Doro 621 Instruction Manual

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Doro PhoneEasy® 621

English

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1.	Earpiece	14.	Right selection button
2.	Display	15.	Charging socket
3.	Arrow buttons	16.	Headset socket
4.	Left selection button	17.	Assistance button
5.	Call button	18.	Camera lens
6.	Speed dials	19.	Loudspeaker
7.	Voice mail	20.	Green light = New message
8.	Input method/Silent		/ Missed call
9.	Camera shortcut	21.	Red light = Battery level low
10.	Message shortcut		/ Charging
10.	Message shortcut	22.	Charging stand
11.	Volume control	22.	Charging stand
11.	Volume control	23.	Lanyard
12.	End call/Power on/off	23.	Lanyard
12.	End call/Power on/off
13.	Microphone

The items supplied with your phone might vary depending on the software and accessories available in your region or offered by your service provider. You can obtain additional accessories from your local Doro dealer. The supplied accessories provide the best performance with your phone.

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Contents
Installation.....................................................................................................	1
Install the SIM card, memory card and the battery ............................	1
Charging.........................................................................................................	2
Get to know your phone................................................................................	3
Assistive functions.................................................................................	3
Turn the phone on and off....................................................................	3
Phone indicators ...................................................................................	4
Navigate the phone...............................................................................	4
Entering text .....................................................................................	5
Call functions.................................................................................................	6
Make a call.............................................................................................	6
Call from the phonebook ......................................................................	6
Receive a call.........................................................................................	6
Volume control.......................................................................................	7
Hearing aid compatible.........................................................................	7
Call options............................................................................................	8
Call waiting.............................................................................................	8
Call information.....................................................................................	8
Speed dial ........................................................................................	9
Silent......................................................................................................	9
Headset..................................................................................................	9
SOS calls................................................................................................	9
Assistance button .............................................................................	9
Phonebook...................................................................................................	11
Add contact..........................................................................................	11
Create ICE contact (In Case of Emergency) ..................................	11
Manage phonebook contacts.............................................................	11
Owner number.....................................................................................	12
ICE (In Case of Emergency) ....................................................................	13
Messages.....................................................................................................	14
Create and send text message (SMS) ...............................................	14
Create and send picture message (MMS).........................................	14
Create and send a voice message.....................................................	15
Inbox, Outbox and Sent.......................................................................	16
Call log..........................................................................................................	17
Retrieve and dial .................................................................................	17

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Camera.........................................................................................................	17
Camera (take photos) .........................................................................	17
Video camera.......................................................................................	18
Picture gallery and Video gallery........................................................	19
Connect the phone to a computer .............................................................	19
Drag and drop content between phone and a computer .................	20
Disconnect the USB cable safely........................................................	20
Settings........................................................................................................	20
General.................................................................................................	20
Sound...................................................................................................	23
Display..................................................................................................	25
Calls......................................................................................................	26
Messages.............................................................................................	30
Camera.................................................................................................	33
Assistance .......................................................................................	33
Bluetooth® ............................................................................................	36
Security ................................................................................................	37
File manager........................................................................................	39
Additional functions ....................................................................................	40
Organizer..............................................................................................	40
More.....................................................................................................	43
Status...................................................................................................	45
Instructions for the REMOTE USER....................................................	45
Troubleshooting...........................................................................................	48
Safety instructions.......................................................................................	50
Network services and costs................................................................	50
Operating environment .......................................................................	50
Medical units.......................................................................................	51
Areas with explosion risk ....................................................................	51
Li-ion battery........................................................................................	51
Protect your hearing............................................................................	52
Emergency calls...................................................................................	52
Vehicles................................................................................................	52
Care and maintenance ...............................................................................	53
Warranty.......................................................................................................	53
Specifications..............................................................................................	54
Hearing aid ..........................................................................................	54
Specific Absorption Rate (SAR) ..........................................................	54

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Declaration of Conformity...................................................................

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Installation

IMPORTANT!

Turn off the phone and disconnect the charger before removing the battery cover.

Install the SIM card, memory card and the battery

The SIM and memory card holder’s are located inside the battery compartment.

1.Remove the battery cover and the battery if it is already installed.

2.Optional: Insert the memory card into the slot under the SIM card holder. Make sure that the memory card contacts are facing upwards and push the card in, until you hear a click. Take care not to scratch or bend the contacts on the card. To remove or replace the card, push the card in until you hear a click and then pull the card out.

3.Insert the SIM card by gently sliding it into the holder. Make sure that the SIM card’s contacts are facing down and that the cut off corner is pointing out. Take care not to scratch or bend the contacts on the SIM card.

