User Guide
www.sprint.com
©2011Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
9/21/11
Consejo: Para encontrar esta guía para usuarios en español, por favor visita a www.sprint.com y haz clic en
Support > Phones & Devices.
To find this user guide in Spanish, please visit www.sprint.com and click Support > Phones & Devices.
Important Privacy Message – Sprint’s policies often do not apply to third-party applications. Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.
Open Source Software – Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit: http://opensource.samsungmobile.com/index.jsp.
SPH-M580_UG_ED23_LH_092111_F14
Tip: Looking for something? If you don’t see it in the headings listed here, try the Index on page 205.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Device’s Menu. . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Device . . . . . . . . . . . . . . . . . . . . . . 4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 6
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 7
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . 11
2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . 12
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Viewing the Display Screen . . . . . . . . . . . . . . . . . 17
Turning Your Device On and Off . . . . . . . . . . . . . 20
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 20
Device Function Keys . . . . . . . . . . . . . . . . . . . . . . 24
Navigation and Customization . . . . . . . . . . . . . . 27 Displaying Your Phone Number . . . . . . . . . . . . . 41 Making and Answering Calls . . . . . . . . . . . . . . . 41 In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Entering Text with the Onscreen Keyboard . . . . 49 Entering Text using the QWERTY Keyboard . . 52 Creating a Google Account . . . . . . . . . . . . . . . . 56
2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Language Settings . . . . . . . . . . . . . . . . . . . . . . . . 64
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Synchronizing Accounts . . . . . . . . . . . . . . . . . . . 65
Search Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . 68
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
TTY Use With Sprint Service . . . . . . . . . . . . . . . . 71
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 72
2C. Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Viewing Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Checking a Missed Call . . . . . . . . . . . . . . . . . . . 82
Making a Call From Call Log . . . . . . . . . . . . . . . 82
Saving a Number From Call Log . . . . . . . . . . . . 83
Altering a Number From Call Log . . . . . . . . . . . 83
Editing a Number From Call Log . . . . . . . . . . . . 84
Erasing the Call Log . . . . . . . . . . . . . . . . . . . . . . . 84
2D. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Creating a New Contacts Entry . . . . . . . . . . . . . 85 Saving a Phone Number . . . . . . . . . . . . . . . . . . . 87 Confirming Contact Synchronization . . . . . . . . 88 Contacts Menu Options . . . . . . . . . . . . . . . . . . . 89 Contacts Entry Options . . . . . . . . . . . . . . . . . . . . 90 Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . 90 Adding a Number to a Contacts Entry . . . . . . . . 91 Editing a Contacts Entry’s Number . . . . . . . . . . . 91 Selecting a Ringer Type for an Entry . . . . . . . . . 91 Assigning a Picture to an Entry . . . . . . . . . . . . . 92 Deleting Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Adding Entries to Your Favorites . . . . . . . . . . . . 93
2E. Calendar & Tools . . . . . . . . . . . . . . . . . . . 94
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . |
. 94 |
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
94 |
My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Updating Your Device Firmware . . . . . . . . . . . . |
102 |
Updating Your Profile . . . . . . . . . . . . . . . . . . . . . |
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Updating Your PRL . . . . . . . . . . . . . . . . . . . . . . . |
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Updating Your Samsung Software . . . . . . . . . . |
104 |
2F. Voice Services . . . . . . . . . . . . . . . . . . . . 105
Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Opening Menus With Voice Dialer . . . . . . . . . . 107 Text-to-Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Voice Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
2G. microSD Card . . . . . . . . . . . . . . . . . . . . . . 110
Your Device’s microSD Card and Adapter . . . 110 Connecting Your Device to Your Computer . . 112 microSD Card Settings . . . . . . . . . . . . . . . . . . . . 113 Important Connection Information . . . . . . . . . . 114
2H. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . 119
2I. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Turning Bluetooth On and Off . . . . . . . . . . . . . . 121 Using the Bluetooth Settings Menu . . . . . . . . . 122 Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . 123 Sending Contacts via Bluetooth . . . . . . . . . . . . 125 Disconnecting Bluetooth Connection
