HP LaserJet M4345 MFP
Service Manual
HP LaserJet M4345 MFP
Service Manual
Copyright and License
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained in this document is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number CB425-90908
Edition 1, 10/2006
Trademark Credits
Java™ is a US trademark of Sun Microsystems, Inc.
Windows®, Windows® XP, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.
Linux is a U.S. registered trademark of Linus Torvalds.
UNIX® is a registered trademark of The Open Group.
Adobe® and PostScript® are trademarks of Adobe Systems Incorporated.
PANTONE®* *Pantone, Inc.'s checkstandard trademark for color.
ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.
Table of contents
1 Product information |
|
Device comparison ................................................................................................................................ |
2 |
Features comparison ............................................................................................................................. |
3 |
Walkaround ............................................................................................................................................ |
6 |
Accessories and supplies ..................................................................................................... |
7 |
Interface ports ....................................................................................................................... |
8 |
Locking and unlocking optional accessories ........................................................................ |
8 |
Media specifications ............................................................................................................................ |
10 |
Select print media ............................................................................................................... |
10 |
General media specifications .............................................................................................. |
14 |
Media considerations .......................................................................................................... |
14 |
Envelopes ........................................................................................................... |
14 |
Envelopes with double side seams ................................................... |
15 |
Envelopes with adhesive strips or flaps ............................................ |
16 |
Envelope margins .............................................................................. |
16 |
Envelope storage ............................................................................... |
16 |
Labels ................................................................................................................. |
16 |
Label construction ............................................................................. |
16 |
Transparencies .................................................................................................. |
16 |
Card stock and heavy media ............................................................................. |
17 |
Card stock construction ..................................................................... |
17 |
Card stock guidelines ........................................................................ |
17 |
Letterhead and preprinted forms ........................................................................ |
17 |
Select the correct fuser mode ............................................................................ |
18 |
2 Installation |
|
Site preparation ................................................................................................................................... |
22 |
Operating environment ....................................................................................................... |
22 |
Installation checklist ............................................................................................................................. |
24 |
Optional output and input devices ....................................................................................................... |
26 |
Connect to a computer or network ...................................................................................................... |
27 |
USB configuration ............................................................................................................... |
27 |
Network connection ............................................................................................................ |
28 |
Fax connection .................................................................................................................... |
28 |
Analog faxing ..................................................................................................... |
28 |
Connecting the fax accessory to a phone line .................................. |
28 |
Configuring and using the fax features ............................................. |
29 |
Digital faxing ....................................................................................................... |
29 |
Device software ................................................................................................................................... |
30 |
ENWW |
iii |
Supported operating systems ............................................................................................. |
30 |
Supported operating systems ............................................................................................. |
31 |
Select the correct printer driver ........................................................................................... |
32 |
Universal printer drivers ..................................................................................... |
32 |
Driver Autoconfiguration ..................................................................................... |
32 |
Update Now ........................................................................................................ |
33 |
HP Driver Preconfiguration ................................................................................ |
33 |
Priority for print settings ...................................................................................................... |
33 |
Open the printer drivers ...................................................................................................... |
34 |
Software for Macintosh computers ..................................................................................... |
35 |
Remove software from Macintosh operating systems ....................................... |
35 |
Utilities ................................................................................................................................. |
36 |
HP Web Jetadmin .............................................................................................. |
36 |
Embedded Web server ...................................................................................... |
36 |
HP Easy Printer Care software .......................................................................... |
37 |
Supported operating systems ............................................................ |
37 |
Supported browsers .......................................................................... |
37 |
Other components and utilities .......................................................................... |
37 |
Network configuration .......................................................................................................................... |
38 |
Configure TCP/IPv4 parameters ......................................................................................... |
38 |
Change the IP address ...................................................................................... |
38 |
Set the subnet mask .......................................................................................... |
39 |
Set the default gateway ...................................................................................... |
39 |
Configure TCP/IPv6 parameters ......................................................................................... |
40 |
Disable network protocols (optional) .................................................................................. |
40 |
Disable IPX/SPX ................................................................................................ |
40 |
Disable AppleTalk .............................................................................................. |
41 |
Disable DLC/LLC ............................................................................................... |
41 |
HP Jetdirect EIO print servers ............................................................................................ |
41 |
Security features .................................................................................................................................. |
42 |
Securing the embedded Web server .................................................................................. |
42 |
Foreign Interface Harness (FIH) ......................................................................................... |
42 |
Requirements ..................................................................................................... |
42 |
Using the FIH ..................................................................................................... |
42 |
Secure Disk Erase .............................................................................................................. |
43 |
Data affected ...................................................................................................... |
44 |
Gaining access to Secure Disk Erase ................................................................ |
44 |
Additional Information ........................................................................................ |
44 |
Job-storage features ........................................................................................................... |
44 |
HP DSS authentication ....................................................................................................... |
44 |
Locking the control-panel menus ........................................................................................ |
44 |
Locking the formatter cage ................................................................................................. |
45 |
3 Manage and maintain the device |
|
Control-panel menus ........................................................................................................................... |
48 |
Use the control panel .......................................................................................................... |
48 |
Control-panel layout ........................................................................................... |
48 |
Home screen ...................................................................................................... |
49 |
Buttons on the touchscreen ............................................................................... |
50 |
Control-panel help system ................................................................................. |
50 |
iv |
ENWW |
Navigate the Administration menu ...................................................................................... |
50 |
Information menu ................................................................................................................ |
51 |
Default Job Options menu .................................................................................................. |
52 |
Default Options for Originals .............................................................................. |
53 |
Default Copy Options ......................................................................................... |
54 |
Default Fax Options ........................................................................................... |
55 |
Default E-mail Options ....................................................................................... |
56 |
Default Send to Folder Options .......................................................................... |
57 |
Default Print Options .......................................................................................... |
58 |
Time/Scheduling menu ....................................................................................................... |
