HP ProBook 4310s, ProBook 4311s Service Manual

HP ProBook 4310s Notebook PC

HP ProBook 4311s Notebook PC (People’s Republic of China only)

Maintenance and Service Guide

Document Part Number: 531680-001

August 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2009 Hewlett-Packard Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2009

Document Part Number: 531680-001

Safety warning notice

ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Contents

1Product description

2External component identification

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Buttons and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5 Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6 Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Left-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9 Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12 Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13 Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14 Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15

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Contents

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5 Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5 Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7 SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9 WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12 Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16 WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17 Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18 Keyboard and switch cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24 Palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25 Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36 USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39 Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40 Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42 Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44 Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45 Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46 System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–47 Network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50 Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–51 RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–54 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–55

5 Computer Setup

Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

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6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 13.3-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . 6–4 DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5 DVD-ROM Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8 System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.0×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2 Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3 Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4 Phillips PM2.5×8.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5 Slotted Torx T8M2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6 Torx T8M2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8 Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10 Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12 Phillips PM2.0×2.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13 Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14 Phillips PM2.0×9.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

8 Backup and recovery

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3 Using the Windows recovery tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3 Using f11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4 Using a Windows Vista operating system DVD (purchased separately) . . . . . . . . . . . . . . . . . . . . . . . 8–4

Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2 HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3 RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5 Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6

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10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1 Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

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1

Product description

Category	Description	PM45 chipset	GM45 chipset	GL40 chipset
Product name	HP ProBook 4310s	9	9	9
	Notebook PC
	HP ProBook 4311s	9
	Notebook PC
	(People’s Republic of China only)
Processors	Intel® Core™2 Duo processors:	9	9
	■ T9600 2.80-GHz processor,
	6-MB L2 cache, 1066-MHz
	front side bus (FSB)
	■ P8700 2.53-GHz processor,
	3-MB L2 cache,
	1066-MHz FSB
	■ P7370 2.00-GHz processor,
	3-MB L2 cache,
	1066-MHz FSB
	■ T6570 2.10-GHz processor,	9	9
	2-MB L2 cache, 800-MHz FSB
	(not available in Japan)
	■ Intel Core Duo T5870 2.00-GHz
	processor, 2-MB L2 cache,
	800-MHz FSB (not available
	in Japan)
	Intel Dual Core	9		9
	Celeron® processors:
	■ T1700 1.83-GHz processor,
	1-MB L2 cache, 667-MHz FSB
	■ T1600 1.66-GHz processor,
	1-MB L2 cache, 667-MHz FSB
	Intel Celeron 585 2.16-GHz	9		9
	processor, 2-MB L2 cache,
	800-MHz FSB

(Continued)

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Product description

Category	Description	PM45 chipset	GM45 chipset	GL40 chipset
Chipset	Northbridge:
	■ Intel PM45 with up to	9
	1066-MHz FSB
	■ Intel GM45 with up to		9
	1066-MHz FSB
	■ Intel GL40 with up to			9
	667-MHz FSB
	Southbridge: Intel ICH-9M	9	9	9
Graphics	AMD M92S2-LP (ATI Mobility	9
	Radeon™ HD 4330) discrete
	graphics with Hypermemory
	support, 512 MB GDDR2
	(64 MB × 16 × 2) at 500-MHz
	Intel UMA graphics (Mobile Intel		9	9
	GMA X4500 HD) Integrated with
	shared video memory
	(dynamically allocated)
Panel	■ 13.3-in, high-definition	9	9	9
	(HD, 1366 × 768), AntiGlare,
	LED display assembly

■ 13.3-in, HD (1366 × 768), BrightView, LED

display assembly

■ 13.3-in, HD (1280 × 720), 720P BrightView,

LED display assembly

■ Supports privacy filter

(Continued)

