HP ProBook 430 G4 Maintenance and Service Guide

5 (1)

HP ProBook 430 G4 Notebook PC

Maintenance and Service Guide

© Copyright 2016 HP Development Company,

L.P.

AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2016

Document Part Number: 903111-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.

Your product does not support Windows 8 or Windows 7

In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on this product or provide any Windows 8 or Windows 7 drivers on http://support.hp.com.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits de ned by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

v

vi Safety warning notice

Table of contents

1 Product description .......................................................................................................................................

1

2 Components ..................................................................................................................................................

5

Right .......................................................................................................................................................................

5

Left .........................................................................................................................................................................

6

Display ....................................................................................................................................................................

7

Top ..........................................................................................................................................................................

8

TouchPad .............................................................................................................................................

8

Lights ...................................................................................................................................................

9

Buttons, speakers, and ngerprint reader ........................................................................................

10

Special function keys ........................................................................................................................

11

Using the hot keys .............................................................................................................................

12

Bottom .................................................................................................................................................................

13

Labels ...................................................................................................................................................................

14

3 Illustrated parts catalog ..............................................................................................................................

15

Computer major components ..............................................................................................................................

15

Cable Kit ...............................................................................................................................................................

18

Display components ............................................................................................................................................

19

Plastics Kit ...........................................................................................................................................................

21

Mass storage devices ...........................................................................................................................................

22

Miscellaneous parts .............................................................................................................................................

23

4 Removal and replacement procedures preliminary requirements ....................................................................

25

Tools required ......................................................................................................................................................

25

Service considerations .........................................................................................................................................

25

Plastic parts .......................................................................................................................................

25

Cables and connectors ......................................................................................................................

26

Drive handling ...................................................................................................................................

26

Grounding guidelines ........................................................................................................................

27

Electrostatic discharge damage .....................................................................................

27

Packaging and transporting guidelines .......................................................

28

Workstation guidelines ................................................................................

28

Equipment guidelines ...................................................................................

29

vii

5 Removal and replacement procedures for Customer Self-Repair parts .............................................................

30

Component replacement procedures ..................................................................................................................

30

Battery Safe mode ............................................................................................................................

30

Service doors .....................................................................................................................................

31

Hard drive ..........................................................................................................................................

33

Memory modules ...............................................................................................................................

35

WLAN/Bluetooth combo card ............................................................................................................

37

WWAN module ...................................................................................................................................

39

M.2 solid-state drive .........................................................................................................................

41

Keyboard ...........................................................................................................................................

42

6 Removal and replacement procedures for Authorized Service Provider parts ...................................................

45

Component replacement procedures ..................................................................................................................

45

Display subcomponents (bezel, webcam, panel) .............................................................................

45

Top cover ...........................................................................................................................................

49

Fingerprint reader assembly .............................................................................................................

52

Power button board ..........................................................................................................................

54

Function board ..................................................................................................................................

56

Speaker assembly .............................................................................................................................

58

TouchPad assembly ...........................................................................................................................

59

Battery ...............................................................................................................................................

61

USB/audio board ................................................................................................................................

63

Fan .....................................................................................................................................................

65

System board ....................................................................................................................................

67

RTC battery ........................................................................................................................................

70

Heat sink assembly ...........................................................................................................................

71

Display assembly ...............................................................................................................................

73

Power connector and cable ...............................................................................................................

80

7 Computer Setup (BIOS), TPM, and HP Sure Start .............................................................................................

81

Using Computer Setup .........................................................................................................................................

81

Starting Computer Setup ..................................................................................................................

81

Navigating and selecting in Computer Setup ...................................................................................

81

Restoring factory settings in Computer Setup .................................................................................

81

Updating the BIOS .............................................................................................................................

82

Determining the BIOS version .........................................................................................

82

Downloading a BIOS update ...........................................................................................

83

Changing the boot order using the f9 prompt ..................................................................................

83

TPM BIOS settings (select products only) ...........................................................................................................

84

Using HP Sure Start (select products only) .........................................................................................................

84

viii

8 Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................

85

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ....................................................................

85

Blink and beep codes ...........................................................................................................................................

86

9 Backup and recovery ....................................................................................................................................

87

Creating recovery media and backups ................................................................................................................

87

Creating HP Recovery media (select products only) .........................................................................

87

Using Windows tools ...........................................................................................................................................

