HP PROLIANT DL585 G5 Manual

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HP ProLiant DL585 Generation 5 Server

User Guide

Part Number 463282-001

December 2007 (First Edition)

© Copyright 2007 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of Microsoft Corporation.

Audience assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Contents

 

Component identification...............................................................................................................

6

Front panel components .............................................................................................................................

6

Front panel LEDs and buttons ......................................................................................................................

7

Processor memory module components ........................................................................................................

8

DIMM slot identification .............................................................................................................................

9

SAS and SATA hard drive LEDs...................................................................................................................

9

SAS and SATA hard drive LED combinations ..............................................................................................

10

Rear panel components............................................................................................................................

11

Rear panel LEDs and buttons.....................................................................................................................

12

Hot-plug power supply LEDs......................................................................................................................

12

Internal components.................................................................................................................................

13

System maintenance switch (SW3)...................................................................................................

14

Media board components ..............................................................................................................

15

Boot device selector switch (SW1) ...................................................................................................

16

Systems Insight Display LEDs ...........................................................................................................

16

Battery pack LEDs ..........................................................................................................................

18

Fan locations ................................................................................................................................

19

Hot-plug fan LEDs ..........................................................................................................................

20

Setup.........................................................................................................................................

21

Optional installation services ....................................................................................................................

21

Rack planning resources...........................................................................................................................

21

Optimum environment..............................................................................................................................

22

Space and airflow requirements ......................................................................................................

22

Temperature requirements...............................................................................................................

22

Power requirements .......................................................................................................................

23

Rack warnings and cautions .....................................................................................................................

23

Electrical grounding requirements..............................................................................................................

24

Identifying rack server shipping carton contents...........................................................................................

25

Installing hardware options.......................................................................................................................

25

Installing the server into the rack................................................................................................................

25

Installing the cable management arm .........................................................................................................

25

Powering up and configuring the server .....................................................................................................

25

Installing the operating system...................................................................................................................

26

Registering the server...............................................................................................................................

26

Operations.................................................................................................................................

27

Power up the server .................................................................................................................................

27

Power down the server.............................................................................................................................

27

Extending the server from the rack .............................................................................................................

27

Removing the access panel.......................................................................................................................

28

Accessing the Systems Insight Display ........................................................................................................

29

Hot-plug fans ..........................................................................................................................................

30

Removing the system battery .....................................................................................................................

31

Hardware options installation.......................................................................................................

32

Introduction ............................................................................................................................................

32

Contents

3

Processor options ....................................................................................................................................

32

Removing the processor memory module ..........................................................................................

32

Installing a processor .....................................................................................................................

34

Memory options ......................................................................................................................................

40

Advanced ECC memory .................................................................................................................

40

Installing DIMMs ...........................................................................................................................

40

Hard drive guidelines ..............................................................................................................................

41

Installing a hot-plug hard drive ........................................................................................................

42

Installing DVD, CD-ROM, or diskette drives.................................................................................................

43

Hot-plug power supplies...........................................................................................................................

44

Expansion boards ...................................................................................................................................

46

Installing an expansion board .........................................................................................................

46

Battery-backed write cache.......................................................................................................................

48

Cabling .....................................................................................................................................

52

Cabling overview....................................................................................................................................

52

BBWC cabling........................................................................................................................................

52

Front panel cable components ..................................................................................................................

53

SAS and SATA hard drive cabling.............................................................................................................

53

Software and configuration utilities ...............................................................................................

54

Configuration tools ..................................................................................................................................

54

SmartStart software........................................................................................................................

54

SmartStart Scripting Toolkit .............................................................................................................

54

HP ROM-Based Setup Utility............................................................................................................

55

HP ProLiant Essentials Rapid Deployment Pack ............................................................................................

56

Option ROM Configuration for Arrays .......................................................................................................

57

Array Configuration Utility........................................................................................................................

57

Re-entering the server serial number and product ID.....................................................................................

57

Management tools...................................................................................................................................

58

Automatic Server Recovery .............................................................................................................

58

Integrated Lights-Out 2 technology...................................................................................................

58

StorageWorks library and tape tools................................................................................................

