Panasonic KX-TDA100, KX-TDA200 Installation Manual

Hybrid IP-PBX

Installation Manual

KX-TDA100

Model KX-TDA200

Thank you for purchasing a Panasonic Hybrid IP-PBX.

Please read this manual carefully before using this product and save this manual for future use.

KX-TDA100/KX-TDA200: PMPR Software File Version 3.2000 or later	SD Logo is
	a trademark.

System Components

System Components Table

Category	Model No.	Description
Shelves	KX-TDA100	Basic Shelf
	KX-TDA200	Basic Shelf
Main Processing Card		Main Processing Card (MPR)
MPR Option Card	KX-TDA0105	Memory Expansion Card (MEC)
	KX-TDA0196	Remote Card (RMT)
Trunk Cards	KX-TDA0180	8-Port Analogue Trunk Card (LCOT8)
	KX-TDA0181	16-Port Analogue Trunk Card (LCOT16)
	KX-TDA0182	8-Port DID Card (DID8)
	KX-TDA0183	4-Port Analogue Trunk Card (LCOT4)
	KX-TDA0184	8-Port E & M Trunk Card (E&M8)
	KX-TDA0187	T-1 Trunk Card (T1)
	KX-TDA0188	E-1 Trunk Card (E1)
	KX-TDA0189	8-Port Caller ID/Pay Tone Card (CID/PAY8)
	KX-TDA0193	8-Port Caller ID Card (CID8)
	KX-TDA0284	4-Port BRI Card (BRI4)
	KX-TDA0288	8-Port BRI Card (BRI8)
	KX-TDA0290CE/CJ	PRI Card (PRI30)
	KX-TDA0290	PRI Card (PRI23)
	KX-TDA0480	4-Channel VoIP Gateway Card (IP-GW4)
	KX-TDA0484	4-Channel VoIP Gateway Card (IP-GW4E)
	KX-TDA0490	16-Channel VoIP Gateway Card (IP-GW16)

2 Installation Manual

System Components Table

Category	Model No.	Description
Extension Cards	KX-TDA0143	4 Cell Station Interface Card (CSIF4)
	KX-TDA0144	8 Cell Station Interface Card (CSIF8)
	KX-TDA0170	8-Port Digital Hybrid Extension Card (DHLC8)
	KX-TDA0171	8-Port Digital Extension Card (DLC8)
	KX-TDA0172	16-Port Digital Extension Card (DLC16)
	KX-TDA0173	8-Port Single Line Telephone Extension Card (SLC8)
	KX-TDA0174	16-Port Single Line Telephone Extension Card (SLC16)
	KX-TDA0175	16-Port Single Line Telephone Extension with Message
		Lamp Card (MSLC16)
	KX-TDA0177	16-Port Single Line Telephone Extension Card with Caller ID
		(CSLC16)
	KX-TDA0470	16-Channel VoIP Extension Card (IP-EXT16)
Other Cards	KX-TDA0161	4-Port Doorphone Card (DPH4)
	KX-TDA0162	2-Port Doorphone Card (German Type) (DPH2)
	KX-TDA0164	4-Port External Input/Output Card (EIO4)
	KX-TDA0166	16-Channel Echo Canceller Card (ECHO16)
	KX-TDA0168	Extension Caller ID Card (EXT-CID)
	KX-TDA0190	Optional 3-Slot Base Card (OPB3)
	KX-TDA0191	4-Channel Message Card (MSG4)
	KX-TDA0410	CTI Link Card (CTI-LINK)
Optional SD Memory	KX-TDA0820	SD Memory Card for Software Upgrade
Cards	KX-TDA0920	SD Memory Card for Software Upgrade to Enhanced
		Version
Power Supply Units	KX-TDA0103	L-Type Power Supply Unit (PSU-L)
(PSUs)	KX-TDA0104	M-Type Power Supply Unit (PSU-M)
	KX-TDA0108	S-Type Power Supply Unit (PSU-S)
Cell Stations (CSs)	KX-TDA0141CE	2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-
		interface CS) for DECT Portable Station
	KX-TDA0141	2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-
		interface CS) for 2.4 GHz Portable Station
	KX-TDA0142CE	4-Channel Cell Station Unit Using a CSIF Card for DECT
		Portable Station
	KX-TDA0142	3-Channel Cell Station Unit Using a CSIF Card for 2.4 GHz
		Portable Station

Installation Manual	3

System Components Table

Category	Model No.	Description
Proprietary Equipment	KX-A228	S/M-type Back-up Battery Cable
	KX-A229	L-type Back-up Battery Cable
	KX-A258	Blank Slot Cover
	KX-T30865	Doorphone

Compatible Panasonic Proprietary Telephones

The Hybrid IP-PBX supports the following telephones:

•Digital proprietary telephones (e.g., KX-T7600 series)

•Analogue proprietary telephones (e.g., KX-T7700 series)

•IP proprietary telephones (e.g., KX-NT136)

•Portable stations (e.g., KX-TCA155, KX-TCA255, KX-TD7690)

•DSS consoles (e.g., KX-T7640)

•Single line telephones (e.g., KX-T7710)

Incompatible Panasonic Proprietary Telephones

The Hybrid IP-PBX does not support the following telephones:

•KX-T30800 series proprietary telephones and DSS consoles

•KX-T61600 series proprietary telephones and DSS consoles

•KX-T123200 series proprietary telephones and DSS consoles

•KX-TD7500 DECT portable station

Notes

•For the equipment (e.g., Add-on Key Module, USB Module, Headset*1) that can be connected to a particular telephone, refer to the telephone's manual.

