HP ProBook 4430s, ProBook 4431s, ProBook 4330s, ProBook 4331ss Maintenance and Service Guide

HP ProBook 4430s Notebook PC

HP ProBook 4431s Notebook PC

HP ProBook 4330s Notebook PC

HP ProBook 4331s Notebook PC

Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Third Edition: October 2011

First Edition: March 2011

Document Part Number: 643393-003

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................		1
2	External component identification ................................................................................................................	9
	Display ..................................................................................................................................................	9
	Top .....................................................................................................................................................	10
	TouchPad ..........................................................................................................................	10
	Lights .................................................................................................................................	11
	Buttons and fingerprint reader (select models only) ..........................................................	12
	Keys ...................................................................................................................................	14
	Front ...................................................................................................................................................	16
	Left .....................................................................................................................................................	17
	Right ...................................................................................................................................................	18
	Bottom ................................................................................................................................................	19
3	Illustrated parts catalog ...............................................................................................................................	20
	Service tag .........................................................................................................................................	20
	Computer major components .............................................................................................................	21
	Display components ...........................................................................................................................	29
	Plastics Kit ..........................................................................................................................................	31
	Cable Kit .............................................................................................................................................	32
	Mass storage devices .........................................................................................................................	32
	Miscellaneous parts ............................................................................................................................	33
	Sequential part number listing ............................................................................................................	34
4 Removal and replacement procedures .......................................................................................................		42
	Preliminary replacement requirements ...............................................................................................	42
	Tools required ....................................................................................................................	42
	Service considerations .......................................................................................................	42
	Plastic parts .......................................................................................................	42
	Cables and connectors .....................................................................................	43
	Drive handling ...................................................................................................	43

v

Grounding guidelines .........................................................................................................	44
Electrostatic discharge damage ........................................................................	44
Packaging and transporting guidelines .............................................	45
Workstation guidelines .....................................................................	45
Equipment guidelines .......................................................................	46
Component replacement procedures .................................................................................................	47
Service tag .........................................................................................................................	47
Battery ...............................................................................................................................	48
SIM ....................................................................................................................................	49
Bottom door .......................................................................................................................	50
Optical drive .......................................................................................................................	51
Hard drive ..........................................................................................................................	53
Memory modules ...............................................................................................................	55
WWAN module ..................................................................................................................	57
WLAN/Bluetooth combo card ............................................................................................	59
Keyboard ...........................................................................................................................	64
Fan .....................................................................................................................................	67
Heat sink ............................................................................................................................	69
Processor ...........................................................................................................................	71
Top cover ...........................................................................................................................	72
RTC battery .......................................................................................................................	79
Modem module ..................................................................................................................	81
Audio board .......................................................................................................................	83
Speaker assembly .............................................................................................................	84
RJ-11 jack cable ................................................................................................................	87
Quick Launch board ...........................................................................................................	89
USB board .........................................................................................................................	92
System board .....................................................................................................................	93
Card reader board .............................................................................................................	97
Power cable .......................................................................................................................	99
Optical drive connector ....................................................................................................	101
Display assembly .............................................................................................................	103
5 Computer Setup (BIOS) and System Diagnostics ...................................................................................	111
Using Computer Setup .....................................................................................................................	111
Starting Computer Setup .................................................................................................	111
Navigating and selecting in Computer Setup ...................................................................	111
Restoring factory settings in Computer Setup .................................................................	112
Updating the BIOS ...........................................................................................................	113
Determining the BIOS version .........................................................................	113
Downloading a BIOS update ...........................................................................	113

