HP LaserJet 2015 Series Service Manual

5 (1)

HP LaserJet P2015 Series

Service Manual

HP LaserJet P2015 Series

Service Manual

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number CB366-90905

Edition 1, 10/2006

Safety information

WARNING!

Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Read and understand all instructions in the user guide.

Observe all warnings and instructions marked on the product.

Use only a grounded electrical outlet when connecting the printer to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

Do not touch the contacts on the end of any of the sockets on the printer. Replace damaged cords immediately.

Unplug this product from wall outlets before cleaning.

Do not install or use this product near water or when you are wet.

Install the product securely on a stable surface.

Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged.

If the product does not operate normally, see the online user guide.

Refer all servicing questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

Trademark credits

PostScript® 3™ is a trademark of Adobe Systems Incorporated.

Microsoft®, Windows®, and Windows XP® are U.S. registered trademarks of Microsoft Corporation.

Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.

Table of contents

1 Product information
Product features ....................................................................................................................................	2
HP LaserJet P2015 printer ...................................................................................................	2
HP LaserJet P2015d printer .................................................................................................	2
HP LaserJet P2015n printer .................................................................................................	3
HP LaserJet P2015dn printer ...............................................................................................	3
HP LaserJet P2015x printer ..................................................................................................	3
Identify product parts .............................................................................................................................	4
Control panel .........................................................................................................................................	6
Supported paper and other media .........................................................................................................	7
Optimize print quality for media types ..................................................................................	7
Guidelines for using media ...................................................................................................	8
HP media ..............................................................................................................	8
Media to avoid ......................................................................................................	8
Media that can damage the printer ......................................................................	8
Paper ....................................................................................................................	9
Labels ...................................................................................................................	9
Label construction ...............................................................................	9
Transparencies ....................................................................................................	9
Envelopes .............................................................................................................	9
Envelope construction .......................................................................	10
Envelopes with double-side seams ...................................................	10
Envelopes with adhesive strips or flaps ............................................	10
Envelope storage ...............................................................................	10
Card stock and heavy media .............................................................................	11
Card stock construction .....................................................................	11
Card stock guidelines ........................................................................	11
Letterhead and preprinted forms ........................................................................	11
Load media ..........................................................................................................................................	13
Tray 1 ..................................................................................................................................	13
Tray 2 and optional tray 3 ...................................................................................................	14
Straight-through output path ...............................................................................................	14
Manual feed ........................................................................................................................	15
Media type and tray loading ................................................................................................	15
2 Installation
Site preparation ...................................................................................................................................	18
Package contents ................................................................................................................................	19
Install tray 3 .........................................................................................................................................	20

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Install printer software .........................................................................................................................	21
Supported operating systems .............................................................................................	21
Drivers .................................................................................................................................	21
Windows printer drivers ......................................................................................	21
Macintosh printer driver ......................................................................................	21
Driver downloads ...............................................................................................	21
Installing software on Microsoft® Windows ........................................................................	22
Installing software on Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 .............................	23
Uninstaller ...........................................................................................................................	23
Printer information pages ....................................................................................................................	25
Demo page .........................................................................................................................	25
Configuration page ..............................................................................................................	25
Supplies Status page ..........................................................................................................	25
Network Configuration page ...............................................................................................	25
3 Manage the printer
HP ToolboxFX .....................................................................................................................................	28
To view HP ToolboxFX .......................................................................................................	28
Status ..................................................................................................................................	29
Alerts ...................................................................................................................................	30
Set up status alerts ............................................................................................	30
Set up e-mail alerts ............................................................................................	30
Help .....................................................................................................................................	30
Device settings ....................................................................................................................	31
Device information .............................................................................................	31
Paper handling ...................................................................................................	32
Print quality .........................................................................................................	32
Paper types ........................................................................................................	32
System setup ......................................................................................................	33
Service ...............................................................................................................	33
Print settings .......................................................................................................................	33
Printing ...............................................................................................................	33
PCL 5e ...............................................................................................................	33
PCL 6 .................................................................................................................	33
PostScript® ........................................................................................................	34
Network settings .................................................................................................................	34
Embedded Web server ........................................................................................................................	35
Open the embedded Web server ........................................................................................	35
Status tab ............................................................................................................................	36
Settings tab .........................................................................................................................	36
Networking tab ....................................................................................................................	36
Links ....................................................................................................................................	37
4 Maintenance
Replace the print cartridge ..................................................................................................................	40
Redistribute toner ................................................................................................................................	42
Clean the printer ..................................................................................................................................	43
Clean the print-cartridge area .............................................................................................	43
Clean the printer media path ..............................................................................................	44
Clean the pickup roller (tray 1) ............................................................................................................	46