•For other equipment that can be connected to the Hybrid IP-PBX, refer to "1.2.2 System Connection Diagram".

*1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, KX-T7400, and KX-T7500 (except for KX-T7560/KX- T7565) series telephones.

4 Installation Manual

List of Abbreviations

•APT → Analogue proprietary telephone

•DPT → Digital proprietary telephone

•IP-PT → IP proprietary telephone

•PS → Portable station

•PT → Proprietary telephone

•SLT → Single line telephone

Notice

•Some optional service cards and features are not available for certain countries/areas. Consult your certified Panasonic dealer for detailed instructions.

•In this manual, the suffix of each model number (e.g., KX-TDA100NE) is omitted unless necessary.

Important Notice

Prior to connection of this product, please verify that the intended operating environment is supported. Satisfactory performance cannot be guaranteed for the following:

–interoperability and compatibility with all devices and systems connected to this product

–proper operation and compatibility with services provided by telecommunications companies over connected networks

Installation Manual	5

Important Safety Instructions

SAFETY REQUIREMENTS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on the product.

3.Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Clean with a damp cloth.

4.Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

5.Do not place the product on an unstable surface, as a fall may cause serious internal damage.

6.Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never be placed near or over a radiator or other heat source. This product should not be placed in a sealed environment unless proper ventilation is provided.

7.The product should only be connected to the type of electrical power supply specified on the product label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8.For safety purposes this unit is equipped with an earthed plug. If you do not have an earthed outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.

9.Do not allow anything to rest on the power cord. Do not locate this product where the power cord may be stepped on or tripped on.

10.To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.

11.Do not insert objects of any kind into this product through its slots and openings, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on or in the product.

12.To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel should service this product. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock.

13.Unplug this product from the wall outlet and have it serviced by qualified service personnel in the following cases:

a)When the power supply cord or plug is damaged or frayed.

b)If liquid has been spilled into the product.

c)If the product has been exposed to rain or water.

d)If the product does not operate according to the operating instructions. Adjust only the controls that are explained in the operating instructions. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation.

e)If the product has been dropped or the cabinet has been damaged.

f)If product performance deteriorates.

14.Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from lightning.

15.Do not use a telephone in the vicinity of a gas leak to report the leak.

6 Installation Manual

SAVE THESE INSTRUCTIONS

Installation Manual	7

Precaution

•Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the Hybrid IP-PBX.

•This unit should be kept free of dust, moisture, high temperature (more than 40 ˚C) and vibration, and should not be exposed to direct sunlight.

•If you are having problems making calls to outside destinations, follow this procedure to test the trunks:

1.Disconnect the Hybrid IP-PBX from all trunks.

2.Connect known working SLTs to those trunks.

3.Make a call to an external destination using those SLTs.

If a call cannot be carried out correctly, there may be a problem with the trunk that the SLT is connected to. Contact your telephone company.

If all SLTs operate properly, there may be a problem with your Hybrid IP-PBX. Do not reconnect the Hybrid IP-PBX to the trunks until it has been serviced by an authorised Panasonic Factory Service Centre.

•Wipe the unit with a soft cloth. Do not clean with abrasive powders or with chemical agents such as benzene or thinner.

For users in the European Union only

•Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households)

This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

•For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

•Information on Disposal in other Countries outside the European Union

This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.

8 Installation Manual

For users in Germany only

•Machine Noise Information Ordinance, 3rd GPSGV: The highest sound pressure level is 70 dB (A) or less according to EN ISO 7779.

For users in Finland, Norway and Sweden only

•This unit may only be installed in a room or space with restricted access, and equipotential bonding must be applied. For information on earthing, refer to "2.2.5 Frame Earth Connection".

For users in New Zealand only

•This equipment shall not be set to make automatic calls to the Telecom '111' Emergency Service.

•The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

•This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.

•Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PBX) associated with this modem. In order to operate within the limits for compliance with Telecom's Specifications, the associated PBX equipment shall be set to ensure that modem calls are answered between 3 and 30 seconds of receipt of ringing.

•Using the toll services of a company other than Telecom:

If the PBX is set up to use the toll services of a company other than Telecom, the telephone numbers dialled from the Caller Display listings within the PBX will be directed through the toll services of the other company because the telephone numbers include the toll access digit and area code digit. A toll charge may be incurred. Please check with the toll carrier concerned.

•IMPORTANT NOTICE

Under power failure conditions, the connected telephones may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.

•APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER CARRIERS FOR TOLL CALLS

When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero + area code should either be removed when calling back local numbers, or check with your toll carrier that a charge will not be levied.

•All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is used, and what is disclosed to any other party.

For users in Australia only

•No External TRC Terminal is provided due to an Internal Link between PE and TRC.

Installation Manual	9

For users in Taiwan only

•Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX.

Notes

•When disposing of any of the above products, all batteries must be removed. Follow the applicable laws, regulations, and guidelines in your country/area regarding disposal of batteries.

•When replacing a battery, use only the same battery type, or an equivalent recommended by the battery manufacturer.

Notice

Regarding removing or replacing a battery in the circuit board, consult your dealer.

