Dell T5500 User Manual

4.7 (3)

Dell Precision™ T5500 Service Manual

Working on Your Computer

Adding and Replacing Parts

Specifications

Diagnostics

About Memory

About Your System Board

System Setup

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

Information in this document is subject to change without notice.

© 2009 Dell Inc. All rights reserved.

Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.; Intel and Xeon are registered trademarks of Intel Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Server, MS-DOS, Aero, Windows Vista. and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DCTA

September 2009

Rev. A01

About Memory

Dell Precision™ T5500 Service Manual

Memory Modules

Supported Memory Configurations

Memory Subsystem

Memory Slots

Memory Population Rules

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Your computer uses 1066 MHz and 1333Mhz DDR3 unbuffered or registered ECC SDRAM memory. DDR3 SDRAM, or double-data-rate three synchronous dynamic random access memory, is a random access memory technology. It is a part of the SDRAM family of technologies, which is one of many DRAM (dynamic random access memory) implementations, and is an evolutionary improvement over its predecessor, DDR2 SDRAM.

The primary benefit of DDR3 SDRAM is its ability to run its I/O bus at four times the speed of the memory cells it contains, thus enabling faster bus speeds and higher peak throughputs than earlier technologies. This is achieved at the cost of higher latency. Also, the DDR3 standard allows for chip capacities of 512 megabit to 8 gigabit, effectively enabling memory modules of maximum 16 gigabyte in size.

DDR3 memory comes with a promise of a power consumption reduction of 30% compared to current commercial DDR2 modules due to DDR3’s 1.5 V supply voltage. This supply voltage works well with the 90 nm fabrication technology used for most DDR3 chips. Some manufacturers further propose to use "dualgate" transistors to reduce leakage of current.

The main benefit of DDR3 comes from the higher bandwidth made possible by DDR3’s 8 bit deep prefetch buffer, whereas DDR2’s is 4 bits, and DDR’s is 2 bits deep.

Memory Modules

Standard name Memory clock Cycle time I/O Bus clock Data transfers per second Module name Peak transfer rate

DDR3-1066

133 MHz

7.5 ns

533 MHz

1066 Million

PC3-8500

8533 MB/s

DDR3-1333

166 MHz

6 ns

667 MHz

1333 Million

PC3-10600

10667 MB/s

Supported Memory Configurations

Single Processor Memory Configurations

Size

DIMM

DIMM1

DIMM2

DIMM3

DIMM4

DIMM5

DIMM6

(GB)

Ranks

 

 

 

 

 

 

 

 

3

SR

1 GB

1 GB

1 GB

 

 

 

 

 

 

 

 

 

 

 

4

SR

1 GB

1 GB

1 GB

1 GB

 

 

 

 

 

 

 

 

 

 

4

MR

2 GB

1 GB

1 GB

 

 

 

 

 

 

 

 

 

 

 

8

MR

2 GB

2 GB

2 GB

1 GB

1 GB

 

 

 

 

 

 

 

 

 

12

SR

2 GB

2 GB

2 GB

2 GB

2 GB

2 GB

 

 

 

 

 

 

 

 

12

DR

4 GB

4 GB

4 GB

 

 

 

 

 

 

 

 

 

 

 

24

DR

4 GB

4 GB

4 GB

4 GB

4 GB

4 GB

 

 

 

 

 

 

 

 

24

DR

8 GB

8 GB

8 GB

 

 

 

 

 

 

 

 

 

 

 

32

MR

8 GB

8 GB

4 GB

4 GB

4 GB

4 GB

 

 

 

 

 

 

 

 

48

DR

8 GB

8 GB

8 GB

8 GB

8 GB

8 GB

 

 

 

 

 

 

 

 

Dual CPU Memory Configurations

Size

DIMM

MB DIMM1

MB DIMM2

MB DIMM3

MB DIMM4

MB DIMM5

MB DIMM6

Riser DIMM1

Riser DIMM2

Riser DIMM3

(GB)

Ranks

 

 

 

 

 

 

 

 

 

 

 

3

SR

1 GB

1 GB

 

 

 

 

1 GB

 

 

 

 

 

 

 

 

 

 

 

 

 

4

SR

1 GB

1 GB

 

 

 

 

1 GB

1 GB

 

 

 

 

 

 

 

 

 

 

 

 

6

SR

1 GB

1 GB

1 GB

 

 

 

1 GB

1 GB

1 GB

 

 

 

 

 

 

 

 

 

 

 

8

MR

2 GB

1 GB

1 GB

 

 

 

2 GB

1 GB

1 GB

 

 

 

 

 

 

 

 

 

 

 

12

SR

2 GB

2 GB

2 GB

 

 

 

2 GB

2 GB

2 GB

 

 

 

 

 

 

 

 

 

 

 

24

DR

4 GB

4 GB

4 GB

 

 

 

4 GB

4 GB

4 GB

 

 

 

 

 

 

 

 

 

 

 