During an Active Call . . . . . . . . . . . . . . . . . . . . . 126
Section 3: Sprint Service. . . . . . . . . . . . . . . . 127 3A. Sprint Service: The Basics . . . . . . . . . . 128
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . 129
Multimedia Messaging (MMS) . . . . . . . . . . . . . 131
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . . 137
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
3B. Web and Data Services . . . . . . . . . . . . . 140
Getting Started With Data Services . . . . . . . . . 140
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . 142
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Sprint Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . 151
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Using the Android Market . . . . . . . . . . . . . . . . . 164
Sprint Applications . . . . . . . . . . . . . . . . . . . . . . . 166
Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . 170
3C. Entertainment: TV and Music . . . . . . . . 171
Getting Started with Sprint TV and Music |
. . . 171 |
Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 172 |
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 172 |
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . 175 |
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 176
GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
TeleNav GPS Navigator . . . . . . . . . . . . . . . . . . . 178
Getting Driving Directions . . . . . . . . . . . . . . . . . 180
Section 4:
Safety and Warranty Information . . . . . . . . . 187
4A. Important Safety Information . . . . . . . . 188
General Precautions . . . . . . . . . . . . . . . . . . . . . . 188 Maintaining Safe Use of and
Access to Your Phone . . . . . . . . . . . . . . . . . . . . 189 Using Your Phone With a
Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . 190 Caring for the Battery . . . . . . . . . . . . . . . . . . . . 192 Radio Frequency (RF) Energy . . . . . . . . . . . . . 193 Samsung Mobile Products and Recycling . . 195 Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . 196 User Guide Proprietary Notice . . . . . . . . . . . . . 196
4B. Manufacturer’s Warranty . . . . . . . . . . . . 197
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 197
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Introduction |
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Your Device’s Menu |
This User Guide introduces you to Sprint® service and all the features of your new device. It’s divided into four sections:
Section1: GettingStarted
Section2: YourDevice
Section3: SprintServiceFeatures
Section4: SafetyandWarrantyInformation
WARNING: Please refer to the ImportantSafetyInformation section on page 188 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.
The following table outlines your device’s main menu structure. For more information about using your device’s menus, see “Navigation and Customization” on page 27.
From the Home screen, press |
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to open the menu: |
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Add( |
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Wallpaper( |
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SwitchID( |
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Search( |
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Notifications( |
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Settings( |
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Tap these onscreen buttons to reveal additional options and features.
Device menus with additional options (“sub-options”) appear with adjacent to the list entry.
i
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> Add |
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1:Shortcuts |
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1: Applications |
2: Bookmark |
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3: Contact |
4: Direct dial |
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5: Direct message |
6: Directions & Navigation |
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7: Email |
8: Gmail label |
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9: Latitude |
10: Music playlist |
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11: Settings |
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2:Widgets |
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1: Analog clock |
2: Calendar |
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3: Google Search |
4: Home screen tips |
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5: Latitude |
6: Market |
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7: Music |
8: News & Weather |
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9: Picture Frame |
10: Power Control |
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11: Rate Places |
12: Sprint ID |
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13: Sprint Tutorial #1 |
