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1.Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
2.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
3.Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other.
RFor maximum coverage and noise-free communications, place your base unit:
–at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.
–away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.
–facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)
RCoverage and voice quality depends on the local environmental conditions.
RIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.
Environment
RKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.
RThe product should be kept free from excessive smoke, dust, high temperature, and vibration.
RThe product should not be exposed to direct sunlight.
RDo not place heavy objects on top of the product.
RWhen you leave the product unused for a long period of time, unplug the product from the power outlet.
RThe product should be kept away from heat sources such as radiators, cookers, etc. It
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 |
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Important Information
should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.
RThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
ROperating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Routine care
RWipe the outer surface of the product with a soft moist cloth.
RDo not use benzine, thinner, or any abrasive powder.
Other information
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Notice for product disposal, transfer, or return
RThis product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.
Information for Users on Collection and Disposal of Old Equipment and used Batteries
1 2 3
These symbols (A, B, C) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the European Union
These symbols (A, B, C) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol
This symbol (B) might be used in combination with a chemical symbol (C). In this case it complies with the requirement set by the Directive for the chemical involved.
Note for the battery removal procedure
Refer to “Battery installation” on page 10.
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Important Information
Specifications
RStandard:
DECT (Digital Enhanced Cordless Telecommunications),
GAP (Generic Access Profile)
RFrequency range:
1.88 GHz to 1.90 GHz
RRF transmission power:
Approx. 10 mW (average power per channel)
250 mW (max.)
RPower source:
100–240 V AC, 50/60 Hz
RPower consumption: Base unit*1:
Standby: Approx. 0.52 W Maximum: Approx. 2.7 W
Base unit*2:
Standby: Approx. 0.54 W Maximum: Approx. 2.7 W
Charger:
Standby: Approx. 0.12 W Maximum: Approx. 1.8 W
ROperating conditions:
0 °C–40 °C, 20 %–80 % relative air humidity (dry)
*1 KX-TGC210 series: page 3
*2 KX-TGC220 series: page 3
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 |
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Getting Started
Setting up
Connections
n Base unit
Connect the AC adaptor to the unit by pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power outlet.
Connect the telephone line cord to the unit, then to the telephone line jack until you hear a click.
A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
Note:
RUse only the supplied Panasonic AC adaptor PNLV226E.
RUse only the supplied telephone line cord.
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n Charger
AConnect the AC adaptor plug to the unit until you hear a click.
BConnect the AC adaptor to the power outlet.
Note:
R Use only the supplied Panasonic AC adaptor PNLV233E.
1 2
Battery installation
RUSE ONLY rechargeable Ni-MH batteries AAA (R03) size (1).
RDo NOT use Alkaline/Manganese/Ni-Cd batteries.
RConfirm correct polarities (, ).
1
RFollow the directions on the display to set up the unit.
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Getting Started
Battery charging
Charge for about 7 hours.
RConfirm “Charging” is displayed (1).
RWhen the batteries are fully charged,
“Fully charged” is displayed.
1
Note when setting up
Note for connections
RThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
RThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
During a power failure
The unit cannot be used to make or receive calls during a power failure. We recommend connecting a corded-type telephone that does not use an AC adaptor to your telephone line.
Note for battery installation
RUse the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7.
Note for battery charging
RIt is normal for the handset to feel warm during charging.
RClean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.
Battery level
Icon |
Battery level |
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High |
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Medium |
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Low |
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Needs charging. |
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Panasonic Ni-MH battery performance (supplied batteries)
Operation |
Operating time |
In continuous use |
16 hours max. |
Not in use (standby) |
200 hours max. |
Note:
RActual battery performance depends on usage and ambient environment.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 |
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Getting Started
Controls |
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Handset |
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F |
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G |
A |
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B |
H |
C |
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D |
I |
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J |
E |
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K |
A |
A |
B |
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Speaker
MN (Talk)
Dial keypad
MZN (Speakerphone)
Microphone
Receiver
Display
MN (Off/Power)
MR/ECON
R: Recall/Flash
ECO: Eco mode shortcut key
MN (Intercom)
RThis feature is not available for single handset models.
Charge contacts
nControl type
Soft keys
By pressing a soft key, you can select the feature shown directly above it on the
display. (Example: , OK, etc.)
Navigator key
Navigator keys functions as follows.
Symbol Meaning
M |
N |
MDN |
Up |
M |
N |
MCN |
Down |
MWN |
MFN |
Left |
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MTN |
MEN |
Right |
–MDN, MCN, MFN, or MEN: Scroll through various lists and items.
–MDN or MCN (): Adjust the receiver or speaker volume while talking.