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Replace the pickup roller (tray 1) ........................................................................................................	51
Clean the pickup roller (tray 2) ............................................................................................................	55
Replace the pickup roller (tray 2) ........................................................................................................	62
5 Theory of operation
Introduction ..........................................................................................................................................	70
Internal components ............................................................................................................................	71
Timing ..................................................................................................................................................	73
Engine control system .........................................................................................................................	74
Laser/scanner system .........................................................................................................................	76
Pickup/feed/delivery system ................................................................................................................	77
Image-formation system ......................................................................................................................	79
6 Removal and replacement
Introduction ..........................................................................................................................................	84
Removal and replacement strategy ....................................................................................	84
Electrostatic discharge ........................................................................................................	84
Required tools .....................................................................................................................	84
Before performing service ...................................................................................................................	85
Pre-service procedures .......................................................................................................	85
Parts removal order ............................................................................................................	85
Covers .................................................................................................................................................	86
Left-side cover ....................................................................................................................	86
Right-side cover ..................................................................................................................	86
Back cover ..........................................................................................................................	87
Duplexer tray (HP LaserJet P2015d, P2015dn, and P2015x printers only) .......................	89
Top cover ............................................................................................................................	90
Control panel .......................................................................................................................................	95
Formatter .............................................................................................................................................	97
Laser/scanner ......................................................................................................................................	98
Memory-tag-reader assembly ..............................................................................................................	99
Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only) ..............................	101
Fuser ..................................................................................................................................................	103
Fan ....................................................................................................................................	103
Duplex-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only) ............	104
Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only) .................	106
Fuser .................................................................................................................................	107
Interlock assembly .............................................................................................................................	118
ECU ...................................................................................................................................................	119
Main motor .........................................................................................................................................	126
Pickup and feed assemblies ..............................................................................................................	128
Transfer roller ....................................................................................................................	128
Registration assembly ......................................................................................................	129
Main gear assembly/tray 2 pickup solenoid ......................................................................................	130
Print-cartridge door ............................................................................................................................	134
7 Problem solving
Basic problem solving ........................................................................................................................	138
Status-light patterns ...........................................................................................................................	140

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Fatal error secondary messages .......................................................................................................	147
Accessory error secondary messages ..............................................................................................	150
Media problemsolving ........................................................................................................................	151
Printed page is different from what appeared on screen ..................................................................	153
Garbled, incorrect, or incomplete text ...............................................................................	153
Missing graphics or text, or blank pages ..........................................................................	153
Page format is different from another HP LaserJet printer ...............................................	154
Graphics quality ................................................................................................................	154
Image problem solving ......................................................................................................................	155
Light print or faded ............................................................................................................	155
Toner specks ....................................................................................................................	155
Dropouts ...........................................................................................................................	155
Vertical lines ......................................................................................................................	156
Gray background ..............................................................................................................	156
Toner smear ......................................................................................................................	156
Loose toner .......................................................................................................................	157
Vertical repetitive defects ..................................................................................................	157
Misformed characters .......................................................................................................	157
Page skew ........................................................................................................................	158
Curl or wave ......................................................................................................................	158
Wrinkles or creases ..........................................................................................................	158
Toner scatter outline .........................................................................................................	159
Clear jams ..........................................................................................................................................	160
Print-cartridge area ...........................................................................................................	160
Input trays .........................................................................................................................	162
Output bin .........................................................................................................................	165
Straight-through output path .............................................................................................	166
Automatic two-sided printing path ....................................................................................	167
Diagnostic resources .........................................................................................................................	172
Engine test ........................................................................................................................	172
Continuous self-test ..........................................................................................................	172
Half self-test functional check ...........................................................................................	173
Drum rotation functional check ........................................................................................	173
Heating element check .....................................................................................................	173
High-voltage contacts check .............................................................................................	174
Checking the print cartridge contacts ............................................................	174
Checking the high-voltage connector assembly .............................................	175
Network-setup problemsolving ..........................................................................................................	176
Reset the printer ................................................................................................................................	177
NVRAM initialization .........................................................................................................	177
Super NVRAM initialization ...............................................................................................	177
Network reset ....................................................................................................................	178
Cold reset ..........................................................................................................................	178
Troubleshooting tools and reference diagrams .................................................................................	179
Repetitive image defects ..................................................................................................	179
General timing chart .........................................................................................................	180
Circuit diagram ..................................................................................................................	181
Solenoids ..........................................................................................................................	183
Switches and sensors .......................................................................................................	184
Rollers and pads ...............................................................................................................	185

