HP ProLiant DL585 Generation 5 Server
User Guide
Part Number 463282-001
December 2007 (First Edition)
© Copyright 2007 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of Microsoft Corporation.
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Contents |
|
Component identification............................................................................................................... |
6 |
Front panel components ............................................................................................................................. |
6 |
Front panel LEDs and buttons ...................................................................................................................... |
7 |
Processor memory module components ........................................................................................................ |
8 |
DIMM slot identification ............................................................................................................................. |
9 |
SAS and SATA hard drive LEDs................................................................................................................... |
9 |
SAS and SATA hard drive LED combinations .............................................................................................. |
10 |
Rear panel components............................................................................................................................ |
11 |
Rear panel LEDs and buttons..................................................................................................................... |
12 |
Hot-plug power supply LEDs...................................................................................................................... |
12 |
Internal components................................................................................................................................. |
13 |
System maintenance switch (SW3)................................................................................................... |
14 |
Media board components .............................................................................................................. |
15 |
Boot device selector switch (SW1) ................................................................................................... |
16 |
Systems Insight Display LEDs ........................................................................................................... |
16 |
Battery pack LEDs .......................................................................................................................... |
18 |
Fan locations ................................................................................................................................ |
19 |
Hot-plug fan LEDs .......................................................................................................................... |
20 |
Setup......................................................................................................................................... |
21 |
Optional installation services .................................................................................................................... |
21 |
Rack planning resources........................................................................................................................... |
21 |
Optimum environment.............................................................................................................................. |
22 |
Space and airflow requirements ...................................................................................................... |
22 |
Temperature requirements............................................................................................................... |
22 |
Power requirements ....................................................................................................................... |
23 |
Rack warnings and cautions ..................................................................................................................... |
23 |
Electrical grounding requirements.............................................................................................................. |
24 |
Identifying rack server shipping carton contents........................................................................................... |
25 |
Installing hardware options....................................................................................................................... |
25 |
Installing the server into the rack................................................................................................................ |
25 |
Installing the cable management arm ......................................................................................................... |
25 |
Powering up and configuring the server ..................................................................................................... |
25 |
Installing the operating system................................................................................................................... |
26 |
Registering the server............................................................................................................................... |
26 |
Operations................................................................................................................................. |
27 |
Power up the server ................................................................................................................................. |
27 |
Power down the server............................................................................................................................. |
27 |
Extending the server from the rack ............................................................................................................. |
27 |
Removing the access panel....................................................................................................................... |
28 |
Accessing the Systems Insight Display ........................................................................................................ |
29 |
Hot-plug fans .......................................................................................................................................... |
30 |
Removing the system battery ..................................................................................................................... |
31 |
Hardware options installation....................................................................................................... |
32 |
Introduction ............................................................................................................................................ |
32 |
Contents |
3 |
Processor options .................................................................................................................................... |
32 |