58 |
Management menu ............................................................................................................. |
59 |
Initial Setup menu ............................................................................................................... |
60 |
Networking and I/O ............................................................................................ |
60 |
Fax Setup ........................................................................................................... |
68 |
E-mail Setup ....................................................................................................... |
71 |
Send Setup menu .............................................................................................. |
71 |
Device Behavior menu ........................................................................................................ |
71 |
Print Quality menu .............................................................................................................. |
75 |
Troubleshooting menu ........................................................................................................ |
77 |
Resets menu ....................................................................................................................... |
79 |
Service menu ...................................................................................................................... |
80 |
Use information pages ......................................................................................................................... |
82 |
Configure e-mail alerts ........................................................................................................................ |
84 |
HP Easy Printer Care software ........................................................................................................... |
85 |
Open the HP Toolbox FX .................................................................................................... |
85 |
HP Toolbox FX sections ..................................................................................................... |
85 |
Use the embedded Web server ........................................................................................................... |
87 |
Open the embedded Web server by using a network connection ...................................... |
87 |
Embedded Web server sections ......................................................................................... |
87 |
Use HP Web Jetadmin software ......................................................................................................... |
90 |
Use the HP Printer Utility for Macintosh .............................................................................................. |
91 |
Open the HP Printer Utility .................................................................................................. |
91 |
HP Printer Utility features ................................................................................................... |
91 |
Manage supplies .................................................................................................................................. |
93 |
Supplies life expectancy ..................................................................................................... |
93 |
Change the print cartridge .................................................................................................. |
93 |
Manage the print cartridge .................................................................................................. |
93 |
Print-cartridge storage ........................................................................................ |
93 |
Use genuine HP print cartridges ........................................................................ |
93 |
HP policy on non-HP print cartridges ................................................................. |
94 |
Print-cartridge authentication ............................................................................. |
94 |
HP fraud hotline and Web site ........................................................................... |
94 |
Clean the device .................................................................................................................................. |
95 |
Clean the exterior ................................................................................................................ |
95 |
Clean the scanner glass ..................................................................................................... |
95 |
Clean the scanner lid backing ............................................................................................. |
96 |
Clean the paper path .......................................................................................................... |
96 |
Clean the document feeder ................................................................................................ |
96 |
Clean the document feeder delivery system ...................................................... |
97 |
Clean the document feeder-rollers ..................................................................... |
98 |
ENWW |
v |
Set the real-time clock ....................................................................................................................... |
100 |
Set the date and time ........................................................................................................ |
100 |
Set the date format ........................................................................................... |
100 |
Set the date ...................................................................................................... |
100 |
Set the time format ........................................................................................... |
100 |
Set the time ...................................................................................................... |
100 |
Set the wake time ............................................................................................................. |
101 |
Set the sleep delay ........................................................................................................... |
101 |
Upgrading the firmware ..................................................................................................................... |
102 |
Determining the current level of firmware ......................................................................... |
102 |
Downloading the new firmware from the HP Web site ..................................................... |
102 |
Transferring the new firmware to the MFP ....................................................................... |
102 |
Using FTP to upgrade the firmware on a network connection ........................ |
102 |
Using HP Web Jetadmin to upgrade the firmware .......................................... |
104 |
Using MS-DOS commands to upgrade the firmware ...................................... |
104 |
Upgrading the HP Jetdirect firmware ................................................................................ |
105 |
Calibrate the scanner ........................................................................................................................ |
106 |
Calibrate the control panel ................................................................................................................. |
107 |
Disable Embedded Jetdirect I/O ........................................................................................................ |
108 |
Select the MFP language .................................................................................................................. |
109 |
4 Theory of operation |
|
Basic operation .................................................................................................................................. |
112 |
Sequence of operation (printer) ........................................................................................ |
112 |
Sequence of operation (scanner) ..................................................................................... |
113 |
Formatter system ............................................................................................................................... |
114 |
Sleep mode ....................................................................................................................... |
114 |
Resolution Enhancement technology (REt) ...................................................................... |
114 |
EconoMode ....................................................................................................................... |
115 |
Input/output ....................................................................................................................... |
115 |
CPU ................................................................................................................................... |
115 |
Memory ............................................................................................................................. |
115 |
Hard disk .......................................................................................................... |
115 |
Random-access memory ................................................................................. |
115 |
DIMM slot ......................................................................................................... |
115 |
Firmware .......................................................................................................... |
115 |
Nonvolatile memory ......................................................................................... |
116 |
HP Memory Enhancement technology ............................................................ |
116 |
PJL overview ..................................................................................................................... |
116 |
PML ................................................................................................................................... |
116 |
Control panel ..................................................................................................................... |
116 |
Scanner interface .............................................................................................................. |
116 |
Engine-control system ....................................................................................................................... |
117 |
DC controller PCA ............................................................................................................. |
117 |
Motors and fans ................................................................................................................ |
119 |
Motor and fan functions .................................................................................... |
119 |
Ambient-temperature detection ........................................................................ |
120 |
Engine power supply circuit .............................................................................................. |
120 |
Fuser control ..................................................................................................................... |
121 |
Fuser over-temperature protection .................................................................. |
122 |
vi |
ENWW |
High-voltage power supply ............................................................................................... |
124 |
Low-voltage power supply ................................................................................................ |
125 |
Overcurrent/overvoltage protection .................................................................................. |
127 |
Toner detection ................................................................................................................. |
127 |
Cartridge detection ............................................................................................................ |
127 |
Laser/scanner system ....................................................................................................................... |
128 |
Laser/scanner control ....................................................................................................... |
129 |