24

MR

2 GB

2 GB

2 GB

2 GB

2 GB

2 GB

4 GB

4 GB

4 GB

 

 

 

 

 

 

 

 

 

 

 

48

DR

8 GB

8 GB

8 GB

 

 

 

8 GB

8 GB

8 GB

 

 

 

 

 

 

 

 

 

 

 

48

MR

4 GB

4 GB

4 GB

4 GB

4 GB

4 GB

8 GB

8 GB

8 GB

 

 

 

 

 

 

 

 

 

 

 

64

MR

8 GB

8 GB

8 GB

8 GB

4 GB

4 GB

8 GB

8 GB

8 GB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

72

DR

8 GB

8 GB

8 GB

8 GB

8 GB

8 GB

8 GB

8 GB

8 GB

NOTE: If more than one Quad rank DIMM is installed within a channel (DIMM1 & DIMM4, DIMM2 & DIMM5, DIMM3 & DIMM6) then the maximum DDR3 speed is reduced to 800 MHz. Spreading Quad Rank memory modules across multiple channels is recommended.

NOTE: DDR3 DIMMs have 240 pins, the same number as DDR2, and are the same size, but are electrically incompatible and have a different key notch location.

Memory Subsystem

The memory subsystem consists of three DDR3 memory channels attached to each processor. All single-processor configurations have six DIMM slots (two per channel) attached to the primary processor located on the system board. Dual-processor configurations require an optional riser card that contains the secondary processor and the DIMMs associated with the secondary processor. There are six DIMM slots on the riser, for a total of twelve DIMMs in the system.

DIMM slot configuration for a single processor or a second processor on the riser.

Memory Slots

There are six memory slots on the system board. The slots are numbered DIMM1 through DIMM6. DIMM1 is furthest from the processor.

In addition, the dual-processor riser features three additional memory slots. The slots are numbered DIMM1 through DIMM3. DIMM1 is furthest from the processor.

Memory Population Rules

Your computer requires DIMMs within a channel to be populated starting with the DIMMs farthest from the processor first. This means the DIMM slots 1, 2 and 3 must be populated before DIMM slots 4, 5 and 6. In addition, when populating a Quad-rank DIMM with a Singleor Dual-rank DIMM in the same channel, the Quad-rank DIMM must be populated farthest from the CPU.

To maximize available memory bandwidth, DIMMs within a configuration should generally be spread across as many channels as possible before populating multiple DIMMs per channel. The population guidelines below help to achieve this.

Single CPU configurations (6 DIMM slots on MB)

If configuration contains DIMMs of all the same size, populate in the following order: DIMM1, DIMM2, DIMM3, DIMM4, DIMM5, DIMM6

If configuration contains DIMMs of mixed sizes, populate the larger DIMMs first. For example, for a 4GB configuration consisting of one 2GB DIMM and two 1GB DIMMs, the population would be DIMM1=2GB, DIMM2=1GB, DIMM3=1GB, DIMM4=empty, DIMM5=empty, DIMM6=empty.

Dual CPU configurations (6 DIMM slots on MB plus 3 DIMM slots on Riser)

If configuration contains DIMMs of all the same size, populate in the following order: MB_DIMM1, Riser_DIMM1, MB_DIMM2, Riser_DIMM2, MB_DIMM3, Riser_DIMM3, MB_DIMM4, MB_DIMM5, MB_DIMM6.

If configuration contains DIMMs of mixed sizes, populate the larger DIMMs in the Riser.

NOTE: If any DIMMs are >30mm tall (possible early 16GB DIMMs), they must be installed on the system board only.

About Your System Board

Dell Precision™ T5500 Service Manual

System Board Schematic

Clearing Forgotten Passwords

Clearing CMOS Settings

System Board Schematic

1

Main Power Connector (POWER1)

15

Type A USB Port (INT_USB2)

 

 

 

 

2

SATA Connectors (SATA0-4)

16

CPU Riser 2 (CPU2_RSR2)

 

 

 

 

3

Password Jumper (PSWD)

17

CPU Riser 1 (CPU_RSR1)

 

 

 

 

4

Hard Drive Fan Connector (FAN_HDD)

18

>Primary Processor Connector (CPU1)

 

 

 

 

5

Floppy Drive (DSKT)

19

Power Connector (POWER_CPU1)

 

 

 

 

6

Front Panel Connector (FRONTPANEL)

20

Front Fan Connector (FAN_FRONT)

 

 

 

 

7

Chassis Intrusion Header (INTRUDER)

21

Card Cage Fan (FAN_CCAG)

 

 

 

 

8

PCI-X Card Slot (SLOT6)

22

Memory Module Connectors (DIMM1-6)

 

 

 

 

9

PCI Card Slot (SLOT5)

23

Optional Serial/PS2 Connector (SERIAL2)

 

 

 

 

10

PCI Express 2.0 x16 Card Slot (SLOT4)

24

Auxiliary Hard-drive LED Connector (AUX_LED)

 

 

 

 

11

PCI Express 2.0 x16 Card Slot, wired as x8 (SLOT3)

25

Battery Socket (BATTERY)

 

 

 

 

12

PCI Express 2.0 x16 Card Slot (SLOT2)

26

Internal Speaker Connector (INT_SPKR)

 

 

 

 

13

PCI Express 2.0 x16 Card Slot, wired as x8 (SLOT1)

27

Flexbay USB (INT_USB)

 

 

 

 

14

Front Panel Audio Connector (FP_AUDIO)

28

RTC Reset Jumper (RTCRST)

 

 

 

 

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Clearing Forgotten Passwords

1.Remove the computer cover.

