LASERJET PROFESSIONAL M1130/M1210
MFP SERIES
Service Manual
HP LaserJet Professional M1130/M1210
MFP series
Service Manual
Copyright and License
© 2010 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such product s
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for tech nical
or editorial errors or omissions contained
herein.
Part number: CE841-90985
Edition 1, 4/2010
Trademark Credits
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
Conventions used in this g uide
TIP: Tips provide helpful hi nts or shortcuts.
NOTE: Notes provide important inform ation to explain a concept or to com plete a task.
CAUTION: Cautions indi cate procedures tha t you should follow to avoid losing data or damaging t he
product.
WARNING! Warnings alert you to specific pr ocedures that you should follow to avoid personal i njury,
catastrophic los s of data, or extens ive damage to the product.
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iv Conventions used in this guide ENWW
Table of contents
1 Removal and replacement .................... .................... ................. ................... .................... ....................... ...... 1
Introduction .................. ..................................... .............................. ........................................... ........... 2
Removal and replacemen t strategy ...................... .................................... ............................... ............ 2
Electrostatic discharge ................. ...................... ..................... .................. ..................... ...................... 3
Required tools ................. ....................... .................. ...................... ...................... ....................... ........ 3
Before performing service ....... ..................... .................. ..................... ..................... ..................... ....... 4
After performing service ............. ..................... .................. ...................... ..................... ..................... ... 4
Post-service test ........................... .............................. ......................... ........................................ ......... 5
Print-quality test ............. ....................... .................... ....................... ........................ ............ 5
Parts removal order ............. ............................. .............................. .......................... ............................ 6
Pickup roller ................................... ................................... ................................ .................................... 9
Product base pickup rolle r .................... ................ ................... ................... ................ ......... 9
ADF pre-pickup arm and pickup roller ........ ................ ................. .............. ................. ....... 10
Remove t he ADF p re-pic kup arm and picku p rolle r .......... .............. .............. .... 10
Reinstall the ADF pre-pickup arm and pickup roller ................. ................. ........ 12
Separation pad ................. .......................... ......................... ..................... .............................. ............ 13
Product base separation pad ........................ ........................... ...................... .................... 13
ADF separation pad ......................... ............................ ............................ ....................... .. 14
Reinstall the ADF separation pad assembly ........... ........................ ........................ ........... 16
Transfer roller ........................ .......................... ..................... ......................... ................................... .. 19
Covers ................... .......................... .......................... ...................... .......................... ......................... 20
Paper-pickup tray (input tray) ......................... ................................. ................................. . 20
Paper-delivery tray (output bin extension) ......... ................ .................... ................... ......... 21
Left cover .................... ................... ........................ ......................... .................... ............... 22
Remove the left cover .............. ................. ................. .............. ................. ........ 22
Right cover ............................... .................................. ................................... ..................... 25
Remove the right cover ................. ................ .................... ..................... ........... 25
Front cover .................................... .................................. ................................... ................ 28
Remove the front cover ...................... ................... ......................... ................... 28
Scanner assembly .............. .................... ................ .................... .................... ................. .. 30
Remove the scanner assembly ............. ........................ ................... ................. 30
Cartridge door ....................... ............................. ............................ ........................ ............ 33
Remove the cartridge door .................... ............................... ............................. 33
Top cover ............................... ............................ ........................ ............................ ............ 36
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Remove the top cover ..... .................... .................... .................. ................... ..... 36
Rear cover ...................... ..................... ................. ..................... ..................... ................... 3 8
Remove the rear cover ................................ ......................... ............................. 38
Reinstall the rear cover ....................... ....................... .......................... ........................... ... 40
Scanner components ......... .................. .................... ................ .................. ................... ..................... 4 1
White plate (document b acking) ............... .................. .............. .................. .................. ..... 41
ADF top cover .................................. ........................ ............................ .............................. 43
ADF core .......................................... ................................. ............................. .................... 45
Remove the ADF core .................. ......................... ................................ ............ 45
ADF tray .......................................... ................................... ............................ .................... 48
Remove the ADF tray ............ ................................ .......................... .................. 48
ADF base or scanner assembly lid ................. .................... ................. ..................... ......... 51
Remove the ADF base or scann er assembly lid ....... ............. ............. .............. 5 1
Scanner assembly bezel ...... .................................. ............................ ................................ 5 3
Remove the scanner assembly bezel .......... ............ .............. .............. ............ . 53
Scanner assembly latch ........................ ............................ .................................. ............... 55
Remove the scanner assembly latch .......... ............ ............... .............. ............ . 55
CIS scanner-carriage assembly .. .................................. ................................. .................... 56
Remove the CIS scanner-carriage assembly ........... ............................. ............ 56
CIS scanner motor, gears, and scanner light bar ....... ............... ............ .............. .............. 5 8
Remove the CIS scanner motor, gears , and scanner light bar ......................... 58
CIS scanner drive gears ...... ................ .................... .................. ................ ................... ..... 61
Remove the CIS scanner drive gears ............ .............. .............. ............ ........... 61
Main assemblies ...................... ..................................... ..................................... ................................. 6 2
Control-panel assembly ...... ................... ...................... ....................... .................. ............. 62