Image-formation system .................................................................................................................... |
131 |
Print cartridge .................................................................................................................... |
132 |
Cartridge memory ............................................................................................ |
132 |
Image-formation process .................................................................................................. |
133 |
Pickup, feed, and delivery system ..................................................................................................... |
135 |
Pickup-and-feed block ...................................................................................................... |
138 |
Printing from tray 1 ........................................................................................... |
139 |
Printing from tray 2 ........................................................................................... |
140 |
Media-size detection ....................................................................... |
141 |
Cassette media-size detection ....................................... |
141 |
Media-length detection ................................................... |
141 |
Media-width detection ..................................................... |
141 |
Cassette pickup operation ............................................................... |
141 |
Lifter-driver operation ...................................................................... |
143 |
Multifeed prevention ........................................................................ |
143 |
Distance-between-pages adjustment .............................................. |
144 |
Media-skew prevention .................................................................................... |
145 |
Feed-speed control .......................................................................................... |
147 |
Fusing and reversing/delivery block ................................................................................. |
148 |
Fusing ............................................................................................................... |
148 |
Face-down delivery .......................................................................................... |
148 |
Face-up delivery ............................................................................................... |
149 |
Jam detection .................................................................................................................... |
151 |
Pickup delay jam from tray 1 ............................................................................ |
151 |
Pickup delay jam from tray 2 ............................................................................ |
151 |
Pickup stationary jam ....................................................................................... |
151 |
Fuser-delivery delay jam .................................................................................. |
152 |
Fuser wrapping jam .......................................................................................... |
152 |
Fuser-delivery stationary jam when feeding regular-size media ..................... |
152 |
Fuser-delivery stationary jam when feeding custom-size media ..................... |
152 |
Reversing delay jam (face-down delivery only) ............................................... |
152 |
Reversing stationary jam (face-down delivery only) ........................................ |
152 |
Delivery delay jam during face-down delivery ................................................. |
153 |
Delivery delay jam during face-up delivery ...................................................... |
153 |
Delivery stationary jam during face-down delivery .......................................... |
153 |
Delivery stationary jam during face-up delivery ............................................... |
153 |
Door-open jam ................................................................................................. |
153 |
Residual-media jam ......................................................................................... |
153 |
Printing from the 500-sheet feeder ................................................................................... |
154 |
500-sheet feeder pickup and feeding .............................................................. |
155 |
Duplex-printing unit ........................................................................................................... |
157 |
Reversing/duplexing pickup ............................................................................. |
157 |
Duplex-printing jam detection .......................................................................... |
158 |
ENWW |
vii |
Duplex-unit-pickup delay jam .......................................................... |
158 |
Duplex-unit stationary jam ............................................................... |
159 |
Duplex-unit delay jam ...................................................................... |
159 |
3-bin mailbox system ......................................................................................................................... |
160 |
Stacker mode .................................................................................................................... |
162 |
Mailbox mode .................................................................................................................... |
162 |
Function-separator mode .................................................................................................. |
162 |
Jam detection .................................................................................................................... |
162 |
Feed-delay jam ................................................................................................ |
163 |
Feed-stationary jam ......................................................................................... |
163 |
Residual-media jam ......................................................................................... |
163 |
Power-on sequence .......................................................................................................... |
163 |
MBM driver ........................................................................................................................ |
164 |
MBM switches and sensors .............................................................................................. |
167 |
MBM PCBs ....................................................................................................................... |
168 |
MBM list of signals ............................................................................................................ |
169 |
Stapler/stacker system ...................................................................................................................... |
171 |
Power-on sequence .......................................................................................................... |
171 |
Staple mode ...................................................................................................................... |
172 |
Jogger operation ............................................................................................................... |
178 |
Jogger home-position detection ....................................................................................... |
182 |
Stacker mode .................................................................................................................... |
184 |
Jam detection .................................................................................................................... |
184 |
Stapler unit ........................................................................................................................ |
185 |
Staple home position detection ........................................................................ |
186 |
Self-priming detection ...................................................................................... |
186 |
Staple level detection ....................................................................................... |
186 |
Stapler/stacker switches and sensors .............................................................................. |
187 |
Stapler/stacker motors, solenoid, and fan ........................................................................ |
189 |
Stapler/stacker PCBs ........................................................................................................ |
190 |
Stapler/stacker driver PCB ............................................................................................... |
193 |
Stapler/stacker driver list of signals .................................................................................. |
195 |
Scanner system ................................................................................................................................. |
198 |
Electrical system ............................................................................................................... |
198 |
Motors and fans ................................................................................................................ |
200 |
Optical assembly ............................................................................................................... |
200 |
ADF feed system .............................................................................................................. |
202 |
Jam detection .................................................................................................................... |
202 |
Residual-media jam ......................................................................................... |
202 |
ADF pickup jam ................................................................................................ |
203 |
ADF jam ........................................................................................................... |
203 |
Registration sensor jam ................................................................... |
203 |
Read sensor jam ............................................................................. |
203 |
Exit sensor jam ................................................................................ |
203 |
ADF cover open jam ........................................................................................ |
203 |
ADF open jam .................................................................................................. |
203 |
Locations of major components ........................................................................................................ |
204 |
Sensors and switches ....................................................................................................... |
204 |
Cassette sensors ............................................................................................. |
204 |
Sensors in the print-cartridge area ................................................................... |
205 |
viii |
ENWW |
Sensors on the reversing unit (top side) .......................................................... |
205 |
Sensors in the interior of the MFP ................................................................... |
206 |
Output-bin detection switch, SW103 ................................................................ |
207 |
Tray 1 paper-present sensor, PS105 ............................................................... |
207 |
Top-cover switch, SW101 ................................................................................ |
208 |
Tray 2 jam-access-cover switch, SW105 ......................................................... |
208 |
Motors, fans, solenoids, and clutch .................................................................................. |
208 |
Front-side fans ................................................................................................. |
209 |
Rear-side fans .................................................................................................. |
210 |
Rear-side motors (1 of 2) ................................................................................. |
210 |
Rear-side motors (2 of 2) ................................................................................. |
211 |
