hp LaserJet 9000 9000n•9000dn•9000hns
service
HP LaserJet 9000 Series printer
Service_____________________
© Copyright Hewlett-Packard Company, 2001
All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Part number: C8519-90912
First Edition, May 2001
Warranty
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.
Trademark Credits
Adobe® and PostScript® are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.
ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
List of tables
List of figures
1 Product information
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Interface connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Optional accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Regulatory requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . 23 Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Limited warranty for print cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Worldwide service and support offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2 Product requirements
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Special media specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Storing print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Testing media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Media input/output options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Trays, bins, and paper handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3 Product configuration |
|
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
46 |
Control panel keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
46 |
Numeric keypad commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
47 |
Settings and defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
48 |
Setting the display language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
48 |
Setting tray registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
48 |
Printer driver information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
51 |
Factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
51 |
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iii |
Control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Using a menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Retrieve job menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Paper handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Configure device menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Network and mass storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Remote firmware upgrade (RFU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Downloading the new firmware to the printer. . . . . . . . . . . . . . . . . . . . . . . . 64 Using HP Web JetAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4 Product maintenance
Preventative maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Preventive maintenance kit contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Cleaning the printer and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 General cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Internal cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Fuser cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Handling instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Refilled print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Print cartridge weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Print cartridge life expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Saving toner with EconoMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
5 Theory of operation
Basic operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Timing chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Engine control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 DC controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 DC controller operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 High-voltage power supply circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Low-voltage power supply unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Formatter hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Formatter subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Laser/scanner system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 The eight processes of image formation . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Print cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Pickup and feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Media-size detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Media-level detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Multifeed prevention. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Overhead transparency detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Fuser wrapping jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Optional tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Tray 1 driver PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Pickup and feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
iv Table of contents |
C8519-90912 |
Optional tray 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Tray 4 driver PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Pickup and feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Media level and size detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Optional 3000-sheet stapler/stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Main modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Paper path and jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Stapler bin full condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Optional 3000-sheet stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Main modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Paper path and jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Stacker bin full condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
6 Removal and replacement
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Removal and replacement strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Repair notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Electrostatic discharge (ESD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Orientation of the printer (with tray 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Right top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Left top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Right door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Right lower cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Left door and diverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Left back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Rail covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Top assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Delivery assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Delivery fan assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Delivery assembly fans and face-down bin fan (fans #3, #6, and #4) . . . . 132 Delivery motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Cartridge release lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Front assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Transfer roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Tray 2 or tray 3 (interchangeable). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Rollers (pickup, feed, or separation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Fuser jam removal knob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Registration jam removal knob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Right assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Paper input unit (PIU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Registration assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
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v |
Transfer guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
145 |
Left assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
146 |
Duplexer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
146 |
Fuser assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
147 |
Back assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
148 |
Formatter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
148 |
Low-voltage power supply (LVPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
149 |
High-voltage power supply (HVPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
150 |
DC controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
151 |
Toner-sensor contact assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
152 |
Cartridge memory PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
153 |
Drum motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
154 |
Feed-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
