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User Manual
KVM Switch
KVM0108A
KVM0116A
American Power Conversion Legal Disclaimer
The information presented in this manual is not warranted by the American Power Conversion Corporation to be authoritative, error free, or complete. This publication is not meant to be a substitute for a detailed operational and site specific development plan. Therefore, American Power Conversion Corporation assumes no liability for damages, violations of codes, improper installation, system failures, or any other problems that could arise based on the use of this Publication.
The information contained in this Publication is provided as is and has been prepared solely for the purpose of evaluating data center design and construction. This Publication has been compiled in good faith by American Power Conversion Corporation. However, no representation is made or warranty given, either express or implied, as to the completeness or accuracy of the information this Publication contains.
IN NO EVENT SHALL AMERICAN POWER CONVERSION CORPORATION BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, CONTRACT, REVENUE, DATA, INFORMATION, OR BUSINESS INTERRUPTION) RESULTING FROM, ARISING OUT, OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THIS PUBLICATION OR THE CONTENT, EVEN IF AMERICAN POWER CONVERSION CORPORATION HAS BEEN EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AMERICAN POWER CONVERSION CORPORATION RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES WITH RESPECT TO OR IN THE CONTENT OF THE PUBLICATION OR THE FORMAT THEREOF AT ANY TIME WITHOUT NOTICE.
Copyright, intellectual, and all other proprietary rights in the content (including but not limited to software, audio, video, text, and photographs) rests with American Power Conversion Corporation or its licensors. All rights in the content not expressly granted herein are reserved. No rights of any kind are licensed or assigned or shall otherwise pass to persons accessing this information.
This Publication shall not be for resale in whole or in part.
Contents
General Information........................................................ |
1 |
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Taking Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Accessory Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
KVM Server Modules and cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Maximum server connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Component Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation ....................................................................... |
7 |
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rack mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Optional KVM to LCD Console Mounting . . . . . . . . . . . . . . . . . . . . . . 8 Single Level KVM Switch Installation . . . . . . . . . . . . . . . . . . . . . . . . . 9
Single level installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Tiering multiple KVM switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
To set up a Chained tiering installation: . . . . . . . . . . . . . . . . . . . . . 10
Chained Tiering Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . 10
KVM Switches KVM0108A and KVM0116A User Manual |
i |
Hardware Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cable Length Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
On Screen Display (OSD) Operation ........................... |
13 |
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
OSD Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
15 |
F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
16 |
F3: SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
16 |
F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
18 |
F5: SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
20 |
F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
20 |
F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
21 |
F8: LOGOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
21 |
Hotkey Operation .......................................................... |
22 |
Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
[NUM LOCK] + [-] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 [CTRL] + [F12] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Hotkey mode environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Exiting hotkey mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Auto Scan Mode Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting the scan interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
23 |
Invoking Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
23 |
Exiting Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
23 |
Skip Mode Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Entering skip mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
24 |
Exiting skip mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
24 |
Computer Keyboard/Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setting the Hotkey Beeper ON/OFF. . . . . . . . . . . . . . . . . . . . . . . . . . 24
KVM Switches KVM0108A and KVM0116A User Manual |
ii |
Setting the Hotkey Key Combination . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting the OSD Hotkey combination . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting the Port Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Restore the Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Keyboard Emulation ..................................................... |
27 |
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Firmware Upgrade Utility.............................................. |
29 |
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Performing the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Starting the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Upgrade succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Upgrade failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Main board firmware upgrade recovery . . . . . . . . . . . . . . . . . . . . . 31
Server Module firmware upgrade recovery . . . . . . . . . . . . . . . . . . 32
Troubleshooting............................................................ |
33 |
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
KVM0108A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
KVM0116A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Specifications................................................................ |
35 |
KVM Switches KVM0108A and KVM0116A User Manual |
iii |
General Information
Overview
KVM0108A and KVM0116A KVM Switches
The KVM switches allow administrators to access and control multiple servers from a single PS/2 or USB KMM (keyboard, monitor, and mouse) console. There is no software to configure.
SKU |
Local Connection |
Remote Connection |
KVM Ports |
|
|
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|
KVM0108A |
1 |
0 |
8 |
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KVM0116A |
1 |
0 |
16 |
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•An auto-sensing function recognizes the position of each station on the installation, eliminating the need to manually set the position, and a front panel LED displays each station's position.