Rear-side solenoid ........................................................................................... |
212 |
Reversing-unit motors and solenoids .............................................................. |
213 |
Right, rear corner components (1 of 2) ............................................................ |
214 |
Right, rear corner components (2 of 2) ............................................................ |
215 |
Scanner and ADF components ......................................................................................... |
215 |
ADF output-bin-full sensor ............................................................................... |
215 |
ADF pickup assembly sensors ......................................................................... |
216 |
ADF motors, solenoid, and sensors ................................................................. |
216 |
5 Removal and replacement |
|
Service approach ............................................................................................................................... |
220 |
Removal and replacement strategy ................................................................................................... |
221 |
Required tools ................................................................................................................... |
221 |
Before performing service ................................................................................................. |
221 |
After completing service ................................................................................................... |
222 |
Screws that are used in the MFP ..................................................................................... |
222 |
User-replaceable parts ...................................................................................................................... |
224 |
Print cartridge .................................................................................................................... |
224 |
Control-panel overlays ...................................................................................................... |
224 |
Control panel ..................................................................................................................... |
225 |
Transfer roller .................................................................................................................... |
226 |
ADF input tray ................................................................................................................... |
227 |
ADF pickup and feed rollers ............................................................................................. |
228 |
ADF separation pad .......................................................................................................... |
229 |
ADF delivery guide (clear mylar sheet) ............................................................................ |
231 |
Output-bin assembly ......................................................................................................... |
233 |
Duplex-printing unit ........................................................................................................... |
234 |
Fuser-entrance guide ........................................................................................................ |
235 |
Fuser ................................................................................................................................. |
235 |
Tray 2, 3, 4, or 5 pickup and feed rollers .......................................................................... |
236 |
Tray 1 pickup roller ........................................................................................................... |
237 |
Scanner filter cover and scanner filter .............................................................................. |
238 |
ADF-hinge flap .................................................................................................................. |
239 |
Formatter cover and formatter .......................................................................................... |
240 |
Hard drive ......................................................................................................................... |
242 |
DIMM ................................................................................................................................. |
243 |
Fax accessory ................................................................................................................... |
244 |
Covers, doors, and external panels ................................................................................................... |
246 |
Top-cover flatbed flange ................................................................................................... |
246 |
ENWW |
ix |
Front cover ........................................................................................................................ |
247 |
Back cover ........................................................................................................................ |
251 |
Internal assemblies ............................................................................................................................ |
253 |
Reversing-separation-guide assembly ............................................................................. |
253 |
Reversing assembly .......................................................................................................... |
254 |
Main fan (FN101) and reversing-unit fan (FN103) ........................................................... |
258 |
Thermistor (TH3) ............................................................................................................... |
263 |
Tray 2 jam-access-cover switch (SW105) ........................................................................ |
265 |
Tray 1 assembly ................................................................................................................ |
267 |
Front-cover support ........................................................................................................... |
269 |
Tray 1 feed-assembly ....................................................................................................... |
271 |
Feed-roller assembly ........................................................................................................ |
278 |
DC controller ..................................................................................................................... |
280 |
Main motor (M101) ............................................................................................................ |
283 |
DC controller fan (FN104) ................................................................................................. |
284 |
Print-cartridge fan (FN102) ............................................................................................... |
285 |
Print-cartridge motor (M102) ............................................................................................. |
287 |
Top-cover switch (SW101) ............................................................................................... |
290 |
Registration assembly ...................................................................................................... |
292 |
Paper-pickup-drive assembly ........................................................................................... |
295 |
Lifter-drive assembly ......................................................................................................... |
298 |
Power-factor-correction (PFC) power supply ................................................................... |
301 |
Engine power supply ........................................................................................................ |
306 |
Paper-feed assembly ........................................................................................................ |
311 |
Tray 2 detection switch ..................................................................................................... |
312 |
Paper-size-detection switch (SW102) .............................................................................. |
313 |
Tray 2 paper-present sensor (PS101) .............................................................................. |
314 |
Laser/scanner ................................................................................................................... |
315 |
Output-bin-full sensor ....................................................................................................... |
316 |
ADF and scanner components .......................................................................................................... |
319 |
ADF assembly ................................................................................................................... |
319 |
Scanner assembly ............................................................................................................ |
321 |
Scanner-controller PCA .................................................................................................... |
326 |
ADF components ............................................................................................................................... |
327 |
ADF output-bin extension ................................................................................................. |
327 |
ADF white mylar-backing .................................................................................................. |
328 |
ADF front cover ................................................................................................................. |
330 |
ADF rear cover .................................................................................................................. |
331 |
ADF left-side cover ........................................................................................................... |
332 |
ADF jam-access cover and latch ...................................................................................... |
334 |
ADF leading-edge and paper-present sensors ................................................................ |
335 |
ADF hinges ....................................................................................................................... |
337 |
500-sheet feeder components ........................................................................................................... |
339 |
500-sheet-feeder pickup and feed rollers ......................................................................... |
339 |
Stapler/stacker components .............................................................................................................. |
340 |
Delivery tray ...................................................................................................................... |
340 |
Front cover ........................................................................................................................ |
340 |
Rear cover ........................................................................................................................ |
340 |
Left cover .......................................................................................................................... |
341 |
Top cover .......................................................................................................................... |
341 |
x |
ENWW |
Bottom cover ..................................................................................................................... |
342 |
Stapler unit ........................................................................................................................ |
343 |
Jogger unit ........................................................................................................................ |
344 |
Stapler/stacker driver PCB ............................................................................................... |
348 |
3-bin mailbox components ................................................................................................................. |
350 |
Rear cover ........................................................................................................................ |
350 |
Front cover ........................................................................................................................ |
