Panasonic DBS 40 Operation Manual

STATION USER GUIDE

Panasonic®

Digital Business System

44-Series Key Telephones

Please read these instructions completely before using this unit.

(Supports DBS 40/72/96 and 824 Systems)

Section 755

Issued April 2000

Revision A - Issued December 2000

The contents of this manual are subject to change without notice and do not constitute a commitment on the part of Panasonic Telecommunication Systems Company (PTSC). Every effort has been made to ensure the accuracy of this document. However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed.

The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to said software or hardware.

Reproduction, publication, or duplication of this manual, or any part thereof, in any manner, mechanically, electronically, or photographically, is prohibited without permission of the Panasonic Telecommunication Systems Company (PTSC).

© Copyright 2000 by Panasonic Telecommunication Systems Company.

All rights reserved.

Preface

Preface

The Station User Guide is for anyone who uses a Panasonic 44-Series digital telephone in conjunction with the Panasonic DBS. The DBS (Digital Business System) is a telephone system that provides you with a powerful set of features for handling calls.

This manual provides an overview of the following digital phones and offers detailed information about using the features provided by the DBS:

•VB-44210 - 16 key standard phone

•VB-44220 - 22 key standard phone

•VB-44223 - 22 key small display speakerphone

•VB-44225 - 22 key large display speakerphone

•VB-44230 - 34 key standard phone

•VB-44233 - 34 key small display speakerphone

Note: The following features of 44-Series Phones require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v.

1.0or higher.

•Handset Mute

•Off-hook Monitor

•Soft keys on small-display phones

•Directory and Variable Modes on small-display phones

•Message key on large-display phones

How to Use This Manual

We recommend that you read the entire manual before using your digital phone, in order to get a clear idea of its capabilities.

What This Manual Contains

This manual contains the following chapters:

Chapter and Title	Description
Chapter 1, “Understanding Your	Describes features of Panasonic digital
Phone”	telephones.
Chapter 2, “Setting Up Your Phone”	Provides procedures for setting up tele-
	phone features such as display contrast.
Chapter 3, “Placing Outside Calls”	Provides several procedures for making
	outside calls.

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i

Preface

Chapter and Title	Description
Chapter 4, “Answering Calls”	Provides several procedures for answer-
	ing calls.
Chapter 5, “Communicating Within	Provides procedures for handling inter-
Your Office”	nal calls.
Chapter 6, “Using Additional Features”	Provides procedures for using advanced
	features.
Appendix A, “Dial Code List”	Provides a list of dial codes used for
	programming FF keys.

Notation Used

This manual uses the following conventions:

•References to chapters and sections are enclosed in quotation marks, and include the title and page number, for example: “Assigning FF Keys” on page 25.

•References to information you are to dial is printed in boldface, mixedcase characters, for example: Dial 73*.

•References to the telephone keypad are printed using bold, uppercase characters, for example: Press HOLD.

For More Information

For more information about features available with Panasonic DBS systems and digital phones, contact your system administrator or DBS dealer, or refer to the Panasonic publication Feature Operation (Section 700).

ii	Issued April 2000

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

1. Understanding Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . 7

Non-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Small-Display Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the Soft Keys on a Small-Display Phone . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using Variable Mode on a Small-Display Phone . . . . . . . . . . . . . . . . . . . . . . . . 14

Large-Display Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the Soft Keys on a Large-Display Phone . . . . . . . . . . . . . . . . . . . . . . . . . 17

Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2. Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Volume and Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Adjusting Sound Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Adjusting the Ringing Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Adjusting the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 FF Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Assigning FF Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Clearing an FF Key’s Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Checking FF Key Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting Up Personal Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Assigning PSD Numbers to One-Touch or Soft Keys. . . . . . . . . . . . . . . . . . . . 28 Checking PSD Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Clearing a PSD Number From a One-Touch or Soft Key . . . . . . . . . . . . . . . . . 30 Assigning Names to PSD Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Clearing Out a Name Assigned To a PSD Key . . . . . . . . . . . . . . . . . . . . . . . . . 33

3. Placing Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Using an Outside Line Access Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Accessing an Outside Line with an FF Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Calling If the DBS is Behind a PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Using Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using Personal Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using System Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Chaining Speed Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Redialing Outside Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Auto-Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

