Honeywell TH9320WF5003 Manual

0 (0)

User Guide

Wi-Fi® Thermostat

9000

color

touchscreen

Features of your WiFi thermostat

With your new thermostat, you can:

• Connect to the Internet to monitor and control your heating/cooling

system.

• View and change your heating/cooling system settings.

• View and set temperature and schedules.

• Receive alerts via email and get automatic upgrades.

• View outdoor temperature and humidity (requires WiFi set up and

registration).

Need Help?

For assistance please visit http://yourhome.honeywell.com,

or call toll-free: 18557335465

69-2814EFS—07 ii

Welcome

Congratulations on your purchase of a Honeywell WiFi color touchscreen

programmable thermostat. When registered to Honeywell’s Total Connect Comfort

Solutions, you can remotely monitor and control the heating and cooling system in

your home or business—you can stay connected to your comfort system wherever

you go.

Honeywell’s Total Connect Comfort is the perfect solution if you travel frequently,

own a vacation home, a business, or manage an investment property or if you are

simply looking for peace of mind.

About your new thermostat

Home screen quick reference .................1

Business screen quick reference ...........1

Installation

Connecting to your WiFi network ........2

Registering your

thermostat online .........................................3

Operation

Setting the time/date .................................5

Setting the fan ...............................................6

Selecting system mode ..............................6

Preset energy-saving schedules ............7

Adjusting program schedules .................7

Overriding schedules–home ...................8

Overriding schedules–business .............9

Viewing equipment status ........................9

Setting vacation hold–home ................ 10

Setting holiday/event

schedules–business ................................. 10

Setting custom events–business ........11

Setting holiday

schedule–business ................................... 12

Setting holiday override–business ..... 12

Initiating occupancy

mode–business .......................................... 13

Customizing screen color ...................... 13

Setting preferences .................................. 14

Cleaning the thermostat screen .........14

Adjusting security settings ....................15

Smart Response Technology ................ 15

Pre-occupancy purge .............................. 16

Compressor protection ........................... 16

Auto changeover ........................................16

Setting advanced preferences ............. 17

Disconnecting your WiFi network .....18

Reconnecting your WiFi network ...... 19

Unregistering your thermostat ............ 19

Changing system setup ..........................20

Appendices

Frequently asked questions .................. 23

Getting help and

responding to alerts ................................. 24

Software updates ...................................... 25

Troubleshooting .........................................25

Limited warranty ....................................... 27

Table of contents

69-2814EFS—07 1

Quick reference: home use

HOME. Touch to display Home screen.

FAN. Select fan mode.

SYSTEM. Select system mode (heat/cool).

MENU. Touch to display options. Start here

to set a program schedule.

Current schedule. Change temperature

setting and select temporary or permanent

hold.

Indoor conditions. Shows indoor

temperature and humidity.

Current date and time.

Current status. Shows system mode (heat/

cool).

Outdoor conditions. Outdoor temperature

and humidity appear after registration.

Quick reference: business use

HOME. Touch to display Home screen.

FAN. Select fan mode.

SYSTEM. Select system mode (heat/cool).

MENU. Touch to display options. Start here

to set a program schedule.

Thermostat location. Quickly identify which

thermostat is in control of a specific area.

Current schedule. Touch an arrow to

change temperature setting and set a

temporary hold.

Override. Touch to temporarily override the

program schedule.

Indoor conditions. Shows indoor

temperature and humidity.

Current date and time.

Current status. Shows system mode (heat/

cool).

Outdoor conditions. Outdoor temperature

and humidity appear after registration.

69-2814EFS—07 2

Setting up your thermostat

Setting up your WiFi programmable touchscreen thermostat is easy.

Connect it to your home wireless network.

Connecting to your WiFi network

1 Connect the WiFi network.

1a Touch MENU

WiFi Setup.

OR

Touch Yes to connect the thermostat to

your WiFi network.

The screen displays the message “Searching

for wireless networks. Please wait...” after

which it displays a list of all WiFi networks it

can find.