4.Insert the battery by sliding it into the battery compartment with the contacts facing downwards to the right.

5.Replace the battery cover.

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IMPORTANT!

Use only compatible memory cards for use with this device. Compatible card type: microSD, microSDHC.

Incompatible cards may damage the card itself, the device and corrupt data stored on the card. Depending on the market some phones may have a pre-installed memory card.

Charging

CAUTION

Only use batteries, charger and accessories that have been approved for use with this particular model. Connecting other accessories may be dangerous and may invalidate the phones type approval and guarantee.

When the battery is running low, is displayed and a warning signal is heard. To charge the battery, connect the mains adapter to a wall socket and to the charging socket y.

When the charger is connected to the phone, is displayed briefly,

and when it is disconnected. The battery charge indicator will be animated while charging. It takes approximately 3 hours to fully charge the battery.

When charging is completed, is displayed on the screen. If the phone is turned off when the charger is connected to the phone only the battery charge indicator will be shown on the display.

Note! To save power the LCD backlight goes off after a while. Press any button to illuminate the display. Full battery capacity will not be reached until the battery has been charged 3–4 times. Batteries degrade over time, which means that call time and standby time will normally decrease with regular use.

Save energy

When you have fully charged the battery and disconnected the charger from the device, unplug the charger from the wall outlet.

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Get to know your phone

Assistive functions

The following symbols indicate information in the manual about assistive functions for:

Seeing	Handling
Hearing	Safety

Turn the phone on and off

Press and hold the red button	on the phone to turn it on/off. Con-
firm with Yes to power off.

If the SIM card is valid but protected with a PIN code (Personal Identification Number), PIN is displayed.

•Enter the PIN code and press OK ( upper left corner of keypad). Delete with Clear ( upper right corner of keypad).

Note! If PIN and PUK codes were not provided with your SIM card, please contact your service provider.

Attempts: # shows the number of PIN attempts left. When no more attempts remain, PIN blocked is displayed. The SIM card must now be unlocked with the PUK code (Personal Unblocking Key).

1.Enter the PUK code and confirm with OK.

2.Enter a new PIN code and confirm with OK.

3.Re-enter new PIN code and confirm with OK.

Start-up wizard

When starting the phone for the first time, you can use the Start-up wizard to set some basic settings.

•Press Yes to change or No if you do not want to change.

The default language is determined by the SIM card. See General, p.20 on how to change language, time and date.

Tip: You can run the Start-up wizard later if you want, see Start-up wizard, p.21.

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Change the language, time and date

The default language is determined by the SIM card. See General, p.20 on how to change language, time and date.

Phone indicators

Lights on the phone will:

•Flash green when you have a new message or a missed call. After reading the new message/missed call, the flashing will stop.

•Flash red when the battery is running low and during charging.

Navigate the phone

Standby (idle mode)

When the phone is ready to use, and you have not keyed in any characters, the phone is in standby.

•Press to return to standby mode.

•Press left selection button to access the phone Menu or right selection button Name to access your saved contacts in the phonebook.

Tip: You can always press to return to standby.

Scroll

•Use the arrow buttons / to scroll in menus.

Step-by-step instructions

The arrow () indicates next action in step-by-step instructions. To confirm an action, press OK. To select an item, scroll or highlight the item using / and then press OK.

Example:

•Press Menu Phonebook -New contact- Add.

To perform the example on your Doro PhoneEasy® 621 you should do the following:

1.Press Menu, scroll to Phonebook and press OK.

2.Select -New contactand press Add.

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Entering text

Entering text manually

Select character

•Press a numerical key repeatedly until the desired character is shown. Wait a few seconds before entering the next character.

Special characters

1.Press * for a list of special characters.

2.Select the desired character with / and press OK to confirm.

Move the cursor within text

•Use the side keys +/– to move the cursor within the text.

Upper case, lower case and numerals

•Press # to choose between upper case, lower case and numerals. See Input mode, p.6.

Change input language

1.Press and hold #for a list of available languages.

2.Select language with / and press OK to confirm.

Entering text with predictive text

In some languages you can use the Smart ABC (eZiType™) input method which uses a dictionary to suggest words. See Predictive text , p.30 on how to activate predictive text.

Press each key once, even if the displayed character is not the one you want. The dictionary will suggest words based on the keys you have pressed. Example, to write the word “Fred”:

1.Press 3, 7, 3, 3. Complete the word before looking at the suggestions.

2.Use / to view the suggested words.

3.Press Select and continue with the next word. Alternatively, press 0to continue with the next word.

If none of the suggested words are correct, use manual input mode.

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Input mode

Press #to change input mode. The icon on the top left of the display indicates the input mode.

