HP ProLiant DL385 User Manual

5 (1)

HP ProLiant DL385 G7 Server

User Guide

Part Number 588708-001

March 2010 (First Edition)

© Copyright 2010 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.

Intended audience

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Contents

Component identification...............................................................................................................

7

Front panel components................................................................................................................................

7

Front panel LEDs and buttons.........................................................................................................................

7

Systems Insight Display LEDs .........................................................................................................................

8

Systems Insight Display LEDs and health LED combinations ...............................................................................

9

Rear panel components ..............................................................................................................................

10

Rear panel LEDs and buttons .......................................................................................................................

11

Non-hot-plug PCI riser board slot definitions..................................................................................................

11

System board components ..........................................................................................................................

12

System board switches......................................................................................................................

13

NMI functionality .............................................................................................................................

14

DIMM slots ......................................................................................................................................

15

Hard drive numbering ................................................................................................................................

15

SAS and SATA hard drive LEDs ...................................................................................................................

16

SAS and SATA hard drive LED combinations ................................................................................................

16

PCI riser cage LEDs ....................................................................................................................................

17

Battery pack LEDs.......................................................................................................................................

18

FBWC module LEDs....................................................................................................................................

20

Hot-plug fans .............................................................................................................................................

20

Operations.................................................................................................................................

22

Power up the server....................................................................................................................................

22

Power down the server ...............................................................................................................................

22

Extend the server from the rack....................................................................................................................

22

Remove the access panel ............................................................................................................................

23

Install the access panel ...............................................................................................................................

24

Remove the full-length expansion board retainer............................................................................................

24

Remove the PCI riser cage...........................................................................................................................

25

Install the PCI riser cage..............................................................................................................................

26

Install the full-length expansion board retainer ...............................................................................................

26

Access the product rear panel .....................................................................................................................

27

Cable management arm with left-hand swing......................................................................................

27

Cable management arm with right-hand swing....................................................................................

28

Remove the air baffle..................................................................................................................................

28

Hot-plug fan operation................................................................................................................................

29

Setup.........................................................................................................................................

31

Optional installation services.......................................................................................................................

31

Rack planning resources .............................................................................................................................

31

Optimum environment.................................................................................................................................

32

Space and airflow requirements ........................................................................................................

32

Temperature requirements .................................................................................................................

33

Power requirements ..........................................................................................................................

33

Electrical grounding requirements ......................................................................................................

33

Rack warnings ...........................................................................................................................................

34

Identifying the contents of the server shipping carton......................................................................................

34

Installing hardware options .........................................................................................................................

34

Installing the server into the rack ..................................................................................................................

35

Installing the operating system .....................................................................................................................

37

Powering up and configuring the server........................................................................................................

37

Registering the server..................................................................................................................................

37

Hardware options installation.......................................................................................................

38

Introduction ...............................................................................................................................................

38

Processor option.........................................................................................................................................

38

HP Trusted Platform Module option ..............................................................................................................

44

Installing the Trusted Platform Module board .......................................................................................

45

Retaining the recovery key/password.................................................................................................

47

Enabling the Trusted Platform Module.................................................................................................

47

Memory configurations ...............................................................................................................................

47

Advanced ECC memory....................................................................................................................

47

Population order ..............................................................................................................................

48

Population rules ...............................................................................................................................

48

Population guidelines........................................................................................................................

49

Memory bus speed...........................................................................................................................

49

Installing DIMMs ..............................................................................................................................

50

Hot-plug SAS hard drive options..................................................................................................................

51

Installing a hot-plug SAS hard drive ...................................................................................................

51

Removing a hot-plug SAS hard drive ..................................................................................................

52

Expansion board options ............................................................................................................................

53

Removing expansion slot covers.........................................................................................................

53

Installing a half-length expansion board .............................................................................................

55

Installing a full-length expansion board...............................................................................................

55

PCI riser board option ................................................................................................................................

56

Cabling .....................................................................................................................................

57

SAS hard drive cabling...............................................................................................................................

57

FBWC battery cabling ................................................................................................................................

58

BBWC battery cabling................................................................................................................................

58

Configuration and utilities............................................................................................................

