HP LaserJet M377 User's Guide

0 (0)

Color LaserJet Pro MFP M377

User Guide

M377dw

www.hp.com/support/colorljM377MFP

HP Color LaserJet Pro MFP M377

User Guide

L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 3/2019

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.

OS X is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Product overview ..........................................................................................................................................	1
Product views ........................................................................................................................................................	2
Printer front view ................................................................................................................................	2
Printer back view .................................................................................................................................	3
Control-panel view ..............................................................................................................................	4
Home screen layout ..........................................................................................................	5
How to use the touchscreen control panel ......................................................................	6
Product specifications ...........................................................................................................................................	7
Technical specifications ......................................................................................................................	7
Supported operating systems ............................................................................................................	8
Mobile printing solutions ....................................................................................................................	9
Printer dimensions ............................................................................................................................	10
Power consumption, electrical specifications, and acoustic emissions ..........................................	11
Operating-environment range ..........................................................................................................	11
Printer hardware setup and software installation .............................................................................................	12
2 Paper trays .................................................................................................................................................	13
Load paper into Tray 1 (multipurpose tray) ........................................................................................................	14
Introduction .......................................................................................................................................	14
Load paper into Tray 1 (multipurpose tray) .....................................................................................	14
Tray 1 paper orientation ...................................................................................................................	16
Load paper into Tray 2 .........................................................................................................................................	17
Introduction .......................................................................................................................................	17
Load paper into Tray 2 ......................................................................................................................	17
Tray 2 paper orientation ...................................................................................................................	20
Load and print envelopes ....................................................................................................................................	21
Introduction .......................................................................................................................................	21
Print envelopes .................................................................................................................................	21
Envelope orientation .........................................................................................................................	22

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iii

3 Supplies, accessories, and parts ...................................................................................................................	23
Order supplies, accessories, and parts ...............................................................................................................	24
Ordering .............................................................................................................................................	24
Supplies and accessories ..................................................................................................................	24
Customer self-repair parts ...............................................................................................................	24
Replace the toner cartridges ...............................................................................................................................	26
Introduction .......................................................................................................................................	26
Remove and replace the toner cartridges ........................................................................................	27
4 Print ...........................................................................................................................................................	33
Print tasks (Windows) ..........................................................................................................................................	34
How to print (Windows) .....................................................................................................................	34
Automatically print on both sides (Windows) ..................................................................................	35
Manually print on both sides (Windows) ..........................................................................................	35
Print multiple pages per sheet (Windows) .......................................................................................	37
Select the paper type (Windows) ......................................................................................................	37
Additional print tasks ........................................................................................................................	37
Print tasks (OS X) .................................................................................................................................................	39
How to print (OS X) ............................................................................................................................	39
Automatically print on both sides (OS X) ..........................................................................................	39
Manually print on both sides (OS X) ..................................................................................................	39
Print multiple pages per sheet (OS X) ...............................................................................................	40
Select the paper type (OS X) .............................................................................................................	40
Additional print tasks ........................................................................................................................	40
Store print jobs on the product to print later or print privately .........................................................................	42
Introduction .......................................................................................................................................	42
Before you begin ...............................................................................................................................	42
Set up the printer for job storage .....................................................................................................	42
Step one: Install the USB storage device .......................................................................	42
Step two: Update the print driver ...................................................................................	43
Create a stored job (Windows) ..........................................................................................................	43
Print a stored job ...............................................................................................................................	45
Delete a stored job ............................................................................................................................	45
Mobile printing .....................................................................................................................................................	46
Introduction .......................................................................................................................................	46
Wi-Fi Direct (wireless models only) ..................................................................................................	46
Enable or disable Wi-Fi Direct .........................................................................................	46
Change the printer Wi-Fi Direct name ............................................................................	47
HP ePrint via email ............................................................................................................................	47
HP ePrint software ............................................................................................................................	48
AirPrint ...............................................................................................................................................	48

