HP LaserJet 2410, 2420, 2430 Service Manual

4.5 (10)
HP LaserJet 2410, 2420, 2430 Service Manual

service

 

 

hp LaserJet 2400 series

HP LaserJet 2400 Series printer

Service Manual

Copyright information

© 2004 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number Q5956-90932

Edition 1, 9/2004

Safety information

WARNING!

Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Read and understand all instructions in the user guide.

Observe all warnings and instructions marked on the product.

Use only a grounded electrical outlet when connecting the printer to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

Do not touch the contacts on the end of any of the sockets on the printer. Replace damaged cords immediately.

Unplug this product from wall outlets before cleaning.

Do not install or use this product near water or when you are wet.

Install the product securely on a stable surface.

Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged.

If the product does not operate normally, see the online user guide.

Refer all servicing questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

Trademark credits

Adobe®, Acrobat®, PostScript®, and the Acrobat Logo® are trademarks of Adobe Systems Incorporated.

Java™ is a U.S. trademark of Sun Microsystems, Inc.

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.

Table of contents

1 Product Information

 

Chapter contents........................................................................................................................

1

Printer configurations.................................................................................................................

2

HP LaserJet 2400 Series printer base models....................................................................

2

Features.....................................................................................................................................

4

Specifications.............................................................................................................................

8

Physical specifications ........................................................................................................

8

Electrical specifications ......................................................................................................

9

Acoustic emissions ...........................................................................................................

10

Operating environment .....................................................................................................

10

Media specifications ................................................................................................................

11

Supported types and sizes of print media ........................................................................

11

Paper and print media.......................................................................................................

12

Printing and paper storage environment...........................................................................

13

Envelopes..........................................................................................................................

14

Envelopes with double side seams ..................................................................................

14

Envelopes with adhesive strips or flaps............................................................................

14

Envelope margins..............................................................................................................

15

Envelope storage ..............................................................................................................

15

Labels................................................................................................................................

15

Transparencies .................................................................................................................

15

Hewlett-Packard limited warranty statement ..........................................................................

16

Print Cartridge Limited Warranty Statement ...........................................................................

17

HP LaserJet printing supplies .................................................................................................

18

Declaration of conformity ........................................................................................................

19

Country-/region-specific safety statements .............................................................................

20

Laser safety statement .....................................................................................................

20

Canadian DOC statement ................................................................................................

20

Japanese VCCI statement ................................................................................................

20

Korean EMI statement ......................................................................................................

20

Finnish laser statement ....................................................................................................

21

2 Installation

 

Chapter contents......................................................................................................................

23

Operating environment ............................................................................................................

24

Interface ports .........................................................................................................................

24

Software...................................................................................................................................

25

Operating systems and printer components ....................................................................

25

Printer drivers ...................................................................................................................

26

Software for Macintosh computers ...................................................................................

27

3 Operation

 

Chapter contents......................................................................................................................

29

Control panel............................................................................................................................

31

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iii

Control-panel layout..........................................................................................................

31

Control-panel buttons........................................................................................................

32

Control-panel lights ...........................................................................................................

33

Control-panel language ....................................................................................................

34

Printing control-panel menus ............................................................................................

34

Selecting which tray is used for printing .................................................................................

35

Understanding tray order ..................................................................................................

35

Customizing tray 1 operation ............................................................................................

36

Printing by type and size of media (locking trays) ............................................................

37

Feeding media from tray 1 manually ................................................................................

38

Selecting the correct fuser mode ............................................................................................

39

Using the embedded Web server ...........................................................................................

40

Opening the embedded Web server ................................................................................

40

Information tab ..................................................................................................................

41

Settings tab .......................................................................................................................

41

Networking tab ..................................................................................................................

42

Other links .........................................................................................................................

42

Using HP Web Jetadmin software ..........................................................................................

43

Using the HP Toolbox .............................................................................................................

44

Supported operating systems ...........................................................................................

44

Supported browsers .........................................................................................................

44

To view the HP Toolbox ...................................................................................................

45

Status tab ..........................................................................................................................

45

Troubleshooting tab ..........................................................................................................

46

Alerts tab ...........................................................................................................................

46

Documentation tab ...........................................................................................................

47

Device Settings window ....................................................................................................

47

Toolbox links .....................................................................................................................

47

Other links .........................................................................................................................

47

Uninstalling the HP Toolbox ....................................................................................................

48

To uninstall the HP Toolbox by using the Windows desktop shortcut .............................

48

Checking the printer configuration ..........................................................................................

48

Menu map .........................................................................................................................

48

Configuration page ...........................................................................................................

49

Supplies status page ........................................................................................................

51

PS or PCL font list ............................................................................................................

52

Managing the print cartridge ...................................................................................................

53

HP print cartridges ............................................................................................................

53

Non-HP print cartridges ....................................................................................................

53

Print-cartridge authentication ............................................................................................

53

Print-cartridge storage ......................................................................................................

53

Print-cartridge life expectancy ..........................................................................................

54

Checking the supply level .................................................................................................

54

Cartridge-low and cartridge-out conditions ......................................................................

55

4 Maintenance

 

Chapter contents......................................................................................................................

57

Cleaning the printer .................................................................................................................

58

Cleaning the outside .........................................................................................................

58

Cleaning the paper path and print-cartridge areas ...........................................................

58

Cleaning the fuser ............................................................................................................

60

5 Theory of operation

 

Chapter contents......................................................................................................................

61

Introduction...............................................................................................................................

62

iv

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Internal components.................................................................................................................

63

Timing.......................................................................................................................................

64

Engine control system..............................................................................................................

66

Laser/scanner system..............................................................................................................

68

Pickup/feed/delivery system....................................................................................................

