Dell C1100, CS24-TY User Manual

Dell™ PowerEdge™ C1100

Systems

Hardware Owner’s

Manual

Regulatory Model CS24-TY

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel and SpeedStep are registered trademarks of Intel Corporation in the U.S. and other countries;

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Regulatory Model CS24-TY

December 2009

Rev. A00

Contents

1 About Your System . . . . . . . . . . . . . . . . . .	11
Accessing System Features During Startup. . . . . . .	11
Front-Panel Features and Indicators . . . . . . . . . .	12
Hard-Drive Indicator Patterns . . . . . . . . . . . . . .	16
Back-Panel Features and Indicators . . . . . . . . . .	17
NIC Indicator Codes . . . . . . . . . . . . . . . . . . .	18
Power and System Board Indicator Codes . . . . . . .	19
POST Error Codes . . . . . . . . . . . . . . . . . . . .	21
Beep Codes . . . . . . . . . . . . . . . . . . . . . . .	31
Post Beep Codes . . . . . . . . . . . . . . . . . . . . .	32
Other Information You May Need . . . . . . . . . . . .	32

2 Using the System Setup Program . . . . . .	33
Start Menu . . . . . . . . . . . . . . . . . . . . . . . .	33
System Setup Options at Boot . . . . . . . . . . . . . .	34
Console Redirection . . . . . . . . . . . . . . . . . . .	34
Main Menu . . . . . . . . . . . . . . . . . . . . . . . .	35
Main Screen . . . . . . . . . . . . . . . . . . . .	35
AMIBIOS Settings . . . . . . . . . . . . . . . . .	35

Contents 3

Processor Settings . . . . . . . . . . . . . . . . .	36
System Memory Settings . . . . . . . . . . . . . .	36
Advanced Menu . . . . . . . . . . . . . . . . . . . . .	36
Processor Configuration . . . . . . . . . . . . . .	36
Memory Configuration . . . . . . . . . . . . . . .	38
IDE Configuration . . . . . . . . . . . . . . . . . .	38
Super IO Configuration . . . . . . . . . . . . . . .	39
USB Configuration . . . . . . . . . . . . . . . . .	39
PCI Configuration . . . . . . . . . . . . . . . . . .	39
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . .	41
Boot Settings Configuration . . . . . . . . . . . .	41
Server Menu . . . . . . . . . . . . . . . . . . . . . . .	42
BMC LAN Configuration . . . . . . . . . . . . . .	43
Remote Access Configuration . . . . . . . . . . .	44
Security Menu . . . . . . . . . . . . . . . . . . . . . .	45
Exit Menu. . . . . . . . . . . . . . . . . . . . . . . . .	45

3 Installing System Components . . . . . . .	47
Safety Instructions . . . . . . . . . . . . . . . . . . . .	47
Recommended Tools . . . . . . . . . . . . . . . . . . .	47
Inside the System. . . . . . . . . . . . . . . . . . . . .	48
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . .	49
Removing a Hard-Drive Blank . . . . . . . . . . .	49
Installing a Hard-Drive Blank . . . . . . . . . . . .	50
Removing a Hard Drive From a Hard-Drive
Carrier . . . . . . . . . . . . . . . . . . . . . . . .	50

4 Contents

Installing a Hard Drive Into a Hard-Drive

Carrier . . . . . . . . . . . . . . . . . . . . . . .	51
Removing a Hard-Drive Carrier. . . . . . . . . . .	52
Installing a Hard-Drive Carrier . . . . . . . . . . .	52
Opening and Closing the System . . . . . . . . . . . .	53
Opening the System . . . . . . . . . . . . . . . .	53
Closing the System . . . . . . . . . . . . . . . . .	54
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . .	54
Removing the Cooling Shroud . . . . . . . . . . .	54
Installing the Cooling Shroud. . . . . . . . . . . .	55
Heat Sinks . . . . . . . . . . . . . . . . . . . . . . . .	56
Removing the Heat Sink . . . . . . . . . . . . . .	56
Installing the Heat Sink . . . . . . . . . . . . . . .	57
Processor . . . . . . . . . . . . . . . . . . . . . . . .	58
Removing the Processor . . . . . . . . . . . . . .	58
Installing the Processor . . . . . . . . . . . . . .	59
System Memory . . . . . . . . . . . . . . . . . . . . .	61
General Memory Module Installation
Guidelines. . . . . . . . . . . . . . . . . . . . . .	61
Mode-Specific Guidelines . . . . . . . . . . . . .	62
Supported Memory Configuration . . . . . . . . .	63
Removing Memory Modules . . . . . . . . . . . .	64
Installing Memory Modules . . . . . . . . . . . .	65
Expansion-Card Riser and Expansion Card . . . . . . .	66
Removing the Expansion-Card Riser . . . . . . . .	66
Installing the Expansion-Card Riser . . . . . . . .	67
Removing the Expansion Card . . . . . . . . . . .	68
Installing the Expansion Card . . . . . . . . . . .	69
RAID Battery (Optional) . . . . . . . . . . . . . . . . .	70