59

Configuration tools.....................................................................................................................................

59

SmartStart software ..........................................................................................................................

59

HP ROM-Based Setup Utility ..............................................................................................................

59

Array Configuration Utility ................................................................................................................

61

Option ROM Configuration for Arrays................................................................................................

62

Re-entering the server serial number and product ID.............................................................................

62

Management tools......................................................................................................................................

63

Automatic Server Recovery................................................................................................................

63

ROMPaq utility.................................................................................................................................

63

Integrated Lights-Out 3 technology .....................................................................................................

63

Erase Utility .....................................................................................................................................

64

Redundant ROM support...................................................................................................................

64

USB support ....................................................................................................................................

64

Diagnostic tools .........................................................................................................................................

65

HP Insight Diagnostics ......................................................................................................................

65

HP Insight Diagnostics survey functionality ..........................................................................................

65

Integrated Management Log..............................................................................................................

65

Remote support and analysis tools ...............................................................................................................

66

HP Insight Remote Support software ...................................................................................................

66

Keeping the system current..........................................................................................................................

66

Drivers ............................................................................................................................................

66

Version control.................................................................................................................................

67

ProLiant Support Packs......................................................................................................................

67

Operating System Version Support.....................................................................................................

67

Firmware.........................................................................................................................................

67

HP Smart Update Manager ...............................................................................................................

68

Change control and proactive notification ..........................................................................................

68

Care Pack .......................................................................................................................................

68

Troubleshooting ..........................................................................................................................

69

Troubleshooting resources ...........................................................................................................................

69

Pre-diagnostic steps ....................................................................................................................................

69

Important safety information ..............................................................................................................

69

Symptom information........................................................................................................................

71

Prepare the server for diagnosis.........................................................................................................

72

Loose connections ......................................................................................................................................

72

Service notifications....................................................................................................................................

73

Troubleshooting flowcharts ..........................................................................................................................

73

Start diagnosis flowchart...................................................................................................................

73

General diagnosis flowchart..............................................................................................................

74

Server power-on problems flowchart ..................................................................................................

76

POST problems flowchart..................................................................................................................

79

OS boot problems flowchart..............................................................................................................

80

Server fault indications flowchart .......................................................................................................

82

POST error messages and beep codes .........................................................................................................

84

Battery replacement ....................................................................................................................

85

Regulatory compliance notices .....................................................................................................

86

Regulatory compliance identification numbers ...............................................................................................

86

Federal Communications Commission notice.................................................................................................

86

FCC rating label ..............................................................................................................................

86

Class A equipment ...........................................................................................................................

86

Class B equipment............................................................................................................................

86

Declaration of conformity for products marked with the FCC logo, United States only........................................

87

Modifications.............................................................................................................................................

87

Cables ......................................................................................................................................................

87

Canadian notice (Avis Canadien) ................................................................................................................

88

European Union regulatory notice................................................................................................................

88

Disposal of waste equipment by users in private households in the European Union ..........................................

89

Japanese notice .........................................................................................................................................

89

BSMI notice ...............................................................................................................................................

89

Korean notice ............................................................................................................................................

90

Chinese notice ...........................................................................................................................................

90

Laser compliance .......................................................................................................................................

90

Battery replacement notice ..........................................................................................................................

90

Taiwan battery recycling notice ...................................................................................................................

91

Power cord statement for Japan ...................................................................................................................

91

Electrostatic discharge.................................................................................................................

92

Preventing electrostatic discharge ................................................................................................................

92

Grounding methods to prevent electrostatic discharge....................................................................................

92

Specifications.............................................................................................................................

93

Environmental specifications........................................................................................................................

93

Server specifications...................................................................................................................................

93

Power supply specifications.........................................................................................................................

94

Technical support........................................................................................................................

97

Before you contact HP ................................................................................................................................

97

HP contact information................................................................................................................................

97

Customer Self Repair ..................................................................................................................................

97

Acronyms and abbreviations......................................................................................................

105

Index.......................................................................................................................................