Abc	Sentence case with predictive text
ABC	UPPER CASE with predictive text
abc	lower case with predictive text
Abc	Sentence case
ABC	UPPER CASE
abc	lower case
123	Numerals

Call functions

Make a call

1.Enter the phone number including the area code. Delete with Clear.

2.Press to dial. Press Abort to cancel dialling.

3.Press to end the call.

Tip: For international calls, always use + before the country code for best operation. Press * twice for the international prefix +.

Call from the phonebook

1.Press Name to open the phonebook.

2.Use / to scroll through the phonebook, or quick search by pressing the key corresponding to the first letter of the entry, see Entering text , p.5.

3.Press Call to dial the selected entry, or press Back to return to standby.

Receive a call

To answer an incoming call when the flip is closed, open the flip.

To answer an incoming call when you have set Open to answer to Off, see Answer mode, p.28.

1.Open the flip and press to answer.

Alternatively press Silent to switch off the ringsignal or press /close the flip to reject the call directly (busy signal).

2.Press to end the call.

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Tip: Press and hold +/– to temporarily switch off the ringsignal without opening the flip.

Volume control

Use the side buttons +/– to adjust the sound volume during a call. The volume level is indicated on the display. If you use a hearing aid or have hearing difficulties when using the telephone in a noisy environment, you can customise the phone's audio settings, see Audio setup , p.23.

Hearing aid compatible

This telephone is hearing aid compatible. Hearing-aid compatibility is not a guarantee that a specific hearing aid will work with a specific telephone. Mobile telephones contain radio transmitters that may interfere with hearing aid performance. This phone has been tested for use with hearing aids, for some of the wireless technologies that it uses, but there may be some newer wireless technologies that have not been tested yet for use with hearing aids. To ensure that a specific hearing aid works well with this telephone, test them together before making a purchase.

The standard for hearing aid compatibility contains two types of ratings:

•M: To use your hearing aid in this mode, make sure that your hearing aid is set to "M-mode" or acoustic coupling mode, and position the telephones receiver near the hearing aid’s built-in microphone. For the best results, try using the telephone in different positions relative to your hearing aid—for example, placing the receiver slightly above the ear may result in better performance for hearing aids with microphones positioned behind the ear.

•T: To use your hearing aid in this mode, make sure that your hearing aid is set to "T-mode" or telecoil coupling mode (not all hearing aids have this mode). For the best results, try using the telephone in different positions relative to your hearing aid—for example, placing the receiver slightly below or in front of the ear may result in better performance.

See also Audio setup , p.23 on how you can customise the telephones audio settings.

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Call options

During a call the selection buttons1 () give access to additional functions.

Options (left selection button)

•Hold single call/Retrieve single to hold/retrieve the current call.

•End single call to end the current call (same as ).

•New call to call another number (Conference).

•Phonebook to search the phonebook.

•Messages to write or read text messages.

•Mute to disable the microphone.

SPK on (right selection button)

The loudspeaker allows you to speak without holding the phone closely to the ear.

•SPK on to activate and speak clearly into the phone microphone at a maximum distance of 1 m. Use the side keys +/– to adjust the loudspeaker volume.

•SPK off to return to normal mode.

Note! Loud background noises (music, etc.) may interfere with the sound quality.

Call waiting

An alert tone is heard if there is an incoming call while talking.

To put the current call on hold and answer the incoming call:

•Press Options Answer.

Tip: Call waiting must be activated, see Call setup, p.28.

Call information

During a call, the outgoing or incoming phone number and the elapsed call time is displayed. If the identity of the caller is withheld, Unknown is displayed.

1.Selection buttons have multiple functions. The current key function is shown above the selection button on the display.

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Speed dial

Use A–B, 0and 2–9to speed dial an entry from standby.

•Press and hold the corresponding key. See Speed dial , p.27.

Silent

Silent is a fixed profile with Keypad tone, Message tone and Ringtone disabled, while Vibration, Tasks, Daily reminder and Alarm are unchanged.

•Press and hold shortcut button # to activate/deactivate Silent mode.

Headset

When a headset is connected, the internal microphone in the phone is automatically disconnected. If available, use the answer key on the headset to answer and end calls.

CAUTION

Using a headset at high volume may damage your hearing. Adjust the volume level carefully when using a headset.

SOS calls

As long as the phone is switched on, it is always possible to place an SOS call by entering the main local emergency number for your present location followed by .

Some networks accept calls to emergency numbers without a valid SIM card. Contact your service provider for more information.

Assistance button

IMPORTANT!

Always inform recipients in the Number list that they are listed as your assistance contacts.

