HP PSC 1200 User Manual

5 (1)

hp psc 1200 series all-in-one

reference guide

All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

This product incorporates Adobe’s PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302.

Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Publication number: Q1660-90119 First edition: January 2003

Printed in U.S.A., Mexico, Germany, Singapore, or China

Windows®, Windows NT®, Windows ME®, Windows XP®, and

Windows 2000® are U.S.-registered trademarks of Microsoft Corporation.

Intel® and Pentium® are registered trademarks of Intel Corporation.

notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company.

Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.

Note: Regulatory information can be found in the “Technical information” section of this guide.

It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.

•Governmental paper or documents:

-Passports

-Immigration papers

-Selective service papers

-Identification badges, cards, or insignias

•Governmental stamps:

-Postage stamps

-Food stamps

•Checks or drafts drawn on Governmental agencies

•Paper currency, traveler’s checks, or money orders

•Certificates of deposit

•Copyrighted works

safety information

Warning! To prevent fire or shock hazard, do not expose this product to rain or any type of moisture.

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Warning! Potential shock hazard

1Read and understand all instructions in the setup poster.

2Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3Observe all warnings and instructions marked on the product.

4Unplug this product from wall outlets before cleaning.

5Do not install or use this product near water or when you are wet.

6Install the product securely on a stable surface.

7Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged.

8If the product does not operate normally, see the online Troubleshooting help.

9No operator-serviceable parts inside. Refer servicing to qualified service personnel.

10 Use in a well-ventilated area.

1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 front panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 use your hp psc with a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 review the hp photo & imaging director . . . . . . . . . . . . . . . . . . . . . 4 front panel status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3 load originals and load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 load letter or A4 size paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 load postcards, hagaki cards, or 4-by-6 inch photo paper . . . . . . . . . 11 tips for loading other types of paper in the paper tray . . . . . . . . . . . . 11 set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

make copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 make a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 increase copy speed or quality . . . . . . . . . . . . . . . . . . . . . . . . . . 15 set the number of copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 perform special copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 copy a photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 fit a copy to the page or to a hagaki card . . . . . . . . . . . . . . . . . . 16

stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5 use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6 maintain your hp psc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

clean the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 clean the lid backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 print a self-test report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 handle print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 replace the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 align cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 self-maintenance sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

7 additional setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 possible installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 remove and reinstall your hp psc software . . . . . . . . . . . . . . . . . . . . . 26 additional troubleshooting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

iii

8 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 geräuschemission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 notice to Korean customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

9 get hp psc support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 get support and other information from the internet . . . . . . . . . . . . . . .31 hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 call in the U.S. during warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 32 call hp japan customer care center . . . . . . . . . . . . . . . . . . . . . . . . 32 call elsewhere in the world. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 call in Australia post-warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . .34 prepare your unit for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

10 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 express service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 returning your hp psc for service . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . .38 extent of limited warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 limitations of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 limitations of liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 local law . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

iv	hp psc 1200 series

get help

help	description

Setup Poster	The Setup Poster provides instructions for setting up and configuring
	your HP PSC. Make sure you use the correct poster for your operating
	system (Windows or Macintosh).

HP Photo & Imaging	The HP Photo & Imaging Help provides detailed information on using
Help	the software for your HP PSC.
	For Windows users: Go to the HP Director, and click Help.
	For Macintosh users: Go to the HP Director, and click Help, then click
	hp photo and imaging help.

Reference Guide	The Reference Guide contains information on using your HP PSC and
	provides additional troubleshooting assistance for the installation
	process. The Reference Guide also contains information on how to
	order supplies and accessories, technical specifications, support, and
	warranty information.

Troubleshooting help	To access troubleshooting information:
	For Windows users: In the HP Director, click Help. Open the
	Troubleshooting book in the HP Photo & Imaging Help, then follow the
	links to general troubleshooting as well as links to Troubleshooting help
	that is specific to your HP PSC. Troubleshooting is also available from
	the Help button that appears on some error messages.
	For Macintosh users: Open the Apple Help Viewer, click hp photo and
	imaging troubleshooting, then click hp psc 1200 series.

Internet help and	If you have Internet access, you can get more information from the
technical support	HP website at:
	http://www.hp.com/support
	The website also provides answers to frequently-asked questions.