88

Restore and recovery ...........................................................................................................................................

89

Recovering using HP Recovery Manager ...........................................................................................

89

What you need to know before you get started .............................................................

89

Using the HP Recovery partition (select products only) .................................................

90

Using HP Recovery media to recover ..............................................................................

90

Changing the computer boot order ................................................................................

91

Removing the HP Recovery partition (select products only) .........................................

92

10 pec c t ons ............................................................................................................................................

93

Computer speci cations ......................................................................................................................................

93

33.8-cm (13.3-in) display speci cations .............................................................................................................

94

Hard drive speci cations .....................................................................................................................................

95

Solid-state drive speci cations ...........................................................................................................................

96

11 Statement of memory volatility ..................................................................................................................

97

Nonvolatile memory usage ...............................................................................................................................

100

Questions and answers .....................................................................................................................................

102

Using HP Sure Start (select models only) ..........................................................................................................

103

12 Power cord set requirements ....................................................................................................................

104

Requirements for all countries and regions ......................................................................................................

104

Requirements for speci c countries and regions .............................................................................................

104

13 Recycling ................................................................................................................................................

106

Index ...........................................................................................................................................................

107

ix

x

1Product description

Category

Description

 

 

Product Name

HP ProBook 430 G4 Notebook PC

 

 

Processors

7th generation, Intel® Core™ i7 processor, Dual Core (4-MB L3 cache, 15 W)x

 

7500U, 2.7 GHz/3.5 GHz Single Core Turbo; Intel HD Graphics 620

 

7th generation, Intel Core i5 processors, Dual Core (3-MB L3 cache, 15 W)

 

7200U, 2.5-GHz/3.1-GHz Single Core Turbo processor; Intel HD Graphics 620

 

7th generation, Intel Core i3 processors, Dual Core (3-MB L3 cache, 15 W)

 

7100U, 2.4-GHz processor; Intel HD Graphics 620

 

Intel Pentium Dual Core processor (2-MB L3 cache, 15 W)

 

4415U, 2.3-GHz processor; Intel HD Graphics

 

Intel Celeron Dual Core processor (2-MB L3 cache, 15 W)

 

3865U, 1.8-GHz processor; Intel HD Graphics

 

 

Graphics

Integrated UMA Graphics GT1 and GT2

 

Integrated with shared video memory; dynamically allocated

 

 

Panel

33.8 cm (13.3-inch), LED backlight, 16:9 aspect ratio, anti-glare, SVA, HD (1366x768), 220 nits; eDP HD

 

slim (3.0 mm)

 

1 or 2 WLAN antennas

 

Webcam, 1 or 2 WLAN antennas

 

Webcam, 1 or 2 WLAN antennas, WWAN

 

33.8 cm (13.3-inch), LED backlight, 16:9 aspect ratio, HD (1366x768), 220 nits; eDP HD slim (3.0 mm)

 

Touch panel, 1 or 2 WLAN antennas

 

Touch panel, 2 WLAN antennas, 2 WWAN antennas

 

33.8 cm (13.3-inch), WLED backlight, 16:9 aspect ratio, anti-glare, UWVA, HD (1920x1080), 220 nits;

 

eDP FHD Ultraslim (2.85 mm)

 

Webcam, 2 WLAN antennas

 

 

Memory

Two customer-accessible memory module slots supporting up to 16 GB of RAM

 

Supports dual-channel memory

 

PC4-17000, 2133-MHz, DDR4 SODIMMs

 

Supports the following con gurations:

 

16384 MB (8192 × 2; dual channel)

 

12288 MB (8192 + 4096; dual channel)

 

8192 MB (8192 × 1)

 

8192 MB (4096 × 2; dual channel)

 

4096 MB (4096 × 1)

 

 

1

Category

Description

 

 

Primary storage

Supports hard drives with HP 3D DriveGuard

 

Customer-accessible

 

Supports the following 7 mm, 2.5 inch hard drives:

 

1-TB, 5400-rpm

 

500-GB, 7200-rpm

 

500-GB, hybrid (8-GB SSD)

 

500-GB, 5400-rpm

 

 

Primary M.2 storage

M.2 2280 SSD (NGFF), SATA-3

 

Supports the following drives:

 

256 GB

 

128 GB

 

 

Audio/Visual

Audio controls

 

Integrated camera (720p HD)

 

Stereo speakers (2)

 