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8 Parts and diagrams
Order parts and supplies ...................................................................................................................	188
Parts ..................................................................................................................................	188
Related documentation and software ...............................................................................	188
Supplies ............................................................................................................................	188
Assembly locations ............................................................................................................................	190
Covers ...............................................................................................................................................	194
Internal assemblies ............................................................................................................................	198
Alphabetical parts list .........................................................................................................................	228
Numerical parts list ............................................................................................................................	239
Appendix A Accessory/Consumable addendum
Consumables and accessories .........................................................................................................	252
10/100 networking print servers ........................................................................................................	252
HP print cartridges .............................................................................................................................	253
HP policy on non-HP print cartridges ...............................................................................	253
Storing print cartridges ......................................................................................................	253
Print cartridge life expectancy ...........................................................................................	253
Saving toner ......................................................................................................................	253
DIMMs (memory or font) ....................................................................................................................	254
Install a DIMM ...................................................................................................................	254
Test the DIMM installation ................................................................................................	256
Remove a DIMM ...............................................................................................................	256
Appendix B Service and support
Hardware service ...............................................................................................................................	260
Extended warranty .............................................................................................................................	260
Guidelines for repacking the printer ..................................................................................................	261
How to contact HP .............................................................................................................................	261
Appendix C Printer specifications
Environmental specifications .............................................................................................................	264
Acoustic emissions ............................................................................................................................	264
Electrical specifications .....................................................................................................................	265
Physical specifications .......................................................................................................................	267
Printer capacities and ratings ............................................................................................................	268
Memory specifications .......................................................................................................................	268
Port availability ...................................................................................................................................	268
Appendix D Regulatory information
FCC compliance ................................................................................................................................	270
Declaration of Conformity statements ...............................................................................................	271
Regulatory statements .......................................................................................................................	272
Laser safety statement .....................................................................................................	272
Canadian DOC regulations ...............................................................................................	272
Korean EMI statement ......................................................................................................	272
Laser statement for Finland ..............................................................................................	273

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Appendix E Warranty and licensing
Hewlett-Packard limited warranty statement .....................................................................................	276
Hewlett-Packard software license agreement ...................................................................................	277
Limited warranty for print cartridge ....................................................................................................	278
Index ..................................................................................................................................................................	279

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1 Product information

This chapter provides information on the following topics:

łProduct features

łIdentify product parts

łControl panel

łSupported paper and other media

łLoad media

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Product features

The following are the standard configurations for the HP LaserJet P2015 Series printers.

HP LaserJet P2015 printer

ł27 ppm (Letter-size), 26 ppm (A4-size)

łFirst page out in as few as 8.5 seconds

łProRes 1200 (provides fine-line detail at 1200 x 1200 dpi)

łFastRes 1200 600x600x2

ł600 dpi (provides 600 x 600 dpi output with Resolution Enhancement Technology [REt] for improved text)

ł50-sheet multipurpose tray (tray 1)

ł250-sheet enclosed input tray (tray 2)

łOptional additional 250-sheet input tray (tray 3)

łEconoMode

łPrint watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than the rest of the document

ł32 MB RAM

łMemory can be upgraded to 288 MB

ł3,000-page or 7,000-page print cartridge

łPCL 6, PCL 5e, and HP postscript level 3 emulation (printer automatically determines and switches to the appropriate language)

łCompatible with USB 2.0 specifications

łSupported by Windows® 98 (printer driver only), Me (printer driver only), 2000, Server 2003 (printer driver only), XP 32-bit, XP 64-bit (printer driver only)

łSupported by Macintosh OS X V10.2.8, V10.3.9, V10.4.3

łOn/off switch

łHP ToolboxFX (provides printer status information, troubleshooting information, and printer configuration information)

łEmbedded Web server (EWS) with internal pages that are localized in 16 languages

ł45 HP fonts

ł35 HP postscript emulation level 3 fonts

HP LaserJet P2015d printer

The HP LaserJet P2015d printer includes all of the features of the HP LaserJet P2015 plus automatic two-sided (duplex) printing.