WARNING

•THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL.

•IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.

•UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE.

•WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST, AND THEN RECONNECT THE TELECOM CONNECTION.

•TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

•THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

•DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE BATTERY MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.

•THE SD MEMORY CARD POSES A CHOKING HAZARD. KEEP THE SD MEMORY CARD OUT OF REACH OF CHILDREN.

10 Installation Manual

For Future Reference

Please print, record, and retain the following information for future reference.

Note

The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft.

MODEL NO.

SERIAL NO.

DATE OF PURCHASE

NAME OF DEALER

DEALER'S ADDRESS

DEALER'S TEL. NO.

Installation Manual	11

The KX-TDA100E/KX-TDA200E, the KX-TDA100NE/KX-TDA200NE, the KX- TDA100GR/KX-TDA200GR, and the KX-TDA100CE/KX-TDA200CE are designed to interwork with the:

•Analogue Public Switched Telephone Network (PSTN) of European countries

•Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access

•Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access

•ONP 2048 kbit/s digital structured leased lines (D2048S)

Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:

http://www.doc.panasonic.de

Contact:

Panasonic Services Europe

a Division of Panasonic Marketing Europe GmbH

Panasonic Testing Centre

Winsbergring 15, 22525 Hamburg, Germany

12 Installation Manual

Introduction

This Installation Manual is designed to serve as an overall technical reference for the Panasonic Hybrid IPPBX, KX-TDA100/KX-TDA200. It provides instructions for installing the hardware, and programming the Hybrid IP-PBX using the KX-TDA Maintenance Console.

The Structure of this Manual

This manual contains the following sections:

Section 1 System Outline

Provides general information on the Hybrid IP-PBX, including the system capacity and specifications.

Section 2 Installation

Describes the procedures to install the Hybrid IP-PBX. Detailed instructions for planning the installation site, installing the shelves and optional service cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.

Section 3 Guide for the KX-TDA Maintenance Console

Explains the installation procedure, structure, and basic information of the KX-TDA Maintenance Console.

Section 4 Troubleshooting

Provides information on the Hybrid IP-PBX and telephone troubleshooting.

About the Other Manuals

Along with this Installation Manual, the following manuals are available:

Feature Guide

Describes all basic, optional and programmable features of the Hybrid IP-PBX.

PC Programming Manual

Provides step-by-step instructions for performing system programming using a PC.

PT Programming Manual

Provides step-by-step instructions for performing system programming using a PT.

User Manual

Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.

About the software version of your Hybrid IP-PBX

The contents of this manual apply to Hybrid IP-PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software version of your Hybrid IP-PBX, see "How do I confirm the software version of the PBX or installed cards?" in the FAQ of the PC Programming Manual, or "[190] Main Processing (MPR) Software Version Reference" in the PT Programming Manual.

Trademarks

•Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

•Intel and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

•All other trademarks identified herein are the property of their respective owners.

•Screen shots reprinted with permission from Microsoft Corporation.

Installation Manual	13

Precautions for Users in the United Kingdom

FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.

This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. A 5 amp fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that the replacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI to BS1362.

Check for the ASTA mark or the BSI mark on the body of the fuse.

If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is replaced. If you lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic dealer.

IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY. THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT-OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET.

If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt, please consult a qualified electrician.

WARNING

THIS APPLIANCE MUST BE EARTHED.

IMPORTANT: The wires in the mains lead are coloured as follows:

Green-and-yellow: Earth

Blue: Neutral

Brown: Live

As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows.

The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that is

marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN-AND-YELLOW.

The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or coloured BLACK.

The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or coloured RED.

14 Installation Manual

How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse cover.

The equipment must be connected to direct extension lines, and a payphone should not be connected as an extension.

999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services.

During dialling, this apparatus may tinkle the bells of other telephones using the same line. This is not a fault and we advise you not to call the Fault Repair Service.

Installation Manual	15

Table of Contents

1 System Outline .....................................................................................		19
1.1	System Highlights...........................................................................................................	20
1.1.1	System Highlights .............................................................................................................	20
1.2	Basic System Construction ...........................................................................................	22
1.2.1	Basic Shelf ........................................................................................................................	22
1.2.2	System Connection Diagram ............................................................................................	23
1.3	Optional Equipment........................................................................................................	25
1.3.1	Optional Equipment ..........................................................................................................	25
1.4	Specifications..................................................................................................................	28
1.4.1	General Description ..........................................................................................................	28
1.4.2	Characteristics ..................................................................................................................	30
1.4.3	System Capacity ...............................................................................................................	31

2 Installation.............................................................................................		39
2.1	Before Installation...........................................................................................................	40
2.1.1	Before Installation .............................................................................................................	40
2.2	Installation of the Hybrid IP-PBX ...................................................................................	42
2.2.1	Unpacking .........................................................................................................................	42
2.2.2	Names and Locations .......................................................................................................	43
2.2.3	Opening/Closing the Front Cover......................................................................................	44
2.2.4	Installing/Replacing the Power Supply Unit.......................................................................	46
2.2.5	Frame Earth Connection ...................................................................................................	50
2.2.6	Backup Battery Connection...............................................................................................	51
2.2.7	Installing/Removing the Optional Service Cards...............................................................	53
2.2.8	Types of Connectors .........................................................................................................	58
2.2.9	Attaching a Ferrite Core ....................................................................................................	60
2.2.10	Fastening Amphenol Connector........................................................................................	63
2.2.11	Wall Mounting (KX-TDA200) .............................................................................................	65
2.2.12	Wall Mounting (KX-TDA100) .............................................................................................	67
2.2.13	Floor Standing (KX-TDA200 Only)....................................................................................	69
2.2.14	Surge Protector Installation...............................................................................................	71
2.3	Information about the Main Processing Card...............................................................	74
2.3.1	MPR Card .........................................................................................................................	74
2.3.2	MEC Card (KX-TDA0105).................................................................................................	76
2.3.3	RMT Card (KX-TDA0196) .................................................................................................	77
2.4	Information about the Trunk Cards ...............................................................................	78

