SPH-M270
M O B I L E P H O N E
User Guide
Please read this manual before operating your phone and keep it for future reference
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsung.com.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM
VMU_SPH-M270_UM_Eng_LF6_TE_071412_F4
THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY.
Samsung Telecommunications America (STA), LLC
Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082
Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Internet Address:
http://www.samsung.com
©2012 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support
Nuance®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc., or its affiliates in the United States and/or other countries.
Access and netFront are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
©2012 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. All product and brand names are trademarks or registered trademarks of their respective companies. Screen images simulated. Appearance of the device may vary.
VIRGIN® and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. payLo™ and the payLo logo are trademarks of Virgin Mobile USA, L.P.
Table of Contents
Section 1: Getting Started ................ |
3 |
Plus (+) Code Dialing . . . . . . . . . . . . . . . . . . |
21 |
|
Installing the Battery |
3 |
Call History . . . . . . . . . . . . . . . . . . . . . . . . . . |
22 |
|
Missed Call Alerts |
23 |
|||
Turning the Phone On |
4 |
|||
|
|
Section 2: Understanding |
|
Your Phone ..................................... |
5 |
Features of Your Phone . . . . . . . . . . . . . . . . |
. 5 |
Front View - Closed . . . . . . . . . . . . . . . . . . . |
. 5 |
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 5 |
Front View - Open . . . . . . . . . . . . . . . . . . . . |
. 6 |
Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 7 |
Functional Keys . . . . . . . . . . . . . . . . . . . . . . |
. 7 |
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. 9 |
Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
12 |
Section 3: My Account .................... |
14 |
Create your Account and Pick Your Plan . . . . 14 Activating Your Device . . . . . . . . . . . . . . . . . 14 Additional Information . . . . . . . . . . . . . . . . . 14 Managing Your Account . . . . . . . . . . . . . . . . 15
Section 4: Calling ............................ |
16 |
Displaying Your Phone Number . . . . . . . . . . |
16 |
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . |
16 |
Answering Calls . . . . . . . . . . . . . . . . . . . . . . |
17 |
Options During a Call . . . . . . . . . . . . . . . . . . |
17 |
Sending Calls to Voicemail . . . . . . . . . . . . . . |
18 |
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . |
18 |
Options After a Call Ends . . . . . . . . . . . . . . . |
18 |
Emergency Calling . . . . . . . . . . . . . . . . . . . . |
19 |
Using Speakerphone . . . . . . . . . . . . . . . . . . |
20 |
Using Pauses . . . . . . . . . . . . . . . . . . . . . . . . |
20 |
Using Abbreviated Dialing . . . . . . . . . . . . . . . |
21 |
Using Contacts Match . . . . . . . . . . . . . . . . . . |
21 |
Section 5: Contacts ......................... |
24 |
Accessing Contacts . . . . . . . . . . . . . . . . . . . 24
Adding a New Contact . . . . . . . . . . . . . . . . . 24
Editing Contacts . . . . . . . . . . . . . . . . . . . . . . 26
Using Contacts . . . . . . . . . . . . . . . . . . . . . . . 28
Deleting Contacts . . . . . . . . . . . . . . . . . . . . . 29
Contact History . . . . . . . . . . . . . . . . . . . . . . . 29
Secret Contacts . . . . . . . . . . . . . . . . . . . . . . 30
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Speed Dials . . . . . . . . . . . . . . . . . . . . . . . . . 31
Section 6: Entering Text ................. |
32 |
Selecting a Text Input Mode . . . . . . . . . . . . . 32 Text Entry Settings . . . . . . . . . . . . . . . . . . . . 32 Entering Text Using Predictive Text . . . . . . . . 33 Entering Text using Abc/ABC/abc Mode . . . . 33 Entering Numbers . . . . . . . . . . . . . . . . . . . . . 34 Entering Symbols . . . . . . . . . . . . . . . . . . . . . 34 Entering Smileys . . . . . . . . . . . . . . . . . . . . . . 34
Section 7: Messaging ..................... |
35 |
Types of Messages . . . . . . . . . . . . . . . . . . . . 35
Text and Picture Messages . . . . . . . . . . . . . . 35
Service Alerts . . . . . . . . . . . . . . . . . . . . . . . . 36
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Messaging Settings . . . . . . . . . . . . . . . . . . . 38
Section 8: Web, Multimedia |
|
and Downloads ............................. |
41 |
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Section 9: Tools .............................. |
42 |