2.Locate the 4-pin password connector (PSWD) on the system board.

3.Remove the 2-pin jumper plug from pins 3 and 4 and set the jumper plug aside.

4.Replace the computer cover.

5.Connect your keyboard and mouse, then connect your computer and monitor to electrical outlets and turn them on.

6.After the operating system loads, turn the computer off.

Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds.

NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 6 seconds.

7.Disconnect the keyboard and mouse, then disconnect the computer and monitor from their electrical outlets.

8.Press the power button on the computer to ground the system board.

9.Remove the computer cover.

10.Replace the 2-pin jumper plug onto pins 3 and 4 of the password connector (RTCRST_PSWD) on the system board.

NOTE: The password jumper plug must be reinstalled on the password jumper pins in order to enable the password feature.

11. Connect your computer and devices to electrical outlets, and then turn them on.

NOTE: In System Setup, both system and administrator password options appear as Not Set. The password feature is enabled, but a password is not assigned.

Clearing CMOS Settings

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

NOTE: The computer must be disconnected from the electrical outlet to clear the CMOS setting.

1.Remove the computer cover.

2.Locate the 4-pin password connector (PSWD) on the system board.

3.Remove the 2-pin jumper plug from pins 3 and 4.

4.Locate the 4-pin CMOS jumper (RTCRST) on the system board.

5.Move the 2-pin jumper plug from the password jumper to pins 1 and 2 of the CMOS jumper.

6.Plug in AC power to the system and wait ten seconds for the CMOS to clear.

7.Move the 2-pin jumper plug back to pins 3 and 4 of the password jumper.

8.Replace the computer cover.

9.Connect your computer and devices to electrical outlets, and turn them on.

NOTE: You can use the RTCRST jumper procedure above to attempt recovery from a No POST, No Video situation.

System Setup

Dell Precision™ T5500 Service Manual

POST Keystrokes

Boot Menu

Entering System Setup

System Setup Navigation Keystrokes

POST Keystrokes

Your computer has several keystroke options available during the POST process at the Dell™ Logo screen.

Keystroke

Function

Description

 

 

 

< F2>

Enter System Setup

Use System Setup to make changes to the user-definable settings.

 

 

 

< F12> or

Enter Boot Menu

One-time boot and diagnostics utility menu

<Ctrl><Alt><F8>

 

 

 

 

 

< F3>

Network Boot

Bypass the BIOS boot sequence and boot directly to the network

 

 

 

Boot Menu

As with previous Dell Precision™ workstation platforms, your computer includes a one-time boot menu. This feature offers a quick and convenient method with which to bypass the System Setup-defined boot device order and boot directly to a specific device (e.g., floppy, CD-ROM, or hard drive).

The boot menu enhancements introduced on previous platforms are as follows:

Easier access—Although the <Ctrl><Alt><F8> keystroke still exists and can be used to call up the menu, you can also simply press <F12> during system boot to access the menu.

Diagnostics options—The boot menu includes two diagnostic options, IDE Drive Diagnostics (90/90 Hard Drive Diagnostics) and Boot to the Utility Partition.

Entering System Setup

Press <F2> to enter System Setup and change the user-definable settings. If you have trouble entering System Setup using this key, press <F2> when the keyboard lights first flash.

Follow the on-screen instructions to view and/or change any settings. On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by your Tablet-PC) appear less bright.

The upper-right corner of the screen displays help information for the currently highlighted option. The lower-right corner displays information about the computer. System setup key functions are listed across the bottom of the screen.

The system setup screens display the current setup information and settings for your computer, such as:

System configuration

Boot order

Boot (start-up) configuration

Basic device configuration settings

System security and hard drive password settings

System Setup Navigation Keystrokes

Use the following keystrokes to navigate the BIOS screens.

 

Navigation Keystrokes

Action

Keystroke

Expand and collapse field

<Enter>, leftand right-arrow keys, or +/–

Expand or collapse all fields

< >

 

 

Exit BIOS

<Esc>—Remain in Setup, Save/Exit, Discard/Exit

Change a setting

Leftand right-arrow keys

Select field to change

<Enter>

Cancel a modification

<Esc>

Reset defaults

<Alt><F> or Load Defaults menu option

NOTE: Depending on your computer and any installed devices, the items listed in this section may or may not appear.