1–2	Maintenance and Service Guide

						Product description
	Category	Description		PM45 chipset	GM45 chipset	GL40 chipset
	Memory	2 customer-accessible/upgradable		9	9	9
		memory module slots
		Supports dual-channel memory
		Supports the following DDR3
		configurations at 1333 MHz in all
		countries and regions
		except Brazil:
		■ 8192-MB total system memory
		(4096	× 2, dual-channel)
		■ 6144-MB total system memory
		(4096	+ 2048, dual-channel)
		■ 5120-MB total system memory
		(4096	+ 1024, dual-channel)
		■ 4096-MB total system memory
		(4096	× 1)
		■ 4096-MB total system memory
		(2048	× 2, dual-channel)
		■ 3072-MB total system memory
		(2048	+ 1024, dual-channel)
		■ 2048-MB total system memory
		(1024	× 2, dual-channel)
		■ 2048-MB total system memory
		(2048	× 1)
		■ 1024-MB total system memory
		(1024	× 1)
		Supports the following DDR3		9	9	9
		configurations at 1333 MHz
		in Brazil:
		■ 3072-MB total system memory
		(2048	+ 1024, dual-channel)
		■ 2048-MB total system memory
		(1024	× 2, dual-channel)
		■ 2048-MB total system memory
		(2048	× 1)
		■ 1024-MB total system memory
		(1024	× 1)

(Continued)

Maintenance and Service Guide

1–3

Product description

Category	Description	PM45 chipset	GM45 chipset	GL40 chipset
Hard drives	Supports 9.50-mm, 6.35-cm	9	9	9
	(2.50-in) hard drives
	Supports HP 3D DriveGuard
	Hard Drive Protection
	Customer-accessible
	Serial ATA (SATA)
	Supports the following hard
	drives:
	■ 500-GB, 7200and 5400-rpm
	■ 320-GB, 7200and 5400-rpm
	■ 250-GB, 7200-rpm
	■ 160-GB, 7200-rpm
Optical drives	12.7-mm tray load	9	9	9
	Serial ATA (SATA)
	Fixed (removal of 1 screw
	required)
	Customer-accessible
	Supports no-optical-drive option
	Supports the following drives:
	■ Blu-ray ROM DVD±R/RW and	9	9	9
	CD-RW SuperMulti
	Double-Layer Drive with
	LightScribe
	■ DVD±RW and CD-RW	9	9	9
	SuperMulti Double-Layer Drive
	with LightScribe
	■ 8X DVD-ROM Drive	9	9	9
Diskette drive	Supports external USB drive only	9	9	9
	Supports boot from USB device
Microphone	Integrated dual-array digital	9	9	9
	microphone

(Continued)

1–4	Maintenance and Service Guide

					Product description
	Category	Description	PM45 chipset	GM45 chipset	GL40 chipset
	Audio	2 stereo speakers with enclosures	9	9	9
		Azalea ADI1984 CODEC with
		digital equalization
		Headphone jack
		Microphone jack
	Webcam	Integrated 2-megapixel camera	9	9	9
		with fixed focus
	Modem	High-speed 56K data/fax modem	9	9	9
		Supports no-modem option
		Modem module cable not included
	Ethernet	Marvell 88E8072-B1 10/100/1000	9	9	9
		network interface card (NIC)
		S3/S4/S5 wake on LAN
		(AC mode only)
		Ethernet cable not included
	Wireless	Integrated wireless local-area	9	9	9
		network (WLAN) options via
		Mini PCI module:
		■ Broadcom 4322AGN
		802.11b/g/n WLAN module
		■ Broadcom 4312G 802.11b/g
		WLAN module
		■ Intel WiFi Link 5100
		802.11b/g/n WLAN module
		■ Intel WiFi Link 5100 802.11b/g
		WLAN module
		Supports no-WLAN option
		2 WLAN antennas built into the
		display assembly
		Integrated wireless wide-area	9	9	9
		network (WWAN) options via
		Mini PCI module:
		■ High-speed packet access
		(HSPA), evolution-data
		optimized (EV-DO) WWAN
		module
		■ Telecom EV-DO CT1 WWAN
		module
		■ Telecom EV-DO CT2 WWAN
		module
		WWAN security provided by
		subscriber identity module (SIM),
		user-accessible behind battery
		2 WWAN antennas (worldwide,
		5-band) built into the
		display assembly
		Does not support WWAN
		aftermarket option
		Integrated wireless personal area	9	9	9
		network (WPAN) options via
		Bluetooth® module

(Continued)