–MN (Caller list): View the caller list.
–MWN (Phonebook): View the phonebook entry.
–MTN (Redial): View the redial list.
Base unit
n KX-TGC210 series: page 3
A B
Charge contacts
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Getting Started
MN (Locator)
RYou can locate a misplaced handset by pressing MN.
n KX-TGC220 series: page 3
A B C
D E F G H I
Charge contacts Speaker
MjN/MkN (VOL.: Volume up/down) MANSWER ON/OFFN
ANSWER ON/OFF indicator MN (PLAY/STOP)
Message indicator MN (Repeat)
MN (Skip) MERASEN
MN (LOCATOR)
RYou can locate a misplaced handset by pressing MN.
Display icons
Handset display items
Item Meaning
Range status: The more bars visible, the closer the handset is to the base unit.
Out of base unit range
Paging, intercom mode*1
ZSpeakerphone is on. (page 16)
Item Meaning
The line is in use.
RWhen flashing slowly: The call is put on hold.
RWhen flashing rapidly: An incoming call is now being received.
Missed call*2 (page 29)
The base unit transmission power is set to “Low”. (page 15)
The LCD backlight is off. (page 23)
R When displayed next to the battery icon: Answering system is on.*3 (page 31)
RWhen displayed with a number: New messages have been recorded.*3 (page 32)
“Greeting Only” is selected as the caller’s recording time. In this case, the answering system answers calls with a greeting message and caller messages are not recorded.*3 (page 35)
Battery level
Alarm is on. (page 25)
Privacy mode is on.*1 (page 23)
Ringer volume is off. (page 22)
Nuisance call blocked.*2 (page 26)
New voice mail message received.*4 (page 36)
Line in Someone is using the line.*1 use
IN USE Answering system is being used by:
–another handset*1
–the base unit.*3
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 |
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Getting Started
*1 KX-TGC212/KX-TGC213/KX-TGC222/ KX-TGC223/KX-TGC224
*2 Caller ID subscribers only
*3 KX-TGC220 series: page 3
*4 Voice mail subscribers only
Handset soft key icons
Icon Action
Returns to the previous screen or outside call.
Displays the menu.
OK Accepts the current selection.
Makes a call. (page 16)
Temporarily turns off the ringer for incoming calls. (page 16)
Places a call on hold.*1
WOpens the phonebook.
Allows you to edit phone numbers. (page 26)
Adds new entry. (page 20)
Displays the character entry mode for phonebook search. (page 19)
Turns the key lock feature off. (page 18)
Stops alarm. (page 25)
Snooze button on the alarm. (page 25)
Selects entries or handsets. (page 25)
nStops recording or playback.*2
Stores phone numbers. (page 19)
Erases the selected item.
Allows you to make an intercom call.*1
CErases a number/character.
Puts the call on mute.
*1 KX-TGC212/KX-TGC213/KX-TGC222/ KX-TGC223/KX-TGC224
*2 KX-TGC220 series: page 3
Turning the power on/off
Press MN for about 2 seconds.
Language setting
Display language
1MN#110
2MbN: Select your desired language. a MOKN
3MN
Date and time
1MN#101
2Enter the current date, month, and year. a MOKN
Example: 15 July, 2016
15 07 16
3Enter the current hour and minute.
Example: 9:30
09 30
R You can select 24-hour or 12-hour clock format (“AM” or “PM”) by
pressing *.
4MOKN a MN
Recording your greeting message
Available for:
KX-TGC220 series (page 3)
You can record your own greeting message instead of using a pre-recorded greeting message. See page 31 for details.
1MN#302
2MbN: “Yes” a MOKN
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Getting Started
3Record a greeting message. a MnN a
MN
Other settings
One touch eco mode
The MR/ECON button on the handset enables you to activate the eco function with one touch.
By activating eco mode, your unit can reduce the base unit transmission power by up to 90 % in standby mode.
You can turn on/off one touch eco mode by just pressing MR/ECON. The default setting is
“Normal”.
–When the one touch eco mode is on: “Low”
is temporarily displayed and is shown on the handset display instead of .
–When the one touch eco mode is off: “Normal” is temporarily displayed and goes off from the handset display.
Note:
RWhen there is another cordless phone nearby and it is in use, the base unit transmission power may not be reduced. (KX-TGC212/KX-TGC213/KX-TGC222/ KX-TGC223/KX-TGC224)
RActivating one touch eco mode reduces the range of the base unit in standby mode.
RIf you set the repeater mode to “On” (page 27):
–One touch eco mode is cancelled.
–“Eco Setup” is not shown in the display menu (page 23).
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 |
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