Contents 5

Removing a RAID Battery . . . . . . . . . . . . . .	70
Installing a RAID Battery . . . . . . . . . . . . . .	70
Integrated Storage Controller Cards. . . . . . . . . . .	72
Removing the Integrated Storage Controller
Card . . . . . . . . . . . . . . . . . . . . . . . . .	72
Installing the Integrated Storage Controller
Card . . . . . . . . . . . . . . . . . . . . . . . . .	73
Mezzanine Card (10 GbE LAN) . . . . . . . . . . . . . .	74
Removing the Mezzanine Card (10 GbE LAN). . . .	74
Installing the Mezzanine Card (10 GbE LAN) . . . .	76
Power Supplies . . . . . . . . . . . . . . . . . . . . .	77
Removing the Non-Redundant Power Supply . . .	77
Installing the Non-Redundant Power Supply. . . .	78
Removing the Redundant Power Supply . . . . . .	79
Installing the Redundant Power Supply . . . . . .	80
Power Distribution Board . . . . . . . . . . . . . . . .	80
Removing the Power Distribution Board . . . . . .	80
Installing the Power Distribution Board . . . . . .	81
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . .	82
Removing a Cooling Fan Assembly . . . . . . . . .	82
Installing the Cooling Fan Assembly . . . . . . . .	83
Expander Board . . . . . . . . . . . . . . . . . . . . .	84
Removing the Expander Board . . . . . . . . . . .	84
Installing the Expander Board . . . . . . . . . . .	86
Backplane . . . . . . . . . . . . . . . . . . . . . . . .	86
Removing the Backplane . . . . . . . . . . . . . .	86
Installing the Backplane . . . . . . . . . . . . . .	88

6 Contents

Control Panel (Optional) . . . . . . . . . . . . . . . . .	88
Removing the Control Panel . . . . . . . . . . . .	88
Installing the Control Panel. . . . . . . . . . . . .	89
Control Panel Assembly (Optional) . . . . . . . . . . .	89
Removing the Control Panel Assembly. . . . . . .	89
Installing the Control Panel Assembly . . . . . . .	90
System Battery . . . . . . . . . . . . . . . . . . . . . .	91
Removing the System Battery . . . . . . . . . . .	91
Installing the System Battery . . . . . . . . . . . .	92
System Board . . . . . . . . . . . . . . . . . . . . . .	93
Removing the System Board . . . . . . . . . . . .	93
Installing the System Board . . . . . . . . . . . .	94

4 Troubleshooting Your System . . . . . . . . .	95
Safety First—For You and Your System . . . . . . . . .	95
Installation Problems . . . . . . . . . . . . . . . . . .	95
Troubleshooting System Startup Failure . . . . . . . .	96
Troubleshooting External Connections . . . . . . . . .	96
Troubleshooting the Video Subsystem . . . . . . . . .	96
Troubleshooting a USB Device . . . . . . . . . . . . .	96
Troubleshooting a Serial I/O Device . . . . . . . . . .	97
Troubleshooting a NIC . . . . . . . . . . . . . . . . . .	98
Troubleshooting a Wet System . . . . . . . . . . . . .	99
Troubleshooting a Damaged System . . . . . . . . . .	100

