Hp LASERJET 8100N, LASERJET 8100, LASERJET 8100DN Ready Reference Guide

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Hp LASERJET 8100N, LASERJET 8100, LASERJET 8100DN Ready Reference Guide

Ready

Reference

Guide

English

HP LaserJet 8100, 8100 N,

and 8100 DN Printers

Ready

Reference

Guide

HP LaserJet 8100, 8100 N, and

8100 DN Printers

© Copyright Hewlett-Packard

Company 1998

All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Publication number

C4214-90921

Reorder number

C4214-99001

First Edition, October 1998

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

PostScript is a trademark of

Adobe Systems Incorporated

which may be registered in certain jurisdictions.

Arial, Monotype, and Times New Roman are U.S. registered trademarks of the Monotype Corporation.

CompuServe is a U.S. trademark of CompuServe, Inc.

Helvetica, Palatino, Times, and Times Roman are trademarks of Linotype AG and/or its subsidiaries in the U.S. and other countries.

Microsoft, MS Windows, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

TrueType is a U.S. trademark of Apple Computer, Inc.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA.

Contents

 

Control Panel ..................................................

1

To Change a Control Panel Setting: ................

1

Checking the Printer’s Configuration................

2

To Print a Menu Map: ...............................

2

To Print a Configuration Page: .................

2

To Print a PCL or PS Font List: ................

2

Common Printer Messages..............................

3

Printing Tasks ................................................

7

Manually Feeding Paper from Tray 1 ...............

7

Selecting the Output Bin ..................................

8

Loading Tray 1 .................................................

9

Loading Trays 2, 3, and the Optional

 

2 x 500-sheet Input Tray (Trays 4 and 5) .......

10

Loading Optional 2000-sheet

 

Input Tray (Tray 4) .........................................

12

Loading Envelopes in the Envelope Feeder ..

14

Printing Special Paper....................................

15

Printing Envelopes..................................

15

Printing Transparencies..........................

15

Printing Labels ........................................

15

Printing Cards, Custom-size and

 

Heavy Paper ...........................................

15

EN

Contents

Contents (continued)

 

Clearing Paper Jams....................................

16

Clearing Jams from the Input Tray Areas.......

17

Clearing Jams from the Top Cover Area........

18

Clearing Jams from the Output Areas ............

18

Clearing Jams from the Optional Duplex

 

Printing Accessory .........................................

19

Clearing the Optional Envelope Feeder .........

19

Clearing Jams from the Stapler......................

20

Solving Repeated Paper Jams.......................

22

Correcting Output Quality Problems..........

23

Troubleshooting Steps ...................................

24

Continue Printing When Toner Is Low............

26

Resets Menu .................................................

27

Supported Types of Paper...........................

28

For More Information ...................................

32

EN

Contents

Control Panel

Places printer

 

Cancels

online or offline,

 

resumes printing,

2-line display

current print job

and exits menus

 

 

 

 

 

 

 

 

Cancel

Cycles

 

Go

 

 

 

 

through

 

 

READY

 

Job

 

 

 

selected

 

 

 

 

 

 

Cycles

 

 

 

 

 

 

 

 

 

 

 

 

menu

through

Menu

Item

 

- Value +

Select

item’s

menus

 

 

 

 

 

 

 

values

Printer

Ready

Data

Attention

 

 

 

 

 

 

 

 

 

is ready

 

 

 

 

 

 

Saves

 

 

Processing

Use the item

 

Cycles through

Action is

selected

information

key to

control

required-

selected

 

 

 

navigate

panel

 

 

 

see display

menu’s items

 

 

 

the printer’s

setting

 

 

 

 

 

 

 

 

online help

 

 

To Change a Control Panel Setting:

1Press Menu until the desired menu appears.

2Press Item until the desired item appears.

3Press – Value + until the desired setting appears.

4Press Select to save the selection.

5Press Go to exit the menu.

EN

Control Panel - 1

Checking the Printer's

Configuration:

From the printer’s control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here:

Menu Map

Configuration Page

PCL or PS Font List

To Print a Menu Map:

1 Press Menu until INFORMATION MENU appears.

2 Press Item until PRINT MENU MAP appears.

3 Press Select to print the menu map.

To Print a Configuration Page:

1Press Menu until INFORMATION MENU appears.

2Press Item until PRINT CONFIGURATION appears.

3Press Select to print the configuration page.

To Print a PCL or PS Font List:

1Press Menu until INFORMATION MENU appears.

2Press Item until PRINT PCL FONT LIST or PRINT PS FONT

LIST appears.

3Press Select to print the font list.