Diagnostics

Dell Precision™ T5500 Service Manual

Dell Diagnostics

Power Button Light Codes

Diagnostic Light Codes

Pre-POST Diagnostic Light Patterns

POST Diagnostic Light Patterns

Beep Codes

Dell Diagnostics

When to Use the Dell Diagnostics

It is recommended that you print these procedures before you begin.

NOTE: The Dell Diagnostics software works only on Dell computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

Enter system setup (see Entering System Setup), review your computer's configuration information, and ensure that the device you want to test displays in System Setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities disc.

Starting the Dell Diagnostics From Your Hard Drive

1.Turn on (or restart) your computer.

2.When the DELL logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities disc.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer (see Turning Off Your Computer), and try again.

3.When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4.When the Dell Diagnostics Main Menu appears, select the test that you want to run.

Starting the Dell Diagnostics From the Drivers and Utilities Disc

1.Insert the Drivers and Utilities disc.

2.Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next startup, the computer boots according to the devices specified in the system setup program.

3.When the boot device list appears, highlight Onboard or USB CD-ROM Drive and press <Enter>.

4.Select the Boot from CD-ROM option from the menu that appears and press <Enter>.

5.Type 1 to start the menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to

 

increase the possibility of tracing the problem quickly.

 

 

Extended

Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically.

Test

 

 

 

Custom Test

Tests a specific device. You can customize the tests you want to run.

Symptom

Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

Tree

 

 

 

2.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

3.If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions encountered.

Errors

Displays error conditions encountered, error codes, and the problem description.

 

 

Help

Describes the test and may indicate requirements for running the test.

 

 

Configuration

Displays your hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays

 

the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on

 

your computer or all devices attached to your computer.

Parameters

Allows you to customize the test by changing the test settings.

 

 

4.When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc.

5.Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

Power Button Light Codes

The diagnostic lights give much more information about the system state, but legacy power light states are also supported in your computer. The power light states are shown in following table.

Power Light

Description

State

 

Off

 

 

Power is off, light is blank.

 

Blinking Amber Initial state of light at power up.

 

Indicates system has power, but the POWER_GOOD signal is not yet active.

 

If the Hard Drive light is off, it is probable that the power supply needs to be replaced.

 

If the Hard Drive light on, it is probable that an onboard regulator or VRM has failed. Look at the diagnostic lights for further information.

Solid Amber

Second state of the light at power up. Indicates the POWER_GOOD signal is active and it is probable that the power supply is fine. Look at

 

 

the diagnostic lights for further information.

Blinking Green

System is in a low power state, either S1 or S3. Look at the diagnostic lights to determine which state the system is in.

Solid Green

System is in S0 state, the normal power state of a functioning machine.

The BIOS will turn the light to this state to indicate it has started fetching opcodes.

Diagnostic Light Codes

Four (4) single color lights are incorporated on the front control panel to serve as a diagnostic aid for troubleshooting systems exhibiting No Post/No Video symptoms. The lights do NOT report runtime errors.

Each light has two possible states of OFF or ON. The most significant bit is labeled with the number 1, and the other three are labeled 2, 3, and 4, as you go down or across the LED stack. The normal operating condition after POST is for all four lights to be ON and then turn off as the BIOS hands over control to the operating system.

Pre-POST Diagnostic Light Patterns

State

Light Pattern

Light

Power

State Assignment

State Description

( 1 2 3 4 )

Description

Light

 

 

 

 

 

1- Off

 

 

 

Pb0a

 

2- Off

 

System

System is not plugged into AC, PSU is not plugged into system board, or control

 

3- Off

 

Unplugged

panel not connected to system board.

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

Pb0b

 

2- Off

 

ACPI S0; Normal

System is on with no failures detected. This is actually a BIOS controlled state and is

 

3- Off

 

Operation

also S0e.

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

Pb0c

 

2- Off

 

ACPI S1

Windows Standby State.

 

3- Off

 

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

Pb1

 

2- Off

 

ACPI S4 or S5

Hibernate or Soft off. System plugged in, but either turned off or in Windows

 

3- Off

 

Hibernation State.

 

 

 

 

 

 

4- Off

 

 

 

 

 

 

 

 

 

 

 

1- Off

 

 

 

Pb2

 

2- Off

-

Reserved

Reserved

 

3- Solid

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

Pb3

 

2- Off

 

ACPI S3

Suspend to RAM Windows Standby State.

 

3- Solid

 

 

 

 

 

 

 

 

4- Solid

 

 

 

 

 

1- Off

 

 

 

Pb4

 

2- Green

-

Reserved

Reserved

 

3- Off

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

Pb5

 

2- Green

-

Reserved

Reserved

 

3- Off

 

 

 

 

 

 

 

4- Green

 

 

 

 

 

1- Off

 

 

 

Pb6

 

2- Green

-

Reserved

Reserved

 

3- Green

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

Pb7

 

2- Blink

 

ACPI S0, hand off

System on. BIOS not execution. This is the transition state to POST states.