Readme file	After you install your software, you can access the Readme file from
	either the HP PSC 1200 Series CD-ROM or the HP PSC 1200 Series
	program folder. The Readme file contains late-breaking information that
	does not appear in the Reference Guide or the online help. To access
	the Readme file, do the following:
	For Windows: go to the Windows taskbar, click Start, point to
	Programs or All Programs (XP), point to Hewlett-Packard, point to
	HP PSC 1200 Series, and then choose View the Readme File.
	For Macintosh: go to the HD:Applications:HP PSC Software folder.

Dialog-box help	For Windows: Clicking Help in a dialog box displays information about
(Windows only)	options and settings within the dialog box.

chapter 1

2	hp psc 1200 series

quick start

You can perform many functions using either the front panel or the HP PSC software.

Even if you do not connect your HP PSC to a computer, you can use the front panel to copy documents or photos.

front panel features

Review the illustrations below and identify the location of the buttons on the front panel.

3							2
3							2
4
5
5
6
7
8
9
10

feature	purpose

1	On/Resume: Turns the HP PSC on and off. Also used to resume a copy or
	print job after a jam or other error. If the HP PSC is in an error state, you
	can turn it off by pressing On/Resume for 3 seconds.

2	Check Paper: A status light that indicates the need to load paper or
	remove a paper jam.

3	Check Print Cartridge: A status light that indicates the need to reinsert or
	replace the print cartridge or close the print cartridge access door.

4	Cancel: Use to stop a job or exit button settings.

5	Copies (1-9): Use to change the number of copies for this copy job.

6	Size: use to change the copy image size to either 100 percent, Fit to Page,
	or Fit to Hagaki (certain models only).

chapter 2

feature

purpose

7Paper Type: Use to change the paper type to plain or photo. For information on the best paper type settings for a particular paper type, see recommended paper-type settings for printing and recommended papertype settings for copying in the hp psc 1200 series section of the HP Photo & Imaging Help.

8	Start Copy, Black: Use to start a black-and-white copy.
9	Start Copy, Color: Use to start a color copy.

10Scan: Use to start a scan of an original from the glass. If the HP PSC software is installed, the image will be scanned to the scan preview window (Windows) or HP Scan Window (Macintosh), and you can then choose the destination for the scanned image. The default destination is the HP Photo & Imaging Gallery. On Windows, you can have the image sent directly to the HP Photo & Imaging Gallery by changing the Scan Picture settings in the HP Director.

use your hp psc with a computer

If you installed the HP PSC software on your computer according to the Setup Poster, you can access all the features of the HP PSC using the HP Director.

review the hp photo & imaging director

The HP Director is available through the desktop shortcut or when the HP PSC lid is raised (Windows only).

for windows users

1Do one of the following:

–Double-click the hp director icon on the desktop.

–In the Windows taskbar, click Start, point to Programs or All Programs

(XP), point to Hewlett-Packard, point to hp psc 1200 series, then choose hp photo & imaging director.

–Raise the lid of the HP PSC.

This options works only if the HP PSC software is running.

2In the Select Device box, click to see a list of installed HP devices supported by this software.

3Select hp psc 1200 series.

The Director displays only the buttons that are appropriate for the selected device.

4	hp psc 1200 series

quick start

					9

4	5	6	7	8
the hp photo & imaging director for windows

feature	purpose
1	Select Device: Use this feature to select the product you want to use from
	the list of installed HP products.

2	Settings: Use this feature to view or change various settings for your HP
	device, such as print, scan, or copy.

3	Status: Displays the status window for all-in-one devices only.

4	Scan Picture: Scans an image to the scan preview window, and you can
	then choose the destination for the scanned image. The default destination
	is the HP Photo & Imaging Gallery. You can have the image sent directly
	to the HP Photo & Imaging Gallery by changing the Scan Picture settings
	in the HP Director.

5	Scan Document: Scans text and displays it in the selected destination text
	editing software program.

6	Make Copies: Displays the Copy dialog box where you can select the
	copy quality, the number of copies, the color, the size, and can start a
	copy.

7	View & Print: Displays the HP Photo & Imaging Gallery, where you can
	view and edit images, use HP Photo Prints, make and print a photo album,
	e-mail an image, and unload an image to the Web.

8	Help: Provides access to HP Photo & Imaging Help, which provides
	software help, a product tour, and troubleshooting information.

9Click this arrow to access tool tips, which explain each of the Director options.

for macintosh users

!Do one for the following:

–For OS 9, double-click the HP Photo and Imaging Director icon on the desktop.