Remove the control-panel assembly ........ ...................... .................. ................. 62
Reinstall the control-pane l assembly ......... .......... .......... .......... ............ .......... ... 64
Power switch assembly ..... ................. ................ .............. ................. ................ .............. .. 66
Remove the power switch assembly ............. ..................... ....................... ........ 66
Formatter PCA ............................. ....................... ........................... ............................ ........ 68
Remove the formatter PCA ..... ................... ................ .................. .................... . 68
Fax PCA ..................... .................. ................... ............... ................... .................. .............. 70
Remove the Fax PCA .... ............... ............... ............ ............... ............... ........... 70
Laser/scanner assembly ........ ........................... ....................... ........................... ............... 71
Remove the laser/scanner assembly ..... .................. ................. .............. .......... 71
Reinstall the laser/scann er assembly .................. ............................. ................. 73
Main motor ........................ ............................. ............................ ....................... ................. 74
Remove the main motor ..... ........................ ........................ ..................... .......... 74
Reinstall the main-motor d rive belt ..................... ........................ ....................... 78
Fuser ................................... .............................. .................................. ............................... 79
Remove the fuser ........... .......................... ..................... ......................... ........... 79
Reinstall the fuser ............ ............... ............. ............... ................ ............. ......... 83
Pickup assembly ................................ ........................... ........................ ............................. 8 4
Remove the pickup assembly ......... ............... ............. ................ ............... ....... 84
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Reinstall the pickup assembly ....... ........................ ................... ................... ...... 88
Pickup solenoid ....................... ................................... ............................. ........................... 90
Remove the pickup solenoid ......... ................... .................. ................ ............... 90
Engine controller PCA .............. ................. .............. ................. ................. .............. .......... 94
Remove the engine controller PCA ............. ................... ...................... ............. 94
Reinstall the engine controller PCA ... ............ .......... ........... .......... ............ ........ 98
2 Solve problems ......................... ....................... .................... ........................ .......................... ..................... 10 1
Solve problems checklist ............... ............................. .............................. ......................... ............... 102
Troubleshooting process ............................ ..................................... ................................... .............. 10 5
Determine the problem sou rce ................ ..................... ..................... .................. ........... 105
Power subsystem ................... ................... ....................... ....................... ................... ..... 106
Power-on checks .................. .......................... ................................ ................. 106
Tools for troubleshooting ......... .............................. ............................. ........................ ...................... 107
Individual component diagnostic s ........................... .......................... .......................... ..... 107
Engine diagnostics ..... ............................... .......................... ............................ 107
Engine-test button ..... ............... .................. ................. ............... .... 107
Components tests ........ ........................ ..................... ......................... ............. 108
Drum rotation functional c heck ................... .......................... ......... 108
Half self-test functional check ........ ................... ................ .............. 108
Diagrams ................. ........................ ..................... ....................... ........................ ............ 109
Plug/jack locations ..... ................. .................... ..................... ................. .......... 109
HP LaserJet Professional M1130 MFP series ...... ........... ............ ... 109
HP LaserJet Professional M1210 MFP series ...... ........... ............ ... 110
Location of connectors ...... .............................. ............................... ................. 111
Locations of major compon ents ..................... .................. ...................... ......... 112
General timing charts ........ ........................... .............................. ..................... 115
General circuit diagram ..................... .......................... .............................. ...... 116
Internal print-quality test pages ............ .................................. ............................ .............. 117
Cleaning page .......... ................................ ............................ ........................... 117
Configuration page .............. ..................... ........................ ......................... ...... 118
Print-quality troubleshooti ng tools ......................... ............................. .............................. 119
Repetitive defect ruler ... ......................... .................... ........................ ............. 119
Interpret control- panel light patterns (HP LaserJet Professiona l M1130 MFP series
only) ........................ ................................... .................................... ................................. . 120
Interpret contro l-panel messages (HP La serJet Professio nal M1210 MFP series
only) ........................ ................................... .................................... ................................. . 123
Control-panel message types ................. .................. ................ .................. .... 12 3
Control-panel messages ..... .................... ........................ ........................ ........ 123
Clear jams ......................... ........................ ............................... .............................. .......................... 126
Common causes of jams ........ ...................... .......................... ........................... .............. 126
Jam locations ..................... ........................... ............................. ....................... ............... 127
Clear jams from th e document feeder (HP LaserJet Pro fessional M1210 MFP series
only) ........................ ................................... .................................... ................................. . 128
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Clear jams from the output area s ................... .................... ..................... ................. ....... 12 9
Clear jams from the input tray ................................. ................................. ........................ 131
Clear jams from inside the product ................. ................. .................... ..................... ....... 133
Solve repeated jams ................ ....................... ...................... ................... ....................... . 135
Change jam recovery .......... ........................... .................................... ............................. 13 6
Solve paper-handling problems ........... ..................................... ................................ ........................ 137
Solve image-quality problems ........ ................. .................... .................... ................. ....................... . 138
Image defects table ............. ............... ................. ................. .............. ................. ............ 138
General print-quality issues .......... ......................... ............................... ........... 138
