HP LaserJet 5200 User Manual

HP LaserJet 5200L Series printers User Guide

HP LaserJet 5200L Series printers

User Guide

Copyright and License

© 2007 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: Q7547-90918

Edition 2, 6/2009

Trademark Credits

Adobe® and PostScript are trademarks of Adobe Systems Incorporated.

Linux is a U.S. registered trademark of Linus Torvalds.

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corp.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer basics
Quick access to printer information ......................................................................................................	2
Printer at a glance ................................................................................................................................	3
Features at a glance ............................................................................................................................	4
Walkaround ..........................................................................................................................................	5
Printer parts .........................................................................................................................	5
Interface ports ......................................................................................................................	6
Printer software ....................................................................................................................................	7
Printer drivers ......................................................................................................................	7
Driver Autoconfiguration ......................................................................................	7
Update Now ........................................................................................................	8
HP Driver Preconfiguration .................................................................................	8
Additional drivers .................................................................................................................	8
Opening the printer drivers ..................................................................................................	9
Software for Macintosh computers ......................................................................................	9
Installing Macintosh printing system software for direct connections
(USB) ................................................................................................................	10
To remove software from Macintosh operating systems ...................................	10
UNIX ..................................................................................................................................	10
Linux ..................................................................................................................................	10
Utilities ...............................................................................................................................	11
HP Easy Printer Care software .........................................................................	11
Other components and utilities ..........................................................................	11
Selecting print media ..........................................................................................................................	12
Supported media sizes ......................................................................................................	12
Supported media types ......................................................................................................	13
2 Control panel
Overview ............................................................................................................................................	16
Control-panel layout ...........................................................................................................................	17
Using the control-panel menus ...........................................................................................................	19
To use the menus ..............................................................................................................	19
Show Me How menu ..........................................................................................................................	20
Retrieve Job menu ............................................................................................................................	21

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	Information menu ...............................................................................................................................	22
	Paper Handling menu .........................................................................................................................	23
	Configure Device menu ......................................................................................................................	25
	Printing submenu ...............................................................................................................	25
	Print Quality submenu .......................................................................................................	27
	System Setup submenu .....................................................................................................	29
	I/O submenu ......................................................................................................................	33
	Resets submenu ................................................................................................................	34
	Diagnostics menu ...............................................................................................................................	35
	Service menu .....................................................................................................................................	35
	Changing printer-control-panel configuration settings ........................................................................	36
	Changing control-panel settings ........................................................................................	36
	To change a control-panel setting .....................................................................	36
	Tray-behavior options ........................................................................................................	36
	Sleep Delay .......................................................................................................................	38
	Personality .........................................................................................................................	38
	Clearable warnings ............................................................................................................	39
	Auto continue .....................................................................................................................	39
	Cartridge low ......................................................................................................................	40
	Cartridge-out response ......................................................................................................	40
	Jam recovery .....................................................................................................................	41
	RAM disk ...........................................................................................................................	41
	Language ...........................................................................................................................	41
3	Input/output (I/O) configuration
	Parallel configuration ..........................................................................................................................	44
	USB configuration ..............................................................................................................................	45
	Connecting the USB cable .................................................................................................	45
4	Printing tasks
	Controlling print jobs ...........................................................................................................................	48
	Source ...............................................................................................................................	48
	Type and Size ....................................................................................................................	48
	Priority for print settings .....................................................................................................	48
	Gaining access to printer driver settings ............................................................................	49
	Using print media ...............................................................................................................................	50
	Paper to avoid ....................................................................................................................	50
	Paper that can damage the printer ....................................................................................	50
	Configuring output bins ......................................................................................................................	51
	Printing to the top output bin ..............................................................................................	51
	Printing to the rear output bin ............................................................................................	52
	Configuring trays ................................................................................................................................	53
	Loading tray 1 (multipurpose tray) .....................................................................................	53