vi

Using System Diagnostics ................................................................................................................	114
6 Specifications ..............................................................................................................................................	115
Computer specifications ...................................................................................................................	115
33.8-cm (13.3-in), HD display specifications ....................................................................................	116
35.6-cm (14.0-in), HD display specifications ....................................................................................	117
Hard drive specifications ..................................................................................................................	118
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive ............................................................................	119
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications .................................................	120
Blu-ray ROM DVD±RW SuperMulti DL Drive ...................................................................................	121
DVD-ROM Drive specifications ........................................................................................................	122
Specification information in Device Manager ...................................................................................	123
7 Backup and recovery ..................................................................................................................................	124
Windows 7 ........................................................................................................................................	124
Backing up your information ............................................................................................	124
Performing a system recovery .........................................................................................	125
Using the Windows recovery tools ..................................................................	126
Using f11 recovery tools ..................................................................................	126
Using a Windows 7 operating system DVD (purchased separately) ...............	127
Windows Vista ..................................................................................................................................	128
Backing up your information ............................................................................................	128
Performing a recovery .....................................................................................................	129
Using the Windows recovery tools ..................................................................	129
Using f11 recovery tools ..................................................................................	130
Using a Windows Vista operating system DVD (purchased separately) .........	130
8 Power cord set requirements ....................................................................................................................	132
Requirements for all countries and regions ......................................................................................	132
Requirements for specific countries and regions .............................................................................	133
9 Recycling .....................................................................................................................................................	134
Battery ..............................................................................................................................................	134
Display ..............................................................................................................................................	134
Index .................................................................................................................................................................	140

vii

viii

1 Product description

Category	Description	4430s	4430s/	4330s	4330s/
		(UMA)	4431s	(UMA)	4331s
			(disc)		(disc)
Product Name	HP ProBook 4430s Notebook PC	√
	HP ProBook 4431s Notebook PC		√
	HP ProBook 4330s Notebook PC			√
	HP ProBook 4331s Notebook PC				√
Processors	Intel® Core™ i7 processor, Dual Core
	2620M, 2.70-GHz (Turbo up to 3.40) processor 4-	√	√	√	√
	MB L3 cache, 4 threads
	Intel® Core i5 processors, Dual Core
	2540M, 2.60-GHz (Turbo up to 3.30) processor 3-	√	√	√	√
	MB L3 cache, 4 threads
	2520M, 2.50-GHz (Turbo up to 3.20) processor 3-	√	√	√	√
	MB L3 cache, 4 threads
	2430M, 2.40-GHz (Turbo up to 3.0) processor 3-MB	√	√	√	√
	L3 cache, 4 threads
	2410M, 2.30-GHz (Turbo up to 2.90) processor 3-	√	√	√	√
	MB L3 cache, 4 threads
	Intel Core i3 processors, Dual Core
	2350M, 2.30-GHz processor 3-MB L3 cache	√	√	√	√
	2330M, 2.20-GHz processor 3-MB L3 cache	√	√	√	√
	2310M, 2.10-GHz processor 3-MB L3 cache	√	√	√	√
	Intel Pentium Dual-Core processors
	B940, 2.1-GHz processor 2-MB L3 cache, 2	√	√	√	√
	threads
	B910, 2.0-GHz processor 2-MB L3 cache, 2	√	√	√	√
	threads
	Intel Celeron processor, Dual Core
	B840, 1.90-GHz processor 2-MB L3 cache, 2	√	√	√	√
	threads

1

Category	Description	4430s	4430s/	4330s	4330s/
		(UMA)	4431s	(UMA)	4331s
			(disc)		(disc)
	B810, 1.60-GHz processor 2-MB L3 cache, 2	√	√	√	√
	threads
Chipset	Mobile Intel HM65 chipset	√	√	√	√
Graphics	Intel HD Graphics 3000 (UMA)	√		√
	AMD Radeon™ HD 6490M, 512-MB or 1-GB		√		√
	(discrete)
Panel	All display assemblies include 2 wireless local area			√	√
	network (WLAN) antennas
	33.8-cm (13.3-inch) HD, 1366x768	√	√
	33.8-cm (13.3-inch) HD, 1366x768, includes	√	√
	camera
	33.8-cm (13.3-inch) HD, 1366x768, includes	√
	camera and WWAN	√
	33.8-cm (13.3-inch) HD, BrightView, 1366x768	√	√
	33.8-cm (13.3-inch) HD, BrightView, 1366x768,	√	√
	includes camera
	33.8-cm (13.3-inch) HD, BrightView, 1366x768,	√
	includes camera and WWAN
	35.6-cm (14.0-inch) HD, 1366x768			√	√
	35.6-cm (14.0-inch) HD, 1366x768, with camera			√	√
	35.6-cm (14.0-inch) HD, BrightView, 1366x768			√	√
	35.6-cm (14.0-inch) HD, BrightView, 1366x768,			√	√
	with camera
	Support privacy filter	√	√	√	√
Memory	Two customer-accessible/upgradeable memory	√	√	√	√
	module slots supporting up to 8 GB of RAM
	Supports dual-channel memory	√	√	√	√
	PC3-10600, 1333-MHz, DDR3	√	√	√	√