2 Select the network.

2a Touch the name of the network you

want to use. The thermostat displays a

password page.

Yes

Your Network

Note: If your home network is

not shown on the list, touch

Rescan

Wi-Fi Setup

2b Using the keyboard, touch the

characters that spell out your home

network password.

2c Touch Done. The thermostat displays

“Connecting to your network. Please

wait...” then shows a “Connection

Successful” screen.

2d Touch Next to display the registration

information screen.

2e Note your Thermostat MAC and

Thermostat CRC. You need these

numbers to complete online

registration.

Done

69-2814EFS—07 3

Connecting to your WiFi network

To register your thermostat, follow the

instructions below.

Note: The Register Online screen

remains active until you complete

registration and/or touch Done.

Note: If you touch Done before you

displays an orange alert button telling

you to register. Touching that button

displays registration information and an

option to snooze the task.

Done

online for

remote

access

Press for info

M31570

To view and set your WiFi thermostat

remotely, you must have a Total

Connect Comfort account. Use the

following steps.

1 Open the Total Connect Comfort web

site.

Go to mytotalconnectcomfort.com

Registering your thermostat online

69-2814EFS—07 4

Registering your thermostat online

3 Register your WiFi thermostat.

After you are logged in to your

Total Connect Comfort account,

3a Follow the instructions on

the screen. After adding your

thermostat location, you must

enter the thermostat’s unique

identifiers:

• MAC ID

• MAC CRC

Note: These IDs are listed on the

Thermostat ID Card included in the

thermostat package. The IDs are

not case sensitive.

® U.S. Registered Trademark.

69-2723EFS—01 M.S. 04-12

Printed in U.S.A.

HONEYWELL MODEL: RTH8580WF

MAC ID: MAC CRC:

69-2723EFS-01

Thermostat ID Card

Use the MAC ID and CRC ID to register

this product at mytotalconnectcomfort.com

Carte d’identification de thermostat

Utilisez l’identication MAC et l’identication CRC pour

enregistrer ce produit à mytotalconnectcomfort.com

Tarjeta de identificación del termostato

Utilice la identicación MAC y la identicación CRC para

inscribir este producto en mytotalconnectcomfort.com

MAC ID MAC CRC

2 Login or create an account.

If you have an account,

click Login

– or –

click Create An Account

2a Follow the instructions on the

screen.

2b Check your email for an activation

message from My Total Connect

Comfort. This may take several

minutes.

Note: If you do not receive a response,

check your junk mailbox or use an

alternate e-mail address.

2c Follow activation instructions in

the email.

2d Log in.

69-2814EFS—07 5

Registering your thermostat online

When the thermostat is

successfully registered,

the Total Connect Comfort

registration screen will display

a SUCCESS message.

You can now control your

thermostat from anywhere

through your laptop, tablet, or

smartphone.

GET IT ON

Download on

iTunes

Total Connect Comfort free

app is available for Apple

iPhone

, iPad

and iPod

touch

devices at iTunes

or at Google Play

for all

Android™ devices.

Setting the time/date

1 Touch the current time. The screen

displays Set Time/Set Date.

2 Touch Set Time or Set Date.

3 Touch p or q until the proper time/

date is displayed.

4 Touch Done to save or Cancel to ignore

changes.

Note: This thermostat will automatically

update for daylight saving time (if

observed in your area) and all date/time

information is stored. If the thermostat

is connected to WiFi and registered to

Total Connect Comfort, the current time

is updated from the internet.

Fri, Jun 14, 2013

6:30 pm

Done

69-2814EFS—07 6

Setting the fan

1 Touch FAN to display fan settings.

2 Touch On, Automatic, Circulate, or Follow

Schedule.

3 Touch Done to save and exit.

On: Fan is always on.

Automatic: Fan runs only when the

heating or cooling system is on.

Circulate: Fan runs randomly about

35% of the time (home use only).

Follow Schedule: Fan controlled by

program (see pages

9).