58

Management Agents......................................................................................................................

59

HP Systems Insight Manager ...........................................................................................................

59

Redundant ROM support ................................................................................................................

59

ROMPaq utility..............................................................................................................................

60

System Online ROM flash component utility ......................................................................................

60

USB support..................................................................................................................................

60

Diagnostic tools ......................................................................................................................................

61

HP Insight Diagnostics....................................................................................................................

61

Integrated Management Log ...........................................................................................................

61

Array Diagnostic Utility ..................................................................................................................

61

Remote support and analysis tools .............................................................................................................

62

HP Instant Support Enterprise Edition................................................................................................

62

Keeping the system current .......................................................................................................................

62

Drivers .........................................................................................................................................

62

ProLiant Support Packs ...................................................................................................................

62

Operating system version support ....................................................................................................

62

Change control and proactive notification ........................................................................................

63

Care Pack ....................................................................................................................................

63

Troubleshooting ..........................................................................................................................

64

Troubleshooting resources ........................................................................................................................

64

Contents

4

Pre-diagnostic steps .................................................................................................................................

64

Important safety information............................................................................................................

64

Symptom information .....................................................................................................................

66

Prepare the server for diagnosis ......................................................................................................

67

Loose connections ...................................................................................................................................

67

Service notifications.................................................................................................................................

68

Troubleshooting flowcharts .......................................................................................................................

68

Start diagnosis flowchart ................................................................................................................

68

General diagnosis flowchart ...........................................................................................................

69

Server power-on problems flowchart ................................................................................................

71

POST problems flowchart ...............................................................................................................

74

OS boot problems flowchart ...........................................................................................................

75

Server fault indications flowchart .....................................................................................................

77

POST error messages and beep codes .......................................................................................................

79

Regulatory compliance notices .....................................................................................................

80

Regulatory compliance identification numbers .............................................................................................

80

Federal Communications Commission notice...............................................................................................

80

FCC rating label............................................................................................................................

80

Class A equipment.........................................................................................................................

80

Class B equipment .........................................................................................................................

80

Declaration of conformity for products marked with the FCC logo, United States only.......................................

81

Modifications..........................................................................................................................................

81

Cables...................................................................................................................................................

81

Canadian notice (Avis Canadien)..............................................................................................................

82

European Union regulatory notice .............................................................................................................

82

Disposal of waste equipment by users in private households in the European Union.........................................

82

Japanese notice ......................................................................................................................................

83

BSMI notice ............................................................................................................................................

83

Korean notice .........................................................................................................................................

84

Laser compliance ....................................................................................................................................

84

Battery replacement notice........................................................................................................................

84

Taiwan battery recycling notice.................................................................................................................

85

Power cord statement for Japan.................................................................................................................

85

Electrostatic discharge.................................................................................................................

86

Preventing electrostatic discharge ..............................................................................................................

86

Grounding methods to prevent electrostatic discharge..................................................................................

86

Specifications.............................................................................................................................

87

Environmental specifications .....................................................................................................................

87

Server specifications ................................................................................................................................

87

Technical support........................................................................................................................

89

Before you contact HP..............................................................................................................................

89

HP contact information.............................................................................................................................

89

Customer Self Repair ...............................................................................................................................

89

Acronyms and abbreviations........................................................................................................

97

Index.......................................................................................................................................

101

Contents 5

Component identification

Front panel components

Item

Description

 

 

1

Hard drive bay 1

 

 

2

Hard drive bay 2

 

 

3

Hard drive bay 3

 

 

4

Hard drive bay 4

 

 

5

Hard drive bay 5

 

 

6

Hard drive bay 6

 

 

7

Hard drive bay 7

 

 

8

Hard drive bay 8

 

 

9

Video connector

 

 

10

USB connectors (two)

 

 

11

Media drive blank or optional media drive

 

 

12

DVD drive

 

 

13

Processor memory module

 

 

Component identification 6

Front panel LEDs and buttons

Item

Description

Status

 

 

 

1

UID switch and LED

Blue = Activated

 

 

Flashing blue = Server managed remotely

 

 

Off = Deactivated

 

 

 