2 Chapter 1 Product description

Category	Description		4430s	4430s/	4330s	4330s/
			(UMA)	4431s	(UMA)	4331s
				(disc)		(disc)
	Supports the following configurations:		√	√	√	√
	1333-MHz PC3-10600 DDR3:
	● 8192 (4096 × 2)
	● 4096 (2048 × 2)
	● 4096 (4096 × 1)
	● 3072 (2048 + 1024)
	● 2048 (2048 × 1)
	● 2048 (1024 × 2)
	● 1024 (1024 × 1)
	Brazil DDR3 PC3-10600 1333 Mhz:				√
	● 4096 (2048 × 2)
	● 4096 (4096 × 1)
	● 3072 (2048 + 1024)
	● 2048 (2048 × 1)
Hard drives	Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA		√	√	√	√
	hard drives with HP DriveGuard
	Customer-accessible		√	√	√	√
	Supports the following drives:		√	√	√	√
	●	750-GB, 7200-rpm
	●	500-GB, 7200-rpm
	●	320-GB, 7200-rpm
	●	250-GB, 7200-rpm
	●	640-GB, 5400-rpm
	●	500-GB, 5400-rpm
	●	320-GB, 5400-rpm
	●	250-GB, 5400-rpm
Fixed optical drives Supports the following 12.7-mm SATA optical			√	√	√	√
	drives:
	●	DVD-ROM
	● DVD+/-RW SuperMulti DL
	● Blu-ray ROM DVD+/-RW SuperMulti DL
	● Blu-ray R/RE DVD +/-RW SuperMulti DL Drive
	Supports no optical drive option		√	√	√	√

3

Category	Description	4430s	4430s/	4330s	4330s/
		(UMA)	4431s	(UMA)	4331s
			(disc)		(disc)
Audio/Visual	Integrated dual-array microphone (webcam models	√	√	√	√
	only)
	Integrated mono (non-webcam models)	√	√	√	√
	Stereo speakers (2)	√	√	√	√
	Integrated webcam (720p HD)	√	√	√	√
	Supports no camera option	√	√	√	√
	Headphone and microphone jacks	√	√	√	√
Modem	56K V.92 MDC data/fax modem	√	√	√	√
	Brazil RCTO (MDC1.5)			√
	Modem cable not included	√	√	√	√
	Supports “No Modem” option	√	√	√	√
Ethernet	Realtek RTL8151EH-CG 10/100/1000	√	√	√	√
	S3/S4/S5 wake on LAN	√	√	√	√
	Ethernet cable not included	√	√	√	√
Wireless	Integrated WLAN options by way of wireless module:
	Two WLAN antennas built into display assembly	√	√	√	√
	Supports “no WLAN” option	√	√	√	√
	Supports the following WLAN formats:	√	√	√	√
	● Ralink 802.11 b/g/n 1×1
	● Realtek 802.11 b/g/n 1×1

● Atheros 802.11 b/g/n +BT Combo

● Ralink 802.11 a/b/g/n +BT Combo

● Realtek 802.11 b/g/n +BT Combo

● Intel 802.11 a/b/g/n 2×2 +BT Combo

Integrated WWAN options by way of wireless module:

Two WWAN antennas built into display assembly	√
(world-wide 5 band, configured with panels on all
units)
Subscriber identity module (SIM) security	√
(customer-accessible in battery bay)
Supports “no WWAN” option	√
Supports the following WWAN modules:	√

