LaserJet 3200 All-in-One
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LaserJet
all-in-one
hp LaserJet 3200
printer fax copier scanner·· ·
service
manual
HP LaserJet 3200 product
Service manual
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Copyright Information
© 2000 Hewlett-Packard
Company
All Rights Reserved.
Reproduction, adaptations, or
translation without prior written
permission is prohibited except
as allowed under copyright
laws.
Part number C7052-90923
First edition, September 2000
Printed in USA
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the
Government is subject to
restrictions as set forth in
subparagraph (c) (1)(ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.”
Trademark Credits
Microsoft, Windows, and MS-
DOS are U.S. registered
trademarks of Microsoft
Corporation.
E
NERGY STAR is a U.S.
registered service mark of the
U.S. EPA.
All other products mentioned
herein may be trademarks of
their respective companies.
This product is
approved for use only
in the United States.
Local country laws may prohibit
the use of this product outside
of the countries specified. It is
strictly forbidden by law in most
countries to connect
nonapproved telecommuni-
cations equipment (fax
machines) to public telephone
networks.
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety
precautions when using this
product to reduce risk of injury
from fire or electric shock.
1 Read and understand all
instructions in the user
guide.
2 Observe all warnings and
instructions marked on the
product.
3 Use only a grounded
electrical outlet when
connecting the
HP LaserJet 3200 product
to a power source. If you
don’t know whether the
outlet is grounded, check
with a qualified electrician.
4 Do not touch the contacts
on the end of the
telephone cord or any of
the sockets on the
HP LaserJet 3200 product.
Replace damaged cords
immediately.
5 Never install telephone
wiring during a lightning
storm.
6 Unplug this product from
wall outlets and telephone
jacks before cleaning.
7 Do not install or use this
product near water or
when you are wet.
8 Install the product securely
on a stable surface.
9 Install the product in a
protected location where
no one can step on or trip
over the line cord and the
line cord will not be
damaged.
10 If the product does not
operate normally, see the
online user guide.
11 Refer all servicing
questions to qualified
personnel.
Information regarding FCC
Class B, Parts 15 and 68
requirements can be found in
the user guide.
EN 3
Contents
1 Product information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hardware description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Firmware description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Additional product stewardship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Environmental conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2 Installation and operation
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Identifying product components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Control panel lights and keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the control panel menu structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Control panel error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Selecting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Selecting media to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Selecting media to fax, copy, or scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Loading media to fax, copy, or scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Loading media to be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Selecting the output path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3 Maintenance
Life expectancies of consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cleaning and maintaining the equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cleaning the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cleaning the scanner path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Recalibrating the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
User-replaceable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4 Chapter - Contents EN
4 Operational overview
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Optical system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Draft mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
MEt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Enhanced I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Page Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
PJL Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Printer functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Engine control unit/power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Printer paper feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Basic sequence of operation (formatter-to-printer) . . . . . . . . . . . . . . . . . . . . . . . . . . 82
5 Removal and replacement
Removal and replacement strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Parts removal order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Right side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Left side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Internal paper guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Printer door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Document scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Contact image sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Document scanner pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Document scanner separation pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Document scanner motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Control panel/scanner board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Laser/scanner assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Output roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Delivery assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Paper exit-sensor flag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Fusing element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Gear train motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
EN 5
Pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Paper-pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Kick plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Bottom assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Formatter pan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Formatter and LIU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
ECU pan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Paper-feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
6 Troubleshooting
Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Image formation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Checking the toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Solving image-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Solving paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Functional checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Half-self-test functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Drum rotation functional check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Heating element check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
High-voltage power supply check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Paper path check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Service mode functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Secondary service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Developer’s menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Diagnostic mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
NVRAM init . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
PJL software commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Internal reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Printing all fax reports at once . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
T.30 protocol trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Document scanner recalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Main wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Locations of connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
7 Parts and diagrams
Ordering parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Related documentation and software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Parts exchange program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
6 Chapter - Contents EN
How to use the parts lists and diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Common hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Document scanner assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Feeder assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Electrical components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Index
EN Figures 7
Figures
