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Dell UltraSharp 27 Monitor
User’s Guide
Model No. : UP2715K Regulatory model: UP2715Kt
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2014 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft. Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
2014 – 11 Rev. A01
Contents
1 About Your Monitor . . . . . . . . |
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Package Contents . . . . . . . . . . . . |
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Product Features . . . . . . . . . . . . |
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Identifying Parts and Controls |
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Monitor Specifications . . . . . . . . . . |
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Plug and Play Capability . . . . . . . . . . |
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LCD Monitor Quality and Pixel Policy |
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Maintenance Guidelines . . . . . . . . . . |
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2 Setting Up the Monitor . . . . |
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Attaching the Stand |
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Connecting Your Monitor . . . . . . |
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Connecting the DP cables |
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Types of DP cables . . . . . . . . |
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Organizing the Cables . . . . . . . |
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Attaching the Cable Cover |
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Removing the Stand . . . . . . . . |
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Wall Mounting (Optional) . . . . . . |
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3 Operating the Monitor . . . . . . |
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Using the Front Panel Controls . . . . . . |
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Using the On-Screen Display (OSD) Menu |
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Setting the Maximum Resolution . . . . . . |
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Using the Tilt, Swivel, and Vertical Extension |
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Rotating the Monitor |
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Contents 3
4 Troubleshooting . . . . . . . . . . . . . 51
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Self-Test . . . . . . . . . . . . . . |
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Built-in Diagnostics |
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Common Problems . . . . . . . . . . |
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Product Specific Problems |
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Troubleshooting the Card Reader |
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Appendix . . . . . . . . . . . . |
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WARNING: Safety Instructions . . . . . . |
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FCC Notices (U.S. Only) and Other Regulatory Information . 59 |
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Contact Dell |
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Setting Up Your Monitor Display . |
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Setting the display resolution to 5120 x 2880 (maximum) . 60 |
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Font Size Adjustment Guide |
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If you have non Dell™ desktop, portable computer, or graphic card . . . . . . . . . . . . . . . . . . . . . 62
Procedures for setting up dual monitors in Windows Vista®, Windows® 7 or Windows® 8/Windows® 8.1 . . . . . . 63
4 Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
NOTE: To set up with any other display mounting solutions, please refer to the respective mounting solution setup guide for setup instructions.
• Monitor
• Stand
• Cable Cover
About Your Monitor 5
UP271 |
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5K Co emier |
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alibror |
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eport |
•Power cable (varies by countries)
•DisplayPort cable (DP to DP)
1pair
•DisplayPort cable (Mini-DP to DP)
1pair
•DisplayPort cable (Mini-DP to Mini-DP)
•USB 3.0 upstream cable (enables the USB ports on the monitor)
•Drivers and Documentation media
•Cleaning cloth
•Quick Setup Guide
•Safety and Regulatory
Information
•Factory Calibration Report
6 About Your Monitor
Product Features
The Dell UltraSharp 27 Monitor (Model # UP2715K) has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:
•68.5 cm (27-inch) active area display (measured diagonally) with 5120 x 2880 via Dual DP cable connection, 3840 x 2160 resolution via single DP cable connection, plus full-screen support for lower resolution.
•Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.
•Tilt, swivel, pivot and vertical extension adjustment capabilities.
•Built-in speakers (2x 16W) acoustically tuned by Harmon Kardon.
•Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
•Plug and play capability if supported by your system.
•On-Screen Display (OSD) adjustments for easy set-up and screen optimization.
•Software and documentation media includes an information file (INF), Image color Matching File (ICM), Dell Display Manager software application and product documentation. Dell Display Manager included (comes in the CD attached with the monitor).
•Security lock slot.
•Asset Management Capability.
•Energy Star Compliant.
•EPEAT Gold Compliant.
•RoHS compliant.
•BFR/PVC Free monitor (excluding cables).
•Arsenic-Free glass and Mercury Free.
•Energy Gauge shows the energy level being consumed by the monitor in real time.
•TCO Certified Displays.
•Meets NFPA 99 leakage current requirements.
•Compatible with Adobe and sRGB color standards.