●Qualcomm Gobi 3000 HSPA/CDMA with GPS

●Ericsson 5521 HSPA+

●Ericsson F3307-900

4 Chapter 1 Product description

Category	Description	4430s	4430s/	4330s	4330s/
		(UMA)	4431s	(UMA)	4331s
			(disc)		(disc)
	Integrated personal area network (PAN) options by way of Bluetooth® module:
	Bluetooth 3.0 only supported by combo card	√	√	√	√
External media card	One ExpressCard 34mm slot	√	√	√	√
	6-in-1 Digital Media Reader Slot	√	√	√	√
Ports	Audio-in (stereo microphone)	√	√	√	√
	Audio-out (stereo headphone)	√	√	√	√
	RJ-11 (modem)	√	√	√	√
	RJ-45 (Ethernet, includes link and activity lights)	√	√	√	√
	USB 3.0 (1)	√	√	√	√
	USB 2.0 (3)	√	√	√	√
	VGA (Dsub 15-pin) supporting 1600 × 1200	√	√	√	√
	external resolution at 75-GHz (hot plug/unplug with
	auto-detect)
	HDMI	√	√	√	√
	Multi-pin AC port	√	√	√	√
Keyboard/pointing	Full-sized keyboard	√	√	√	√
devices
	Touchpad includes: supports 2-way scroll with	√	√	√	√
	legend, taps enabled by default, 2-finger scrolling
	and zoom enabled by default
Power requirements	Smart AC adapter with localized cable plug support	√	√	√	√
	(3-wire plug with ground pin):
	90-W		√		√
	65-W	√		√
	9-cell, 93-Wh Li-ion battery	√	√	√	√
	6-cell, 55-Wh Li-ion battery	√	√	√	√
	6-cell, 47-Wh Li-ion battery	√	√	√	√
Security	Integrated fingerprint reader	√	√	√	√
	Intel AT support	√	√	√	√
	Support Kensington security lock	√	√	√	√
	Support no fingerprint reader option	√	√	√	√
Operating system	Preinstalled:
	Windows 7 Professional 32 with Microsoft® Basics	√	√	√	√
	Windows 7 Professional 64 with Microsoft Basics	√	√	√	√
	Windows 7 Home Premium 64 with Microsoft	√	√	√	√
	Basics

5

Category	Description		4430s	4430s/	4330s	4330s/
			(UMA)	4431s	(UMA)	4331s
				(disc)		(disc)
	Windows 7 Home Premium 32 with Microsoft		√	√	√	√
	Basics
	Windows 7 Home Basic 32 with Microsoft Basics			√		√
	Windows Vista Home Basic 32 with Microsoft		√		√
	Basics
	Novell™: SuSE Linux™ – SLED 11		√	√	√	√
	FreeDOS		√	√	√	√
	Preinstalled with Microsoft Office:
	Windows 7 Professional 32 with Microsoft Office		√	√
	2010	Starter MSNA
	Windows 7 Professional 32 with Microsoft Office		√	√	√	√
	2010	Starter EDGI
	Windows 7 Professional 32 with Microsoft Office		√	√	√	√
	2010	Starter
	Windows 7 Professional 32 with Microsoft Office		√	√	√	√
	2010	Personal
	Windows 7 Professional 32 with Microsoft Office		√	√	√	√
	2010 Home & Business
	Windows 7 Professional 32 with Microsoft Office		√	√	√	√
	2010	Professional
	Windows 7 Professional 64 with Microsoft Office		√	√
	2010	Starter MSNA
	Windows 7 Professional 64 with Microsoft Office		√	√	√	√
	2010	Starter EDGI
	Windows 7 Professional 64 with Microsoft Office		√	√	√	√
	2010	Starter
	Windows 7 Professional 64 with Microsoft Office		√	√	√	√
	2010	Personal
	Windows 7 Professional 64 with Microsoft Office		√	√	√	√
	2010 Home & Business
	Windows 7 Professional 64 with Microsoft Office		√	√	√	√
	2010	Professional
	Windows 7 Home Premium 32 with Microsoft Office		√	√	√	√
	2010	Starter EDGI
	Windows 7 Home Premium 32 with Microsoft Office		√	√	√	√
	2010	Starter
	Windows 7 Home Premium 32 with Microsoft Office		√	√	√	√
	2010	Personal
	Windows 7 Home Premium 32 with Microsoft Office		√	√	√	√
	2010 Home & Business
	Windows 7 Home Premium 32 with Microsoft Office		√	√	√	√
	2010	Professional