Note: Touch Auto or On to temporarily

override the programmed fan schedule.

FAN

Done

Setting system mode

1 Touch SYSTEM to display system settings.

2 Touch desired option:

Heat: Thermostat controls only the

heating system.

Cool: Thermostat controls only the

cooling system.

Off: Heating/cooling systems are off.

Automatic: Thermostat selects heating

or cooling as needed depending on the

indoor temperature.

Emergency Heat (heat pumps

with aux. heat): Controls auxiliary/

emergency heat. Compressor is locked

out.

3 Touch Done to save and exit.

Note: The Automatic and Emergency Heat

system settings may not appear, depending

on how your thermostat was installed.

SYSTEM

Done

69-2814EFS—07 7

Preset energy-saving schedules

This thermostat uses default Energy Saver settings that can reduce your

heating/cooling expenses. To customize settings, see next page.

Wake 6:00 am 70° 78° 70° 78°

Leave 8:00 am 62° 85° 62° 85°

Return 6:00 pm 70° 78° 70° 78°

Sleep 10:00 pm 62° 82° 62° 82°

Cool

(MonFri)Start time

Heat

(MonFri)Period

Heat

(SatSun)

Cool

(SatSun)

Home Use

Occupied 1 8:00 am 70° 75° On

Unoccupied 1 10:00 pm 55° 85° Auto

Occupied 2* 12:00 am 70° 75° On

Unoccupied 2* 12:00 am 55° 85° Auto

CoolStart time HeatPeriod Fan

Business Use

* Period 2 is cancelled by default. If you activate it, the values shown above are

default settings.

Adjusting program schedules

1 Touch MENU.

2 Select Create/Edit Schedule.

• Touch View/Edit to view the full

schedule and make a quick

adjustment.

• Touch Guide Me to create a

schedule by answering simple

questions.

• Touch I’ll do it myself to manually

create a program schedule. See

page 8.

Note: To reduce costs, use the pre-set

Energy Saver settings shown above.

Create / Edit Schedule

69-2814EFS—07 8

If you selected I’ll do it myself on the

Create/Edit Schedule screen (page 7),

follow these steps:

1 Select the days to schedule, touch Next.

2 Touch Wake to set your Wake time for

selected days.

6:00 am

Heat: 70°

Cool: 78°

Fan: Auto

WAKE

Adjusting program schedules

3 Touch p or q to set Heat and Cool

temperatures for the Wake period, then

touch Done.

4 Touch other time periods (Leave, Return,

Sleep) to set time and temperatures for

each.

5 Touch Done to save and exit.

Note: Touch Delete Period to eliminate any

unwanted time period.

Note: Touch Fan Settings to customize fan

settings for any time period.

Done

Overriding schedules: home use

1 Touch p or q to adjust the

temperature (right side of screen)

and the Hold Until time (left side).

The schedule will resume when the

Hold Until time expires.

2 Touch Switch to Permanent Hold to keep

the same temperature until you

change it or resume the program

schedule.

3 Touch Cancel Hold at any time to

resume the program schedule.

Switch To

Permanent Hold

69-2814EFS—07 9

Overriding schedules: business use

Touch p or q to adjust the temperature.

It will be maintained until the hold time

you set.

• To change the hold time, touch the

Hold Until arrow buttons. This time can

be adjusted up to the maximum time

set on the Override Duration screen in

Advanced Preferences (page 17).

• Touch Override to use a pre-set occupied

temperature if a person uses the room

during an unoccupied period. The

new temperature will be maintained

for 1 hour and can be adjusted up

to the maximum time set on the

Override Duration screen in Advanced

Preferences (page 17).

The programmed schedule will resume

when the override timer expires. Touch

Cancel Hold at any time to resume the

program schedule.

