Panasonic KX-TCD420 User Manual

	Digital Cordless Answering System
		Operating Instructions
Contents		Model No. KX-TCD420E
Preparation

Before Initial Use .........................	2
Important Information ..................	3
Setting up ....................................	4
Cordless Telephone
Using the Telephone ...................	9
Making Calls..............................	10
Caller ID ....................................	11
Answering Calls.........................	13
Phonebook ................................	14
Handset Settings .......................	18
Base Unit Settings.....................	24
Initial Settings ............................	26
Multi-unit User Operation...........	28
Intercom ....................................	32
Answering System
Answering System.....................	33
Remote Operation .....................	40
Useful Information
Before Requesting Help ............	41
Technical Information ................	44
Index..........................................	45
Guarantee .................................	46

1 4 7

R

C

	2	3
	5	6
	ALL
	8	9
	ON
	0
	OFF
	INT

Caller ID Compatible

PLEASE READ BEFORE USE AND SAVE.

Charge the battery for about 7 hours before initial use.

Information Useful System Answering Telephone Cordless Preparation

Before Initial Use

Thank you for purchasing your new Panasonic digital cordless telephone.

•Order accessory items for all Communications Products with ease and confidence either by telephoning our Customer Care Centre on:

08700 100 076 Monday - Friday 9:00am - 5:30pm

•Or go on line through our Internet Accessory ordering application at shop@Panasonic http://www.panasonic.co.uk

•Most major credit and debit cards accepted.

•All enquires transactions and distribution facilities are provided directly by Panasonic UK Ltd.

•It couldn’t be simpler!

Dear purchaser,

You have acquired a KX-TCD420E, which is a product made in regard with

the European Standards for Cordless Telephones (DECT). DECT technology is characterized by high-security protection against interceptions as well as high-quality digital transmission. This telephone was designed for a wide range of applications. For example, this telephone can be used within a network of base units and handsets, constituting a telephone system which:

•operates up to 6 handsets at one base unit.

•allows an intercom between 2 handsets.

•allows the operation of a handset at up to 4 base units, expanding the communication radio area.

Caller ID Service, where available, is a telephone company service. After subscribing to Caller ID, this phone will display the caller’s phone number.

Accessories (included)
AC Adaptor	Telephone Line	Rechargeable	Battery Cover
PQLV19E	Cord	Batteries	PQKK10134Z4
	PQJA87S	(AAA size)
	(for UK)	HHR-4EPT/BA2
		(P03P)

Additional accessories are available for purchase. Contact your Panasonic Customer Care Helpline for further details. U.K. 08700 100 076 R.O.I. 01289 8333

2

Important Information

Only use the power supply included with the product.

Do not connect the AC Adaptor to any AC outlet other than the standard AC220240V.

The apparatus is approved for use with PQLV19E power supply.

This apparatus is unable to make emergency telephone calls under the following conditions:

•The portable handset batteries need recharging, or have failed.

•During a mains power failure.

•When the Key Lock is set to ON.

•When the unit is in Direct Call mode.

Do not open the base unit or handset (other than to change the batteries). This apparatus should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Care should be taken that objects do not fall onto, and liquids are not spilled into the unit. Do not subject this unit to excessive smoke, dust, mechanical vibration or shock.

Environment

Do not use this unit near water.

This unit should be kept away from heat sources such as radiators, cookers, etc. It should also not be placed in rooms where the temperature is less than 5°C or greater than 40°C.

The AC Adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is accessible.

WARNING:

TO PREVENT THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY OTHER TYPE OF MOISTURE.

Battery Caution

Use only specified batteries.

Only use rechargeable batteries.

Do not mix old and new batteries.

Do not dispose of batteries in a fire, they may explode.

Check local waste management codes for special disposal instructions.

Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. Exercise care in handling the batteries in order not to short the batteries with conductive materials such as rings, bracelets and keys.

The batteries and/or conductor may overheat and cause burns.

Charge the batteries provided in accordance with the information given in this operating guide.

Location

•For maximum distance noise-free operation, place your base unit:

-Away from electrical appliances such as TV, radio, personal computer or another phone.

-In a convenient high and central location.

Safety Caution

The ringer tone is reproduced through the earpiece. To avoid damage to hearing, first answer the call, then hold the phone to the ear.

Preparation

Helpline Tel.No. :U.K. 08700 100 076 R.O.I. 01289 8333

3

Setting up

Connection

Do not connect the telephone line cord to the phone socket 4 until the handset is fully charged.

Plug in the AC adaptor and the telephone line cord in order 1, 2, 3. (Switch on AC mains outlet.)