Integrated dual-array microphone (webcam models only)

 

Headphone/microphone combo jack

 

 

Ethernet

Realtek RTL8111HSH 10/100/1000

 

S3/S4/S5 wake on LAN (AC mode and battery mode)

 

 

Wireless

Integrated WLAN options by way of wireless module

 

WLAN antennas built into display assembly

 

Supports “no WLAN/Bluetooth” option

 

Supports the following wireless adapters:

 

Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination WLAN adapter

 

Intel Dual Band Wireless-AC 3168 802.11ac, Dual Band, 1×1 Wi-Fi + Bluetooth 4.0

 

Intel Dual Band Wireless-AC 8265, 802.11ac, 2×2 Wi-Fi + Bluetooth 4.2 combination adapter

 

Intel Dual Band Wireless-AC 7265NV (non v-Pro) 802.11ac 2×2 WiFi + Bluetooth 4.2 combination

 

 

adapter

 

Wireless Personal Area Network (PAN) Bluetooth

 

Bluetooth 4.0 supported using combo card

 

Integrated WWAN options by way of wireless module

 

SIM module: Micro SIM/3FF (user accessible under service door)

 

WWAN options using connector

 

Huawei HP It4132, LTE/HSPA+ w/GPS M.2

 

WWAN antennas (2), worldwide, 5 band, con gured at top of panel

 

Supports “No WWAN” option

 

 

External media card

Digital Media Reader Slot

 

Supports SD, SDHC, SDXC

 

 

 

2Chapter 1 Product description

Category

Description

 

 

Ports

Headphone/microphone combo jack

 

RJ-45 (Ethernet, includes link and activity lights)

 

USB 3.0 (1)

 

USB 2.0 (2)

 

USB Type-C (1)

 

VGA (Dsub 15-pin) supporting 2048 × 1536 external resolution at 60-GHz (hot plug/unplug with auto-

 

detect)

 

HDMI 1.4

 

Multi-pin AC port

 

 

Keyboard/pointing

Keyboard

devices

HP Premium Keyboard

 

 

Full-sized, chiclet, spill-resistant keyboard (backlit or not backlit)

 

Touchpad requirements

 

Windows 10 gestures: taps enabled by default: on/o control by driver, 2- nger scrolling and zoom enabled

 

by default, OSD (enable/disable), 3- nger tap - Cortana, 3- nger flick - App switch, 4- nger tap - Action

 

Center

 

 

Power requirements

AC adapters

 

65-W Smart AC adapter, 4.5 mm

 

45-W Smart AC adapter, 4.5 mm

 

45-W Smart AC adapter, 2-prong, 4.5 mm

 

Power cords

 

3-wire plug - 1.8 m

 

3-wire plug - 1.0 m

 

2-wire plug - 1.0 m

 

Battery

 

3-cell, 48-Wh, 4.21-Whr Li-ion battery

 

 

Security

Integrated ngerprint reader

 

Supports “No ngerprint reader” option

 

Security lock

 

TPM 2.0 SLB9670 n neon; soldered down)

 

 

Operating system

Operating system versionx

 

Windows 10: Threshold 2

 

Preinstalled

 

Windows 10 Home 64

 

Windows 10 Home 64 Single Language

 

Windows 10 Home 64 StF MSNA for Higher Education - Strategic

 

Windows 10 Home 64 High-end

 

Windows 10 Home 64 High-end Single Language

3

Category

Description

 

 

 

Windows 10 Professional 64

 

Windows 10 Professional 64 - StF MSNA - Standard

 

Windows 10 Professional 64 - StF MSNA - High End

 

Windows 10 Professional 64 - StF MSNA - Strategic

 

FreeDOS 2.0

 

 

 

Restore Media (DRDVD/SRDVD)

 

DRDVD Windows 10

 

 

 

Restore Media (OSDVD)

 

Windows 10 Professional 64

 

 

 

Web-only support

 

Windows 10 Enterprise

 

 

 

ert ed

 

Microsoft WHQL

 

 

Serviceability

End-user replaceable parts

 

AC adapter

 

Hard drive

 

Optical drive

 

M.2 solid-state drive

 

Memory module

 

WLAN module

 

Keyboard

xYour product does not support Windows 8 or Windows 7. In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on this product or provide any Windows 8 or Windows 7 drivers on http://www.support.hp.com.