Contents 7

Troubleshooting the System Battery . . . . . . . . . .	100
Troubleshooting Power Supplies . . . . . . . . . . .	101
Troubleshooting System Cooling Problems . . . . . .	102
Troubleshooting a Fan . . . . . . . . . . . . . . . . .	102
Troubleshooting System Memory . . . . . . . . . . .	103
Troubleshooting a Hard Drive . . . . . . . . . . . . .	105
Troubleshooting a Storage Controller . . . . . . . . .	106
Troubleshooting Expansion Cards . . . . . . . . . . .	107
Troubleshooting Processors . . . . . . . . . . . . . .	108
IRQ Assignment Conflicts . . . . . . . . . . . . . . .	109
Troubleshooting Changes in BIOS Settings . . . . . .	110
Collecting System Event Log for Investigation . . . .	110

5 Jumpers and Connectors . . . . . . . . . . . . 111

System Board Connectors . . . . . . . . . . . . . . .	111
Jumper Settings . . . . . . . . . . . . . . . . . . . .	112
System Configuration Jumper Settings . . . . . .	112
Backplane Jumper Settings . . . . . . . . . . . . . .	114
Backplane Connectors. . . . . . . . . . . . . . . . .	115
3.5-Inch Hard Drives . . . . . . . . . . . . . . .	115
2.5-Inch Hard Drives . . . . . . . . . . . . . . .	116
Power Distribution Board . . . . . . . . . . . . . . .	118

8 Contents

6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 119

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 119

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Contents 9

10 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke	Description
<F2>	Enters the System Setup program. See "Start Menu" on page 33.
<F11>	Enters the BIOS Boot Manager. See "System Setup Options at Boot"
	on page 34.
<F12>	Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><C>	Enters the SAS Configuration Utility. For more information,
	see the SAS adapter documentation.
<Ctrl><R>	Enters the RAID configuration utility. For more information,
	see the documentation for your SAS RAID card.
<Ctrl><S>	Enters the utility to configure NIC settings for PXE boot. For more
	information, see the documentation for your integrated NIC.

About Your System

11

Front-Panel Features and Indicators

Figure 1-1. Front-Panel Features—3.5-Inch Hard-Drive System

		1																																															2						3									4								5			6								7

	9					8
Item	Indicator, Button,	Icon				Description
	or Connector
1	Reset button					Restarts the system while the system is
						powered on.
2	Service LED					Lights when the BMC port is on and
						blinks when there is traffic on the
						BMC port.
3	Ethernet connectors 1					Lights green when a connection is made
	and 2					to the NIC port, blinks when there is
						traffic on the NIC port.
4	Hard drive activity					Lights when the hard drives are active.
	LED
5	Fault LED					Displays status/errors and is controlled
						by BMC.

12	About Your System

Item	Indicator, Button,	Icon				Description
	or Connector
6	System identification					The system identification button can
	indicator/button					be used to locate a particular system
						and system board within a rack.
						When the button is pushed, the blue
						system status indicators on the front
						and the back blink until the button
						is pushed again.
7	Power-on					The power-on indicator lights
	indicator/power					when the system power is on.
	button					The power button controls the
						DC power supply output to the system.
						NOTE: When powering on the system,
						the video monitor can take from several
						seconds to over 2 minutes to display an
						image, depending on the amount of
						memory installed in the system.
						NOTE: On ACPI-compliant operating
						systems, turning off the system using the
						power button causes the system to
						perform a graceful shutdown before
						power to the system is turned off.
						NOTE: To force an ungraceful shutdown,
						press and hold the power button for
						5 seconds.
8	USB connectors (2)					Connects USB devices to the system.
						The ports are USB 2.0-compliant.
9	Hard drives					Up to four hot-swappable 3.5-inch hard
						drives.

About Your System

13

Figure 1-2. Front-Panel Features—2.5-Inch Hard-Drive Systems

	5
1
	4
2	3

Item	Indicator, Button,	Icon				Description
	or Connector
1	Hard drives					Up to ten hot-swappable 2.5-inch hard
						drives.
2	Ethernet connectors 1					Lights green when a connection is
	and 2					made to the NIC port, blinks when
						there is traffic on the NIC port.
3	System identification					The system identification button can be
	indicator/button					used to locate a particular system and
						system board within a rack.

When the button is pushed, the blue system status indicators on the front and the back blink until the button is pushed again.