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To load tray 1 ....................................................................................................	53
Customizing tray 1 operation .............................................................................................	54
Loading tray 2 (250-sheet tray) .........................................................................................	55
To load tray 2 ....................................................................................................	55
Printing on special media ...................................................................................................................	58
Printing on letterhead, prepunched, or preprinted paper (single-sided) ...........................	58
Guidelines for printing on letterhead or preprinted forms ..................................	59
Printing on envelopes ........................................................................................................	59
To load envelopes in tray 1 ...............................................................................	59
Printing on labels ...............................................................................................................	61
Guidelines for printing on labels ........................................................................	61
Printing on transparencies .................................................................................................	61
Guidelines for printing on transparencies ..........................................................	61
Printing on rotated media ..................................................................................................	62
Printing full-bleed images .................................................................................................	63
Printing on custom-size media ..........................................................................................	63
Guidelines for printing custom-size paper .........................................................	63
Setting custom paper sizes ...............................................................................	63
Loading custom-size media in tray 2 .................................................................	64
Printing on vellum .............................................................................................................	66
Printing on glossy paper ....................................................................................................	66
Colored paper ....................................................................................................................	66
Heavy paper ......................................................................................................................	66
HP LaserJet Tough paper ..................................................................................................	67
Recycled paper ..................................................................................................................	67
Printing and paper storage environment ............................................................................................	68
Printing on both sides (duplexing) ......................................................................................................	69
Paper orientation for printing on both sides .......................................................................	69
Layout options for printing on both sides ...........................................................................	69
To print on both sides ........................................................................................................	70
Using features in the Windows printer driver ......................................................................................	71
Creating and using quick sets ............................................................................................	71
Using watermarks ..............................................................................................................	71
Resizing documents ..........................................................................................................	72
Setting a custom paper size from the printer driver ...........................................................	72
Using different paper and printing covers ..........................................................................	72
Printing a blank first page ..................................................................................................	73
Printing multiple pages on one sheet of paper ..................................................................	73
Using features in the Macintosh printer driver ....................................................................................	74
Creating and using presets ................................................................................................	74
Printing a cover page .........................................................................................................	74
Printing multiple pages on one sheet of paper ..................................................................	74
Printing on both sides of the paper ....................................................................................	75
Managing special printing situations ..................................................................................................	76

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Printing a different first page ..............................................................................................	76
Stopping a print request .....................................................................................................	76
To stop the current print job from the printer control panel ...............................	76
To stop the current print job from the software program ...................................	76
Managing stored jobs .........................................................................................................................	77
Managing memory ..............................................................................................................................	78
5 Managing the printer
Using printer information pages .........................................................................................................	80
Using the HP Easy Printer Care software ..........................................................................................	81
Supported operating systems ............................................................................................	81
Supported browsers ...........................................................................................................	81
To open the HP Easy Printer Care software ......................................................................	81
HP Easy Printer Care software sections ............................................................................	81
Using the HP Printer Utility for Macintosh ..........................................................................................	83
Opening the HP Printer Utility ............................................................................................	83
HP Printer Utility features ..................................................................................................	83
6 Maintenance
Managing supplies .............................................................................................................................	86
Supplies life .......................................................................................................................	86
Approximate print-cartridge replacement intervals ............................................................	86
Managing the print cartridge ..............................................................................................	86
Print-cartridge life expectancy ...........................................................................	86
Print-cartridge storage .......................................................................................	86
HP print cartridges ............................................................................................	86
HP policy on non-HP print cartridges ................................................................	86
Print-cartridge authentication ............................................................................	87
HP fraud hotline and Web site ..........................................................................	87
Replacing supplies and parts .............................................................................................................	88
Supply replacement guidelines ..........................................................................................	88
Changing the print cartridge ..............................................................................................	88
To change the print cartridge ............................................................................	88
Cleaning the printer ............................................................................................................................	91
To clean the printer using the printer control panel ...........................................................	91
7 Problem solving
Basic troubleshooting checklist ..........................................................................................................	94
Factors that affect printer performance ..............................................................................	94
Troubleshooting flowchart ..................................................................................................................	95
Step 1: Does READY appear on the control-panel display? .............................................	95
Step 2: Can you print a configuration page? ....................................................................	95
Step 3: Can you print from a program? ............................................................................	96