Copy print-quality problems ... ............ ........... ........... .............. ........... ........... ... 142
Scan-quality problems ...... ............................... ......................... ....................... 143
Prevent scan-quality problems ..... ............ ........... ............ ............ ... 143
Solve scan-quality problems ..... ........................... ....................... .... 143
Optimize and improve image quality ............. ........................... ............................. ........... 144
Change print density .... ................. .............. ................. .................. .............. ... 144
Manage and config ure printer driv ers ..... ........ ....... ....... ....... ........ ....... ........ ... 144
Clean the product ...... ..................... ......................... ......................... ..................... ........................... 14 5
Clean the pickup roller .. ....................... ....................... .................. ...................... ............. 145
Clean the separation pad .................... .................................... ................................. ........ 149
Clean the paper path ..... ................ ................... .................... ................ ................... ........ 152
Clean the print-cartridge area ............... .................. ..................... ..................... ............... 154
Clean the exterior ............. ................. ................. ............... ................. ................. ............ 157
Clean the scanner glass strip and platen ..................... .................................. .................. 158
Solve performance proble ms .................. .............. .................. .................. .............. ..................... .... 159
Solve connectivity proble ms ..................... ............................. ........................ ............................. ..... 160
Solve direct-connect problems .................. ............. ............. ............ ............. ................ ... 160
Solve network problems ..... .............. ................ ................. ............. ................ ................ . 160
Solve fax problems (HP LaserJet Profe ssional M1210 MFP series only) ............. ........... ............. ... 162
Fax troubleshooting checklist ......... ................ ............. ............... ................ ............. ........ 162
Fax error messages ............................... ....................... ........................... ....................... 163
Alert and warning messages ........................ ................... ....................... ......... 163
Fax logs and reports ......................... ...................... ................... ....................... ............... 168
Print all fax reports ... .................. .............. ................. ................. ............... ...... 168
Print individual fax re ports ....................... .................... ........................ ............ 169
Set the fax activity log to print automatically .... ............ ............ ........... ............ 169
Set the fax error report .. ................... ................ .................... .................... ....... 169
Set the fax confirmation report .............. .................. ............... ................... ...... 170
Include the first page of each fax on the fax confirmat ion, fax error, and last
call reports ..................... ................................ ........................... ....................... 170
Change error correction and fa x speed ........... ................. ............. .............. ............. ....... 170
Set the fax-error-correction mode .......... ............... ............. .............. .............. . 170
Change the fax speed .... .................... ................. .................... .................... .... 171
Problems sending faxes .......... ................ ................. ............. ................ ................. ......... 171
Problems receiving faxes ...................... ............................. ................................. ............. 174
viii ENWW
Service mode functions .... ........................ ..................... ........................ ......................... .................. 177
Product resets .............. ........................ ................... ....................... ........................ .......... 177
Product updates ............ ...................... ....................... .................. ...................... .......................... .... 178
3 Parts and diagrams ................................................ ................................. ............................................. ....... 179
Order parts by authorized serv ice providers ...... ............. ............. ............... ................ ............. ........ 180
Order replacement parts ............... ................... ............... ................... .................. ............ 180
Related documentation an d software ............ ............... ................ ................. .............. .... 180
Supplies part numbers ............. ................... ................ ................... ................... ............... 180
Customer replaceable units (CRU) kit part numbers ..... ......... ........ ........ ......... ....... ....... .. 181
Whole-unit replacement pa rt numbers ........ .................... ................. ................ ................ 182
How to use the parts lists and diagrams ......... ................ .............. ................ ............... .............. ...... 183
Assembly locations ................ .......................... ........................ ..................... ................................. ... 184
Base product (no optional tray s or accessories) ....... .................. ................. ............... ..... 184
Assembly views .................... .................. ...................... ...................... .................. ............................ 186
Assembl y view, H P LaserJe t Profess ional M113 0 MFP seri es ........ ................ .............. . 186
Assembl y view, H P LaserJe t Profess ional M121 0 MFP seri es ........ ................ .............. . 188
Scanner and ADF assemblies ............. .................... .................... ................. .................... ................ 190
Scanne r assemb ly (1 of 2); HP LaserJe t Profes sional M 1130 MFP series ..................... 190
Scanne r assemb ly (2 of 2); HP LaserJe t Profes sional M 1130 MFP series ..................... 192
Scanner drive asse mbly; HP Laser Jet Professional M1130 MFP serie s ...... ...... ....... ...... 194
ADF/sca nner asse mbly; HP LaserJet Professi onal M121 0 MFP serie s .................. ........ 19 6
Scanne r assembl y; HP Lase rJet Prof essiona l M1210 MFP series .... ............................. 1 98
Scanner drive asse mbly; HP Laser Jet Professional M1210 MFP serie s ...... ...... ....... ...... 200
ADF assembly; HP La serJet Professional M 1210 MFP series ............ ........... ........... ...... 202
ADF top cover; HP Lase rJet Pro fession al M1210 MFP ser ies .......... ................... ........... 204
ADF core; HP LaserJet Professional M1210 MFP series .. ............ .......... ........... ......... .... 20 6
ADF Base; HP LaserJet Professio nal M1210 MFP series ... ............. ............... ............ .... 20 8
Covers ............... .................... .................... ................. .................... .................... ......................... ..... 21 0
Product base ............... .................... ........................ ....................... .................... .............. 210
Internal assemblies .......... ................ ................... .................... ............... ................... ....................... 212
Internal assemblies (1 of 3) ............. ................ ................ ............. ................ ............... .... 212
Internal assemblies (2 of 3) ............. ................ ................ ............. ................ ............... .... 214
Internal assemblies (3 of 3) ............. ................ ................ ............. ................ ............... .... 216
PCAs .................... ....................... ....................... ................... ...................... ................................ ..... 218
Alphabetical parts list ... .................. ................ ................... .................. ................ ...................... ....... 220