 

3- Blink

 

to BIOS control

 

 

 

 

 

 

4- Blink

 

 

 

 

 

1- Green

 

 

 

Pb8

 

2- Off

-

Reserved

Reserved

 

3- Off

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Blink

 

Non-System

 

 

 

2- Off

 

A power failure has been detected on a plug-in component such as VRM, Video Riser,

Pb9

 

 

board Regulator

 

3- Off

 

or Memory Riser.

 

 

 

Failure

 

 

4- Blink

 

 

 

 

 

 

 

 

 

1- Blink

 

 

 

Pb10

 

2- Off

 

PSU Failure

PSU may be bad or PSU cable may be crimped creating a short on a main power rail.

 

3- Blink

 

(PS_ON asserted, PS_PWRGOOD not asserted)

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Blink

 

 

 

Pb11

 

2- Off

 

PSU Cable Failure

All PSU cables may not be properly connected to system board. (PS_ON asserted,

 

3- Blink

 

missing a main power rail)

 

 

 

 

 

 

4- Blink

 

 

 

 

 

1- Blink

 

 

A power failure has been detected in one of the onboard system board regulators.

Pb12

 

2- Blink

 

System board

This could be caused by a failed system board component or by a plug-in device

 

3- Off

 

Regulator Failure

creating a short on a regulated power rail. (PS_ON asserted, PS_PWRGOOD

 

 

 

 

 

4- Off

 

 

asserted, SYS_PWRGOOD de-asserted)

 

 

1- Blink

 

 

 

Pb13

 

2- Blink

 

Mismatch

Hardware detected a population incompatibility with a critical system component

 

3- Off

 

such as CPU, VRM, PSU, or MEMORY RISER.

 

 

 

 

 

 

4- Blink

 

 

 

 

 

1- Green

 

 

 

Pb14

 

2- Green

-

Reserved

Reserved

 

3- Green

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Green

 

 

 

Pb15

 

2- Green

-

Reserved

Reserved

 

3- Green

 

 

 

 

 

 

 

4- Green

 

 

 

POST Diagnostic Light Patterns

All POST codes except S0 are accompanied by a Solid Green Power light state. If the power light is not green, see Pre-POST Diagnostic Light Patterns.

State

Light Pattern

Light

State

State Assignment

State Description

( 1 2 3 4 )

Description

Name

 

 

 

 

 

1- Off

 

 

 

S0a

 

2- Off

OFF

OFF

Power light Off. No power is supplied to the system.

 

3- Off

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

S0e

 

2- Off

ON

Normal Operation,

Power light Solid Green. System has successfully booted and is operating

 

3- Off

ACPI S0

normally.

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

S1

 

2- Off

RCM

System is in

BIOS checksum failure was detected and the system is now in recovery mode.

 

3- Off

Recovery Mode

 

 

 

 

 

 

4- Solid

 

 

 

 

 

1- Off

 

 

 

S2

 

2- Off

CPU

CPU

CPU configuration activity is in progress or a CPU failure was detected.

 

3- Solid

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

S3

 

2- Off

MEM

Memory

Memory subsystem configuration activity is in progress. Appropriate memory

 

3- Solid

modules were detected but a memory failure has occurred.

 

 

 

 

 

 

4- Solid

 

 

 

 

 

1- Off

 

 

 

S4

 

2- Solid

PCI

PCI device

PCI device configuration activity is in progress or PCI device failure was detected.

 

3- Off

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

S5

 

2- Solid

VID

Video Card

Video subsystem configuration activity in progress or video subsystem failure.

 

3- Off

 

 

 

 

 

 

 

4- Solid

 

 

 

 

 

1- Off

 

 

 

S6

 

2- Solid

STO

Storage

Storage device configuration in progress or storage subsystem failure.

 

3- Solid

 

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Off

 

 

 

S7

 

2- Solid

USB

USB

USB subsystem configuration activity in progress or USB subsystem failure.

 

3- Solid

 

 

 

 

 

 

 

4- Solid

 

 

 

 

 

1- Solid

 

 

 

S8

 

2- Off

MEM

Memory

Memory subsystem configuration activity is in progress. No memory modules were

 

3- Off

detected.

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Solid

 

 

 

S9

 

2- Off

MBF

System board

Fatal system board failure detected.

 

3- Off

 

 

 

 

 

 

 

4- Solid

 

 

 

 

 

1- Solid

 

 

 

S10

 

2- Off

MEM

Memory

Memory subsystem configuration activity is in progress. Memory modules have

 

3- Solid

been detected but appear to be incompatible or in an invalid configuration.

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Solid

 

 

 

S11

 

2- Off

PRV

Other pre-video

Indicates routine system activity preceding video initialization.

 

3- Solid

activity

 

 

 

 

 

 

4- Solid

 

 

 

 

 

1- Solid

 

 

 

S12

 

2- Solid

CFG

Resource

System resource configuration in progress.

 

3- Off

configuration

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Solid

 

 

 

S13

 

2- Solid

 

Reserved

Reserved for future use. This pattern is being considered to indicate the Visual Off

 

3- Off

 

state on the Dimension systems.