108

Component identification

Front panel components

Item Description

1Quick release levers (2)

2Serial number label

3Systems Insight Display

4Hard drive bays

5SATA optical drive bay

6Video connector

7USB connectors (2)

Front panel LEDs and buttons

Item

Description

Status

 

 

 

1

UID LED button

Blue = Activated

 

 

Flashing blue = System being remotely managed

 

 

Off = Deactivated

 

 

 

Component identification 7

Item

Description

Status

 

 

 

2

Health LED

Green = Normal

 

 

Flashing amber = System degraded. To identify a component in a

 

 

degraded state, see "Systems Insight Display LEDs (on page 8)."

 

 

Flashing red = System critical. To identify a component in a

 

 

critical state, see "Systems Insight Display LEDs (on page 8)."

 

 

 

3

Power On/Standby button

Green = System on

 

and system power LED

Flashing green = Waiting for power due to group power capping

 

 

Amber = System shut down, but power still applied

 

 

Off = Power cord not attached or power supply failure

 

 

 

Systems Insight Display LEDs

Item

Description

Status

 

 

 

1

NIC LEDs

Off = No link to network

 

 

Flashing green = Network link and activity

 

 

Green = Network link

 

 

 

2

Power Cap LED

Off = Server in standby

 

 

Flashing amber = Power cap exceeded

 

 

Green = Power cap configured

 

 

 

3

AMP Status LED

Off = Not enabled

 

 

Green = Configured and running

 

 

Amber = Failure has occurred.

 

 

Flashing amber = Memory configuration is not valid.

 

 

 

--

All other LEDs

Off = Normal

 

 

Amber = Failure

 

 

 

Component identification 8

Systems Insight Display LEDs and health LED combinations

When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated system LEDs and the health LED indicate system status.

Systems Insight Display

Health LED

Status

LED and color

color

 

 

 

 

 

Processor (amber)

Red

One or more of the following conditions may exist:

 

 

Processor in socket X has failed.

 

 

Processor X is not installed in the socket.

 

 

Processor X is unsupported.

 

 

ROM detects a failed processor during POST.

 

 

 

 

Amber

Processor in socket X is in a pre-failure condition.

 

 

 

DIMM (amber)

Red

DIMM in slot X has failed.

 

 

 

 

Amber

DIMM in slot X is in a pre-failure condition.

 

 

 

DIMM (amber)

Red

One or more DIMMs have failed. Test each bank of

 

 

DIMMs by removing all other DIMMs. Isolate the failed

 

 

DIMM by replacing each DIMM in a bank with a known

 

 

working DIMM.

 

 

 

Overtemperature (amber)

Amber

The Health Driver has detected a cautionary temperature

 

 

level.

 

 

 

 

Red

The server has detected a hardware critical temperature

 

 

level.

 

 

 

Fan (amber)

Amber

One fan is failed or removed.

 

 

 

 

Red

Two or more fans have failed or are missing.

 

 

 

Power supply (amber)

Red

Only one power supply is installed and is in standby.

 

 

Power supply fault

 

 

System board fault

 

 

 

Power supply (amber)

Amber

Redundant power supply is installed and only one power

 

 

supply is functional.

 

 

AC power cord not plugged into redundant power

 

 

 

supply

 

 

Redundant power supply fault

 

 

 

Power supply (amber)

Amber

Power supply mismatch at POST or power supply

 

 

mismatch through hot add

 

 

 

 

Component identification 9

Rear panel components

Item

Description

Color

 

 

 

1

PCI slot 5

 

 

 

2

PCI slot 6

 

 

 

3

PCI slot 4

 

 

 

4

PCI slot 2

 

 

 

5

PCI slot 3

 

 

 

6

PCI slot 1

 

 

 

7

Power supply 2

 

 

 

8

Power supply 2 connector

 

 

 

9

Power supply 1

 

 

 

10

Power supply 1 connector

 

 

 

11

USB connectors (2)

Black

 

 

 

12

Video connector

Blue

 

 

 

13

NIC 1 connector

 

 

 

14

NIC 2 connector

 

 

 

15

Mouse connector

Green

 

 

 

16

Keyboard connector

Purple

 

 

 

17

Serial connector

 

 

 

18

iLO 3 connector

 

 

 

19

NIC 3 connector

 

 

 

20

NIC 4 connector

 

 

 

Component identification 10

Rear panel LEDs and buttons

Item

Description

Status

 

 

 

1

Power supply 2

Green = Normal

 

power LED

Off = System is off or power supply has failed.