OVERRIDE

Viewing equipment status

1 Touch MENU.

2 Select Equipment Status.

3 Touch p or q to view the status of

all the equipment your thermostat

is controlling. Depending on how

your thermostat was installed, the

Equipment Status screen can report

data about the following systems:

• Heating and cooling

• Fan

• Thermostat information

Equipment Status

Done

69-2814EFS—07 10

Setting vacation hold: home use

This feature helps you save energy while

you are away, and restores comfortable

settings just before you return home.

1 Touch MENU.

2 Select Vacation Mode.

3 Touch p or q to select the date you

leave, then touch Next for further

scheduling details, including times

of day, temperature settings, return

date, and return settings.

4 Review your selections on the last

display, and touch Done to save your

settings. Touch Back, then Cancel to

ignore the changes.

Done

Vacaon Mode

Setting holiday/event schedules: business use

This feature helps you conserve energy

when the workplace is unoccupied for

special events and holidays.

1 Touch MENU.

2 Select Holiday/Event Scheduler.

3 Select the item you want to schedule.

• Custom Events lets you set up

other days for special schedules.

• US and Canadian Holiday options

let you select from a list of

holidays commonly observed in

each country.

4 Make selections as prompted on

each screen. For more information,

see next two pages.

5 Touch Done to save your settings.

Custom events

Holiday / Event Scheduler

69-2814EFS—07 11

Setting custom events: business use

This feature lets you customize

temperature settings to be maintained

during a specific event. You can set up

an event for a specific date or day in a

month. The thermostat resumes normal

scheduling after the event.

1 Select Custom events from the Holiday/

Event Scheduler menu.

2 Select Create a new event.

3 Select Specific Date or Month/Weekday.

• For Specific Date, you are prompted

to select the start date, settings,

end date, and frequency for the

event.

• For Month/Weekday, you are

prompted to select the month, day

of the week, week of the month,

settings, length of event, and

frequency of the event.

4 Review the settings and touch Done to

save them. Touch Back, then Cancel to

ignore the changes.

Custom events

Create a new event

Done

69-2814EFS—07 12

Setting holiday schedule: business use

This feature lets you customize temperature

settings to be maintained on specified

national holidays. The thermostat resumes

normal scheduling between selected

holidays.

1 Select US Holidays or Canadian Holidays from

the Holiday/Event Scheduler menu.

2 Select Add/Edit Holidays. A list of national

holidays is displayed.

3 Touch the check box next to each holiday

for which you want to maintain specific

settings, (Touch p or q to scroll through

the holiday list.) then touch Next.

Set the holiday schedule for Occupied

or Unoccupied temperatures, depending

whether the building will be in use.

4 Touch p or q to select the Heat and Cool

temperatures.

5 Review the settings and touch Done to save

them. Touch Back, then Cancel to ignore the

changes.

Setting holiday override: business use

This feature lets you customize

temperature settings to be maintained

from now until a specified date. The

thermostat resumes normal scheduling

on the date you select.

1 Touch MENU.

2 Select Holiday Mode to display

temperatures while you are away on

holiday.

3 Touch p or q to select the Heat and

Cool temperatures, then touch Next to

select return date.

4 Review the settings and touch Done to

save them. Touch Back, then Cancel to

ignore the changes.

Note: The cool temperature can only be

set higher than the unoccupied program

setting and the heat temperature can

only be set lower than the unoccupied

program setting.

Holiday Mode

Done

69-2814EFS—07 13

Initiating occupancy mode: business use

This feature keeps temperature at an

energy-saving level until you touch Press

to start occupancy. When you arrive, touch

the button to maintain a comfortable

temperature while the room is occupied.

Touch the p or q buttons to set the

temperature or the Hold Until time. The

temperature is maintained until the

time you set. Temperature returns to

an energy-saving level after the timer

expires, or the “Occupied” period ends.

Press to start

occupancy

Customizing screen color

You can customize your thermostat

display to match your décor.

1 Touch Menu.

2 Touch Color Themes.

3 Select the name of a color to

use a predefined background, or

select Custom to define you own

background color and text.

• If you select a color name, the

screen shows an example on the

left. Touch Done to accept that

selection.