Numerical parts list ...... .................. ...................... ..................... ................. .......................... ............. 227
Appendix A Service and support ............................. .................. ..................... ..................... ...................... .. 23 5
Hewlett-Packard limited warranty statement ... ............... ............. ............... ................ ............. ......... 236
HP's Premium Protecti on Warranty: LaserJet pr int cartridge limited war ranty statement .. .... ... .... ... 237
End User License Agreement .. .................. .............. .................. .................. .............. ...................... 238
Customer self-repair warranty service .......... ................... ...................... ...................... ..................... 240
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Customer support .............. ...................... ...................... .................. ...................... ......................... .. 240
Repack the product ...... ................... ..................... ...................... .................. ..................... ............... 241
Service information form ............. .................. ................ .................. .................. ................ ............... 242
Appendix B Specifications ........................ ................ .................... ................... ................ ........................... .. 243
Physical specifications .............. ................... ............... ................... ................... ............... ................ 244
Power consumption ................. .............................. ......................... .............................. .................... 244
Acoustic specifications ......................... ..................... ................. ...................... ..................... ........... 244
Environmental specifications ........... ............................. ............................. ........................ ............... 245
Appendix C Regulatory information ........ ............... .................. .................. ............... ..................... ............. 247
FCC regulations ....... ................... .................... ................ ................... ................... ...................... ..... 248
Declaration of conformity (base model) ................... .............................. ..................................... ...... 249
Declaration of conformity (fax model) ............................. ................................... ............................... 250
Certificate of Volatility ......... ............................... ........................ ............................. .......................... 251
Safety statements ........................... .................................... ............................... ............................... 253
Laser safety ..................... ................. .................... ..................... ................. ..................... 25 3
Canadian DOC regulations ............. ........................... .......................... ...................... ...... 253
Power cord instructions ..... ................. ................ .............. ................. ................ ............. . 253
EMC statement (Korea) .......... ...................... ................... ...................... ...................... .... 253
Laser statement for Finland .. ..................... ....................... .................. ..................... ........ 254
GS statement (Germany) ............................ ............................. .................................. ...... 254
Substances Table (China) ..... ................ .................. ................... ............... ................... ... 255
Restri ction on H azardo us Subs tances st atement (Turkey ) .......... ................ ................ ... 255
Additional statements for telecom (fax) product s ................... ................. .................. .............. ......... 256
EU Statement for Telecom Operation ....................... ................................ ....................... 256
New Zealand Telecom Statem ents ................................ ........................... ....................... 256
Additional FCC statement for telecom products (US) ....... ..................... .................. ........ 256
Telephone Consumer Protection Act (US ) .............. ............ ........... ........... ............. ......... 257
Industry Canada CS-03 r equirements ........... ................ .............. ................. ................ ... 257
Index ....................... ...................... .................. ...................... ...................... .......................... ...................... ...... 259
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List of tables
Table 2-1 Basic problem solving .............. .................. ..................... ....................... ................. ...................... . 102
Table 2-2 Status-light legend ......... ................. .................... ................... ................ ................. ................... .... 120
Table 2-3 Control-panel light patterns ..... .................. ................... ............... .................. ............... .................. 120
Table 3-1 Order parts, accessories, and supplies ... .................... ................... ................ ................................ 180
Table 3-2 Related documentation and s oftware ............ ............. ............ ............ ............... ............. ............... 18 0
Table 3-3 Supplies part n umbers ................ ...................... ..................... ................... ..................... ................ 180
Table 3-4 Customer replaceable units (CRU) kit part numbers ..... .............. .............. ............ .............. .......... 181
Table 3-5 Whole-unit replacement part numbers ...... ................ ................. .............. ................. ................ ..... 18 2
Table 3-6 Assembly view, HP La serJet Professional M1130 MFP series ..... ....... ....... ...... ....... ....... ....... ....... 187
Table 3 -7 Assemb ly view , HP Las erJet Pr ofessio nal M121 0 MFP se ries . .................. ............... ............... ... 189
Table 3-8 Scanner assembly (1 of 2); HP La serJet Pr ofessio nal M1130 MFP serie s ................... ................ 1 91
Table 3-9 Scanner assembly (2 of 2); HP La serJet Pr ofessio nal M1130 MFP serie s ................... ................ 1 93
Table 3-1 0 Scanne r drive ass embly; H P LaserJet Profess ional M113 0 MFP seri es ........... ..................... ..... 195
Table 3-11 ADF/scanne r assembly; HP LaserJe t Professional M1210 MFP series .......................... ............ 197
Table 3-12 ADF/scanne r assembly; HP LaserJe t Professional M1210 MFP series .......................... ............ 199
Table 3-1 3 Scanne r drive ass embly; H P LaserJet Profess ional M121 0 MFP seri es ........... ..................... ..... 201
Table 3 -14 ADF a ssembly ; HP Las erJet P rofessi onal M12 10 MFP se ries ... ............. .............. ............. ......... 203
Table 3-15 ADF top cover; HP LaserJet Professional M1210 MFP series .... ............ .......... .......... .......... ...... 205
Table 3-16 ADF core; HP LaserJet Professional M1210 MFP series ....... ................ ............... ............. ......... 207
Table 3 -17 ADF p re-pick arm as sembly; HP Laser Jet Pro fessiona l M1210 M FP seri es ............... ................ 209
Table 3-18 Product base ................ .................... ................ ..................... .................... ................... ................ 211
Table 3-19 Internal assemblies (1 of 3) ................. ..................... ................. ..................... ..................... ......... 213
Table 3-20 Internal assemblies (2 of 3) ................. ..................... ................. ..................... ..................... ......... 215
Table 3-21 Internal assemblies (3 of 3) ................. ..................... ................. ..................... ..................... ......... 217
Table 3-22 PCAs .................... .................. .................... ..................... ................. ......................... ................... 219
Table 3-23 Alphabetical parts list ............ ...................... .................. ....................... ........................ ................ 22 0