14	About Your System

Item	Indicator, Button,	Icon	Description
	or Connector
4	Power-on		The power-on indicator lights
	indicator/power		when the system power is on.
	button		The power button controls the
			DC power supply output to the system.
			NOTE: When powering on the system,
			the video monitor can take from several
			seconds to over 2 minutes to display an
			image, depending on the amount of
			memory installed in the system.
			NOTE: On ACPI-compliant operating
			systems, turning off the system using the
			power button causes the system to
			perform a graceful shutdown before
			power to the system is turned off.
			NOTE: To force an ungraceful shutdown,
			press and hold the power button for
			5 seconds.
5	Fault LED		Displays status/errors and is controlled
			by BMC.

About Your System

15

Hard-Drive Indicator Patterns

Figure 1-3. Hard-Drive Indicators

			1
			2
	2.5-inch hard-drive carrier
			1
			2
	3.5-inch hard-drive carrier
1	hard-drive activity indicator	2 hard-drive status indicator
	(green)	(green and amber)
Table 1-1. Hard Drive Indicators—On-Board SATA Ports
Drive-Activity Indicator/Drive-Status Indicator			Condition
Off/Off			No drive
Steady green/Off			No access
Steady green/Steady green			Drive online
Steady green/Blinks green			Drive is present or in idle stage
Table 1-2. Hard Drive Indicators—SAS/SATA Add-on Cards
Drive-Activity Indicator/Drive-Status Indicator			Condition
Off/Off			No drive
Steady green/Off			No access
Steady green/Steady green			Drive online

16	About Your System

Table 1-2. Hard Drive Indicators—SAS/SATA Add-on Cards (continued)

Drive-Activity Indicator/Drive-Status Indicator	Condition
Steady green/Blinks green	Drive is present or in idle stage
Steady amber/Off	Drive failed
Steady amber/Steady green	Drive rebuilding

Back-Panel Features and Indicators

Figure 1-4. Back-Panel Features

1

2

3

4

5

6

7

8

9

10

Item

Indicator, Button, or

Icon

Description

Connector

1

Power supply

650 W

2

Power LED

Lights green when the power supply is

functioning properly.

3

Fault LED

Displays status/errors and is controlled

by BMC.

4

System identification

Both the systems management software

indicator

and the identification buttons located

on the front can cause the indicator to

flash blue to identify a particular

system and system board.

Lights amber when the system needs

attention due to a problem.

5

Serial connector

Connects a serial device to the system.

6

Video connector

Connects a VGA display to the system.

About Your System

17

Item	Indicator, Button, or	Icon								Description
	Connector
7	USB connectors (2)									Connects USB devices to the system.
										The ports are USB 2.0-compliant.
8	KVM over IP Port									Dedicated management port.
9	Ethernet connectors (2)									Embedded 10/100/1000 NIC connector.
10	Mezzanine-card cover									Remove this cover before installing
										mezzanine card.

NIC Indicator Codes

Figure 1-5. NIC Indicators

1

2

1 link indicator	2 activity indicator
Table 1-3. NIC Speed Indicator Codes
NIC Speed Indicator	Condition
Steady amber	Link at 1 Gbps
Blinks amber	Identify port with 1 Gbps connection
Steady green	Link at 100 Mbps
Blinks green	Identify port with 10 Mbps or 100 Mbps
	connection
Green off	Link at 10 Mbps

18	About Your System

Table 1-4.	NIC Indicator Codes—BMC
NIC Indicator		Condition
Steady green		Link LAN/No access
Blinks green		Accessing LAN
Green off		Idle
Table 1-5.	NIC Speed Indicator Codes (KVM Over IP Port)
NIC Speed Indicator		Condition
Steady green		Link at 100 Mbps
Green off		Link at 10 Mbps

Power and System Board Indicator Codes

The LEDs on the system front and back panel display error codes during system startup. Systems with 2.5-inch or 3.5-inch hard drives share the same LEDs on the front and back panel. Table 1-6 lists the status associated with the error codes.