2.4.1LCOT4 Card (KX-TDA0183), LCOT8 Card (KX-TDA0180), and LCOT16 Card (KX-

	TDA0181)..........................................................................................................................	78
2.4.2	DID8 Card (KX-TDA0182).................................................................................................	80
2.4.3	CID/PAY8 Card (KX-TDA0189) .........................................................................................	82
2.4.4	CID8 Card (KX-TDA0193).................................................................................................	83
2.4.5	E&M8 Card (KX-TDA0184) ...............................................................................................	84
2.4.6	T1 Card (KX-TDA0187).....................................................................................................	87
2.4.7	E1 Card (KX-TDA0188) ....................................................................................................	90
2.4.8	BRI4 Card (KX-TDA0284) and BRI8 Card (KX-TDA0288)................................................	93
2.4.9	PRI30 Card (KX-TDA0290CE/CJ) ....................................................................................	97
2.4.10	PRI23 Card (KX-TDA0290).............................................................................................	101

16 Installation Manual

2.4.11	IP-GW4 Card (KX-TDA0480) .........................................................................................	104
2.4.12	IP-GW4E Card (KX-TDA0484) .......................................................................................	106
2.4.13	IP-GW16 Card (KX-TDA0490) .......................................................................................	108
2.5	Information about the Extension Cards .....................................................................	110
2.5.1	CSIF4 Card (KX-TDA0143) and CSIF8 Card (KX-TDA0144).........................................	110
2.5.2	DHLC8 Card (KX-TDA0170) ..........................................................................................	112
2.5.3	DLC8 Card (KX-TDA0171) .............................................................................................	115
2.5.4	DLC16 Card (KX-TDA0172) ...........................................................................................	117
2.5.5	SLC8 Card (KX-TDA0173) .............................................................................................	119
2.5.6	EXT-CID Card (KX-TDA0168) ........................................................................................	121

2.5.7SLC16 Card (KX-TDA0174), MSLC16 Card (KX-TDA0175), and CSLC16 Card (KX-

	TDA0177) .......................................................................................................................	122
2.5.8	IP-EXT16 Card (KX-TDA0470).......................................................................................	124
2.6	Information about the Other Cards.............................................................................	126
2.6.1	OPB3 Card (KX-TDA0190).............................................................................................	126
2.6.2	DPH4 Card (KX-TDA0161).............................................................................................	127
2.6.3	DPH2 Card (KX-TDA0162).............................................................................................	129
2.6.4	EIO4 Card (KX-TDA0164) ..............................................................................................	132
2.6.5	ECHO16 Card (KX-TDA0166)........................................................................................	135
2.6.6	MSG4 Card (KX-TDA0191) ............................................................................................	136
2.6.7	CTI-LINK Card (KX-TDA0410) .......................................................................................	137
2.7	Connection of Extensions ...........................................................................................	139
2.7.1	Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ..........................	139
2.7.2	Parallel Connection of the Extensions............................................................................	140
2.7.3	Digital EXtra Device Port (Digital XDP) Connection .......................................................	142
2.7.4	First Party Call Control CTI Connection .........................................................................	147
2.8	Connection of DECT Portable Stations ......................................................................	148
2.8.1	Overview.........................................................................................................................	148
2.8.2	Procedure Overview .......................................................................................................	150
2.8.3	Site Planning ..................................................................................................................	152
2.8.4	Before Site Survey..........................................................................................................	156
2.8.5	Site Survey Using the KX-TCA255/KX-TD7590 .............................................................	160
2.8.6	After Site Survey.............................................................................................................	164
2.8.7	Connecting a Cell Station to the Hybrid IP-PBX.............................................................	165
2.8.8	Wall Mounting.................................................................................................................	174
2.9	Connection of 2.4 GHz Portable Stations...................................................................	176
2.9.1	Overview.........................................................................................................................	176
2.9.2	Procedure Overview .......................................................................................................	178
2.9.3	Site Planning ..................................................................................................................	180
2.9.4	Before Site Survey..........................................................................................................	184
2.9.5	Site Survey .....................................................................................................................	186
2.9.6	After Site Survey.............................................................................................................	190
2.9.7	Connecting a Cell Station to the Hybrid IP-PBX.............................................................	191
2.9.8	Wall Mounting.................................................................................................................	199
2.10	Connection of Doorphones, Door Openers, External Sensors, and External Relays..........	201
2.10.1	Connection of Doorphones, Door Openers, External Sensors, and External Relays ........	201
2.11	Connection of Peripherals...........................................................................................	204
2.11.1	Connection of Peripherals ..............................................................................................	204
2.12	Power Failure Connections .........................................................................................	208
2.12.1	Power Failure Connections.............................................................................................	208