CAUTION

When an assistance call is activated the phone is pre-set to handsfree/ speakerphone mode. Do not hold the device near your ear when the handsfree mode is in use, because the volume may be extremely loud.

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The assistance button allows easy access to contact your predefined help numbers (Number list) should you need help. The assistance function may need to be activated before use. See Assistance , p.33 on how to activate as described or with 3 button presses, how to enter recipients in the numbers list and how to edit the text message.

•Press and hold the assistance button for 3 seconds, or press it twice within 1 second. The assistance call begins after a delay of 5 seconds. In this time you can prevent a possible false alarm by pressing .

•An assistance text message (SMS) is sent to all recipients.

•The first recipient in the list is dialled. If the call is not answered within 25 seconds, the next number is dialled. Dialling is repeated 3 times or until the call is answered, or until is pressed.

•The assistance function may be configured so that the receiver of the call must press "0" (zero) to confirm, in order to stop the alarm sequence. If there is a risk that the assistance call will be answered by a voicemail/answering service, please activate the function Confirm with "0". See Confirm with "0", p.35.

Note! Some private security companies can accept automatic calls from their clients. Always contact the security company before using their phone number.

IMPORTANT!

Information to the receiver of an assistance call, when Confirm with "0" is activated:

•After receiving the assistance message, each number in the Number list will be called sequentially.

•To confirm the assistance call, the receiver needs to press 0.

•If the receiver doesn’t press 0within 60 seconds (after answering) the call will be disconnected and the next number in the sequence will be called.

•If the receiver presses 0 within 60 seconds, the call is confirmed and no further call attempts will be made (assistance sequence interrupted).

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Phonebook

The phonebook can store 500 entries with 3 phone numbers in each entry.

Add contact

1.Press Menu Phonebook -New contact- Add.

2.Enter a Name for the contact, see Entering text , p.5. Delete with Clear.

3.Use / to select Mobile, Home or Office and enter the phone number(s) including the area code.

4.Select None Edit to associate a picture to the contact.

This picture will be displayed when the corresponding contact is calling you and may also be visible in the phonebook, see Phonebook picture, p.23.

•Take picture to use the camera to take a picture.

•My pictures to select an existing picture.

5.Press Save.

Tip: For international calls, always use + before the country code for best operation. Press * twice for the international prefix +.

Create ICE contact (In Case of Emergency)

With additional information and medical information, first responders can access information from the victim's phone in case of emergency. In the event of a trauma, it is critical to have this information as early as possible which can increase the chances of survival. All fields are optional, but the more information provided the better. See ICE (In Case of Emergency) , p.13 on how to configure your ICE information.

Manage phonebook contacts

1.Press Menu Phonebook.

2.Select a contact, then press Options:

•View to show details for the selected contact.

•Edit to edit the contact. Use / to scroll. Delete with Clear. Press Save when done.

•Add to add contact. See Add contact, p.11.

•Call to call the contact.

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•Top 10 to set the entry as one of the first 10 contacts listed in the phonebook. See Top 10 , p.27.

•Send SMS to create text message. See Create and send text message (SMS), p.14.

•Send MMS to create picture message, see Create and send picture message (MMS), p.14.

•Delete to delete the selected contact. Press Yes to confirm or No to abort.

•Delete all From SIM/From phone to delete all phonebook contacts from the SIM card or phone memory. Enter the phone code and press OK to confirm. The default phone code is 1234.

•Copy all From SIM to copy all phonebook contacts from the SIM card to the phone memory. Press Yes to confirm or No to abort.

•Copy all From phone to copy all phonebook entries from the phone memory to the SIM card. Press Yes to confirm or No to abort.

•Send vCard Send by SMS to send the selected phonebook contact as a vCard via text message. Enter the phone number of the recipient.

Alternatively use / to scroll through the phonebook, or quick search by pressing the key corresponding to the first letter of the entry, see Entering text , p.5. Press OK to send.

•Send vCard Send by MMS to send the selected phonebook contact as a vCard via picture message. Write your message and press Options to Add subject or Add picture. Add recipients with To and Send when ready.

•Send vCard Send by Bluetooth to send the selected phonebook contact as a vCard via Bluetooth®. See Bluetooth®, p.36.

3.Press OK to confirm.

Owner number

The phone number assigned to your SIM card is saved as Owner number if this is allowed by the card.

To view/edit the numbers:

•Press Menu Phonebook Owner number.

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ICE (In Case of Emergency)

First responders can access additional information such as medical information from the victim's phone in case of emergency. In the event of a trauma, it is critical to have this information as early as possible to increase the chances of survival. All fields are optional, but the more information provided the better.