69

Image-formation system...........................................................................................................

71

Step 1: Primary charging...................................................................................................

72

Step 2: Laser beam exposure...........................................................................................

72

Step 3: Developing............................................................................................................

73

Step 4: Transfer.................................................................................................................

73

Step 5: Separation.............................................................................................................

74

Step 6: Fusing....................................................................................................................

74

Step 7: Drum cleaning.......................................................................................................

75

Print cartridge memory system................................................................................................

76

6 Removal and replacement

 

Chapter contents......................................................................................................................

77

Introduction ..............................................................................................................................

78

Removal and replacement strategy ..................................................................................

78

Electrostatic discharge .....................................................................................................

78

User-replaceable parts .....................................................................................................

78

Required tools ...................................................................................................................

78

Before performing service .......................................................................................................

79

Pre-service procedures ....................................................................................................

79

Parts removal order ..........................................................................................................

80

Covers......................................................................................................................................

81

Right-side cover.................................................................................................................

81

Back cover.........................................................................................................................

82

I/O cover............................................................................................................................

85

Left-side cover...................................................................................................................

86

Top, right cover..................................................................................................................

88

Top cover...........................................................................................................................

89

Front, right cover................................................................................................................

90

Control panel............................................................................................................................

92

Formatter..................................................................................................................................

94

Fuser........................................................................................................................................

98

Laser/scanner........................................................................................................................

103

Right-side handle...................................................................................................................

106

ECU........................................................................................................................................

108

Access plate...........................................................................................................................

114

Power supply..........................................................................................................................

115

Gear assembly.......................................................................................................................

120

Tray 1 solenoid.......................................................................................................................

124

Tray 2 solenoid.......................................................................................................................

125

E-label reader (memory tag)..................................................................................................

126

Face-down-roller shaft...........................................................................................................

128

Cartridge door........................................................................................................................

130

Transfer roller.........................................................................................................................

133

Registration assembly............................................................................................................

134

Tray 1 pickup roller.................................................................................................................

137

Tray 2 pickup roller.................................................................................................................

138

Separation pad.......................................................................................................................

140

7 Troubleshooting

 

Chapter contents....................................................................................................................

141

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Troubleshooting tree..............................................................................................................

143

Troubleshooting flowchart .....................................................................................................

144

1. Does the control-panel display show READY?...........................................................

144

2. Can you print a configuration page? ..........................................................................

145

3. Can you print from a program? ..................................................................................

146

4. Does the job print as expected?..................................................................................

147

5. Does the printer select the correct trays?...................................................................

148

Troubleshooting tools ............................................................................................................

149

Information pages ...........................................................................................................

149

Embedded Web server ...................................................................................................

154

Gaining access to the embedded Web server ...............................................................

154

Printer Status and Alerts software ..................................................................................

156

Control-panel menus .............................................................................................................

158

Using control-panel menus .............................................................................................

158

Resets submenu .............................................................................................................

159

Diagnostics menu ...........................................................................................................

159

Service menu (service PIN codes) .................................................................................

161

Printer resets and power-on modes ......................................................................................

163

Cold reset .......................................................................................................................

163

NVRAM initialization .......................................................................................................

164

Hard-disk initialization .....................................................................................................

164

Power-on bypass ............................................................................................................

165

Save + Restore................................................................................................................

165

Test pages .............................................................................................................................

166

Engine-test page ............................................................................................................

166

Formatter test page ........................................................................................................

166

Interface troubleshooting ......................................................................................................

167

Communications checks .................................................................................................

167

EIO troubleshooting ........................................................................................................

167

Solving general printing problems .........................................................................................

169

Clearing jams ........................................................................................................................

173

Avoiding jams .................................................................................................................

173

Typical jam locations ......................................................................................................

174

Media handling problems ......................................................................................................

181

Multiple pages feed ........................................................................................................

181

Pages are wrinkled or folded ..........................................................................................

182

Pages are skewed ..........................................................................................................

182

Understanding printer messages ..........................................................................................

183

Using the printer online Help system ..............................................................................

183

Resolving persistent messages ......................................................................................

183

Correcting print-quality problems ..........................................................................................

201

Print-quality checklist ......................................................................................................

201

Image-defect examples ..................................................................................................

201

Light print (partial page) ..................................................................................................

203

Light print (entire page) ..................................................................................................

203

Specks ............................................................................................................................

204

Dropouts .........................................................................................................................

204

Lines ...............................................................................................................................

205

Gray background ............................................................................................................

205

Toner smear ...................................................................................................................

206

Loose toner .....................................................................................................................

206

Repeating defects ...........................................................................................................

207

Repeating image ............................................................................................................

207

Misformed characters .....................................................................................................

208

Page skew ......................................................................................................................

208

Curl or wave ....................................................................................................................

209

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Wrinkles or creases ........................................................................................................

209

Vertical white lines ..........................................................................................................

210

Tire tracks .......................................................................................................................

210

White spots on black ......................................................................................................

211

Scattered lines ................................................................................................................

211

Blurred print ....................................................................................................................

212

Random image repetition ...............................................................................................

212

Troubleshooting common Windows problems .....................................................................

213

Troubleshooting common Macintosh problems ....................................................................

214

Troubleshooting common PostScript problems ....................................................................

220

General problems ...........................................................................................................

220

Specific errors..................................................................................................................

220

Printer component locations..................................................................................................

222

Main assemblies..............................................................................................................

222

Main parts........................................................................................................................

223

Sensors and switches......................................................................................................

224

Motors, fans, and solenoids.............................................................................................

225

PCAs................................................................................................................................

226

500-Sheet paper feeder...................................................................................................

227

Wiring diagrams.....................................................................................................................