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Contents

Auto-Repeat Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Saving and Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4. Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Picking Up Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Holding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Answering Two Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using Call Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Parking Calls from an Attendant Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Picking Up Calls Parked by the Attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Parking Calls from an Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Picking Up Calls Parked by an Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Screened Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Unscreened Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

5. Communicating Within Your Office . . . . . . . . . . . . . . . . . . 49

Calling Other Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Making Internal Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Switching Between Tone and Voice Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Calling Paging Groups 00-07. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Answering a Page (Meet-Me Answer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Setting Up Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Cancelling Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Setting Up Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Answering Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Using Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Using Callback Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Sending a Callback Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Responding to Callback Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Scrolling Through Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using Do-Not-Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using Absence Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Assigning the Absence Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Cancelling Absence Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Announcing to Busy Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

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Contents

Making an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Answering an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Transferring Calls with an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Breaking Into a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

6. Using Additional Features. . . . . . . . . . . . . . . . . . . . . . . . . . 63

Using the Mute Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Using Off-Hook Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Locking Your Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Switching Between Pulse and Tone Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Making Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Adding an Outside Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Adding an Extension to a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Dropping Out of a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Controlling Internal Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Controlling Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Using the Reminder Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Non-Display and Small-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Large-Display Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Caller ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Caller ID Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Using Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Using a Personal Speed Dial Number for Voice Mail Access. . . . . . . . . . . . . . 72 Using an FF Key for Voice Mail Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Using the MSG Key for Voice Mail Access . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Using an FF Key for Voice Mail Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Appendix A. Dial Code List . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

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Contents

6	Issued April 2000

1. Understanding Your Phone

1. Understanding Your Phone

Becoming familiar with your Panasonic 44-Series digital phone will enable you to effectively use its call-handling features.

Note: Some features may not be available on your phone. For instance, the following features of 44-Series phones require DBS software version CPCAII/B v. 8.0 or higher, CPC-S/M, v. 2.0 or higher, or CPC-EX v. 1.0 or higher.

•Handset Mute

•Off-hook Monitor

•Separate speaker volumes for internal vs. CO call

•Soft keys on small-display phones

•Directory and Variable Modes on small-display phones

•Message key on large-display phones

For additional information, see your system administrator or DBS dealer.

This chapter covers the following topics:

Topic	Page
Non-Display Phones	8
Small-Display Phones	10
Large-Display Phones	15
Display Information	18

DBS-32-755

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1. Understanding Your Phone

Non-Display Phones

Non-display phones, such as the model shown in Figure 1, do not have an LCD display. Table 1 on page 9 describes the features that are typical of nondisplay phones.

Figure 1. Non-display 44-Series phone

1

PR O G

	2
	C O NF
	3
	4
18	DIGITAL BUSINESS SYSTEM

5

1		2	ABC	3	DEF DND/C F		REDIAL
						6
							10
4	G HI	5	JKL	6	M NO	M UTE	M UTE
						7	11
7	PRS	8	TUV	9	W XY	EXT	AUTO
						8
							12
*		OPER					O N/O FF
		0				9
							13
14 FLASH				VO LUM E			HO LD
S peakerphone					15		16

17

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DBS-32-755

1. Understanding Your Phone

Table 1. Non-display phone features

#	Feature	Description
1	Message Waiting Indica-	Indicates that you have a message.
	tor
2	PROG Key	Used to program Flexible Function (FF) and one-
		touch keys and to adjust ringer volume. Depending
		on the setup of your system, may also be used to
		transfer calls.
3	CONF Key	Used to establish conference calls, check FF key
		and one-touch features, and scroll through mes-
		sages.
4	One-Touch Keys	Used to make outside calls or to access system fea-
		tures.
5	Flexible Function (FF)	Used to access outside lines or to access system fea-
	Keys	tures.
6	DND/CF Indicator	Indicates that Do-Not-Disturb, Call Forwarding, or
		Absence Message is set.
7	MUTE Indicator	Indicates that your voice is muted - i.e., party on the
		other end cannot hear you. Lights solid when your
		hands-free microphone is muted and flashes when
		your handset is muted.
8	EXT Indicator	Lights when you are on a call; flashes when you
		hold a call.
9	ON/OFF Indicator	Lights when ON/OFF key has been pressed.
10	REDIAL Key	Used to redial last number dialed.
11	MUTE Key	Used to activate/deactivate MUTE function. When
		activated, the party on the other end cannot hear
		you. (See item 7, MUTE Indicator.)
12	AUTO Key	Used to access speed dialing, enter account codes, or
		for message waiting answer/cancel.
13	ON/OFF Key	Used to make a call without lifting the handset or to
		turn the speaker on and off.
14	FLASH Key	Used to end an outside call and to restore outside
		dial tone without hanging up receiver.
15	VOLUME Key	Used to adjust level of tones, background music,
		ringing, receiver volume, and display contrast.
16	HOLD Key	Used to hold calls, to retrieve held calls, and to com-
		plete FF key programming.
17	Microphone	Used to talk with another party without using the
		handset.
18	Speaker	Outputs tones and voice at your extension.