155 |
Power supply fan (fan #1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
156 |
Cartridge fan (fan #5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
157 |
Controller fan (fan #2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
158 |
2000-sheet feeder (tray 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
159 |
Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
159 |
Left side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
159 |
Right side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
160 |
Back covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
161 |
Tray 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
162 |
Rollers (pickup, feed, and separation) . . . . . . . . . . . . . . . . . . . . . . . . . . . |
163 |
Registration assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
164 |
Drive motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
165 |
Drive assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
165 |
Controller board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
166 |
Paper-size detection switch PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
167 |
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
168 |
Pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
169 |
Paper connecting unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
170 |
3000-sheet stapler/stacker and 3000-sheet stacker. . . . . . . . . . . . . . . . . . . . . |
171 |
Output accessory removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
171 |
Parts removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
171 |
Orientation of the stapler/stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
172 |
Face-up bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
173 |
Stapler/stacker bin (stapler/stacker only) or stacker bin (stacker only) . . . |
173 |
Back inner cover and front inner cover . . . . . . . . . . . . . . . . . . . . . . . . . . . |
174 |
Front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
175 |
Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
176 |
Foot cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
177 |
Door assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
177 |
Controller PCA cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
178 |
Flipper assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
179 |
Paper path assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
180 |
Accumulator wings (stapler/stacker only) . . . . . . . . . . . . . . . . . . . . . . . . . |
181 |
Paper stopper clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
182 |
Accumulator assembly (stapler/stacker only). . . . . . . . . . . . . . . . . . . . . . . |
183 |
Carriage assembly (stapler/stacker only) . . . . . . . . . . . . . . . . . . . . . . . . |
185 |
Offset module (stacker only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
186 |
Stapler (stapler/stacker only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
187 |
Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
188 |
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
189 |
LED PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
190 |
Interlock switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
191 |
Safety switch assembly (stapler/stacker only) . . . . . . . . . . . . . . . . . . . . . . |
192 |
Optical sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
193 |
Cable assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
194 |
Casters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
195 |
vi Table of contents |
C8519-90912 |
7 Troubleshooting |
|
Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
199 |
Basic troubleshooting process flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
200 |
Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
202 |
General troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
203 |
Miscellaneous problems and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
203 |
Power-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
206 |
Troubleshooting with control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . |
207 |
Control panel display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
207 |
Event log page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
207 |
Control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
210 |
Control panel and event log message format . . . . . . . . . . . . . . . . . . . . . . . |
211 |
Printer message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
211 |
Alphabetic error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
211 |
Numeric error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
221 |
User/service level diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
238 |
Paper path test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
238 |
Service test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
238 |
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
240 |
Setting the display language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
241 |
Re-initializing a hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
241 |
Service level diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
242 |
Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
242 |
Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
242 |
Accessories diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
246 |
2000-sheet feeder diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
246 |
3000-sheet stapler/stacker and stacker diagnostics . . . . . . . . . . . . . . . . . |
249 |
Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
254 |
Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
255 |
Customer print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
255 |
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
255 |
Evaluate the information pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
256 |
Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
256 |
Jetdirect page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
259 |
Supplies status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
260 |
Usage page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
261 |
File directory page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
262 |
Image-formation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
263 |
Check the print cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
264 |
Image defect tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
265 |
Repeating defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
273 |
Media troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
274 |
Determine the problem source: print media or printer . . . . . . . . . . . . . . . . |
274 |
Isolate a paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
274 |
Isolate a media brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
275 |
Isolate a media type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
275 |
Communication troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
276 |
Communications check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
276 |
Jetdirect configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
276 |
Verify network and server operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
276 |
Wiring diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
277 |
C8519-90912 |
vii |
8 Parts and diagrams
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Consumables, supplies, accessories, FRUs, and documentation . . . . . . . 281 Common hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Illustrations and parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 Left door and diverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Right cover assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Internal components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Drum feed drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Fuser delivery drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Cartridge lifter assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 500-sheet trays (tray 2 and 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Paper input unit (PIU). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Registration assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Transfer roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 Delivery assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 2000-sheet feeder (optional tray 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310 2000-sheet feeder (optional tray 4) main body . . . . . . . . . . . . . . . . . . . . . 310 2000-sheet feeder (optional tray 4) drive assembly . . . . . . . . . . . . . . . . . . 314 2000-sheet feeder (optional tray 4) PCB location . . . . . . . . . . . . . . . . . . . 315 Optional tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Optional tray 1 assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Paper handling output device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 3000-sheet stapler/stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 3000-sheet stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Index