 

 

 

2

Power supply 1

Green = Normal

 

power LED

Off = System is off or power supply has failed.

 

 

 

3

UID LED button

Blue = Activated

 

 

Flashing blue = System being remotely managed

 

 

Off = Deactivated

 

 

 

4

NIC and iLO 3

Green = Network activity

 

activity LED

Flashing green = Network activity

 

 

Off = No network activity

 

 

 

5

NIC and iLO 3

Green = Network link

 

link LED

Off = No network link

 

 

 

Non-hot-plug PCI riser board slot definitions

Secondary (slot

Primary (slot

PCIe2 riser

PCIe2 riser

PCIe2 x16

PCIe2/PCI-X

- form factor)

- form factor)

slot

slot

riser slot

riser slot

 

 

 

 

description

description

description

description

 

 

 

 

 

 

 

 

4

- FL/FH

1

- FL/FH

PCIe2 x16

PCIe2 x16

PCIe2 x16

PCI-X 64

 

 

 

 

(8,4,2,1)

(8,4,2,1)

(16,8,4,2,1)

bit/100 MHz

 

 

 

 

 

 

 

 

5

- LP

2

- HL/FH

PCIe2 x8

PCIe2x16

PCI-X 64

 

 

 

 

(4,2,1)

(8,4,2,1)

 

bit/100 MHz)

 

 

 

 

 

 

 

 

6

- LP

3

- HL/FH

PCIe2 x8

PCIe2 x8

 

 

 

 

(4,2,1)

 

 

(8,4,2,1)

 

 

 

 

 

 

 

 

Notes:

"Primary" denotes the risers are installed in the primary riser connector.

"Secondary" denotes the risers are installed in the secondary riser connector.

Component identification 11

Installing the risers listed in the table above in either the primary or secondary riser connectors determines the form factor of the PCI cards supported by those risers.

FL/FH denotes full-length, full-height. HL/FH denotes half-length, full-height. LP denotes low profile.

The PCIe2 x16 riser supports a maximum power of 225W with an HP power cable. This cable must be used for PCIe card wattages greater than 75W.

System board components

Item

Description

 

 

1

Processor 2 memory sockets

 

 

2

Front I/O connector

 

 

3

USB tape connector*

 

 

4

SATA optical drive connector

 

 

5

USB connector

 

 

6

Power supply backplane connector

 

 

7

System maintenance switch

 

 

Component identification 12

Item

Description

 

 

8

System battery connector

 

 

9

TPM connector

 

 

10

NMI jumper

 

 

11

Primary riser connector

 

 

12

SD card connector

 

 

13

Secondary riser connector

 

 

14

Secondary SAS power connector

 

 

15

Primary SAS power connector

 

 

16

Diagnostics LEDs

 

 

17

Primary SAS data connector

 

 

18

Secondary SAS data connector

 

 

19

SAS cache connector

 

 

20

Fan 1 connector

 

 

21

Processor 1 memory sockets

 

 

22

Fan 2 connector

 

 

23

Fan 3 connector

 

 

24

Fan 4 connector

 

 

25

Processor 1 socket

 

 

26

Fan 5 connector

 

 

27

Processor 2 socket

 

 

28

Fan 6 connector

 

 

*Connect the USB tape power connector to the secondary SAS power connector.

System board switches

System maintenance switch

Position

Default

Function

 

 

 

S1

Off

Off = iLO 3 security is enabled.

 

 

On = iLO 3 security is disabled.

 

 

 

S2

Off

Off = System configuration can be changed.

 

 

On = System configuration is locked.

 

 

 

S3

Off

Reserved

 

 

 

S4

Off

Reserved

 

 

 

S5

Off

Off = Power-on password is enabled.

 

 

On = Power-on password is disabled.

 

 

 

S6

Off

Off = No function

 

 

On = ROM reads system configuration as invalid.