14: Sprint Tutorial #2 |
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15: Sprint Tutorial #3 |
16: Sprint Tutorial #4 |
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17: Sprint Tutorial #5 |
18: YouTube |
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3:Folders |
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1: New folder |
2: All contacts |
3:Contacts with phone numbers
4:Google Contacts
5:Received list from Bluetooth
6: Recent documents |
7: Starred contacts |
4:Wallpapers
1: Eco Wallpapers |
2: Gallery |
3: ID wallpapers |
4: Live wallpapers |
5: Wallpapers |
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> Wallpaper
1:EcoWallpapers
2:Gallery
3:IDwallpapers
4:Livewallpapers
5:Wallpapers
> Switch ID
> Search
> Notifications
> Settings > Wireless & networks
1:Airplanemode(On/Off)
2:Wi-Fi(On/Off)
ii
3:Wi-Fisettings
1: Wi-Fi (On/Off) |
2: Network notification (On/Off) |
3: WPS button connection |
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4:Add Wi-Fi network |
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4:Bluetooth(On/Off) |
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5:Bluetoothsettings |
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1: Bluetooth (On/Off) |
2: Device name |
3: Discoverable (On/Off) |
4: Scan for devices |
5: <detected Bluetooth devices> |
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6:Tethering |
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1: USB tethering (On/Off) |
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2: Help |
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7:USBconnection |
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1: Charging |
2: Mass storage |
3: Tethered mode |
4: Ask on connection |
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8:VPNsettings |
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1: Add VPN |
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9:Mobilenetworks |
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1: 3G data (On/Off) |
2. Roaming mode |
3: Roaming settings |
4: Roaming guard |
> Settings > Call settings
1:NorthAmericandialing(On/Off)
2:Internationaldialing
3:DDTM (On/Off)
4:TTY
1: TTY Off |
2: |
TTY HCO |
3: TTY VCO |
4: |
TTY Full |
4: DTMF Tones
1: Normal |
2: Long |
> Settings > Sound
General
1:Silentmode(On/Off)
2:Vibrate
1: Always |
2: Never |
3: Only in Silent mode |
4: Only when not in Silent mode |
3: Volume
Incoming calls
1: Phoneringtone
iii
Notifications
1:Notification ringtone
Feedback
1:Audibletouch tones(On/Off)
2:Audibleselection (On/Off)
3:Screenlocksounds(On/Off)
4:Hapticfeedback(On/Off)
> Settings > Display
1:Brightness
2:Auto-rotatescreen(On/Off)
3:Animation
1: No animations |
2: Some animations |
3:All animations
4:Screentimeout
1: 15 seconds |
2: 30 seconds |
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3: |
1 minute |
4: |
2 minutes |
5: |
10 minutes |
6: |
30 minutes |
6:Keyboardtimeout
1: 3 seconds |
2: |
6 seconds |
3: 15 seconds |
4: |
1Same as Screen timeout |
> Settings > Location & security
My Location
1:Usewirelessnetworks(On/Off)
2:UseGPSsatellites(On/Off)
Screenunlock
1:Setupscreen lock
1: None |
2: |
Pattern |
3: PIN |
4: |
Password |
Passwords
1:Visiblepasswords(On/Off)
Device administration
1:Selectdeviceadministrators
Credential storage
1:Usesecurecredentials(On/Off)
2:Install fromSDcard
iv
3:Set password
4:Clearstorage
> Settings > Applications
1:Unknownsources(On/Off)
2:Quicklaunch
3:Manageapplications
4:Runningservices
5:Development
1:USB debugging (On/Off)
2:Stay awake (On/Off)
3:Allow mock locations (On/Off)
> Settings >Accounts & sync
General sync settings
1:Backgrounddata(On/Off)
2:Auto-sync(On/Off)
Manage accounts
> Settings > Privacy
Personal data
1: Factorydatareset
> Settings > SD card & phonestorage
SD card
1:Totalspace
2:Availablespace
3:Mount/Unmount SDcard
4:Format SDcard
Internal phone storage
1: Availablespace
> Settings > Language & keyboard
1: Selectlanguage
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Text settings
1:Androidkeyboard(On/Off)
2:Androidkeyboard
1: Vibrate on keypress |
2: Sound on keypress |
3: Auto-capitalization |
4: Voice input |
5: Input languages |
6: Quick fixes |
7: Show suggestions |
8: Auto-complete |
3:Device keyboard
1: Auto-replace |
2: Auto-cap |
3:Auto-punctuate
4:Userdictionary
> Settings> Voice input & output
Voice input
1: Voicerecognizersettings
1: Language |
2: |
Safe Search |
3: Block offensive words |
4: |
Show hints |
Voice output
1:Text-to-speechsettings
1: Listen to an example |
2: Always use my settings |
3: Default Engine |
4: Install voice data |
5: Speech rate |
6: Language |
7: Pico TTS |
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> Settings > Accessibility
Accessibilitysettings
1:Accessibility(On/Off)
Power button
1:Powerbuttonendscall(On/Off)
> Settings > Date & time
1:Automatic(On/Off)
2:Setdate
3:Selecttimezone
4:Settime
5:Use 24-hourformat(On/Off)
vi
6:Select dateformat
1: Normal (MM/DD/YYYY)
2: MM/DD/YYYY 3: DD/MM/YYYY 4: YYYY/MM/DD