Maintenance and Service Guide

1–5

Product description

Category	Description	PM45 chipset	GM45 chipset	GL40 chipset
External media	One ExpressCard slot, supporting	9	9	9
cards	optional ExpressCard/34 cards
	SD Card Reader supporting the
	following optional digital card
	formats:
	■ MultiMediaCard
	■ MultiMediaCard Plus
	■ Secure Digital Memory Card
	■ Secure Digital High Capacity
	Memory Card
Ports	Audio-in (stereo microphone)	9	9	9
	Audio-out (stereo headphone)
	HDMI v.1.3
	Multi-pin AC power
	RJ-45 (Ethernet, includes link and
	activity lights)
	RJ-11 (modem)
	USB v. 2.0 (3)
	VGA (Dsub 15-pin) supporting
	1600 × 1200 external resolution at
	75 GHz
Keyboard/	Spill-resistant keyboard	9	9	9
pointing devices	TouchPad with TouchPad buttons
	Touch-sensitive controls
	Supports 2-way scroll with legend
	Taps enabled by default
Power	90-W AC adapter for use only on	9
requirements	computer models equipped with a
	graphics subsystem with
	discrete memory
	65-W AC adapter for use only on		9	9
	computer models equipped with a
	graphics subsystem with
	UMA memory
	Supports multipin AC connector	9	9	9
	and 3-wire plug (with ground pin)
	Battery options:	9	9	9
	■ 8-cell, 2.55-Ah (73-Wh)
	Li-ion battery
	■ 6-cell, 2.20-Ah (37-Wh)
	Li-ion battery
Security	Security cable slot	9	9	9
	Integrated fingerprint reader

(Continued)

1–6	Maintenance and Service Guide

					Product description
	Category	Description	PM45 chipset	GM45 chipset	GL40 chipset
	Operating system	Preinstalled:	9	9	9

■Free DOS

■Red Flag Linux (People’s Republic of China only)

■Windows Vista® Business 32

■Windows Vista Business with Windows® XP Pro image

■Windows Vista Home Basic

■Windows Vista Home Premium 32

Preinstalled with	9	9	9
Microsoft® Office:

■Windows Vista Home Basic 32 with Office 2007 Ready

■Windows Vista Home Basic 32 with Office 2007 Personal (Japan only)

■Windows Vista Home Basic 32 with Office 2007 Personal with PowerPoint (Japan only)

■Windows Vista Home Premium 32 with Office 2007 Ready

■Windows Vista Business 32 with Office 2007 Ready

■Windows Vista Business 32 with Office 2007 Personal (Japan only)

■Windows Vista Business 32 with Office 2007 Personal with PowerPoint (Japan only)

■Windows Vista Business 32 (with XP Pro images) with Office 2007 Ready

■Windows Vista Business 32 (with XP Pro images) with Office 2007 Personal (Japan only)

■Windows Vista Business 32 (with XP Pro images) with Office 2007 Personal with PowerPoint (Japan only)

(Continued)

Maintenance and Service Guide

1–7

Product description

Category	Description	PM45 chipset	GM45 chipset	GL40 chipset
Operating system	Restore media:	9	9	9
(continued)	■ DRDVD Windows Vista
	■ DRDVD Windows XP Pro
	■ Microsoft Office Ready DVD
	■ Red Flag Linux (People’s
	Republic of China only)
	■ Windows Vista Business 32
	■ Windows Vista Business 64
	■ Windows Vista Home Basic 32
	■ Windows Vista Home Premium
	■ Windows XP Pro
	Certified:	9	9	9
	■ Microsoft WHQL
	■ SuSE Linux
	Web-only support:	9	9	9
	Windows Vista Business 64
Serviceability	End-user replaceable parts:	9	9	9
	AC adapter
	Battery (system)
	Hard drive

Keyboard

Memory modules

Optical drive

SIM

WLAN module

WWAN module

1–8	Maintenance and Service Guide

2

External component identification

Display

Your computer may look slightly different from the illustration in this section.

Item	Component	Description
(1)	Internal display switch	Turns off the display if the display is closed while the power is on.
(2)	WWAN antennas (2)*	Send and receive wireless signals to communicate with wireless wide-area
		networks (WWAN).
(3)	Internal microphones (2)	Record sound.
(4)	WLAN antennas (2)*	Send and receive wireless signals to communicate with wireless local area
		networks (WLAN).
(5)	Webcam light (select models only)	On: The webcam is in use.
(6)	Webcam (select models only)	Records audio and video and captures still photographs.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulation notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Maintenance and Service Guide

2–1

External component identification

Top components

Buttons and fingerprint reader

Item	Component	Description
(1)	Speakers (2)	Produce sound.
(2)	Info Center/QuickLook button	Launches Info Center or QuickLook.
(3)	Wireless button	Turns the wireless feature on or off but does not establish a
		wireless connection.
		You must set up or access a wireless network to establish a
		wireless connection.
(4)	Volume mute button	Mutes and restores speaker sound.
(5)	Volume scroll zone	Adjusts speaker volume. Slide your finger to the left to decrease volume and
		to the right to increase volume. You can also press the left side of the volume

slider to decrease volume, or press the right side of the volume slider to increase volume.