viii Table of contents |
C8519-90912 |
Table 1. Features of the HP LaserJet 9000 Series printers . . . . . . . . . . . . . |
. . . 16 |
Table 2. Configuration comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 18 |
Table 3. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 19 |
Table 4. Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 19 |
Table 5. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 19 |
Table 6. Noise-level specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 19 |
Table 7. Determining basis weight of paper . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 35 |
Table 8. Paper weight equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 36 |
Table 9. Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 39 |
Table 10. Optional tray 1 media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 41 |
Table 11. Tray 2 and tray 3 media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 41 |
Table 12. Optional tray 4 paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 42 |
Table 13. Duplexer paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 43 |
Table 14. 3000-sheet stapler/stacker and 3000-sheet stacker media sizes |
. . . 44 |
Table 15. Control panel key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 46 |
Table 16. Printer state and numeric key effect . . . . . . . . . . . . . . . . . . . . . . . . |
. . 47 |
Table 17. Factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 51 |
Table 18. Retrieve job menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 60 |
Table 19. Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 60 |
Table 20. Paper handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 60 |
Table 21. Configure device menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 61 |
Table 22. Storing print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 75 |
Table 23. Normal sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 80 |
Table 24. Failure sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 82 |
Table 25. Pickup and feed system sensors and switches . . . . . . . . . . . . . . . |
. . 99 |
Table 26. Pickup and feed system motors and solenoids . . . . . . . . . . . . . . . |
. 101 |
Table 27. Primary steps for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 199 |
Table 28. Power-on defects or blank display . . . . . . . . . . . . . . . . . . . . . . . . . |
. 206 |
Table 29. Alphabetic error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 211 |
Table 30. Numeric error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 221 |
Table 31. Service test abnormality codes . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 238 |
Table 32. Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 242 |
Table 33. DIP switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 247 |
Table 34. 2000-sheet feeder light pattern interpretation . . . . . . . . . . . . . . . . |
. 248 |
Table 35. Stapler/stacker and stacker user light pattern interpretation . . . . . |
. 252 |
Table 36. General jam troubleshooting questions . . . . . . . . . . . . . . . . . . . . . |
. 254 |
Table 37. Printer devices troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 258 |
Table 38. Image quality checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 263 |
Table 39. Image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 266 |
Table 40. Consumables, supplies, accessories, FRUs, and documentation |
. 281 |
Table 41. Hardware table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 283 |
Table 42. Common torque values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 283 |
Table 43. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . |
. 285 |
Table 44. Left door and diverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 287 |
Table 45. Right cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 289 |
Table 46. Internal components (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 291 |
Table 47. Internal components (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 293 |
Table 48. Internal components (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 295 |
Table 49. Internal components (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 297 |
C8519-90912 |
ix |
Table 50. Drum feed drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Table 51. Fuser delivery drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Table 52. Cartridge lifter assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Table 53. 500-sheet trays (tray 2 and 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Table 54. PIU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Table 55. Registration assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Table 56. Transfer roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Table 57. Delivery assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Table 58. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Table 59. 2000-sheet feeder (optional tray 4) main body (1 of 2) . . . . . . . . . . 311 Table 60. 2000-sheet feeder (optional tray 4) main body (2 of 2) . . . . . . . . . . 313 Table 61. 2000-sheet feeder (optional tray 4) drive assembly . . . . . . . . . . . . 314 Table 62. 2000-sheet feeder (optional tray 4) PCB location . . . . . . . . . . . . . . 315 Table 63. Optional tray 1 assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Table 64. 3000-sheet stapler/stacker (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . 319 Table 65. 3000-sheet stapler/stacker (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . 321 Table 66. 3000-sheet stacker (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Table 67. 3000-sheet stacker (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Table 68. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Table 69. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
x List of tables |
C8519-90912 |
Figure 1. Sample identification label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 18 |
Figure 2. Front assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 20 |
Figure 3. Back assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 20 |
Figure 4. Interface connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 21 |
Figure 5. Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 22 |
Figure 6. Requirements for base model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 29 |
Figure 7. Requirements with 3000-sheet stapler/stacker and 2000-sheet |
|
feeder installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 30 |
Figure 8. Sample seams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 32 |
Figure 9. Adhesive labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 33 |
Figure 10. Long, short, and diagonal grain curl . . . . . . . . . . . . . . . . . . . . . . . . |
. 37 |
Figure 11. Measuring curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 38 |
Figure 12. Media trays, bins, and paper handling . . . . . . . . . . . . . . . . . . . . . . |
. 40 |
Figure 13. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 46 |
Figure 14. Registration page (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 49 |
Figure 15. Registration page (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 50 |
Figure 16. Menu map page 1 (common functions) . . . . . . . . . . . . . . . . . . . . . . |
. 55 |
Figure 17. Menu map page 2 (common functions) . . . . . . . . . . . . . . . . . . . . . . |
. 56 |
Figure 18. Menu map page 3 (administrative functions) . . . . . . . . . . . . . . . . . |
. 57 |
Figure 19. Menu map page 4 (administrative functions) . . . . . . . . . . . . . . . . . |
. 57 |
Figure 20. Menu map page 5 (administrative functions) . . . . . . . . . . . . . . . . . |
. 58 |
Figure 21. Menu map page 6, Control panel instructions . . . . . . . . . . . . . . . . . |
. 59 |
Figure 22. EIO slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 63 |
Figure 23. Remove power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 70 |
Figure 24. Remove print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 70 |
Figure 25. Wipe residue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 71 |
Figure 26. Replace print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 71 |
Figure 27. Lock print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 72 |
Figure 28. Close front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 72 |
Figure 29. Sample cleaning page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 73 |
Figure 30. Printer systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 79 |