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Step 4: Does the job print as expected? ............................................................................	97
Step 5: Does the printer select the trays? ..........................................................................	98
Solving general printing problems ......................................................................................................	99
Control-panel message types ...........................................................................................................	102
Control-panel messages ..................................................................................................................	103
Guidelines for using paper ...............................................................................................................	115
Printing special pages ......................................................................................................................	116
Common causes of jams ..................................................................................................................	117
Jam locations ...................................................................................................................................	118
Jam recovery ...................................................................................................................	118
Clearing jams ...................................................................................................................................	119
Clearing jams from the input-tray areas ...........................................................................	119
Clearing jams from the print-cartridge area .....................................................................	120
Clearing jams from the output-bin areas ..........................................................................	122
Solving repeated jams .....................................................................................................	123
Troubleshooting print-quality problems ............................................................................................	125
Print-quality problems associated with media ..................................................................	125
Print-quality problems associated with the environment ..................................................	125
Print-quality problems associated with jams ....................................................................	125
Image defect examples ....................................................................................................	125
Light print (partial page) ..................................................................................................	127
Light print (entire page) ...................................................................................................	127
Specks ............................................................................................................................	128
Dropouts .........................................................................................................................	128
Lines ...............................................................................................................................	129
Gray background ............................................................................................................	129
Toner smear ...................................................................................................................	130
Loose toner .....................................................................................................................	130
Repeating defects ...........................................................................................................	131
Repeating image .............................................................................................................	131
Misformed characters .....................................................................................................	131
Page skew .......................................................................................................................	132
Curl or wave ....................................................................................................................	132
Wrinkles or creases ........................................................................................................	133
Vertical white lines ..........................................................................................................	133
Tire tracks .......................................................................................................................	134
White spots on black .......................................................................................................	134
Scattered lines ................................................................................................................	134
Blurred print ....................................................................................................................	135
Random image repetition ................................................................................................	135
Troubleshooting common Windows problems ................................................................................	137
Troubleshooting common Macintosh problems ................................................................................	138
Troubleshooting Linux problems ......................................................................................................	140
Troubleshooting common PostScript problems ................................................................................	141

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General problems ............................................................................................................	141
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................	144
Order directly from HP .....................................................................................................	144
Order through service or support providers .....................................................................	144
Order directly through the HP Easy Printer Care software ..............................................	144
Part numbers ....................................................................................................................................	145
Print cartridge ..................................................................................................................	145
Memory ............................................................................................................................	145
Cables and interfaces ......................................................................................................	145
Print media .......................................................................................................................	145
Appendix B Service and support
Hewlett-Packard limited warranty statement ....................................................................................	149
Print cartridge limited warranty statement ........................................................................................	150
Customer Self Repair Warranty Service ..........................................................................................	151
End User License Agreement ..........................................................................................................	152
Customer support .............................................................................................................................	154
HP maintenance agreements ...........................................................................................................	155
On-site service agreements .............................................................................................	155
Next-day on-site service ..................................................................................	155
Weekly (volume) on-site service .....................................................................	155
Repacking the printer .......................................................................................................	155
Extended warranty ...........................................................................................................	156
Appendix C Specifications
Physical specifications .....................................................................................................................	158
Electrical specifications ....................................................................................................................	158
Acoustic emissions ...........................................................................................................................	158
Operating environment .....................................................................................................................	159
Paper specifications .........................................................................................................................	160
Envelopes ........................................................................................................................	160
Envelopes with double side seams .................................................................	160
Envelopes with adhesive strips or flaps ..........................................................	161
Envelope margins ...........................................................................................	161
Envelope storage ............................................................................................	161
Labels ..............................................................................................................................	161
Label construction ...........................................................................................	162
Transparencies ................................................................................................................	162
Appendix D Regulatory information
FCC regulations ...............................................................................................................................	164