2

Internal system health LED

Green = Normal (system on)

 

 

Flashing amber = System health degraded

 

 

Flashing red = System health critical

 

 

Off = Normal (system off)

 

 

 

3

External system health LED

Green = Normal (system on)

 

 

Flashing amber = System health degraded

 

 

Flashing red = System health critical

 

 

Off = Normal (system off)

 

 

 

4

NIC 1 link/activity LED

Green = Linked to network

 

 

Flashing green = Linked with activity on the network

 

 

Off = No network connection

 

 

 

5

NIC 2 link/activity LED

Green = Linked to network

 

 

Flashing green = Linked with activity on the network

 

 

Off = No network connection

 

 

 

6

Power on/Standby button

Amber = System has AC power and is in standby mode

 

and LED

Green = System has AC power and is turned on

 

 

 

 

Off = System has no AC power

 

 

 

Component identification 7

Processor memory module components

Item

Description

 

 

1

Processor socket 1 (boot processor)

 

 

2

PPM socket 1

 

 

3

Processor socket 3

 

 

4

PPM socket 3

 

 

5

Processor socket 4

 

 

6

PPM socket 4

 

 

7

Processor socket 2

 

 

8

PPM socket 2

 

 

See "Processor options (on page 32)" for population guidelines.

Component identification 8

DIMM slot identification

Each memory node consists of eight DIMM slots in four banks. See "Memory options (on page 40)" for DIMM population guidelines.

SAS and SATA hard drive LEDs

Item

Description

Status

 

 

 

1

Fault/UID LED

Amber = Drive failure

 

 

Flashing amber = Fault-process activity

 

 

Blue = Unit identification is active

 

 

Off = No fault-process activity

 

 

 

Component identification 9

Item

Description

Status

 

 

 

2

Online/activity LED

Green = Drive activity

 

 

Flashing green = High activity on the

 

 

drive or drive is being configured as part

 

 

of an array

 

 

Off = No drive activity

 

 

 

SAS and SATA hard drive LED combinations

Online/activity

Fault/UID LED

Interpretation

LED (green)

(amber/blue)

 

 

 

 

On, off, or

Alternating amber and

The drive has failed, or a predictive failure alert has been

flashing

blue

received for this drive; it also has been selected by a

 

 

management application.

 

 

 

On, off, or

Steadily blue

The drive is operating normally, and it has been selected by a

flashing

 

management application.

 

 

 

On

Amber, flashing

A predictive failure alert has been received for this drive.

 

regularly (1 Hz)

Replace the drive as soon as possible.

 

 

 

 

 

On

Off

The drive is online, but it is not active currently.

 

 

 

Flashing regularly

Amber, flashing

Do not remove the drive. Removing a drive may terminate the

(1 Hz)

regularly (1 Hz)

current operation and cause data loss.

 

 

The drive is part of an array that is undergoing capacity

 

 

expansion or stripe migration, but a predictive failure alert has

 

 

been received for this drive. To minimize the risk of data loss,

 

 

do not replace the drive until the expansion or migration is

 

 

complete.

 

 

 

Flashing regularly

Off

Do not remove the drive. Removing a drive may terminate the

(1 Hz)

 

current operation and cause data loss.

 

 

The drive is rebuilding, or it is part of an array that is

 

 

undergoing capacity expansion or stripe migration.

 

 

 

Flashing

Amber, flashing

The drive is active, but a predictive failure alert has been

irregularly

regularly (1 Hz)

received for this drive. Replace the drive as soon as possible.

 

 

 

Flashing

Off

The drive is active, and it is operating normally.

irregularly

 

 

 

 

 

Off

Steadily amber

A critical fault condition has been identified for this drive, and

 

 

the controller has placed it offline. Replace the drive as soon as

 

 

possible.

 

 

 

Off

Amber, flashing

A predictive failure alert has been received for this drive.

 

regularly (1 Hz)

Replace the drive as soon as possible.

 

 

 

Off

Off

The drive is offline, a spare, or not configured as part of an

 

 

array.