Figure 1. Model and serial number label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2. Front and side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 3. Top view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 4. Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 5. Product dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 6. Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 7. Basic configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 8. Document scanner path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 9. Printer unit functional block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 10. ECU loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Figure 11. Overview of laser/scanner operation . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 12. High-voltage power supply circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 13. Image formation block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 14. Printer path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Figure 15. Solenoid, photosensors, and switches. . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 16. General timing diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 17. DIMMs removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 18. Back cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 19. Right side cover removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure 20. Right side cover removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 21. Internal paper guide removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Figure 22. Top cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Figure 23. Printer door removal (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 24. Printer door removal (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 25. Printer door removal (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 26. Printer door removal (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 27. Document scanner assembly removal (1 of 3). . . . . . . . . . . . . . . . . . 100
Figure 28. Document scanner assembly removal (2 of 3). . . . . . . . . . . . . . . . . . 101
Figure 29. Document scanner assembly removal (3 of 3). . . . . . . . . . . . . . . . . . 102
Figure 30. Contact image sensor removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 31. Contact image sensor removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 32. Document scanner pickup roller removal. . . . . . . . . . . . . . . . . . . . . . 105
Figure 33. Document scanner separation pad removal. . . . . . . . . . . . . . . . . . . . 106
Figure 34. Document scanner motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 35. Upper guide assembly removal (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 36. Upper guide assembly removal (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 37. Upper guide assembly removal (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 38. Upper guide assembly removal (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . 111
Figure 39. Control panel/scanner board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Figure 40. Laser/scanner assembly removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Figure 41. Output roller removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
8 Chapter - Figures EN
Figure 42. Output roller removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figure 43. Delivery assembly removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Figure 44. Delivery assembly removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure 45. Paper exit-sensor flag removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 46. Fusing element removal (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 47. Fusing element metal clips reinstallation . . . . . . . . . . . . . . . . . . . . . . 120
Figure 48. Fusing element removal (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Figure 49. Fusing element removal (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 50. Fusing element removal (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Figure 51. Gear train motor (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 52. Gear train motor (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 53. Gear train motor (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Figure 54. Solenoid removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Figure 55. Pressure roller removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Figure 56. Pressure roller removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Figure 57. Transfer roller removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Figure 58. Paper-pickup assembly removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . 132
Figure 59. Paper-pickup assembly removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . 133
Figure 60. Kick plate removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Figure 61. Separation pad removal (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Figure 62. Separation pad removal (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Figure 63. Formatter pan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Figure 64. Formatter and LIU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Figure 65. ECU pan removal (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Figure 66. ECU pan removal (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Figure 67. Paper-feed assembly removal (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 141
Figure 68. Paper-feed assembly removal (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 142
Figure 69. Paper-feed assembly removal (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 143
Figure 70. Engine test switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Figure 71. Toner cartridge high-voltage connection points . . . . . . . . . . . . . . . . . 171
Figure 72. High-voltage connector assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Figure 73. Overriding SW301 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Figure 74. NVRAM PJL factory variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Figure 75. Example of a successfully sent fax. . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Figure 76. Example of a successfully received fax . . . . . . . . . . . . . . . . . . . . . . . 190
Figure 77. Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Figure 78. Main wiring (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Figure 79. Main wiring (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Figure 80. Locations of connectors (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Figure 81. Locations of connectors (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Figure 82. Locations of connectors (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Figure 83. Assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Figure 84. Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Figure 85. External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Figure 86. Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Figure 87. Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Figure 88. Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
EN 9
Figure 89. Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Figure 90. Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Figure 91. Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Figure 92. Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Figure 93. Feeder assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Figure 94. Electrical components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
10 Chapter - Figures EN
EN Tables 11
Tables
Table 1. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 2. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 3. Power specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 4. Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 5. Operating acoustical emissions (per ISO 9296) specifications . . . . . . 18
Table 6. Skew specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Table 7. Control panel error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table 8. Media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Table 9. Life expectancies of consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 10. Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Table 11. Control panel error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Table 12. Communication errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Table 13. Solving image-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Table 14. Solving paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Table 15. Diagnostic mode key sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Table 16. Fax phase sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Table 17. Appropriate responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Table 18. Fax abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Table 19. Authorized parts resellers in the United States . . . . . . . . . . . . . . . . . 200
Table 20. Technical support Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Table 21. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Table 22. Common fasteners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Table 23. Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Table 24. External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Table 25. Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Table 26. Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Table 27. Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Table 28. Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Table 29. Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Table 30. Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Table 31. Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Table 32. Feeder assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Table 33. Electrical components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Table 34. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Table 35. Numerical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
12 Chapter - Tables EN
EN Chapter contents 13
1Product information
Chapter contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hardware description . . . . . . . . . . . . . . . . . . . . . . . . . .14
Firmware description . . . . . . . . . . . . . . . . . . . . . . . . . .15
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . .26
Additional product stewardship . . . . . . . . . . . . . . . . . . . . . . .27
Environmental conformity. . . . . . . . . . . . . . . . . . . . . . . 27
14 Chapter 1 - Product information EN
Introduction
The HP LaserJet 3200 product is a powerful business tool with the
capabilities of a full range of office equipment. With the HP LaserJet
3200 product, you can:
l Print—Print documents easily with the laser quality you have
come to expect from an HP LaserJet printer.