228

General timing diagrams........................................................................................................

231

8 Parts and diagrams

 

Chapter contents....................................................................................................................

233

Ordering parts and supplies ..................................................................................................

234

Parts ...............................................................................................................................

234

Related documentation and software .............................................................................

234

Supplies ..........................................................................................................................

234

Accessories............................................................................................................................

235

Covers....................................................................................................................................

238

Internal components...............................................................................................................

240

Tray 2 pickup assembly.........................................................................................................

254

Alphabetical parts list.............................................................................................................

256

Numerical parts list.................................................................................................................

262

Index

 

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viii

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List of tables

Table 1-1.

Feature designations for HP LaserJet 2400 Series printers..............................

2

Table 1-2.

Speed ................................................................................................................

4

Table 1-3.

Resolution .........................................................................................................

4

Table 1-4.

Paper handling ..................................................................................................

4

Table 1-5.

Memory and processor .....................................................................................

5

Table 1-6.

Interface connections and networking ..............................................................

5

Table 1-7.

Language and fonts ..........................................................................................

5

Table 1-8.

Print cartridge ....................................................................................................

6

Table 1-9.

Energy savings ..................................................................................................

6

Table 1-10.

Economical printing ...........................................................................................

6

Table 1-11.

Accessibility .......................................................................................................

7

Table 1-12.

Product dimensions ...........................................................................................

8

Table 1-13.

Product dimensions, with all doors and trays fully opened ...............................

8

Table 1-14.

Power requirements ..........................................................................................

9

Table 1-15.

Power consumption (average, in watts)1 ..........................................................

9

Table 1-16.

Sound power and pressure level1 (HP LaserJet 2400 series) ........................

10

Table 5-1.

Operation sequences.......................................................................................

64

Table 5-2.

Power-on sequence.........................................................................................

64

Table 7-1.

Resets submenu............................................................................................

159

Table 7-2.

Diagnostics menu...........................................................................................

160

Table 7-3.

Common causes of jams................................................................................

173

Table 7-4.

Causes for multiple pages feeding.................................................................

181

Table 7-5.

Causes for wrinkled or folded paper at the paper-path entrance..................

182

Table 7-6.

Causes for wrinkled or folded paper at the paper-path exit...........................

182

Table 7-7.

Causes for skewed pages..............................................................................

182

Table 7-8.

Interpreting control-panel messages .............................................................

183

Table 7-9.

Problems with Mac OS 9.x ...........................................................................

214

Table 7-10.

Problems with Mac OS X ..............................................................................

216

Table 8-1.

Technical support Web sites .........................................................................

234

Table 8-2.

Covers............................................................................................................

239

Table 8-3.

Internal components (1 of 4)..........................................................................

241

Table 8-4.

Internal components (2 of 4)..........................................................................

245

Table 8-5.

Internal components (3 of 4)..........................................................................

249

Table 8-6.

Internal components (4 of 4)..........................................................................

251

Table 8-7.

Tray 2 pickup assembly.................................................................................

255

Table 8-8.

Alphabetical parts list.....................................................................................

256

Table 8-9.

Numerical parts list.........................................................................................

262

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List of figures

Figure 1-1.

HP LaserJet 2400 Series printer base model, front/right-side view

..................2

Figure 1-2.

HP LaserJet 2400 Series printer base model, right-side/rear view...................

3

Figure 3-1.

Location of the control panel............................................................................

31

Figure 3-2.

Control-panel layout.........................................................................................

31

Figure 5-1.

Block diagram...................................................................................................

62

Figure 5-2.

Cross-section of printer....................................................................................

63

Figure 5-3.

Engine control system......................................................................................

66

Figure 5-4.

Engine control system circuit diagram.............................................................

67

Figure 5-5.

Laser/scanner system......................................................................................

68

Figure 5-6.

Pickup/feed/delivery system............................................................................

70

Figure 5-7.

Print cartridge diagram.....................................................................................

71

Figure 5-8.

Image-formation system...................................................................................

71

Figure 5-9.

Primary charging..............................................................................................

72

Figure 5-10.

Developing.......................................................................................................

73

Figure 5-11.

Transfer............................................................................................................

73

Figure 5-12.

Separation........................................................................................................

74

Figure 5-13.

Fusing...............................................................................................................

74

Figure 5-14.

Drum cleaning..................................................................................................

75

Figure 5-15.

Print cartridge memory tag ..............................................................................

76

Figure 6-1.

Parts removal diagram.....................................................................................

80

Figure 6-2.

Removing the right-side cover.........................................................................

81

Figure 6-3.

Removing the back cover (1 of 3)....................................................................

82

Figure 6-4.

Removing the back cover (2 of 3)....................................................................

83

Figure 6-5.

Removing the back cover (3 of 3)....................................................................

84

Figure 6-6.

Removing the I/O cover...................................................................................

85

Figure 6-7.

Removing the left-side cover (1 of 2)...............................................................

86

Figure 6-8.

Removing the left-side cover (2 of 2)...............................................................

87

Figure 6-9.

Removing the top, right cover..........................................................................

88

Figure 6-10.

Removing the top cover...................................................................................

89

Figure 6-11.

Removing the front, right cover (1 of 2)...........................................................

90

Figure 6-12.

Removing the front, right cover (2 of 2)...........................................................

91

Figure 6-13.

Removing the control panel.............................................................................

92

Figure 6-14.

Reinstalling the control panel...........................................................................

93

Figure 6-15.

Removing the formatter (1 of 4).......................................................................

94

Figure 6-16.

Removing the formatter (2 of 4).......................................................................

95

Figure 6-17.

Removing the formatter (3 of 4).......................................................................

96

Figure 6-18.