4Chapter 1 Product description

2Components

Right

Component

 

Description

 

 

 

(1)

USB Type-C charging port

Connects any USB device with a Type-C connector and can charge

 

 

products such as cell phones, laptops, tablets, and MP3 players.

 

 

 

(2)

USB 3.0 port

Connects an optional USB device, such as a keyboard, mouse,

 

 

external drive, printer, scanner or USB hub.

 

 

 

(3)

HDMI port

Connects an optional video or audio device, such as a high-

 

 

de

nition television, any compatible digital or audio component,

 

 

or a high-speed High De nition Multimedia Interface (HDMI)

 

 

device.

 

 

 

(4)

External monitor port

Connects an external VGA monitor or projector.

 

 

 

(5)

RJ-45 (network) jack/status lights

Connects a network cable.

 

 

Green (left): The network is connected.

 

 

Amber (right): Activity is occurring on the network.

 

 

 

(6)

Power connector

Connects an AC adapter.

 

 

 

 

Right 5

Left

Component

 

Description

 

 

 

 

(1)

Security cable slot

Attaches an optional security cable to the computer.

 

 

NOTE: The security cable is designed to act as a deterrent, but

 

 

it may not prevent the computer from being mishandled or

 

 

stolen.

 

 

 

 

(2)

Vent

Enables airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool

 

 

internal components and prevent overheating. It is normal for

 

 

the internal fan to cycle on and o

during routine operation.

 

 

 

(3)

USB 2.0 charging port

Connects an optional USB device, such as a keyboard, mouse,

 

 

external drive, printer, scanner or USB hub and can charge

 

 

products such as cell phones, laptops, tablets, and MP3 players.

 

 

 

(4)

Audio-out (headphone)/Audio-in (microphone)

Connects optional powered stereo speakers, headphones,

 

combo jack

earbuds, a headset, or a television audio cable. Also connects an

 

 

optional headset microphone. This jack does not support

 

 

optional standalone microphones.

 

 

 

WARNING! To reduce the risk of personal injury, adjust the

 

 

volume before putting on headphones, earbuds, or a headset.

 

 

For additional safety information, refer to the Regulatory, Safety,

 

 

and Environmental Notices.

 

 

 

To access this guide:

 

 

 

1.

Type support in the taskbar search box, and then select

 

 

 

the HP Support Assistant app.

 

 

 

or –

 

 

 

 

Click the question mark icon in the taskbar.

 

 

2.

Select My PC, select the pec

c t ons tab, and then select

 

 

 

User Guides.

 

 

 

NOTE: When a device is connected to the jack, the computer

 

 

speakers are disabled.

 

 

 

 

(5)

Memory card reader

Reads optional memory cards that store, manage, share, or

 

 

access information.

 

 

 

 

 

(6)

Drive light

Blinking white: The hard drive is being accessed.

 

 

Amber: HP 3D DriveGuard has temporarily parked the hard

 

 

 

drive.

 

 

 

 

 

 

6Chapter 2 Components

Display

NOTE: Refer to the illustration that most closely matches your computer.

Component

Description

 

 

 

(1)

WLAN antennas* (select products only)

Send and receive wireless signals to communicate with wireless local

 

 

area networks (WLANs).

 

 

 

(2)

WWAN antennas* (select products only)

Send and receive wireless signals to communicate with wireless wide

 

 

area networks (WWANs).

 

 

 

(3)

Internal microphones (1 or 2 depending on model)

Record sound.

 

 

 

(4)

Webcam light (select products only)

On: The webcam is in use.

 

 

 

(5)

Webcam (select products only)

Records video and captures photographs. Some models allow you to

video conference and chat online using streaming video. To use the webcam:

Type camera in the taskbar search box, and then select

Camera.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

1.Type support in the taskbar search box, and then select the HP Support Assistant app.

or –

Click the question mark icon in the taskbar.

2. Select My PC, select the pec c t ons tab, and then select User Guides.

Display 7

Top

TouchPad

Component

 

Description

 

 

 

(1)

TouchPad zone

Reads your nger gestures to move the pointer or activate

 

 

items on the screen.

 

 

 

(2)

Left TouchPad button

Functions like the left button on an external mouse.

 

 

 

(3)

Right TouchPad button

Functions like the right button on an external mouse.

 

 

 

8Chapter 2 Components

Lights

Component

 

Description

 

 

 

 

(1)

Power light

On: The computer is on.