• If you touch Custom, the screen

gives you instructions. Touch Next

to step through the choices; touch

Done when you are satisfied with

your changes.

Color Themes

Done

69-2814EFS—07 14

Setting preferences

Preference menu options let you

select how the thermostat displays

information or responds to certain

situations.

1 Touch MENU and select Preferences.

2 Select an option and follow prompts:

• Reminders

• Utility Schedule Options

• Backlight

• Smart Response Technology

• Advanced Preferences

• Restore Default Schedule

3 Touch Done to save your settings.

Touch Cancel to ignore changes.

Preferences

Cleaning the thermostat screen

When you select the Clean Screen

option, the screen is locked so you don’t

accidentally change settings while you

clean.

1 Touch MENU.

2 Select Clean Screen. A prompt asks if

you want to clean the screen for 30

seconds.

3 Touch Yes. A countdown timer displays

elapsed time until the screen is

reactivated.

Note: Do NOT spray any liquid directly

on the thermostat. Spray liquids onto a

cloth, then use the damp cloth to clean

the screen. Use water or household glass

cleaner. Avoid abrasive cleansers.

Clean Screen

Yes

69-2814EFS—07 15

Adjusting security settings

You can adjust security options to prevent

unauthorized changes to system settings.

1 Touch MENU and select Security Settings.

2 Select Change Lock Mode.

3 Select an option and follow prompts:

Unlocked: Full access allowed.

Partially locked: Only temperature

can be changed.

Fully locked: No access allowed.

Note: If you choose to use a password

for additional security, write it here for

reference:

Security Sengs

Change Lock Mode

Smart Response Technology

This feature (home use only) allows

the thermostat to “learn” how long the

heating/cooling system takes to reach

programmed temperature settings, so the

temperature is reached at the time you

set.

For example: Set the Wake time to 6:00

am, and the temperature to 70°. The

heat will come on before 6:00 am, so the

temperature is 70° by 6:00 am.

Note: Select Smart Response Technology

in the Preferences menu (“Setting

preferences” on page 14).

The message “in recovery” is displayed

when the system is activated before a

scheduled time period.

69-2814EFS—07 16

Pre-occupancy purge

This business use feature turns on the

fan 1 to 3 hours before each “occupied”

time period, to provide a comfortable work

environment when you arrive.

Compressor protection

The thermostat keeps the compressor off for

a few minutes before restarting, to prevent

equipment damage. During this “off” time,

the message “waiting for equipment” is

displayed on screen.

Auto changeover

This feature is used in climates where both

air conditioning and heating are used on

the same day.

When the system is set to Automatic, the

thermostat automatically selects heating

or cooling depending on the indoor

temperature.

Heat and cool settings must be at least

3 degrees apart. The thermostat will

automatically adjust settings to maintain

this 3-degree separation.

Note: Select Auto Changeover on the Heating

and Cooling System Changeover screen

under Advanced Preferences. See “Setting

advanced preferences” on page 17.

69-2814EFS—07 17

Setting advanced preferences

You can change options for a number of

system functions. Although many options,

such as language and temperature

indication settings are the same for all

setups, others depend on the type of

system you have.

1 Touch MENU. The thermostat displays a

list of options.

2 Select Preferences > Advanced Preferences.

The thermostat displays the first screen

of options that you can change.

3 On each screen, make changes as

needed, then touch Next to display new

options. Repeat this step until you have

made all changes.

Tables on pages 1718 explain the

screens and options under Advanced

Preferences.

4 When you have made all changes, press

Done to save and exit.

Preferences

Advanced Preferences

Advanced Preferences Options (MENU > Preferences > Advanced Preferences)

Screen Title Settings and Options

Scheduling Options

Select Non-programmable or Programmable. Programmable

uses default or customized programming to automatically

raise and lower temperature settings for different times of day.

Temperature Indication

Scale

Select Fahrenheit or Celsius.

Heating and Cooling

System Changeover

Select Manual or Automatic.