•Factory calibrated sRGB and Adobe RGB input source (to a delta E of less than 2) for brand new Dell UP2715K monitor. Dedicated Custom Color Mode (6-axis Color-control) for Saturation , Hue, Gain (RGB) and offset (RGB).
•12-bit internal processing.
About Your Monitor 7
•USB 3.0 Card Reader (SD/Mini SD, HSMS/MSPRO, MMC).
•Suppots DisplayPort, Mini DisplayPort sources with DP1.2 with HBR2, DisplayID1.3 with Tile feature. (Do not support DP1.1a and older standard.)
Identifying Parts and Controls
Front View
Front view
Volume
Input Source
Menu
Exit
1
2
side panel controls
Label Description
1Function buttons (For more information, see Operating the Monitor)
2Power On/Off button (with LED indicator)
8 About Your Monitor
Back View
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Back view |
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Back view with monitor stand |
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Label |
Description |
Use |
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1 |
VESA mounting holes (100 |
Wall mount monitor using VESA- |
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mm x 100 mm - behind |
compatible wall mount kit (100 mm x |
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attached VESA Cover) |
100 mm). |
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2 |
Regulatory label |
Lists the regulatory approvals. |
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Security lock slot |
Secures monitor with security cable |
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lock. |
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Barcode serial number label |
Refer to this label if you need to |
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contact Dell for technical support. |
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Stand release button |
Release stand from monitor. |
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Service tag label |
The Dell service tag is used for Dell |
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warranty and customer service |
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management purposes and for records |
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of the base system. |
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USB downstream port with |
Connect your USB device.* You can |
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battery charging |
only use this connector after you |
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have connected the USB cable to |
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the computer and USB upstream |
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connector on the monitor. |
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Cable management slot |
Use to organize cables by placing them |
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through the slot. |
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* It is recommended to use this port for your wireless USB device whenever possible.
About Your Monitor 9
Side View
Flash-Memory Card Reader slot
10 About Your Monitor
Bottom View
7 6
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1 |
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3a |
3b |
4 |
5a |
5b |
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Label |
Description |
Use |
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1 |
AC power connector |
To connect the monitor power cord. |
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2 |
Mini DisplayPort |
Connect your computer with: |
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connector |
• mDP to mDP cable, or |
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• mDP to DP cable |
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for 4K2K (max.) resolution. |
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3a DisplayPort in
connector 1
3b DisplayPort in
connector 2
Connect both connectors to your computer with a pair of:
•DP to DP cables, or
•DP to mDP cables
for 5K3K (max.) resolution.
4 |
USB upstream port |
Connect the USB cable that comes with your |
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monitor to the computer. Once this cable is |
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connected, you can use the USB downstream |
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connectors on the monitor. |
5a, |
USB downstream ports |
Connect your USB devices. * |
5b |
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You can only use these connectors after |
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you have connected the USB cable to the |
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computer and USB upstream connector on |
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the monitor. |
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Stand lock feature |
To lock the stand to the monitor using a M3 x |
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6mm screw (screw not included). |
7 |
Built-in speakers |
To output the sound from audio input. |
* It is recommended to use either the port (5b) or the USB downstream port on the rear side for your wireless USB device whenever possible.