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Android embedded printing ..............................................................................................................	49
Use walk-up USB printing ....................................................................................................................................	50
Introduction .......................................................................................................................................	50
Step one: Access USB files on the printer .........................................................................................	50
Step two: Print USB documents ........................................................................................................	50
Option one: Print documents ..........................................................................................	50
Option two: Print photos ................................................................................................	51
5 Copy ...........................................................................................................................................................	53
Make a copy .........................................................................................................................................................	54
Copy on both sides (duplex) ................................................................................................................................	55
Copy on both sides manually ............................................................................................................	55
Additional copy tasks ..........................................................................................................................................	56
6 Scan ...........................................................................................................................................................	57
Scan by using the HP Scan software (Windows) .................................................................................................	58
Scan by using the HP Scan software (OS X) ........................................................................................................	59
Scan to a USB flash drive .....................................................................................................................................	60
Set up the Scan to Network Folder feature ........................................................................................................	61
Introduction .......................................................................................................................................	61
Before you begin ...............................................................................................................................	61
Method one: Use the Scan to Network Folder Wizard (Windows) ....................................................	61
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) ..........................................................................................................................................	63
Step one: Access the HP Embedded Web Server (EWS) .................................................	63
Step two: Configure the Scan to Network Folder feature ..............................................	63
Set up the Scan to Network Folder feature on a Mac .......................................................................	64
Step one: Access the HP Embedded Web Server (EWS) .................................................	64
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) .................................................................................................	64
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) .............................................................................................................	65
Step two: Configure the Scan to Network Folder feature ..............................................	65
Scan to a network folder .....................................................................................................................................	67
Set up the Scan to E-mail feature .......................................................................................................................	68
Introduction .......................................................................................................................................	68
Before you begin ...............................................................................................................................	68
Method one: Use the Scan to Email Wizard (Windows) ....................................................................	68
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) .......	69
Step one: Access the HP Embedded Web Server (EWS) .................................................	70
Step two: Configure the Scan to E-mail feature ............................................................	70

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Step three: Add contacts to the E-mail Address Book ...................................................	72
Step four: Configure the default E-mail Options ...........................................................	72
Set up the Scan to E-mail feature on a Mac ......................................................................................	73
Step one: Access the HP Embedded Web Server (EWS) .................................................	73
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) .................................................................................................	73
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) .............................................................................................................	73
Step two: Configure the Scan to E-mail feature ............................................................	73
Step three: Add contacts to the E-mail Address Book ...................................................	75
Step four: Configure the default E-mail Options ...........................................................	75
Scan to email .......................................................................................................................................................	77
Additional scan tasks ...........................................................................................................................................	78
7 Manage the product .....................................................................................................................................	79
Use HP Web Services applications ......................................................................................................................	80
Change the product connection type (Windows) ................................................................................................	81
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................	82
Advanced configuration with HP Utility for OS X ................................................................................................	85
Open HP Utility ..................................................................................................................................	85
HP Utility features .............................................................................................................................	85
Configure IP network settings .............................................................................................................................	87
Introduction .......................................................................................................................................	87
Printer sharing disclaimer .................................................................................................................	87
View or change network settings .....................................................................................................	87
Rename the printer on a network .....................................................................................................	87
Manually configure IPv4 TCP/IP parameters from the control panel ..............................................	88
Link speed and duplex settings ........................................................................................................	88
Product security features ....................................................................................................................................	90
Introduction .......................................................................................................................................	90
Assign or change the system password using the Embedded Web Server .....................................	90
Energy-conservation settings .............................................................................................................................	91
Introduction .......................................................................................................................................	91
Print with EconoMode .......................................................................................................................	91
Set the Sleep/Auto Off After setting .................................................................................................	91
Set the Shut Down After delay and configure the printer to use 1 watt or less of power ..............	92
Set the Delay Shut Down setting ......................................................................................................	92
HP Web Jetadmin .................................................................................................................................................	93
Update the firmware ...........................................................................................................................................	94
Method one: Update the firmware using the control panel .............................................................	94
Method two: Update the firmware using the Firmware Update Utility ............................................	94