Table 3-24 Numerical parts list .............. .......................... ..................... ......................... ..................... ............ 227
Table B-1 Physical specifications
1
....................... .......................... .................... .......................... ................... 244
Table B-2 HP LaserJet Prof essional M1130/M1210 MF P series (average in watts )
123
.............. .............. ...... 244
Table B-3 HP LaserJet Profe ssional M1130/M1210 MFP ser ies
12
............ ............ ............... ............ ............. 244
Table B-4 Environmental specifications ........................ ..................... .................. ..................... ................. .... 245
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xii ENWW
List of figures
Figure 1-1 Phillips and pozidrive screwd river comparison ........... ................... ............... ............... ................... .. 3
Figure 1-2 Parts remova l order; HP LaserJ et Profe ssional M1210 M FP series ADF/sca nner .......................... 6
Figure 1-3 Parts removal o rder; HP LaserJet Professiona l M1130 MFP series scan ner .................. ................. 7
Figure 1-4 Parts removal ord er; product base ................ ...................................... ........................................ ...... 7
Figure 1-5 Remove the prod uct base pickup roller (1 of 2) ................ .................... .................. ...................... .... 9
Figure 1-6 Remove the prod uct base pickup roller (2 of 2) ................ .................... .................. ...................... .... 9
Figure 1-7 Remov e the A DF pre-p ickup ar m and pi ckup ro ller ass embly ( 1 of 4) .. ............... ................. ......... 10
Figure 1-8 Remov e the A DF pre-p ickup ar m and pi ckup ro ller ass embly ( 2 of 4) .. ............... ................. ......... 10
Figure 1-9 Remov e the A DF pre-p ickup ar m and pi ckup ro ller ass embly ( 3 of 4) .. ............... ................. ......... 11
Figure 1- 10 Remove t he ADF pre -pickup a rm and pic kup roll er assem bly (4 of 4) ..................... ................ .... 11
Figure 1- 11 Reinsta ll the ADF pre-pic kup arm and pickup rol ler asse mbly gear s ............... .............. .............. 12
Figure 1-12 Remove the p roduct base separation pad assembly .............. ....................... ........................... .... 13
Figure 1-13 Remove the A DF separation pad assembly (1 of 4) .............. ..................... .................. ................ 14
Figure 1-14 Remove the A DF separation pad assembly (2 of 4) .............. ..................... .................. ................ 14
Figure 1-15 Remove the A DF separation pad assembly (3 of 4) .............. ..................... .................. ................ 15
Figure 1-16 Remove the A DF separation pad assembly (4 of 4) .............. ..................... .................. ................ 15
Figure 1-17 Reinstall th e ADF separation pad assem bly (1 of 5) ...... ............ ........... .......... ......... ........... ......... 16
Figure 1-18 Reinstall th e ADF separation pad assem bly (2 of 5) ...... ............ ........... .......... ......... ........... ......... 16
Figure 1-19 Reinstall th e ADF separation pad assem bly (3 of 5) ...... ............ ........... .......... ......... ........... ......... 17
Figure 1-20 Reinstall th e ADF separation pad assem bly (4 of 5) ...... ............ ........... .......... ......... ........... ......... 17
Figure 1-21 Reinstall th e ADF separation pad assem bly (5 of 5) ...... ............ ........... .......... ......... ........... ......... 18
Figure 1-22 Remove the transfer roller ............... ............... .................. .................. ............... ..................... ...... 19
Figure 1-23 Remove the p aper-pickup tray (1 of 2) ..... ............. ................. ................. ............. ................. ....... 20
Figure 1-24 Remove the p aper-pickup tray (2 of 2) ..... ............. ................. ................. ............. ................. ....... 20
Figure 1-25 Remove the paper-delivery tray ........ .............................. ............................. ............................... .. 21
Figure 1-26 Remove the p aper-pickup tray (2 of 2) ..... ............. ................. ................. ............. ................. ....... 21
Figure 1-27 Remove the le ft cover (1 of 6) ..................... ............................... ................................................... 22
Figure 1-28 Remove the le ft cover (2 of 6) ..................... ............................... ................................................... 22
Figure 1-29 Remove the le ft cover (3 of 6) ..................... ............................... ................................................... 23
Figure 1-30 Remove the le ft cover (4 of 6) ..................... ............................... ................................................... 23
Figure 1-31 Remove the le ft cover (5 of 6) ..................... ............................... ................................................... 24
Figure 1-32 Remove the le ft cover (6 of 6) ..................... ............................... ................................................... 24
Figure 1-33 Remove the le ft cover (1 of 5) ..................... ............................... ................................................... 25
Figure 1-34 Remove the le ft cover (2 of 5) ..................... ............................... ................................................... 25
ENWW xiii
Figure 1-35 Remove the right cov er (3 of 5) .............. ................. .................. ............... ................. ................... 2 6
Figure 1-36 Remove the le ft cover (4 of 5) ...................... ...................................... ........................................... 26
Figure 1-37 Remove the right cov er (5 of 5) .............. ................. .................. ............... ................. ................... 2 7
Figure 1-38 Remove the front cover (1 of 4) .......... .................... ..................... ................. ........................ ........ 28
Figure 1-39 Remove the front cover (2 of 4) .......... .................... ..................... ................. ........................ ........ 28
Figure 1-40 Remove the front cover (3 of 4) .......... .................... ..................... ................. ........................ ........ 29
Figure 1-41 Remove the front cover (4 of 4) .......... .................... ..................... ................. ........................ ........ 29
Figure 1-42 R emove the scanne r assembly (1 of 5; HP LaserJe t Professional M1130 MFP serie s) ... ... ... .... . 30
Figure 1-43 R emove the scanne r assembly (2 of 5; HP LaserJe t Professional M1210 MFP serie s) ... ... ... .... . 30
Figure 1-44 Remove the s canner assembly (3 of 5) ...... ................ ................... ................... ................ ............ 31
Figure 1-45 Remove the s canner assembly (4 of 5) ...... ................ ................... ................... ................ ............ 31
Figure 1-46 Remove the s canner assembly (5 of 5) ...... ................ ................... ................... ................ ............ 32
Figure 1-47 Remove the c artridge door (1 of 5) .......... ....................... ........................ ..................... ................. 33
Figure 1-48 Remove the c artridge door (2 of 5) .......... ....................... ........................ ..................... ................. 34
Figure 1-49 Remove the c artridge door (3 of 5) .......... ....................... ........................ ..................... ................. 34
Figure 1-50 Remove the c artridge door (4 of 5) .......... ....................... ........................ ..................... ................. 35
Figure 1-51 Remove the c artridge door (5 of 5) .......... ....................... ........................ ..................... ................. 35
Figure 1-52 Remove the top cover (1 of 2) ........ .................. ................. ................ ................. ..................... ..... 36
Figure 1-53 Remove the top cover (2 of 2) ........ .................. ................. ................ ................. ..................... ..... 37
Figure 1-54 Remove the rear cover (1 of 2) ...................... ..................... ........................ ............................. ..... 38
Figure 1-55 Remove the rear cover (2 of 2) ...................... ..................... ........................ ............................. ..... 39