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HP LaserJet P2015n printer

The HP LaserJet P2015n printer includes all of the features of the HP LaserJet P2015 plus an HP internal network port.

HP LaserJet P2015dn printer

The HP LaserJet P2015dn printer includes all of the features of the HP LaserJet P2015d plus an HP internal network port.

HP LaserJet P2015x printer

The HP LaserJet P2015x printer includes all of the features of the HP LaserJet P2015dn plus an additional 250-sheet input tray (tray 3).

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Identify product parts

The following illustrations identify the components of the HP LaserJet P2015 Series printers. The HP LaserJet P2015dn model is shown.

Figure 1-1 HP LaserJet P2015dn, front view

1Output bin

2Print-cartridge door

3Tray 1 (50-sheet multipurpose tray)

4Model number

5Tray 2 (250-sheet enclosed input tray)

6On/off switch

7Print-cartridge-door button

8Control panel

Figure 1-2 HP LaserJet P2015dn, back view

1Straight-through output door

2Power receptacle

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3Automatic two-sided-printing media-size selector (duplex models only)

4HP internal network port (network-ready models only)

5USB port

6Rear automatic two-sided path door (duplex models only)

7Jam-clearing levers

8Serial number

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Control panel

The printer control panel is comprised of six lights and two buttons. The lights produce patterns that identify the printer status.

1Jam light: Indicates that there is a jam in the printer.

2Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer, the Toner light blinks.

3Paper out light: Indicates that the printer is out of paper.

4Attention light: Indicates that the print-cartridge door is open or other errors exist.

5Ready light: Indicates that the printer is ready to print.

6Go button and light: Initiates action or indicates status.

7Cancel button: To cancel the print job that is currently printing, press the Cancel button.

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Supported paper and other media

The HP LaserJet P2015 Series printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems:

łPoor print quality

łIncreased jams

łPremature wear on the printer, requiring repair

For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.

It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.

Before you purchase a large quantity of media, test the media and make sure that it meets the requirements specified in this user guide and in HP LaserJet printer family media guide. Download the guidelines from http://www.hp.com/support/ljpaperguide/.

CAUTION Using media that does not meet Hewlett-Packard's specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

Optimize print quality for media types

The HP LaserJet P2015 Series printers provide a number of print modes that allow the unit to adapt to various media. You can change the print modes on the Paper tab in the printer driver, in

HP ToolboxFX, or in the embedded Web server.

NOTE When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer pauses between pages and the number of pages per minute decreases.

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Table 1-1 Driver print modes

Mode	Media type

PLAIN	75 to 104 g/m2 (20 to 27 lb)

LIGHT	Less than 75 g/m2 (20 lb)

HEAVY	90 to 105 g/m2 (24 to 28 lb)

CARDSTOCK	Card stock or thick media

TRANSPARENCY	4-mil, 0.1 Monochrome Overhead Transparencies (OHTs)

ENVELOPE	Standard HP LaserJet envelopes

LABEL	Standard HP LaserJet labels

BOND	Bond paper

ROUGH	Rough paper

Guidelines for using media

You can print on a variety of media, such as paper (including up to 100% recycled-fiber-content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes:

łMinimum: 76 by 127 mm (3 x 5 inches)

łMaximum: 216 by 356 mm (8.5 x 14 inches)

Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use high-quality media that is designed for laser printers.

HP media

HP recommends a variety of media. See the HP LaserJet Printer Family Print Media Guide

(http://www.hp.com/support/ljpaperguide/) for a full list.

Media to avoid

łDo not use paper that is too rough.

łDo not use paper with cutouts or perforations other than standard 3-hole punched paper.

łDo not use multipart or multipage forms.

łDo not use paper that contains a watermark if you are printing solid patterns.

Media that can damage the printer

łDo not use media with staples attached.

łDo not use transparencies designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.

łDo not use photo paper intended for inkjet printers.

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łDo not use paper that is embossed or coated and is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200°C (392°F) for

0.1 second. HP produces a selection of media that is designed for the HP LaserJet P2015 Series printers.

łDo not use letterhead paper that uses low temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for 0.1 second.

łDo not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to temperatures of 200°C (392°F) for 0.1 second.