•Updates are available at www.apc.com. The Firmware Upgrade function performs installation.
Features
•Simple installation and operation: Plug-and-play installation. No software required. Station positions are automatically recognized. Computer selection is done using hotkeys or multilanguage On Screen Display (OSD) menus.
•Single console control: Access and control up to 8 (KVM0108A) or 16 (KVM0116A) servers from a single PS/2 or USB KVM (keyboard, monitor, and mouse) console.
•Scalability: Connect up to 31 switches. Control up to 512 servers (KVM0116A) from the KVM console.
•Easy installation: Plug cables into their appropriate ports. No software to configure.
•Hardware independent cross-platform support.
•RJ-45 connectors and cat 5e/6 cabling: The KVM0108A or KVM0116A can be installed in a 1U system rack. Take advantage of internal network wiring in most modern commercial buildings.
•KVM adapter cables connect to servers. Mix PS/2 and USB interfaces connecting the KVM switch to the devices.
•Strong password protection prevents unauthorized access.
•Multiple user accounts: Supports up to 10 user and 1 administrator accounts.
•Effortless upgrades: Simultaneously upgrade all in series KVM switches and server modules.
•Auto scanning and broadcast mode: Auto scanning provides hands-free monitoring of selected devices at variable rates. Broadcast Mode sends commands from the console to all computers. Performs software installation, upgrades, and shutdowns simultaneously.
•Superior video quality: Supports the video resolutions up to 1600x1200@60hz for up to 40 meters, and 1280x1024@75hz for up to 50 meters with the KVM Cable Adapter.
•Hot pluggable: Add or remove components without powering off the KVM switch.
•Server modules (Adapter cables) with ID: The KVM switch automatically recognizes the new KVM Cable Adapter. Device ID and attributes are stored in the adapter cables allowing you to hot-swap port connections without having to reconfigure attributes.
KVM Switches KVM0108A and KVM0116A User Manual |
1 |
Safety
Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device.
DANGER
HAZARD OF ELECTRIC SHOCK
•Do not use the device near water, Never spill liquid of any kind on the device.
•Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
•The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
•To prevent damage to your installation it is important that all devices are properly grounded. The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace the outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow local/national wiring codes.
•If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
•To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
•Position system cables and power cables carefully; Be sure that nothing rests on any cables.
•Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
•Use the power cord(s) supplied with this package. If it becomes necessary to replace the cords supplied with this package, be sure to use cords of at least the same standard as the ones provided. Contact your dealer for information about power cords
•Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
Failure to follow these instructions can result in death or serious injury.
2 |
KVM Switches KVM0108A and KVM0116A User Manual |
CAUTION
INJURY OR EQUIPMENT DAMAGE
•Do not connect the RJ-11 connector marked “UPGRADE” to a public telecommunication network.
•Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
•Always load the rack from the bottom up, and load the heaviest item in the rack first.
•Make sure that the rack is level and stable before extending a device from the rack.
•Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.
•After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.
•Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.
•Make sure that all equipment used on the rack, including power strips and other electrical connectors, is properly grounded.
•Ensure that proper airflow is provided to devices in the rack.
•Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer
•Do not step on or stand on any device when servicing other devices in a rack.
•Do not place the device on an unstable surface. If the device falls, serious damage will result.
•Do not block ventilation openings. Overheating of internal components may occur.
•Route the power cord and cables so that they cannot be stepped on or tripped over.
Failure to follow these instructions can result in injury or equipment damage.
Taking Delivery
Examine the components at the time of delivery to be sure all parts are present and in good working order. Anything missing or damaged must be reported immediately to the shipping firm and to APC.
Accessory Inventory
•1 KVM0108A or KVM0116A KVM switch
•1 firmware upgrade cable
•1 NEMA 5-15 power cord
1 C13 - C14 power cord
•1 rack mount bracket
•Literature Kit: Quick Start Guide, Safety Sheet, and China ROHS.
KVM Switches KVM0108A and KVM0116A User Manual |
3 |
Requirements
Console
•VGA, SVGA, or multi-sync monitor capable of the highest resolution that you will be using on any server in the installation
•PS/2 or USB mouse/keyboard
Computers
The following equipment must be installed on the servers that connect to the KVM switch ports:
•VGA, SVGA, or multi-sync port
•Type A USB port and USB host controller
•or 6-pin Mini-DIN keyboard and mouse ports
KVM Server Modules and cables
•The Cat 5e/6 cable is required to connect the KVM switch to one of the KVM adapter cables.