Removing the formatter (4 of 4).......................................................................

97

Figure 6-19.

Removing the fuser (1 of 5).............................................................................

98

Figure 6-20.

Removing the fuser (2 of 5).............................................................................

99

Figure 6-21.

Removing the fuser (3 of 5)...........................................................................

100

Figure 6-22.

Removing the fuser (4 of 5)...........................................................................

101

Figure 6-23.

Removing the fuser (5 of 5)...........................................................................

102

Figure 6-24.

Removing the laser/scanner (1 of 3)..............................................................

103

Figure 6-25.

Removing the laser/scanner (2 of 3)..............................................................

104

Figure 6-26.

Removing the laser/scanner (3 of 3)..............................................................

105

Figure 6-27.

Removing the right-side handle (1 of 2).........................................................

106

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xi

Figure 6-28.

Removing the right-side handle (2 of 2).........................................................

107

Figure 6-29.

Removing the ECU (1 of 6)............................................................................

108

Figure 6-30.

Removing the ECU (2 of 6)............................................................................

109

Figure 6-31.

Removing the ECU (3 of 6)............................................................................

110

Figure 6-32.

Removing the ECU (4 of 6)............................................................................

111

Figure 6-33.

Removing the ECU (5 of 6)............................................................................

112

Figure 6-34.

Removing the ECU (6 of 6)............................................................................

113

Figure 6-35.

Removing the access plate............................................................................

114

Figure 6-36.

Removing the power supply (1 of 5)..............................................................

115

Figure 6-37.

Removing the power supply (2 of 5)..............................................................

116

Figure 6-38.

Removing the power supply (3 of 5)..............................................................

117

Figure 6-39.

Removing the power supply (4 of 5)..............................................................

118

Figure 6-40.

Removing the power supply (5 of 5)..............................................................

119

Figure 6-41.

Removing the gear assembly (1 of 6)............................................................

120

Figure 6-42.

Removing the gear assembly (2 of 6)............................................................

121

Figure 6-43.

Removing the gear assembly (3 of 6)............................................................

122

Figure 6-44.

Reinstalling the gear assembly......................................................................

123

Figure 6-45.

Removing the tray 1 solenoid........................................................................

124

Figure 6-46.

Removing the tray 2 solenoid........................................................................

125

Figure 6-47.

Removing the e-label reader (1 of 2).............................................................

126

Figure 6-48.

Removing the e-label reader (2 of 2).............................................................

127

Figure 6-49.

Removing the face-down-roller shaft (1 of 2).................................................

128

Figure 6-50.

Removing the face-down-roller shaft (2 of 2).................................................

129

Figure 6-51.

Removing the cartridge door (1 of 3).............................................................

130

Figure 6-52.

Removing the cartridge door (2 of 3).............................................................

131

Figure 6-53.

Removing the cartridge door (3 of 3).............................................................

132

Figure 6-54.

Removing the transfer roller...........................................................................

133

Figure 6-55.

Removing the registration assembly (1 of 3).................................................

134

Figure 6-56.

Removing the registration assembly (2 of 3).................................................

135

Figure 6-57.

Removing the registration assembly (3 of 3).................................................

136

Figure 6-58.

Removing the tray 1 pickup roller..................................................................

137

Figure 6-59.

Removing the tray 2 pickup roller (1 of 2)......................................................

138

Figure 6-60.

Removing the tray 2 pickup roller (2 of 2)......................................................

139

Figure 6-61.

Removing the separation pad........................................................................

140

Figure 7-1.

Basic troubleshooting.....................................................................................

143

Figure 7-2.

Sample menu map page................................................................................

151

Figure 7-3.

Sample configuration page............................................................................

152

Figure 7-4.

Supplies status page......................................................................................

153

Figure 7-5.

Jetdirect page.................................................................................................

168

Figure 7-6.

Main assemblies, HP LaserJet 2400 series...................................................

222

Figure 7-7.

Main parts, HP LaserJet 2400 series.............................................................

223

Figure 7-8.

Sensors and switches, HP LaserJet 2400 series..........................................

224

Figure 7-9.

Motors, fans, and solenoids, HP LaserJet 2400 series.................................

225

Figure 7-10.

PCAs, HP LaserJet 2400 series....................................................................

226

Figure 7-11.

500-Sheet paper feeder, HP LaserJet 2400 series.......................................

227

Figure 7-12.

Circuit diagram (1 of 2)...................................................................................

228

Figure 7-13.

Circuit diagram (2 of 2)...................................................................................

229

Figure 7-14.

ECU wiring.....................................................................................................

230

Figure 7-15.

Timing diagram, HP LaserJet 2400 series.....................................................

231

Figure 8-1.

Covers............................................................................................................

238

Figure 8-2.

Internal components (1 of 4)..........................................................................

240

Figure 8-3.

Internal components (2 of 4)..........................................................................

244

Figure 8-4.

Internal components (3 of 4)..........................................................................

248

Figure 8-5.

Internal components (4 of 4)..........................................................................

250

Figure 8-6.

Tray 2 pickup assembly.................................................................................

254

xii

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1

Product Information

Chapter contents

 

Chapter contents........................................................................................................................

1

Printer configurations.................................................................................................................

2

HP LaserJet 2400 Series printer base models....................................................................

2

Features.....................................................................................................................................

4

Specifications.............................................................................................................................

8

Physical specifications ........................................................................................................

8

Electrical specifications ......................................................................................................

9

Acoustic emissions ...........................................................................................................

10

Operating environment .....................................................................................................

10

Media specifications ................................................................................................................

11

Supported types and sizes of print media ........................................................................

11

Paper and print media.......................................................................................................

12

Printing and paper storage environment...........................................................................