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Voice Service . . . . . . . . . . . . . . . . . . . . . . . . . 48
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Section 10: Settings ....................... |
52 |
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Phone Information . . . . . . . . . . . . . . . . . . . . . 60
Lock Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Parental Controls . . . . . . . . . . . . . . . . . . . . . . 61
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Section 11: Health and Safety |
|
Information ................................... |
73 |
Exposure to Radio Frequency (RF) Signals . . . 73 Specific Absorption Rate (SAR)
Certification Information . . . . . . . . . . . . . . . 77 FCC Part 15 Information to User . . . . . . . . . . . 79 Commercial Mobile Alerting System (CMAS) . . 79 Smart Practices While Driving . . . . . . . . . . . . 79 Battery Use and Safety . . . . . . . . . . . . . . . . . . 81 Samsung Mobile Products and Recycling . . . . 82 UL Certified Travel Charger . . . . . . . . . . . . . . 83 Display / Touch-Screen . . . . . . . . . . . . . . . . . 84 GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Emergency Calls . . . . . . . . . . . . . . . . . . . . . . 85 Care and Maintenance . . . . . . . . . . . . . . . . . . 86
Responsible Listening . . . . . . . . . . . . . . . . . .87 Operating Environment . . . . . . . . . . . . . . . . . .88 FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices . . . . . . . .90 Restricting Children's Access to Your
Mobile Device . . . . . . . . . . . . . . . . . . . . . .91 FCC Notice and Cautions . . . . . . . . . . . . . . . .92 Other Important Safety Information . . . . . . . . .92
Section 12: Warranty Information .. 94
Standard Limited Warranty . . . . . . . . . . . . . . .94 End User License Agreement for Software . . .98
Index .............................................. |
104 |
Installing the Battery
1.Remove the battery cover by pulling up on the slot provided.
2.Insert the battery into the back of the phone, making sure to align the gold contacts.
3.Replace the battery cover by aligning the cover and pressing it gently into place.
Removing the Battery
1.Turn the phone off. Removing the battery when the device is on may cause loss of stored numbers or messages.
2.Remove the battery cover by pulling up on the slot provided.
3.Lift the battery out of the device using the slot provided.
4.Replace the battery cover by aligning the cover and pressing gently until it clicks into place.
Getting Started |
3 |
Charging the Battery
Keeping track of your battery’s power level is important. If the power level becomes too low, the phone turns off automatically, and you lose any unsaved information.
With the approved Li-Ion battery, you can recharge the battery before it completely runs down.
Note: The battery comes partially charged, but you should fully charge the battery before using your phone. After the first charge, you can use the phone while charging.
Connect the charger cable to the Charger/ Accessories port, then plug the Charger into an electrical outlet.
Incorrect
Battery Capacity
This phone is equipped with a Lithium Ion (Li-Ion) battery.
When the power level is very low, the device plays an alert tone, and the critical power level icon displays. If the battery is not
charged, the device turns off automatically.
Extending Battery Life
Watch your device’s battery indicator and charge the battery before it runs out of power.
Display brightness, backlight time, vibration, and GPS functionality all act to drain your battery. To help conserve battery power:
•Adjust the Backlight Dim and Backlight Off settings.
•Adjust the Keypad Light setting.
•Turn on Power Save mode. For more information, see “Power Save Mode” on page 55.
Press and hold the End/Power Key to turn the phone on.
4
•Two color displays
•Easy to use
•Personal productivity tools, including Calendar, Alarm Clock, and Memo Pad
•Dedicated keys for quick access to popular features, such as Voice Service and Speakerphone
•LED: Blinks for an incoming call, voicemail or message. Glows during charging.
•Outer Screen: Displays information, such as the date and time, signal status and battery strength, and alerts.
•Speaker: Listen to ringtones and alert tones. Listen to other caller’s voices when Speakerphone is on.
•Cover Release Latch: Pull to remove the battery cover.
Understanding Your Phone |
5 |
•Main Screen: View information about your phone’s operation.
•Left Option Key: Press to select the command at the lower left of the display.
•Voice Service Key: From the Main screen, press to launch Voice Service.
•TALK Key: Press to place or answer calls. From the Main screen, press to access Call History, or press and hold to redial.