To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or to http://www.hp.com/ghp/buyonline.html/ worldwide.

Paper

For best results, use conventional 75 g/m2 (20 lb) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

Labels

Print labels from tray 1 by using the straight-through output path.

CAUTION Do not feed a sheet of labels through the printer more than once. The adhesive degrades during the heat of printing and might damage the printer.

Label construction

When selecting labels, consider the quality of the following components:

łAdhesives: The adhesive material should be stable at 200°C (392°F), the printer's maximum temperature.

łArrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.

łCurl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.

łCondition: Do not use labels that have wrinkles, bubbles, or other indications of separation.

Transparencies

Transparencies must be able to withstand 200°C (392°F), the printer's maximum temperature.

Envelopes

Print envelopes from tray 1 by using the straight-through paper path.

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Envelope construction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers but also within a box from the same manufacturer. When selecting envelopes, consider the following components:

łWeight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb), or jamming might result.

łConstruction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.) curl and should not contain air. Envelopes that trap air may cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them.

łCondition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make sure that the envelopes do not have any exposed adhesive.

łSizes: From 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm (7 x 10 inches).

Envelopes with double-side seams

An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration.

1Acceptable envelope construction

2Unacceptable envelope construction

Envelopes with adhesive strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.

Envelope storage

Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.

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Card stock and heavy media

You can print many types of card stock from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer.

For optimum printer performance, do not use paper heavier than 157 g/m2 (42 lb). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

NOTE You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield.

Card stock construction

łSmoothness: 135-157 g/m2 (36-42 lb) card stock should have a smoothness rating of 100-180 Sheffield. 60-135 g/m2 (16-36 lb) card stock should have a smoothness rating of 100-250 Sheffield.

łConstruction: Card stock should lie flat with less than 5 mm (0.2 inch) of curl.

łCondition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.

łSizes: Only use card stock within the following size ranges:

łMinimum: 76 x 127 mm (3 x 5 inches)

łMaximum: 216 x 356 mm (8.5 x 14.0 inches)

Card stock guidelines

Set margins at least 2 mm (0.08 inch) away from the edges.

Letterhead and preprinted forms

Many manufacturers now offer premium paper advertised as laser-compatible or laser-guaranteed. Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models in order to achieve adequate toner adhesion.

NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page.

To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines:

łAvoid using low-temperature inks (the kind used with some types of thermography).

łUse preprinted forms and letterhead paper that have been printed by offset lithography or engraving.

łUse forms that have been created with heat-resistant inks that will not melt, vaporize, or release undesirable emissions when heated to 200°C (392°F) for 0.1 second. Typically, oxidation-set or oil-based inks meet this requirement.

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łWhen the form is preprinted, be careful not to change the moisture content of the paper, and do not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage.

łAvoid processing preprinted forms that have a finish or coating.

łAvoid using heavily embossed or raised-letterhead papers.

łAvoid papers that have heavily textured surfaces.

łAvoid using offset powders or other materials that prevent printed forms from sticking together.

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Load media

The following sections describe how to load media into the different input trays.

CAUTION If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur.

Tray 1

Tray 1 is accessed from the front of the printer. The printer prints from tray 1 before attempting to print from other trays.

Tray 1 holds up to fifty sheets of 75 g/m2 (20 lb) media or ten envelopes, ten transparencies, or ten cards. You can use tray 1 to print the first page on media different from the remainder of the document.

Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using.

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Tray 2 and optional tray 3

Tray 2 and optional tray 3 hold up to 250 pages of 75 g/m2 (20 lb) paper, or fewer pages of heavier media (25 mm (0.9 inch) or less stack height). Load media with the top forward and the side to be printed on facing down.

Media guides ensure that the media feeds correctly into the printer and that the print is not skewed. Tray 2 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using.

NOTE When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This reduces jams by preventing multiple sheets of media from feeding through the printer at one time.

Straight-through output path

Use the straight-through output path when printing envelopes, transparencies, heavy media, or any media that tends to curl when printed. If you open the straight-through output door before printing media from tray 1, tray 2, or optional tray 3, the media exits the printer through the straight-through output path.

NOTE Printed media does not stack when you use the straight-through output path. The media drops to the surface below unless you remove each sheet as it exits the printer.

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Manual feed

You can use manual feed when printing mixed media. For example, you can use manual feed to print an envelope, then a letter, then an envelope, and so on. Load envelopes in tray 1 and load letterhead into tray 2.