13

Envelopes..........................................................................................................................

14

Envelopes with double side seams ..................................................................................

14

Envelopes with adhesive strips or flaps............................................................................

14

Envelope margins..............................................................................................................

15

Envelope storage ..............................................................................................................

15

Labels................................................................................................................................

15

Transparencies .................................................................................................................

15

Hewlett-Packard limited warranty statement ..........................................................................

16

Print Cartridge Limited Warranty Statement ...........................................................................

17

HP LaserJet printing supplies .................................................................................................

18

Declaration of conformity ........................................................................................................

19

Country-/region-specific safety statements .............................................................................

20

Laser safety statement .....................................................................................................

20

Canadian DOC statement ................................................................................................

20

Japanese VCCI statement ................................................................................................

20

Korean EMI statement ......................................................................................................

20

Finnish laser statement ....................................................................................................

21

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Chapter contents 1

Printer configurations

The HP LaserJet 2400 Series printer is available in several configurations. The letters that follow the printer name indicate the differences between the configurations. Each letter refers to a specific feature. Use the information in this section to determine which features your model has.

NOTE

Not all models are available in all configurations.

 

Table 1-1. Feature designations for HP LaserJet 2400 Series printers

 

Letter

Description

 

no letter

This is the base model.

 

d

A duplexer is included for automatic two-sided printing.

 

n

An embedded HP Jetdirect print server is included for connecting to a

 

 

10/100Base-T network.

 

t

An additional input tray is included.

HP LaserJet 2400 Series printer base models

1

 

2

 

3

7

4

6

 

5

 

Figure 1-1. HP LaserJet 2400 Series printer base model, front/right-side view

1Top output bin

2Long-media extension

3Cartridge-door latch

4Tray 1

5Tray 2

6Control panel

7Right-side cover

2 Chapter 1 Product Information

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10

8

9

Figure 1-2. HP LaserJet 2400 Series printer base model, right-side/rear view

8On/off switch

9Interface ports

10Rear output bin

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Printer configurations

3

Features

The following tables describe the features of HP LaserJet 2400 Series printers.

Table 1-2. Speed

HP LaserJet 2410 printer

HP LaserJet 2420 Series

HP LaserJet 2430 Series

 

printer

printer

Prints on letter-size paper at 25 pages per minute (ppm).

Prints on A4-size paper at 24 ppm.

Prints on letter-size paper at 30 pages per minute (ppm).

Prints on A4-size paper at 28 ppm.

Prints on letter-size paper at 35 pages per minute (ppm).

Prints on A4-size paper at 33 ppm.

Table 1-3. Resolution

HP LaserJet 2410 printer

FastRes 1200 produces 1200dpi print quality for fast, highquality printing of business text and graphics.

ProRes 1200 produces 1200dpi printing for the best quality in line art and graphic images.

HP LaserJet print cartridges produce crisp, sharp output.

HP LaserJet 2420 Series printer

FastRes 1200 produces 1200dpi print quality for fast, highquality printing of business text and graphics.

ProRes 1200 produces 1200dpi printing for the best quality in line art and graphic images.

HP LaserJet print cartridges produce crisp, sharp output.

HP LaserJet 2430 Series printer

FastRes 1200 produces 1200dpi print quality for fast, highquality printing of business text and graphics.

ProRes 1200 produces 1200dpi printing for the best quality in line art and graphic images.

HP LaserJet print cartridges produce crisp, sharp output.

Table 1-4. Paper handling

HP LaserJet 2410 printer

Includes a 100-sheet manualfeed input tray and a 250-sheet input tray.

Compatible with an optional 500-sheet paper feeder.

Manual duplexing is available.

HP LaserJet 2420 Series printer

Includes a 100-sheet manualfeed input tray and a 250-sheet input tray.

Compatible with an optional 500-sheet paper feeder.

The HP LaserJet 2420d and 2420dn printers include a duplex-printing accessory (duplexer) for automatic twosided printing.

HP LaserJet 2430 Series printer

Includes a 100-sheet manualfeed input tray, a 250-sheet input tray, and a 500-sheet input tray.

The HP LaserJet 2430dtn printers include a duplexprinting accessory (duplexer) for automatic two-sided printing.

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Table 1-5. Memory and processor

HP LaserJet 2410 printer

Includes 32 MB of RAM.

Expandable up to 288 MB maximum memory.

400-MHz processor speed.

HP LaserJet 2420 Series printer

The HP LaserJet 2420 printer includes 32 MB of RAM, expandable to 288 MB maximum memory.

The HP LaserJet 2420d printer includes 48 MB RAM, expandable to 304 MB maximum memory.

The HP LaserJet 2420n and 2420dn printers include 64 MB RAM, expandable to 320 MB maximum memory.

400-MHz processor speed.

HP LaserJet 2430 Series printer

The HP LaserJet 2430t printer includes 48 MB of RAM, expandable to 304 MB maximum memory.

The HP LaserJet 2430tn and 2430dtn printers include 64 MB RAM, expandable to 320 MB maximum memory.

400-MHz processor speed.

Table 1-6. Interface connections and networking

HP LaserJet 2410 printer

Includes a bidirectional, extended capabilities (ECP) type-B (IEEE 1284-compliant) parallel connection.

Includes a USB 2.0 connection (full and high speed).

Includes one PCI-based enhanced input/output (EIO) expansion slot.

HP LaserJet 2420 Series printer

Includes a bidirectional, ECP type-B (IEEE 1284-compliant) parallel connection.

Includes a USB 2.0 connection (full and high speed).

Includes one PCI-based enhanced input/output (EIO) expansion slot.

The HP LaserJet 2420n and 2420dn printers include an embedded HP Jetdirect print server for connecting to a 10/100Base-TX network.