•Voicemail Key: From the Main screen, press and hold for Voicemail.
•Microphone: Capture sounds during calls.
•BACK Key: Press to delete characters from the display when entering text. When in a menu, press to return to the previous menu. When browsing, press to return to the previous page.
•END/Power Key: Press to end a call. When in a menu, press to return to the Main screen. Press and hold to turn the phone on or off. Press to silence a call ringtone to send a call to voicemail.
•Speaker Key: During a call, press to activate the speakerphone. From the Main screen, press to access Call History, or press and hold to launch Voice Service.
•Right Option Key: Press to select the command at the lower right of the display.
•MENU/OK Key: From the Main screen, press to access the menu. When navigating menus, press to select the highlighted item.
•Navigation Key: Press Up, Down, Left or Right to navigate menus. From the Main screen, press to launch shortcuts.
•Earpiece: Listen to voices and alert sounds.
6
•Volume Key: From the Main screen, press to adjust master volume (with the phone open) or press to adjust voice volume during a call.
•Charger/Accessories Jack: Connect the phone charger or an optional USB cable (not included).
•3.5mm Headset Jack: Connect an optional headset, not included.
•Strap Loop: Attach an optional carrying strap, not included.
Caution! Inserting an accessory into the incorrect jack may damage the phone.
Navigation Key
Press the Navigation Key to scroll and
highlight menu items.
Up
Left Right
Down
From the Main screen, press the Navigation Key to launch favorite features.These are the default favorites; for more information about setting your own favorites, see “Navigation Keys” on page 72.
My Account
Settings |
Send to Recent |
Missed Alerts
Option Keys
The Left Option Key and Right Option Key are defined by what appears above them in the bottom line of the display.
Press an Option Key to access the menu or command in the line above. For example, from the Main screen, press the Left Option Key to access Messaging, or the Right Option Key to access Contacts.
Understanding Your Phone |
7 |
MENU/OK Key
From the Main screen, press the MENU/OK Key to launch Menu,
When scrolling menus, press the MENU/OK
Key to accept a highlighted option.
TALK Key
Press the TALK Key to place or answer calls.
From the Main screen, press the TALK Key to access Call History, or press and hold to launch
Voice Service.
END/Power Key
From the Main screen, press and hold the
END/Power Key to turn the phone on or off. Press the END/Power Key to end a call.
Press the END/Power Key to stop an incoming call ringtone and send the call to voicemail.
When scrolling menus, press the END/Power Key
to return to the Main screen.
Voice Service Key
Press the Voice Service Key to launch Voice Service.
Speaker Key
During a call, press the Speaker Key to activate the speakerphone.
From the Main screen, press the Speaker Key to access Call History, or press and hold to launch
Voice Service.
BACK Key
Press the Back Key to delete characters from the display when entering text.
When in a menu, press the Back Key to return to the previous menu.
When browsing, press the Back Key to return to
the previous page.
Voicemail Key
From the Main screen, press and hold the Voicemail Key to call Voicemail.
Volume Key
From the Main screen, press the
Volume Key to adjust master volume.
During a call, press the Volume Key to adjust the voice volume.
8
Main
The Main screen displays when the phone is in standby mode.
Tue
May 1
Outer
The Outer screen provides basic information about phone status, plus the day and date.
•Status Bar: Presents icons to show network and phone status, battery power, and connection details. For more information, see “Icons” on page 10.
•Foregrounds: Displays Clock, Calendar or Scheduler information, or a personalized greeting, on the Main screen. see “Foreground” on page 52.
•Menu Options: Presents menu options for the option keys below the screen.
Customizing the Displays
Main screen
Customize the main screen by selecting wallpaper, and selecting foregrounds. For more
information, see “Main Screen” on page 52.
Outer screen
Customize the outer screen by selecting wallpaper, and setting the contrast. For more information, see “Outer Screen” on page 53.
Understanding Your Phone |
9 |
Icons
Icons display in the top line of the screen to show the phone’s status.
For a list of all icons, see the Icon Glossary: From the Main screen, press the MENU/OK Key TOOLS + SETTINGS Settings Phone Information Icon Glossary.
Status Bar - Service Icons
Signal Strength: Current signal strength. (More bars = stronger signal.)
No Service: No usable signal is available.
1x Data Status: 1xRTT data service available. When active, the icon is animated.