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Environmental product stewardship program ...................................................................................	165
Protecting the environment ..............................................................................................	165
Ozone production ............................................................................................................	165
Power consumption .........................................................................................................	165
Toner consumption ..........................................................................................................	165
Paper use ........................................................................................................................	165
Plastics ............................................................................................................................	165
HP LaserJet printing supplies ..........................................................................................	165
HP printing supplies returns and recycling program information .....................................	165
Paper ...............................................................................................................................	166
Material restrictions ..........................................................................................................	166
Disposal of waste equipment by users in private households in the European Union ....	167
Material Safety Data Sheet (MSDS) ................................................................................	167
For more information .......................................................................................................	167
Declaration of conformity ..................................................................................................................	168
Declaration of conformity .................................................................................................	168
Safety statements .............................................................................................................................	169
Laser safety .....................................................................................................................	169
Canadian DOC regulations ..............................................................................................	169
VCCI statement (Japan) ..................................................................................................	169
Power cord statement (Japan) .........................................................................................	169
EMI statement (Korea) .....................................................................................................	169
Laser statement for Finland .............................................................................................	170
Appendix E Working with memory
Overview ..........................................................................................................................................	172
Installing printer memory ..................................................................................................................	173
To install printer memory .................................................................................................	173
Checking DIMM installation ..............................................................................................................	177
Saving resources (permanent resources) .......................................................................................	178
Enabling memory for Windows .........................................................................................................	179
Appendix F Printer commands
Understanding PCL 6 and PCL 5e printer command syntax ...........................................................	182
Combining escape sequences .........................................................................................	182
Using escape characters .................................................................................................	183
Selecting PCL 6 and PCL 5 fonts ...................................................................................	183
Common PCL 6 and PCL 5 printer commands ...............................................................	184
Glossary ...........................................................................................................................................................	189
Index .................................................................................................................................................................	191

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1 Printer basics

Now that the printer is set up and ready to use, take a few moments to familiarize yourself with the printer. This chapter contains basic information about the printer features:

●Quick access to printer information

●Printer at a glance

●Features at a glance

●Walkaround

●Printer software

●Selecting print media

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Quick access to printer information

Several references are available for use with this printer. See www.hp.com/support/lj5200l.

Guide	Description
Getting started guide	Provides step-by-step instructions for installing and setting up the printer.
User guide	Provides detailed information for using and troubleshooting the printer. Available on the
	printer CD.
Online Help	Provides information about options that are available in the printer drivers. To view a Help
	file, open the online Help through the printer driver.

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Printer at a glance

HP LaserJet 5200L

●Prints up to 25 pages-per-minute (ppm)

●32 megabytes (MB) of random access memory (RAM), upgradable up to 128 MB

●100-sheet multipurpose tray (tray 1), 250-sheet input tray (tray 2), and 250-sheet output bin

●Hi-Speed universal serial bus (USB) 2.0 port and IEEE 1284-compliant parallel port

●One open dual inline memory module (DIMM) slot

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Features at a glance

Feature	Description
Performance	●	460 MHz processor
User interface	●	Control-panel help
	● Show Me How help topics in the control panel
	● HP Easy Printer Care software (a Windows®-based status and troubleshooting tool)
	● Windows and Macintosh printer drivers
Printer drivers	●	HP PCL 5e
	●	HP PCL 6
	●	PostScript® 3 emulation
Resolution	●	Produces 600-dots-per-inch (dpi) print quality for fast, high-quality printing of business text and
		graphics
Storage features	●	Fonts, forms, and other macros
	●	Job retention
Fonts	●	80 internal fonts available for both PCL and PostScript 3 emulation
	● 80 printer-matching screen fonts in TrueType format available with the software solution
Accessories	●	100-pin 133 MHz dual inline memory modules (DIMMs)
Connectivity	●	IEEE 1284-compliant parallel connection
	● Hi-Speed USB 2.0 connection
Environmental features	●	Sleep delay setting
Supplies	●	The supplies status page contains information about toner level, page count, and estimated
		pages remaining.
	● The printer checks for and authentic HP print cartridge at cartridge installation.
	● Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
Accessibility	●	The online user guide is compatible with text screen-readers.
	● The print cartridge can be installed and removed by using one hand.
	● All doors and covers can be opened by using one hand.
	● Media can be loaded in tray 1 by using one hand.