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8 Solve problems ...........................................................................................................................................	97
Customer support ................................................................................................................................................	98
Control panel help system ..................................................................................................................................	99
Restore the factory-set defaults ......................................................................................................................	100
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ......................	101
Change the “Very Low” settings .....................................................................................................	101
Order supplies .................................................................................................................................	101
Product does not pick up paper or misfeeds ....................................................................................................	102
Introduction .....................................................................................................................................	102
The printer does not pick up paper .................................................................................................	102
The printer picks up multiple sheets of paper ...............................................................................	104
The document feeder jams, skews, or picks up multiple sheets of paper ....................................	107
Clean the pickup rollers and separation pad in the document feeder ...........................................	108
Clear paper jams ................................................................................................................................................	110
Introduction .....................................................................................................................................	110
Experiencing frequent or recurring paper jams? ............................................................................	110
Paper jam locations ........................................................................................................................	111
Clear paper jams in the document feeder ......................................................................................	112
Clear paper jams in Tray 1 ..............................................................................................................	114
Clear paper jams in Tray 2 ..............................................................................................................	117
Clear paper jams in the rear door and the fuser area ....................................................................	118
Clear paper jams in the output bin .................................................................................................	120
Clear paper jams in the duplexer (duplex models only) .................................................................	121
Improve print quality .........................................................................................................................................	122
Introduction .....................................................................................................................................	122
Print from a different software program .......................................................................................	122
Check the paper-type setting for the print job ...............................................................................	122
Check the paper type setting (Windows) .....................................................................	122
Check the paper type setting (OS X) .............................................................................	123
Check toner-cartridge status ..........................................................................................................	123
Clean the product ............................................................................................................................	124
Print a cleaning page ....................................................................................................	124
Check the scanner glass for dirt and smudges ............................................................	124
Visually inspect the toner cartridge ...............................................................................................	124
Check paper and the printing environment ....................................................................................	125
Step one: Use paper that meets HP specifications ......................................................	125
Step two: Check the environment ................................................................................	125
Step three: Set the individual tray alignment ..............................................................	125
Adjust color settings (Windows) .....................................................................................................	126
Calibrate the printer to align the colors .........................................................................................	127
Check the EconoMode settings .......................................................................................................	127

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Try a different print driver ..............................................................................................................	128
Improve copy and scan image quality ..............................................................................................................	130
Introduction .....................................................................................................................................	130
Check the scanner glass for dirt and smudges ...............................................................................	130
Eliminate lines or streaks when using the document feeder ........................................................	131
Check the paper settings ................................................................................................................	131
Check the image adjustment settings ............................................................................................	131
Optimize for text or pictures ..........................................................................................................	132
Check the scanner resolution and color settings on the computer ...............................................	132
Resolution and color guidelines ...................................................................................	132
Color ..............................................................................................................................	133
Edge-to-edge copying ....................................................................................................................	133
Clean the pickup rollers and separation pad in the document feeder ...........................................	133
Solve wired network problems .........................................................................................................................	135
Introduction .....................................................................................................................................	135
Poor physical connection ................................................................................................................	135
The computer is using the incorrect IP address for the printer .....................................................	135
The computer is unable to communicate with the printer ............................................................	135
The printer is using incorrect link and duplex settings for the network .......................................	136
New software programs might be causing compatibility problems .............................................	136
The computer or workstation might be set up incorrectly ............................................................	136
The printer is disabled, or other network settings are incorrect ...................................................	136
Solve wireless network problems .....................................................................................................................	137
Introduction .....................................................................................................................................	137
Wireless connectivity checklist .......................................................................................................	137
The printer does not print after the wireless configuration completes ........................................	138
The printer does not print, and the computer has a third-party firewall installed .......................	138
The wireless connection does not work after moving the wireless router or printer ...................	138
Cannot connect more computers to the wireless printer ..............................................................	138
The wireless printer loses communication when connected to a VPN ..........................................	139
The network does not appear in the wireless networks list ..........................................................	139
The wireless network is not functioning ........................................................................................	139
Perform a wireless network diagnostic test ..................................................................................	139
Reduce interference on a wireless network ...................................................................................	139
Index ...........................................................................................................................................................	141

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1 Product overview

●Product views

●Product specifications

●Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM377MFP.