Removing the processor memory module .......................................................................................... |
32 |
Installing a processor ..................................................................................................................... |
34 |
Memory options ...................................................................................................................................... |
40 |
Advanced ECC memory ................................................................................................................. |
40 |
Installing DIMMs ........................................................................................................................... |
40 |
Hard drive guidelines .............................................................................................................................. |
41 |
Installing a hot-plug hard drive ........................................................................................................ |
42 |
Installing DVD, CD-ROM, or diskette drives................................................................................................. |
43 |
Hot-plug power supplies........................................................................................................................... |
44 |
Expansion boards ................................................................................................................................... |
46 |
Installing an expansion board ......................................................................................................... |
46 |
Battery-backed write cache....................................................................................................................... |
48 |
Cabling ..................................................................................................................................... |
52 |
Cabling overview.................................................................................................................................... |
52 |
BBWC cabling........................................................................................................................................ |
52 |
Front panel cable components .................................................................................................................. |
53 |
SAS and SATA hard drive cabling............................................................................................................. |
53 |
Software and configuration utilities ............................................................................................... |
54 |
Configuration tools .................................................................................................................................. |
54 |
SmartStart software........................................................................................................................ |
54 |
SmartStart Scripting Toolkit ............................................................................................................. |
54 |
HP ROM-Based Setup Utility............................................................................................................ |
55 |
HP ProLiant Essentials Rapid Deployment Pack ............................................................................................ |
56 |
Option ROM Configuration for Arrays ....................................................................................................... |
57 |
Array Configuration Utility........................................................................................................................ |
57 |
Re-entering the server serial number and product ID..................................................................................... |
57 |
Management tools................................................................................................................................... |
58 |
Automatic Server Recovery ............................................................................................................. |
58 |
Integrated Lights-Out 2 technology................................................................................................... |
58 |
StorageWorks library and tape tools................................................................................................ |
58 |
Management Agents...................................................................................................................... |
59 |
HP Systems Insight Manager ........................................................................................................... |
59 |
Redundant ROM support ................................................................................................................ |
59 |
ROMPaq utility.............................................................................................................................. |
60 |
System Online ROM flash component utility ...................................................................................... |
60 |
USB support.................................................................................................................................. |
60 |
Diagnostic tools ...................................................................................................................................... |
61 |
HP Insight Diagnostics.................................................................................................................... |
61 |
Integrated Management Log ........................................................................................................... |
61 |
Array Diagnostic Utility .................................................................................................................. |
61 |
Remote support and analysis tools ............................................................................................................. |
62 |
HP Instant Support Enterprise Edition................................................................................................ |
62 |
Keeping the system current ....................................................................................................................... |
62 |
Drivers ......................................................................................................................................... |
62 |
ProLiant Support Packs ................................................................................................................... |
62 |
Operating system version support .................................................................................................... |
62 |
Change control and proactive notification ........................................................................................ |
63 |
Care Pack .................................................................................................................................... |