EN

Control Panel - 2

Common Printer Messages

Message

Explanation

 

 

ACCESS DENIED

The printer control panel function you are trying

MENUS LOCKED

to access has been locked to prevent

 

 

unauthorized access.

 

See your network administrator.

 

 

CHECK INPUT

The optional input tray cannot feed paper to the

DEVICE

printer because a door or paper guide is open.

alternates with

Check the doors and paper guides.

PAPER PATH OPEN

 

PLEASE CLOSE IT

 

 

 

ENV FEEDER LOAD

Load the requested envelope type and size into

[TYPE] [SIZE]

the envelope feeder. Make sure the envelope

 

 

size and type are set correctly from the Paper

 

Handling Menu in the control panel.

 

Press Go if the desired envelope is already

 

loaded in the feeder.

 

Press - Value + to scroll through the available

 

types and sizes. Press Select to accept the

 

alternate type or size.

 

 

INPUT DEVICE

An input paper handling device has a condition

CONDITION xx.yy

that needs attention before printing can resume.

 

 

See the documentation that came with the paper

 

handling device for assistance.

EN

Control Panel - 3

Message

Explanation

 

 

MANUALLY FEED

Load the requested paper into Tray 1.

[TYPE] [SIZE]

Press Go if the desired paper is already loaded

 

 

in Tray 1.

 

Press - Value + to scroll through the available

 

types and sizes. Press Select to accept the

 

alternate type or size.

 

 

OFFLINE

Press Go to place the printer online.

 

 

PERFORM PRINTER

To ensure optimum print quality, the printer

MAINTENANCE

prompts you to perform routine maintenance

 

 

every 350,000 pages.

 

 

TRAY x EMPTY

Load the empty tray (x) to clear the message.

 

If you do not load the specified tray, the printer

 

will continue printing from the next available tray,

 

and the message will continue to display.

 

 

TRAY x LOAD

Load the requested paper into the specified

[TYPE] [SIZE]

tray (X).

 

 

Ensure that the trays are correctly adjusted for

 

size. The tray type settings (and size for Tray 1)

 

must be set from the printer’s control panel.

 

If you are trying to print A4 or letter size paper,

 

and this message appears, make sure the

 

default paper size is set correctly from the

 

Printing Menu in the printer’s control panel.

 

Press Go to print from the next available tray.

 

Press - Value + to scroll through the available

 

types and sizes. Press Select to accept the

 

alternate type or size.

EN

Control Panel - 4

Message

Explanation

 

 

13.x PAPER JAM

Remove jammed paper from the specified

[LOCATION]

location. Open and close the top cover to clear

 

 

the message.

 

If the message persists after all jams have been

 

cleared, a sensor may be stuck or broken.

 

Contact an HP-authorized service or support

 

provider. (See the HP Support pages in the

 

online user guide for the printer.)

 

 

41.3 UNEXPECTED

The paper size you are trying to print is not the

PAPER SIZE

same as the control panel setting for Tray 1.

 

 

Reload the tray with the correct paper size.

 

Make sure that the control panel setting for Tray

 

1 or the Envelope Feeder is correctly adjusted

 

for size. (The printer will continue trying to print

 

the job until size settings are correct.)

 

After performing the actions above, press Go

 

twice. The page containing the error will

 

automatically be reprinted. (Or, you might want

 

to press Cancel Job to clear the job from the

 

printer’s memory.)

 

 

50.x FUSER ERROR

An internal error has occurred. Turn the printer

 

off, and then turn the printer on.

 

The message might clear, and then reappear

 

when the next print job is sent. If this message

 

persists, contact an HP-authorized service or

 

support provider.

 

 

51.x or 52.x

A temporary printing error occurred.

PRINTER ERROR

Turn the printer off, and then turn the printer on.

 

 

If this message persists, contact an HP-

 

authorized service or support provider.

EN

Control Panel - 5

Message

Explanation

 

 

69.x

A temporary printing error occurred.

PRINTER ERROR

Turn the printer off, and then turn the printer on.

 

 

If this message persists, contact an HP-

 

authorized service or support provider.

 

 

79.xxxx

The printer detected an error. The numbers

PRINTER ERROR

(xxxx) indicate the specific type of error.

 

 

Turn the printer off, and then turn the printer on.

 

Try printing a job from a different software

 

application. If the job prints, go back to the first

 

application and try printing a different file. (If the

 

message only appears with a certain software

 

application or print job, contact the software

 

vendor for assistance.)

 

If the message persists with different software

 

applications and print jobs, record the numbers

 

that appear (xxxx) and contact an HP-authorized

 

service or support provider.

 

 

 

 

EN

Control Panel - 6

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