350 |
Delivery tray ...................................................................................................................... |
350 |
Left cover .......................................................................................................................... |
351 |
Upper cover ...................................................................................................................... |
351 |
Right-door unit .................................................................................................................. |
352 |
Bottom cover ..................................................................................................................... |
354 |
MBM driver PCB ............................................................................................................... |
355 |
6 Problem solving |
|
Problem-solving checklist .................................................................................................................. |
359 |
Factors that affect performance ........................................................................................ |
359 |
Problem-solving flowchart ................................................................................................................. |
360 |
Power-on checks ............................................................................................................................... |
364 |
Power-on troubleshooting overview ................................................................................. |
364 |
Formatter lights .................................................................................................................................. |
366 |
HP Jetdirect Inside LEDs .................................................................................................. |
366 |
Heartbeat LED .................................................................................................................. |
366 |
Fax LED ............................................................................................................................ |
367 |
Diagrams for troubleshooting ............................................................................................................ |
368 |
DC controller connections ................................................................................................. |
368 |
Scanner-controller PCA connections ................................................................................ |
370 |
General timing chart ......................................................................................................... |
371 |
General circuit diagrams ................................................................................................... |
373 |
Solve general device problems ......................................................................................................... |
379 |
Control-panel message types ............................................................................................................ |
382 |
Control-panel messages .................................................................................................................... |
383 |
Common causes of jams ................................................................................................................... |
399 |
Clear jams .......................................................................................................................................... |
400 |
Clear jams from the top-cover and print-cartridge areas .................................................. |
401 |
Clear jams from the optional envelope-feeder area ......................................................... |
403 |
Clear jams from the tray 1 area ........................................................................................ |
405 |
Clear jams from the tray 2, 3, 4, or 5 areas ...................................................................... |
406 |
Clear jams from the optional duplexer .............................................................................. |
408 |
Clear jams from the output areas ..................................................................................... |
409 |
Clear jams from the fuser ................................................................................................. |
410 |
Clear jams from the document feeder .............................................................................. |
413 |
Solve repeated jams ......................................................................................................... |
414 |
Paper-path test ................................................................................................................. |
415 |
Clear staple jams ............................................................................................................................... |
416 |
Solve print-quality problems .............................................................................................................. |
418 |
Print-quality problems associated with media .................................................................. |
418 |
Print-quality problems associated with the environment .................................................. |
418 |
Print-quality problems associated with jams ..................................................................... |
418 |
Overhead transparency defects ........................................................................................ |
418 |
ENWW |
xi |
Image defect examples ..................................................................................................... |
419 |
Light print (partial page) ................................................................................... |
419 |
Light print (entire page) .................................................................................... |
419 |
Specs ............................................................................................................... |
420 |
Dropouts ........................................................................................................... |
420 |
Lines ................................................................................................................. |
421 |
Gray background .............................................................................................. |
421 |
Toner smear ..................................................................................................... |
422 |
Loose toner ...................................................................................................... |
423 |
Repeating defects ............................................................................................ |
423 |
Repeating image .............................................................................................. |
424 |
Misformed characters ....................................................................................... |
424 |
Page skew ........................................................................................................ |
425 |
Curl or wave ..................................................................................................... |
425 |
Wrinkles or creases .......................................................................................... |
426 |
Vertical white lines ........................................................................................... |
427 |
Tire tracks ......................................................................................................... |
427 |
White spots on black ........................................................................................ |
428 |
Scattered lines ................................................................................................. |
428 |
Blurred print ...................................................................................................... |
429 |
Random image repetition ................................................................................. |
429 |
Repetitive defect ruler ...................................................................................... |
431 |
Solve network printing problems ....................................................................................................... |
433 |
Solve copy problems ......................................................................................................................... |
434 |
Prevent copy problems ..................................................................................................... |
434 |
Image problems ................................................................................................................ |
434 |
Media-handling problems ................................................................................................. |
435 |
Performance problems ..................................................................................................... |
437 |
Solve fax problems ............................................................................................................................ |
438 |
Solve sending problems ................................................................................................... |
438 |
Solve receiving problems .................................................................................................. |
439 |
Solve e-mail problems ....................................................................................................................... |
441 |
Validate the SMTP gateway address ............................................................................... |
441 |
Validate the LDAP gateway address ................................................................................ |
441 |
Solve network connectivity problems ................................................................................................ |
442 |
Troubleshooting network printing problems ...................................................................... |
442 |
Loopback test .................................................................................................................... |
442 |
Ping test ............................................................................................................................ |
443 |
Solve stapler/stacker problems ......................................................................................................... |
444 |
Solve 3-bin mailbox problems ........................................................................................................... |
451 |
Functional checks .............................................................................................................................. |
454 |
Early boot diagnostic test .................................................................................................. |
454 |
Engine test ........................................................................................................................ |
454 |
Formatter test .................................................................................................................... |
455 |
Half self-test ...................................................................................................................... |
455 |
Drum-rotation test ............................................................................................................. |
456 |
MFP resets ........................................................................................................................................ |
457 |
Cold reset .......................................................................................................................... |
457 |
NVRAM initialization ......................................................................................................... |
457 |
Hard-disk initialization ....................................................................................................... |
458 |
xii |
ENWW |
Individual component diagnostics ..................................................................................................... |
459 |
Paper-path-sensor test ..................................................................................................... |
459 |