l Fax—Use the HP LaserJet 3200 product as a standalone fax
machine to send and receive faxes, as well as perf orm advan ced
tasks such as forwarding faxes to other locations. Use the
software to send faxes from and receive them to your computer.
l Copy—Make superior laser-quality copies. You can make up to
99 copies of a 30-page original. You can also enlarge, reduce,
adjust contrast, and collate.
l Scan—Scan important documents to create electronic files.
l Use software—Use the software to print, fax, copy, or scan. Also
use the software to store and organize scanned documents.
Hardware description
The HP LaserJet 3200 product provides 1200 dot-per-inch (dpi)
printing, plus scanning capabilities. The scanner scans at 600 dpi/
24 bits per pixel (bpp) and contains a document feeder that holds up
to 30 pages.
The HP LaserJet 3200 product prints nine pages per minute (ppm). I t
provides an excellent Windows printing solution, ease of use, and
higher performance. With 1200 dpi printing resolution, the
HP LaserJet 3200 product has exceptional text and graphics print
quality. The simplified control panel and improved paper handling
make this product very simple to use.
There is one main media input tray with a 125-sheet capacity for
continuous, multiple-page printing. Manual, single-sheet printing is
possible through the single-sheet input tray. Both trays are center-
justified for all supported paper sizes. The output tray holds up to 100
sheets.
The HP LaserJet 3200 product has a very fast first-page-out, at less
than eighteen seconds. The formatter board contain s 12 MB of ROM,
8 MB of RAM, and a 32-bit MCF5202 chip. There is one DIMM slot
available for DIMM expansion (supporting an 8 MB, 16 MB, 32 MB, or
EN Introduction 15
64 MB DIMM). The HP La se rJet 3200 product engine has a 1,000
average (10,000 peak) page-per-month duty cycle and has no fan.
The toner life for the HP LaserJet 3200 product is 2,500 pages.
Firmware description
The firmware in the HP LaserJet 3200 product includes:
l Enhanced PCL 6 with status readback
l 45 fonts in Intellifont format, plus Cyrillic
l Full-page 600 dpi bitmap
l Pixel placement, mosaic characters
l Memory Enhancement technology (MEt) with hardware
compression/decompression
The HP LaserJet 3200 product firmware also has REt and
EconoMode functionality. Scan capability includes 600 dpi and 24-bit
color.