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

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Product views

●Printer front view

●Printer back view

●Control-panel view

Printer front view

	1	2
11	1
11
10
9		3
8
8
7
6
	5
	4

1	Scanner

2	Document feeder

3	Regulatory label (inside the front door)

4	Tray 2

5	Tray 1

6	Power on/off button

7	Front door (provides toner cartridge access)

8	Output bin extension

9	Output bin

10	Walk-up USB port (for printing and scanning without a computer)

11	Touchscreen control panel (tilts up for easier viewing)

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Printer back view

3 4

1Front door release button

2USB port for job storage

3USB port for direct connection to a computer

4Ethernet port

5Duplexer door (provides access to jams)

6Power connection

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Control-panel view

				1
				1
			2
	5	4	3

1	Touchscreen			Provides access to menus, help animations, and printer
				information.

2	Home page screen indicator			The display indicates which Home screen the control panel is
				currently displaying.

3	Help button			Provides access to the control-panel help system

4	Home button			Provides access to the Home screen

5	Back button			Returns to the previous screen

NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel button appears on the touchscreen. This permits users to cancel a process before the printer completes it.

4 Chapter 1 Product overview

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Home screen layout

The Home screen provides access to the printer features and indicates the current status of the printer. Return to the Home screen at any time by touching the Home button on the printer control panel.

NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.

10	9	8	7	6	5	4	3
1	Reset button			Touch this button to reset any temporary job settings to the default printer settings.
2	Connection Information			Touch this button to open the Connection Information menu, which provides network information.
	button			The button appears as either a wired network icon				or a wireless network icon	,
				The button appears as either a wired network icon				or a wireless network icon	,
				depending on the type of network to which the printer is connected.
3	Setup	button		Touch this button to open the Setup menu.
4	Apps	button		Touch this button to open the Apps menu to print directly from select Web applications.
5	Supplies		button	Touch this button to view information about supplies status.
6	USB	button		Touch this button to open the USB Flash Drive menu.
7	Scan	button		Touch this button to open the scan features:
				●	Scan to USB Drive
				●	Scan to Network Folder
				●	Scan to E-mail
8	Jobs	button		Touch this button to open the stored jobs feature.
9	Copy	button		Touch this button to open the copy feature.
10	Printer status			This screen area provides information about the overall printer status.

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How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action	Description	Example
Touch	Touch an item on the screen to select that item	Touch the Setup	button to open the Setup
	or open that menu. Also, when scrolling	menu.
	through menus, briefly touch the screen to stop	menu.
	through menus, briefly touch the screen to stop
	the scrolling.

Swipe	Touch the screen and then move the finger	Swipe the Home screen to access the Setup
	horizontally to move the screen sideways.	button.
		button.

Scroll	Touch the screen, and then, without lifting the	Scroll through the Setup menu.
	finger, move the finger vertically to move the
	screen.



6 Chapter 1 Product overview			ENWW

Product specifications

IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/colorljM377MFP.