63 |
Troubleshooting .......................................................................................................................... |
64 |
Troubleshooting resources ........................................................................................................................ |
64 |
Contents |
4 |
Pre-diagnostic steps ................................................................................................................................. |
64 |
Important safety information............................................................................................................ |
64 |
Symptom information ..................................................................................................................... |
66 |
Prepare the server for diagnosis ...................................................................................................... |
67 |
Loose connections ................................................................................................................................... |
67 |
Service notifications................................................................................................................................. |
68 |
Troubleshooting flowcharts ....................................................................................................................... |
68 |
Start diagnosis flowchart ................................................................................................................ |
68 |
General diagnosis flowchart ........................................................................................................... |
69 |
Server power-on problems flowchart ................................................................................................ |
71 |
POST problems flowchart ............................................................................................................... |
74 |
OS boot problems flowchart ........................................................................................................... |
75 |
Server fault indications flowchart ..................................................................................................... |
77 |
POST error messages and beep codes ....................................................................................................... |
79 |
Regulatory compliance notices ..................................................................................................... |
80 |
Regulatory compliance identification numbers ............................................................................................. |
80 |
Federal Communications Commission notice............................................................................................... |
80 |
FCC rating label............................................................................................................................ |
80 |
Class A equipment......................................................................................................................... |
80 |
Class B equipment ......................................................................................................................... |
80 |
Declaration of conformity for products marked with the FCC logo, United States only....................................... |
81 |
Modifications.......................................................................................................................................... |
81 |
Cables................................................................................................................................................... |
81 |
Canadian notice (Avis Canadien).............................................................................................................. |
82 |
European Union regulatory notice ............................................................................................................. |
82 |
Disposal of waste equipment by users in private households in the European Union......................................... |
82 |
Japanese notice ...................................................................................................................................... |
83 |
BSMI notice ............................................................................................................................................ |
83 |
Korean notice ......................................................................................................................................... |
84 |
Laser compliance .................................................................................................................................... |
84 |
Battery replacement notice........................................................................................................................ |
84 |
Taiwan battery recycling notice................................................................................................................. |
85 |
Power cord statement for Japan................................................................................................................. |
85 |
Electrostatic discharge................................................................................................................. |
86 |
Preventing electrostatic discharge .............................................................................................................. |
86 |
Grounding methods to prevent electrostatic discharge.................................................................................. |
86 |
Specifications............................................................................................................................. |
87 |
Environmental specifications ..................................................................................................................... |
87 |
Server specifications ................................................................................................................................ |
87 |
Technical support........................................................................................................................ |
89 |
Before you contact HP.............................................................................................................................. |
89 |
HP contact information............................................................................................................................. |
89 |
Customer Self Repair ............................................................................................................................... |
89 |
Acronyms and abbreviations........................................................................................................ |
97 |
Index....................................................................................................................................... |
101 |
Contents 5
Item |
Description |
|
|
1 |