About Your Monitor 11
Monitor Specifications
Flat panel Specifications
Screen type |
Active matrix - TFT LCD |
Panel type |
In Plane Switching |
Viewable image dimensions |
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Diagonal |
68.5 cm (27-inches viewable image size) |
Horizontal |
596.74 mm (23.49 inches) |
Vertical |
335.66 mm (13.22 inches) |
Pixel pitch |
0.116mm (218 ppi) |
Viewing angle |
178° (vertical) typ, 178° (horizontal) typ |
Luminance output |
300 cd/m² (typ), 50 cd/m2 (min) |
Contrast ratio |
1000:1 (typ) |
Faceplate coating |
Edge to edge glass optical bonding with Anti- |
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reflective and Anti-smudge coating |
Backlight |
LED edge light system |
Response Time |
8 ms gtg typical |
Color depth |
1.07 Billion (True 10 bit) |
Color gamut (Typical) |
100% (sRGB) 99% (Adobe RGB) coverage |
Resolution Specifications
Horizontal scan range |
31 kHz to 180 kHz |
Vertical scan range |
30Hz and 60Hz |
Maximum resolution |
5120 x 2880 at 60Hz DP1.2* |
Video Supported Modes
Video display capabilities (DP playback) 480p, 576p, 720p and 1080p
Preset Display Modes
Display Mode |
Horizontal Frequency |
Vertical Frequency |
Pixel Clock |
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(kHz) |
(Hz) |
(MHz) |
640 x 480 |
31.5 |
60.0 |
25.2 |
800 x 600 |
37.9 |
60.0 |
40.0 |
1024 x 768 |
48.4 |
60.0 |
65.0 |
1280 x 800 |
49.3 |
60.0 |
71.0 |
1280 x 1024 |
64.0 |
60.0 |
108.0 |
1600 x 1200 |
75.0 |
60.0 |
148.5 |
12 About Your Monitor
1920 x 1080 |
67.5 |
60.0 |
193.5 |
2560 x 1440 |
88.8 |
60.0 |
241.5 |
3840 x 2160 |
133.3 |
60.0 |
297.0 |
5120 x 2880* |
85.6 |
30.0 |
238.3 |
5120 x 2880* |
177.7 |
60.0 |
483.3 |
*To display 5120 x 2880 at 60 Hz and 30 Hz, both DP1 and DP2 must be connected. DP source’s graphics card must be DP1.2 certified and Tile display feature, capable of supporting resolution up to 5120 x 2880 at 60Hz and its driver supports DisplayID v1.3.
Electrical Specifications
Video input signals |
Digital video signal for each differential line, |
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predifferential line at 100 ohm impedance. DP1.2 |
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signal input support |
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AC input voltage/ |
100 to 240 VAC/50 or 60 Hz ± 3 Hz/2.4 A (Max.) |
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frequency/current |
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Inrush current |
120 V:40 A (Max.) |
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240 V:80 A (Max.) |
Speaker Specifications
Speaker rated power |
2 x 16 W |
Frequency Response |
200 Hz - 20 kHz |
Impedance |
4 ohm |
Physical Characteristics
Connector type |
DisplayPort connector. |
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Mini DisplayPort connector. |
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USB 3.0 update stream port connector. |
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USB 3.0 down stream port connector x 5. |
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(Port with |
lightning icon is for BC 1.2) |
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Signal cable type |
• Digital: detachable, DisplayPort to Mini |
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DisplayPort 1.8 M cable. |
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• Digital: detachable, DisplayPort to |
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DisplayPort 1.8 M cable. |
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• Digital: detachable, Mini DisplayPort to |
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Mini DisplayPort 1.8 M cable. |
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• Digital: detachable, USB 3.0 1.8 M cable. |
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Dimensions (with stand) |
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Height (extended) |
542.1 mm (21.3 inches) |
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About Your Monitor 13
Height (compressed) |
427.6 mm (16.8 inches) |
Width |
637.3 mm (25.1 inches) |
Depth |
204.5 mm (8.1 inches) |
Dimensions (without stand) |
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Height |
384.6 mm (15.1 inches) |
Width |
637.3 mm (25.1 inches) |
Depth |
47.9 mm (1.9 inches) |
Stand dimensions |
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Height (extended) |
420.5 mm (16.6 inches) |
Height (compressed) |
380.6 mm (15.0 inches) |
Width |
265.0 mm (10.4 inches) |
Depth |
204.5 mm (8.1 inches) |