		LINE
	1
Hook	2	4

Fasten the AC adaptor cord to prevent it from being disconnected.

3

The AC adaptor must remain connected at all times (It is normal for the adaptor to feel warm during use).

• Never install telephone wiring during a lightning storm.

Battery Installation

Please ensure the batteries are inserted as shown. part should be inserted first. Close the cover as indicated by the arrow.

• When you replace the batteries, part should be removed first.

To replace the battery:

Press the notch on the cover firmly and slide it as indicated by the arrow. Replace 2 batteries and close the cover then charge the handset for about 7 hours.

4

Setting up

Battery Charge

At the time of shipment, the batteries are not charged. To charge, place the handset on the base unit. Please charge the batteries for about 7 hours before initial use. During charging, the battery icon is as shown below.

Fully charged	During charging
(Flashing)
Display icon	Battery strength
	High
	Medium
	Low
	Needs to be
	charged

The handset which power is off will be turned on automatically when it is placed on the base unit.

In normal use, the handset and the base unit should be powered on at all times.

Battery Life

Battery life is dependent on use and conditions but in general when using fully charged Ni-MH batteries (700 mAh): Talk time: 10hrs approx.

Standby time: 120hrs approx.

When using Ni-Cd batteries (250 mAh): Talk time: 4hrs approx.

Standby time: 40hrs approx. (Times indicated are for peak performance)

The batteries reach peak performance after several full charge/discharge cycles. The batteries cannot be overcharged unless they are repeatedly removed and replaced.

If battery life is shortened then please check that battery and charge terminals are clean.

For maximum battery life, it is recommended that the handset is not recharged until battery icon flashes .

Preparation

Helpline Tel.No. :U.K. 08700 100 076 R.O.I. 01289 8333

5

Setting up

Symbols Used in This Operating Instructions

Symbol	Meaning

To search the desired item, press UP or DOWN.

To select the desired item, press RIGHT.

To search and then to select the desired item, press UP or DOWN then

RIGHT.

To move the cursor to the right or to the left, press RIGHT or LEFT.

To go to the next step.

" " The words in " " indicate the words in display.

Replacing the Batteries

If the icon flashes after a few telephone calls even when the handset batteries have been fully charged, 2 batteries must be replaced.

Charge new batteries for approximately 7 hours before initial use.

(The telephone line cord must not be connected to the telephone socket at this time.)

When replacing the batteries, ensure that the correct battery type is selected.

Selecting the Battery Type

1	2	3	4
Press	Search/Select	Search/Select	Search/Select
MENU.	"SETTING HS".	"OTHER OPT".	"BATTERY TYPE".
5

Search/Select

"NI-CD" or "NI-MH".

•To exit the operation, press any time.

•Do not use non-rechargeable batteries. If non-rechargeable batteries are fitted and start charging, it may cause the leakage of the battery electrolyte.

Please use only Panasonic P03P(Ni-MH) or P03H(Ni-Cd) batteries.

6

Setting up

Location of Controls

Handset

	1 -	:	PHONEBOOK Button
Receiver	2 -	TALK Button

Display					3 -	Navigator Key
1				6	4 -		REDIAL/PAUSE Button
2
				7	5 -		RECALL Button
3						R
4	1	2	C	8	6 -	:	MENU/OK Button
			3
	4
5		5	6
					7 -	OFF/POWER Button
	7
		8	ALL
Charge			9	9
	R		ON		8 -	C	CLEAR Button
Contact		0	OFF	Charge
			INT
Microphone				Contact
					9 -		INTERCOM Button
						INT

Base unit

Preparation

LINE

Handset Display

Within range of a base unit

Out of range/No registration/ No power on base unit

Paging

Making or answering calls

Phonebook Mode

In Setting Mode

Battery strength is low.

Battery strength is high.

Answering System ON

PAGE Button

and Indicator

Call BAR ON (p.21)

Direct Call ON (p.22)

Key Lock ON (p.23)

Ringer Volume OFF (p.19)

Helpline Tel.No. :U.K. 08700 100 076 R.O.I. 01289 8333

7

Setting up

Wall Mounting

This unit can be mounted on a wall.

-Insert screws into the wall. The centre of the screw hole should be 8 cm horizontally apart.

-Connect the AC adaptor and the telephone line cord.

-Arrange the wires as shown, then mount the unit.

8 cm

Wall Template

8 cm

8

	Using the Telephone
Power On/Off
Power on	Power off
Press for more than	Press for more than
1 second. *1	2 seconds. *2

*1 When button is released, the display changes to the standby mode. *2 The display goes blank.