1x Data Sending: 1xRTT data service transmitting data.
1x DataReceiving: 1xRTT data service receiving data.
1x Data Dormant: Data service dormant.
Status Bar - Message Icons
Text Message: New text message(s).
Multimedia Message: New multimedia message(s).
Urgent Message: New Urgent messages(s).
Voicemail: New voicemail message(s).
Multiple Alerts: You have multiple alert messages.
Missed Multimedia Message: New unread multimedia message(s).
Missed Text Message: New unread text message(s).
Missed Voicemail Message: New voicemail message(s).
Locked Message: Message is locked and cannot be deleted.
Status Bar – Status Icons
Power Level: Battery power level. (Icon shown is fully charged.)
Critical Power Level: Battery power level is low.
10
Status Bar – Status Icons
Location On: Location is on and available for location-based services such as GPS Navigation.
Location Off: Location feature is off. Your location is available only for 911.
TTY: TTY mode is active.
Speakerphone Enabled:
Speakerphone feature is On.
Silence All: Ringtone Volume set to Silence all. No sounds, or vibration, play for incoming calls or alerts.
Vibrate All: Ringer Volume set to Vibrate All. The phone vibrates for incoming calls or alerts.
Ringer and Vibrate: Ringer and Volume are set and the Vibrate option is on. The phone plays the ringtone and vibrates for incoming calls and alerts.
Ringer: Ringer and Volume are set for incoming calls. The phone plays the ringtone for incoming calls and alerts.
Ringer Off: Ringer Volume turned off and vibrate mode is off. No sounds or vibrations for incoming calls or alerts.
Status Bar – Status Icons
Ringtone Off and Vibrate: Ringer Volume set to Ringer Off, Always Vibrate On. The phone will vibrate for incoming calls and alerts.
1 Beep: Ringer Volume set to Beep. The phone beeps for incoming calls and alerts.
1 Beep and Vibrate: Ringer Volume set to Beep, and Vibrate All is on. The phone beep and vibrate for incoming calls and alerts.
Alarm: Alarm set.
Status Bar - Other Icons
Missed Scheduler: Scheduled event start time has passed.
Missed Alarm: Alarm has passed.
Missed Call Alert: You have missed a call alert.
Calendar Event: You have an event scheduled.
Understanding Your Phone |
11 |
The Menu is the starting point for launching your phone’s features.
Press the MENU/OK Key.
Customizing the Menu
Grid View or List View
While viewing the Menu, press LIST VIEW / GRID VIEW to switch between the default grid view and
a list of menu items.
Favorites
Add your favorite features to Favorites, to access them by pressing FAVORITES from the Menu.
1.From the Main screen, press the
MENU/OK Key.
2.Press FAVORITES. Default favorites display in a list.
3.To launch a favorite, use the
Navigation Key to highlight a favorite, then press the MENU/OK Key.
4.To customize Favorites, use the Navigation Key to highlight a favorite, then press
OPTIONS:
•Replace: Highlight an item, then press the MENU/OK Key to replace the existing favorite.
•Remove: Delete the highlighted favorite from the list.
•Remove All: Delete all favorites from the list.
12
Menu Items
Menu Items
MULTIMEDIA: Manage your content on the phone, including ringtones, graphics, and photos.
MY ACCOUNT: Access your Virgin
Mobile account.
CALL HISTORY: View and manage recent calls you dialed, missed, or received.
DOWNLOADS: View and manage content you downloaded from the Web.
MESSAGING: Create and send messages, and view and manage messages you receive.
CONTACTS: Enter, view and manage your contacts.
TOOLS + SETTINGS: Configure your phone to your preferences, and access tools.
MISSED ALERTS: View alerts for events, new messages, or missed calls.
WEB: Browse the Web.
Understanding Your Phone |
13 |
Before using your device, you must activate your service with payLo by Virgin Mobile. You will need your phone’s serial number, printed on a
sticker inside the battery compartment.
1.From your computer web browser, navigate to www.virginmobileusa.com and click on Activate.
2.When prompted, enter the serial number (MEID) printed on a sticker inside the battery compartment.
3.Follow the on-screen instructions to choose your plan and select a payment method.
4.You must follow the Activating Your Device instructions after creating your account in order to start using your phone.
1. From the Main screen, press the
MENU/OK Key TOOLS + SETTINGS Settings Phone Information Activation.