 

 

 

 

 

 

4- Solid

 

 

 

 

 

1- Solid

 

 

 

S14

 

2- Solid

POV

Other post-video

Indicates routine system activity subsequent to video initialization.

 

3- Solid

activity

 

 

 

 

 

 

4- Off

 

 

 

 

 

1- Solid

 

 

Indicates End of POST process. Lights are normally in this state briefly as POST

 

 

2- Solid

 

 

S15

 

STD

Boot hand off

completes. Once the hand-off to the OS is done, the lights turn off and transition

 

3- Solid

 

 

 

 

to S0e state.

 

 

4- Solid

 

 

 

 

 

 

 

Beep Codes

When errors occur during a boot routine that cannot be reported on the monitor, the computer may emit a beep code that identifies the problem. The beep code is a pattern of sounds: for example, one beep followed by a second beep, then followed by a burst of three beeps (code 1-1-3) means that the computer was unable to read the data in nonvolatile random-access memory (NVRAM). If the system loses power and beeps constantly when you turn it back on, the BIOS is probably corrupted.

System Beep Codes

Beep

Description

Beep

Description

Code

Code

 

 

 

 

 

 

1-1-2

CPU register test in progress

2-4-3

1st 64 K RAM chip or data line failure - bit E

 

 

 

 

1-1-3

CMOS read/write test in progress or failure

2-4-4

1st 64 K RAM chip or data line failure - bit F

 

 

 

 

1-1-4

BIOS ROM checksum in progress or failure

3-1-1

Slave DMA register test in progress or failure

 

 

 

 

1-2-1

Timer Test in progress or failure

3-1-2

Master DMA register test in progress or failure

 

 

 

 

1-2-2

DMA initialization in progress or failure

3-1-3

Master IMR test in progress or failure

 

 

 

 

1-2-3

DMA page register read/write test in

3-1-4

Slave IMR test in progress or failure

progress or failure

 

 

 

 

 

 

 

1-3-1

RAM refresh verification in progress or failure

3-2-2

Interrupt vector loading in progress

 

 

 

 

1-3-2

1st 64 K RAM test in progress or failure

3-2-4

Keyboard controller test in progress or failure

 

 

 

 

1-3-3

1st 64 K RAM chip or data line failure (multi

3-3-1

CMOS power fail and checksum test in

bit)

progress

 

 

 

 

 

 

1-3-4

1st 64 K RAM odd/even logic failure

3-3-2

CMOS Config info validation in progress

 

 

 

 

1-4-1

1st 64 K RAM address line failure

3-3-3

RTC/Keyboard controller not found

 

 

 

 

1-4-2

1st 64 K RAM parity test in progress or failure

3-3-4

Screen memory test in progress or failure

 

 

 

 

1-4-3

Fail-safe timer test in progress

3-4-1

Screen initialization test in progress or failure

 

 

 

 

1-4-4

Software NMI port test in progress

3-4-2

Screen retrace tests test in progress or failure

 

 

 

 

2-1-1

1st 64 K RAM chip or data line failure - bit 0

3-4-3

Search for video ROM in progress

 

 

 

 

2-1-2

1st 64 K RAM chip or data line failure - bit 1

4-2-1

Timer tick interrupt test in progress or failure

 

 

 

 

2-1-3

1st 64 K RAM chip or data line failure - bit 2

4-2-2

Shutdown test in progress or failure

 

 

 

 

2-1-4

1st 64 K RAM chip or data line failure - bit 3

4-2-3

Gate A20 failure

 

 

 

 

 

 

 

 

2-2-1

1st 64 K RAM chip or data line failure - bit 4

4-2-4

Unexpected interrupt in Protected Mode

2-2-2

1st 64 K RAM chip or data line failure - bit 5

4-3-1

RAM test in progress or failure above address

0FFFFh

 

 

 

 

 

 

 

 

2-2-3

1st 64 K RAM chip or data line failure - bit 6

4-3-2

No memory in Bank 0

 

 

 

 

 

2-2-4

1st 64 K RAM chip or data line failure - bit 7

4-3-3

Interval Timer Channel 2 test in progress or

failure

 

 

 

 

 

 

 

 

2-3-1

1st 64 K RAM chip or data line failure - bit 8

4-3-4

Time-Of-Day Clock test in progress or failure

 

 

 

 

2-3-2

1st 64 K RAM chip or data line failure - bit 9

4-4-1

Super I/O chip failure

 

 

 

 

 

2-3-3

1st 64

K RAM chip or data line failure - bit A

4-4-4

Cache test failure

 

 

 

 

 

2-3-4

1st 64

K RAM chip or data line failure - bit B

 

 

 

 

 

 

 

2-4-1

1st 64

K RAM chip or data line failure - bit C

 

 

 

 

 

 

 

2-4-2

1st 64

K RAM chip or data line failure - bit D

 

 

 

 

 

 

 