Making a Call

Pre-dialling Post-dialling

1 Phone Number *1 2	1	2 Phone Number
Press TALK.		Press TALK.

*1 If you need correction, press CLEAR. Digit is cleared to the left, then enter numbers.

Answering a Call	Terminating a Call
	(During a call)
Press TALK. *1	Press OFF.

•Each ringer will start ringing with lower volume then gradually increase the volume when receiving a call.

*1 You can also answer a call by pressing any dialling button, INTERCOM, t or x.

Setting the Clock/Date

After a mains power failure the clock needs to be reset. Ensure that icon is not flashing.

1		2	"INPUT CODE" 3		Time
					Enter time.
	Press MENU.	Search/Select			4-digit
					(24 hour clock) *1
		"SETTING BS".
4	5	"INPUT CODE" 6		twice	Date	7
					Enter day,
	Press OK.	Press			month then	Press OK.
		RIGHT.			year. *2
• To exit the operation, press			any time.
*1 For example, to set 7:15, enter 0715.
*2 For example, to set the 16th of February, 2003, enter 160203.
	Helpline Tel.No. :U.K. 08700 100 076			R.O.I. 01289 8333		9

Telephone Cordless

Making Calls

Redialling

The last 10 numbers dialled are stored in the redial list automatically.

Dialling with the Redial List Dialling the Last Number Dialled

1	2		3	1	2
	Press	Search the desired		Press	Press TALK. Press REDIAL.
	REDIAL.*1	dialled item.		TALK.

Editing the Dialled Number in the Redial List

1	2	3
	Press REDIAL.*1	Search/Select the
		desired dialled item.

	4	5	C	AND/	Number
				OR
	Move		Press		Edit the phone
	cursor.		CLEAR.*2		number.*3

			The 1st digit of
	Search/Select		the desired dialled
			number blinks.
	"EDIT CALL NO".
		Press TALK.
	6	OR

				If you need to
				store a name,
	Press OK 3 times
				go to Name
	to store the number.
				on page 14 or
				press OK.

Clearing One/All Dialled Item(s) in the Redial List

1	2	3	4
Press REDIAL.*1	Search/Select the	Search/Select	Search/Select
	desired dialled item.	"CLEAR" or	"YES".
		"ALL CLEAR".

• To exit the operation, press any time.

*1 If there is no item stored in the redial list, the display shows "NO ITEM". *2 Digits are cleared to the left of the flashing digit.

*3 Digits are added to the left of the flashing digit. If you need to clear and/or add more than one number, repeat the steps from 4.

10

Caller ID

Caller ID Service

Caller ID is a service of your Network provider and will only operate if you have subscribed to this feature.

After subscribing to Caller ID, this phone will display the caller information.

If your unit is connected to a PBX or a telephone line that does not support this service, you will not be able to use it.

Caller ID does not display caller information while using the handset for an intercom call. However, the caller information will be stored to the Caller ID List.

Call Waiting: Call Waiting is a service of your Network provider and will only operate if you have subscribed to this service.

After subscription, your handset displays a second caller’s phone number while talking and a Call Waiting tone is heard.

You can answer the second call, keeping the first call on hold. Please consult your Network provider for details of this service.

Caller ID Display

When receiving a call, the display shows its phone number.

For example, a caller whose phone number is 01234567890 has been received.

If you store a phone number with a name in the phonebook, the display shows caller’s name when receiving a call.

If the caller has requested not to display his/her information, the display shows "PRIVATE".

If the caller dialled from an area which does not provide

Caller ID service, the display shows "OUT OF AREA".

When new calls have been received, the display shows the number of calls.

For example, 4 new calls have been received.

Telephone Cordless

Helpline Tel.No. :U.K. 08700 100 076 R.O.I. 01289 8333

11

Caller ID

Caller ID List

Information up to 50 different callers is stored from the most recent call to the oldest call in the caller list. When the 51st call is received, the oldest caller information is cleared. If you receive a call from the same phone number you stored with a name in the phonebook, the display will show the caller’s name.

Calling Back

1	2
Search the desired	Press TALK.
received item.*1

Editing the Received Number in the Caller List

1	2
Search/Select the	Search/Select
desired received	"EDIT CALL NO".
item.*1

The 1st digit of the desired received number blinks.

3

Move cursor.