(Continued)

2–2	Maintenance and Service Guide

			External component identification
	Item	Component	Description
(6)		Power button	■ When the computer is off, press the button to turn on the computer.
			■ When the computer is on, press the button to shut down the computer.
			■ When the computer is in the Sleep state (Standby in Windows XP),
			press the button briefly to exit Sleep (Standby).
			■ When the computer is in Hibernation, press the button briefly to
			exit Hibernation.
			If the computer has stopped responding and Windows shutdown procedures
			are ineffective, press and hold the power button for at least 5 seconds to turn
			off the computer.
			To learn more about your power settings:
			■ In Windows Vista: Select Start > Control Panel > System and
			Maintenance > Power Options.
			■ In Windows XP: Select Start > Control Panel > Performance and
			Maintenance > Power Options.
(7)		Fingerprint reader	Allows a fingerprint logon to Windows instead of a password logon.
		(select models only)

Maintenance and Service Guide

2–3

External component identification

Keys

Your computer may look slightly different from the illustration in this section.

Item	Component	Description
(1)	esc key	Displays system information when pressed in combination with the fn key.
(2)	fn key	Executes frequently used system functions when pressed in combination with
		a function key or the esc key.
(3)	Windows logo key	Displays the Windows Start menu.
(4)	Windows applications key	Displays a shortcut menu for items beneath the pointer.
(5)	Embedded numeric keypad keys	Can be used like the keys on an external numeric keypad.
(6)	Function keys	Execute frequently used system functions when pressed in combination with
		the fn key.

2–4	Maintenance and Service Guide

External component identification

Lights

Your computer may look slightly different from the illustration in this section.

Item	Component	Description
(1)	Caps lock light	On: Caps lock is on.
(2)	Info Center/QuickLook light	■ On: The computer is on.
		■ Blinking (5 times):
		When the computer is on, press the button to launch Info Center.
		When the computer is off or in Hibernation, press the button to launch
		QuickLook.
		■ Off: The computer is off or in the Sleep (Standby in Windows XP) or
		Hibernation state.
(3)	Wireless light	■ Blue: An integrated wireless device, such as a WLAN device and/or a
		Bluetooth device, is on.
		■ Amber: All wireless devices are off.
(4)	Volume mute light	■ Turquoise: Computer sound is on.
		■ Amber: Computer sound is off.
(5)	Volume down light	Blinking: The volume scroll zone is being used to decrease speaker volume.
(6)	Volume up light	Blinking: The volume scroll zone is being used to increase speaker volume.
(7)	Power light	■ On: The computer is on.
		■ Blinking: The computer is in the Sleep state (Standby in Windows XP).
		■ Off: The computer is off or in Hibernation.

Maintenance and Service Guide

2–5

External component identification

Pointing devices

Item	Component	Description
(1)	TouchPad*	Moves the pointer and selects or activates items on the screen.
(2)	Left TouchPad button*	Functions like the left button on an external mouse.
(3)	TouchPad scroll zone	Scrolls up or down.
(4)	Right TouchPad button*	Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences:

■For Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.

■For Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.

2–6	Maintenance and Service Guide

External component identification

Front components

Item	Component	Description
(1)	Drive light	■ Blinking turquoise: The hard drive or optical drive is being accessed.
		■ Amber: HP 3D DriveGuard has temporarily parked the hard drive.
(2)	SD Card Reader	Supports the following optional digital card formats:
		■ MultiMediaCard
		■ MultiMediaCard Plus
		■ Secure Digital Memory Card
		■ Secure Digital High Capacity Memory Card
(3)	Audio-out (headphone) jack	Produces sound when connected to optional powered stereo speakers,
		headphones, ear buds, a headset, or television audio.
		When a device is connected to the headphone jack, the computer
		speakers are disabled.
(4)	Audio-in (microphone) jack	Connects an optional computer headset microphone, stereo array
		microphone, or monaural microphone.