Hard drive bay 1 |
|
|
2 |
Hard drive bay 2 |
|
|
3 |
Hard drive bay 3 |
|
|
4 |
Hard drive bay 4 |
|
|
5 |
Hard drive bay 5 |
|
|
6 |
Hard drive bay 6 |
|
|
7 |
Hard drive bay 7 |
|
|
8 |
Hard drive bay 8 |
|
|
9 |
Video connector |
|
|
10 |
USB connectors (two) |
|
|
11 |
Media drive blank or optional media drive |
|
|
12 |
DVD drive |
|
|
13 |
Processor memory module |
|
|
Component identification 6
Item |
Description |
Status |
|
|
|
1 |
UID switch and LED |
Blue = Activated |
|
|
Flashing blue = Server managed remotely |
|
|
Off = Deactivated |
|
|
|
2 |
Internal system health LED |
Green = Normal (system on) |
|
|
Flashing amber = System health degraded |
|
|
Flashing red = System health critical |
|
|
Off = Normal (system off) |
|
|
|
3 |
External system health LED |
Green = Normal (system on) |
|
|
Flashing amber = System health degraded |
|
|
Flashing red = System health critical |
|
|
Off = Normal (system off) |
|
|
|
4 |
NIC 1 link/activity LED |
Green = Linked to network |
|
|
Flashing green = Linked with activity on the network |
|
|
Off = No network connection |
|
|
|
5 |
NIC 2 link/activity LED |
Green = Linked to network |
|
|
Flashing green = Linked with activity on the network |
|
|
Off = No network connection |
|
|
|
6 |
Power on/Standby button |
Amber = System has AC power and is in standby mode |
|
and LED |
Green = System has AC power and is turned on |
|
|
|
|
|
Off = System has no AC power |
|
|
|
Component identification 7
Item |
Description |
|
|
1 |
Processor socket 1 (boot processor) |
|
|
2 |
PPM socket 1 |
|
|
3 |
Processor socket 3 |
|
|
4 |
PPM socket 3 |
|
|
5 |
Processor socket 4 |
|
|
6 |
PPM socket 4 |
|
|
7 |
Processor socket 2 |
|
|
8 |
PPM socket 2 |
|
|
See "Processor options (on page 32)" for population guidelines.
Component identification 8
Each memory node consists of eight DIMM slots in four banks. See "Memory options (on page 40)" for DIMM population guidelines.
Item |
Description |
Status |
|
|
|
1 |
Fault/UID LED |
Amber = Drive failure |
|
|
Flashing amber = Fault-process activity |
|
|
Blue = Unit identification is active |
|
|
Off = No fault-process activity |
|
|
|
Component identification 9
Item |
Description |
Status |
|
|
|
2 |
Online/activity LED |
Green = Drive activity |
|
|
Flashing green = High activity on the |
|
|
drive or drive is being configured as part |
|
|
of an array |
|
|
Off = No drive activity |
|
|
|
Online/activity |
Fault/UID LED |
Interpretation |
LED (green) |
(amber/blue) |
|
|
|
|
On, off, or |
Alternating amber and |
The drive has failed, or a predictive failure alert has been |
flashing |
blue |
received for this drive; it also has been selected by a |
|
|
management application. |
|
|
|
On, off, or |
Steadily blue |
The drive is operating normally, and it has been selected by a |
flashing |
|
management application. |
|
|
|
On |
Amber, flashing |
A predictive failure alert has been received for this drive. |
|
regularly (1 Hz) |
Replace the drive as soon as possible. |
|
|
|
|
|
|
On |
Off |
The drive is online, but it is not active currently. |
|
|
|
Flashing regularly |
Amber, flashing |
Do not remove the drive. Removing a drive may terminate the |
(1 Hz) |
regularly (1 Hz) |
current operation and cause data loss. |
|
|
The drive is part of an array that is undergoing capacity |
|
|
expansion or stripe migration, but a predictive failure alert has |
|
|
been received for this drive. To minimize the risk of data loss, |
|
|
do not replace the drive until the expansion or migration is |
|
|
complete. |
|
|
|
Flashing regularly |
Off |
Do not remove the drive. Removing a drive may terminate the |
(1 Hz) |
|
current operation and cause data loss. |
|
|
The drive is rebuilding, or it is part of an array that is |
|
|
undergoing capacity expansion or stripe migration. |
|
|
|
Flashing |
Amber, flashing |
The drive is active, but a predictive failure alert has been |
irregularly |
regularly (1 Hz) |
received for this drive. Replace the drive as soon as possible. |
|
|
|
Flashing |
Off |
The drive is active, and it is operating normally. |
irregularly |
|
|
|
|
|
Off |
Steadily amber |
A critical fault condition has been identified for this drive, and |
|
|
the controller has placed it offline. Replace the drive as soon as |
|
|
possible. |
|
|
|
Off |
Amber, flashing |
A predictive failure alert has been received for this drive. |
|
regularly (1 Hz) |
Replace the drive as soon as possible. |
|
|
|
Off |
Off |
The drive is offline, a spare, or not configured as part of an |
|
|
array. |
|
|
|
Component identification 10
Item |
Description |
|
|
1 |
Redundant hot-plug power supply (optional) |
|
|
2 |
PCI Express and PCI-X non-hot-plug expansion slots |
|
|
3 |
Hot-plug power supply (primary) |
|
|
4 |
T-15 Torx screwdriver |
|
|
5 |
NIC connector 1 |
|
|
6 |
NIC connector 2 |
|
|
7 |
iLO 2 connector |
|
|
8 |
Serial connector |
|
|
9 |
USB connectors (two) |
|
|
10 |
Keyboard connector |
|
|
11 |
Mouse connector |
|
|
12 |
Video connector |
|
|
13 |
Rear UID button and LED |
|
|
See "Expansion boards (on page 46)" for expansion slot definitions.
Component identification 11
Item |
Description |
LED color |
Status |
|
|
|
|
1 |
UID LED |
Blue |
On = Activated |
|
|
|
Flashing = Server remotely managed |
|
|
|
Off = Deactivated |
|
|
|
|
2 |
Activity LED |
Green |
On or flashing = Network activity |
|
|
|
Off = No network activity |
|
|
|
|
3 |
Link LED |
Green |
On = Linked to network |
|
|
|
Off = Not linked to network |
|
|
|
|
Component identification 12
Fail LED 1 |
Power LED 2 |
Description |
|
(amber) |
(green) |
|
|
|
|
|
|
Off |
Off |
No AC power to any power supply |
|
|
|
|
|
Flashing |
Off |
Power supply failure (over current) |
|
|
|
|
|
On |
Off |
No AC power to this power supply |
|
|
|
|
|
Off |
Flashing |
• |
AC power present |
|
|
• |
Standby mode |
|
|
|
|
Off |
On |
Normal |
|
|
|
|
|
Item |
Description |
|
|
1 |
PCI-X non-hot-plug expansion slot 1, 64-bit/100-MHz |
|
(half-length) |
|
|
2 |
PCI-X non-hot-plug expansion slot 2, 64-bit/100-MHz |
|
(full-length) |
|
|
3 |
PCI Express x4 non-hot-plug expansion slot 3 (full-length) |
|
|
4 |
PCI Express x4 non-hot-plug expansion slot 4 (full-length) |
|
|
5 |
PCI Express x8 non-hot-plug expansion slot 5 (full-length) |
|
|
6 |
PCI Express x4 non-hot-plug expansion slot 6 (full-length) |
|
|
7 |
PCI Express x8 non-hot-plug expansion slot 7 (full-length) |
|
|
8 |
PCI Express x8 non-hot-plug expansion slot 8 (full-length) |
|
|
9 |
PCI Express x4 non-hot-plug expansion slot 9 (half-length) |
|
|
10 |
System battery |
|
|
11 |
System maintenance switch (SW3) |
|
|
12 |
Fan 6 connector |
|
|
13 |
Fan 5 connector |
|
|
Component identification 13
Item |
Description |
|
|
14 |
Media board |
|
|
15 |
Fan 1 connector |
|
|
16 |
Fan 2 connector |
|
|
17 |
BBWC battery pack |
|
|
18 |
Fan 3 connector |
|
|
19 |
Fan 4 connector |
|
|
The system maintenance switch (SW3) is an eight-position switch that is used for system configuration. The default position for all eight positions is Off (closed).