–For OSX, double-click the HP Photo and Imaging Director icon on the dock.

reference guide

chapter 2

The following figure shows some of the features available through the HP Photo and Imaging Director for Macintosh. Consult the legend for a brief explanation of a specific feature.


3	4	5	6	7
the hp photo and imaging director for macintosh

feature	purpose

1	Select Device: Use this feature to select the product you want to use from
	the list of installed HP products.

2	Settings: Use this feature to view or change various settings for your HP
	device, such as print, scan, or copy.

3	Scan Picture: Scans an image to the HP Scan Window, and you can then
	choose the destination for the scanned image. The default destination is
	the HP Photo and Imaging Gallery.

4	Scan Document: Scans text and displays it in a text editing software
	program.

5	Make Copies: Displays the Copy dialog box where you can select the
	copy quality, the number of copies, the color, the size, and can start a
	copy.

6	Maintain Printer: Accesses the HP Inkjet Utility where you can clean and
	align the print cartridges, check print cartridge ink levels, print a test or
	sample page, register your printer, or access information on product
	support.

7	View and Print: Displays the HP Photo and Imaging Gallery, where you
	can view and edit images.

front panel status lights

There are several status lights on the front panel that provide information about tasks that are currently being performed by your HP PSC, or about maintenance tasks that need to be performed on the device. For example, these status lights indicate whether the unit is on or off, processing a black-and-white or color copy job, or whether the device is out of paper or there is a paper jam.

All status lights on the front panel are reset to the default display after two minutes.

6	hp psc 1200 series

quick start

Review the table below to become familiar with the front-panel status lights that provide information about tasks that are currently being performed by your

HP PSC.

	On/Resume			Check Print Cartridge
				Check Print Cartridge
	Check Paper				Cancel
	Check Paper				Cancel

On light	Black Copy	Color Copy	Explanation			What to do?
(green)	Area	Area
	(backlight)	(backlight)

The On light	Light is off.	Light is off.	Your HP PSC is turned off.			Press the On button to turn
is not						your HP PSC on.
illuminated.

The On light	Light is on.	Light is on.	Your HP PSC is turned on			Begin a scan, copy, or
is illuminated.			and is ready for use.			print job from the front
						panel or from the software.

The On light	Light is on.	Light is on.	Your HP PSC is processing			Wait for your HP PSC to
is blinking			a Print, Scan, or			finish processing the job.
			Maintenance job.

The On light	Light is	Light is on.	Your HP PSC is processing			Wait for your HP PSC to
is blinking	blinking.		a black-and-white copy			finish processing the job.
			job that was started from
			the front panel or the
			software.

The On light	Light is on.	Light is	Your HP PSC is processing			Wait for your HP PSC to
is blinking		blinking.	a color copy job that was			finish processing the job.
			started from the front
			panel or the software.

Blinks faster	Light is on	Light is on	Your HP PSC is busy			Wait for the current job to
for 3 seconds	or blinking.	or blinking.	doing another task.			be completed before
and then						starting another job.
stays
illuminated.

In addition to providing information about current tasks, the lights on the front panel may also indicate error conditions, as described in the table below.

If the On light, Check Print Cartridge light, Check Paper light, and Start Copy, Black and Start Copy, Color lights are all flashing, do the following:

1Verify that the front-panel overlay is attached to the HP PSC.

2Power cycle your HP PSC by disconnecting the power cord and reconnecting.

reference guide

chapter 2

On Light	Check	Check	Explanation	What to do?
(green)	Paper	Print
	Light	Cartridge
		Light

Light is	Light is off	Light is off	The HP PSC is trying to	Verify that your computer is
blinking			scan and there is a	on and is connected to the
			communication problem.	HP PSC. Verify that the
				HP PSC software is installed.

Light is on	Light is	Light is off	The paper tray is empty or	Load paper, or remove the
	blinking		the HP PSC has a paper	paper jam. Then press
			jam.	Resume to continue.

Light is on	Light is off	Light is	The print cartridge access	Remove the print cartridges
		blinking	door may be open, the	and make sure the tape has
			print cartridges may be	been removed. Re-insert the
			missing or not seated	print cartridges and make
			properly, the tape may not	sure they are properly
			have been removed from	seated. Close the access
			the print cartridges, or	door. For more information
			there may be a problem	on this condition, click the
			with the print cartridge.	Status icon in the System
				Tray. If you are still having
				problems, refer to the
				Troubleshooting help for
				information on checking ink
				levels and cleaning print
				cartridges.