6 Chapter 1 Product description

Category	Description	4430s	4430s/	4330s	4330s/
		(UMA)	4431s	(UMA)	4331s
			(disc)		(disc)
	Windows 7 Home Premium 64 with Microsoft Office	√	√	√	√
	2010 Starter EDGI
	Windows 7 Home Premium 64 with Microsoft Office	√	√	√	√
	2010 Starter
	Windows 7 Premium 64 with Microsoft Office 2010	√	√	√	√
	Professional
	Windows 7 Starter with Microsoft Office 2010	√	√	√	√
	Starter
	Windows 7 Home Basic 32 with Microsoft Office	√		√
	2010 Starter EDGI
	Windows 7 Home Basic 32 with Microsoft Office	√		√
	2010 Starter
	Windows Vista Basic 32 with Microsoft Office 2010	√		√
	Starter
	Windows Vista Basic 32 with Microsoft Office 2010	√		√
	Personal
	Windows Vista Basic 32 with Microsoft Office 2010	√		√
	Home & Business
	Windows Vista Basic 32 with Microsoft Office 2010	√		√
	Professional
	Windows 7 Starter with Office 2010 Preload	√		√
	Windows 7 Starter with Office 2007 Ready - EDGI	√		√
	Restore Media:
	Windows 7 Professional 64	√	√	√	√
	Windows 7 Professional 32	√	√	√	√
	Windows 7 Home Basic 32	√	√	√	√
	Windows 7 Home Premium 64	√	√	√	√
	Windows 7 Home Premium 32	√	√	√	√
	Windows 7 Starter	√	√	√	√
	DRDVD Windows 7	√	√	√	√
	Windows Vista – through Service only	√	√	√	√
	Web-only support:
	Windows XP Professional	√	√	√	√
	Certified:
	Microsoft WHQL	√	√	√	√
Serviceability	End-user replaceable parts:
	AC adapter	√	√	√	√
	Battery (system)	√	√	√	√

7

Category	Description	4430s	4430s/	4330s	4330s/
		(UMA)	4431s	(UMA)	4331s
			(disc)		(disc)
	Hard drive	√	√	√	√
	Memory module	√	√	√	√
	Optical drive	√	√	√	√
	WLAN module	√	√	√	√
	WWAN module, SIM	√
	Keyboard	√	√	√	√

8 Chapter 1 Product description

2 External component identification

Display

Component		Description
(1)	Speakers (2)	Produce sound.
(2)	Internal display switch	Turns off the display or initiates Sleep if the display is closed
		while the power is on.
		NOTE: The display switch is not visible from the outside of the
		computer.
(3)	WWAN antennas (2)* (select models only)	Send and receive wireless signals to communicate with wireless
		wide-area networks (WWAN).
(4)	WLAN antennas (2)*	Send and receive wireless signals to communicate with wireless
		local area networks (WLAN).
(5)	Internal microphone(s) (1 or 2 depending on	Record sound.
	model)
(6)	Webcam light (select models only)	On: The webcam is in use.

Display 9

Component		Description
(7)	Webcam (select models only)	Records video and captures still photographs.
		To use the webcam, select Start > All Programs > ArcSoft
		TotalMedia Suite > WebCam Companion.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Top

TouchPad

Component		Description
(1)	TouchPad on/off button	Turns the TouchPad on and off.
(2)	TouchPad	Moves the pointer and selects or activates items on the
		screen.
(3)	Left TouchPad button	Functions like the left button on an external mouse.
(4)	Right TouchPad button	Functions like the right button on an external mouse.

10 Chapter 2 External component identification

Lights

Component		Description
(1)	TouchPad light	● Amber: The TouchPad is off.
		● Off: The TouchPad is on.
(2)	Caps lock light	● White: Caps lock is on.
		● Off: Caps lock is off.
(3)	Power light	● On: The computer is on.
		● Blinking: The computer is in the Sleep state.
		● Off: The computer is off or in Hibernation.
(4)	QuickWeb light	● On: The computer is on or the default Web browser is
		in use.
		● Blinking: When the QuickWeb button is pressed, the
		light blinks 5 times, and then the default Web browser
		opens.
		NOTE: To use HP QuickWeb when the computer is off,
		HP QuickWeb must be enabled in Computer Setup
(5)	Wireless light	● White: An integrated wireless device, such as a
		wireless local area network (WLAN) device and/or a
		Bluetooth® device, is on.

● Amber: All wireless devices are off.