DBS-32-755

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1. Understanding Your Phone

Small-Display Phones

Small-display phones, such as the model in Figure 2, have a display containing two lines of text. Table 2 on page 11 describes the features that are typical of small-display phones.

Note: Certain features of the small-display phone, such as items 3 -5 in Figure 2, require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher.

Figure 2. Small-display 44-Series phone

			1
		2
	3		EN D
	M O D E
	08:24	Tue NO V 14	4
	Sandy	173
		5	PR O G
			6
			CO NF
			7
	8
22	DIGITAL BUSINESS SYSTEM

9

1		2	ABC	3	DEF DN D/C F		REDIAL
						10	14
4	G HI	5	JKL	6	M NO	M UTE	M UTE
						11	15
7	PRS	8	TUV	9	W XY	EXT	AUTO
						12	16
*		OPER				13	17
		0
							O N/O FF
18 FLASH				VO LUM E		HO LD
S peakerphone					19		20

21

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DBS-32-755

1. Understanding Your Phone

Table 2. Small-display phone features

#	Feature	Description
1	Message Waiting Indica-	Indicates that you have a message.
	tor
2	Display	Displays information about the phone’s status,
		menus, dialing directories, and text message infor-
		mation.
3	Mode Key	Used to change display modes from default to speed
		dial or extension directory mode.
4	End Key	Used to exit directory mode and return display to
		default mode.
5	Soft Keys	Used to select System Speed Dial or Personal Speed
		Dial directory and also to speed dial a number or
		extension from within a directory.
6	PROG Key	Used to program FF and one-touch keys and to
		adjust ringer volume. Depending on the setup of
		your system, may also be used to transfer calls.
7	CONF Key	Used to establish conference calls, check FF key
		and one-touch features, and scroll through mes-
		sages.
8	One-Touch Keys	Used to make outside calls or to access system fea-
		tures.
9	Flexible Function (FF)	Used to access outside lines or to access system fea-
	Keys	tures.
10	DND/CF Indicator	Indicates that Do-Not-Disturb, Call Forwarding, or
		Absence Message is set.
11	MUTE Indicator	Indicates that your voice is muted - i.e., party on the
		other end cannot hear you. Lights solid when your
		hands-free microphone is muted and flashes when
		your handset is muted.
12	EXT Indicator	Lights when you are on a call; flashes when you
		hold a call.
13	ON/OFF Indicator	Lights when ON/OFF key has been pressed.
14	REDIAL Key	Used to redial last number dialed.
15	MUTE Key	Used to activate/deactivate MUTE function. When
		activated, the party on the other end cannot hear
		you. (See item 11, MUTE Indicator.)
16	AUTO Key	Used to access speed dialing, enter account codes, or
		for message waiting answer/cancel.
17	ON/OFF Key	Used to make a call without lifting the handset or to
		turn the speaker on and off.
18	FLASH Key	Used to end an outside call and to restore outside
		dial tone without hanging up receiver.
19	VOLUME Key	Used to adjust level of tones, background music,
		ringing, receiver volume, and display contrast.
20	HOLD Key	Used to hold calls, to retrieve held calls, and to com-
		plete FF key programming.

DBS-32-755

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		1. Understanding Your Phone
#	Feature	Description
21	Microphone	Used to talk with another party without using the
		handset.
22	Speaker	Outputs tones and voice at your extension.

Using the Soft Keys on a Small-Display Phone

Note: This feature requires DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher.

The soft keys on the small-display phone allow you to change the software mode of the display from default (i.e., time and date) mode to directory mode. While in directory mode, you can view system and personal speed dial and extension directories, and also dial a speed dial number or extension by pressing the soft key next to the desired number.