 

 

 

Component identification 10

Rear panel components

Item

Description

 

 

1

Redundant hot-plug power supply (optional)

 

 

2

PCI Express and PCI-X non-hot-plug expansion slots

 

 

3

Hot-plug power supply (primary)

 

 

4

T-15 Torx screwdriver

 

 

5

NIC connector 1

 

 

6

NIC connector 2

 

 

7

iLO 2 connector

 

 

8

Serial connector

 

 

9

USB connectors (two)

 

 

10

Keyboard connector

 

 

11

Mouse connector

 

 

12

Video connector

 

 

13

Rear UID button and LED

 

 

See "Expansion boards (on page 46)" for expansion slot definitions.

Component identification 11

Rear panel LEDs and buttons

Item

Description

LED color

Status

 

 

 

 

1

UID LED

Blue

On = Activated

 

 

 

Flashing = Server remotely managed

 

 

 

Off = Deactivated

 

 

 

 

2

Activity LED

Green

On or flashing = Network activity

 

 

 

Off = No network activity

 

 

 

 

3

Link LED

Green

On = Linked to network

 

 

 

Off = Not linked to network

 

 

 

 

Hot-plug power supply LEDs

Component identification 12

Fail LED 1

Power LED 2

Description

(amber)

(green)

 

 

 

 

 

Off

Off

No AC power to any power supply

 

 

 

Flashing

Off

Power supply failure (over current)

 

 

 

On

Off

No AC power to this power supply

 

 

 

 

Off

Flashing

AC power present

 

 

Standby mode

 

 

 

Off

On

Normal

 

 

 

 

Internal components

Item

Description

 

 

1

PCI-X non-hot-plug expansion slot 1, 64-bit/100-MHz

 

(half-length)

 

 

2

PCI-X non-hot-plug expansion slot 2, 64-bit/100-MHz

 

(full-length)

 

 

3

PCI Express x4 non-hot-plug expansion slot 3 (full-length)

 

 

4

PCI Express x4 non-hot-plug expansion slot 4 (full-length)

 

 

5

PCI Express x8 non-hot-plug expansion slot 5 (full-length)

 

 

6

PCI Express x4 non-hot-plug expansion slot 6 (full-length)

 

 

7

PCI Express x8 non-hot-plug expansion slot 7 (full-length)

 

 

8

PCI Express x8 non-hot-plug expansion slot 8 (full-length)

 

 

9

PCI Express x4 non-hot-plug expansion slot 9 (half-length)

 

 

10

System battery

 

 

11

System maintenance switch (SW3)

 

 

12

Fan 6 connector

 

 

13

Fan 5 connector

 

 

Component identification 13

Item

Description

 

 

14

Media board

 

 

15

Fan 1 connector

 

 

16

Fan 2 connector

 

 

17

BBWC battery pack

 

 

18

Fan 3 connector

 

 

19

Fan 4 connector

 

 

System maintenance switch (SW3)

The system maintenance switch (SW3) is an eight-position switch that is used for system configuration. The default position for all eight positions is Off (closed).

Position

Description

Function

 

 

 

1

iLO 2 security

Off = iLO 2 security is

 

 

enabled.

 

 

On = iLO 2 security is

 

 

disabled.

 

 

 

2

Configuration lock

Off = System configuration

 

 

can be changed.

 

 

On = System configuration is

 

 

locked.

 

 

 

3

Reserved

Reserved

 

 

 

4

Reserved

Reserved

 

 

 

5

Password protection

Off = Password is enabled.

 

override

On = Password is disabled.

 

 

 

 

 

6

Configuration validation

Off = Switch has no function.

 

 

On = Setting clears CMOS

 

 

and NVRAM.

 

 

 

Component identification 14

Position

Description

Function

 

 

 

7

Reserved

Reserved

 

 

 

8

Reserved

Reserved

 

 

 

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.

See the HP ProLiant DL585 Generation 5 Server Maintenance and Service Guide on the Documentation CD for more information.

Media board components

Item

Description

 

 

1

Power button cable connector

 

 

2

USB cable connector

 

 

3

Video cable connector

 

 

4

Internal USB connector

 

 

5

Port 84/85 code display

 

 

6

Port 84/85 code display switch

 

 

7

System Insight Display

 

 

8

Boot device selector switch (SW1)

 

 

Component identification 15

Boot device selector switch (SW1)

The boot device selector switch setting determines the device access order of the media drives in the server. The default setting for the boot device selector switch is FLP TOP.