 

 

 

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

Component identification 13

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. There is an RBSU setting that erases default settings and fixed disk partitions, which causes a loss of data.

Diagnostic LEDs

Position

Position

Function

 

 

 

S7

S8

Diagnostic LEDs

 

 

 

Off

Off

Port 85

 

 

 

Off

On

Port 84

 

 

 

On

Off

iLO 3

 

 

 

NMI functionality

An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms.

Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power. Resetting the system erases any information that could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a hard reset.

To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can do either of the following:

Short the NMI jumper pins

Use the iLO Virtual NMI feature

For more information, see the whitepaper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).

Component identification 14

DIMM slots

DIMM slots are identified by the numbers 1 through 12.

Hard drive numbering

SFF device bay numbering

Component identification 15

LFF device bay numbering

SAS and SATA hard drive LEDs

Item Description

1Fault/UID LED (amber/blue)

2Online LED (green)

SAS and SATA hard drive LED combinations

Online/activity

Fault/UID LED

Interpretation

LED (green)

(amber/blue)

 

 

 

 

On, off, or

Alternating amber

The drive has failed, or a predictive failure alert has been

flashing

and blue

received for this drive; it also has been selected by a

 

 

management application.

 

 

 

On, off, or

Steadily blue

The drive is operating normally, and it has been selected by a

flashing

 

management application.

 

 

 

On

Amber, flashing

A predictive failure alert has been received for this drive.

 

regularly (1 Hz)

Replace the drive as soon as possible.

 

 

 

Component identification 16

Online/activity

Fault/UID LED

Interpretation

LED (green)

(amber/blue)

 

 

 

 

On

Off

The drive is online, but it is not active currently.

 

 

 

Flashing regularly

Amber, flashing

Do not remove the drive. Removing a drive may terminate the

(1 Hz)

regularly (1 Hz)

current operation and cause data loss.

 

 

The drive is part of an array that is undergoing capacity

 

 

expansion or stripe migration, but a predictive failure alert has

 

 

been received for this drive. To minimize the risk of data loss,

 

 

do not replace the drive until the expansion or migration is

 

 

complete.

 

 

 

Flashing regularly

Off

Do not remove the drive. Removing a drive may terminate the

(1 Hz)

 

current operation and cause data loss.

 

 

The drive is rebuilding, erasing, or it is part of an array that is

 

 

undergoing capacity expansion or stripe migration.

 

 

 

Flashing

Amber, flashing

The drive is active, but a predictive failure alert has been

irregularly

regularly (1 Hz)

received for this drive. Replace the drive as soon as possible.

 

 

 

Flashing

Off

The drive is active, and it is operating normally.

irregularly

 

 

 

 

 

Off

Steadily amber

A critical fault condition has been identified for this drive, and

 

 

the controller has placed it offline. Replace the drive as soon as

 

 

possible.

 

 

 

Off

Amber, flashing

A predictive failure alert has been received for this drive.

 

regularly (1 Hz)

Replace the drive as soon as possible.

 

 

 

Off

Off

The drive is offline, a spare, or not configured as part of an

 

 

array.

 

 

 

PCI riser cage LEDs

CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage.

Component identification 17

Status

On = AC power is connected.

Off = AC power is disconnected.

Missing = Riser is not installed and power might be connected.

Battery pack LEDs

Item ID

Color

Description

 

 

 

1

Green

System Power LED. This LED glows steadily when the

 

 

system is powered up and 12 V system power is

 

 

available. This power supply is used to maintain the

 

 

battery charge and provide supplementary power to the

 

 

cache microcontroller.

 

 

 

2

Green

Auxiliary Power LED. This LED glows steadily when 3.3V

 

 

auxiliary voltage is detected. The auxiliary voltage is

 

 

used to preserve BBWC data and is available any time

 

 

that the system power cords are connected to a power

 

 

supply.

 

 

 

3

Amber

Battery Health LED. To interpret the illumination patterns

 

 

of this LED, see the following table.

 

 

 

4

Green

BBWC Status LED. To interpret the illumination patterns

 

 

of this LED, see the following table.

