KX-TGC384C
Table of contents
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Operating Instructions
Digital Cordless Phone
Model No.
KX-TGC380C
KX-TGC382C
KX-TGC383C
KX-TGC384C
Model shown is KX-TGC380.
Before initial use, see “Getting Started”
on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our Support page:
www.panasonic.ca/english/support
TGC38x(en)_1204_ver011.pdf 1 2015/12/04 16:50:47
Introduction
Model composition .......................................3
Accessory information ..................................3
Important Information
For your safety .............................................5
Important safety instructions ........................6
For best performance ...................................6
Other information .........................................7
Specifications ...............................................7
Getting Started
Setting up .....................................................8
Controls ........................................................9
Display icons ..............................................10
Language settings ......................................10
Date and time .............................................10
Other settings .............................................10
Making/Answering Calls
Making calls ...............................................11
Answering calls ..........................................11
Useful features during a call
.......................11
Intercom .....................................................12
Phonebook
Phonebook .................................................13
Speed dial ..................................................14
Programming
Menu list .....................................................16
Alarm ..........................................................19
Night mode .................................................19
Call block ....................................................19
Other programming ....................................20
Registering a handset to the base unit .......20
Caller ID Service
Using Caller ID service ...............................21
Caller list ....................................................22
Useful Information
Voicemail service .......................................23
Error messages ..........................................24
Troubleshooting .........................................24
Wall mounting (Charger only) ....................27
Industry Canada Notices and other
information .................................................28
Warranty .....................................................29
Index
Index...........................................................30
2
Table of Contents
TGC38x(en)_1204_ver011.pdf 2 2015/12/04 16:50:47
Model composition
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TGC380
s
eries
KX-TGC380 KX-TGC380 KX-TGCA38 1
KX-TGC382 KX-TGC380 KX-TGCA38 2
KX-TGC383 KX-TGC380 KX-TGCA38 3
KX-TGC384 KX-TGC380 KX-TGCA38 4
Accessory information
Supplied accessories
No.
Accessory item/
P
art number
Quantity
KX-TGC380 KX-TGC382 KX-TGC383 KX-TGC384
A AC adaptor/PNLV226 1 1 1 1
B Telephone line cord 1 1 1 1
C
Rechargeable batteries
*
1
2 4 6 8
D
Handset cover
*
2
1 2 3 4
E Charger – 1 2 3
*1 See page 4 for replacement battery information.
*
2 The handset cover comes attached to the handset.
A
B C D E
For assistance, visit www.panasonic.ca/english/support
3
Introduction
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Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number/Specifications
Rechargeable
b
atteries
HHR-4DPA
Battery type:
–
Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Expanding your phone system
Handset (optional): KX-TGDA20C
You can expand your phone system by registering optional handsets (6 max.) to a single base
unit.
4
For assistance, visit www.panasonic.ca/english/support
Introduction
TGC38x(en)_1204_ver011.pdf 4 2015/12/04 16:50:47
For your safety
T
o prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R U
se only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact us
by visiting our Support page:
www.panasonic.ca/english/support
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R T
o prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R D
o not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R U
nplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
R C
onsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
For assistance, visit www.panasonic.ca/english/support
5
Important Information
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R T
his product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
R W
e recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
r
ecyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
Important safety
i
nstructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Environment
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
6
For assistance, visit www.panasonic.ca/english/support
Important Information
TGC38x(en)_1204_ver011.pdf 6 2015/12/04 16:50:47
Other information
C
AUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
o
r return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Compliance with TIA-1083 standard
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Specifications
R S
tandard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit:
Standby: Approx. 0.6 W
Maximum: Approx. 3.2 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
For assistance, visit www.panasonic.ca/english/support
7
Important Information
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Setting up
Connections
Connect the AC adaptor to the unit by
p
ressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
o
utlet.
Connect the telephone line cord to the
u
nit, then to the single-line telephone jack
(RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is
r
equired if you have a DSL/ADSL service.
1
2
3
4
4
5
Battery installation
R USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R D
o NOT use alkaline/manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
1
Battery charging
C
harge for about 7 hours.
Note for battery charging
R Clean the charge contacts with a soft and
dry cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery
p
erformance (supplied batteries)
Operation Operating time
In continuous use
10 hours max.
*
1
Not in use (standby)
6 days max.
*
1
*1 If eco mode is on.
8
For assistance, visit www.panasonic.ca/english/support
Getting Started
TGC38x(en)_1204_ver011.pdf 8 2015/12/04 16:50:47
Note:
R A
ctual battery performance depends on
usage and ambient environment.
Intelligent eco mode
T
his feature automatically reduces handset
power consumption whenever possible.
When it is activate,
is displayed.
Controls
Handset
A
B
A
C
J
K
H
B
G
A
D
F
I
E
Speaker
M N
(TALK)
Dial keypad (*:
TONE)
MZN (
SP-PHONE: Speakerphone)
Microphone
Receiver
Display
MO
FFN
MF
LASHNMCALL WAITN
MI
NTERCOMN
R This feature is available between 2
handsets.
Charge contacts
S
oft keys
N
avigator key
– MDN, MCN, MFN, or MEN: Scroll through various
lists and items.
– VOL. (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
– MFN
: View the phonebook entry.
– MEN
REDIAL: View the redial list.
– MCN CID (Caller ID): View the caller list.
Base unit
A B
Charge contacts
M N (LOCATOR)
For assistance, visit www.panasonic.ca/english/support
9
Getting Started
TGC38x(en)_1204_ver011.pdf 9 2015/12/04 16:50:47
Display icons
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
R When flashing:
The call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Eco mode is on. (page 9)
Z Speakerphone is on.
(
page 11)
Ringer volume is off.
(
page 11)
Night mode is on. (page 19)
Privacy mode is on. (page 18)
Alarm is on. (page 19)
Handset number
Battery level
Blocked call (page 19)
Clarity booster is on
a
utomatically.
Line in
u
se
Someone is using the line.
Language settings
Display language
1 MMENUN#110
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Date and time
1 MM
ENUN#101
2 Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 15, 2016
07 15 16
3 MOKN
4 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5 *: Select “AM” or “PM”.
6 MSAVEN a MOFFN
Note:
R Either 12-hour or 24-hour time format is
used depending on the display language.
Other settings
Dialing mode
1 MM
ENUN#120
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
10
For assistance, visit www.panasonic.ca/english/support
Getting Started
TGC38x(en)_1204_ver011.pdf 10 2015/12/04 16:50:47
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