Manual sensor test ............................................................................................................ |
459 |
Scanner tests .................................................................................................................... |
460 |
Component test ................................................................................................................. |
461 |
Service ID .......................................................................................................................................... |
462 |
Restoring the Service ID ................................................................................................... |
462 |
Converting the service ID to an actual date ...................................................................... |
462 |
Troubleshooting the embedded HP Jetdirect print server ................................................................. |
463 |
Firmware-stack trace ......................................................................................................................... |
464 |
Solve common Windows problems .................................................................................................. |
465 |
Solve common Macintosh problems ................................................................................................. |
466 |
Solve Linux problems ........................................................................................................................ |
469 |
Solve PostScript problems ................................................................................................................ |
470 |
General problems ............................................................................................................. |
470 |
7 Parts and diagrams |
|
Order parts, accessories, and supplies ............................................................................................. |
472 |
Order directly from HP ...................................................................................................... |
472 |
Order through service or support providers ...................................................................... |
472 |
Order directly through the embedded Web server ........................................................... |
472 |
How to use the parts lists and diagrams ........................................................................................... |
472 |
Screws that are used in the MFP ...................................................................................................... |
473 |
Customer-replaceable parts and accessories ................................................................................... |
474 |
Accessories ....................................................................................................................... |
474 |
Customer-replaceable components (print engine) ........................................................... |
476 |
Customer-replaceable components (ADF and scanner) .................................................. |
478 |
Cables and interfaces ....................................................................................................... |
480 |
Control panel and control-panel overlays ......................................................................... |
483 |
Memory ............................................................................................................................. |
485 |
Print cartridge and maintenance kits ................................................................................ |
487 |
Documentation, software, and training material ................................................................................ |
490 |
Assembly locations ............................................................................................................................ |
492 |
External components ......................................................................................................................... |
496 |
Print-engine internal components ...................................................................................................... |
498 |
Upper-plate assembly ....................................................................................................... |
498 |
Internal components (1 of 5) ............................................................................................. |
500 |
Internal components (2 of 5) ............................................................................................. |
502 |
Internal components (3 of 5) ............................................................................................. |
504 |
Internal components (4 of 5) ............................................................................................. |
506 |
Internal components (5 of 5) ............................................................................................. |
508 |
Electrical/forward assembly .............................................................................................. |
510 |
Main drive assembly ......................................................................................................... |
512 |
Paper-pickup-drive assembly ........................................................................................... |
514 |
Lifter-drive assembly ......................................................................................................... |
516 |
Cassette ............................................................................................................................ |
518 |
Paper-feed roller assembly ............................................................................................... |
520 |
Registration assembly ...................................................................................................... |
522 |
Multipurpose assembly ..................................................................................................... |
524 |
Reverse assembly ............................................................................................................ |
526 |
ENWW |
xiii |
Reverse-separation-guide assembly ................................................................................ |
528 |
Delivery assembly ............................................................................................................. |
530 |
Fuser ................................................................................................................................. |
532 |
ADF components ............................................................................................................................... |
534 |
ADF assembly ................................................................................................................... |
534 |
ADF internal components (1 of 3) ..................................................................................... |
536 |
ADF internal components (2 of 3) ..................................................................................... |
538 |
ADF internal components (3 of 3) ..................................................................................... |
540 |
ADF input tray ................................................................................................................... |
542 |
ADF separation pad .......................................................................................................... |
544 |
ADF separation-pad case ................................................................................................. |
546 |
ADF pickup-roller assembly .............................................................................................. |
548 |
ADF pickup-roller cover .................................................................................................... |
550 |
ADF mylar-holder assembly ............................................................................................. |
552 |
ADF mylar replacement kit ............................................................................................... |
554 |
Scanner components ......................................................................................................................... |
556 |
Scanner-base components ............................................................................................... |
556 |
Scanner flatbed-unit assembly ......................................................................................... |
558 |
Scanner covers ................................................................................................................. |
560 |
Cassette ............................................................................................................................................. |
562 |
Optional devices ................................................................................................................................ |
564 |
Duplex-printing accessory ................................................................................................ |
564 |
Stapler/stacker .................................................................................................................. |
566 |
3-bin mailbox ..................................................................................................................... |
568 |
Alphabetical parts list ......................................................................................................................... |
570 |
Numerical parts list ............................................................................................................................ |
586 |
Appendix A Specifications |
|
Physical specifications ....................................................................................................................... |
604 |
Electrical specifications ..................................................................................................................... |
604 |
Acoustic specifications ...................................................................................................................... |
605 |
Operating environment ...................................................................................................................... |
606 |
Appendix B Product warranty statements |
|
Hewlett-Packard limited warranty statement ..................................................................................... |
607 |
Customer Self Repair Warranty Service ........................................................................................... |
608 |
HP Customer Care ............................................................................................................................ |
609 |
Online Services ................................................................................................................. |
609 |
Telephone support ............................................................................................................ |
609 |
Software utilities, drivers, and electronic information ....................................................... |
609 |
Fax accessory support ...................................................................................................... |
609 |
HP direct ordering for accessories or supplies ................................................................. |
609 |
HP service information ...................................................................................................... |
609 |
HP service agreements .................................................................................................... |
609 |
HP Toolbox FX .................................................................................................................. |
610 |
HP support and information for Macintosh computers ..................................................... |
610 |
HP maintenance agreements ............................................................................................................ |
611 |
On-site service agreements .............................................................................................. |
611 |
Next-day on-site service ................................................................................... |
611 |
Weekly (volume) on-site service ...................................................................... |