2.Press YES to activate the device. Follow the prompts to complete activation.
When you finish the process, make a phone call to confirm your activation. If the phone is still not activated or you do not have access to the Internet, contact payLo by Virgin Mobile Customer Service at 1-888-322-1122 for
assistance.
For more information about your payLo by Virgin Mobile account, as well as other payLo by Virgin Mobile services, visit us at: www.virginmobileusa.com.
Or, call Virgin Mobile At Your Service:
1-888-322-1122.
14
From the Phone
Manage your payLo by Virgin Mobile account from your phone. You can:
•Check your minutes
•Add money (Top-Ups)
•Change plans, plus a lot more...
For more information about your account, go to
www.virginmobileusa.com.
Check your Balance
To check your payLo by Virgin Mobile account balance from your phone:
From the Main screen, press the
Navigation Key up, then select
Balance + Usage.
– or –
From the Main screen, press the
MENU/OK Key MY ACCOUNT Balance + Usage.
Top-Up Your Account
When your balance is low, Top-Up is how you add money to your payLo by Virgin Mobile account balance. You can Top-Up your payLo by Virgin Mobile account right from your phone. First, buy a Top-Up card at one of the thousands of retailers that carry them, or register your debit card, credit card, or PayPal account at: www.virginmobileusa.com.
1.Buy a Top-Up card from any available retailer.
2.From the Main screen, press the
MENU/OK Key MY ACCOUNT.
3.Use the navigation keys to scroll to the Top-Up link and press the MENU/OK Key.
4.Follow the prompts to enter payment information and complete the process.
From a Computer Web Browser
Log in with your phone number and account PIN at:
www.virginmobileusa.com
My Account |
15 |
Display the phone number assigned to your phone, and other information about your phone.
From the Main screen, press the
MENU/OK Key TOOLS + SETTINGS
Settings Phone Information Phone
Number/User ID.
Your phone offers multiple ways to make calls:
•Enter a phone number, then press the Talk Key.
•Enter a Speed Dial, holding the last digit until the number dials. For more information, see “Making Calls using Speed Dials” on page 31.
•Call a contact from Contacts. For more information, see “Making Calls using Contacts” on page 28.
•Return a call, or call a recent caller from Call History. For more information, see “Making Calls using Call History” on page 22.
Dialing Options
When dialing, you can use these options:
•Press SEND MSG to send a message to the number.
•Press OPTIONS, then press the corresponding option key to initiate an option.
–Save: Save the number to Contacts, to create or update a contact.
–Hard Pause: Add a hard pause in the phone number string, to pause dialing to wait for your action.
–2-Sec Pause: Add a 2-second pause in the phone number string, to pause dialing before continuing.
Tip: Pauses can be useful when dialing automated phone menus, where you might need to press keys to enter passwords or other inputs.
You can also add pauses to numbers you save as contacts, to make routine calling easier.
For more information, see “Using Pauses” on page 20.
16
The phone alerts you to incoming calls. Depending on the phone’s status and the type of call, you may see a combination of:
•Playing the ringtone and/or vibrating.
•Illuminating the backlight.
•Displaying an incoming call message. If the call is from a number stored in Contacts, the name displays. You may also see the caller’s phone number, if available based on their preferences.
To answer a call:
Open the phone, then press the TALK Key.
Tip: These are default answer options. You can choose other options for answering calls. For more information, see “Call Answer” on page 67.
Muting an Incoming Call Ringer
When an incoming call’s ringtone plays, you can quickly mute the ringtone.
Press SILENT to mute the ringtone.
During a call, press an option key for these options:
•Press MUTE to mute the Microphone, so the other party cannot hear your voice.
•Press OPTIONS for these options:
–Speaker On/Speaker Off: Turn the Speakerphone On or Off. You can also press the
Speaker Key to control Speakerphone while in a call.
–Save: Save the other party’s number to Contacts as a new contact or to update an existing contact.
–Contacts: Launch Contacts. For more information, see “Contacts” on page 24.
–Voice Memo: Record the call audio. For more information, see “Voice Memo” on page 50.
–Phone Info: View information about your phone. for more information, see “Phone Information” on page 60.
–Key Mute/Key Unmute: Override the Key Beeps sound setting. Muting the keys prevents unintentional key presses from playing during a call.
–Messages: Open the Messaging menu. For more information, see “Messaging” on page 35.