To print using manual feed, open the printer Properties or Printer Setup, and then select Manual Feed (tray 1) from the Source Tray drop-down list. After you have enabled manual feed, press the Go button to print.

Media type and tray loading

The HP LaserJet P2015 Series has the following tray priority:

1.Tray 1 (if open)

2.Tray 3 (if attached)

3.Tray 2

Minimum media dimensions are 76 x 127 mm (3 x 5 inches).

Maximum media dimensions are 216 x 356 mm (8.5 x 11 inches).

Table 1-2 Tray 1 media information

Media type	Media	Media quantity	Driver settings	Paper orientation	Output
	specifications

Normal	75 to 104 g/m2	Up to 50 sheets	Plain or	N/A	Output bin
	(20 to 27 lb)		unspecified

Envelopes	Less than 90 g/m2	Up to 10	Envelope	Short edge	Straight-through
	(24 lb)	envelopes		leading, flap on	output door
				right side facing up

Labels	Standard	Up to 10 sheets	Labels	Side to be printed	Straight-through
				facing up	output door

Shipping labels	Heavy	Up to 10 sheets	Cardstock	Side to be printed	Straight-through
				facing up	output door

Transparencies	4-mil, 0.1	Up to 10 sheets	Transparencies	Side to be printed	Straight-through
	Monochrome			facing up	output door
	Overhead

Heavy	90 to 105 g/m2	Up to 10 sheets	Light glossy,	Side to be printed	Straight-through
	(24 to 28 lb)		glossy, or heavy	facing up	output door
			glossy

Glossy	75 to 105 g/m2	Up to 10 sheets	Light glossy,	Side to be printed	Straight-through
	(20 to 28 lb)		glossy, or heavy	facing up	output door
			glossy

Letterhead	75 to 104 g/m2	Up to 10 sheets	Letterhead	Side to be printed	Output bin
	(20 to 27 lb)			facing up, top of
				page in first

Cardstock	Up to 10	Up to 10	Cardstock	Side to be printed	Straight-through
				facing up	output door

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Table 1-3 Tray 2 and optional tray 3 media information

Media type	Media	Media quantity
	specifications

Normal	75 to 104 g/m2	Up to 250 sheets
	(20 to 27 lb)

Heavy	90 to 105 g/m2	Up to 250 sheets
	(24 to 28 lb)

Transparencies	4-mil, 0.1	Up to 10 sheets
	Monochrome
	Overhead

Letterhead	75 to 104 g/m2	Up to 250 sheets
	(20 to 27 lb)

Driver settings	Paper orientation	Output

Plain or	N/A	Output bin
unspecified

Cardstock	N/A	Straight-through
		output door

Transparencies	Side to be printed	Straight-through
	face down	output door

Letterhead	Side to be printed	Normal: output bin
	face down	Heavy: straight-
		Heavy: straight-
		through output
		door

16 Chapter 1 Product information

ENWW

2 Installation

łSite preparation

łPackage contents

łInstall tray 3

łInstall printer software

łPrinter information pages

ENWW

Site preparation

Place the printer on a sturdy, level surface that meets the following environmental requirements:

łTemperature: 15°C to 32.5°C (59°F to 90.5°F)

łHumidity: 10% to 80% relative humidity (no condensation)

łExposure: Place away from direct sunlight, open flames, ammonia fumes, and air vents.

łClearance: Allow sufficient space around the printer for access.

łVentilation: Ensure that the printer is located in a well-ventilated area.

18 Chapter 2 Installation

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Package contents

Figure 2-1 Package contents on page 19 shows the package contents for the HP LaserJet P2015 Series printer.

Figure 2-1 Package contents

1HP LaserJet P2015 Series printer

2Software and user documentation CD-ROM

3Power cable

ENWW	Package contents 19

Install tray 3

If you have tray 3, install tray 3 as shown.

Figure 2-2 Installing tray 3

After installing tray 3, configure the printer driver to allow printing from tray 3.

1.On the Windows task bar, click Start, click Settings, and then click Printers.

2.Right-click the HP LaserJet P2015 icon.

3.Click Properties.

4.Click the Device Settings tab.

5.Windows 2000/XP: Under Installable Options, change Tray 3 to Installed.

Windows 98/Me: Click Configure, and then select Tray 3 under Optional Paper Sources.

20 Chapter 2 Installation

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