611 |
xiv |
ENWW |
Repacking the device ....................................................................................................... |
611 |
Extended warranty ............................................................................................................ |
612 |
Appendix C Regulatory information |
|
FCC regulations ................................................................................................................................. |
614 |
Environmental product stewardship program .................................................................................... |
615 |
Protecting the environment ............................................................................................... |
615 |
Ozone production .............................................................................................................. |
615 |
Power consumption .......................................................................................................... |
615 |
Toner consumption ........................................................................................................... |
615 |
Paper use .......................................................................................................................... |
615 |
Plastics .............................................................................................................................. |
615 |
HP LaserJet print supplies ................................................................................................ |
616 |
HP print supplies returns and recycling program information .......................................... |
616 |
Paper ................................................................................................................................. |
616 |
Material restrictions ........................................................................................................... |
617 |
Disposal of waste equipment by users in private households in the European Union .... |
617 |
Material Safety Data Sheet (MSDS) ................................................................................. |
618 |
For more information ........................................................................................................ |
618 |
Telecom statement ............................................................................................................................ |
619 |
Declaration of conformity ................................................................................................................... |
620 |
Safety statements .............................................................................................................................. |
621 |
Laser safety ...................................................................................................................... |
621 |
Canadian DOC regulations ............................................................................................... |
621 |
VCCI statement (Japan) ................................................................................................... |
621 |
Power cord statement (Japan) .......................................................................................... |
621 |
EMI statement (Korea) ...................................................................................................... |
621 |
Laser statement for Finland .............................................................................................. |
621 |
Index .................................................................................................................................................................. |
623 |
ENWW |
xv |
xvi |
ENWW |
The HP LaserJet M4345 is designed to be shared by a workgroup. Use the MFP to copy and print black-and-white documents or to digitally send black-and-white documents. The MFP is a standalone copier that does not require connection to a computer. With the optional HP LaserJet Analog Fax Accessory 300 User Guide (included with some models), the MFP can also send and receive faxes.
If you have not done so, see the HP LaserJet M4345 Getting Started Guide for setup instructions.
This chapter introduces the following topics:
●Device comparison
●Features comparison
●Walkaround
●Media specifications
ENWW |
1 |
HP LaserJet M4345 MFP (base model)
The HP LaserJet M4345 is the base model, and comes standard with the following items:
●A 100-sheet multipurpose input tray (tray 1)
●Three 500-sheet input trays
●Automatic document feeder (ADF) that holds up to 50 pages
●HP Jetdirect embedded print server for connecting to a 10/100Base-T network
●256 megabytes (MB) synchronous dynamic random access memory (SDRAM)
HP LaserJet M4345xs MFP
HP LaserJet M4345x MFP
The HP LaserJet M4345x includes all of the features of the base model plus the following items:
●Automatic duplex printing accessory (duplexer)
●Additional 500-sheet feeder (tray 3)
●33.6 kbps analog-fax accessory
HP LaserJet M4345xm MFP
The HP LaserJet M4345xs includes all of the features of the |
The HP LaserJet M4345xm includes all of the features of the |
base model plus the following items: |
base model plus the following items: |
●Automatic duplex printing accessory (duplexer)
●Additional 500-sheet feeder (tray 3)
●33.6 kbps analog-fax accessory
●Stapler/stacker accessory
●Cabinet/stand
●Automatic duplex printing accessory (duplexer)
●Additional 500-sheet feeder (tray 3)
●33.6 kbps analog-fax accessory
●3-bin mailbox accessory
●Cabinet/stand
2 Chapter 1 Product information |
ENWW |
Feature |
HP LaserJet M4345 |
|
|
|
|
Functions |
● |
Two-sided copying (duplexing) |
|
● |
Image modification |
|
● |
Color digital sending |
|
● |
Document finishing |
|
|
|
Speed and throughput |
● |
45 pages per minute (ppm) when scanning and printing |
|
|
on letter-size paper; 43(ppm) when copying and |
|
|
printing on A4-size paper |
|
● 25% to 400% scalability when using the scanner glass |
|
|
● 25% to 200% scalability when using the automatic |
|
|
|
document feeder (ADF) |
|
● Less than 10 seconds to print the first page |
|
|
● Transmit Once, Raster Image Processing (RIP) ONCE |
|
|
|
technology |
|
● Duty cycle of up to 200,000 pages per month |
|
|
|
|
Resolution |
● |
1200 dots per inch (dpi) with Resolution Enhancement |
|
|
technology (REt) |
|
● FastRes1200 provides 1200 dpi quality at full speed |
|
|
● Up to 220 levels of gray |
|
|
|
|
Memory |
● |
256 megabytes (MB) of random-access memory |
|
|
(RAM), expandable to 512 MB by using an industry |
|
|
standard 100-pin double data rate memory module |
|
|
(DDR SDRAM DIMM) |
|
● Memory Enhancement technology (MEt) that |
|
|
|
automatically compresses data to use RAM more |
|
|
efficiently |
|
|
|
User interface |
● |
Graphical touchscreen control panel |
|
● An embedded Web server to gain access to support |
|
|
|
and order supplies (for network-connected products) |
|
● HP Easy Printer Care software (a Web-based status |
|
|
|
and troubleshooting tool). |
|
|
|
Language and fonts |
● |
HP PCL 6 |
|
● |
HP PCL5 |
|
● |
Printer Management Language |
|
● |
|
|
● |
XHTML |
|
● 80 scalable TrueType typefaces |
|
|
● HP PostScript 3 emulation |
|
|
|
|
ENWW |
Features comparison 3 |
Copying and sending |
● |
Modes for text, graphics, and mixed text and graphics |
|
|||
|
|
|
|
formats |
|
|
|
● A job-interrupt feature (at copy boundaries) |
|
||||
|
● Xenon lamp for instant-on copying |
|
||||
|
● Multiple pages per sheet |
|
||||
|
● Operator attendance animations (for example, jam |
|
||||
|
|
|
|
recovery) |
|
|
|
● |
E-mail compatibility |
|
|||
|
● A sleep feature that saves energy |
|
||||
|
● Automatic duplex (two-sided) scanning |
|
||||
|
|
|
|
|
|
|
|
|
|
|
|
NOTE An automatic duplex printing accessory is |
|
|
|
|
|
|
||
|
|
|
|
|
required for two-sided copying. |
|
|
|
|
|
|
||
|
|
|
|
|
NOTE To use e-mail functionality, the device must |
|
|
|
|
|
|
be connected to an IP-based server that has simple |
|
|
|
|
|
|
mail transfer protocol (SMTP). This server can be |
|
|
|
|
|
|
on the local area network or at an outside Internet |
|
|
|
|
|
|
service provider (ISP). HP recommends that the |
|
|
|
|
|
|
device be located on the same local area network |
|
|
|
|
|
|
(LAN) as the SMTP server. If you are using an ISP, |
|
|
|
|
|
|
you must connect to the ISP by using a digital |
|
|
|
|
|
|
subscriber line (DSL) connection. If you obtain e- |
|
|
|
|
|
|
mail services from an ISP, ask the ISP to provide |
|
|
|
|
|
|
the correct SMTP address. |
|
|
|
|
|
|
Dial-up connections are not supported. If you do not |
|
|
|
|
|
|
have an SMTP server on your network, you can |
|
|
|
|
|
|
purchase third-party software that allows you to |
|
|
|
|
|
|
create an SMTP server. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Print cartridge |
● |
Prints up to 18,000 pages at 5% coverage. |
|
|||
|
● No-shake cartridge design |
|
||||
|
● Authentic HP print cartridge detection |
|
||||
|
|
|
|
|||
Paper Input |
● |
Tray 1 (multipurpose tray): A multipurpose tray for |
|
|||
|
|
|
|
paper, transparencies, labels, and envelopes. Holds up |
|
|
|
|
|
|
to 100 sheets of paper or 10 envelopes. |
|
● Tray 2 and optional trays 3, 4, and 5: 500-sheet trays. These trays automatically detect standard paper sizes up to Legal and accommodate printing on customsize paper.
● Automatic document feeder (ADF): Holds up to 50 sheets of paper.
● Duplex printing and copying: With the optional duplexing accessory, provides two-sided printing and copying (printing on both sides of the paper).
● ADF duplex scanning: The ADF has an automatic duplex feature for scanning two-sided documents.
● Optional envelope feeder: Holds up to 75 envelopes.
4 Chapter 1 Product information |
ENWW |
Paper output |
● |
Standard output bin: The standard output bin is |
|
|
|
located on the left side of the device. This bin can hold |
|
|
|
up to 500 sheets of paper. |
|
|
● ADF output bin: The ADF output bin is underneath the |
||
|
|
ADF input tray. The bin holds up to 50 sheets, and the |
|
|
|
device automatically stops when this bin is full. |
|
|
● Optional stapler/stacker: The stapler/stacker staples |
||
|
|
up to 30 sheets and stacks up to 500 sheets. |
|
|
● Optional 3-bin mailbox: One bin stacks up to 500 |
||
|
|
sheets, and two bins stack up to 100 sheets each for a |
|
|
|
total capacity of 700 sheets. |
|
|
|
|
|
Connectivity |
● |
A Foreign interface harness (FIH) connection (AUX) for |
|
|
|
connecting other devices |
|
|
● Local area network (LAN) connector (RJ-45) for the |
||
|
|
embedded HP Jetdirect print server |
|
|
● Optional analog-fax card |
||
|
● Optional HP Digital Sending Software (DSS) |
||
|
● High-speed USB 2.0 |
||
|
● Jetlink for paper handling solutions |
||
|
● Optional HP Jetdirect enhanced input/output (EIO) print |
||
|
|
server cards: |
|
|
|
● |
LocalTalk |
|
|
● |
Fast Ethernet 10/100TX |
|
|
● |
Ethernet 802.11b wireless |
|
|
● Bluetooth wireless printer adapter |
|
|
|
● |
Infrared adapter |
|
|
|
|
Environmental features |
● |
The Sleep setting saves energy (meets ENERGY |
|
|
|
STAR guidelines). |
|
|
|
|
|
Security features |
● |
Foreign interface harness (FIH) |
|
|
● |
Secure Disk Erase |
|
|
● |
Security lock |
|
|
● |
Job retention |
|
|
● |
DSS authentication |
|
|
|
|
|
ENWW |
Features comparison 5 |
1 Document-feeder assembly
2 Document-feeder top cover
3 Document-feeder input tray
4 Top cover (provides access to the print cartridge)
5 Top-cover lever
6 Tray 1 (multipurpose tray)
7 Jam-access lever
8 Tray-number indicator
9 Paper-level indicator
10 Control-panel keypad
11 Control-panel display
12 Control-panel status lights
13 Scanner lock
6 Chapter 1 Product information |
ENWW |
14 Output bin
15 Optional duplexer
16 On/off switch
17 Power connection
18 Interface ports
19 Formatter cover (provides access to the memory DIMM slot, hard disk, and analog-fax accessory)
1 500-sheet feeder (Q5968A)
2 Duplexer (Q5969A)
3 Envelope feeder (Q2438B)
4 Stapler/stacker (Q5691A)
5 Memory DIMM
ENWW |
Walkaround 7 |
6 HP Jetdirect print server (EIO card)
7 Hard-disk accessory (EIO card)
8 Storage cabinet/stand (Q5970A)
9 3-bin mailbox (Q5692A)
10 Staple cartridge (C8091A)
11 Print cartridge (Q5945A)
12 HP LaserJet Analog Fax Accessory 300 (Q3701A)
NOTE The device accommodates up to three optional 500-sheet feeders. HP recommends using a cabinet when using the optional 500-sheet feeders.