Figure 31. Sequence of operation block diagram . . . . . . . . . . . . . . . . . . . . . . . |
. 80 |
Figure 32. Timing diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 83 |
Figure 33. Engine control system block diagram . . . . . . . . . . . . . . . . . . . . . . . |
. 84 |
Figure 34. DC controller circuit block diagram . . . . . . . . . . . . . . . . . . . . . . . . . |
. 85 |
Figure 35. High-voltage power supply block diagram . . . . . . . . . . . . . . . . . . . |
. 87 |
Figure 36. Power supply block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 89 |
Figure 37. Laser/scanner system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 92 |
Figure 38. Image formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 93 |
Figure 39. Cutaway view of print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 94 |
Figure 40. Pickup and feed system sensors and switches . . . . . . . . . . . . . . . |
. 98 |
Figure 41. Pickup and feed system motors and solenoids . . . . . . . . . . . . . . . . |
100 |
Figure 42. Optional tray 1 block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
102 |
Figure 43. Optional tray 4 block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
104 |
Figure 44. Stapler/stacker main modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
107 |
Figure 45. Stapler/stacker jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
108 |
Figure 46. Full bin condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
109 |
Figure 47. Stacker main modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
111 |
Figure 48. Stacker jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
112 |
C8519-90912 |
xi |
Figure 49. Full bin condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
113 |
Figure 50. View of front and right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
118 |
Figure 51. View of back and left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
118 |
Figure 52. Removing the right top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
119 |
Figure 53. Removing the left top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
120 |
Figure 54. Removing the front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
121 |
Figure 55. Removing the right door (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . |
122 |
Figure 56. Removing the right door (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . |
122 |
Figure 57. Removing the right lower cover . . . . . . . . . . . . . . . . . . . . . . . . . . . |
123 |
Figure 58. Removing the left door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
124 |
Figure 59. Removing the left back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
125 |
Figure 60. Removing the back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
126 |
Figure 61. Removing the rail covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
127 |
Figure 62. Removing the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
128 |
Figure 63. Removing the laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . |
129 |
Figure 64. Removing the delivery assembly . . . . . . . . . . . . . . . . . . . . . . . . . . |
130 |
Figure 65. Removing the delivery fan assembly . . . . . . . . . . . . . . . . . . . . . . . |
131 |
Figure 66. Removing the delivery assembly fans and face-down bin fan |
|
(1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
132 |
Figure 67. Removing the delivery assembly fans and face-down bin fan |
|
(2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
132 |
Figure 68. Removing the delivery motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
133 |
Figure 69. Removing the cartridge release lever (1 of 2) . . . . . . . . . . . . . . . . |
134 |
Figure 70. Removing the cartridge release lever (2 of 2) . . . . . . . . . . . . . . . . |
134 |
Figure 71. Removing the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
135 |
Figure 72. Removing the transfer roller assembly . . . . . . . . . . . . . . . . . . . . . . |
136 |
Figure 73. Removing tray 2 or tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
136 |
Figure 74. Removing the rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
137 |
Figure 75. Removing the fuser jam removal knob . . . . . . . . . . . . . . . . . . . . . . |
138 |
Figure 76. Removing the registration jam removal knob . . . . . . . . . . . . . . . . . |
139 |
Figure 77. Removing tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
140 |
Figure 78. Removing the PIU (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
141 |
Figure 79. Removing the PIU (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
141 |
Figure 80. Removing the PIU (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
142 |
Figure 81. Removing the PIU (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
142 |
Figure 82. Removing the PIU (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
143 |
Figure 83. Removing the registration assembly (1 of 2) . . . . . . . . . . . . . . . . . |
144 |
Figure 84. Removing the registration assembly (2 of 2) . . . . . . . . . . . . . . . . . |
144 |
Figure 85. Removing the transfer guide assembly . . . . . . . . . . . . . . . . . . . . . |
145 |
Figure 86. Reinstalling the transfer guide assembly . . . . . . . . . . . . . . . . . . . . |
145 |
Figure 87. Removing the duplexer (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . |
146 |
Figure 88. Removing the duplexer (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . |
146 |
Figure 89. Removing the fuser assembly (1 of 2) . . . . . . . . . . . . . . . . . . . . . . |
147 |
Figure 90. Removing the fuser assembly (2 of 2) . . . . . . . . . . . . . . . . . . . . . . |
147 |
Figure 91. Removing the formatter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
148 |
Figure 92. Removing the LVPS (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
149 |
Figure 93. Removing the LVPS (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
149 |
Figure 94. Removing the HVPS (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
150 |
Figure 95. Removing the HVPS (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
150 |
Figure 96. Removing the DC controller (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . |
151 |
Figure 97. Removing the DC controller (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . |
151 |
Figure 98. Removing the toner-sensor contact assembly . . . . . . . . . . . . . . . . |
152 |
Figure 99. Removing the cartridge memory PCA . . . . . . . . . . . . . . . . . . . . . . |
153 |
Figure 100. Removing the drum motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
154 |
Figure 101. Removing the feed-drive assembly . . . . . . . . . . . . . . . . . . . . . . . |
155 |
Figure 102. Removing the power supply fan . . . . . . . . . . . . . . . . . . . . . . . . . . |
156 |
Figure 103. Removing the cartridge fan (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . |
157 |
Figure 104. Removing the cartridge fan (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . |
157 |
Figure 105. Removing the controller fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
158 |
xii List of figures |
C8519-90912 |
Figure 106. Removing the left side cover . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 159 |
Figure 107. Removing the right side cover . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 160 |
Figure 108. Removing the back covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 161 |
Figure 109. Removing tray 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 162 |
Figure 110. Removing the rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 163 |
Figure 111. Removing the registration assembly (1 of 2) . . . . . . . . . . . . . . . |
. . 164 |
Figure 112. Removing the registration assembly (2 of 2) . . . . . . . . . . . . . . . |
. . 164 |
Figure 113. Removing the drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 165 |
Figure 114. Removing the drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 165 |
Figure 115. Removing the controller board (1 of 2) . . . . . . . . . . . . . . . . . . . |
. . 166 |
Figure 116. Removing the controller board (2 of 2) . . . . . . . . . . . . . . . . . . . |
. . 166 |
Figure 117. Removing the paper-size switch PCB (1 of 2) . . . . . . . . . . . . . |
. . 167 |
Figure 118. Removing the paper-size switch PCB (2 of 2) . . . . . . . . . . . . . |
. . 167 |
Figure 119. Removing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 168 |
Figure 120. Removing the pickup assembly (1 of 2) . . . . . . . . . . . . . . . . . . |
. . 169 |
Figure 121. Removing the pickup assembly (2 of 2) . . . . . . . . . . . . . . . . . . |
. . 169 |
Figure 122. Removing the paper connecting unit . . . . . . . . . . . . . . . . . . . . . |
. . 170 |
Figure 123. View of front and left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 172 |