Number of Schedule

Periods

Select 2 Periods Per Day or 4 Periods Per Day. (see page

7).

Pre-occupancy Purge

Duration *

Select how long the fan will run before each occupied period:

Off, 1, 2, or 3 hours.

Type of Override *

Select Standard to maintain the programmed periods or

Initiate Occupancy to use energy-saving settings until a user

presses Start Occupancy.

Override Duration *

Select how long to maintain temperature during an override:

110 hours or No Limit.

* Available when thermostat is installed in Business mode.

69-2814EFS—07 18

Setting advanced preferences

Advanced Preferences Options (concluded)

Screen Title Settings and Options

Early Recovery for

Heating *

Select No to begin recovery on schedule or Yes to ramp up

temperature early.

Early Recovery for

Cooling *

Select No to begin recovery on schedule or Yes to ramp down

temperature early.

Temperature Limits Select the Minimum Cool and Maximum Heat Limit.

Keypad Lockout Select Unlocked/Partially Locked/Locked.

Clock Format Select 12 Hour or 24 Hour.

Daylight Saving Time

Select Off or On. If set to On, the system will automatically

change time/date to account for daylight saving.

Indoor Display Offsets

Select the number of degrees to offset indoor temperature or

percentage to offset indoor humidity.

* Available when thermostat is installed in Business mode.

Disconnecting your WiFi network

If you need to disconnect the

thermostat from your WiFi network (for

example, you’re replacing your router),

follow these steps:

1 Touch MENU.

2 Select WiFi Setup.

3 Touch Disconnect from Network. The

thermostat will display a question to

confirm your selection.

4 Touch Yes to confirm that you want

to disconnect from the network. The

thermostat will display the WiFi

Setup screen.

5 Touch OK to display the menu.

Wi-Fi Setup

Disconnect from

Network

Yes

69-2814EFS—07 19

Reconnecting your WiFi network

1 Touch MENU.

2 Select WiFi Setup.

3 Touch the name of the network you

want to use. The thermostat may

display a password page.

4 To enter a password, touch characters

to spell out your home network

password, then touch Done.

5 The thermostat displays “Connecting

to your network. Please wait...” then a

“Connection Successful” screen.

6 Touch Next.

• If your thermostat is registered, you

will see your signal strength and

other status information. Touch

Done.

• If the screen displays “Register

Online for Remote Access,” follow

instructions on page 3.

Wi-Fi Setup

Unregistering your thermostat

If you remove the thermostat from

your Total Connect Comfort website

account (for example, you’re moving

and leaving the thermostat behind),

follow these steps:

1 On mytotalconnectcomfort.com log

into your account.

2 Under My Account, select Edit My

Profile.

3 Click the Delete My Account

button.

Your thermostat will display an orange

button that says Register Online.

69-2814EFS—07 20

Changing system setup

System Setup

If the thermostat is reset to factory default

settings, you need to change the thermostat

settings to match your heating/cooling

system. Your contractor did this when the

thermostat was installed. Follow these

steps to setup the thermostat, or call your

contractor to do it.

1 Touch MENU. The thermostat displays a

list of options.

2 Select System Setup. The thermostat

displays the first screen of options that

you can change.

3 On each screen, make changes as

needed then touch Next to display new

options. Repeat this step until you have

made all changes. Tables on pages

2021 explain the System Setup

screens and options.

4 When you have made all changes, press

Done to save and exit.

Touch the Help button

to see information

about screen options.

Changing system setup

System Setup Options (MENU > System Setup)

Screen Title Settings and Options

Language English/Français/Español.

Thermostat

installed in

Home/Business (Thermostat is used in a residential (default) or

commercial setting).

Your thermostat

location

Touch THERMOSTAT button to display a screen where you can enter a

custom name using a keypad. If you have only one thermostat, you

can leave the name as THERMOSTAT. For business installations you can

check a box to display the thermostat name on the home screen.

Your thermostat

controls

Select Heating or Cooling or both (default).