Adding and Replacing Parts

Dell Precision™ T5500 Service Manual

Cover

I/O Data Cable

Battery

Chassis Intrusion Switch

Drives Bezel

Front Bezel

Hard Drive Tray

Hard Drive

Front Fan Assembly

Floppy Drive

Memory Card Reader

Optical Drive

Memory

Expansion Cards

Dual Processor Riser (Optional)

Heat Sink and Processor

System Board

Power Supply

 

 

Specifications

Dell Precision™ T5500/T5500n Service Manual

Processors

 

Drives

System Information

 

Connectors

Memory

 

Controls and Lights

Video

 

Power

Audio

 

Physical

Expansion Bus

 

Environmental

 

 

 

NOTE: Offerings may vary by region. For more information regarding the configuration of

your Tablet-PC, click Start

(or Start in Windows XP)® Help and Support, and then

select the option to view information about your Tablet-PC.

 

 

 

 

Processor

 

 

 

Processor types

 

Dual-Core Intel® Xeon® Processor 5500 series

 

 

 

Quad-Core Intel® Xeon® Processor 5500 series

 

 

 

 

 

 

 

 

 

System Information

 

 

 

 

 

 

 

System chipset

 

Intel 5500/5520

 

 

 

 

 

Data bus width

 

64 bits

 

 

 

 

 

 

 

 

 

Memory

 

 

 

 

 

 

 

Memory module connectors

 

Six

 

 

 

Nine with optional riser

 

 

 

 

 

Memory module capacities

 

1 GB, 2 GB, 4 GB, or 8 GB

 

 

 

 

 

Memory type

 

DDR3 1066 MHz SDRAM

 

 

 

DDR3 1333 MHz SDRAM

 

 

 

(DDR3 800 MHz capable)

 

 

 

 

 

Minimum memory

 

1 GB

 

 

 

 

 

Maximum memory

 

48 GB

 

 

 

72 GB with optional riser

 

 

 

 

 

 

 

 

 

Video

 

 

 

 

 

 

 

Video type:

 

 

 

 

 

 

 

Discrete

 

PCI Express 2.0 x16 (two slots)

 

 

 

NOTE: Support for two full height, full length graphics

 

 

 

cards using the PCIe x16 graphics card slot.

 

 

 

 

 

 

 

 

 

Audio

 

 

 

 

 

 

 

Audio type

 

ADI1984A integrated audio

 

 

 

 

 

 

 

 

 

Expansion Bus

 

 

 

 

 

 

 

Bus type

 

PCI Express 2.0

 

 

 

PCI 2.3

 

 

 

PCI-X 2.0A

 

 

 

SATA 1.0 and 2.0

 

 

 

eSATA 2.0

 

 

 

USB 2.0

 

 

 

 

 

Bus speed

 

133 MB/s (PCI)

 

 

 

x1-slot bidirectional speed - 500 MB/s (PCI Express)

 

 

 

x16-slot bidirectional speed - 8 GB/s (PCI Express)

 

 

 

1.5 Gbps and 3.0 Gbps (SATA)

 

 

 

480-Mbps high speed, 12-Mbps full speed, 1.2-Mbps

 

 

 

low speed (USB)

 

 

 

 

Two PCI Express 2.0 x16 slots (video)

 

 

 

 

 

 

Connector pins

 

164 pins

 

 

 

 

 

Connector data width (maximum)

 

16 PCI Express lanes (each direction)

 

 

 

 

Two PCI Express 2.0 x8 slots (physical x16 connector)

 

 

 

 

 

 

Connector pins

 

164 pins

 

 

 

 

 

Connector data width (maximum)

 

8 PCI Express lanes (each direction)

 

 

 

 

 

One PCI slot

 

 

 

Connector pins

 

120 pins

 

 

 

 

 

Connector data width (maximum)

 

32 bits

 

 

 

 

 

One PCI-X slot

 

 

 

 

 

 

 

Connector pins

 

188 pins

 

 

 

 

 

Connector data width (maximum)

 

64 bits

 

 

 

 

 

 

 

 

 

Drives

Externally accessible

One 3.5-inch drive bay (FlexBay)

 

Two 5.25-inch drive bays

 

 

Internally accessible

Two 3.5-inch SATA drive bays

Available devices

Up to two of the following 5.25-inch devices: SATA

 

DVD-ROM/CD-RW Combo, DVD +/- RW Blu-ray™drive,

 

HD/DVD Combo Blu-ray drive

 

One 3.5-inch USB media card reader

 

internal 1.44 MB 3.5 inch drive

 

external USB 3.5 inch drive

 

internal USB Flash Reader

 

Up to four 3.5 inch SATA or SAS hard drives (hard

 

drives may be placed in 5.25 inch bays with an

 

optional adapter)

 

 

 

 

 

 

 

 

Connectors

 

 

 

 

 

 

 

External connectors:

 

 

 

 

 

Video

(Depending on video card)

 

DVI connector

 

Display port

 

 

 

Network adapter

RJ-45 connector

 

 

USB

USB 2.0 compliant

 

Two internal connectors

 

Two in front

 

 

Six at the back

Audio

Stereo support integrated (5.1 channel support)

 

NOTE: 5.1 channel support comes

 

from an add-in card only.