When the boot device selector switch is set to FLP TOP, the optical drive in the bottom bay is designated as the primary optical drive. The diskette drive in the top bay is bootable. The server cannot boot from a diskette drive in the bottom bay when the boot device selector switch is set to FLP TOP.

When the boot device selector switch is set to FLP BOT, the optical drive in the top bay is designated as the primary optical drive. The diskette drive in the bottom bay is bootable. The server cannot boot from a diskette drive in the top bay when the boot device selector switch is set to FLP BOT.

Switch setting

Description

 

 

FLP TOP (default)

The diskette drive in top bay is bootable.

 

The primary optical drive in bottom bay is bootable.

 

 

FLP BOT

The primary optical drive in top bay is bootable.

 

The diskette drive in bottom bay is bootable.

 

 

Systems Insight Display LEDs

The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM might report server status differently than the health LEDs because the software tracks more system attributes. The System Insight Display LEDs identify components experiencing an error, event, or failure.

The Systems Insight Display LEDs are located on the media board. In normal operations, all of the LEDs are off unless one of the components fails.

IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 16), leave the server powered on. The Systems Insight Display LEDs are cleared when the server is powered off.

Component identification 16

NOTE: The system management driver must be installed for the internal system health LED to provide pre-failure and warranty conditions.

LED

Component

 

 

PS1

Power supply (primary)

 

 

PS2

Power supply (optional)

 

 

CPU BD (Power Fault)

Processor memory module board

 

 

I/O BD

System board

 

 

NMI

System NMI switch

 

 

SLOT X

Expansion slot

 

 

CPU BD (Interlock Error)

System board

 

 

PPM X

Processor power module

 

 

1A–32D

DIMM slot

 

 

PROC X

Processor

 

 

FAN X

Fan

 

 

See the HP ProLiant DL585 Generation 5 Server Maintenance and Service Guide on the Documentation CD for more information.

Component identification 17

Battery pack LEDs

Item ID

Color

Description

 

 

 

1

Green

System Power LED. This LED glows steadily when the

 

 

system is powered up and 12 V system power is

 

 

available. This power supply is used to maintain the

 

 

battery charge and provide supplementary power to the

 

 

cache microcontroller.

 

 

 

2

Green

Auxiliary Power LED. This LED glows steadily when 3.3V

 

 

auxiliary voltage is detected. The auxiliary voltage is used

 

 

to preserve BBWC data and is available any time that the

 

 

system power cords are connected to a power supply.

 

 

 

3

Amber

Battery Health LED. To interpret the illumination patterns of

 

 

this LED, see the following table.

 

 

 

4

Green

BBWC Status LED. To interpret the illumination patterns of

 

 

this LED, see the following table.

 

 

 

LED3 pattern

LED4 pattern

Interpretation

 

 

 

One blink every

The system is powered down, and the cache contains data that has

 

two seconds

not yet been written to the drives. Restore system power as soon as

 

 

possible to prevent data loss.

 

 

Data preservation time is extended any time that 3.3 V auxiliary

 

 

power is available, as indicated by LED 2. In the absence of

 

 

auxiliary power, battery power alone preserves the data. A fully-

 

 

charged battery can normally preserve data for at least two days.

 

 

The battery lifetime also depends on the cache module size. For

 

 

further information, refer to the controller QuickSpecs on the HP

 

 

website (http://www.hp.com).

 

 

 

Double blink,

The cache microcontroller is waiting for the host controller to

 

then pause

communicate.

 

 

 

Component identification 18

LED3 pattern

LED4 pattern

Interpretation

 

 

 

One blink per

The battery pack is below the minimum charge level and is being

 

second

charged. Features that require a battery (such as write cache,

 

 

capacity expansion, stripe size migration, and RAID migration) are

 

 

temporarily unavailable until charging is complete. The recharge

 

 

process takes between 15 minutes and two hours, depending on the

 

 

initial capacity of the battery.