Installation Manual	17

2.13	Starting the Hybrid IP-PBX...........................................................................................	212
2.13.1	Starting the Hybrid IP-PBX .............................................................................................	212

3 Guide for the KX-TDA Maintenance Console ...................................		215
3.1	Overview ........................................................................................................................	216
3.1.1	Overview .........................................................................................................................	216
3.2	Connection ....................................................................................................................	217
3.2.1	Connection ......................................................................................................................	217
3.3	Installation of the KX-TDA Maintenance Console......................................................	219
3.3.1	Installing and Starting the KX-TDA Maintenance Console..............................................	219

4 Troubleshooting..................................................................................		223
4.1	Troubleshooting ............................................................................................................	224
4.1.1	Installation .......................................................................................................................	224
4.1.2	Connection ......................................................................................................................	226
4.1.3	Operation ........................................................................................................................	228
4.1.4	Using the Reset Button ...................................................................................................	230
4.1.5	Troubleshooting by Error Log ..........................................................................................	231

5 Appendix .............................................................................................		233
5.1	Revision History............................................................................................................	234
5.1.1	PMPR Software File Version 1.1xxx ...............................................................................	234
5.1.2	PMPR Software File Version 2.0xxx ...............................................................................	235
5.1.3	PMPR Software File Version 3.0xxx ...............................................................................	236
5.1.4	PMPR Software File Version 3.2xxx ...............................................................................	237
Index	..........................................................................................................	239

18 Installation Manual

Section 1

System Outline

This section provides general information on the Hybrid IPPBX, including the system capacity and specifications.

Installation Manual	19

1.1 System Highlights

1.1System Highlights

1.1.1System Highlights

Networking Features

This Hybrid IP-PBX supports the following networking features:

TIE Line Service

A TIE line is a privately leased communication line between 2 or more PBXs, which provides cost effective communications between company members at different locations.

Virtual Private Network (VPN)

VPN is a service provided by the telephone company. It uses an existing line as if it were a private line.

QSIG Network

QSIG is a protocol which is based on ISDN (Q.931) and offers enhanced PBX features in a private network.

Voice over Internet Protocol (VoIP) Network

The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets and sent through this network.

Built-in Small Call Centre Features

An incoming call distribution group can be used as a small call centre with the following features:

Queuing Feature

When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night).

Log-in/Log-out

Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups manually. While logged-in, a member extension can have a preprogrammed time period automatically for refusing calls after completing the last call (Wrap-up).

VIP Call

It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order.

Computer Telephony Integration (CTI) Features

Connecting a PC to a DPT, or connecting a CTI server to this Hybrid IP-PBX allows function of the PC, PBX and extension to be integrated so that, for example, detailed caller information can be taken from a database and displayed on the PC as a call arrives, or the PC can dial numbers for the extension automatically.

Voice Mail Features

This Hybrid IP-PBX supports Voice Processing Systems (VPS) with DTMF Integration as well as DPT (Digital) Integration.

Parallelled Telephone Features

By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards.

20 Installation Manual

1.1 System Highlights

Parallel Mode

An SLT can be connected to an APT or DPT which is connected to a Super Hybrid Port of the PBX. The SLT shares the same extension number with the APT or DPT.

EXtra Device Port (XDP) Mode

An SLT can be connected to a DPT which is connected to a Super Hybrid Port of the PBX. Unlike parallel mode, XDP mode allows each telephone to act as an independent extension with its own extension number.

Digital XDP

A DPT can be connected to another DPT which is connected to a DPT port or a Super Hybrid Port of the PBX. Similar to XDP mode, each DPT acts as an independent extension with its own extension number.

Portable Station (PS) Features

PSs can be connected to this Hybrid IP-PBX. It is possible to use the Hybrid IP-PBX features using the PS like a PT. A PS can also be used in parallel with a wired telephone (Wireless XDP Parallel Mode). In this case, the wired telephone is the main telephone and the PS is the sub telephone.

PC Phone/PC Console Features

This Hybrid IP-PBX supports PC Phone and PC Console. These Panasonic CTI applications provide advanced features combining telephone and PC, such as the ability to display detailed caller information, including a photograph, on the screen of the PC when a call is received, or to dial a telephone number automatically just by selecting a name.

Hospitality Features

This Hybrid IP-PBX has several features that support its use in a hotel-type environment. Extensions corresponding to guest rooms can be "checked in" or "checked out" by a designated hotel operator, who can also check or set wake-up calls, and print out records of guest charges.

Installation Manual	21

1.2 Basic System Construction

1.2Basic System Construction

1.2.1Basic Shelf

The basic shelf contains an MPR card for controlling the Hybrid IP-PBX. To use the system, install a power supply unit (PSU) in the PSU Slot and optional service cards in the basic shelf.