HP LaserJet 2430 Series printer

Includes a bidirectional, ECP type-B (IEEE 1284-compliant) parallel connection.

Includes a USB 2.0 connection (full and high speed).

Includes one PCI-based enhanced input/output (EIO) expansion slot.

The HP LaserJet 2430tn and 2430dtn printers include an embedded HP Jetdirect print server for connecting to a 10/100Base-TX network.

NOTE

48 MB RAM is required for network connectivity for the HP LaserJet 2410 and HP LaserJet

 

2420 printer base models.

 

Table 1-7. Language and fonts

HP LaserJet 2410 printer

HP PCL6, PCL 5e, and

HP PostScript® (PS) 3 emulation

80 fonts for Microsoft® Windows®

Additional fonts can be added by installing a CompactFlash font card.

HP LaserJet 2420 Series printer

HP PCL6, PCL 5e, and

HP PostScript® (PS) 3 emulation

80 fonts for Microsoft® Windows®

Additional fonts can be added by installing a CompactFlash font card.

HP LaserJet 2430 Series printer

HP PCL6, PCL 5e, and

HP PostScript® (PS) 3 emulation

80 fonts for Microsoft® Windows®

Additional fonts can be added by installing a CompactFlash font card.

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Features 5

Table 1-8. Print cartridge

HP LaserJet 2410 printer

The standard print cartridge prints up to 6,000 pages. "Extended life" print cartridges print up to 12,000 pages.

The HP smart-printing-supplies program automatically alerts when toner is low.

HP LaserJet 2420 Series printer

The standard print cartridge prints up to 6,000 pages. "Extended life" print cartridges print up to 12,000 pages.

The HP smart-printing-supplies program automatically alerts when toner is low.

HP LaserJet 2430 Series printer

The standard print cartridge prints up to 6,000 pages. "Extended life" print cartridges print up to 12,000 pages.

The HP smart-printing-supplies- program automatically alerts when toner is low.

Table 1-9. Energy savings

HP LaserJet 2410 printer

The printer automatically conserves electricity by reducing power consumption when it is not printing.

As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency.

HP LaserJet 2420 Series printer

The printer automatically conserves electricity by reducing power consumption when it is not printing.

As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency.

HP LaserJet 2430 Series printer

The printer automatically conserves electricity by reducing power consumption when it is not printing.

As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency.

Table 1-10. Economical printing

HP LaserJet 2410 printer

N-up printing (multiple pages on one sheet) saves paper.

Duplex printing (manual duplexing only) saves paper.

Printing in EconoMode saves toner.

HP LaserJet 2420 Series printer

N-up printing (multiple pages on one sheet) saves paper.

Duplex printing (manual duplexing, or automatic duplexing for models that include a duplexer) saves paper.

Printing in EconoMode saves toner.

HP LaserJet 2430 Series printer

N-up printing (multiple pages on one sheet) saves paper.

Duplex printing (manual duplexing, or automatic duplexing for models that include a duplexer) saves paper.

Printing in EconoMode saves toner.

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Table 1-11. Accessibility

HP LaserJet 2410 printer

The online user guide is compatible with text screenreaders.

The print cartridge can be inserted and removed by using one hand.

All doors and covers can be opened by using one hand.

The 250-sheet input tray is easy to open and close.

All media-width guides can be adjusted by using one hand.

HP LaserJet 2420 Series printer

The online user guide is compatible with text screenreaders.

The print cartridge can be inserted and removed by using one hand.

All doors and covers can be opened by using one hand.

The 250-sheet input tray is easy to open and close.

All media-width guides can be adjusted by using one hand.

HP LaserJet 2430 Series printer

The online user guide is compatible with text screenreaders.

The print cartridge can be inserted and removed by using one hand.

All doors and covers can be opened by using one hand.

The 250-sheet and 500-sheet input trays are easy to open and close.

All media-width guides can be adjusted by using one hand.

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Features 7

Specifications

Physical specifications

Table 1-12. Product dimensions

Product

Height

Depth

Width

Weight1

HP LaserJet 2410, 2420,

260 mm

400 mm

425 mm

15.2 kg

2420d, 2420n, and 2420dn

(10.2 inches)

(15.7 inches)

(16.7 inches)

(33.5 lb)

HP LaserJet 2430t, 2430tn,

400 mm

400 mm

425 mm

20.9 kg (46 lb)

and 2430dtn

(15.7 inches)

(15.7 inches)

(16.7 inches)

 

optional 500-sheet feeder

140 mm

400 mm

425 mm

5.7 kg (12.5 lb)

 

(5.5 inches)

(15.7 inches)

(15.7 inches)

 

1Without print cartridge

Table 1-13. Product dimensions, with all doors and trays fully opened

Printer model

Height

Depth

Width

HP LaserJet 2410, 2420, 2420d,

260 mm

730 mm

675 mm

2420n, and 2420dn

(10.2 inches)

(28.7 inches)

(26.6 inches)

HP LaserJet 2430t, 2430tn, and

400 mm

730 mm

675 mm

2430dtn

(15.7 inches)

(28.7 inches)

(26.6 inches)

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Electrical specifications

WARNING! Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This can damage the printer and void the product warranty.