Table 1-6. Power and System Board Indicator Codes

Power-On Indicator	Condition
Steady green, Amber off	Power On (S0/S1)
Green off, Blinks amber	BMC critical condition event in power
	off mode (S4/S5)
Green, Blinks amber	BMC critical condition event in power
	off mode (S0/S1)

About Your System

19

Table 1-7. System Identification Indicators

System Identification Indicator	Condition
Steady blue	IPMI using chassis identify command on or
	ID button press identification on.
Blinks blue blinking	Only IPMI using chassis identify command
	blink on.
Blue off	IPMI using chassis identify command off or
	ID button press identification off.
Table 1-8. Power Indicator Codes
Power Indicator	Condition
Steady green	Power supply is on (AC OK/DC OK) or in
	standby mode (90–264 VAC)
Steady yellow	Power supply faulty
	(UVP/OVP/OCP/SCP/OTP/Fan Fault)
Yellow off	Power supply is off or AC input
	voltage is out of normal operating range
	(90 VAC–264 VAC)
Table 1-9. Fault Indicator Codes
Fault Indicator	Condition
Amber blinking	System failure
	or
	Non-critical failure: non-critical fan,
	voltage, temperature state, or CPU thermal
	trip.
Amber off	No system failure
	or
	Off

20	About Your System

POST Error Codes

Code	Log in BMC	Error Message	Corrective Action
0000	Yes	Timer Error	Remove AC power to the system for
			10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0003	Yes	CMOS Battery Low	See "Troubleshooting the System Battery"
			on page 100.
0004	Yes	CMOS Settings	Remove AC power to the system for
		Wrong	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0005	Yes	CMOS Checksum	Remove AC power to the system for
		Bad	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
000B	Yes	CMOS memory size	Remove AC power to the system for
		Wrong	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
000C	Yes	RAM R/W test failed Remove AC power to the system for
			10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
000E	Yes	A: Driver Error	See "Troubleshooting a Hard Drive" on
			page 105.
000F	Yes	B: Driver Error	See "Troubleshooting a Hard Drive" on
			page 105.
0012	Yes	CMOS Date/Time	Remove AC power to the system for
		Not Set	10 seconds and restart the system. See
			"Troubleshooting the System Battery" on
			page 100.

If the problem persists, see "Getting

Help" on page 119.

About Your System

21

Code	Log in BMC	Error Message	Corrective Action
0040	Yes	Refresh timer test	Remove AC power to the system for
		failed	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0041	Yes	Display memory test	Remove AC power to the system for
		failed	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0042	Yes	CMOS Display Type	Remove AC power to the system for
		Wrong	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0044	Yes	DMA Controller	See "Troubleshooting System Memory"
		Error	on page 103.
			If the problem persists, see "Getting
			Help" on page 119.
0045	Yes	DMA-1 Error	See "Troubleshooting System Memory"
			on page 103.
			If the problem persists, see "Getting
			Help" on page 119.
0046	Yes	DMA-2 Error	See "Troubleshooting System Memory"
			on page 103.
			If the problem persists, see "Getting
			Help" on page 119.
0047	Yes	Unknown BIOS	Remove AC power to the system for
		error.	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0048	Yes	Password check	Reset password. See "Jumper Settings" on
		failed	page 112.

If the problem persists, see "Getting

Help" on page 119.

22	About Your System

Code	Log in BMC	Error Message	Corrective Action
0049	Yes	Unknown BIOS	Remove AC power to the system for
		error.	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
004A	Yes	Unknown BIOS	Remove AC power to the system for
		error.	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
004B	Yes	Unknown BIOS	Remove AC power to the system for
		error.	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
005E	Yes	Password check	Reset password. See "Jumper Settings" on
		failed	page 112.
			If the problem persists, see "Getting
			Help" on page 119.
005D	Yes	S.M.A.R.T.	See "Getting Help" on page 119.
		Command Failed
		S.M.A.R.T. Status
		BAD, Backup and
		Replace
0060	Yes	Primary Master Hard	See "Troubleshooting a Hard Drive" on
		Disk Error	page 105.
0061	Yes	Primary Salve Hard	See "Troubleshooting a Hard Drive" on
		Disk Error	page 105.
0062	Yes	Secondary Master	See "Troubleshooting a Hard Drive" on
		Hard Disk Error	page 105.
0063	Yes	Secondary Salve	See "Troubleshooting a Hard Drive" on
		Hard Disk Error	page 105.
0080	Yes	Primary Master	See "Troubleshooting a Hard Drive" on
		Drive - ATAPI	page 105.
		Incompatible
0081	Yes	Primary Salve Drive -	See "Troubleshooting a Hard Drive" on
		ATAPI Incompatible	page 105.