Weight |
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Weight with packaging |
13.50 kg (29.70 lb) |
Weight with stand assembly and |
10.07 kg (22.15 lb) |
cables |
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Weight without stand assembly |
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(For wall mount or VESA mount |
7.14 kg (15.71 lb) |
considerations - no cables) |
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Weight of stand assembly |
2.24 kg (4.93 lb) |
Reflection Characteristics
Front frame gloss |
45.0 gloss unit (60°) (max.) |
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(User should consider the placement of the |
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display as the front frame may cause disturbing |
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reflections from surrounding light and bright |
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surfaces) |
Reflectance |
1.5% (typ.) |
Environmental Characteristics
Temperature
Operating |
0 °C to 35 °C |
Non-operating |
Storage: -20 °C to 65 °C (-4 °F to 140 °F) |
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Shipping: -20 °C to 65 °C (-4 °F to 140 °F) |
Humidity |
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Operating |
10% to 80% (non-condensing) |
Non-operating |
Storage: 5% to 90% (non-condensing) |
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Shipping: 5% to 90% (non-condensing) |
14 About Your Monitor
Altitude
Operating |
5,000 m (16,404 ft) max |
Non-operating |
12,191 m (40,000 ft) max |
Thermal dissipation |
580.21 BTU/hour (maximum) |
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341.30 BTU/hour (typical) |
Power Management Modes
If you have VESA’s DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
VESA |
Horizontal |
Vertical |
Video |
Power |
Power |
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Modes |
Sync |
Sync |
Indicator |
Consumption |
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Normal |
Active |
Active |
Active |
White |
100 W (typical)/ |
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operation |
170 W (maximum) |
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Active-Off |
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Glowing |
Less than 0.5 W |
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Inactive |
Inactive |
Off |
Less than 1.2 W |
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White |
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Switch Off |
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Off |
Less than 0.5 W |
NOTE: The monitor will achieve the stated Active-Off power approximately 1 minute after it has entered into Active-Off mode.
The OSD will only function in the normal operation mode. When any button is pressed in Active-Off mode, the following message will be displayed:
Dell UP2715K
There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant.
About Your Monitor 15
NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
Pin Assignments
DisplayPort Connector (DP in and DP out)
Pin Number |
20-pin Side of the |
Pin Number |
20-pin Side of the |
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monitor connector |
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monitor connector |
1 |
ML0(p) |
11 |
GND |
2 |
GND |
12 |
ML3(n) |
3 |
ML0(n) |
13 |
GND |
4 |
ML1(p) |
14 |
GND |
5 |
GND |
15 |
AUX(p) |
6 |
ML1(n) |
16 |
GND |
7 |
ML2(p) |
17 |
AUX(n) |
8 |
GND |
18 |
HPD |
9 |
ML2(n) |
19 |
DP_PWR Return |
10 |
ML3(p) |
20 |
+3.3 V DP_PWR |
Mini DisplayPort Connector
Pin Number |
20-pin Side of the |
Pin Number |
20-pin Side of the |
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monitor connector |
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monitor connector |
1 |
GND |
11 |
ML2(p) |
2 |
Hot Plug Detect |
12 |
ML0(p) |
3 |
ML3(n) |
13 |
GND |
4 |
GND |
14 |
GND |
5 |
ML3(n) |
15 |
ML1(n) |
6 |
GND |
16 |
AUX(p) |
7 |
GND |
17 |
ML1(p) |
16 About Your Monitor
8 |
GND |
18 |
AUX(n) |
9 |
ML2(n) |
19 |
GND |
10 |
ML0(p) |
20 |
+3.3 V DP_PWR |
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the back and bottom of your monitor.
NOTE: The USB ports on this monitor are USB 3.0 compliant.
Transfer speed |
Data rate |
Power consumption |
Super Speed |
5 Gbps |
4.5 W (Max., each port) |
Hi-Speed |
480 Mbps |
2.5 W (Max., each port) |
Full Speed |
12 Mbps |
2.5 W (Max., each port) |
NOTE: Up to 1.5 A on USB downstream port (port 
with lightning icon) with BC 1.2 compliance devices; up to 0.9 A on the other 4 USB downstream ports.