 

 

Serial

One 9-pin connector; 16550C-compatible

 

 

PS/2

Two 6-pin mini-DIN connectors

 

 

 

 

System board connectors:

 

 

 

 

 

Serial ATA

Five 7-pin SATA connectors

 

 

Internal USB device

One 10-pin connector that can support two USB ports

 

 

 

 

Fans:

 

 

 

 

 

Front fan

One 7-pin connector

 

 

Card cage fan

One 7-pin connector

 

 

HDD fan

One 5-pin connector

 

 

PCI

One 120-pin connector

 

 

PCI-X

One 188-pin connector

 

 

PCI Express x8

Two 164-pin connectors (physical x16 connector)

 

 

PCI Express x16

Two 164-pin connectors

Front panel control (USB included)

One 10-pin connector

 

 

Front panel audio HDA header

One 10-pin connector

 

 

Processor

One connector

 

Second connector on optional riser

 

 

Memory

Six 240-pin connectors

 

Three 240-pin connectors on optional riser

 

 

Power 12 V

One 4-pin connector

 

Second 4-pin connector on optional riser

 

 

Power

One 24-pin connector

 

 

 

 

 

 

 

 

Controls and Lights

 

 

 

 

 

 

 

Front of the computer

 

 

 

 

 

 

Power button

Push button

 

 

 

 

Power light

Amber light

Solid amber indicates a problem with an

 

installed device; blinking amber indicates an internal

 

power problem

 

Green light

Blinking green in sleep state; solid

 

green for power-on state

 

 

 

Drive activity light

Green light

A blinking green light indicates the

 

computer is reading data from or writing data to the

 

SATA hard drive or CD/DVD

 

 

 

Link integrity light

Green light

Solid green indicates a connection to an

 

active network

 

Off (no light)

System is not connected to a network

 

 

 

 

Back of the computer

 

 

 

 

 

 

Link integrity light (on integrated network adapter)

Green

A good connection at 10Mbs exists between

 

the network and the computer

 

Orange

A good connection at 100Mbs exists

 

between the network and the computer

 

Yellow A good connection at 1000Mbs exists

 

between the network and the computer

 

Off The computer is not detecting a physical

 

connection to the network

 

 

 

 

Network activity light (on integrated network

Yellow blinking light

adapter)

 

 

 

 

 

Power

 

DC power supply:

 

 

 

Wattage

875 W

 

 

Voltage

100 240 VAC, 50 60 Hz, 12.0 A

 

 

Coin-cell battery

3V CR2032 lithium coin cell

 

 

 

 

Physical

 

 

 

Height

44.80 cm (17.60 inches)

 

 

Width

17.25 cm (6.80 inches)

 

 

Depth

46.83 cm (18.40 inches)

 

 

Weight

17.20 kg (38 lbs)

 

 

Environmental

 

 

 

Temperature range:

 

Operating

10° to 35°C (50° to 95°F)

 

 

Storage

-40° to 65°C (-40° to 149°F)

 

 

Relative humidity (maximum):

20% to 80% (noncondensing)

 

 

Maximum vibration:

 

 

 

Operating

5 to 350 Hz at 0.0002 G²/Hz

 

 

Storage

5 to 500 Hz at 0.001 to 0.01 G²/Hz

 

 

Maximum shock:

 

 

 

Operating

40 G +/- 5% with pulse duration of 2 msec +/- 10%

 

(equivalent to 51 cm/sec [20 in/sec])

 

 

Storage

105 G +/- 5% with pulse duration of 2 msec +/- 10%

 

(equivalent to 127 cm/sec [50 in/sec])

 

 

Altitude (maximum):

 

 

 

Operating

-15.2 to 3048 m (-50 to 10,000 ft)

Storage

-15.2 to 10,668 m (-50 to 35,000 ft)

 

 

Airborne contaminant level

G2 or lower as defined by ISA-S71.04-1985

 

 

Battery

Dell Precision™ T5500 Service Manual

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Removing the Battery

1.Follow the procedures in Before Working Inside Your Computer.

2.Remove the computer cover.

4. Use a small screw driver or a scribe to press down the coin-cell release tab.

Dell T5500 User Manual

5. Remove the coin-cell from the computer.

Cover

Dell Precision™ T5500 Service Manual

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Removing the Cover

1. Follow the procedures in Before Working Inside Your Computer.

2. Slide the cover release latch toward the back of the computer.

3. Draw the cover away from the computer.

4. Remove the cover from the computer.

Hard-drive Bezel

Dell Precision™ T5500 Service Manual

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Removing the Hard-drive Bezel

1.Follow the procedures in Before Working Inside Your Computer.

2.Remove the computer cover.

3. Press and hold the sliding-plate lever toward the base of the computer to release the drives bezel.

4. Remove the hard drive bezel.

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