16 Chapter 1 - Product information EN
Product specifications
Table 1. Physical specifications
Category Specification
Height 272 mm (10.71 inches) without supports attached;
404 mm (15.91 inches) with supports attached
Depth 390 mm (15.36 inches) without supports attached;
598 mm (23.55 inches) with supports attached
Width 384 mm (15.12 inches)
Weight (cartridge
installed)
10.6 kilograms (23.37 pounds)
Table 2. Environmental specifications
Category Specification
Operating
environment
Printer plugged into an AC outlet:
l Temperature: 15 to 32.5 degrees Celsius (C);
59 to 90.5 degrees Fahrenheit (F)
l Humidity: 20 to 80 percent relative humidity
(no condensation)
Storage environment Printer unplugged from an AC outlet:
l Temperature: 0 to 40 degrees C (32 to 104
degrees F)
l Humidity: 10 to 90 percent relative humidity
(no condensation)
EN Product specifications 17
Table 3. Power specifications
Category Specification
Power
requirements
100 to 120 Volts alternating current (Vac),
50/60 Hz (±2%; 127 Vac, 60 Hz NOM
Power consumption
(in continuous copy
mode)
200 watts
Power consumption
(idle)
6 watts
Minimum
recommended circuit
capacity
4.5 amps at 115 V
2.5 amps at 230 V
Table 4. Performance
Category Specification
Print resolution 1200 dpi
Scan resolution 600 dpi optical, with 256 levels of gray and 24-bit
color
Fax resolution Standard: 203 by 98 dpi
Fine: 203 by 196 dpi
Superfine: 300 by 300 dpi (no halftone)
Photo: 300 by 300 dpi (halftone enabled)
Print speed 9 ppm
Copy speed 9 ppm
18 Chapter 1 - Product information EN
Table 5. Operating acoustical emissions (per ISO 9296)
specifications
Category Specification
Sound Power Level,
L
WAd
(1 bel = 10 decibels)
6.3 bels (B)
Sound Pressure Level,
L
pAm
(operator position)
57 decibels (dB)
Sound Pressure Level,
L
pAm
(bystander position)
48 dB
Table 6. Skew specifications
Category Specification
Print skew—left 0.6% (1.5 mm over 250 mm in length)
Print skew—right
angle accuracy
0.64% (1.2 mm over 190 mm in width)
Scan skew 1.2%
EN Model and serial numbers 19
Model and serial numbers
The model number and serial number are listed on an identi fication
label located on the back of the printer.
The serial number contains inf ormation about the country of origin,
the revision level, the production code, and production number of the
HP LaserJet 3200 product.
The label also contains power rating and regulatory information.
Figure 1. Model and serial number label
20 Chapter 1 - Product information EN
Product overview
Figure 2. Front and side view
1 Front paper path door
2 Document output slot
3 Control panel/document release door
4 Printer door
5 Printer door release latches
4
3
2
1
5
EN Product overview 21
Figure 3. Top view
6 Document feeder tray
7 Paper output bin
8 Single-sheet input tray
9 Paper input tray
10 Special media lever
6
9
7
8
10
22 Chapter 1 - Product information EN
Figure 4. Rear view
11 Phone line connectors
12 Power cable connector
13 Model and serial number label
14 Memory door
15 Parallel cable connector
16 USB connector
12
13
17
14
15
16
EN Warranty statement 23
Warranty statement
This warranty gives specific legal rights. There may also be other
rights which vary from area to area. See the user guide for further
warranty information or see the warranty card included with the
printer.
Hewlett-Packard limited warranty statement
HP LaserJet 3200 product ONE-YEAR LIMITED WARRANTY
1 HP warrants to you, the end-user customer, that HP hardware,
accessories, and supplies, will be free from defects in materials
and workmanship after the date of purchase, for the period
specified above. If HP receives notice of such defects during the
warranty period, HP will, at its option, either repair or replace
products which prove to be defective. Re placement products may
be either new or like-new.
2 HP warrants to you that HP software will not fail to execute its
programming instructions after the date of purchase, for the
period specified above, due to defects in material and
workmanship when properly installed and used. If HP receives
notice of such defects during the warranty period, HP will replace
software media which does not execut e its pr og ra m m ing
instructions due to such defects.
3 HP does not warrant that the operation of HP products will be
uninterrupted or error free. If HP is unable, within a reason ab le
time, to repair or replace any product to a condition as warranted,
you will be entitled to a refund of the purchase price upon prompt
return of the product.
4 HP products may contain remanufactured parts equivalent to a
new in performance or may have been subject to incidental use.
5 Warranty does not apply to defects resulting from (a) improper or
inadequate maintenance or calibration, (b) software, interfacing,
parts or supplies not supplied by HP, (c) unauthorized
modification or misuse, (d) operation outside of the published
environmental specifications for the product, or (d) improper site
preparation or maintenance.