Figure 1-56 Rear cover and bracket cor rectly positioned ....... ............. ............ ........... ........... ............. ............. 40
Figure 1-57 Rear cover and bracket incorrectly positioned ..... ........................ ............................. .................... 40
Figure 1-58 Remove the whi te plate (1 of 3) ........ ......................... .................... ......................... ...................... 41
Figure 1-59 Remove the whi te plate (2 of 3) ........ ......................... .................... ......................... ...................... 42
Figure 1-60 Remove the whi te plate (3 of 3) ........ ......................... .................... ......................... ...................... 42
Figure 1-61 Remove the ADF top cover (1 of 4) ........................... ................ .................... .......................... ..... 43
Figure 1-62 Remove the ADF top cover (2 of 4) ........................... ................ .................... .......................... ..... 43
Figure 1-63 Remove the ADF top cover (3 of 4) ........................... ................ .................... .......................... ..... 44
Figure 1-64 Remove the ADF top cover (4 of 4) ........................... ................ .................... .......................... ..... 44
Figure 1-65 Remove the ADF core (1 of 5) ................... ..................... ........................ ................................. ..... 45
Figure 1-66 Remove the ADF core (2 of 5) ................... ..................... ........................ ................................. ..... 46
Figure 1-67 Remove the ADF core (3 of 5) ................... ..................... ........................ ................................. ..... 46
Figure 1-68 Remove the ADF core (4 of 5) ................... ..................... ........................ ................................. ..... 47
Figure 1-69 Remove the ADF core (5 of 5) ................... ..................... ........................ ................................. ..... 47
Figure 1-70 Remove the ADF tray (1 of 4) ............... ......................... .................... ......................... .................. 48
Figure 1-71 Remove the ADF tray (2 of 4) ............... ......................... .................... ......................... .................. 49
Figure 1-72 Remove the ADF tray (3 of 4) ............... ......................... .................... ......................... .................. 49
Figure 1-73 Remove the ADF tray (4 of 4) ............... ......................... .................... ......................... .................. 50
Figure 1-74 Remove the A DF base or scanner assembly lid (1 of 3) .......... ............. ........... ............. .............. . 51
Figure 1-75 Remove the A DF base or scanner assembly lid (2 of 3) .......... ............. ........... ............. .............. . 52
Figure 1-76 Remove the A DF base or scanner assembly lid (3 of 3) .......... ............. ........... ............. .............. . 52
Figure 1-77 Remove the scanner ass embly bezel (1 of 2; HP LaserJet Profes sional M1130 MFP
series) ....................... ..................... ........................ ........................ ..................... ................................. ............... 53
xiv ENWW
Figure 1-78 Remove the scanner assembly bezel (2 of 2; HP LaserJet Pr ofessional M1210 M FP
series) .................. ......................... ..................... ........................ ........................ .............................. ................... 54
Figure 1-79 Remove the s canner assembly latch ... ........................ ........................ .................... ..................... 55
Figure 1-80 Remove the C IS scanner-carriage assembly (1 of 2) ................. ................. .................... ............. 56
Figure 1-81 Remove the C IS scanner-carriage assembly (2 of 2) ................. ................. .................... ............. 57
Figure 1- 82 Remove t he CIS sca nner moto r, gears , and scan ner light bar (1 of 4) ....................... ................. 58
Figure 1- 83 Remove t he CIS sca nner moto r, gears , and scan ner light bar (2 of 4) ....................... ................. 59
Figure 1- 84 Remove t he CIS sca nner moto r, gears , and scan ner light bar (3 of 4) ....................... ................. 59
Figure 1- 85 Remove t he CIS sca nner moto r, gears , and scan ner light bar (4 of 4) ....................... ................. 60
Figure 1-86 Remove the CIS scanner motor and gears .. ........... .............. .............. ........... .............. ............. .. 61
Figure 1-87 Remove the control-panel assem bly (1 of 5; HP Las erJet Professi onal M1130 MFP
series) .................. ......................... ..................... ........................ ........................ .............................. ................... 62
Figure 1-88 Remove the control-panel assem bly (2 of 5; HP Las erJet Professi onal M1210 MFP
series) .................. ......................... ..................... ........................ ........................ .............................. ................... 62
Figure 1-89 Remove the c ontrol-panel assembly (3 of 5) ................. ............... ................... .................. ........... 63
Figure 1-90 Remove the c ontrol-panel assembly (4 of 5) ................. ............... ................... .................. ........... 63
Figure 1-91 Remove the c ontrol-panel assembly (5 of 5) ................. ............... ................... .................. ........... 64
Figure 1-92 Reinstall th e control-panel assembl y (1 of 2) ................ ........................ ........................ ................ 64
Figure 1-93 Reinstall th e control-panel assembl y (2 of 2) ................ ........................ ........................ ................ 65
Figure 1-94 Remove the p ower switch assembly (1 of 3) .. .................. ................... ............... .................. ........ 66
Figure 1-95 Remove the p ower switch assembly (2 of 3) .. .................. ................... ............... .................. ........ 66
Figure 1-96 Remove the p ower switch assembly (3 of 3) .. .................. ................... ............... .................. ........ 67
Figure 1-97 Rem ove the formatte r PCA (1 of 4; H P LaserJet Profes sional M1130 MFP series) .. ... .... .... ... ... . 68
Figure 1-98 Rem ove the formatte r PCA (2 of 4; H P LaserJet Profes sional M1210 MFP series) .. ... .... .... ... ... . 68
Figure 1-99 Rem ove the formatte r PCA (3 of 4; H P LaserJet Profes sional M1130 MFP series) .. ... .... .... ... ... . 69
Figure 1-100 Remov e the formatter PCA (4 of 4; HP LaserJet Pro fessional M1210 MFP se ries) ... ... ... .... ... .. 69
Figure 1-101 Remove the Fax PCA ............. ...................... .................. ..................... ...................... ................. 70
Figure 1-102 Remove t he laser/scanner ass embly (1 of 3) ..... ............. ............ ............... ............. ............... .... 71
Figure 1-103 Remove t he laser/scanner ass embly (2 of 3) ..... ............. ............ ............... ............. ............... .... 72
Figure 1-104 Remove t he laser/scanner ass embly (3 of 3) ..... ............. ............ ............... ............. ............... .... 72
Figure 1-105 Reinstall the laser/scanner assem bly ............. ................ .............. .............. .............. .................. 73
Figure 1-106 Remove t he laser/scanner ass embly (1 of 7) ..... ............. ............ ............... ............. ............... .... 74
Figure 1-107 Remove t he laser/scanner ass embly (2 of 7) ..... ............. ............ ............... ............. ............... .... 75
Figure 1-108 Remove the m ain motor (3 of 7) ..... ................... ..................... ................ ..................... ............... 75
Figure 1-109 Remove the m ain motor (4 of 7) ..... ................... ..................... ................ ..................... ............... 76
Figure 1-110 Remove the m ain motor (5 of 7) ..... ................... ..................... ................ ..................... ............... 76
Figure 1-111 Remove the m ain motor (6 of 7) ..... ................... ..................... ................ ..................... ............... 77
Figure 1-112 Remove the m ain motor (7 of 7) ..... ................... ..................... ................ ..................... ............... 77