KX-TDA100

KX-TDA200

Construction of the Basic Shelf

A:Slots for Expansion

B:MPR Card

A A

B B

22 Installation Manual

1.2 Basic System Construction

1.2.2System Connection Diagram

Private

IP Network

Trunk (Telephone Company Lines)

Analogue/BRI/PRI/T1/E1

Remote PC

Router

Hybrid IP-PBX

					PC
Batteries
					IP-PT
		SLT		SLT	IP Softphone
PC
		Fax Machine		DPT	CTI Server
Printer
					PC
External Sensor/		Wireless Phone
External Relay Device				APT	DSS Console
					PC
		ISDN Telephone
Doorphone & Door Opener
				DPT	DSS Console
BGM/Music On Hold (MOH)		PS	CS
					USB
Pager/	Amplifier			KX-T7636/	PC
Speaker
				KX-T7633
		Voice Processing
		System
				KX-T7600 DPT	KX-T7600 DPT

Installation Manual	23

1.2 Basic System Construction

Hybrid IP-PBX

KX-T7636/

PC

KX-T7600

KX-T7600

LCOT4

DLC16

KX-T7633

DPT

DPT

(KX-TDA0183)

(KX-TDA0172)

LCOT16

DLC8

(KX-TDA0171)

Voice

LCOT16

(KX-TDA0181)

Processing

(KX-TDA0181)

LCOT8

DPT

DSS Console

PT-interface CS

PS

System

LCOT8

(KX-TDA0180)

(KX-TDA0180)

CID/PAY8

(KX-TDA0189)

CID8

KX-T7636/

(KX-TDA0193)

DHLC8

APT

DPT

DSS Console

Fax Machine

PC

Analogue

KX-T7633

(KX-TDA0170)

Trunk

DID8

CSLC16

(KX-TDA0182)

Telephone

E & M Line

(KX-TDA0177)

Company

ISDN BRI Line

E&M8

MSLC16

SLT

Wireless Phone

PT-interface CS

PS

KX-T7600

KX-T7600

(KX-TDA0184)

(KX-TDA0175)

Voice

(Digital Trunk)

DPT

DPT

Processing

SLC16

BRI4

System

(KX-TDA0284)

(KX-TDA0174)

ISDN PRI Line

BRI8

SLC8

(Digital Trunk)

(KX-TDA0288)

(KX-TDA0173)

PRI30

EXT-CID

SLT

Wireless Phone

Fax Machine

T1 Line

(KX-TDA0168)

(KX-TDA0290

(Digital Trunk)

CE/CJ)

PRI23

IP-EXT16

E1 Line

(KX-TDA0290)

(Digital Trunk)

(KX-TDA0470)

LAN

T1

CSIF4

(KX-TDA0187)

(KX-TDA0143)

E1

CSIF8

(KX-TDA0144)

(KX-TDA0188)

CS

PS

IP Softphone

IP-PT

CTI-LINK

IP-GW4

(KX-TDA0410)

LAN

(KX-TDA0480)

OPB3

IIP-GW4E

Private

Router

(KX-TDA0190)

(KX-TDA0484)

IP Network

IP-GW16

DPH4

(KX-TDA0490)

(KX-TDA0161)

PC

CTI Server

DPH2

Doorphone & Door Opener

(KX-TDA0162)

EIO4

(KX-TDA0164)

ECHO16

External Sensor/External Relay Device

PSU-S/M/L

(KX-TDA0166)

(KX-TDA0108/

MSG4

Batteries

KX-TDA0104/

(KX-TDA0191)

KX-TDA0103)

MPR

USB

Station Message

(Installed by default)

CTI Server

Detail Recording (SMDR)

MEC

RMT

Amplifier

Pager/Speaker

(KX-TDA0105)

(KX-TDA0196)

Radio

PC

Mountable Equipment

24 Installation Manual

1.3 Optional Equipment

1.3Optional Equipment

1.3.1Optional Equipment

Model No.	Model Name	Description
KX-TDA0103	L-Type Power Supply Unit (PSU-L)	Power Supply Unit for KX-TDA200. Total power
		output of 279 W. Safety Class 1 compliant.
KX-TDA0104	M-Type Power Supply Unit (PSU-M)	Power Supply Unit for KX-TDA100 and KX-TDA200.
		Total power output of 140.4 W. Safety Class 1
		compliant.
KX-TDA0105	Memory Expansion Card (MEC)	Memory expansion card to increase system data
		storage space, enable Broadcasting and Call Billing
		for Guest Room features, and double the number of
		DPTs, using Digital XDP connection. To be mounted
		on the MPR card.
KX-TDA0108	S-Type Power Supply Unit (PSU-S)	Power Supply Unit for KX-TDA100. Total power
		output of 74 W. Safety Class 1 compliant.
KX-TDA0143	4 Cell Station Interface Card (CSIF4)	4-port CS interface card for 4 CSs.
KX-TDA0144	8 Cell Station Interface Card (CSIF8)	8-port CS interface card for 8 CSs.
KX-TDA0161	4-Port Doorphone Card (DPH4)	4-port doorphone card for 4 doorphones and 4 door
		openers. To be mounted on the OPB3 card.
KX-TDA0162	2-Port Doorphone Card (German	2-port doorphone card for 2 German-type
	Type) (DPH2)	doorphones and 2 door openers. To be mounted on
		the OPB3 card.
KX-TDA0164	4-Port External Input/Output Card	4-port external input/output card. To be mounted on
	(EIO4)	the OPB3 card.
KX-TDA0166	16-Channel Echo Canceller Card	16-channel card for echo cancellation during
	(ECHO16)	conferences. To be mounted on the OPB3 card.
KX-TDA0168	Extension Caller ID Card (EXT-CID)	Sends Caller ID signals to extension ports. To be
		mounted on the SLC8 card only.
KX-TDA0170	8-Port Digital Hybrid Extension Card	8-port digital hybrid extension card for DPTs, APTs,
	(DHLC8)	SLTs, DSS consoles, and PT-interface CSs, with 2
		power failure transfer (PFT) ports.
KX-TDA0171	8-Port Digital Extension Card (DLC8)	8-port digital extension card for DPTs, DSS
		consoles, and PT-interface CSs.
KX-TDA0172	16-Port Digital Extension Card	16-port digital extension card for DPTs, DSS
	(DLC16)	consoles, and PT-interface CSs.
KX-TDA0173	8-Port Single Line Telephone	8-port extension card for SLTs with 2 power failure
	Extension Card (SLC8)	transfer (PFT) ports.
KX-TDA0174	16-Port Single Line Telephone	16-port extension card for SLTs with 4 power failure
	Extension Card (SLC16)	transfer (PFT) ports.

