Dell Server Update Utility Version 6.5 User Manual

Dell OpenManage

Server Update Utility

Version 6.5

User’s Guide

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

____________________

Information in this document is subject to change without notice. © 2011 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™, the DELL™ logo, PowerEdge™, and OpenManage™ are trademarks of Dell Inc. Microsoft®, Windows®, Windows Server®, Windows NT®, Active Directory® and Windows Vista® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat Enterprise Linux® and Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® is a registered trademark and SUSE ™ is a trademark of Novell Inc. in the United States and other countries. VMware®, Virtual SMP®, vMotion®, vCenter®, and vSphere® are registered trademarks or trademarks of VMware, Inc. in the United States or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

2011 - 03

Contents

1About Dell OpenManage Server Update

Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Key Features and Functionalities . . . . . . . . . . . . .	7
What’s New in This Release. . . . . . . . . . . . . . . .	8
Supported Operating Systems . . . . . . . . . . . . . . .	9
Other Documents You May Need . . . . . . . . . . . . .	9
2 About GUI Mode . . . . . . . . . . . . . . . . . . .	11
Performing Prerequisites Check . . . . . . . . . . . .	11
Prerequisites Failure Messages . . . . . . . . . . . .	12
Software Prerequisite Failure Message . . . . . .	12
Hardware Prerequisite Failure Message. . . . . .	12
Software and Hardware Prerequisite Failure
Message . . . . . . . . . . . . . . . . . . . . . .	12
Fixing the Software Prerequisite Failure . . . . . . . .	13
Fixing the Hardware Prerequisite Failure . . . . . . .	13
Creating a Prerequisites media . . . . . . . . . .	13
Comparison Report . . . . . . . . . . . . . . . . . . .	15
Criticality Levels . . . . . . . . . . . . . . . . . .	15
Comparison Report Features . . . . . . . . . . . .	16
Upgrading System Components . . . . . . . . . . . . .	17

Contents 3

Downgrading System Components . . . . . . . . . . .	18
Updating System Components . . . . . . . . . . . . . .	19
Updating Failures . . . . . . . . . . . . . . . . . . . .	19
Running SUU from a Network Location . . . . . . . . .	20

3 About CLI Mode . . . . . . . . . . . . . . . . . . . 21

List of CLI Commands . . . . . . . . . . . . . . . . . . 21

4Integrating Server Update Utility With

Other Components . . . . . . . . . . . . . . . . . . 23

Integrating Server Update Utility With Dell
Management Console . . . . . . . . . . . . . . . . . .	23
Using the Patch Management Feature . . . . . . .	23
Integrating Server Update Utility With Dell
OpenManage IT Assistant . . . . . . . . . . . . . . . .	26
Using the Software Updates Feature . . . . . . . .	26

5Known Issues and Frequently Asked

Questions . . . . . . . . . . . . . . . . . . . . . . . . 29

Known Issues . . . . . . . . . . . . . . . . . . . . . .	29
Timeout Due to USB Arbitration Service . . . . . .	29
Inventory Failure on Microsoft Windows Small
Business Server 2008 Operating System . . . . . .	30
DUPs Fail on 64-bit Red Hat Enterprise Linux	30
Operating System . . . . . . . . . . . . . . . . . .
Dell_PV_Utils_NASDUP.exe Fails to Initialize
During the Invcol Execution . . . . . . . . . . . .	31
Enabling Operating System Devices . . . . . . . .	31

4 Contents

Linux Systems Require the libstdc++-libc6.2-2.so.5	31
and libstdc++-libc6.2-2.so.3 Library . . . . . . . .
Running Linux Updates . . . . . . . . . . . . . . .	31
Running SUU With the Progress Option . . . . . .	32
Updating Multiple Devices . . . . . . . . . . . . .	32
Updating PERC Firmware . . . . . . . . . . . . . .	32
Restarting the System Inventory in the Same
Session . . . . . . . . . . . . . . . . . . . . . . .	32
Running SUU From a Network Location . . . . . .	33
Deleting the Temporary Folder . . . . . . . . . . .	33
Updating the H661 Firmware . . . . . . . . . . . .	33
Using the Remote Access Controller Virtual
Media . . . . . . . . . . . . . . . . . . . . . . . .	33
Using Special Characters in the SUU Directory
Name . . . . . . . . . . . . . . . . . . . . . . . .	33
Running RAC DUP Packages . . . . . . . . . . . .	34
Frequently Asked Questions. . . . . . . . . . . . . . .	34

Contents 5

6 Contents

1

About Dell OpenManage Server Update Utility

Dell OpenManage Server Update Utility (SUU) is a DVD-based application for identifying and applying updates to your system.