Figure 1-113 Main- motor drive belt: corr ectly installed ... ............. ................ ............. ............. .................. ........ 78
Figure 1-114 Main-motor drive belt: incorrectly i nstalled ........................... ........................................ ............... 78
Figure 1-115 Remove the fu ser (1 of 6) .......... ..................... ..................... .................. ........................ ............. 79
Figure 1-116 Remove the fu ser (2 of 6) .......... ..................... ..................... .................. ........................ ............. 80
Figure 1-117 Remove the fu ser (3 of 6) .......... ..................... ..................... .................. ........................ ............. 80
Figure 1-118 Remove the fu ser (4 of 6) .......... ..................... ..................... .................. ........................ ............. 81
ENWW xv
Figure 1-119 Remove the fu ser (5 of 6) .............. ..................... .................. .................... ......................... ......... 81
Figure 1-120 Remove the fu ser (6 of 6) .............. ..................... .................. .................... ......................... ......... 82
Figure 1-121 Reinstall t he fuser; correct wire harness installation .............. ............................ ......................... 8 3
Figure 1-122 Reinstall the fuser; incorrect wire harness install ation ...................... ................. ......................... 83
Figure 1-123 Remove the p ickup assembly (1 of 6) ... ............... .............. ............ .............. ............... ............ ... 84
Figure 1-124 Remove the p ickup assembly (2 of 6) ... ............... .............. ............ .............. ............... ............ ... 85
Figure 1-125 Remove the p ickup assembly (3 of 6) ... ............... .............. ............ .............. ............... ............ ... 85
Figure 1-126 Remove the p ickup assembly (4 of 6) ... ............... .............. ............ .............. ............... ............ ... 86
Figure 1-127 Remove the p ickup assembly (5 of 6) ... ............... .............. ............ .............. ............... ............ ... 86
Figure 1-128 Remove the p ickup assembly (6 of 6) ... ............... .............. ............ .............. ............... ............ ... 87
Figure 1-129 Reinstall th e pickup assembly (1 of 4; correct ground spring position) ... ................... ................. 8 8
Figure 1-130 Reinstall th e pickup assembly (2 of 4; incorrect ground spring p osition) ............ ............ ............ 88
Figure 1-131 Reinstall the pickup assembly (3 of 4; lift plate in raised position) ........ .................... .................. 89
Figure 1-132 Reinstall the pickup assembly (4 of 4 ; lift plate in lo wered position) ...... .............. ................ ....... 89
Figure 1-133 Remove the p ickup solenoid (1 of 6) .. ................. ............. ................. ................. ................. ....... 90
Figure 1-134 Remove the p ickup solenoid (2 of 6) .. ................. ............. ................. ................. ................. ....... 91
Figure 1-135 Remove the p ickup solenoid (3 of 6) .. ................. ............. ................. ................. ................. ....... 91
Figure 1-136 Remove the p ickup solenoid (4 of 6) .. ................. ............. ................. ................. ................. ....... 92
Figure 1-137 Remove the p ickup solenoid (5 of 6) .. ................. ............. ................. ................. ................. ....... 92
Figure 1-138 Remove the p ickup solenoid (6 of 6) .. ................. ............. ................. ................. ................. ....... 93
Figure 1-139 Remove the e ngine controller PCA (1 of 8) .. ................ .................. .................. ................ .......... 94
Figure 1-140 Remove the e ngine controller PCA (2 of 8) .. ................ .................. .................. ................ .......... 95
Figure 1-141 Remove the e ngine controller PCA (3 of 8) .. ................ .................. .................. ................ .......... 95
Figure 1-142 Remove the e ngine controller PCA (4 of 8) .. ................ .................. .................. ................ .......... 96
Figure 1-143 Remove the e ngine controller PCA (5 of 8) .. ................ .................. .................. ................ .......... 96
Figure 1-144 Remove the e ngine controller PCA (6 of 8) .. ................ .................. .................. ................ .......... 97
Figure 1-145 Remove the e ngine controller PCA (7 of 8) .. ................ .................. .................. ................ .......... 97
Figure 1-146 Remove the e ngine controller PCA (8 of 8) .. ................ .................. .................. ................ .......... 98
Figure 1-147 Reinstall th e engine controller PCA (1 o f 4) .................... ............................ ........................ ........ 98
Figure 1-148 Reinstall th e engine controller PCA (2 o f 4) .................... ............................ ........................ ........ 99
Figure 1-149 Reinstall th e engine controller PCA (3 o f 4) .................... ............................ ........................ ........ 99
Figure 1-150 Reinstall th e engine controller PCA (4 o f 4) .................... ............................ ........................ ...... 100
Figure 2-1 Sample eng ine test page ......... ..................... .................. ...................... ..................... .................. . 107
Figure 2-2 Engine controller PCA connectors ........ .................... ........................ ........................ .................... 11 1
Figure 2-3 Loca tions of major c omponents; HP Las erJet Professiona l M1130 MFP s eries ..... ..................... 112
Figure 2-4 Loca tions of major c omponents; HP Las erJet Professiona l M1210 MFP s eries ..... ..................... 113
Figure 2-5 Cross section v iew .......................... ..................... .......................... .............................. ................. 114
Figure 2-6 General timing diagram ...................... ................................. ............................................. ............. 115
Figure 2-7 Circuit diagram ...................... ......................... ............................... ..................................... ........... 116
Figure 3-1 Loca tions of major c omponents; HP Las erJet Professiona l M1130 MFP s eries ..... ..................... 184
Figure 3-2 Loca tions of major c omponents; HP Las erJet Professiona l M1210 MFP s eries ..... ..................... 185
Figure 3-3 Product base .. ................................ .............................. ........................... ..................................... 21 0
Figure 3-4 Internal assemb lies (1 of 3) ................ ...................................... ........................................ ............. 212
Figure 3-5 Internal assemb lies (2 of 3) ................ ...................................... ........................................ ............. 214
xvi ENWW
Figure 3-6 Internal assembli es (3 of 3) ...................... ............................... ........................................ .............. 216
Figure 3-7 PCAs ............. ............................... ........................... ................................ ...................................... 218
ENWW xvii
xviii ENWW
1 Removal and replacement ●
Introduction
●
Removal and replacement st rategy
●
Electrostatic discharge
●
Required tools
●
Before performing service
●
After performing s ervice
●
Post-service test
●
Parts removal order
●
Pickup roller
●
Separation pad
●
Transfer roller
●
Covers
●
Scanner componen ts
●
Main assemblies
ENWW 1
Introduction This chapter describes the removal and repla cement of field-repla ceable units (FRUs) onl y.
Replacing FRUs i s generally the r everse of remova l. Occasionally, not es and tips are i ncluded to provide
directions for diffic ult or critical replac ement procedures.
HP does not suppor t repairing indivi dual subassembl ies or trouble shooting to the c omponent level.
Note the length, di ameter, color, type, an d location of each scr ew. Be sure to return each screw to its
original locatio n during reassembly.
Incorrectly routed or loose wire harnesses can interfere with other interna l components and can becom e
damaged or broken . Frayed or pinch ed harness wire s can be difficu lt to find. When replacing wire
harnesses, always use the provided wire loops, lance points, or wire-harness guid es and retainers.