6
HP MAKES NO OTHER EXPRESS WARRANTY OR
CONDITION WHETHER WRITTEN OR ORAL
. TO THE
EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED
WARRANTY OR CONDITION OR MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
24 Chapter 1 - Product information EN
PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY SET FORTH ABOVE. Some countries, states or
provinces do not allow limitations on the duration of an implied
warranty, so the above limitation or exclusion might not apply to
you. This warranty gives you specific legal rights and you might
also have other rights that vary from country to country, state to
state, or province to province.
7 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES
IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND
EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN
NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT,
OR OTHERWISE. Some countries, states or provinces do not
allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to
you.
EN Declaration of Conformity 25
Declaration of Conformity
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name: Hewlett-Packard Company
Manufacturer’s Address: 11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA
declares, that the product
Product Name: HP LaserJet 3200 product
Model Number: C7052A, 7053A, 7055A (Printer/Fax/Scanner/Copier)
Product Options: ALL
conforms to the following Product Specifications:
Safety: IEC 950:1991+A1+A2+A3+A4/EN 60950:1992+A1+A2+A3+A4+A11
IEC60825-1:1993+A1/EN 60825-1:1994+A11 Class 1 Laser/LED Product
EMC: CISPR 22:1997/EN 55022:1998 Class B
1
CISPR 24:1997/EN 55024:1998
IEC 61000-3-2:1995/EN61000-3-2:1995
IEC61000-3-3:1994/EN61000-3-3:1995
FCC Title 47 CFR, Part 15 Class B
2
/ ICES-003, Issue 2
AS / NZS 3548:1995
Supplementary Information:
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC,
the EMC Directive 89/336/EEC, and the R&TTE Directive 1999/5/EC (Annex II) and carries the
CE-marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal
Computer Systems.
2) This Device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
April 18, 2000
For Compliance Information ONLY, contact:
Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise ID, 83707-
0015 (Phone: 208-396-6000)
26 Chapter 1 - Product information EN
Toner cartridge information
The toner cartridge is designed to simplify replacement of the major
consumable parts. The toner cartridge contains the printing
mechanism and a supply of toner.
At 5% page coverage, a toner cartridge will print approximately 2,500
pages. However, a toner cartridge should print more pages if it
regularly prints pages with less coverage, such as short memos. The
cartridge might print fewer pages if heavy or bold print is used.
Note For best results, always use a toner cartridg e before the expiration date
stamped on the toner cartridge box.
Refilled toner cartridges
While Hewlett-Packard does not prohibit the use of refilled toner
cartridges during the warranty period or while the printer is under a
maintenance contract, it is not recommended for the following
reasons:
l Repairs resulting from the use of refilled toner cartridges are not
covered under Hewlett-Packard warranty or maintenance
contracts.
l Hewlett-Packard has no control or process to ensure that a
refilled toner cartridge functions at the high level of reliability of a
new HP LaserJet toner cartridge. Hewlett-Packard also cannot
predict the long term reliability effect on the printer from using
different toner formulations found in refilled cartridges.
l The print quality of HP LaserJet toner cartridges influences the
customer’s perception of the printer. Hewlett-Packard has no
control over the actual print quality of a refilled toner cartridge.
Recycling toner cartridges
In order to reduce waste, Hewlett-Packard offers a recycling program.
Cartridge components that do not wear out are r ecycled. Plastics and
other materials are recycled. Hewlet t-Packard pays the shipping
costs from the user to the recycling plant. To join this recycling effort,
follow the instructions inside the toner cartridge box.
EN Additional product stewardship 27
Additional product stewardship
Environmental conformity
The design of this HP LaserJet product facilitates the
recycling of:
Printer and parts
Design for recycling has been incorporated into this printer and its
accessories. The number of materials has been kept to a minimum
while ensuring proper functionality and high product reliability.
Dissimilar materials have been designed to separate easily.
Fasteners and other connections are easy to locate, access, and
remove with common tools. High-priority parts h ave been designed to
be accessed quickly for efficient disassembly and repair. Plastic parts
have been primarily designed in two colors to enhance recycling
options. A few small parts are colored specifically to highlight
customer access points. The plastics used in the printer housing and
chassis are technically recyclable.
28 Chapter 1 - Product information EN
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