Maintenance and Service Guide

2–7

External component identification

Right-side components

Item	Component	Description
(1)	ExpressCard slot	Supports optional ExpressCards.
(2)	USB port	Connects an optional USB device.
(3)	HDMI port	Connects an optional HDMI device.
(4)	External monitor port	Connects an external VGA monitor or projector.
(5)	Vent	Enables airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and
		off during routine operation.
(6)	RJ-45 (network) jack	Connects a network cable.
(7)	Security cable slot	Attaches an optional security cable to the computer.
		The security cable is designed to act as a deterrent, but it may not
		prevent the computer from being mishandled or stolen.

2–8	Maintenance and Service Guide

External component identification

Left-side components

Item	Component	Description
(1)	Battery light	■ Amber: A battery is charging.
		■ Turquoise: A battery is close to full charge capacity.
		■ Blinking amber: A battery that is the only available power source has
		reached a low battery level. When the battery reaches a critical battery
		level, the battery light begins blinking rapidly.
		■ Off: If the computer is plugged into an external power source, the light turns
		off when all batteries in the computer are fully charged. If the computer is
		not plugged into an external power source, the light stays off until the
		battery reaches a low battery level.
(2)	Power connector	Connects an AC adapter.
(3)	Optical drive (select models only)	Reads optical discs and, on select models, also writes to optical discs.
(4)	RJ-11 (modem) jack	Connects a modem cable.
	(select models only)
(5)	USB ports (2)	Connect optional USB devices.

Maintenance and Service Guide

2–9

External component identification

Bottom components

Item	Component	Description
(1)	SIM slot (select models only)	Contains a wireless subscriber identity module (SIM). The SIM slot is located
		inside the battery bay.
(2)	Hard drive bay	Holds the hard drive and a Bluetooth device.
(3)	Memory module compartment	Contains the memory module slots and a wireless LAN module slot.
		Ä To prevent an unresponsive system and the display of a warning
		message, replace the WLAN module with only a module authorized for
		use in the computer by the governmental agency that regulates
		wireless devices in your country or region. If you replace the module
		and then receive a warning message, remove the module to restore
		computer functionality, and then contact technical support through Help
		and Support.
(4)	Vents (3)	Enable airflow to cool internal components.
		The computer fan starts up automatically to cool internal components
		and prevent overheating. It is normal for the internal fan to cycle on and
		off during routine operation.
(5)	Battery release latch	Releases the battery from the battery bay.
(6)	Battery bay	Holds the battery.

2–10	Maintenance and Service Guide

3

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item	Component	Description
(1)	Product name	This is the product name affixed to the front of the computer.
(2)	Serial number (s/n)	This is an alphanumeric identifier that is unique to each product.
(3)	Part number/Product number (p/n)	This number provides specific information about the product’s
		hardware components. The part number helps a service
		technician determine what components and parts are needed.
(4)	Model description	This is the alphanumeric identifier used to locate documents,
		drivers, and support for the computer.
(5)	Warranty period	This number describes the duration of the warranty period for
		the computer.

Maintenance and Service Guide

3–1

Illustrated parts catalog

Computer major components

3–2	Maintenance and Service Guide

Illustrated parts catalog

Item Description

Spare part number

(1)13.3-in, LED, HD display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo):

■ AntiGlare display assembly with webcam and 2 WWAN antennas in black trim	577173-001
■ AntiGlare display assembly with webcam and 2 WWAN antennas in red trim	577182-001
■ AntiGlare display assembly with webcam in black trim	577174-001
■ AntiGlare display assembly with webcam in red trim	577183-001
■ AntiGlare display assembly without webcam in black trim	577172-001
■ AntiGlare display assembly without webcam in red trim	577181-001
■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in	577176-001
black trim
■ 1366 × 768 BrightView display assembly with webcam and 2 WWAN antennas in red trim	577185-001
■ 1366 × 768 BrightView display assembly with webcam in black trim	577175-001
■ 1366 × 768 BrightView display assembly with webcam in red trim	577184-001
■ 1366 × 768 BrightView display assembly without webcam in black trim	577177-001
■ 1366 × 768 BrightView display assembly without webcam in red trim	577186-001
■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in	583090-001
black trim
■ 1280 × 720 BrightView display assembly with webcam and 2 WWAN antennas in red trim	583091-001
■ 1280 × 720 BrightView display assembly with webcam in black trim	577179-001
■ 1280 × 720 BrightView display assembly with webcam in red trim	577188-001
■ 1280 × 720 BrightView display assembly without webcam in black trim	577178-001
■ 1280 × 720 BrightView display assembly without webcam in red trim	577187-001

See “Display assembly subcomponents” on page 3-10 for display assembly internal component spare part information.