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Walkaround

Printer parts

Before using the printer, familiarize yourself with the parts of the printer.

1
2
3	7
4	6
5

1	Top output bin
2	Long-media extension
3	Latch to open the front cover (provides access to the print cartridge)
4	Tray 1 (pull to open)
5	Tray 2
6	Control panel
7	Right-side cover (provides access to DIMMs)

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10

8	9

8On/off switch

9Interface ports (see Interface ports on page 6)

10Rear output bin (pull to open)

Interface ports

The printer has two ports for connecting to a computer.

1

2

1IEEE 1284B-compliant parallel connection

2Hi-Speed USB 2.0 connection

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Printer software

The printing-system software is included with the printer. See the getting started guide for installation instructions.

The printing system includes software for end users and network administrators, and printer drivers for access to the printer features and communication with the computer.

NOTE: For a list of printer drivers and updated HP printer software, go to www.hp.com/go/ lj5200l_software.

Printer drivers

Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer (using a printer language). Check the installation notes and readme files on the printer CD for additional software and languages.

The HP LaserJet 5200L printer uses the PCL 5e, PCL 6, and PostScript 3 emulation printer description language (PDL) drivers.

●Use the PCL 6 printer driver for the best overall performance.

●Use the PCL 5 printer driver for general office printing.

●Use the PS driver for printing from PostScript-based programs, for compatibility with PostScript Level 3 needs, or for PS flash font support.

Operating system1

PCL 5e

PCL 6

PS 3 emulation

Windows 98, Windows Millennium (Me)

Windows 20002

Windows XP (32-bit2 and 64-bit3)

Windows Server 2003 (32-bit)

Windows Server 2003 (64-bit)

Windows Vista (32–bit2 and 64–bit3)

Mac OS X V10.2 and later

1Not all printer features are available from all drivers or operating systems.

2For Windows 2000, Windows XP (32-bit), and Windows Vista (32-bit), download the PCL 5 driver from www.hp.com/go/ lj5200l_software.

3For Windows XP (64-bit) and Windows Vista (64–bit), download the PCL 6 driver from www.hp.com/go/lj5200l_software.

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Driver Autoconfiguration

The HP LaserJet PCL 6 and PCL 5e drivers for Windows and the PS drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for printer accessories at the time of

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installation. Accessories that the Driver Autoconfiguration supports are dual inline memory modules (DIMMs). If the environment supports bidirectional communication, the installer presents Driver Autoconfiguration as an installable component by default for a typical installation and for a custom installation.

Update Now

If you have modified the configuration of the HP LaserJet 5200L printer since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. To change the configuration automatically, complete the following steps:

1.On the Windows taskbar, click Start, and then click Printers. Right-click the printer, and then click

Properties.

2.In the Properties dialog box, click the Device Settings tab.

3.Under Installable Options, click Automatic Configuration.

4.In the drop-down box, click Update Now, and then click Apply.

NOTE: The Update Now feature is not supported in environments where shared Windows NT® 4.0, Windows 2000, or Windows XP clients are connected to Windows NT 4.0, Windows 2000, or Windows XP hosts.

HP Driver Preconfiguration

HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and device defaults for

HP printer drivers before installing the drivers. For more information, see the HP Driver Preconfiguration Support Guide, which is available at www.hp.com/support/lj5200l.

Additional drivers

The following drivers are not included on the CD, but are available from www.hp.com/go/ lj5200l_software.