Figure 3. Small-Display soft keys

M O D E	EN D
08:24	Tue NO V 14
Sandy	173

soft keys

Notes:

•The MODE key allows you to switch the display from default to directory mode. The END key allows you to return the display to default mode.

•You must be in directory mode to view speed dial and extension directories and to dial a speed dial number or extension using the soft keys.

•Speed dial numbers must be programmed before they will appear in the personal speed dial directory. System speed dial numbers must be programmed by the system attendant or administrator, or the DBS dealer. For information on programming personal speed dial numbers, see Setting Up Personal Speed Dialing on page 26.

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Using Speed Dial Directories

1.Press the MODE key one time. “SSD” and “PSD” appear on the second line of the display.

2.Select System Speed Dial or Personal Speed Dial by pressing the soft key next to the desired item. The first two numbers in the directory appear on the second line of the display. To display the next two numbers in the directory, press the “#” key. To display the previous two numbers, press the “*” key.

Note: If a name has been assigned to a speed dial number, the name will be displayed instead of the speed dial number.

To jump to another letter in the directory, press the numeric key for it. For example, press the “6” key to jump to the M’s, N’s, and O’s. The M’s will appear first. Press “6” again to jump to the N’s, and again to jump to the O’s.

•For names beginning with Q or Z, use the 1 key.

3.To dial a speed dial number, press the soft key next to it.

Note: To exit the directory without dialing, press the END key.

Using the Extension Directory

1.Press the MODE key twice. “EXT” appears on the second line of the display.

2.Press the soft key next to “EXT”. The first two extensions in the directory appear on the second line of the display.

3.To display the next two extensions in the directory, press the “#” key. To display the previous two extensions, press the “*” key.

To jump to another letter in the directory, press the numeric key for it. For example, press the “6” key to jump to the M’s, N’s, and O’s. The M’s will appear first. Press “6” again to jump to the N’s, and again to jump to the O’s.

•For names beginning with Q or Z, use the 1 key.

4.To dial an extension, press the soft key next to it.

Note: To exit the directory without dialing, press the END key.

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1. Understanding Your Phone

Using Variable Mode on a Small-Display Phone

Note: This feature requires DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher.

Variable Mode allows you to use the soft keys on your small-display phone to execute programmed system features when your phone is in the following call states:

•during an intercom call

•during CO dial tone

•during a trunk call

•after dialing a busy extension

1.Activate Variable Mode by pressing ON/OFF *61 ON/OFF.

The 1st line of the display will read “Variable md ON” when you enter *61, then return to normal when you press the second ON/OFF.

To turn Variable Mode off again, press ON/OFF *61 ON/OFF.

2.During an intercom call, CO dial tone, trunk call, or after dialing a busy extension, the display will reflect the appropriate programmed features. While the feature is displayed, press the > or < soft key to execute the desired feature.

Figure 4. Example of a variable mode display after dialing a busy extension

M O D E	EN D
Busy	351
Callback	O HVA

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1. Understanding Your Phone

Large-Display Phones

Phones such as the model in Figure 5 are distinguished by their large displays. Table 3 on page 16 describes the features that are typical of large display phones.

Note: Certain features of the large-display phone, such as the Message key, require DBS software version CPC-AII/B v. 8.0 or higher, CPC-S/M v. 2.0 or higher, or CPC-EX v. 1.0 or higher.

Figure 5. Large-display 44-Series phone

							1
		02:28 Thu				NO V 14
		Langford S				173	2
		PERSO NAL DIAL
3		SYSTEM DIAL					3
		EXTENSIO N
		FUNCTIO N
		HELP
23
M SG	CO NF M ENU PREV NEXT						PR O G
4	5	6		7		8	9
				10
1		2	ABC	3	DEF	DND/CF
						R EDIAL
						11	15
4	G HI	5	JKL	6	M N O	M UTE	M UTE
						12
							16
7	PRS	8	TUV	9	W XY	EXT	AUTO
						13
							17
*		0	OPER			14	18
						O N/O FF
19 FLASH				VO LUM E		HO LD
S peakerphone					20		21