Table 1-14. Power requirements

Specification

110-volt models

230-volt models

Power requirements

110 to 127 volts (± 10%)

220 to 240 volts (± 10%)

 

50/60 Hz (± 2 Hz)

50/60 Hz (± 2 Hz)

Rated short-term current

10.0 Amps

5.0 Amps

Table 1-15. Power consumption (average, in watts)1

Product model

Printing2

Ready

Sleep

Off

HP LaserJet 2410

625 W3

11 W

8.5 W

0.4 W

HP LaserJet 2420

625 W3

11 W

8.5 W

0.4 W

HP LaserJet 2420d

625 W3

11 W

8.5 W

0.4 W

HP LaserJet 2420n

625 W3

11 W

8.5 W

0.4 W

HP LaserJet 2420dn

625 W3

11 W

8.5 W

0.4 W

HP LaserJet 2430t

625 W3

11 W

8.5 W

0.4 W

HP LaserJet 2430tn

625 W3

11 W

8.5 W

0.4 W

HP LaserJet 2430dtn

625 W3

11 W

8.5 W

0.4 W

1Values subject to change. See www.hp.com/support/lj2410, www.hp.com/support/lj2420, or www.hp.com/support/lj2430 for current information.

2Power numbers are the highest values measured using all standard voltages.

3HP LaserJet 2410 speed is 25 ppm on letter size and 24 ppm on A4 size. HP LaserJet 2420 speed is 30 ppm on letter size and 28 ppm on A4 size. HP LaserJet 2430 speed is 35 ppm on letter size and 33 ppm on A4 size.

Default time from Ready mode to Sleep = 30 minutes. The recovery time from Sleep to start of printing = less than 8.5 seconds.

Heat dissipation in Ready mode = 37.5 BTU/hour (HP LaserJet 2410), 37.5 BTU/hour (HP LaserJet 2420), and 37.5 BTU/hour (HP LaserJet 2430).

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Specifications 9

Acoustic emissions

Table 1-16. Sound power and pressure level1 (HP LaserJet 2400 series)

Sound power level

Declared per ISO 9296

Printing2 (HP LaserJet 2410)

LWAd= 6.6 Bels (A) [66 dB(A)]

Printing2 (HP LaserJet 2420)

LWAd= 6.7 Bels (A) [67 dB(A)]

Printing2 (HP LaserJet 2430)

LWAd= 6.8 Bels (A) [68 dB(A)]

Ready (HP LaserJet 2410)

Essentially Inaudible

Ready (HP LaserJet 2420)

Essentially Inaudible

Ready (HP LaserJet 2430)

Essentially Inaudible

Sound pressure level

Declared per ISO 9296

Printing2 (HP LaserJet 2410)

LpAm=52 dB (A)

Printing2 (HP LaserJet 2420)

LpAm=53 dB (A)

Printing2 (HP LaserJet 2430)

LpAm=53 dB (A)

Ready (HP LaserJet 2410)

Essentially Inaudible

Ready (HP LaserJet 2420)

Essentially Inaudible

Ready (HP LaserJet 2430)

Essentially Inaudible

1Values subject to change. See www.hp.com/support/lj2410, www.hp.com/support/lj2420, or www.hp.com/support/lj2430 for current information.

2HP LaserJet 2410 speed is 25 ppm on A4 size. HP LaserJet 2420 speed is 29 ppm on A4 size. HP LaserJet 2430 speed is 34 ppm on A4 size.

3Configuration tested (HP LaserJet 2410): Base printer, simplex printing with A4 paper size. 4Configuration tested (HP LaserJet 2420): Base printer, simplex printing with A4 paper size. 5Configuration tested (HP LaserJet 2430): Base printer, simplex printing with A4 paper size.

Operating environment

Environmental condition

Printing

Storage/standby

Temperature (printer and print

15° to 32.5°C (59° to 89°F)

-20° to 40°C (-4° to 104°F)

cartridge)

 

 

Relative humidity

10% to 80%

10% to 90%

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Media specifications

NOTE

CAUTION

The printer accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect printer performance and output quality. Media that does not meet the guidelines that are outlined in this manual can cause the following problems:

Poor print quality

Increased jams

Premature wear on the printer, requiring repair

Some media might meet all of media specifications and still not produce satisfactory results. Improper handling, unacceptable temperature and humidity levels, and other variables over which Hewlett-Packard has no control can affect print quality. Before purchasing large quantities of media, make sure that it meets the requirements that are specified in the user guide and in theHP LaserJet Printer Family Print Media Guide, which is available for download at http://www.hp.com/support/ljpaperguide. Always test paper before buying large quantities.

Using media that does not meet HP specifications can cause problems for the printer, requiring repair. This repair is not covered by the HP warranty or service agreements.

NOTE

Supported types and sizes of print media

Column Tray 1

Dimensions1

Weight

Capacity2

heading

 

 

 

Minimum size

76 x 127 mm

60 to 199 g/m2 (16 to 53 lb)

100 sheets of

(custom)

(3 x 5 inches)

 

75 g/m2 (20 lb)

Maximum size

216 x 356 mm

 

paper

 

 

(custom)

(8.5 x 14 inches)

 

 

Transparency

(Same as

Thickness: 0.10 to 0.14 mm

75 typical

 

preceding

(0.0039 to 0.0055 inch)

 

Labels3

minimum and

Thickness: 0.10 to 0.14 mm

50 typical

maximum paper

 

sizes.)

(0.0039 to 0.005 inch)

 

Envelopes

 

Up to 90 g/m2 (16 to 24 lb)

Up to 10

1The printer supports a wide range of sizes. See the printer software for supported sizes. To print on custom-size paper, see the user guide.

2Capacity can vary depending on media weight and thickness, as well as on environmental conditions.

3Smoothness: 100 to 250 (Sheffield)

You might experience some jams when using any media that is less than 178 mm (7 inches) long. These jams might be caused by media that has been affected by environmental conditions. For optimum performance, make sure that you are storing and handling the media correctly (see Printing and paper storage environment).