●UNIX® model scripts

●Linux drivers

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Opening the printer drivers

Operating System	To change the settings for all	To change the default settings		To change the product
	print jobs until the software	for all print jobs		configuration settings
	program is closed
Windows 98 and Me	1. On the File menu in the	1.	Click Start, click Settings,	1.	Click Start, click Settings,
	software program, click		and then click Printers.		and then click Printers.
	Print.	2.	Right-click the driver icon,	2.	Right-click the driver icon,
	2. Select the driver, and then		and then select		and then select
	click Properties.		Properties.		Properties.
	The steps can vary; this			3.	Click the Configure tab.
	procedure is most common.
Windows 2000, XP,	1. On the File menu in the	1.	Click Start, click Settings,	1.	Click Start, click Settings,
and Server 2003	software program, click		and then click Printers or		and then click Printers or
	Print.		Printers and Faxes.		Printers and Faxes.
	2. Select the driver, and then	2.	Right-click the driver icon,	2.	Right-click the driver icon,
	click Properties or		and then select Printing		and then select
	Preferences.		Preferences.		Properties.
	The steps can vary; this			3.	Click the Device Settings
	procedure is most common.				tab.
Mac OS X V10.2 or	1. On the File menu, click	1.	On the File menu, click	1.	In the Finder, on the Go
later	Print.		Print.		menu, click Applications.
	2. Change the settings that	2.	Change the settings that	2.	Open Utilities, and then
	you want on the various		you want on the various		open Print Center (Mac OS
	pop-up menus.		pop-up menus.		X V10.2) or Printer Setup
		3.	On the Presets pop-up		Utility (Mac OS X V10.3 or
					Mac OS X V10.4).
			menu, click Save as and
			type a name for the preset.	3.	Click on the print queue.
		These settings are saved in the		4.	On the Printers menu, click
		Presets menu. To use the new			Show Info.
		settings, you must select the		5.	Click the Installable
		saved preset option every time
		you open a program and print.			Options menu.

NOTE: Configuration settings might not be available in Classic mode.

Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

The printing system software includes the following components:

●PostScript Printer Description (PPD) files

The PPDs, in combination with the Apple PostScript printer drivers, provide access to printer features. Use the Apple PostScript printer driver that comes with the computer.

●HP Printer Utility

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Use the HP Printer Utility to set up printer features that are not available in the printer driver:

◦Name the printer.

◦Assign an internet protocol (IP) address to the printer.

◦Download files and fonts.

You can use the HP Printer Utility when your printer uses a universal serial bus (USB) cable. For more information, see Using the HP Printer Utility for Macintosh on page 83.

NOTE: The HP Printer Utility is supported for Mac OS X V10.2 or later.

Installing Macintosh printing system software for direct connections (USB)

NOTE: Macintosh computers do not support parallel port connections.

The Apple PostScript driver must be installed in order to use the PPD files. Use the Apple PostScript driver that came with your Macintosh computer.

1.Connect a USB cable between the USB port on the printer and the USB port on the computer. Use a standard 2-meter (6.56-foot) USB cable.

2.Insert the printer CD into the CD-ROM drive and run the installer. If the CD menu not run automatically, double-click the CD icon on the desktop.

3.Double-click the Installer icon in the HP LaserJet Installer folder.

4.Follow the instructions on the computer screen.

USB queues are created automatically when the printer is attached to the computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected. Complete the following steps to change the queue PPD.

5.Open the Print Center or Printer Setup Utility.

6.Select the correct printer queue, and then click Show Info to open the Printer Info dialog box.

7.In the pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is selected, select the correct PPD for the printer.

8.Print a test page from any software program to make sure that the software is correctly installed.

If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking readme files on the printer CD or the flyer that came in the printer box for help.

To remove software from Macintosh operating systems

To remove the software from a Macintosh computer, drag the PPD files to the trash can.

UNIX

For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX.

Linux

For information, go to www.hp.com/go/linuxprinting.
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Utilities

The printer is equipped with several utilities that make it easy to monitor and manage the printer.