Figure 124. View of back and right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 172 |
Figure 125. Removing the face-up bin and the stapler/stacker bin . . . . . . . |
. . 173 |
Figure 126. Removing the back inner cover and front inner cover (1 of 2) |
. . . 174 |
Figure 127. Removing the back inner cover and front inner cover (2 of 2) |
. . . 174 |
Figure 128. Removing the front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 175 |
Figure 129. Removing the back cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . |
. . 176 |
Figure 130. Removing the back cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . |
. . 176 |
Figure 131. Removing the foot cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 177 |
Figure 132. Removing the stapler/stacker and stacker door assembly . . . . |
. . 177 |
Figure 133. Removing the controller PCA cover . . . . . . . . . . . . . . . . . . . . . |
. . 178 |
Figure 134. Removing the flipper assembly . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 179 |
Figure 135. Removing the paper path assembly . . . . . . . . . . . . . . . . . . . . . |
. . 180 |
Figure 136. Removing the accumulator wings . . . . . . . . . . . . . . . . . . . . . . . |
. . 181 |
Figure 137. Removing the paper stopper clips . . . . . . . . . . . . . . . . . . . . . . . |
. . 182 |
Figure 138. Removing the accumulator assembly (1 of 3) . . . . . . . . . . . . . . |
. . 183 |
Figure 139. Removing the accumulator assembly (2 of 3) . . . . . . . . . . . . . . |
. . 183 |
Figure 140. Removing the accumulator assembly (3 of 3) . . . . . . . . . . . . . . |
. . 184 |
Figure 141. Removing the carriage assembly (1 of 2) . . . . . . . . . . . . . . . . . |
. . 185 |
Figure 142. Removing the carriage assembly (2 of 2) . . . . . . . . . . . . . . . . . |
. . 185 |
Figure 143. Removing the offset module (1 of 2) . . . . . . . . . . . . . . . . . . . . . |
. . 186 |
Figure 144. Removing the offset module (2 of 2) . . . . . . . . . . . . . . . . . . . . . |
. . 186 |
Figure 145. Removing the stapler (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 187 |
Figure 146. Removing the stapler (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 187 |
Figure 147. Removing the stapler/stacker controller PCA . . . . . . . . . . . . . . |
. . 188 |
Figure 148. Removing the stacker controller PCA . . . . . . . . . . . . . . . . . . . . |
. . 188 |
Figure 149. Removing the stapler/stacker power supply . . . . . . . . . . . . . . . |
. . 189 |
Figure 150. Removing the stacker power supply . . . . . . . . . . . . . . . . . . . . . |
. . 189 |
Figure 151. Removing the LED PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 190 |
Figure 152. Removing the interlock switch . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 191 |
Figure 153. Removing the safety switch assembly . . . . . . . . . . . . . . . . . . . |
. . 192 |
Figure 154. Removing the optical sensors (1 of 3) . . . . . . . . . . . . . . . . . . . . |
. . 193 |
Figure 155. Removing the optical sensors (2 of 3) . . . . . . . . . . . . . . . . . . . . |
. . 193 |
Figure 156. Removing the optical sensors (3 of 3) . . . . . . . . . . . . . . . . . . . . |
. . 194 |
Figure 157. Removing the cable assembly . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 194 |
Figure 158. Removing the stationary caster . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 195 |
Figure 159. Removing the adjustable caster . . . . . . . . . . . . . . . . . . . . . . . . |
. . 195 |
Figure 160. Basic troubleshooting process flow (1 of 2) . . . . . . . . . . . . . . . |
. . 200 |
Figure 161. Basic troubleshooting process flow (2 of 2) . . . . . . . . . . . . . . . |
. . 201 |
Figure 162. Event log page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 208 |
Figure 163. Example of events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 209 |
Figure 164. Test print switch location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 240 |
C8519-90912 |
xiii |
Figure 165. Sample test print page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
240 |
Figure 166. Test print switch location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
245 |
Figure 167. Sample test print page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
245 |
Figure 168. 2000-sheet feeder label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
246 |
Figure 169. Stapler/stacker label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
250 |
Figure 170. Stacker label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
250 |
Figure 171. Sample configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
257 |
Figure 172. Sample Jetdirect configuration page . . . . . . . . . . . . . . . . . . . . . . |
259 |
Figure 173. Sample supplies status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
260 |
Figure 174. Sample usage page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
261 |
Figure 175. Sample file directory page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
262 |
Figure 176. Image defect examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
265 |
Figure 177. Repeating defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
273 |
Figure 178. Wiring diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
277 |
Figure 179. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . |
284 |
Figure 180. Left door and diverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
286 |
Figure 181. Right cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
288 |
Figure 182. Internal components (1of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
290 |
Figure 183. Internal components (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
292 |
Figure 184. Internal components (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
294 |
Figure 185. Internal components (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
296 |
Figure 186. Drum feed drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
298 |
Figure 187. Fuser delivery drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . |
299 |
Figure 188. Cartridge lifter assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
300 |
Figure 189. 500-sheet trays (tray 2 and 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . |
301 |
Figure 190. PIU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
302 |
Figure 191. Registration assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
303 |
Figure 192. Transfer roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
304 |
Figure 193. Delivery assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
306 |
Figure 194. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
308 |
Figure 195. 2000-sheet feeder (optional tray 4) main body (1 of 2) . . . . . . . . |
310 |
Figure 196. 2000-sheet feeder (optional tray 4) main body (2 of 2) . . . . . . . . |
312 |
Figure 197. 2000-sheet feeder (optional tray 4) drive assembly . . . . . . . . . . . |
314 |
Figure 198. 2000-sheet feeder (optional tray 4) PCB location . . . . . . . . . . . . |
315 |
Figure 199. Optional tray 1 assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
316 |
Figure 200. 3000-sheet stapler/stacker (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . |
318 |
Figure 201. 3000-sheet stapler/stacker (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . |
320 |
Figure 202. 3000-sheet stacker (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
322 |
Figure 203. 3000-sheet stacker (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
324 |
xiv List of figures |
C8519-90912 |
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Interface connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Regulatory requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Limited warranty for print cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Worldwide service and support offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
C8519-90912 |
Chapter contents 15 |
HP LaserJet 9000 printer (C8519A)
The HP LaserJet 9000 printer comes standard with 64 MB RAM, wide-format printing, and two 500-sheet trays (tray 2 and tray 3).
HP LaserJet 9000n printer (C8520A)
The HP LaserJet 9000n printer comes standard with 64 MB RAM, wide-format printing, two 500-sheet trays (tray 2 and tray 3), a 100-sheet multipurpose tray (optional tray 1), and an optional HP Jetdirect print server.
HP LaserJet 9000dn printer (C8521A)
The HP LaserJet 9000dn printer comes standard with 64 MB RAM, wide-format printing, two 500-sheet trays (tray 2 and tray 3), a 100-sheet multipurpose tray (optional tray 1), an optional HP Jetdirect print server, and an optional duplex printing accessory (for printing on both sides of paper).
HP LaserJet 9000hns printer (C8522A)
The HP LaserJet 9000hns printer contains the HP LaserJet 9000dn, a 2000-sheet feeder (optional tray 4), and an optional 3000-sheet stapler/stacker.