About Your System

23

Code	Log in BMC	Error Message	Corrective Action
0082	Yes	Secondary Master	See "Troubleshooting a Hard Drive" on
		Drive - ATAPI	page 105.
		Incompatible
0083	Yes	Secondary Slave	See "Troubleshooting a Hard Drive" on
		Drive - ATAPI	page 105.
		Incompatible
0101	Yes	Warning! This	Ensure that your processors match and
		system board does	conform to the type described in the
		not support the	processor technical specifications
		power requirements	outlined in your system’s Getting Started
		of the installed	Guide.
		processor. The	See "Troubleshooting Processors" on
		processor will be run
			page 108.
		at a reduced
		frequency, which will
		impact system
		performance.
0102	Yes	Error! The CPU	The message is displayed on the screen,
		Core to Bus ratio or	an error is logged to the SEL, and user
		VID configuration	input is required to continue. The user
		has failed! Please	can take immediate corrective action or
		enter BIOS Setup	choose to continue booting.
		and re-config it.

0120 Yes	Thermal Failure
	detected by
	PROCHOT#.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 108 and "Troubleshooting System Cooling Problems" on page 102.

0121 Yes	Thermal Failure
	detected by
	PROCHOT#.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 108 and "Troubleshooting System Cooling Problems" on page 102.

24	About Your System

Code	Log in BMC	Error Message	Corrective Action
0122	Yes	Thermal Failure	Ensure that the processor heat sinks are
		detected by	properly installed.
		PROCHOT#.	See "Troubleshooting Processors" on
			page 108 and "Troubleshooting System
			Cooling Problems" on page 102.

0123 Yes	Thermal Failure
	detected by
	PROCHOT#.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 108 and "Troubleshooting System Cooling Problems" on page 102.

0124 Yes	Thermal Failure
	detected by
	PROCHOT#.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 108 and "Troubleshooting System Cooling Problems" on page 102.

0125 Yes	Thermal Failure
	detected by
	PROCHOT#.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 108 and "Troubleshooting System Cooling Problems" on page 102.

0126 Yes	Thermal Failure
	detected by
	PROCHOT#.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 108 and "Troubleshooting System Cooling Problems" on page 102.

0127 Yes	Thermal Failure
	detected by
	PROCHOT#.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 108 and "Troubleshooting System Cooling Problems" on page 102.

0150 Yes	Processor failed	Remove AC power to the system for 10
	BIST	seconds and restart the system.

If the problem persists, see "Getting

Help" on page 119.

About Your System

25

Code	Log in BMC	Error Message	Corrective Action
0151	Yes	Processor failed	Remove AC power to the system for
		BIST	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0152	Yes	Processor failed	Remove AC power to the system for
		BIST	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0153	Yes	Processor failed	Remove AC power to the system for
		BIST	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0154	Yes	Processor failed	Remove AC power to the system for
		BIST	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0155	Yes	Processor failed	Remove AC power to the system for
		BIST	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0156	Yes	Processor failed	Remove AC power to the system for
		BIST	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0157	Yes	Processor failed	Remove AC power to the system for
		BIST	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0160	Yes	Processor missing	A BIOS update is required.
		microcode	If the problem persists, see "Getting

Help" on page 119.

26	About Your System

Code	Log in BMC	Error Message	Corrective Action
0161	Yes	Processor missing	A BIOS update is required.
		microcode	If the problem persists, see "Getting
			Help" on page 119.
0162	Yes	Processor missing	A BIOS update is required.
		microcode	If the problem persists, see "Getting
			Help" on page 119.
0163	Yes	Processor missing	A BIOS update is required.
		microcode	If the problem persists, see "Getting
			Help" on page 119.
0164	Yes	Processor missing	A BIOS update is required.
		microcode	If the problem persists, see "Getting
			Help" on page 119.
0165	Yes	Processor missing	A BIOS update is required.
		microcode	If the problem persists, see "Getting
			Help" on page 119.
0166	Yes	Processor missing	A BIOS update is required.
		microcode	If the problem persists, see "Getting
			Help" on page 119.
0167	Yes	Processor missing	A BIOS update is required.
		microcode	If the problem persists, see "Getting
			Help" on page 119.
0180	Yes	BIOS does not	Ensure that your processors match
		support current	and conform to the type described in
		stepping	the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0181	Yes	BIOS does not	Ensure that your processors match
		support current	and conform to the type described in
		stepping	the processor technical
			specifications outlined in your
			system’s Getting Started Guide.