> Settings >About phone
1: SystemUpdates
1: Update Firmware |
2: Update Profile |
3: Update PRL |
4: Update Samsung Software |
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2:Status |
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1: Battery status |
2: My phone number |
3: MSID |
4: PRL Version |
5: MEID |
6: Network |
7: Signal strength |
8: Service state |
9: Roaming |
10: User name |
11: Mobile network state |
12: Wi-Fi MAC address |
13: Bluetooth address |
14: Up time |
3:Batteryuse
4:Legalinformation
1:Open source licenses 2: Google legal
3:Privacy Alert from Sprint
5:Systemtutorial
6:Modelnumber
7:Androidversion
8:Basebandversion
9:Kernelversion
10:Buildnumber
11:Hardware version
In Use Menu
1: Add call |
2: Show/Hide Dialpad |
3: End call |
4: Speaker (On/Off) |
5: Mute/Unmute |
6: Bluetooth |
vii
Section 1
1A. SettingUpService
SettingUpYourDevice(page2)
ActivatingYourDevice(page4)
SettingUpYourVoicemail(page6)
SprintAccountPasswords(page7)
GettingHelp(page8)
SettingUpYourDevice
1.Install the battery.
Remove the battery from its packaging.
Grasp the device firmly and locate the cover release latch.
Place your fingernail in the opening and firmly “pop” the cover off the device (similar to a soda can).
ReleaseLatch |
Insert the battery into the opening in the back of the device, making sure the connectors align. Gently press down to secure the battery.
Position the battery cover over the battery compartment and press down until you hear a click.
2. Press and hold to turn the device on.
If your device is activated, it will turn on, search for Sprint service, and enter standby mode.
3. Make your first call. |
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Press |
to access the Home screen and |
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touch |
to access the onscreen keypad. |
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Use the onscreen dialpad to enter a phone |
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number and touch |
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WARNING: If your device has a touchscreen display, please |
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note that a touchscreen responds best to a light |
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touch from the pad of your finger. Using |
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excessive force when pressing on the |
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touchscreen may damage the tempered glass |
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surface and void the warranty. See “4B. |
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Manufacturer’s Warranty” on page 197. |
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Note: Your device’s battery should have enough charge for your device to turn on and find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible.
Note: To unlock your phone from this screen, touch and drag the lock screen.
SettingUpService
1A. Setting Up Service |
3 |
ActivatingYourDevice
If you purchased your device at a Sprint Store, it is probably activated and ready to use.
Ifyou received yourdeviceinthemailanditisfora new Sprintaccountoranewlineofservice, it is designed to activate automatically. To confirm your activation, make a phone call.
If you received your device in the mail and you are
Unlock Screen |
activating a new device for an existing number on your |
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account, (you’re swapping phones), you can activate |
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on your computer online or directly on your phone. |
Activate on your computer:
● Go to sprint.com/activate and follow the instructions.
Activate on your phone:
Important: For security reasons, you will need your Sprint phone number and PIN to use this activation method.
1. Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
41A. Setting Up Service
Note: Your phone will need to complete one hands-free activation attempt before you can continue.
2.Tap Activate to override auto-activation and start the manual activation wizard.
Note: If you don’t override Hands-Free Activation, your phone will attempt to auto activate five times. Wait for Retry to appear on your screen. Tap Retry and then tap
Activate.
3.Follow the on-screen prompts to complete the activation process.
4.After you have completed the wizard, make a phone call to confirm your activation.
If your device is still not activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Note: If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any other phone.
SprintID
Once your device is activated, you have the option of installing an ID Pack. ID Packs are bundles of applications, ringtones, wallpapers, settings, and more. ID Packs are installed using an application called Sprint ID.
You can install as many as five ID Packs at any one time, and you can easily switch from one ID Pack to another without losing any applications already installed.