Table 1. Features of the HP LaserJet 9000 Series printers
Speed |
l |
50 pages per minute (ppm) for letter-size print media and A4-size media. |
|
l First page out in less than 8 seconds. |
|
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l Transmit Once, Raster Image Processing (RIP) Once technology. |
|
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|
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Resolution |
l |
600 dots per inch (dpi) with Resolution Enhancement technology (REt). |
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l HP FastRes 1200 (1200-dpi-like quality at up to 50 ppm letter and A4). |
|
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l Up to 256 levels of gray. |
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|
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Toner |
l |
HP UltraPrecise print cartridge. Capacity rated at average 30,000 pages |
|
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with 5 percent coverage. |
|
l |
EconoMode capability. |
|
|
|
PCL printer |
l |
Fast printing performance, built-in Intellifont and TrueTypeTM scaling |
language and fonts |
|
technologies, built-in HP-GL/2 vector graphics, and advanced imaging |
|
|
capabilities are benefits of the printer control language (PCL) 6 printer |
|
|
language. PCL 6 also includes 80 scalable TrueType fonts and one |
|
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bitmapped Line Printer Font. |
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PS language |
l |
PostScript® (PS) Level 3 emulation with 35 built-in PS language fonts |
and fonts |
|
included. |
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Automatic language |
l |
The printer automatically determines and switches to the appropriate |
switching |
|
language for the print job. |
|
|
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Enhanced memory |
l |
The HP LaserJet 9000 Series printers come with 64 MB of memory and |
and memory expansion |
|
can be expanded to 384 MB. |
|
|
|
16 Chapter 1 Product information |
C8519-90912 |
Table 1. Features of the HP LaserJet 9000 Series printers (continued)
Expandability |
All models accept: |
|
|
l Optional tray 1, a 100-sheet or 10-envelope multipurpose tray for |
|
|
|
automatic and manual feeding of envelopes, labels, transparencies, |
|
|
custom-sized media, 98 by 191 mm (3.8 by 7.5 in) to 312 by 470 mm |
|
|
(12.3 by 18.5 in), and heavy paper. |
|
l Optional tray 4, a 2000-sheet tray that supports letter, legal, B4, A4, |
|
|
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11 by 17 in, A3, executive, B5, and custom 182 by 210 mm (7.2 by 8.3 in) |
|
|
to 297 by 431.8 mm (11.7 by 17 in) print media. |
|
l |
Optional duplexer. |
|
l Optional 3000-sheet stapler/stacker or 3000-sheet stacker. |
|
|
l Enhanced input/output (EIO) cards. |
|
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l Dual inline memory module (DIMM) slots for adding memory and fonts. |
|
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l Hard disk for RIP Once capability, job retention features, and font |
|
|
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storage. |
|
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Wireless printing |
l |
The printer supports wireless printing with the installation of a Fast |
|
|
InfraRed Connect pod. |
|
|
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Interface connection |
l |
Bidirectional ECP type-C parallel port (IEEE-1284 compliant). |
|
l Three EIO slots for hard disk accessory or print server installation. |
|
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l Wireless Fast InfraRed port (IrDA compliant). |
|
|
l |
Foreign interface connector. |
|
l HP Jet-Link connector. |
|
|
|
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Networking |
l |
Three EIO slots for hard disk accessory or print server installation. |
|
l An HP 610N Jetdirect print server is included with HP LaserJet 9000n, |
|
|
|
9000dn, and 9000hns. |
|
|
|
Duty cycle |
l |
300,000 images per month. |
|
|
|
C8519-90912 |
Product features 17 |
Identification
The model number and printer serial number are listed on an identification label located on the rear cover. The model number is alphanumeric, such as C8519A.
The serial number contains information about the country of origin, the revision level, the production code, and production number of the printer. An example of a serial number is USBB123456.
The top label also contains power rating and regulatory information. See figure 1.
Note |
The power rating and regulatory information vary by region. |
||||
|
Electrical information |
Regional certification |
|||
|
|
|
|
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|
|
|
|
|
|
|
|
|
|
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Model and serial number |
Manufacture date |
Figure 1. Sample identification label
Table 2. Configuration comparison
|
HP LaserJet |
HP LaserJet |
HP LaserJet |
HP LaserJet |
|
9000 |
9000n |
9000dn |
9000hns |
|
|
|
|
|
Standard memory |
64 MB |
64 MB |
64 MB |
64 MB |
Maximum memory |
384 MB |
384 MB |
384 MB |
384 MB |
|
|
|
|
|
PS Level 3 |
Standard |
Standard |
Standard |
Standard |
emulation |
|
|
|
|
|
|
|
|
|
Jetdirect print server |
Optional |
Standard |
Standard |
Standard |
|
|
|
|
|
Optional duplexer |
Optional |
Optional |
Standard |
Standard |
|
|
|
|
|
Optional tray 1, |
Optional |
Standard |
Standard |
Standard |
100-sheet |
|
|
|
|
multipurpose tray |
|
|
|
|
|
|
|
|
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Optional tray 4, |
Optional |
Optional |
Optional |
Standard |
2000-sheet feeder |
|
|
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|
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Optional 3000-sheet |
Optional |
Optional |
Optional |
Optional |
stacker |
|
|
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|
|
|
|
|
|
Optional 3000-sheet |
Optional |
Optional |
Optional |
Standard |
stapler/stacker |
|
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|
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|
|
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Optional hard disk |
Optional |
Optional |
Optional |
Optional |
|
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|
18 Chapter 1 Product information |
C8519-90912 |
WARNING!
Note
Table 3. Physical specifications
|
HP LaserJet 9000 |
HP LaserJet 9000n/ |
HP LaserJet 9000hns |
|
|
9000dn |
|
|
|
|
|
Height |
600 mm (23.6 in) |
600 mm (23.6 in) |
1036.4 mm (40.8 in) |
|
|
|
|
Width |
990.8 mm (39.0 in) |
1115.8 mm (44.4 in) |
1788.2 mm (70.4 in) |
|
|
|
|
Depth |
1001 mm (42.7 in) |
1001 mm (42.7 in) |
1001 mm (42.7 in) |
|
|
|
|
Weight |
63.5 kg (140 lb) |
9000n, 69.4 kg (153 lb) |
76.2 kg (158 lb) |
(without print cartridge) |
|
9000dn, 76.2 kg (158 lb) |
|
|
|
|
|
Table 4. Electrical specifications
Volts |
Frequency |
Amperes (A) |
Watts (W) (typical) |
Thermal units per hour |
|
|
|
|
|
(BTu/hr) |
|
|
|
|
|
|
|
100-127 Vac |
50/60 Hz |
Minimum |
printing = 1040 W |
printing = 3550.36 BTu/hr |
|
± 10 percent |
± 2 Hz |
recommended current |
standby = 265 W |
standby = 904.71 BTu/hr |
|
|
|
capacity = |
PowerSave 1 = 40 W |
PowerSave 1 = 136.56 BTu/hr |
|
|
|
15 amp dedicated circut |
PowerSave 2 = 25 W |
PowerSave 2 |
= 85.35 BTu/hr |
|
|
|
off = 0 W |
off = 0 BTu/hr |
|
|
|
|
|
|
|
220-240 Vac |
50/60 Hz |
Minimum |
printing = 995 W |
printing = 3396.93 BTu/hr |
|
± 10 percent |
± 2 Hz |
recommended current |
standby = 265 W |
standby = 904.71 BTu/hr |
|
|
|
capacity = |
PowerSave 1 = 40 W |
PowerSave 1 |
= 136.56 BTu/hr |
|
|
6.5 amps |
PowerSave 2 = 25 W |
PowerSave 2 |
= 85.35 BTu/hr |
|
|
|
off = 0.2 W |
off = 0.69 BTu/hr |
|
|
|
|
|
|
|
Power requirements are based on the region where the printer is sold. Do not convert operating voltages. This can damage the printer and void the product warranty.