Removal and replace ment strategy WARNING! Turn the product off, wait 5 seconds, and then remov e the power cord before attempting
to service the product. If this warning is not follo wed, severe injury can result, in addition to damage to
the product. The p ower must be on f or certain funct ional checks dur ing troubleshooting. However,
disconnect the power supp ly during parts remov al.
Never operate or serv ice the product with the protec tive cover removed from the laser/scanne r
assembly. The reflected beam, alth ough invisible, can damag e your eyes.
The sheet-meta l parts can have sharp edges. Be careful whe n handling sheet- metal parts.
CAUTION: Do not bend or fol d the flat flexible c ables (FFCs) during removal o r installation. Al so, do
not straight en pre-folds in the FFCs. You must fully seat all FFCs in their connec tors. Failure to fully
seat an FFC into a connector can ca use a short circuit in a PCA.
NOTE: To install a self-tapping screw, first turn it countercloc kwise to align it with the existin g thread
pattern, and then carefully turn it clockwise to tighten . Do not overtighten. If a self-tapping screw-hole
becomes stripped , repair the scre w-hole or repl ace the affected assembly.
TIP: For clarity, so me photos in this c hapter show compo nents removed tha t would not be removed
to service the product. If necessary, rem ove the components listed at the beginning of a procedure
before proceeding to service the product.
2 Chapter 1 Remov al and replacem ent ENWW
Electrostatic di scharge CAUTION: Some parts are s ensitive to electros tatic discharge (E SD). Look for the E SD reminder
when removing pr oduct parts. Alway s perform servic e work at an ESD-protect ed workstation or mat, o r
use an ESD str ap. If an ESD workstation, ma t, or strap is not available, g round yourself by touching the
sheet-metal c hassis before touching an E SD-sensitive part.
Protect the ESD-sensitiv e parts by placing them in ESD pouches when they are out of the product.
Required tools ●
#2 Phillips scre wdriver with a magn etic tip and a 152-mm (6-inc h) shaft length
●
Small flat- blade screwdr iver
●
TX10 star driver
●
Needle-nos e pliers
●
ESD mat or ESD strap (if one is available)
●
Penlight (optional)
CAUTION: Always use a Phillips screw driver (callout 1 ). Do not use a poz idrive screwdriv er (callout 2)
or any motoriz ed screwdriv er. These can dam age screws or screw threads.
Figure 1-1 Phillips and pozidr ive screwdrive r comparison
ENWW Electrostatic discharge 3
Before performing service CAUTION: Never open th e scanner portion of the product unle ss you are in a cl ean room environ ment.
●
Remove all paper fr om the product.
●
Turn off the power u sing the power sw itch.
●
Unplug the power cabl e and interface cabl e or cables.
●
Place the product on an ESD workstati on or mat, or use a n ESD strap (if on e is available). If an
ESD workstation, mat , or strap is not availa ble, ground yourself by touc hing the sheet-metal ch assis
before touching an E SD-sensitive par t.
●
Remove the print cartri dge.
After performing service ●
Plug in the power cable.
●
Reinstall the pr int cartridge.
●
Load paper in the pr oduct.
4 Chapter 1 Remov al and replacem ent ENWW
Post-service test Perform the follo wing test to veri fy that the repair or replacement was successf ul.
Print-quality test 1. Verify that you have compl eted the necessary rea ssembly steps.
2. Make sure that th e tray contains clean, unmarked paper.
3. Attach the power cor d and interface cab le or interface cables, and then turn on the product.
4. Verify that the expected sta rtup sounds occur.
5. Print a configurati on page, and then v erify that the expec ted printing sound s occur.
6. Print a demo page, a nd then verify th at the print qualit y is as expected.
7. Send a print job fr om the host compu ter, and then veri fy that the output m eets expectations .
8. Make a copy from the flatbed glass, and then verify that the output meets expectation s.
9. Make a copy from the A DF, and then verify th at the output meet s expectations (HP La serJet
Professional M1210 MFP series only).
10. Clean the outside of the product with a damp cloth.
ENWW Post-servi ce test 5
Parts removal order Figure 1-2 Parts removal o rder; HP LaserJ et Professional M1210 MFP s eries ADF/scanner
Scanner assembly
Automatic document feeder assembly
ADF top cover
ADF pre-pickup arm and roller
ADF core
ADF tray
ADF base
White plate (document backing)
Scanner assembly
Scanner bezel
Scan-drive system
Cable, scan module
DC servo motor
1200 PPI scanner assembly
SSA latch
Control panel
6 Chapter 1 Remov al and replacem ent ENWW
Figure 1-3 Parts remova l order; HP Lase rJet Professi onal M1130 MFP series scanner
Scanner assembly
Scanner lid
White plate (document backing)
Scanner assembly
Scanner bezel
Scan-drive system
Cable, scan module
DC servo motor
1200 PPI scanner assembly
SSA latch
Control Panel
ENWW Parts removal or der 7
Figure 1-4 Parts removal o rder; product base
Print cartridge
Pickup roller & transfer roller
Paper pickup tray & paper delivery tray
Printer side covers
Fax card & fomatter
Front cover
Top cover
Rear cover
Formatter stay
Separation pad
Fuser
Sensor PCA
Film assembly
Power PCA
Cover, scanner
Laser/scanner assembly
Motor
Motor PCA
Cartridge door
8 Chapter 1 Remov al and replacem ent ENWW
Pickup roller CAUTION: Do not touch th e sponge portion of the roller. Skin oils can cause paper han dling problems.
Product base pickup roller 1. Lift the scanner assembly, and o pen the print-cart ridge door.
2. Release two tabs (callout 1).
Figure 1-5 Remove the product b ase pickup roller (1 of 2)
3. Rotate the roller (callout 2) away f rom the product t o remove it.
Figure 1-6 Remove the product b ase pickup roller (2 of 2)
ENWW Pickup roller 9
ADF pre-pickup arm and pickup roller NOTE: HP LaserJet Professional M1210 MFP series on ly
Remove the ADF pre-pickup arm and pickup roller 1. Open the ADF top cover.
Figure 1 -7 Remove th e ADF pre-pickup ar m and pickup roll er assembly (1 o f 4)
2. Release one tab, and th en fully release th e ADF top cover.
Figure 1 -8 Remove th e ADF pre-pickup ar m and pickup roll er assembly (2 o f 4)
10 Chapter 1 Removal and replacem ent ENWW