For example, when you install the Sprint ID pack, Sprint applications such as Sprint TV, TeleNav™ GPS Navigator, NASCAR Sprint Cup Mobile, and Sprint Football Live will remain in your applications.
InstallingYourFirstIDPack
Note: Your device must be activated, your battery should be fully charged, and you should be in a network coverage area before you install an ID Pack.
1.From the home screen, tap
2.On the Welcome to Sprint ID screen, tap Continue.
SettingUpService
1A. Setting Up Service |
5 |
If your device is in PowerSave mode, press to reactivate the screen.
If the lock screen appears, unlock it by dragging
the Unlock icon |
to the right side of the |
screen.) |
|
Note: You also have the ability to place an emergency call directly from the Welcome to Sprint ID screen.
3.Tap Get New on the Choose your ID screen. (My ID is the default ID Pack.)
4.Tap an ID Pack on the Sprint ID screen.
Note: The Sprint ID pack comes with wallpapers, ringtones, and applications.
5.Read the information screen for a description of the ID Pack and touch Install.
6.Read the Terms & Conditions and tap Agree.
7.Wait for the download and install to finish. (If prompted, tap Complete Install.)
8.Tap OK.
WARNING: DO NOT interrupt the download process.
SwitchingIDPacks
1.Press > (Sprint ID).
2.Tap an ID Pack to replace your current pack.
– or –
Tap Get New to install a new ID Pack and follow steps 4-8 of “Installing Your First ID Pack”.
Note: Certain features of Sprint ID are subject to change. For the most up-to-date information about using Sprint ID, please visit www.sprint.com.
SettingUpYourVoicemail
Your device automatically transfers all unanswered calls to voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated. Always use a password to protect against unauthorized access.
1.From the phone standby mode, touch and hold .
61A. Setting Up Service
2.Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password
Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your device is able to access your voicemail messages.
SprintAccountPasswords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
AccountUsernameandPassword
If you are the account owner, you will create an account username and password when you sign on to www.sprint.com. (Click Needtoregisterforaccess? to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com.
VoicemailPassword
You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 6 for more information on your voicemail password.
DataServicesPassword
With your Sprint device, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727.
SettingUpService
1A. Setting Up Service |
7 |
GettingHelp
ManagingYourAccount
Online:www.sprint.com
Access your account information.
Check your minutes used (depending on your Sprint service plan).
View and pay your bill.
Enroll in Sprint online billing and automatic payment.
Purchase accessories.
Shop for the latest Sprint phones.
View available Sprint service plans and options.
Learn more about data services and other products like Sprint Picture Mail, games, ringers, screen savers, and more.
FromYourSprintPhone
Tap to check minute usage and account balance.
Tap to make a payment.
Tap PQRS to add a new line of service, upgrade your phone, purchase accessories, or access other account services.
Tap to access the Sprint Zone where you can get a summary of your Sprint service, contact Sprint, or get answers to other questions.
FromAnyOtherPhone
Sprint Customer Service: 1-888-211-4727.
Business Customer Service: 1-800-927-2199.
81A. Setting Up Service
Sprint411
Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
Tap .
SprintOperatorServices
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
Tap .
For more information or to see the latest in products and services, visit us online at www.sprint.com.
SettingUpService
1A. Setting Up Service |
9 |
Section 2
2A. DeviceBasics
YourDevice(page13)
ViewingtheDisplayScreen(page17)
TurningYourDeviceOnandOff(page20)
BatteryandCharger(page20)
DeviceFunctionKeys(page24)
NavigationandCustomization(page27)
DisplayingYourPhoneNumber(page41)
MakingandAnsweringCalls(page41)
In-CallOptions(page45)
EnteringTextwiththeOnscreenKeyboard(page49)
EnteringTextusingtheQWERTYKeyboard(page52)
CreatingaGoogleAccount(page56)
Tip: Device Software Upgrades – Updates to your device’s software may become available from time to time. Sprint will automatically upload critical updates to your device.
•You can also use the menu to manually check for
and download updates. Press > and tap
Settings > About phone > System Updates to search for and download available updates.
