Operating Manual
THM6000R
RedLINK™ Internet Gateway
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Before Using This Product
The RedLINK™ Internet Gateway provides remote access to RedLINK thermostats through the internet and smart phones.
Once the new RedLINK Internet Gateway has been installed and connected to the RedLINK Comfort System you will need to:
1.Create an account by visiting www.mytotalconnectcomfort.com.
2.Validate the account.
3.Log in and register the gateway at www.mytotalconnectcomfort.com by entering the MAC ID and MAC CRC found on the bottom of the device.
4.Download the app from your smart phone’s app store to control your comfort from a smart phone or tablet (optional).
Need Help?
For assistance with this product please visit http://yourhome.honeywell.com or call Honeywell Customer Care toll-free at 1-855-Red-Link (855-733-5465)
THM6000R
Quick reference
The RedLINK Internet Gateway connects to an internet router with a standard Ethernet cable (provided). The Gateway is then connected to the power adapter (provided) and plugged into a wall outlet as shown below.
Connect RedLINK Gateway to a router or modem with Ethernet cable.
Connect power cord to an electrical outlet not controlled by a wall switch.
M32854
The MAC ID and MAC CRC, found on the bottom of the device, are used to register the Gateway at www.mytotalconnectcomfort.com for on-line remote access of your climate control system.
M32853
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Operating Manual
Quick reference to LEDs
Internet LED
Amber (flashing): The Gateway is connecting to the internet
Green: The Gateway is connected to the internet |
Internet RedLINK™ |
Power |
Green (flashing): The Gateway is communicating |
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M32855 |
Red: The RedLINK Internet Gateway is not communicat- |
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ing with the internet. |
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RedLINK LED
Off: The Gateway is not connected to the RedLINK system
Green (flashing): The Gateway is connecting to the RedLINK system Green: The Gateway is connected to the RedLINK system
Red: The RedLINK Internet Gateway is not communicating with the RedLINK system.
Power LED
Solid Green: The Gateway is powered
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THM6000R
1-year warranty
Honeywell warrants this product to be free from defects in the workmanship or materials, under normal use and service, for a period of one (1) year from the date of purchase by the consumer. If at any time during the warranty period the product is determined to be defective or malfunctions, Honeywell shall repair or replace it (at Honeywell’s option).
If the product is defective,
(i)return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or
(ii)call Honeywell Customer Care at 1-800-468-1502. Customer Care will make the determination whether the product should be returned to the following address: Honeywell Return Goods, Dock 4 MN10-3860, 1885 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.
This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Honeywell that the defect or malfunction was caused by damage which occurred while the product was in the possession of a consumer.
Honeywell’s sole responsibility shall be to repair or replace the product within the terms stated above. HONEYWELL SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEYWELL MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE ONE-YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
If you have any questions concerning this warranty, please write Honeywell Customer Care, 1985 Douglas Dr. Golden Valley, MN 55422 or call 1-800- 468-1502.
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Automation and Control Solutions
Honeywell International Inc.
1985 Douglas Drive North
Golden Valley, MN 55422 http://yourhome.honeywell.com
® U.S. Registered Trademark.
© 2011 Honeywell International Inc.
69-2567EFS—01 M.S. 07-11
Printed in U.S.A.
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