The following environmental specifications must be maintained to ensure the correct operation of the printer. Consider the following points before installing the printer:
lPlace the printer on a sturdy, level surface.
lAllow adequate space around the printer for unimpeded operation.
lInstall the printer in a well-ventilated room.
lPrevent exposure to direct sunlight or chemicals, including ammonia-based cleaning solutions.
lEnsure that an adequate power supply is used.
lInstall the printer in environment where no abrupt temperature or humidity changes occur.
Table 5. Environmental specifications
|
Operating/printing |
Storage/standby |
|
|
|
Temperature |
10 degrees to 32.5 degrees C |
-20 degrees to 40 degrees C |
(printer and print cartridge) |
(50 degrees to 90.5 degrees F) |
(-4 degrees to 104 degrees F) |
|
|
|
Relative humidity |
20 percent to 80 percent |
15 percent to 90 percent |
|
|
|
Table 6. Noise-level specifications
|
Operator position |
Bystander (1m) |
Sound power |
|
|
|
|
Printing at 50 ppm |
LPam 59 db(A) |
LPam 55 db(A) |
LWAd 7.1 db(A) |
Idle |
LPam 43 db(A) |
LPam 41 db(A) |
LWAd 6.0 db(A) |
PowerSave |
LPam inaudible |
LPam inaudible |
LWAd inaudible |
Testing per International Standards Organization (ISO) 9296.
C8519-90912 |
Product specifications 19 |
Face-up bin
Control panel
Power switch
Tray 3
Figure 2. Front assembly locations
Top covers
Back cover
Power receptacle
Test print switch
Front cover
Right cover
Tray 2
Face-down bin
Left cover
Formatter board
Figure 3. Back assembly locations
20 Chapter 1 Product information |
C8519-90912 |
Parallel connector
HP Jetdirect print server (optional)
Foreign interface
connector (not used)
I/O
slots
HP Fast InfraRed Connect (optional IR pod)
HP Jet-Link connector (optional accessories connect)
Figure 4. Interface connections
C8519-90912 |
Product overview 21 |
HP Fast InfraRed |
Connect pod |
3000-sheet stapler/stacker |
3000-sheet stacker |
|
Duplexer
2000-sheet feeder (tray 4) |
Multipurpose tray |
|
(tray 1) |
||
|
Figure 5. Optional accessories
22 Chapter 1 Product information |
C8519-90912 |
For regulatory information and requirements, please see the Start guide.
For FCC regulations, please see the Start guide.
For declaration of conformity information, please see the Start guide.
For environmental product stewardship program information, please see the Use guide.
C8519-90912 |
Regulatory information 23 |
Repair of the printer normally begins with a three-step process:
lIsolate the problem to the major system (the host computer, the network and/or server, or the printer system).
lDetermine whether the problem is located in one of the paper-handling devices or in the printer engine.
lTroubleshoot the problem using the procedures in chapter 7.
Once a faulty part is located, repair is usually accomplished by assembly level replacement of field replaceable units (FRUs). Some mechanical assemblies may be repaired at the subassembly level. Replacement of components on the printed circuit assemblies is not supported by Hewlett-Packard.
Ordering information
"Ordering parts" in chapter 8 of this manual contains FRU and replacement part numbers. Replacement parts can be ordered from the HP Customer Services and Support Organization (CSSO).
"Consumables, supplies, accessories, FRUs, and documentation" in chapter 8 of this manual contains accessories specifically designed for this printer. Order accessories from CSSO.
Note |
See "Worldwide service and support offices" on page 25 for a local HP office in the appropriate region. |
Phone listing
lCSSO (for U.S.)
(1)(800) 752-0900
lCSSO (for Canada)
(1)(800) 387-3867
lCSSO (for Europe) (49 7031) 142253
Exchange program
HP offers remanufactured assemblies for some parts. These are identified in "Illustrations and parts lists" in chapter 8, and can be ordered through CSSO.
Consumables
The printer has two consumable, the print cartridge, the preventive maintenance kit, and the stapler/ stacker has one consumable, the staple cartridge. These are identified in "Illustrations and parts lists" in chapter 8, and can be ordered through CSSO.
For warranty information and requirements, see the Start guide.
For print cartridge warranty information, see the Start guide.
24 Chapter 1 Product information |
C8519-90912 |
World Wide Web
Printer drivers, updated HP printer software, and product and support information can be obtained from the following URLs:
lU.S., http://www.hp.com/support/lj9000
lEurope, http://www.hp.com/support/lj9000
lChina, ftp://www.hp.com.cn/support/lj9000
lJapan, ftp://www.jpn.hp.com/support/lj9000
lKorea, http://www.hp.co.kr/support/lj9000
lTaiwan, http://www.hp.com.tw/support/lj9000, or the local driver website, http://www.dds.com.tw
HP support assistant CD-ROM
This support tool offers a comprehensive online information system designed to provide technical and product information about Hewlett-Packard products. To subscribe to this quarterly service in the U.S. or Canada, call (1) (800) 457-1762. In Hong Kong, Indonesia, Malaysia, or Singapore, call Mentor Media at (65) 740-4477.