Position |
Description |
Function |
|
|
|
1 |
iLO 2 security |
Off = iLO 2 security is |
|
|
enabled. |
|
|
On = iLO 2 security is |
|
|
disabled. |
|
|
|
2 |
Configuration lock |
Off = System configuration |
|
|
can be changed. |
|
|
On = System configuration is |
|
|
locked. |
|
|
|
3 |
Reserved |
Reserved |
|
|
|
4 |
Reserved |
Reserved |
|
|
|
5 |
Password protection |
Off = Password is enabled. |
|
override |
On = Password is disabled. |
|
|
|
|
|
|
6 |
Configuration validation |
Off = Switch has no function. |
|
|
On = Setting clears CMOS |
|
|
and NVRAM. |
|
|
|
Component identification 14
Position |
Description |
Function |
|
|
|
7 |
Reserved |
Reserved |
|
|
|
8 |
Reserved |
Reserved |
|
|
|
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.
See the HP ProLiant DL585 Generation 5 Server Maintenance and Service Guide on the Documentation CD for more information.
Item |
Description |
|
|
1 |
Power button cable connector |
|
|
2 |
USB cable connector |
|
|
3 |
Video cable connector |
|
|
4 |
Internal USB connector |
|
|
5 |
Port 84/85 code display |
|
|
6 |
Port 84/85 code display switch |
|
|
7 |
System Insight Display |
|
|
8 |
Boot device selector switch (SW1) |
|
|
Component identification 15
The boot device selector switch setting determines the device access order of the media drives in the server. The default setting for the boot device selector switch is FLP TOP.
When the boot device selector switch is set to FLP TOP, the optical drive in the bottom bay is designated as the primary optical drive. The diskette drive in the top bay is bootable. The server cannot boot from a diskette drive in the bottom bay when the boot device selector switch is set to FLP TOP.
When the boot device selector switch is set to FLP BOT, the optical drive in the top bay is designated as the primary optical drive. The diskette drive in the bottom bay is bootable. The server cannot boot from a diskette drive in the top bay when the boot device selector switch is set to FLP BOT.
Switch setting |
Description |
|
|
FLP TOP (default) |
The diskette drive in top bay is bootable. |
|
The primary optical drive in bottom bay is bootable. |
|
|
FLP BOT |
The primary optical drive in top bay is bootable. |
|
The diskette drive in bottom bay is bootable. |
|
|
The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM might report server status differently than the health LEDs because the software tracks more system attributes. The System Insight Display LEDs identify components experiencing an error, event, or failure.
The Systems Insight Display LEDs are located on the media board. In normal operations, all of the LEDs are off unless one of the components fails.
IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 16), leave the server powered on. The Systems Insight Display LEDs are cleared when the server is powered off.
Component identification 16
NOTE: The system management driver must be installed for the internal system health LED to provide pre-failure and warranty conditions.
LED |
Component |
|
|
PS1 |
Power supply (primary) |
|
|
PS2 |
Power supply (optional) |
|
|
CPU BD (Power Fault) |
Processor memory module board |
|
|
I/O BD |
System board |
|
|
NMI |
System NMI switch |
|
|
SLOT X |
Expansion slot |
|
|
CPU BD (Interlock Error) |
System board |
|
|
PPM X |
Processor power module |
|
|
1A–32D |
DIMM slot |
|
|
PROC X |
Processor |
|
|
FAN X |
Fan |
|
|
See the HP ProLiant DL585 Generation 5 Server Maintenance and Service Guide on the Documentation CD for more information.