 

 

 

Component identification 18

LED3 pattern

LED4 pattern

Interpretation

 

 

 

One blink every

The system is powered down, and the cache contains data that has

 

two seconds

not yet been written to the drives. Restore system power as soon as

 

 

possible to prevent data loss.

 

 

Data preservation time is extended any time that 3.3 V auxiliary

 

 

power is available, as indicated by LED 2. In the absence of

 

 

auxiliary power, battery power alone preserves the data. A fully-

 

 

charged battery can normally preserve data for at least two days.

 

 

The battery lifetime also depends on the cache module size. For

 

 

further information, refer to the controller QuickSpecs on the HP

 

 

website (http://www.hp.com).

 

 

 

Double blink,

The cache microcontroller is waiting for the host controller to

 

then pause

communicate.

 

 

 

One blink per

The battery pack is below the minimum charge level and is being

 

second

charged. Features that require a battery (such as write cache,

 

 

capacity expansion, stripe size migration, and RAID migration) are

 

 

temporarily unavailable until charging is complete. The recharge

 

 

process takes between 15 minutes and two hours, depending on

 

 

the initial capacity of the battery.

 

 

 

Steady glow

The battery pack is fully charged, and posted write data is stored

 

 

in the cache.

 

 

 

Off

The battery pack is fully charged, and there is no posted write data

 

 

in the cache.

 

 

 

One blink per

One blink per

An alternating green and amber blink pattern indicates that the

second

second

cache microcontroller is executing from within its boot loader and

 

 

receiving new flash code from the host controller.

 

 

 

Steady glow

There is a short circuit across the battery terminals or within the

 

 

battery pack. BBWC features are disabled until the battery pack is

 

 

replaced. The life expectancy of a battery pack is typically more

 

 

than three years.

 

 

 

One blink per

There is an open circuit across the battery terminals or within the

second

 

battery pack. BBWC features are disabled until the battery pack is

 

 

replaced. The life expectancy of a battery pack is typically more

 

 

than three years.

 

 

 

Component identification 19

FBWC module LEDs

The FBWC module has two single-color LEDs (green and amber). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing.

Green LED

Amber LED

Interpretation

 

 

 

Off

On

A backup is in progress.

 

 

 

Flashing (1 Hz)

On

A restore is in progress.

 

 

 

Flashing (1 Hz)

Off

The capacitor pack is charging.

 

 

 

On

Off

The capacitor pack has completed charging.

 

 

 

Flashing (2 Hz)

Flashing (2 Hz)

One of the following conditions exists:

Alternating with

Alternating with

The charging process has timed out.

amber LED

green LED

The capacitor pack is not connected.

 

 

 

On

On

The flash code image failed to load.

 

 

 

Off

Off

The flash code is corrupt.

 

 

 

Hot-plug fans

CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 5 and 6 in a single-processor configuration.

Component identification 20

For more information, see "Hot-plug fan operation (on page 29)."

Component identification 21

Operations

Power up the server

To power up the server, press the Power On/Standby button.

Power down the server

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.

1.Back up the server data.

2.Shut down the operating system as directed by the operating system documentation.

NOTE: If the operating system automatically places the server in Standby mode, omit the next step.

3.Press the Power On/Standby button to place the server in Standby mode. When the server activates Standby power mode, the system power LED changes to amber.

IMPORTANT: Pressing the UID button illuminates the blue UID LEDs on the front and rear panels. In a rack environment, this feature facilitates locating a server when moving between the front and rear of the rack.

4. Disconnect the power cords. The system is now without power.

Extend the server from the rack

1.Pull down the quick release levers on each side of the server.

2.Extend the server from the rack.

WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

Operations 22

3.After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place.

WARNING: To reduce the risk of personal injury, be careful when pressing the server railrelease latches and sliding the server into the rack. The sliding rails could pinch your fingers.

Remove the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

To remove the component:

Operations 23

1.Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power down the server" on page 22).

2.Extend the server from the rack (on page 22).

3.Use the T-15 Torx screwdriver attached to the rear of the server to loosen the security screw on the hood latch.

4.Lift up on the hood latch handle, and then remove the access panel.