Top 11

Buttons and fingerprint reader (select models only)

Component		Description
(1)	Power button	● When the computer is off, press the button to turn on
		the computer.
		● When the computer is on, press the button briefly to
		initiate Sleep.
		● When the computer is in the Sleep state, press the
		button briefly to exit Sleep.
		● When the computer is in Hibernation, press the button
		briefly to exit Hibernation.
		If the computer has stopped responding and Windows®
		shutdown procedures are ineffective, press and hold the
		power button for at least 5 seconds to turn off the computer.
		To learn more about your power settings:
		● Windows 7—Select Start > Control Panel > System
		and Security > Power Options.
		● Windows Vista—Select Start > Control Panel >
		System and Maintenance > Power Options
		● Or refer to the HP Notebook Reference Guide.

12 Chapter 2 External component identification

Component		Description
(2)	QuickWeb button	● When the computer is off or in Hibernation, press the
		button to open HP QuickWeb.
		● When the computer is in Microsoft Windows, press the
		button to open the default Web browser.
		● When the computer is in HP QuickWeb, press the
		button to open the default Web browser.
		NOTE: For more information, refer to “HP QuickWeb” in
		this guide and to the HP QuickWeb software Help. If your
		computer does not have HP QuickWeb software, the button
		does not perform any action or function.
(3)	Wireless button	Turns the wireless feature on or off but does not establish a
		wireless connection.

(4)	Fingerprint reader (select models only)

Allows a fingerprint logon to Windows, instead of a password logon.

Top 13

Keys

NOTE: Refer to the illustration that most closely matches your computer.

Component		Description
(1)	esc key	Displays system information when pressed in combination
		with the fn key.
(2)	Function keys	Execute frequently used system functions when pressed in
		combination with the fn key.
(3)	num lk key	Enables/disables the embedded numeric keypad when
		pressed in combination with the fn key.
(4)	fn key	Executes frequently used system functions when pressed in
		combination with a function key, the num lk key, or the esc
		key.
(5)	Start key	Displays the Start menu.
(6)	Embedded numeric keypad keys	Can be used like the keys on an external numeric keypad
		when pressed in combination with the fn and num lk keys.
(7)	Menu key	Displays the active program's shortcut menu (same as the
		right-click menu).

14 Chapter 2 External component identification

Component		Description
(1)	esc key	Displays system information when pressed in combination
		with the fn key.
(2)	Function keys	Execute frequently used system functions when pressed in
		combination with the fn key.
(3)	num lk key	Enables/disables the embedded numeric keypad when
		pressed in combination with the fn key.
(4)	Integrated numeric keypad	When the keypad has been enabled, the keys can be used
		like an external numeric keypad.
(5)	fn key	Executes frequently used system functions when pressed
		in combination with a function key, the num lk key, or the
		esc key.
(6)	Start key	Displays the Start menu.
(7)	Menu key	Displays the active program's shortcut menu (same as the
		right-click menu)..

Top 15

Front

Component		Description
(1)	Drive light	●	White: The hard drive or optical drive is being
			accessed.
		●	Amber: HP 3D DriveGuard has temporarily parked the
			hard drive.
(2)	Media Card Reader	Supports the following digital card formats:
		●	Memory Stick Pro
		●	Memory Stick Duo Pro
		●	MultiMediaCard
		●	MultiMediaCard Micro
		●	Secure Digital (SD) Card
		●	Secure Digital (SD) Card Micro
(3)	Audio-out (headphone) jack	Connects optional headphones, earbuds, a headset, or
		television audio.
		WARNING! To reduce the risk of personal injury, adjust
		the volume before putting on headphones, earbuds, or a
		headset. For additional safety information, refer to the
		Regulatory, Safety, and Environmental Notices
		NOTE: When a device is connected to the jack, the
		computer speakers are disabled.
(4)	Audio-in (microphone) jack	Connects an optional computer headset microphone, stereo
		array microphone, or monaural microphone.