Component identification 17
Item ID |
Color |
Description |
|
|
|
1 |
Green |
System Power LED. This LED glows steadily when the |
|
|
system is powered up and 12 V system power is |
|
|
available. This power supply is used to maintain the |
|
|
battery charge and provide supplementary power to the |
|
|
cache microcontroller. |
|
|
|
2 |
Green |
Auxiliary Power LED. This LED glows steadily when 3.3V |
|
|
auxiliary voltage is detected. The auxiliary voltage is used |
|
|
to preserve BBWC data and is available any time that the |
|
|
system power cords are connected to a power supply. |
|
|
|
3 |
Amber |
Battery Health LED. To interpret the illumination patterns of |
|
|
this LED, see the following table. |
|
|
|
4 |
Green |
BBWC Status LED. To interpret the illumination patterns of |
|
|
this LED, see the following table. |
|
|
|
LED3 pattern |
LED4 pattern |
Interpretation |
|
|
|
— |
One blink every |
The system is powered down, and the cache contains data that has |
|
two seconds |
not yet been written to the drives. Restore system power as soon as |
|
|
possible to prevent data loss. |
|
|
Data preservation time is extended any time that 3.3 V auxiliary |
|
|
power is available, as indicated by LED 2. In the absence of |
|
|
auxiliary power, battery power alone preserves the data. A fully- |
|
|
charged battery can normally preserve data for at least two days. |
|
|
The battery lifetime also depends on the cache module size. For |
|
|
further information, refer to the controller QuickSpecs on the HP |
|
|
website (http://www.hp.com). |
|
|
|
— |
Double blink, |
The cache microcontroller is waiting for the host controller to |
|
then pause |
communicate. |
|
|
|
Component identification 18
LED3 pattern |
LED4 pattern |
Interpretation |
|
|
|
— |
One blink per |
The battery pack is below the minimum charge level and is being |
|
second |
charged. Features that require a battery (such as write cache, |
|
|
capacity expansion, stripe size migration, and RAID migration) are |
|
|
temporarily unavailable until charging is complete. The recharge |
|
|
process takes between 15 minutes and two hours, depending on the |
|
|
initial capacity of the battery. |
|
|
|
— |
Steady glow |
The battery pack is fully charged, and posted write data is stored in |
|
|
the cache. |
|
|
|
— |
Off |
The battery pack is fully charged, and there is no posted write data |
|
|
in the cache. |
|
|
|
One blink per |
One blink per |
An alternating green and amber blink pattern indicates that the |
second |
second |
cache microcontroller is executing from within its boot loader and |
|
|
receiving new flash code from the host controller. |
|
|
|
Steady glow |
— |
There is a short circuit across the battery terminals or within the |
|
|
battery pack. BBWC features are disabled until the battery pack is |
|
|
replaced. The life expectancy of a battery pack is typically more |
|
|
than three years. |
|
|
|
One blink per |
— |
There is an open circuit across the battery terminals or within the |
second |
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battery pack. BBWC features are disabled until the battery pack is |
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replaced. The life expectancy of a battery pack is typically more |
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than three years. |
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Item |
Description |
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1 |
Fan 3 |
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2 |
Fan 4 |
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3 |
Fan 1 |
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4 |
Fan 2 |
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5 |
Fan 5 |
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Component identification 19
Item |
Description |
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6 |
Fan 6 |
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See "Hot-plug fans (on page 30)" for replacement procedures and operation guidelines.
Status
Green = Operating normally
Amber = Failed
Off = No power
Component identification 20
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy- to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are:
•Hardware support
o 6-Hour Call-to-Repair
o 4-Hour 24x7 Same Day
o 4-Hour Same Business Day
•Software support
o Microsoft®
o Linux
oHP ProLiant Essentials (HP SIM and RDP)
oVMWare
•Integrated hardware and software support
oCritical Service
o Proactive 24
o Support Plus
o Support Plus 24
•Startup and implementation services for both hardware and software
For more information on Care Packs, refer to the HP website (http://www.hp.com/hps/carepack/servers/cp_proliant.html).
The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation.
If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on highdensity deployment at the HP website (http://www.hp.com/products/servers/platforms).
Setup 21
When installing the server, select a location that meets the environmental standards described in this section.
To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:
•Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
•Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks.
HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling.
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment:
•Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).
•Side—The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in).
To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment.
Setup 22
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
•Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits.
•Do not exceed the manufacturer’s TMRA.
Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.
When installing more than one server, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:
•Balance the server power load between available AC supply branch circuits.
•Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating.
•Do not use common power outlet strips for this equipment.
•Provide a separate electrical circuit for the server.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
•The leveling jacks are extended to the floor.
•The full weight of the rack rests on the leveling jacks.
•The stabilizing feet are attached to the rack if it is a single-rack installation.
•The racks are coupled together in multiple-rack installations.
•Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
Setup 23
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
•At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters.
•Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured to the top and bottom of the building structure.
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material handling.
•Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. When the server weighs more than 22.5 kg (50 lb), at least two people must lift the server into the rack together. A third person may be required to help align the server if the server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7.
Setup 24
Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.
Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.
The contents of the server shipping carton include:
•Server
•Power cord
•Hardware documentation, Documentation CD, and software products
•Rack-mounting hardware
In addition to the supplied items, you may need:
•Hardware options
•Operating system or application software
•PDU
Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 32)."