•The following KVM adapter cables are required for use with the KVM switch:
Module |
Function |
|
|
KVM-PS2 |
Connects to devices with PS/2 ports |
KVM-USB |
Connects to devices with USB ports |
AP5262 |
APC KVM Chain In/Out Cable - 2 ft (0.6 m) |
AP5263 |
APC KVM Chain In/Out Cable - 6 ft (1.8 m) |
Supported operating systems
•Microsoft Windows
•Linux
•UNIX
•Mac
•DOS
Maximum server connections
Parent |
Ports |
Child |
Ports |
Max Connections |
Chained |
KVM Model |
|
Tiered KVM |
|
(Tiered) |
Connections |
|
|
|
|
|
|
KVM0108A |
8 |
KVM0108A |
8 |
265 |
32 |
|
|
|
|
|
|
KVM0116A |
16 |
KVM0216A |
16 |
512 |
32 |
|
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|
|
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|
4 |
KVM Switches KVM0108A and KVM0116A User Manual |
Component Identification
Front
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
13 |
14 |
15 |
16 |
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Power |
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F/W Upgrade |
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F/W Upgrade |
Reset |
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Normal-Recover |
Station ID |
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KVM0116A |
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1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
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Power |
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F/W Upgrade |
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aem0465a |
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F/W Upgrade |
Reset |
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Normal-Recover |
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Station ID |
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KVM0108A |
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No. |
Component |
Description |
|
|
|
1 |
Power LED |
Lights to indicate that the KVM switch is powered and ready to operate. |
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|
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2 |
Port LEDs |
The Port LEDs provide status information about their corresponding KVM Ports |
|
|
• GREEN: The server attached to the port is On Line. |
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• RED: The server attached to the port is Selected (has KVM focus). |
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• GREEN + RED (ORANGE): The server attached to the port is On Line and Selected. |
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The LEDs are continuously ON under normal conditions. An LED will flash at half second |
|
|
intervals when its corresponding port is accessed under Auto Scan Mode or Skip Mode |
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3 |
Firmware Upgrade |
During normal operation and while performing a firmware upgrade, this switch should be in |
|
Recovery Switch |
the “normal” position. If a firmware upgrade operation does not complete successfully, this |
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|
switch is used to perform a firmware upgrade recovery (see “Firmware Upgrade Utility” on |
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|
page 29). |
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|
4 |
Reset Switch |
The switch is recessed and must be pushed with a small object, such as the end of a paper clip |
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|
or a ballpoint pen. To perform a system reset, press and release when the unit is running. |
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|
Note: This does not clear User Account information. |
5 |
Station ID LED |
The KVM switch's Station ID is displayed here. If this is a single station installation or the |
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|
first station on the installation, the KVM switch ID is “01.” |
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|
On a tiered installation, the KVM switch auto-senses its position and displays the station ID |
|
|
that corresponds to its place in the installation (see “Port ID Numbering” on page 12). |
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6 |
Firmware Upgrade |
The Firmware Upgrade Cable that transfers the firmware upgrade data from the |
|
Port |
administrator's computer to the KVM switch, plugs into this RJ-11 connector. |
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7 |
Console Port |
The port is for installation with Rack LCD Console AP5717 or AP5719. |
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KVM Switches KVM0108A and KVM0116A User Manual |
5 |
Rear
KVM0116A |
KVM0108A
aem0464a
Item |
Component |
Description |
|
|
|
1 |
Power Socket |
The power cord to the AC source plugs in here. |
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|
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2 |
Chain In/Out Ports |
When cascading KVM switches, the cables plug in here (see “Tiering multiple KVM |
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switches” on page 9). |
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|
The port on the left is the Chain In port; the port on the right is the Chain Out port. |
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3 |
KVM Port Section |
The Cat 5e/6 cables that link to the KVM adapter cables (which link to the computers) |
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plug in here. |
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4 |
Console Ports |
If this is a single station installation, or if this is the first station of a tiered installation, |
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|
the keyboard, monitor, and mouse that make up the Local Console plug in here. |
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|
Any combination of PS/2 and USB keyboards and mice for the console may be used. |
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6 |
KVM Switches KVM0108A and KVM0116A User Manual |
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