Light is	Light is off	Light is	There may be a problem	Click the Status icon in the
blinking		blinking	with the print cartridge.	System Tray for more
				information.

Light is off	Light is	Light is	The print carriage is	Open the print cartridge
	blinking	blinking	stalled.	access door and make sure
				the carriage is not
				obstructed.

Light is	Light is	Light is	The HP PSC had a fatal	Turn the HP PSC off and then
blinking	blinking	blinking	error.	on again. Restart your
				computer. If the problem is
				not corrected, unplug the
				HP PSC and plug it in again.
				If the problem persists,
				contact HP.

			A paper jam occurred	Turn the HP PSC off, then on
			while scanning.	again, and try to scan
				again.

8	hp psc 1200 series

load originals and load paper

You can make copies from originals loaded on the glass. You can also print and copy onto a variety of paper types, weights, and sizes. It is important, however, that you choose the right paper and make sure that it is loaded correctly and not damaged.

load originals

You can copy or scan any original by placing it on the glass.

Note: Some copy options, such as Fit to Page, will not work correctly if the glass and lid backing are not clean. For more information, see clean the glass and clean the lid backing on page 21.

1Lift the lid and place the original face down on the glass in the front-left corner with the sides of the original touching the left and bottom edges. It is important to use the front-left corner when using the copy feature.

lid

Top edge of original

2Close the lid.

load letter or A4 size paper

Following is the basic procedure for loading paper. There are specific considerations for loading certain types of paper, postcards, and envelopes. After you review this procedure, see tips for loading other types of paper in the paper tray on page 11, load envelopes on page 10, and load postcards, hagaki cards, or 4-by-6 inch photo paper on page 11.

For best results, adjust the paper settings each time you change paper types or paper sizes. For more information, see set the paper type on page 13.

chapter 3

to load the paper tray

1Lower the paper tray, and if necessary, slide the paper-width guide to the outermost position.

2Tap the stack on a flat surface to align the edges of the paper, and then check the paper for the following:

–Make sure it is free of rips, dust, wrinkles, and curled or bent edges.

–Make sure all the paper in the stack is the same size and type, unless you are working with photo paper.

3Insert paper into the paper tray print-side down until it stops. To avoid bending the paper, make sure you do not push the paper in too far, or push too hard. If you are using letterhead, insert the top of the page first.

Do not use too much paper. Check that the stack of paper contains several sheets but is no higher than the top of the paper-width guide.

4Slide the paper-width guide in until it stops at the edge of the paper. Make sure that the paper stack lies flat in the paper tray and fits under the tab of the paper-width guide.

load envelopes

Use the print feature of your software to print to envelopes with your HP PSC. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows. You can load the paper tray with one or multiple envelopes.

10	hp psc 1200 series

load originals and load paper

1Remove all paper from the paper tray.

2Slide an envelope into the tray, with the envelope flap up and to the left (print-side down), until it stops.

3Adjust the paper-width guide against the envelope. Be careful not to bend the envelope.

If you are loading multiple envelopes, make sure the envelopes fit within the tray (do not overload it).

Consult the help files in your word processing software for details on how to format text for printing on envelopes.

load postcards, hagaki cards, or 4-by-6 inch photo paper

Following is the procedure for loading postcards, hagaki cards, or 4-by-6 inch photo paper.

1Remove all paper from the paper tray, and then slide a stack of cards or 4- by-6 inch photo paper into the tray until it stops.

Make sure the print-side faces down.

Note: If you are using photo paper with perforated tabs, load the photo paper so that the tabs are closest to you.

2Adjust the paper-width guide against the cards or photo paper until it stops.

Make sure the cards or photo paper fit within the tray (do not overload it).

tips for loading other types of paper in the paper tray

The following table provides guidelines for loading certain types of paper and transparency film. For best results, adjust the paper settings each time you change paper types and paper sizes. For more information, see set the paper type on page 13.

Note: Some paper types may not be available in your country/region.

reference guide

+ 33 hidden pages

HP PSC 1200 User Manual

contents

get help

quick start

front panel features

front panel status lights

load originals and load paper

load originals

load letter or A4 size paper

load envelopes

load postcards, hagaki cards, or 4-by-6 inch photo paper

tips for loading other types of paper in the paper tray