HP-authorized resellers and support
To locate HP-authorized resellers and support, call (1) (800) 243-9816 in the U.S. or
(1) (800) 387-3867 in Canada.
HP service agreements
Call (1) (800) 743-8305 in the U.S. or (1) (800) 268-1221 in Canada.
Other areas
Outside of North America, contact your local HP sales office for assistance in obtaining technical support for resellers and service technicians. See "Worldwide service and support offices" below.
Customer support and product repair assistance for the U.S. and Canada
lFor the U.S., call (1) (208) 323-2551 Monday through Friday from 6 A.M. to 6 P.M., Mountain time.
lFor Canada, call (1) (905) 206-4663 or (1) (800) 387-3867 Monday through Friday from 8 A.M. to 8 P.M., Mountain time.
Support is free of charge during the warranty period. However, your standard long-distance phone charges still apply. Before calling, have your system nearby and your serial number ready.
If you know your printer needs repair, call (1) (800) 243-9816 to locate your nearest HP-authorized service provider.
C8519-90912 |
Service approach 25 |
Customer support and product repair assistance for other customers
HP provides a free telephone support service during the warranty period. By calling the appropriate telephone number for your country or region, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.
Europe
l Austria: 43 (0)810 00 6080 |
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Netherlands: 31 (0)20 606 8751 |
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Belgium |
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Norway: 47 22 11 6299 |
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Dutch: 32 (0)2 626-8806 |
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Poland: +48 22 865 98 00 |
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French: 32 (0)2 626-8806 |
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Portugal: 351 21 3176333 |
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l Czech Republic: 42 (0)2 6130 7310 |
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Romania: +40 1 315 44 42 (or 01 3154442) |
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l Denmark: +45 39 29 4099 |
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Russian Federation |
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l International English: +44 (0)207 512 52 02 |
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Moscow: +7 095 797 3520 |
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l Finland: 358 (0)203 47 288 |
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St. Petersburg: +7 812 346 7997 |
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l France: 33 (0)1 43 62 34 34 |
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Spain: +34 902 321 123 |
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l Germany: 49 (0)180 52 58 143 |
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Sweden: +46 (0)8 619 2170 |
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l Greece: +30 (0)1 619 64 11 |
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Switzerland: +41 (0)848 80 11 11 |
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l Hungary: +36 (0)1 382-1111 |
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Turkey: +90 212 221 69 69 |
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l Ireland: +353 (0)1 662 5525 |
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Ukraine: +7 (380-44) 490-3520 |
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l Italy: 39 02 264 10350 |
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U.K.: +44 (0)207 512 52 02 |
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Africa and Middle East |
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Egypt: +202 7956222 |
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United Arab Emirates, Bahrain, Jordan, Kuwait, |
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l International English: +44 (0)207 512 52 02 |
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Lebanon, Oman, Palestine, Qatar, Saudi Arabia, |
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l Israel: +972 (0)9 9524848 |
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Yemen: 971 4 883 8454 |
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lSouth Africa
Inside RSA: 086 000 1030 Outside RSA: +27-11 258 9301
Asia-Pacific
l Australia: (03) 8877 8000 |
l Malaysia: +60 (3) 295 2566 |
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l China: +86 (0)10 6564 5959 |
l New Zealand: +64 (9) 356 6640 |
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l Hong Kong: +85 (2) 2802 4098 |
l Philippines: +63 (2) 867 3551 |
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l India: +91 11 682 6035 |
l Singapore: +65 272 5300 |
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l Indonesia: +62 (21) 350-3408 |
l Taiwan: +886 (2) 2717 0055 |
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l Japan: +81 3 3335-8333 |
l Thailand: +66 (2) 661 4000 |
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Republic of Korea |
l Vietnam: +84 (0) 8 823 4530 |
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Seoul: +82 (2) 3270-0700 |
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Outside Seoul: 080 999-0700 |
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Latin America |
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Argentina: 0810-555-5520 |
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Mexico |
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Brazil |
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Mexico City: 52-58-9922 |
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Greater Sao Paulo: (11) 3747-7799 |
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Outside Mexico City: 01-800-472-6684 |
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Outside Greater Sao Paulo: 0800-157751 |
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Peru: 0-0800-10111 |
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Chile: 800-22-5547 |
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Puerto Rico: 1-877-2320-589 |
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Guatemala: 800-999-5305 |
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Venezuela |
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Caracas: 207 8488 |
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Outside Caracas: 800 47 777 |
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26 Chapter 1 Product information |
C8519-90912 |
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Special media specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Storing print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Testing media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Media input/output options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Trays, bins, and paper handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
C8519-90912 |
Chapter contents 27 |
The electrical and environmental specifications must be maintained to ensure the proper operation of this printer. See "Product specifications" in chapter 1. Consider the following points before installing the printer:
lInstall in a well-ventilated, dust-free area.
lInstall on a level, flat surface that can support the printer size and weight. Make sure all four printer feet are level. Do not install on carpet or on other soft surfaces.
lEnsure adequate power supply circuitry. See "Product specifications" in chapter 1.
lInstall where there is stable temperature and humidity, with no abrupt changes (away from water sources, humidifiers, air conditioners, refrigerators, or other major appliances). See "Product specifications" in chapter 1.
lInstall away from direct sunlight, areas that experience vibration, open flames, ultrasonic heaters, ammonia fumes, or magnets and devices that emit a magnetic field. If the printer is placed near a window, make sure the window has a curtain or blind to block direct sunlight.
lMaintain enough space around the printer for proper access and ventilation. See "Space requirements" on page 29.
28 Chapter 2 Product requirements |
C8519-90912 |