 

 

 

Steady glow

The battery pack is fully charged, and posted write data is stored in

 

 

the cache.

 

 

 

Off

The battery pack is fully charged, and there is no posted write data

 

 

in the cache.

 

 

 

One blink per

One blink per

An alternating green and amber blink pattern indicates that the

second

second

cache microcontroller is executing from within its boot loader and

 

 

receiving new flash code from the host controller.

 

 

 

Steady glow

There is a short circuit across the battery terminals or within the

 

 

battery pack. BBWC features are disabled until the battery pack is

 

 

replaced. The life expectancy of a battery pack is typically more

 

 

than three years.

 

 

 

One blink per

There is an open circuit across the battery terminals or within the

second

 

battery pack. BBWC features are disabled until the battery pack is

 

 

replaced. The life expectancy of a battery pack is typically more

 

 

than three years.

 

 

 

Fan locations

Item

Description

 

 

1

Fan 3

 

 

2

Fan 4

 

 

3

Fan 1

 

 

4

Fan 2

 

 

5

Fan 5

 

 

Component identification 19

Item

Description

 

 

6

Fan 6

 

 

See "Hot-plug fans (on page 30)" for replacement procedures and operation guidelines.

Hot-plug fan LEDs

Status

Green = Operating normally

Amber = Failed

Off = No power

Component identification 20

Setup

Optional installation services

Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy- to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are:

Hardware support

o 6-Hour Call-to-Repair

o 4-Hour 24x7 Same Day

o 4-Hour Same Business Day

Software support

o Microsoft®

o Linux

oHP ProLiant Essentials (HP SIM and RDP)

oVMWare

Integrated hardware and software support

oCritical Service

o Proactive 24

o Support Plus

o Support Plus 24

Startup and implementation services for both hardware and software

For more information on Care Packs, refer to the HP website (http://www.hp.com/hps/carepack/servers/cp_proliant.html).

Rack planning resources

The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation.

If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on highdensity deployment at the HP website (http://www.hp.com/products/servers/platforms).

Setup 21

Optimum environment

When installing the server, select a location that meets the environmental standards described in this section.

Space and airflow requirements

To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:

Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.

Leave a minimum clearance of 76.2 cm (30 in) behind the rack.

Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks.

HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings.

When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow.

CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.

The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.

CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling.

CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment:

Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

Side—The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in).

Temperature requirements

To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment.

Setup 22

The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).

CAUTION: To reduce the risk of damage to the equipment when installing third-party options:

Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits.

Do not exceed the manufacturer’s TMRA.

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.

WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

When installing more than one server, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:

Balance the server power load between available AC supply branch circuits.

Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating.

Do not use common power outlet strips for this equipment.

Provide a separate electrical circuit for the server.

Rack warnings and cautions

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

The leveling jacks are extended to the floor.

The full weight of the rack rests on the leveling jacks.

The stabilizing feet are attached to the rack if it is a single-rack installation.

The racks are coupled together in multiple-rack installations.

Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

Setup 23

WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:

At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters.

Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.

WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured to the top and bottom of the building structure.

WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment:

Observe local occupational health and safety requirements and guidelines for manual material handling.

Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. When the server weighs more than 22.5 kg (50 lb), at least two people must lift the server into the rack together. A third person may be required to help align the server if the server is installed higher than chest level.

Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Electrical grounding requirements

The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7.

Setup 24

Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.

Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.

Identifying rack server shipping carton contents

Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.

The contents of the server shipping carton include:

Server

Power cord

Hardware documentation, Documentation CD, and software products

Rack-mounting hardware

In addition to the supplied items, you may need:

Hardware options

Operating system or application software

PDU

Installing hardware options

Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 32)."

Installing the server into the rack

Refer to the installation instructions that ship with the rack kit to install the server into the rack.

Installing the cable management arm

Refer to the installation instructions that ship with the rack kit to install the cable management arm.

Powering up and configuring the server

To power up the server, press the Power On/Standby button.

During the initial boot, the server configuration automatically defaults to prepare for operating system installation.

Setup 25

To modify the server default settings, press the F9 key when prompted during the boot process to enter RBSU. By default, RBSU runs in the English language.