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			1. Understanding Your Phone
Table 3. Large-display phone features
#	Feature		Description
1	Message Waiting Indica-	Indicates that you have a message.
	tor
2	Display	Displays information about the phone’s status,
		menus, dialing directories, and text message infor-
		mation.
3	Soft Keys	Used to make outside calls or to access call-handling
		features.
4	MSG Key	Used for Auto-CallBack to a telephone which has
		left a text message or to access voice messages.
5	CONF Key	Used to establish conference calls, check FF and
		one-touch key settings, and scroll through messages.
6	MENU Key	Used to return to the Main Menu screen. The default
		Main Menu screen contains the following items:
		•	PERSONAL DIAL
		•	SYSTEM DIAL
		•	EXTENSION
		•	FUNCTION
		•	HELP
7	PREV Key	Used to return to the previous screen.
8	NEXT Key	Used to advance to the next screen.
9	PROG Key	Used to program FF and one-touch keys and to
		adjust ringer volume. Depending on the setup of
		your system, may also be used to transfer calls.
10	Flexible Function (FF)	Used to access outside lines or to access system fea-
	Keys	tures.
11	DND/CF Indicator	Indicates that Do-Not-Disturb, Call Forwarding, or
		Absence Message is set.
12	MUTE Indicator	Indicates that your voice is muted - i.e., party on the
		other end cannot hear you. Lights solid when your
		hands-free microphone is muted and flashes when
		your handset is muted.
13	EXT Indicator	Lights when you are on a call; flashes when you
		hold a call.
14	ON/OFF Indicator	Lights when ON/OFF key has been pressed.
15	REDIAL Key	Used to redial last number dialed.
16	MUTE Key	Used to activate/deactivate MUTE function. When
		activated, the party on the other end cannot hear
		you. (See item 12, MUTE Indicator.)
17	AUTO Key	Used to access speed dialing, enter account codes, or
		for message waiting answer/cancel.
18	ON/OFF Key	Used to make a call without lifting the handset or to
		turn the speaker on and off.
19	FLASH Key	Used to end an outside call and to restore outside
		dial tone without hanging up receiver.

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#	Feature	Description
20	VOLUME Key	Used to adjust level of tones, background music,
		ringing, receiver volume, and display contrast.
21	HOLD Key	Used to hold calls, to retrieve held calls, and to com-
		plete FF key programming.
22	Microphone	Used to talk with another party without using the
		handset.
23	Speaker	Outputs tones and voice at your extension.

Using the Soft Keys on a Large-Display Phone

The ten small keys located alongside the display on a large-display phone are called “soft” keys because they allow you to change the software mode of the display. Instead of displaying the Main Menu, for instance, you can set your phone to display your Personal or System Speed Dial Directory, Extension Directory, or Function or Help Menus.

These items are described as follows:

Personal Dial	Allows personal speed dial numbers to be programmed
	and dialed using the soft keys.
System Dial	Allows system speed dial numbers to be viewed and
	dialed using the soft keys.
Extension	Allows other extensions to be viewed and dialed using the
	soft keys.
Function	Allows system functions such as Background Music, Do-
	Not-Disturb, Reminder Alarm, Absence Messages, Call
	Forwarding, Mute, and Station Lockout to be set.
Help	Provides Help on setting phone functions.

To select one of the above items from the Main Menu, press the soft key next to the desired item.

Notes:

•To display the Main Menu on a large-display phone, press the MENU key when the phone is in an idle state.

•Menus are programmable - the actual menu displayed depends on your system configuration.

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1. Understanding Your Phone

Display Information

Both large and small displays indicate the status of the phone. Display information will vary depending on how the phone is programmed and its status. Several of the more common displays are illustrated below.

Figure 6. Idle condition (default display)

Small Display

10:40

Wed

MAR 17

User name

Brandy

113

Extension

Large Display

10:40

Wed

MAR 17

User name

Brandy

113

Extension

PERSONAL DIAL

SYSTEM DIAL

EXTENSION

FUNCTION

HELP

Figure 7. Messages received
Small Display
			10:40	Wed	MAR 17
Number of			3 Msg		Carter		Person that
messages							left the first

message

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Large Display
Number of			10:40	Wed	MAR 17		Person that
			3 Msg		Carter
messages							left the first
			PERSONAL DIAL				message
			SYSTEM DIAL
			EXTENSION
			FUNCTION
			HELP