(2)Switch cover (includes LED board and cable):

	■ In black trim	577207-001
	■ In red trim	577208-001
(3)	Speakers (include cables)	577215-001

(4)Keyboard (includes keyboard cable):

■ For use in Belgium	577205-A41
■ For use in Brazil	577205-201
■ For use in Bulgaria	577205-261
■ For use in the Czech Republic	577205-221
■ For use in Denmark	577205-081
■ For use in France	577205-051
■ For use in French Canada	577205-121
■ For use in Germany	577205-041
■ For use in Greece	577205-DJ1
■ For use in Hungary	577205-211

(Continued)

Maintenance and Service Guide

3–3

Illustrated parts catalog

Item Description

Spare part number

(4)Keyboard (continued):

	■ For use in Iceland	577205-DD1
	■ For use in Israel	577205-BB1
	■ For use in Italy	577205-061
	■ For use in Japan	577205-291
	■ For use in Latin America	577205-161
	■ For use in the Netherlands	577205-B31
	■ For use in Norway	577205-091
	■ For use in Portugal	577205-131
	■ For use in Russia	577205-251
	■ For use in Saudi Arabia	577205-171
	■ For use in Slovakia	577205-231
	■ For use in Slovenia	577205-BA1
	■ For use in South Korea	577205-AD1
	■ For use in Spain	577205-071
	■ For use in Sweden and Finland	577205-B71
	■ For use in Switzerland	577205-BG1
	■ For use in Taiwan	577205-AB1
	■ For use in Thailand	577205-281
	■ For use in Turkey	577205-141
	■ For use in the United Kingdom	577205-031
	■ For use in the United States	577205-001
(5a)	Palm rest (included with top cover spare part kit)
(5b)	Top cover (includes palm rest, TouchPad button board and cable, and TouchPad board and cable):
	■ For use only on computer models equipped with fingerprint reader in black trim (includes	577216-001
	fingerprint reader board and cable)
	■ For use only on computer models equipped with fingerprint reader in red trim (includes	577218-001
	fingerprint reader board and cable)
	■ For use only on computer models not equipped with fingerprint reader in black trim	577217-001
	■ For use only on computer models not equipped with fingerprint reader in red trim	577219-001
(6)	Bluetooth module	537921-001
	The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is
	included in the Cable Kit, spare part number 577214-001.
	Plastics Kit, includes:	577211-001
(7a)	ExpressCard slot bezel
(7b)	SD Card Reader slot bezel
(7c)	Hard drive cover
(7d)	Memory/wireless module compartment cover
	See “Plastics Kit” on page 3-12 for more Plastics Kit spare part information.

	(Continued)
3–4	Maintenance and Service Guide

			Illustrated parts catalog
	Item	Description	Spare part number
		Cable Kit, includes:	577214-001
	(8a)	Modem module cable (includes RJ-11 connector)
	(8b)	Bluetooth module cable
	(8c)	Power connector cable
	(8d)	Network cable (includes RJ-45 connector)
		See “Cable Kit” on page 3-9 for more Cable Kit spare part information.
(9)		USB board (includes cable)	577659-001

(10)Modem module:

The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 577214-001.

■	For use in all countries and regions except Australia and New Zealand	510100-001
■	For use only in Australia and New Zealand	510100-011

(11)Power button board (includes two cables):

■	For use only on computer models equipped with WWAN capability (includes SIM slot)	577662-001
■	For use only on computer models not equipped with WWAN capability	577661-001

(12)System board (includes replacement thermal material):

PM45 system board for use only on computer models equipped with graphics subsystems with discrete memory:

	■ For use only on computer models equipped with WWAN capability	577223-001
	■ For use only on computer models not equipped with WWAN capability	577222-001
	GM45 system board for use only on computer models equipped with graphics subsystems with UMA memory:
	■ For use only on computer models equipped with WWAN capability	577225-001
	■ For use only on computer models not equipped with WWAN capability	577224-001
	GL40 system board for use only on computer models equipped with graphics subsystems with UMA memory:
	■ For use only on computer models equipped with WWAN capability	577221-001
	■ For use only on computer models not equipped with WWAN capability	577220-001
(13)	RTC battery	581926-001

(Continued)

Maintenance and Service Guide

3–5