16 Chapter 2 External component identification

Left

Component		Description
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a
		deterrent, but it may not prevent the computer from being
		mishandled or stolen.
(2)	AC adapter light	●	White: The computer is connected to external power
			and the battery is 90 to 99% charged.
		●	Amber: The computer is connected to external power
			and the battery is 0 to 90% charged.
		●	Blinking amber: A battery that is the only available
			power source has reached a low battery level. When
			the battery reaches a critical battery level, the battery
			light begins blinking rapidly.
		●	Off: The battery is fully charged.
			NOTE: If the computer is plugged into an external
			power source, the light turns off when all batteries in
			the computer are fully charged. If the computer is not
			plugged into an external power source, the light stays
			off until the battery reaches a low battery level.
(3)	Power connector	Connects an AC adapter.
(4)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.
(5)	External monitor port	Connects an external VGA monitor or projector.
(6)	RJ-45 (network) jack	Connects a network cable.
(7)	HDMI port	Connects an optional video or audio device, such as a high-
		definition television, or any compatible digital or audio
		component.

Left 17

Component		Description
(8)	ExpressCard slot	Reads and writes to ExpressCards.
(9)	USB port	Connects an optional USB device.
(10)	USB port	Connects an optional USB device.

Right

Component		Description
(1)	USB ports (2)	Connect optional USB devices.
(2)	RJ-11 (modem) jack (select models only)	Connects a modem cable.
(3)	Optical drive	Reads and writes (select models only) to an optical disc.
(4)	Optical drive light	Lights when optical drive is active.
(5)	Optical drive eject button	Ejects the optical drive.

18 Chapter 2 External component identification

Bottom

Component		Description
(1)	Battery and access cover release latches	Release the battery from the battery bay, and the access
		cover from the computer.
(2)	Battery bay	Holds the battery.
(3)	SIM slot	Contains a wireless subscriber identity module (SIM)
		(select models only). The SIM slot is located inside the
		battery bay.
(4)	Vents (2)	Enable airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.
(5)	Access door	Contains the hard drive, the wireless LAN module slot, and
		the memory module slot.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Bottom 19

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

●Product name (1). This is the product name affixed to the front of the computer.

●Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

●Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

●Warranty period (4). This number describes the duration (in years) of the warranty period for the computer.

●Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

20 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 21

Item	Description	Spare part number
(1)	Display panel
	For use in HP ProBook 4330s/4331s models:
	● 33.8-cm (13.3-inch) HD, anti-glare, without webcam	646995-001
	● 33.8-cm (13.3-inch) HD, anti-glare, with webcam	646996-001
	● 33.8-cm (13.3-inch) HD, BrightView, without webcam	646997-001
	● 33.8-cm (13.3-inch) HD, BrightView, with webcam	646998-001
	● 33.8-cm (13.3-inch) HD, anti-glare, with webcam and WWAN	646999-001
	● 33.8-cm (13.3-inch) HD, BrightView, with webcam and WWAN	647000-001
	For use in HP ProBook 4430s/4431s models:
	● 35.6-cm (14.0-inch), anti-glare, without webcam	646991-001
	● 35.6-cm (14.0-inch), anti-glare, with webcam	646992-001
	● 35.6-cm (14.0-inch), BrightView, without webcam	646993-001
	● 35.6-cm (14.0-inch), BrightView, with webcam	646994-001
(2)	Keyboard (includes cable)	646365-xxx
	NOTE: For a detailed list of available keyboards, see Sequential part number listing
	on page 34.
(3)	Top cover
	For use in model 4330s/4331s:
	● With a fingerprint reader and USB 3.0	646331-001
	● Without a fingerprint reader and with USB 3.0	646333-001
	● With a fingerprint reader and USB 2.0	658336-001
	● Without a fingerprint reader and with USB 2.0	658337-001
	● With no USB logo for use in USB 2.0 or USB 3.0 computers with a fingerprint reader	667660-001
	● With no USB logo for use in USB 2.0 or USB 3.0 computers without a fingerprint	667661-001
	reader
	For use in model 4430s/4431s:
	● With a fingerprint reader and USB 3.0	646335-001
	● Without a fingerprint reader and with USB 3.0	646337-001
	● With a fingerprint reader and USB 2.0	658338-001
	● Without a fingerprint reader and with USB 2.0	658339-001
	● With no USB logo for use in USB 2.0 or USB 3.0 computers with a fingerprint reader	667662-001
	● With no USB logo for use in USB 2.0 or USB 3.0 computers without a fingerprint	667663-001
	reader
(4)	Audio board	647605-001
(5)	Card reader board	646361-001

22 Chapter 3 Illustrated parts catalog