Figure 8. Reminder alarm
Small Display
			10:40			Wed	MAR 17
Alarm time						Alarm12:30PM
Large Display
			10:40			Wed	MAR 17
Alarm time					Alarm 12:30PM ((.))
			PERSONAL DIAL
			SYSTEM DIAL
			EXTENSION
			FUNCTION
			HELP

Figure 9. Absence message

Small Display

10:40

Wed MAR 17

Absence

message In Meeting

Alarm indicator

Alarm indicator

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1. Understanding Your Phone

Large Display
Absence			10:40	Wed	MAR 17
			In Meeting
message

PERSONAL DIAL

SYSTEM DIAL

EXTENSION

FUNCTION

HELP

Figure 10. Incoming outside call
Small Display
Incoming outside							Outside line
			Incoming	#03
call
			Brandy	113			number
Large Display
Incoming outside							Outside line
			Incoming	#03
call
			Brandy	113			number
			PERSONAL DIAL
			SYSTEM DIAL
			EXTENSION
			FUNCTION
			HELP

Figure 11. Outside call in progress
Small Display
Outside call							Call
			CO TALK	0’15
in progress			Brandy	113			duration

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Large Display
Outside call							Call
			CO TALK	0’15
in progress			Brandy	113			duration
			PERSONAL DIAL
			SYSTEM DIAL
			EXTENSION
			FUNCTION
			HELP

Figure 12. Internal calling in use
Small Display
Intercom call								Called
					Talk	Greg
								party
					Brandy	113
Large Display
Intercom call								Called
					Talk	Greg
								party
					Brandy	113
					PERSONAL DIAL
					SYSTEM DIAL
					EXTENSION
					FUNCTION
					HELP

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2. Setting Up Your Phone

Use the procedures in this chapter to adjust the volume and display contrast of your digital phone, and to assign call handling features to FF (flexible function) keys.

This chapter covers the following topics:

Topic	Page
Volume and Display Settings	24
FF Keys	25
Setting Up Personal Speed Dialing	26

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2. Setting Up Your Phone

Volume and Display Settings

Adjusting Sound Volumes

You can adjust the volume of the following while they are in use by pressing the VOL (s or t) key:

•Ringer

•Speaker

•Handset

Adjusting the Ringing Volume

When your phone is idle, you can adjust its ring volume using the following steps:

1.Press ON/OFF.

2.Press PROG.

3.Dial #9.

4.Press the VOL key.

The phone produces a tone.

5.Press the VOL keys to adjust the loudness of the tone.

6.Press ON/OFF.

Adjusting the Display Contrast

1.When the phone is idle, press #.

2.Press the VOL keys to adjust the contrast of the display.

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FFKeys

FF(Flexible Function) keys are located immediately above the keypad on your phone. They are distinguished by the indicator lights on them. You can set up FF keys to initiate system features, assign specific extension numbers, or to store digits that are frequently dialed.

Note: You cannot set up FF keys that are dedicated to outside lines. Contact your system administrator or DBS dealer to make changes to dedicated FF keys.

Assigning FF Keys

1.Pick up the handset or press ON/OFF.

2.Press PROG.

3.Press the desired FF key.

4.Do one of the following:

	If . . .	Then . . .
	You want to assign a dial code that will ini-	Enter one of the dial codes listed in Appen-
	tiate a particular feature.	dix A, “Dial Code List.”
		Note: Not all dial codes can be stored in
		FF keys. See the Appendix for more infor-
		mation.
	You want one-key access to a specific	Enter the extension number.
	extension number, plus the ability to pick
	up the extension’s calls and know when the
	extension is busy.
	Note: If you assign an extension number to
	an FF key, the FF key will light red when
	the extension is busy. It will light green
	when Do Not Disturb, Call Forwarding, or
	Absence Message is set. In addition, you
	can pick up a call that is ringing or on hold
	at the extension by simply pressing the FF
	key when it is flashing.
	You want to assign digits that you fre-	a. Press PROG.
	quently dial.	b. Enter the appropriate digits.
	These digits consist of numbers other than
		Note: You cannot assign more than 6 dig-
	speed dial numbers, outside lines, or feature
	codes. Examples include account codes or a	its (8 digits on some systems) to an FF key.
	voice mail password.
	This type of key is known as an “Any Key.”

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