–Call History: View recent call records. For more information, see “Call History” on page 22.
–Tools: Launch the Tools menu. For more information, see “Tools” on page 42.
Calling 17
Ignoring a call sends the caller directly to voicemail, and stops the incoming call ringtone.
Ignoring an incoming call:
•Press IGNORE.
•Press the END/Power Key.
Press the END/Power Key.
After a call, press an option key for options:
•Press SEND MSG to create a new message, addressed to the other party.
•Press OPTIONS for these options:
–New Group: Create a new group.
–Save: Save the other party’s number to Contacts as a new contact or to update an existing contact.
–Delete: Delete the call record from Call History.
–Delete All: Delete all call records from Call History.
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You can make emergency calls, including calls to 911, from your phone even if the phone is locked or your account is restricted.
When you place an emergency call, the phone automatically goes into emergency mode. While in emergency mode, you have specific options.
To exit Emergency mode:
Press * # until the phone exits Emergency mode.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services, where available.
When you place an emergency call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important! Always be prepared to report your location to the 911 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs) may not be equipped to receive GPS location information from your phone.
Calling 19
To use your phone hands-free, or to share a call with others, press and hold the Speaker Key to turn Speakerphone On or Off.
Caution! Due to increased volume, do not place the phone near your ear when Speakerphone is On.
You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers.
When you save a number with pauses, you can also save the key presses to navigate a menu, separated by pauses, to automate dialing.
You can combine multiple pauses in a number and combine two-second and hard pauses. There are two types of pauses:
•Hard Pause: Stops the dialing sequence, to wait for
action from you. When you press the TALK Key, dialing continues. Places “p” in the number
record to indicate the pause.
•2-Second Pause: Stops the dialing sequence for two seconds, then automatically dials the next set of numbers Places “t” in the number record to indicate the pause.
To dial or save phone numbers with pauses:
1.Enter the phone number or key presses, up to the pause.
2.Press OPTIONS, then select Hard Pause or
2-Sec Pause.
3.Continue entering numbers.
4.Press the TALK Key to dial the number.
– or –
Press OPTIONS Save to save the number in your Contacts.
Note: When dialing a number with a hard pause, press the Talk Key to dial the next set of numbers.
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Abbreviated Dialing is similar to speed dialing, except that you dial digits from the actual phone number, rather than an assigned code.
With Abbreviated Dialing, you can call numbers by dialing just the unique numbers in the telephone number, and your phone fills in the other digits. For example, if you frequently dial numbers in the same area code, you can configure Abbreviated Dialing with the area code, then just dial the remaining digits to place a call. Abbreviated Dialing will add the preconfigured digits before the number to complete the number.
When you turn Abbreviated Dialing On, you store digits to add to the beginning of the digits you dial. For more information about configuring Abbreviated Dialing, see “Abbreviated Dialing” on page 67.
1.Enter digits from a contact’s stored phone number, conforming to the digits you previously stored with Abbreviated Dialing.
2.If only one number matches the combination of your dialed digits and the
stored Abbreviated Dialing digits, press the
TALK Key to call the number.
– or –
If multiple numbers match, highlight a match and press the TALK Key.
Contact Match displays matching contacts as you enter digits or characters when dialing. You can select from the list of matches to make dialing easier.
For more information about configuring Contacts Match, see “Contact Match” on page 69.
1.Enter digits from a contact’s stored phone number.
2.Highlight a match and press the TALK Key.
When placing international calls, Plus Code Dialing automatically inserts the international access code for your location (for example, 011 for international calls made from the US) before the phone number.
1.Press and hold 0 key until you see a “+” on the display screen.
2.Dial the country code and phone number,
and then press the TALK Key. The phone automatically prepends the access
code for international dialing, followed by the country code and phone number.
Calling 21
Call History saves a record of every call that you dial, miss, or answer. Use Call History to return calls, or send a message to the other party in a recent call.
1.From the Main screen, press the
Speaker Key.
–or –
From the Main screen, press the
TALK Key.
2.Calls display by date, time, and contact or phone number. Use the Navigation Key to highlight a call, then use these
options:
•Press the TALK Key to return the call.
•Press the MENU/OK Key to view call details.
•Press SEND MSG to create a new message addressed to the number in the record.
•Press OPTIONS for these options:
–New Group: Create a new group to contain numbers from Call History. Press START, then follow the prompts to create the group.