NOTE: If an HP array controller has been added or is embedded in the system, the array controller will default to a RAID configuration based on the size and number of hard drives installed. Press the F8 key when prompted during the array controller initialization to use the ORCA utility to modify the controller default settings.

For more information on the automatic configuration, see the HP ROM-Based Setup Utility User Guide on the Documentation CD.

Installing the operating system

To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).

Three methods are available to install an operating system on the server:

SmartStart assisted installation—Insert the SmartStart CD into an external USB CD-ROM drive, and then reboot the server.

Manual installation—Insert the operating system CD into an external USB CD-ROM drive, and then reboot the server. This process might require you to obtain additional drivers from the HP website (http://www.hp.com/support).

Remote deployment installation—The operating system can be remotely deployed using the Rapid Deployment Pack (RDP) or PXE boot over an Ethernet connection.

Follow the on-screen instructions to begin the installation process.

For information on using these installation methods, see the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server.

Registering the server

To register the server, refer to the HP Registration website (http://register.hp.com).

Setup 26

Operations

Power up the server

To power up the server, press the Power On/Standby button.

Power down the server

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.

1.Shut down the OS as directed by the OS documentation.

2.Press the Power On/Standby button to place the server in standby mode. When the server enters standby power mode, the system power LED changes to amber.

3.Disconnect the power cords.

The system is now without power.

Extending the server from the rack

The design of the server enables you to access several components through the front of the server. Installing or accessing the following components will not require extending the server from the rack:

Processors

PPMs

Processor memory board

DIMMs

DVD drive

Optional diskette or CD-ROM drive

Hard drives

To extend the server from the rack:

1.Pull down the quick-release levers on each side of the server to release the server from the rack.

2.Extend the server on the rack rails until the server rail-release latches engage.

Operations 27

HP PROLIANT DL585 G5 Manual

NOTE: The release latches will lock into place when the rails are fully extended.

WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

WARNING: To reduce the risk of personal injury, be careful when pressing the server railrelease latches and sliding the server into the rack. The sliding rails could pinch your fingers.

3.After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches.

Removing the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

Operations 28

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 16), leave the server powered on. The Systems Insight Display LEDs are cleared when the server is powered off.

1.Extend the server from the rack ("Extending the server from the rack" on page 27).

2.If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.

NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel ("Rear panel components" on page 11).

3.Lift up on the hood latch, and remove the access panel.

4.After installing hardware options, replace the access panel. Be sure that the panel is securely locked into place before powering up the server.

Accessing the Systems Insight Display

IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 16), leave the server powered on. The Systems Insight Display LEDs are cleared when the server is powered off.

1.Extend the server from the rack ("Extending the server from the rack" on page 27).

2.Remove the access panel ("Removing the access panel" on page 28).

3.Locate the Systems Insight Display ("Media board components" on page 15).

Operations 29

Hot-plug fans

The server supports redundant hot-plug fans ("Fan locations" on page 19) in a 5+1 configuration to provide proper airflow to the server.

WARNING: To prevent personal injury from hazardous energy:

Remove watches, rings, or other metal objects.

Use tools with insulated handles.

Do not place tools or metal parts on top of batteries.

To replace a hot-plug fan:

1.Extend the server from the rack ("Extending the server from the rack" on page 27).

2.Remove the access panel ("Removing the access panel" on page 28).

3.Identify the failed fan by locating an amber LED on top of the failed fan ("Hot-plug fan LEDs" on page 20) or on the Systems Insight Display ("Systems Insight Display LEDs" on page 16).

4.Remove the malfunctioning hot-plug fan from the server.

IMPORTANT: Remove and replace one fan at a time. If the system detects two fan failures, the server shuts down to avoid thermal damage.

5.Install a new hot-plug fan.

6.Observe the LED on each installed fan to be sure it is illuminated green ("Hot-plug fan LEDs" on page 20).

NOTE: If the front panel internal system health LED is not green after you install hot-plug fans, reseat the hot-plug fan or refer to the troubleshooting section.

7.Replace the access panel ("Removing the access panel" on page 28).

8.Slide the server into the rack.

Operations 30

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