HP Easy Printer Care software

The HP Easy Printer Care software is a program that you can use for the following tasks:

●Checking the printer status

●Checking the supplies status

●Setting up alerts

●Viewing printer documentation

●Gaining access to troubleshooting and maintenance tools

Perform a complete software installation in order to use the HP Easy Printer Care software.

Other components and utilities

Windows

Macintosh OS

●Software installer — automates the printing system installation

●Online Web registration

●PostScript Printer Description files (PPDs) — use with the Apple PostScript drivers that come with the Mac OS

●The HP Printer Utility—change printer settings, view status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10.2 and later.

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Selecting print media

This printer accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect printer performance and output quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following problems:

●Poor print quality

●Increased jams

●Premature wear on the printer, requiring repair

NOTE: Some paper might meet all of the guidelines in this manual and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of media, make sure that it meets the requirements that are specified in this user guide and in the

HP LaserJet Printer Family Print Media Guide, which is available for download at http://www.hp.com/ support/ljpaperguide. Always test paper before buying large quantities.

CAUTION: Using media that does not meet HP specifications can cause problems for the printer, requiring repair. This repair is not covered by the HP warranty or service agreements.

Supported media sizes

Media size	Dimensions	Tray 1	Tray 2	Duplex1
Letter	216 x 279 mm (8.5 x 11 in)
	60 to 199 g/m2 (16 to 53 lb)
Letter-R	279 x 216 mm (11 x 8.5 in)
A4	211 x 297 mm (8.3 x 11.7 in)
A4-R	297 x 211 mm (11.7 x 8.3 in)
Legal	216 x 356 mm (8.5 x 14 in)
Executive	185 x 267 mm (7.3 x 10.5 in)
Executive (JIS)	216 x 330 mm (8.5 x 13 in)
A5	147 x 211 mm (5.8 x 8.3 in)
B5 (JIS)	183 x 257 mm (7.2 x 10.1 in)
11 x 17	279 x 432 mm (11 x 17 in)
A3	297 x 419 mm (11.7 x 16.5 in)
B4 (JIS)	257 x 363 mm (10.1 x 14.3 in)
8K	269 x 391 mm (10.6 x 15.4 in)

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Media size	Dimensions	Tray 1	Tray 2	Duplex1
8K	259 x 368 mm (10.2 x 14.5 in)
8K	273 x 394 mm (10.75 x 15.5 in)
16K	184 x 260 mm (7.24 x 10.24 in)
16K	195 x 270 mm (7.68 x 10.63 in)
16K	273 x 197 mm (10.75 x 7.75 in)
Statement	140 x 216 mm (5.5 x 8.5 in)
12 x 18	305 x 457 mm (12 x 18 in)
A6	105 x 148 mm (4.14 x 5.83 in)
RA3	305 x 430 mm (12 x 16.93 in)
B6	128 x 182 mm (5.1 x 7.2 in)
S Postcard (JIS)	100 x 148 mm (3.94 x 5.83 in)
D Postcard (JIS)	148 x 200 mm (5.83 x 7.87 in)
Envelope #10	105 x 241 mm (4.13 x 9.5 in)
Envelope Monarch	98 x 191 mm (3.87 x 7.5 in)
Envelope C5	162 x 229 mm (6.38 x 9 in)
Envelope DL	110 x 220 mm (4.33 x 8.66 in)
Envelope B5	176 x 250 mm (6.93 x 9.84 in)
Custom

1 For more information about duplexing, see Printing on both sides (duplexing) on page 69.

For more information about using print media, see Paper specifications on page 160.