–Save: Store a number as a New Contact, or update and Existing Contact.
–Delete: Erase the highlighted call.
–Delete All: Erase all call history.
Making Calls using Call History
1.From the Main screen, press the
Speaker Key.
–or –
From the Main screen, press the
TALK Key.
2.Highlight a call, then press the
TALK Key.
Creating or Updating Contacts from Call History
Save a telephone number from a recent call, to create a contact, or update an existing contact.
For more information, see “Adding Contacts from Call History” on page 25 or see “Editing Contacts from Call History” on page 26.
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When you do not answer or ignore an incoming call, the Missed Alerts screen displays to alert you to the missed call, and new voicemail, if appropriate.
From the Missed Alerts screen, you have these options:
•Press the TALK Key or CALL to return the call.
•Highlight an entry and press the MENU/OK Key to open the item (depends on the item).
•Press DISMISS to delete the missed call alert.
Tip: You can quickly view Missed Alerts from standby mode by pressing the MENU/OK Key
MISSED ALERTS.
Calling 23
Use Contacts to manage information about your
contacts.
Launch Contacts from the Main screen, or from the Menu.
From the Main screen, press CONTACTS.
– or –
From the Main screen, press the
MENU/OK Key Contacts.
1.From the Main screen, press CONTACTS.
2.Add New is highlighted automatically. Press the MENU/OK Key to select it, then select New Contact.
3.Enter a Name for the new entry. For more information about entering text, see
“Entering Text” on page 32.
4.Use the Navigation Key to move to the Number field, then enter a phone number.
Press the Navigation Key Down to select a label for the entry (Mobile, Home, Work, Pager, Fax, or Others), then press the
MENU/OK Key.
5.Continue using the Navigation Key to add other information if desired, then press DONE to save the contact.
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Adding Contacts from the Keypad
Enter a telephone number with the keypad, then save it.
1.From the Main screen, use the Keypad to enter the telephone number.
2.Press OPTIONS Save New Contact.
3.Use the Navigation Key to select a label for the entry (Mobile, Home, Work,
Pager, Fax, or Others), then press the
MENU/OK Key.
4.Enter a Name for the new entry.
5.Continue using the Navigation Key to add other information if desired, then press DONE to save the contact.
Adding Contacts from Call History
Save a telephone number from a recent call as a contact.
1.From the Main screen, press the
Speaker Key.
–or –
From the Main screen, press the
TALK Key.
2.Highlight a call and press OPTIONS Save
New Contact.
3.Enter a Name for the new entry. For more information about entering text, see
“Entering Text” on page 32.
4.Continue using the Navigation Key to move to fields to add information for the contact, if desired. While entering information, press OPTIONS for options related to the current field.
5.When you’re finished entering information, press DONE to save the contact.
Contacts 25
Make changes to an existing contact.
1.From the Main screen, press CONTACTS.
2.Find a contact, by using the Navigation Key to browse contacts, or see
“Finding a Contact” on page 28. Highlight the contact, then press OPTIONS Edit Contact.
3.Use the Navigation Key to move to fields to modify or add information.
4.When you’re finished entering information, press DONE to save the contact.
Editing Contacts from the Keypad
Enter a telephone number with the keypad, then save it.
1.From the Main screen, use the Keypad to enter the telephone number.
2.Press OPTIONS Save Existing Contact.
3.Use the Navigation Key to select a label for the for the entry (Mobile, Home, Work, Pager, Fax, or Others) and press the
MENU/OK Key.
4.Continue using the Navigation Key to move to fields to add information for the contact, if desired.
5.When you’re finished entering information, press DONE to save the contact.
Editing Contacts from Call History
Save a telephone number from a recent call to update an existing contact.
1.From the Main screen, press the
Speaker Key.
–or –
From the Main screen, press the
TALK Key.
2.Highlight a call and press OPTIONS Save Existing contact and press the MENU/OK Key.
3.Find a contact, by using the Navigation Key to browse contacts, or see
“Finding a Contact” on page 28.
4.Use the Navigation Key to select a label for the number, for the entry (Mobile, Home, Work, Pager, Fax, or Others) and press the
MENU/OK Key.
5.Continue using the Navigation Key to move to fields to add information for the contact, if desired.
6.When you’re finished entering information, press DONE to save the contact.
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