Your system type

Select Forced Air (default), Heat Pump, or Hot Water or Steam. Each

option offers different choices on the following screens.

Your forced air

heating system

type

Select how your forced air system is powered: Gas/Oil (default) or

Electric.

Efficiency of your

heating system

Select Standard Efficiency Forced Air (default) or High Efficiency

Forced Air.

Note: Touch the orange Help button on any screen for more information.

69-2814EFS—07 21

Changing system setup

System Setup Options (concluded)

Screen Title Settings and Options

Your heating

system type

If you selected Hot Water or Steam on “Your system type,” select the

specific heating system here.

Number of cooling

stages

Select 1 Stage (default) or 2 Stages. If you are unsure, note which

wires are connected: ‘Y’ wire only (1 stage) or ‘Y’ and ‘Y2.’

Number of heating

stages

Select 1 Stage (default) or 2 Stages. If you are unsure, note which

wires are connected: ‘W’ wire only (1 stage) or ‘W’ and ‘W2.’

Your fan control

Select whether your thermostat (default) or heating system controls

the fan.

Type of changeover

valve

If you selected Heat Pump on “Your system type,“ select whether it

uses a cooling changeover valve (default) or heating changeover valve.

f you are unsure, note which wires you have connected.

Number of heat

pump compressor

stages

Select 1 Stage (default) or 2 Stages. If you are unsure, note which

wires are connected: ‘Y’ wire only (1 stage) or ‘Y’ and ‘Y2.’

Your backup heat No or Yes (default) you can determine whether you have backup heat.

System setup

Note: Your contractor already setup

your thermostat. You should not need

to perform any setup. Follow these

instructions only if you do a factory reset.

Before connecting to your WiFi network,

you need to set initial thermostat options

to define your heating/cooling system:

• Language

• Home or business

You can customize other options later.

Follow prompts on the screen to select

appropriate options.

1 Touch the language you want the

thermostat to display, then touch Next.

2 Select Home or Business installation,

then touch Next.

69-2814EFS—07 22

System setup

3 Touch Next, or name the thermostat

location—touch THERMOSTAT and

follow the rest of the instructions.

4 Select what your thermostat will

control and touch Next.

Note: Touch the orange Help button on

any screen for more information.

5 Select your system type and touch

Next. The system type determines

other selections for completing

initial setup. Use the checklist from

Step 6d when making selections.

6 Touch Next after making selections

on each screen.

7 Touch Done on the last screen. The

thermostat displays an option to

connect to your WiFi network.

Note: Touch the orange Help button on

any screen for more information.

69-2814EFS—07 23

Frequently asked questions

:Q Will my thermostat still work if I lose my WiFi connection?

:A Yes, the thermostat will operate your heating and/or cooling system with or

without WiFi.

:Q How do I find the password to my router?

:A Contact the manufacturer of the router or check the router documentation.

:Q Why am I not seeing my WiFi setup page?

:A You are probably connected only to your router, not to your thermostat. Try

connecting to the thermostat again.

:Q Why isn’t my thermostat connecting to my WiFi router even though it is

very close to the thermostat?

:A Verify that the password entered for the WiFi router is correct.

:Q My thermostat is unable to register to the Total Connect Comfort website.

:A Verify that the thermostat is correctly enrolled on your homeWiFi network. At

Menu > WiFi Setup, check for the WiFi-signal strength icon. Verify that the

WiFi router has a good internet connection. On your computer, verify that you

can open the site at mytotalconnectcomfort.com If you cannot open the site,

switch off the internet modem for a few seconds, then power it back on.

:Q I registered on the Total Connect Comfort website but was unable to login

using my new account.

:A Check your email and ensure that you received an activation email. Follow the

instructions to activate your account and then login to the website.

:Q I have signed up on Total Connect Comfort website and have not received a

confirmation email.

:A Check for the email in your Junk or Deleted folder.

:Q Is there a way to extend the signal strength?

:A Most standard routers can be set up to be a repeater. You can also purchase

and install a WiFi repeater.