Refer to the installation instructions that ship with the rack kit to install the server into the rack.
Refer to the installation instructions that ship with the rack kit to install the cable management arm.
To power up the server, press the Power On/Standby button.
During the initial boot, the server configuration automatically defaults to prepare for operating system installation.
Setup 25
To modify the server default settings, press the F9 key when prompted during the boot process to enter RBSU. By default, RBSU runs in the English language.
NOTE: If an HP array controller has been added or is embedded in the system, the array controller will default to a RAID configuration based on the size and number of hard drives installed. Press the F8 key when prompted during the array controller initialization to use the ORCA utility to modify the controller default settings.
For more information on the automatic configuration, see the HP ROM-Based Setup Utility User Guide on the Documentation CD.
To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).
Three methods are available to install an operating system on the server:
•SmartStart assisted installation—Insert the SmartStart CD into an external USB CD-ROM drive, and then reboot the server.
•Manual installation—Insert the operating system CD into an external USB CD-ROM drive, and then reboot the server. This process might require you to obtain additional drivers from the HP website (http://www.hp.com/support).
•Remote deployment installation—The operating system can be remotely deployed using the Rapid Deployment Pack (RDP) or PXE boot over an Ethernet connection.
Follow the on-screen instructions to begin the installation process.
For information on using these installation methods, see the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server.
To register the server, refer to the HP Registration website (http://register.hp.com).
Setup 26
To power up the server, press the Power On/Standby button.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1.Shut down the OS as directed by the OS documentation.
2.Press the Power On/Standby button to place the server in standby mode. When the server enters standby power mode, the system power LED changes to amber.
3.Disconnect the power cords.
The system is now without power.
The design of the server enables you to access several components through the front of the server. Installing or accessing the following components will not require extending the server from the rack:
•Processors
•PPMs
•Processor memory board
•DIMMs
•DVD drive
•Optional diskette or CD-ROM drive
•Hard drives
To extend the server from the rack:
1.Pull down the quick-release levers on each side of the server to release the server from the rack.
2.Extend the server on the rack rails until the server rail-release latches engage.
Operations 27
NOTE: The release latches will lock into place when the rails are fully extended.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server railrelease latches and sliding the server into the rack. The sliding rails could pinch your fingers.
3.After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Operations 28
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 16), leave the server powered on. The Systems Insight Display LEDs are cleared when the server is powered off.
1.Extend the server from the rack ("Extending the server from the rack" on page 27).
2.If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.
NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel ("Rear panel components" on page 11).
3.Lift up on the hood latch, and remove the access panel.
4.After installing hardware options, replace the access panel. Be sure that the panel is securely locked into place before powering up the server.
IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 16), leave the server powered on. The Systems Insight Display LEDs are cleared when the server is powered off.
1.Extend the server from the rack ("Extending the server from the rack" on page 27).
2.Remove the access panel ("Removing the access panel" on page 28).
3.Locate the Systems Insight Display ("Media board components" on page 15).
Operations 29
The server supports redundant hot-plug fans ("Fan locations" on page 19) in a 5+1 configuration to provide proper airflow to the server.
WARNING: To prevent personal injury from hazardous energy:
•Remove watches, rings, or other metal objects.
•Use tools with insulated handles.
•Do not place tools or metal parts on top of batteries.
To replace a hot-plug fan:
1.Extend the server from the rack ("Extending the server from the rack" on page 27).
2.Remove the access panel ("Removing the access panel" on page 28).
3.Identify the failed fan by locating an amber LED on top of the failed fan ("Hot-plug fan LEDs" on page 20) or on the Systems Insight Display ("Systems Insight Display LEDs" on page 16).
4.Remove the malfunctioning hot-plug fan from the server.
IMPORTANT: Remove and replace one fan at a time. If the system detects two fan failures, the server shuts down to avoid thermal damage.
5.Install a new hot-plug fan.
6.Observe the LED on each installed fan to be sure it is illuminated green ("Hot-plug fan LEDs" on page 20).
NOTE: If the front panel internal system health LED is not green after you install hot-plug fans, reseat the hot-plug fan or refer to the troubleshooting section.
7.Replace the access panel ("Removing the access panel" on page 28).
8.Slide the server into the rack.
Operations 30