You can use SUU to update your Dell PowerEdge system or to view the updates available for systems supported by SUU. SUU compares the versions of components currently installed on your system with update components packaged on the Dell PowerEdge Server Update Utility media.

SUU displays a comparison report of the versions and provides various options for updating the components.

NOTE: Only users with administrator (Microsoft Windows) or root (Linux) privileges can perform updates using SUU.

NOTE: From SUU 6.3 onwards, the Repository Manager GUI is displayed when you insert the SUU DVD in an unsupported system running on Microsoft Windows operating system.

Key Features and Functionalities

Table 1-1. Features and Functionalities

Feature	Description
Prerequisites Check	Enables you to obtain the list of hardware or software
	components whose prerequisite conditions are not met.
	For more information, see Performing Prerequisites Check
Prerequisite Failure	List of error messages displayed when the prerequisite
Messages	conditions are not met. For more information, see
	Prerequisites Failure Messages

About Dell OpenManage SUU		7

Table 1-1. Features and Functionalities

Feature	Description
Fixing Prerequisite	Allows you to fix the hardware or software prerequisite
Failures	failures. For more information, see Fixing the Software
	Prerequisite Failure and Fixing the Hardware Prerequisite
	Failure.
Comparison Report	Displays a list of component versions installed on your
	system that do not match the versions on the repository.
	For more information, see Comparison Report.
Upgrading/Downgrading	Allows you to upgrade/downgrade/update your system
/Updating System	components if their versions vary from the repository
Components	version. For more information, see Upgrading System
	Components, Downgrading System Components, and
	Updating System Components.
Running SUU from	Enables you to run SUU and upgrade/downgrade/update
Network Location	components on multiple systems. For more information,
	see Running SUU from a Network Location
CLI Commands	List of commands that help you to perform comparisons
	and updates in the CLI mode. For more information, see
	List of CLI Commands

What’s New in This Release

•Support for VMware ESX 4.1 U1

•Support for VMware ESX 4.0 U3

•Support for Citrix XenServer 5.6 FP1

•Support for Microsoft Windows Server 2008 R2 x64 SP1

•Support for Windows Small Business Server 2011

•Dell Lifecycle Controller OS Driver Packs DVD which contains the Dell Update Packages (DUPs) for Dell Lifecycle Controller operating system driver packs.

NOTE: DUPs for Dell Lifecycle Controller OS Driver packs are no longer available on the Dell OpenManage Server Update DVD.

8		About Dell OpenManage SUU

Supported Operating Systems

•All versions of Windows Server 2003 and 2008.

•SUSE Linux Enterprise Server versions 10 and 11

•Red Hat Enterprise Linux versions 5.5 and 6.0

•VMware ESX versions 4.0 U3 and 4.1 U1

•Microsoft Hyper-V Server 2008 R2

For detailed information on various Dell systems and operating systems on which SUU is supported, see the Dell Systems Software Support Matrix at support.dell.com/manuals.

Other Documents You May Need

1Go to support.dell.com/manuals.

2Click Software Systems Management Dell OpenManage Releases.

3Click the relevant version to view all the documents for a particular release.

About Dell OpenManage SUU		9

10		About Dell OpenManage SUU

2

About GUI Mode

The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates.

You can use the GUI to:

•View a Comparison Report that displays your system components and applicable components in the repository.

•Perform an upgrade, downgrade, or a system set update.

•Browse the repository.

Performing Prerequisites Check

When you launch SUU by double-clicking suulauncher.exe, SUU scans your system to determine if a hardware or software update is required.

NOTE: If you are using SUU version 2.0.0 or later and a newer version of SUU is available, a warning message is displayed. You can either download the newer version from the support.dell.com or continue using the current version.

If the components in your system do not meet the prerequisite conditions, SUU displays the list of hardware or software components whose prerequisite conditions are not met.

If the components in your system meet the prerequisite conditions, the Comparison Report is displayed.

About GUI Mode		11

Prerequisites Failure Messages

The failure messages displayed due to failed components and their respective fixes are as shown below.

Software Prerequisite Failure Message

Prerequisite Failure Message:

Your system does not meet the required prerequisites for installing the Dell OpenManage software component. Therefore, the row for the software component is disabled in the Comparison Report. Click Continue to update the applicable hardware components.

Hardware Prerequisite Failure Message

Prerequisite Failure Message:

Your system does not meet the required prerequisites for some of the hardware component(s). Therefore, all the rows for the hardware component(s) are disabled in the Comparison Report. Click Continue to update the applicable Dell OpenManage software component.

Software and Hardware Prerequisite Failure Message

Prerequisite Failure Message:

Your system does not meet the required prerequisites for some of the hardware component(s) and for installing the Dell OpenManage software component. Therefore, all the row(s) will be disabled in the Comparison Report.

12		About GUI Mode