Installation Manual	25

1.3 Optional Equipment

Model No.	Model Name	Description
KX-TDA0175	16-Port Single Line Telephone	16-port extension card for SLTs with Message
	Extension with Message Lamp Card	Waiting Lamp control and 4 power failure transfer
	(MSLC16)	(PFT) ports. Maximum power output of 160 V/90 V
		for Message Waiting Lamp control.
KX-TDA0177	16-Port Single Line Telephone	16-port extension card for SLTs with Caller ID (FSK)
	Extension Card with Caller ID	and 4 power failure transfer (PFT) ports.
	(CSLC16)
KX-TDA0180	8-Port Analogue Trunk Card (LCOT8)	8-port analogue trunk card with 2 power failure
		transfer (PFT) ports.
KX-TDA0181	16-Port Analogue Trunk Card	16-port analogue trunk card with 4 power failure
	(LCOT16)	transfer (PFT) ports.
KX-TDA0182	8-Port DID Card (DID8)	8-port DID trunk card.
KX-TDA0183	4-Port Analogue Trunk Card (LCOT4)	4-port analogue trunk card with 2 power failure
		transfer (PFT) ports.
KX-TDA0184	8-Port E & M Trunk Card (E&M8)	8-port E & M (TIE) trunk card. Type 5 support.
KX-TDA0187	T-1 Trunk Card (T1)	1-port T1 trunk card. EIA/TIA standard compliant.
KX-TDA0188	E-1 Trunk Card (E1)	1-port E1 trunk card. ITU-T standard compliant.
KX-TDA0189	8-Port Caller ID/Pay Tone Card (CID/	8-port Caller ID signal type FSK/FSK (with Call
	PAY8)	Waiting Caller ID [Visual Caller ID])/DTMF, and 8-
		port Pay Tone Service (12 kHz/16 kHz). To be
		mounted on the LCOT8/LCOT16 cards.
KX-TDA0190	Optional 3-Slot Base Card (OPB3)	Optional 3-slot base card for mounting a maximum
		of 3 option cards from the following: MSG4, DPH4,
		DPH2, or ECHO16 card.
KX-TDA0191	4-Channel Message Card (MSG4)	4-channel message card. To be mounted on the
		OPB3 card.
KX-TDA0193	8-Port Caller ID Card (CID8)	8-port Caller ID signal type FSK/FSK (with Call
		Waiting Caller ID [Visual Caller ID])/DTMF. To be
		mounted on the LCOT8/LCOT16 cards.
KX-TDA0196	Remote Card (RMT)	Analogue modem card for remote communication
		with the Hybrid IP-PBX. ITU-T V.90 support. To be
		mounted on the MPR card.
KX-TDA0284	4-Port BRI Card (BRI4)	4-port ISDN Basic Rate Interface card with 1 power
		failure transfer port. EURO-ISDN/ETSI compliant.
KX-TDA0288	8-Port BRI Card (BRI8)	8-port ISDN Basic Rate Interface card with 1 power
		failure transfer port. EURO-ISDN/ETSI compliant.
KX-TDA0290CE/CJ	PRI Card (PRI30)	1-port ISDN Primary Rate Interface card (30B
		channels). EURO-ISDN/ETSI compliant.
KX-TDA0290	PRI Card (PRI23)	1-port ISDN Primary Rate Interface card (23B
		channels). NI (North American standard ISDN
		protocol) compliant.
KX-TDA0410	CTI Link Card (CTI-LINK)	Ethernet card for CTI communication via 10BASE-T
		port. CSTA Phase 3 protocol compatible.

26 Installation Manual

		1.3 Optional Equipment
Model No.	Model Name	Description
KX-TDA0470	16-Channel VoIP Extension Card (IP-	16-channel VoIP extension card. Compliant with
	EXT16)	Panasonic proprietary protocol, and ITU-T G.729a
		and G.711 CODEC methods.
KX-TDA0480	4-Channel VoIP Gateway Card (IP-	4-channel VoIP gateway card. Compliant with VoIP
	GW4)	H.323 V.2 protocol, and ITU-T G.729a and G.723.1
		CODEC methods. G3 fax support.
KX-TDA0484	4-Channel VoIP Gateway Card (IP-	4-channel VoIP gateway card. Compliant with VoIP
	GW4E)	H.323 V.2 protocol, and ITU-T G.729a, G.723.1, and
		G.711 CODEC methods.
KX-TDA0490	16-Channel VoIP Gateway Card (IP-	16-channel VoIP gateway card. Compliant with VoIP
	GW16)	H.323 V.2 protocol, and ITU-T G.729a, G.723.1, and
		G.711 CODEC methods.
KX-TDA0820	SD Memory Card for Software	Optional SD Memory Card to upgrade PMPR file
	Upgrade	version 1.xxxx Hybrid IP-PBX. For more details,
		refer to the SD Memory Card Installation/Upgrade
		Guide.
KX-TDA0920	SD Memory Card for Software	Optional SD Memory Card to use enhanced
	Upgrade to Enhanced Version	features. For more details, refer to the SD Memory
		Card Installation/Upgrade Guide.