69-2814EFS—07 24

Getting help and responding to alerts

Your thermostat offers two types

of assistance, if these assistance

options do not answer your questions,

review the FAQs (page 23) and

troubleshooting tips (page 25).

On screen help

Most displays include an orange Help

button.

1 Touch Help to display instructions for

using the screen.

2 Touch OK to redisplay the original

screen.

Help

On screen alerts

Your home screen will display a large

orange button when you need to correct

a setting or system problem.

1 Touch the button, the thermostat

displays instructions for completing

the task to which you were alerted.

2 Touch OK on the instruction display,

then carry out the task. When the

task is complete, the alert button will

no longer be displayed.

Replace Air

Filter

Press for info

69-2814EFS—07 25

Software updates

Honeywell periodically issues updates

to the software for this thermostat. The

updates occur automatically through

your WiFi connection. All your settings

are saved, so you will not need to make

any changes after the update occurs.

Updates occur in the early morning. After

your thermostat receives the software, it

reboots, briefly displaying the Honeywell

logo. The screen then shows “Updating

software…” with a green progress bar.

When the update is complete, your home

screen will appear as usual.

Note: If you are not connected to WiFi

or registered at Total Connect Comfort,

you will not get automatic updates.

If you have difficulty with your thermostat, please try the following suggestions.

Most problems can be corrected quickly and easily.

Display is

blank

• Check circuit breaker and reset if necessary.

• Make sure power switch at heating and cooling system is on.

• Make sure furnace door is closed securely.

“Wait” appears

on the screen

• Compressor protection feature is engaged. Wait 5 minutes for the

system to restart safely, without damage to the compressor.

Heating or

cooling system

does not

respond

• Touch SYSTEM to set system to Heat. Make sure the temperature is set

higher than the Inside temperature.

• Touch SYSTEM to set system to Cool. Make sure the temperature is set

lower than the Inside temperature.

• Check circuit breaker and reset if necessary.

• Make sure power switch at heating and cooling system is on.

• Make sure furnace door is closed securely.

• If “Wait” is displayed, the compressor protection timer is on. Wait

5 minutes for the system to restart safely, without damaging the

compressor (see page 16).

Troubleshooting

69-2814EFS—07 26

Glossary

Heat Pump heating/cooling system

Heat pumps are used to heat and cool a home. If your old thermostat has a setting for

auxiliary or emergency heat, you likely have a heat pump.

Conventional heating/cooling system

Non–heat pump type systems; these include air handlers, furnaces or boilers that run on

natural gas, oil or electricity. They may or may not include an air conditioner.

MAC ID, MAC CRC

Alphanumeric codes that uniquely identify your thermostat.

Regulatory information

FCC Compliance Statement (Part 15.19) (USA only)

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1 This device may not cause harmful interference, and

2 This device must accept any interference received,

including interference that may cause undesired

operation.

FCC Warning (Part 15.21) (USA only)

Changes or modifications not expressly approved by the

party responsible for compliance could void the user’s

authority to operate the equipment.

FCC Interference Statement (Part 15.105 (b)) (USA only)

This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to Part 15

of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential installation. This equipment generates uses

and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause

harmful interference to radio communications. However,

there is no guarantee that interference will not occur in

a particular installation. If this equipment does cause

harmful interference to radio or television reception, which

can be determined by turning the equipment off and on,

the user is encouraged to try to correct the interference by

one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

Section 7.1.2 of RSSGEN

Under Industry Canada regulations, this radio transmitter

may only operate using an antenna of type and maximum

(or lesser) gain approved for the transmitter by Industry

Canada. To reduce potential radio interference to other

users, the antenna type and its gain should be so

chosen that the equivalent isotropically radiated power

(e.i.r.p.) is not more than that necessary for successful

communication.

Section 7.1.3 of RSSGEN

Operation is subject to the following two conditions:

1 This device may not cause interference, and

2 This device must accept any interference, including

interference that may cause undesired operation of the

device.

+ 64 hidden pages