				Press TALK.
4	C	AND/	Number 5	OR		If you need to store
		OR
	Press		Edit the			a name, go to
				Press OK 3 times
	CLEAR.*2		number.*3			Name on page 14
				to store the number.		or press OK.
Clearing One/All Received Item(s) in the Caller List
1			2	3
	Search/Select the		Search/Select		Search/Select
	desired received item.*1 "CLEAR" or				"YES".
			"ALL CLEAR".

• To exit the operation, press any time.

*1 If there is no item stored in the caller list, the display shows "NO ITEM". on the right edge of the display when searching the item in the caller list indicates that the item has been already shown previously.

*2 Digits are cleared to the left of the flashing digit.

*3 Digits are added to the left of the flashing digit. If you need to clear and/or add more than one number, repeat the steps from 3.

12

Answering Calls

Auto Talk

If you set Auto Talk to on, you can answer the phone by lifting the handset off the base unit.

1		2	3	4	5
	Press	Search/Select	Search/Select	Search/Select	Search/Select
	MENU.
		"SETTING HS".	"OTHER OPT".	"AUTO TALK".	"ON" or "OFF".

• To exit the operation, press any time.

Temporary Bell Off

When an external call is incoming, you can temporarily turn off the handset ringer. This function will not work when the handset is on the base unit or if an internal call is incoming.

Press and hold

DOWN for over 1 second.

Receiver Volume

During a call, press UP or DOWN to change the volume setting to LOW (0), MEDIUM (00), HIGH (000).

(During a call)

Press UP or

DOWN.

Telephone Cordless

Handset Locator/Paging

Using this feature, you can locate a misplaced handset by paging.

1 Press on the base unit. 2 All registered handsets ring for 1 minute.

	<To stop paging>		*1
	3Press	on the base unit OR
			on one of the handsets.

*1 You can also stop paging by pressing any dialling buttons, INTERCOM, t or x.

Helpline Tel.No. :U.K. 08700 100 076 R.O.I. 01289 8333

13

Phonebook

You can store up to 20 caller information in the phonebook. If you received a call from the same phone number you stored with a name in the phonebook, the display will show the caller’s name.

Storing a Caller Information

1

5

	2	3 Phone Number	4
Press MENU.	Select	Enter phone number.	Press OK.
	"NEW PHONE".	(max. 24 digits) *1

Name 6

Enter name.	Press OK.*2
(max. 9 characters)*1

• To exit the operation, press any time.

*1 If you need correction, press RIGHT or LEFT to move cursor then clear character by pressing CLEAR, and/or enter characters. Characters are cleared or added to the left of the flashing character. To enter characters, see Character Selection below.

*2 To continue storing another caller information, repeat the steps from 3.

Character Selection

	Keys	Number of times key is pressed								Keys	Number of times key is pressed
		1	2	3	4	5	6	7	8		1	2	3	4	5
	1	#	[	]	*	,	-	/	1	6	M	N	O	6
	2	A	B	C	2					7	P	Q	R	S	7
	3	D	E	F	3					8	T	U	V	8
	4	G	H	I	4					9	W	X	Y	Z	9
	5	J	K	L	5					0	Blank	0

Character Table

A B C D E F G H I J K L M N O P Q R S T U V W X Y

Z 1 2 3 4 5 6 7 8 9 * 0 # - / [ ] ,

14

Phonebook

Editing a Caller Information

	1		2	3		The 1st digit of the
	Press		Search/Select	Select "EDIT".		desired phone
						number blinks.
	PHONEBOOK.*1
			desired item.
	<Phone Number>
	4	5	C	AND/	Number		6
	Move cursor.		Press CLEAR.*2	OR	Edit the phone		Press OK.
					number.*3
	<Name>
	7	8	C	AND/	Name		9
				OR
	Move cursor.	Press CLEAR.*2			Edit the name.*4 Press OK.
	Clearing a Caller Information
	1		2	3		4
	Press		Search/Select	Search/Select			Search/Select
	PHONEBOOK.*1		desired item.	"CLEAR".			"YES".*5
	Dialling with the Phonebook
	1		2	3
	Press		Search	Press TALK.
	PHONEBOOK.*1		desired item.

• To exit the operation, press any time.

*1 If there is no item stored in the phonebook, the display shows "NO ITEM". *2 Digits are cleared to the left of the flashing digit.

*3 Digits are added to the left of the flashing digit. If you need to clear or add more than one digit, repeat the steps from 4.

*4 Characters are added to the left of the flashing character. If you need to clear or add more than one character, repeat the steps from 7.

*5 To continue clearing another caller information, repeat the steps from 2.

Telephone Cordless

Helpline Tel.No. :U.K. 08700 100 076 R.O.I. 01289 8333

15