Supported media types

Media type	Weight	Tray 1	Tray 2	Duplex1
Plain	60 to 199 g/m2	(16 to 53 lb)
Plain	60 to 120 g/m2	(16 to 32 lb)
Preprinted	60 to 120 g/m2	(16 to 32 lb)

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Media type	Weight	Tray 1	Tray 2	Duplex1
Letterhead	60 to 120 g/m2 (16 to 32 lb)
Transparency	0.10 to 0.14 mm thick (4.7 to 5 mils
	thick)
Prepunched	60 to 120 g/m2 (16 to 32 lb)
Bond	60 to 120 g/m2 (16 to 32 lb)
Recycled	60 to 120 g/m2 (16 to 32 lb)
Envelopes	75 to 90 g/m2 (20 to 24 lb)
Colored paper	60 to 120 g/m2 (16 to 32 lb)
Labels	0.10 to 0.14 mm thick (4.7 to 5 mils
	thick)
Cardstock	135 to 176 g/m2 (36 to 47 lb)
Rough
Light	60 to 75 g/m2 (16 to 20 lb)
Vellum	60 to 120 g/m2 (16 to 32 lb)
Tough Paper	0.10 to 0.14 mm thick (4.7 to 5 mils
	thick)
Postcard	135 to 176 g/m2 (36 to 47 lb)
Custom	60 to 199 g/m2 (16 to 53 lb)

1 For more information about duplexing, see Printing on both sides (duplexing) on page 69.

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2 Control panel

This section explains the printer control panel and menus:

●Overview

●Control-panel layout

●Using the control-panel menus

●Show Me How menu

●Retrieve Job menu

●Information menu

●Paper Handling menu

●Configure Device menu

●Diagnostics menu

●Service menu

●Changing printer-control-panel configuration settings

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Overview

You can perform most routine printing tasks from the computer by using the program or printer driver. These two methods are the most convenient way to control the printer, and they will override the printer- control-panel settings. See the Help file for your program, or, for more information about gaining access to the printer driver, see Opening the printer drivers on page 9.

You can also control the printer by changing settings at the printer control panel. Use the control panel to gain access to printer features that the program or printer driver do not support.

You can print a menu map at the printer control panel that shows the settings with the currently selected values (see Using printer information pages on page 80).

Some menus or menu items appear only if certain options are installed in the printer.

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Control-panel layout

The control-panel display gives you complete, timely information about the printer and print jobs. Menus provide access to printer functions and detailed information.

The message and prompt areas of the display alert you to the state of the printer and tell you how to respond.

1			11
			10
2	?
			9
3	Menu	Stop	8
			7
	Ready Data	Attention

	4		5		6
Number	Button or light						Function
1	Control-panel display						● Shows status information, menus, help information, and error
							messages.
2	Help ( ) button						● Provides information about the message on the control-panel display.
3	Menu button						● Opens and closes the menus.
4	Ready light						● On: The printer is online and ready to accept data to print.
							● Off: The printer cannot accept data because it is offline (paused) or has
							experienced an error.
							● Blinking: The printer is going offline. The printer stops processing the
							current print job and expels all of the active pages from the paper path.
5	Data light						● On: The printer has data to print, but is waiting to receive all of the data.
							● Off: The printer has no data to print.
							● Blinking: The printer is processing or printing the data.
6	Attention light						● On: The printer has experienced a problem. Make note of the message
							on the control-panel display, and then turn the printer off and on. See
							Control-panel messages on page 103 for help in resolving problems.
							● Off: The printer is functioning without error.
							● Blinking: Action is required. See the control-panel display.
7	Stop button						● Cancels the current print job in process and expels all of the active
							pages from the paper path. The time that it takes to cancel the job
							depends on the size of the print job. (Press the button only once.) Also
							clears continuable errors that are associated with the canceled job.
							NOTE: The control-panel lights cycle while the print job is cleared from both
							the printer and the computer, and then the printer returns to the Ready state.

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Number	Button or light		Function
8	Down (	) button	● Navigates to the next item in the list, or decreases the value of numeric
			items
9	Select (	) button	● Clears an error condition when the condition is clearable
			● Saves the selected value for an item
			● Performs the action that is associated with the item that is highlighted
			on the control-panel display
10	Back (	) button	● Backs up one level in the menu tree or backs up one numeric entry
			● Closes menus if held down for more than 1 second
11	Up (	) button	● Navigates to the previous item in the list, or increases the value of
			numeric items

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