12 2A. Device Basics
YourDevice
7. Proximity |
8. Lock/POWER |
Sensor |
Key |
1. Service
LED
9. Earpiece
2. Status Bar
Icons
3.Display Screen
4.MENU Key 10. SEARCH Key
5. HOME Key |
11. BACK Key |
6.Microphone
12.External
Speaker
13. Camera
Lens
KeyFunctions
1.Service LED blinks red when you receive a new voice message, prompting you to call your voicemail.
2.Status Bar Icons provide information about your device’s status and options, such as signal strength, roaming, ringer setting, messaging, signal strength, and battery charge.
3.Display Screen displays all the information needed to operate your device, such as the call status, the Contacts list, and the date and time.
4.MENUKey allows you to access your device’s main functions menu: Add, Wallpaper, Switch ID, Search, Notifications, and Settings. While in a menu, touch to open a list of actions available from the current screen or onscreen option.
During an active call, press to open additional call options such as: Contacts or Send msg.
5.HOME Key returns you to the Home screen. Press and hold to open the recently-used applications window.
Phone Basics
2A. Device Basics |
13 |
6.Microphone allows other callers to hear you clearly when you are speaking to them.
7.Proximity Sensor detects how close an object is to the surface of the LCD. This is typically used to detect when your face is pressed up against the LCD, such as during a phone call.
8.Lock/POWERKey lets you turn the device on or off, end a call, or turn off the LCD.
When the screen is turned off, press once to return to Screen lock mode.
While the device is unlocked and not on an active call, press and hold to display the Phone options menu (Silent mode, Airplane mode, Power off).
9.Earpiece lets you hear the caller and automated prompts.
10.SEARCH Key displays the Quick Search box that can be used to search for a key term both on the phone or online. It’s the ultimate search field (page 25).
For example, entering the word “Pa”, will display any matching entries from your device’s Contacts list, current device applications, online Android/ Google apps, or from any online Web page via Google search.
Press and hold to launch Voice Search where you can initiate a Google™ search by verbally entering a text string. The device recognizes your spoken words and initiates a Web search.
11.BACK Key deletes characters from the display in text entry mode. When in a menu, pressing the Back key returns you to the previous menu, closes a dialog box, or exits an onscreen menu/option.
12.External Speaker lets you hear the different ringers and sounds. You can mute the ringer when receiving incoming calls by pressing the volume button. The speaker also lets you hear the caller’s voice in speakerphone mode.
13.Camera Lens, as part of the built-in camera, this 2.0 megapixel camera lets you take pictures and videos.
14 2A. Device Basics
14.Volume Button allows you to adjust the ringer volume in standby mode, the voice volume during a call, and media playback volume.
15.Voice Dialer allows you to launch the built-in automatic speech recognition (ASR) software.
16.Camera Button lets you activate the camera and camcorder and take pictures and videos.
17.Headset Jack allows you to plug in an optional headset for convenient, hands-free conversations. CAUTION! Inserting an accessory into the incorrect jack may damage the device.
18.microSD Card Slot lets you use a microSD card to expand the memory of your phone.
19.Charger/Accessory Jack allows you to connect the phone charger or a USB cable (included). CAUTION! Inserting an accessory into the incorrect jack may damage the device.
15. Voice Dialer
14. Volume
Button
16. Camera
Button
Phone Basics
17. Headset Jack
2A. Device Basics |
15 |
KeyboardFeatures
20. QWERTY |
|
Keyboard |
26. Delete Key |
|
|
21. Fn Key |
25. Enter |
|
|
22. Shift |
Key |
Key |
|
23. Smiley Key |
24. Space/SIM Key |
18. microSD Card Slot
20. QWERTY Keyboard provides an alphanumeric character keyboard layout. Lets you enter numbers, letters, and characters, as well as navigate within menus.
21. fn Key (Function) key , toggle to access the numbers/symbols atop each key on the QWERTY keyboard.
22. Shift Key lets you toggle alphabet characters between mixed case, uppercase and lowercase. Character case remains as selected until the Shift key is pressed again.
19. Charger/Accessory Jack
16 2A. Device Basics