Note

For the maximum number of optional service cards that can be installed in the Hybrid IP-PBX, refer to "1.4.3 System Capacity".

Installation Manual	27

1.4 Specifications

1.4Specifications

1.4.1General Description

	Control Bus		Original bus (16-bit, 8 MHz, 10 megabytes per second)
	Communication Bus		H.100 bus conformity (1024 time slots)
	Switching		Non-blocking
	Power Input	PSU-S	100 V AC to 130 V AC, 1.4 A/200 V AC to 240 V AC, 0.8 A,
			50 Hz/60 Hz
		PSU-M	100 V AC to 130 V AC, 2.5 A/200 V AC to 240 V AC, 1.4 A,
			50 Hz/60 Hz
		PSU-L	100 V AC to 130 V AC, 5.1 A/200 V AC to 240 V AC, 2.55 A,
			50 Hz/60 Hz
	External Battery		+36 V DC (+12 V DC × 3, recommended maximum capacity
			is 28 Ah)
	Maximum Power Failure Tolerance		300 ms (without using backup batteries)
	Memory Backup Duration		7 years
	Dialling	Trunk	Dial Pulse (DP) 10 pps, 20 pps
			Tone (DTMF) Dialling
		Extension	Dial Pulse (DP) 10 pps, 20 pps
			Tone (DTMF) Dialling
	Mode Conversion		DP-DTMF, DTMF-DP
	Ring Frequency		20 Hz/25 Hz (selectable)
	Trunk Loop Limit		1600 Ω maximum
	Operating	Temperature	0 ˚C to 40 ˚C
	Environment
		Humidity	10 % to 90 % (non-condensing)
	Conference Call Trunk		From 10 × 3-party conference call to 4 × 8-party conference
			call
	Music on Hold (MOH)		2 ports (Level Control: -11 dB to +11 dB in 1 dB steps)
			MOH1: External Music Source port
			MOH2: Selectable Internal/External Music Source port
	Paging	Internal	Level Control: -15 dB to +6 dB in 3 dB steps
		External	2 ports (Volume Control: -15 dB to +15 dB in 1 dB steps)
	Serial Interface Port	RS-232C	1 (maximum 115.2 kbps)
		USB	1

28 Installation Manual

			1.4 Specifications
Extension Connection Cable		SLT	1-pair wire (T, R)
		DPT	1-pair wire (D1, D2) or
			2-pair wire (T, R, D1, D2)
		APT	2-pair wire (T, R, D1, D2)
		PT-interface CS	1-pair wire (D1, D2)
		DSS Console and Add-on	1-pair wire (D1, D2)
		Key Module
Dimension	KX-TDA100	334 mm (W) × 390 mm (H) × 270 mm (D)
	KX-TDA200	430 mm (W) × 415 mm (H) × 270 mm (D)
Weight (when fully	KX-TDA100	Under 12 kg
mounted)
	KX-TDA200	Under 16 kg

Installation Manual	29

1.4 Specifications

1.4.2Characteristics

Terminal Equipment Loop Limit	• PT: KX-T7600 series DPT: 90 Ω; all other DPTs/APTs: 40 Ω
	• SLT: 600 Ω including set
	• Doorphone: 20 Ω
	• CS: 130 Ω; PT-interface CS: 65 Ω
Minimum Leakage Resistance	15 000 Ω minimum
Maximum Number of Extension	1 for PT or SLT
Instruments per Line	2 by Parallel or eXtra Device Port connection of an APT/DPT and an SLT
	3 by Digital eXtra Device Port connection of 2 DPTs and an SLT
Ring Voltage	75 Vrms at 20 Hz/25 Hz depending on the Ringing Load
Trunk Loop Limit	1600 Ω maximum
Hookswitch Flash/Recall Timing	24 ms to 2032 ms
Range
BRI Cards Internal ISDN Mode	Supply Voltage: 40 V
	Power Supply (BRI4): 4.5 W per 1 line, 10 W per 4 lines
	Power Supply (BRI8): 4.5 W per 1 line, 20 W per 8 lines
	Power Supply Method: Phantom Power Supply
Door Opener Current Limit	24 V DC/30 V AC, 1 A maximum
External Relay Current Limit	24 V DC/30 V AC, 1 A maximum
External Sensor Current Limit	Power to the external sensor is provided from the EIO4 card and must be
	grounded through the EIO4 card. For the connection diagram, refer to
	"2.6.4 EIO4 Card (KX-TDA0164)". The Hybrid IP-PBX detects input from
	the sensor when the signal is under 100 Ω.
Paging Terminal Impedance	600 Ω
MOH (Music on Hold) Terminal	10 000 Ω
Impedance

30 Installation Manual