About Your System

27

Code	Log in BMC	Error Message	Corrective Action
0182	Yes	BIOS does not	Ensure that your processors match
		support current	and conform to the type described in
		stepping	the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0183	Yes	BIOS does not	Ensure that your processors match
		support current	and conform to the type described in
		stepping	the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0184	Yes	BIOS does not	Ensure that your processors match
		support current	and conform to the type described in
		stepping	the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0185	Yes	BIOS does not	Ensure that your processors match
		support current	and conform to the type described in
		stepping	the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0186	Yes	BIOS does not	Ensure that your processors match
		support current	and conform to the type described in
		stepping	the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0187	Yes	BIOS does not	Ensure that your processors match and
		support current	conform to the type described in the
		stepping	processor technical specifications
			outlined in your system’s Getting Started
			Guide.
0194	Yes	CPUID, Processor	Ensure that your processors match and
		family are different	conform to the type described in the
			processor technical specifications
			outlined in your system’s Getting Started
			Guide.

28	About Your System

Code	Log in BMC	Error Message	Corrective Action
0196	Yes	CPUID, Processor	Ensure that your processors match
		Model are different	and conform to the type described in
			the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0193	Yes	CPUID, Processor	Ensure that your processors match
		stepping are	and conform to the type described in
		different	the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0192	Yes	L2 cache size	Remove AC power to the system for
		mismatch	10 seconds and restart the system.
			If the problem persists, see "Getting
			Help" on page 119.
0197	Yes	Processor speeds	Ensure that your processors match
		mismatched	and conform to the type described in
			the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0198	Yes	Processor Mismatch	Ensure that your processors match
			and conform to the type described in
			the processor technical
			specifications outlined in your
			system’s Getting Started Guide.
0400	Yes	AHCI Port0	See "Troubleshooting a Hard Drive" on
		HDD Error	page 105.
0401	Yes	AHCI Port1	See "Troubleshooting a Hard Drive" on
		HDD Error	page 105.
0402	Yes	AHCI Port2	See "Troubleshooting a Hard Drive" on
		HDD Error	page 105.
0403	Yes	AHCI Port3	See "Troubleshooting a Hard Drive" on
		HDD Error	page 105.
0404	Yes	AHCI Port4	See "Troubleshooting a Hard Drive" on
		HDD Error	page 105.

About Your System

29

Code	Log in BMC	Error Message	Corrective Action
0405	Yes	AHCI Port5 HDD	See "Troubleshooting a Hard Drive" on
		Error	page 105.
5120	Yes	CMOS cleared by	Reset password. See "Jumper Settings" on
		jumper	page 112.
			If the problem persists, see "Getting
			Help" on page 119.
5121	Yes	Password cleared by	Reset password. See "Jumper Settings" on
		jumper	page 112.
			If the problem persists, see "Getting
			Help" on page 119.
8101	Yes	Warning! USB Host	See "Troubleshooting a USB Device" on
		Controller not found	page 96.
		at the specified	If the problem persists, see "Getting
		address!!!
			Help" on page 119.
8102	Yes	Error! USB device	See "Troubleshooting a USB Device" on
		failed to initialize!!!	page 96.
			If the problem persists, see "Getting
			Help" on page 119.
8103	Yes	Warning!	See "Troubleshooting a USB Device" on
		Unsupported UBS	page 96.
		device found and	If the problem persists, see "Getting
		disabled!!!
			Help" on page 119.
8104	Yes	Warning! Port	See "Troubleshooting a USB Device" on
		60h/64h emulation is	page 96.
		not supported by	If the problem persists, see "Getting
		this USB Host
			Help" on page 119.
		Controller!!!
8105	Yes	Warning! EHCI	See "Troubleshooting a USB Device" on
		controller disabled.	page 96.
		It requires 64-bit	If the problem persists, see "Getting

	data support in the	Help" on page 119.
	BIOS.

30	About Your System