●Technical specifications

●Supported operating systems

●Mobile printing solutions

●Printer dimensions

●Power consumption, electrical specifications, and acoustic emissions

●Operating-environment range

Technical specifications

Model name	M377dw
Product number	M5H23A
Paper handling	50-sheet multipurpose tray (Tray 1)
	Tray 2 (250-sheet capacity)
	Automatic duplex printing
Connectivity	10/100/1000 Ethernet LAN connection with IPv4
	and IPv6
	Hi-Speed USB 2.0
	Print server for wireless network connectivity
	Walk-up USB port
	Wi-Fi Direct for printing from mobile devices
Control-panel display and input	Touchscreen control panel
Print	Prints 24 pages per minute (ppm) on A4 and
	25 ppm on letter-size paper
	USB printing (no computer required)
	Job storage/PIN-protected printing
	(Requires a 16 GB or greater USB thumb drive.)
Copy and Scan	Copies 19 pages per minute (ppm)
NOTE: Copy and scan speeds are	Scans 26 ppm
subject to change. For the most
current information, go to
www.hp.com/support/
colorljM377MFP.
	50-page document feeder
	Scan to E-mail, Scan to USB, and Scan to Network
	Folder options

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Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and OS X print drivers.

Windows: The HP Software Installer installs the HP PCL.6, HP PCL-6, or HP PCL 6 driver depending on the Windows operating system along with optional software when using the full software installer. See the software installation notes for more information.

OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the Print Support page, and then use HP Easy Start to install the HP print driver and utility. HP Easy Start is not included in the in-box CD.

1.Go to 123.hp.com.

2.Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to hplipopensource.com/hplip-web/index.html.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

Operating system

Print driver installed

Notes

Windows® XP SP3 or later, 32bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

The full software installation is not supported for this operating system.

Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best-effort support for the discontinued XP operating system.

Windows Vista®, 32-bit	The HP PCL.6 printer-specific print
	driver is installed for this operating
	system as part of the basic software
	installation. The basic installer
	installs the driver only.

The full software installation is not supported for this operating system.

Windows Server 2003 SP2 or later, 32-bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

The full software installation is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best-effort support for the discontinued Server 2003 operating system.

Windows 7 SP1 or later, 32-bit and 64-bit

The HP PCL 6 printer-specific print driver is installed for this operating system as part of the full software installation.

Windows 8, 32-bit and 64-bit	The HP PCL-6 printer-specific print
	driver is installed for this operating
	system as part of the basic software
	installation.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

Windows 8.1, 32-bit and 64-bit	The HP PCL-6 printer-specific print
	driver is installed for this operating
	system as part of the basic software
	installation.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

Windows 10, 32-bit and 64-bit	The HP PCL-6 printer-specific print
	driver is installed for this operating
	system as part of the basic software
	installation.

8 Chapter 1 Product overview

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Operating system

Print driver installed

Notes

Windows Server 2008 SP2, 32bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation.

Windows Server 2008 SP2, 64bit

The HP PCL 6 printer-specific print driver is installed for this operating system as part of the basic software installation.

Windows Server 2008 R2, SP 1, 64-bit

The HP PCL 6 printer-specific print driver is installed for this operating system as part of the basic software installation.

Windows Server 2012, 64-bit	The software installer does not	Download the HP PCL 6 or PCL-6 driver from the HP Web
	support Windows Server 2012 but	site www.hp.com/support/colorljM377MFP, and use the
	the HP PCL 6 and HP PCL-6 printer-	Windows Add Printer tool to install it.
	specific print drivers do support it.

Windows Server 2012 R2, 64 bit	The software installer does not	Download the HP PCL 6 or PCL-6 driver from the HP Web
	support Windows Server 2012 but	site www.hp.com/support/colorljM377MFP, and use the
	the HP PCL 6 and HP PCL-6 printer-	Windows Add Printer tool to install it.
	specific print drivers do support it.

OS X 10.9 Mavericks, OS X 10.10	The OS X print driver and print utility
Yosemite, and OS X 10.11 El	are available for download from
Capitan	123.hp.com. The HP installer
	software for OS X is not included in
	the in-box CD.

Download HP Easy Start either from 123.hp.com or from the Print Support page, and then use HP Easy Start to install the HP print driver and utility.

1.Go to 123.hp.com.