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Media specifications 11

Tray 2 (250-sheet tray)

Dimensions1

Weight

Capacity2

and tray 3 (500-sheet

 

 

 

tray)

 

 

 

Letter

216 x 279 mm

60 to 120 g/m2

250 sheets of 75 g/m2

 

(8.5 x 11 inches)

(16 to 32 lb)

(20 lb) media

 

 

 

A4

210 x 297 mm

 

 

 

(8.3 x 11.7 inches)

 

 

Executive

191 x 267 mm

 

 

 

(7.3 x 10.5 inches)

 

 

Legal

216 x 356 mm

 

 

 

(8.5 x 14 inches)

 

 

B5 (JIS)

182 x 257 mm

 

 

 

(7.2 x 10 inches)

 

 

A5

148 x 210 mm

 

 

 

(5.8 x 8.3 inches)

 

 

8.5 x 13 inches

216 x 330 mm

 

 

 

(8.5 x 13 inches)

 

 

1The printer supports a wide range of sizes. See the printer software for supported sizes. To print on custom-size paper, see the user guide.

2Capacity can vary depending on media weight and thickness, as well as on environmental conditions.

Built-in duplexer1

Dimensions2

Weight

Letter

216 x 279 mm (8.5 x 11 inches)

60 to 105 g/m2 (16 to 28 lb Bond)

A4

210 x 297 mm (8.3 x 11.7 inches)

 

Legal

216 x 356 mm (8.5 x 14 inches)

 

8.5 x 13 inches

216 x 330 mm (8.5 x 13 inches)

 

 

1The built-in duplexer is included only with the HP LaserJet 2420d, 2420dn, and 2430dtn

 

printers.

 

2The printer supports a wide range of sizes. See the printer software for supported sizes. To

 

print on custom-size paper, see the user guide.

 

Prepunched media is not supported for automatic duplexing.

NOTE

 

For more information about using print media, see the user guide.

Paper and print media

For complete media specifications for all HP LaserJet printers, see the HP LaserJet Printer Family Print Media Guide (available at http://www.hp.com/support/ljpaperguide).

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Category

Specifications

Acid content

5.5 pH to 8.0 pH

Caliper

0.094 to 0.18 mm (3.0 to 7.0 mils)

Curl in ream

Flat within 5 mm (0.02 inch)

Cut edge conditions

Cut with sharp blades with no visible fray

Fusing compatibility

Must not scorch, melt, offset, or release

 

hazardous emissions when heated to 200°C

 

(392°F) for 0.1 second

Grain

Long grain

Moisture content

4% to 6% by weight

Smoothness

100 to 250 Sheffield

Printing and paper storage environment

Ideally, the printing and paper storage environment should be at or near room temperature, and not too dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly.

Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This can cause jams.

As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation.

Care should be taken not to purchase more paper than can be easily used in a short time (about 3 months). Paper stored for long periods might experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of media.

Unopened paper in sealed reams can remain stable for several months before use. Opened packages of media have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier.

The paper storage environment should be properly maintained to ensure optimum printer performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines should be helpful when evaluating the paper's storage environment:

Paper should be stored at or near room temperature.

The air should not be too dry or too humid (due to the hygroscopic properties of paper).

The best way to store an opened ream of media is to rewrap it tightly in its moistureproof wrapping. If the printer environment is subject to extremes, unwrap only the amount of media to be used during the day's operation to prevent unwanted moisture changes.

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Media specifications 13

Envelopes

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

Weight: The weight of the envelope paper should not exceed 105 g/m2 (28 lb) or jamming might occur.

Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl, and should not contain air.

Condition:Envelopes should not be wrinkled, nicked, or otherwise damaged.

Temperature: You should use envelopes that are compatible with the heat and pressure of the printer.

Size: You should use only envelopes within the following size ranges.

Minimum: 76 x 127 mm (3 x 5 inches)

Maximum: 216 x 356 mm (8.5 x 14 inches)

NOTE

Use only tray 1 to print envelopes. You might experience some jams when using any media

 

with a length less than 178 mm (7 inches). This might be caused by paper that has been

 

affected by environmental conditions. For optimum performance, make sure you are storing

 

and handling the paper correctly (see Printing and paper storage environment). Choose

 

envelopes in the printer driver (see Printer drivers).

Envelopes with double side seams

Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.

1

2

1Acceptable envelope construction

2Unacceptable envelope construction

Envelopes with adhesive strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might even damage the fuser.

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NOTE

CAUTION

CAUTION

Envelope margins

The following gives typical address margins for a commercial #10 or DL envelope.

Type of address

Top margin

Left margin

Return address

15 mm (0.6 inch)

15 mm (0.6 inch)

Delivery address

51 mm (2 inches)

89 mm (3.5 inches)

For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope. Avoid printing over the area where the envelope's seams meet.

Envelope storage

Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope might wrinkle during printing.

Labels

To avoid damaging the printer, use only labels recommended for laser printers. To prevent serious jams, always use tray 1 to print labels and always use the rear output bin. Never print on the same sheet of labels more than once or print on a partial sheet of labels.

When selecting labels, consider the quality of each component:

Adhesives: The adhesive material should be stable at 200°C (392°F), the printer's fusing temperature.

Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams.

Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.

Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

Transparencies

Transparencies used in the printer must be able to withstand 200°C (392°F), the printer's fusing temperature.

To avoid damaging the printer, use only transparencies recommended for use in

HP LaserJet printers, such as HP-brand transparencies. (For ordering information, see Ordering parts and supplies.)

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Media specifications 15

Hewlett-Packard limited warranty statement

HP PRODUCT

DURATION OF LIMITED WARRANTY

HP LaserJet 2410, 2420, and 2430 series

1 year, Return to Authorized Service Center

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND

HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

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