USB Upstream Connector |
USB Downstream Connector |
Pin Number |
Signal Name |
1 |
VBUS |
2 |
D- |
3 |
D+ |
4 |
GND |
5 |
StdB_SSTX- |
6 |
StdB_SSTX+ |
7 |
GND_DRAIN |
8 |
StdB_SSRX- |
9 |
StdB_SSRX+ |
Shell |
Shield |
Pin Number |
Signal Name |
1 |
VBUS |
2 |
D- |
3 |
D+ |
4 |
GND |
5 |
StdA_SSRX- |
6 |
StdA_SSRX+ |
7 |
GND_DRAIN |
8 |
StdA_SSTX- |
9 |
StdA_SSTX+ |
Shell |
Shield |
About Your Monitor 17
USB ports
•1 upstream - bottom
•5 downstream - 1 at back, 4 at bottom
Power Charging Port - the one on the rear cover (Port with 
lightning icon); supports fast current charging capability if the device is BC 1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer and devices.
NOTE: For computers running Windows® 7 must have Service Pack 1 (SP1) installed. The monitor’s USB interface works only when the monitor is On or in Power Save Mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.
18 About Your Monitor
Card Reader Specifications
Overview
•The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.
•The Flash Memory Card Reader is automatically recognized by Microsoft® Windows® Vista, Windows® 7 Service Pack (SP1) and Windows® 8/ Windows® 8.1.
•Once installed and recognized, memory card (slot) appears drive letter.
•All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
NOTE: Install the Card Reader driver (provided in the Drivers and Documentation Media CD that comes with the monitor) to ensure memory cards are detected properly when inserted into the card slot.
Features
The Flash Memory Card Reader has the following features:
•Supports Microsoft® Windows® Vista, Windows® 7 Service Pack (SP1) and Windows® 8/Windows® 8.1 operating systems.
•Mass Storage Class device (No drivers are required under Microsoft® Windows® Vista, Windows® 7 Service Pack (SP1) and Windows® 8/ Windows® 8.1).
•Supports various memory card media.
The following table lists the memory cards supported:
Slot |
Flash memory cards type |
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Number |
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MS Pro HG, High Speed Memory Stick (HSMS), Memory
Stick PRO (MSPRO), Memory Stick Duo (w Adapter),
1MS Duo Secure Digital (Mini-SD), Secure Digital Card, Mini Secure Digital (w Adaptor), TransFlash (SD, including SDHC), MultiMediaCard (MMC)
About Your Monitor 19
Maximum Card Capacity Supported by the UP2715K card reader
Card type |
Support Specification |
Support Maximum |
UP2715K |
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Capacity by Spec. |
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MS Pro HG |
Memory Stick Pro-HG |
32 GB |
Supported |
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Support USB 3.0 speed |
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MS Duo |
Memory Stick Duo |
32 GB |
Supported |
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Specification |
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SD |
SD Memory Card |
1 TB |
Supported |
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support USB 3.0 speed |
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MMC |
Multi Media Card |
32 GB |
Supported |
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System Specification |
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General
Connection type |
USB 2.0/3.0 High Speed Device (USB High Speed |
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Device compatible) |
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Supported OS |
Microsoft® Windows® Vista, Windows® 7 Service Pack |
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(SP1) and Windows® 8/Windows® 8.1 |
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Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so
that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors.
20 About Your Monitor
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Read and follow the Safety Instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
•To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
•Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
•If you notice white powder when you unpack your monitor, wipe it off with a cloth.
•Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than light-colored monitors.
•To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn Off your monitor when not in use.
About Your Monitor 21
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached from the monitor when it is shipped from the factory.
NOTE: This stand attaching instruction is applicable for the stand shipped with the monitor. For other mounting solutions (optional), please refer to their respective set up instructions.
3
2
To attach the monitor stand:
1.Remove the monitor protective cover and place the monitor on it.
2.Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
3.Press the stand down till it snaps into its place.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
To connect your monitor to the computer:
1.Turn off your computer and disconnect the power cable.
2.Connect the DP (DisplayPort) cables to the corresponding video port on the back of your computer
NOTE: Do not use all the cables on the same computer.
Use all of the cables only when they are connected to different computers with appropriate video systems.
22 Setting Up the Monitor
Connecting the DP cables
Types of DP cables
DP–DP cables ( 2x )
Detachable cable clips
B
A
DP–mDP cables ( 2x )
Detachable cable clips
C
D
C D Identical cable
mDP–mDP cable ( 1x )
E
Setting Up the Monitor 23
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