Install the access panel

1.Place the access panel on top of the server with the hood latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in).

2.Push down on the hood latch. The access panel slides to a closed position.

3.Use the T-15 Torx screwdriver attached to the rear of the server to tighten the security screw on the hood latch.

Remove the full-length expansion board retainer

CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage.

1.Power down the server (on page 22).

2.Extend the server from the rack (on page 22).

3.Remove the access panel (on page 23).

4.Remove the full-length expansion board.

o If there are no full-length expansion board installed, remove the full-length expansion board retainer as follows:

Operations 24

HP ProLiant DL385 User Manual

oIf there are any full-length expansion boards installed, remove the full-length expansion board retainer as follows:

Remove the PCI riser cage

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.

1.Power down the server (on page 22).

2.Extend the server from the rack (on page 22).

3.Remove the access panel (on page 23).

4.Remove the full-length expansion board retainer (on page 24) if necessary.

5.Remove the PCI riser cage.

Operations 25

Install the PCI riser cage

1.Power down the server (on page 22).

2.Extend the server from the rack (on page 22).

3.Remove the access panel (on page 23).

4.Install the PCI riser cage.

5.Install the full-length expansion board retainer (on page 26) if any full-length expansion boards are installed.

6.Install the access panel (on page 24).

7.Install the server into the rack ("Installing the server into the rack" on page 35).

8.Power up the server (on page 22, "Powering up and configuring the server" on page 37).

Install the full-length expansion board retainer

1.Power down the server (on page 22).

2.Extend the server from the rack (on page 22).

3.Remove the access panel (on page 23).

4.Install the PCI riser cage (on page 26).

Operations 26

5.Install the full-length expansion board retainer.

6.Install the access panel (on page 24).

7.Install the server into the rack ("Installing the server into the rack" on page 35).

8.Power up the server (on page 22, "Powering up and configuring the server" on page 37).

Access the product rear panel

Cable management arm with left-hand swing

To access the server rear panel:

1.Remove the cable arm retainer.

Operations 27

2.Open the cable management arm.

Cable management arm with right-hand swing

NOTE: To access some components, you may need to remove the cable management arm.

To access the product rear panel components, open the cable management arm:

1.Power down the server (on page 22).

2.Swing open the cable management arm.

3.Remove the cables from the cable trough.

4.Remove the cable management arm.

Remove the air baffle

Operations 28

CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

1.Power down the server (on page 22).

2.Extend or remove the server from the rack ("Extend the server from the rack" on page 22).

3.Remove the access panel (on page 23).

CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost.

4.Remove the battery pack from the air baffle.

5.Remove the air baffle.

Hot-plug fan operation

CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 5 and 6 in a single-processor configuration.

The only two valid fan configurations are listed in the following table.

Configuration

Fan bay

Fan bay

Fan bay 3

Fan bay

Fan bay

Fan bay 6

 

1

2

 

4

5

 

 

 

 

 

 

 

 

1 processor

Fan

Fan

Fan

Fan

Fan blank

Fan blank

 

 

 

 

 

 

 

2 processors

Fan

Fan

Fan

Fan

Fan

Fan

 

 

 

 

 

 

 

Operations 29

For a single-processor configuration, four fans and two blanks are required in specific fan bays for redundancy. A fan failure or missing fan causes all fans to spin at high speed. A second fan failure or missing fan causes an orderly shutdown of the server.

Installing more than the required number of fans in a single-processor configuration is not a thermally supported configuration.

For a dual-processor configuration, six fans are required for redundancy. A fan failure or missing fan causes all fans to spin at high speed. A second fan failure or missing fan causes an orderly shutdown of the server.

The server supports variable fan speed. The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server. The server shuts down during the following temperaturerelated scenarios:

At POST and in the OS, iLO 3 performs an orderly shutdown if a cautionary temperature level is detected. If the server hardware detects a critical temperature level before an orderly shutdown occurs, the server performs an immediate shutdown.

When the Thermal Shutdown feature is disabled in RBSU, iLO 3 does not perform an orderly shutdown when a cautionary temperature level is detected. Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected.

CAUTION: A thermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU.

Operations 30

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