1 EIO slot
2 Network connection (embedded HP Jetdirect print server)
3 Foreign interface harness (FIH) port
4 High-speed USB 2.0 device port
5 Telephone-line connection (for the optional analog-fax accessory)
For more stability to prevent the device from tipping over, the optional 500-sheet feeders and the cabinet are automatically locked to the bottom of the device. When accessories are installed, verify that the lock on each accessory is in the rear (locked) position.
To unlock the accessories, slide the lever to the forward (unlocked) position.
8 Chapter 1 Product information |
ENWW |
ENWW |
Walkaround 9 |
Table 1-1 Supported types of media
Type of media |
Tray 1 |
Trays 2, 3, Optional duplexer |
Optional |
3-bin mailbox or |
Stapler part of |
|
|
|
4, and 5 |
|
envelope feeder |
stacker part of |
stapler/stacker |
|
|
|
|
|
stapler/stacker |
|
|
|
|
|
|
|
|
Plain |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
Preprinted |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
Letterhead |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
Transparency |
X |
X |
|
|
X |
|
|
|
|
|
|
|
|
Prepunched |
X |
X |
|
X |
X |
X |
|
|
|
|
|
|
|
Labels |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
Bond |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
Recycled |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
Color |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
Cardstock |
X |
|
|
X |
X12 |
|
Rough |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
Envelope |
X |
|
|
X |
X1 |
|
|
|
|
|
|
|
|
1Face-up delivery only.
2If a 3-bin mailbox is installed, select the bottom bin when printing on cardstock. Media weights that are 200g/m2 or greater are supported only in the bottom bin.
10 Chapter 1 Product information |
ENWW |
Table 1-2 Tray 1 supported sizes and weights
Size |
Dimensions1 |
Weight |
Capacity2 |
Letter |
216 x 279 mm (8.5 x 11 inches) |
60 to 200g/m2 (16 to 53 lb) |
100 sheets of 75g/m2 (20 lb) |
|
|
|
paper |
A4 |
210 x 297 mm (8.3 x 11.7 inches) |
|
|
|
|
||
|
|
|
|
Legal |
216 x 356 mm (8.5 x 14 inches) |
|
|
|
|
|
|
Executive |
184 x 267 mm (7.3 x 10.5 inches) |
|
|
|
|
|
|
Statement |
140 x 216 mm (5.5 x 8.5 inches) |
|
|
|
|
|
|
8.5 x 13 |
216 x 330 mm (8.5 x 13 inches) |
|
|
|
|
|
|
A5 |
148 x 210 mm (5.8 x 8.3 inches) |
|
|
|
|
|
|
B5 (JIS) |
182 x 257 mm (7.2 x 10.1 inches) |
|
|
|
|
|
|
Executive (JIS) |
216 x 330 mm (8.5 x 13 inches) |
|
|
|
|
|
|
D Postcard (JIS) |
148 x 200 mm (5.8 x 7.9 inches) |
|
|
|
|
|
|
16K |
197 x 273 mm (7.75 x 10.75 inches) |
|
|
|
|
|
|
Custom |
Minimum: 76 x 127 mm (3 x 5 |
|
|
|
inches) |
|
|
|
Maximum: 216 x 356 mm (8.5 x 14 |
|
|
|
inches) |
|
|
|
|
|
|
Envelope Commercial #10 |
105 x 241 mm (4.1 x 9.5 inches) |
75 to 105g/m2 (20 to 28 lb) |
10 envelopes |
Envelope DL ISO |
110 x 220 mm (4.3 x 8.7 inches) |
|
|
|
|
|
|
Envelope C5 ISO |
162 x 229 mm (6.4 x 9.0 inches) |
|
|
|
|
|
|
Envelope B5 ISO |
176 x 250 mm (6.9 x 9.8 inches) |
|
|
|
|
|
|
Envelope Monarch #7-3/4 |
98 x 191 mm (3.9 x 7.5 inches) |
|
|
|
|
|
|
1The MFP supports a wide range of sizes. Check the MFP software for supported sizes.
2Capacity can vary depending on paper weight and thickness, as well as environmental conditions.
ENWW |
Media specifications 11 |
Table 1-3 Trays 2, 3, 4, and 5 supported sizes and weights
Size |
Dimensions1 |
Weight |
Capacity2 |
Letter |
216 x 279 mm (8.5 x 11 inches) |
60 to 120g/m2 (16 to 32 lb) |
500 sheets of 75g/m2 (20 lb) |
|
|
|
paper |
A4 |
210 x 297 mm (8.3 x 11.7 inches) |
|
|
|
|
||
|
|
|
|
Executive |
184 x 267 mm (7.3 x 10.5 inches) |
|
|
|
|
|
|
Legal |
216 x 356 mm (8.5 x 14 inches) |
|
|
|
|
|
|
B5 (JIS) |
182 x 257 mm (7.2 x 10.1 inches) |
|
|
|
|
|
|
A5 |
148 x 210 mm (5.8 x 8.3 inches) |
|
|
|
|
|
|
8.5 x 13 |
216 x 330 mm (8.5 x 13 inches) |
|
|
|
|
|
|
Executive (JIS) |
216 x 330 mm (8.5 x 13 inches) |
|
|
|
|
|
|
16K |
197 x 273 mm (7.75 x 10.75 inches) |
|
|
|
|
|
|
Custom |
Minimum: 148 x 210 mm (5.8 x 8.3 |
|
|
|
inches) |
|
|
|
Maximum: 216 x 356 mm (8.5 x 14 |
|
|
|
inches) |
|
|
|
|
|
|
1The MFP supports a wide range of sizes. Check the MFP software for supported sizes.
2Capacity can vary depending on paper weight and thickness, as well as environmental conditions.
Table 1-4 Optional duplexer supported sizes and weights
Size |
Dimensions |
Weight |
|
|
|
Letter |
216 x 279 mm (8.5 x 11 inches) |
60 to 120g/m2 (16 to 32 lb) |
A4 |
210 x 297 mm (8.3 x 11.7 inches) |
|
|
|
|
Executive |
184 x 267 mm (7.3 x 10.5 inches) |
|
|
|
|
Legal |
216 x 356 mm (8.5 x 14 inches) |
|
|
|
|
B5 (JIS) |
182 x 257 mm (7.2 x 10.1 inches) |
|
|
|
|
A5 |
148 x 210 mm (5.8 x 8.3 inches) |
|
|
|
|
8.5 x 13 |
216 x 330 mm (8.5 x 13 inches) |
|
|
|
|
Executive (JIS) |
216 x 330 mm (8.5 x 13 inches) |
|
|
|
|
16K |
197 x 273 mm (7.75 x 10.75 inches) |
|
|
|
|
12 Chapter 1 Product information |
ENWW |