2.Follow the steps provided to download the printer software.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM377MFP for HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS driver support for this printer, go to www.hp.com/go/upd and click the Specifications tab.

Mobile printing solutions

The printer supports the following software for mobile printing:

●HP ePrint software

NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and 64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.

●HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●HP ePrint app (Available for Android, iOS, and Blackberry)

●ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)

●HP All-in-One Remote app for iOS and Android devices

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●Google Cloud Print

●AirPrint

●Android Printing

Printer dimensions

Figure 1-1 Dimensions for the base model

	1
2		2

	Printer fully closed	Printer fully open

1. Height	399.8 mm (15.74 in)	656 mm (25.83 in)

2. Depth	472.3 mm (18.59 in)	1124.4 mm (44.27 in)

3. Width	415.4 mm (16.35 in)	415.4 mm (16.35 in)

Weight (with cartridges)	23.2 kg (51.15 lb)

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Figure 1-2 Dimensions for printer with optional Tray 3

1 1

	Printer fully closed	Printer fully open

1. Height	531.8 mm (20.93 in)	788 mm (31.02 in)

2. Depth	472.3 mm (18.59 in)	1124.4 mm (44.27 in)

3. Width	415.4 mm (16.35 in)	415.4 mm (16.35 in)

Weight (with cartridges)	28.4 kg (62.61 lb)

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/colorljM377MFP for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Environment	Recommended	Allowed

Temperature	15° to 27°C (59° to 80.6°F)	15° to 30°C (59° to 86°F)

Relative humidity	20% to 70% relative humidity (RH), non-	10% to 80% RH, non-condensing
	condensing

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Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/colorljM377MFP for HP's all-inclusive help for the printer. Find the following support:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

12 Chapter 1 Product overview

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2 Paper trays

●Load paper into Tray 1 (multipurpose tray)

●Load paper into Tray 2

●Load and print envelopes

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM377MFP.

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

ENWW

Load paper into Tray 1 (multipurpose tray)

Introduction

Use Tray 1 to print single-page documents, documents that require multiple paper types, or envelopes.

●Load paper into Tray 1 (multipurpose tray)

●Tray 1 paper orientation

Load paper into Tray 1 (multipurpose tray)

1. Open Tray 1.

2. Press the tab on the right paper guide to move the paper width guides outward, and then slide out the tray extension.

14 Chapter 2 Paper trays

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3.Place the paper stack in the tray, and then adjust the side guides so that they lightly touch the stack, but do not bend it. For information about how to orient the paper, see Tray 1 paper orientation on page 16.

4.At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from Tray 1.

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Tray 1 paper orientation

When using paper that requires a specific orientation, load it according to the information in the following table.

Paper type	Output	How to load paper
Letterhead or preprinted	1-sided printing	Face-up
		Top edge leading into the printer

123

Letterhead or preprinted	2-sided printing	Face-down
		Top edge away from the printer

123

Prepunched	1-sided printing or 2-sided printing	Face-up
		Holes toward the left side of the printer

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Load paper into Tray 2

Introduction

The following information describes how to load paper in Tray 2.

●Load paper into Tray 2

●Tray 2 paper orientation

Load paper into Tray 2

1.Open the tray.

2.Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used.

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3.To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray.

NOTE: When loaded with legal-size paper, Tray 2 extends from the front of the printer approximately 51 mm (2 in).

4.Load paper into the tray.

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5.Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper.

NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.

6.After making sure that the paper stack is below the tray full indicator, close the tray.






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Tray 2 paper orientation

When using paper that requires a specific orientation, load it according to the information in the following table.

Paper type	Output	How to load paper

Letterhead or preprinted	1-sided printing	Face-up
		Top edge toward the printer

123

Letterhead or preprinted	2-sided printing	Face-down
		Top edge away from the printer

		123
Prepunched	1-sided printing or 2-sided printing	Face-up
		Holes toward the left side of the printer

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+ 124 hidden pages