 

 

Blinking: The computer is in the Sleep state, a power-saving

 

 

 

state. The computer shuts o power to the display and

 

 

 

other unneeded components.

 

 

: The computer is o or in Hibernation. Hibernation is a

 

 

 

power-saving state that uses the least amount of power.

 

 

 

(2)

Caps lock light

On: Caps lock is on, which switches the key input to all capital

 

 

letters.

 

 

 

 

(3)

Microphone mute light

Amber: microphone sound is o .

 

 

: microphone sound is on.

 

 

 

(4)

Num lock light

On: Num lock is on.

 

 

 

(5)

Wireless light

On: An integrated wireless device, such as a wireless local area

 

 

network (WLAN) device and/or a Bluetooth® device, is on.

 

 

NOTE: On some models, the wireless light is amber when all

 

 

wireless devices are o .

 

 

 

 

(6)

Mute light

Amber: Computer sound is o .

 

 

White: Computer sound is on.

 

 

 

 

Top 9

Buttons, speakers, and n erpr nt reader

Component

 

Description

 

 

 

 

(1)

Power button

When the computer is o , press the button to turn on the computer.

 

 

When the computer is on, press the button briefly to initiate Sleep.

 

 

When the computer is in the Sleep state, press the button briefly to

 

 

 

exit Sleep.

 

 

When the computer is in Hibernation, press the button briefly to exit

 

 

 

Hibernation.

 

 

CAUTION: Pressing and holding down the power button results in the

 

 

loss of unsaved information.

 

 

If the computer has stopped responding and shutdown procedures are

 

 

ine

ective, press and hold the power button for at least 5 seconds to turn

 

 

o

the computer.

 

 

To learn more about your power settings, see your power options.

 

 

Type power in the taskbar search box, and then select Power and

 

 

 

sleep settings.

 

 

 

or –

 

 

 

Right-click the Start button, and then select Power Options.

 

 

 

(2)

Speakers (2)

Produce sound.

 

 

 

(3)

Wireless button

Turns the wireless feature on or o but does not establish a wireless

 

 

connection.

 

 

A wireless network must be set up before a wireless connection is

 

 

possible.

 

 

 

(4)

Volume mute button

Mutes and restores speaker sound.

 

 

 

(5)

Fingerprint reader (select products

Allows a ngerprint logon to Windows, instead of a password logon.

 

only)

 

 

 

 

 

 

10 Chapter 2 Components

Special function keys

Component

 

Description

 

 

 

(1)

esc key

Displays system information when pressed in combination with

 

 

the fn key.

 

 

 

(2)

fn key

Executes frequently used system functions when pressed in

 

 

combination with a function key, the num lock key, or the the

 

 

esc key.

 

 

See Using the hot keys on page 12.

 

 

 

(3)

Windows key

Opens the Start menu.

 

 

NOTE: Pressing the Windows key again will close the Start

 

 

menu.

 

 

 

(4)

Embedded numeric keypad

A numeric keypad superimposed over the keyboard alphabet

 

 

keys that enables you to add, subtract, and perform other

 

 

numeric tasks. When num lock is on, the keypad can be used like

 

 

an external numeric keypad.

 

 

 

(5)

Windows application key

Displays options for a selected object.

 

 

 

(6)

num lock key

Alternates between the navigational and numeric functions on

 

 

the integrated numeric keypad.

 

 

 

Top 11

Using the hot keys

To use a hot key:

Press the fn key, and then press the correct function key represented by the icons below.

Press fn+function key Description

Initiates Sleep, which saves your information in system memory. The display and other system components turn o and power is conserved.

To exit Sleep, briefly press the power button.

CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.

Turns the keyboard backlight o or on.

NOTE: To conserve battery power, turn o this feature.

Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor.

Decreases the screen brightness incrementally as long as you hold down the key.

Increases the screen brightness incrementally as long as you hold down the key.

Decreases speaker volume incrementally while you hold down the key.

Increases speaker volume incrementally while you hold down the key.

Mutes the microphone.

12 Chapter 2 Components

Bottom

Component

 

Description

 

 

 

(1)

Service doors

Provides access to the hard drive bay, the WLAN module

 

 

slot, the WWAN module slot, the SIM card slot, and the

 

 

memory module slots.

 

 

CAUTION: To prevent an unresponsive system, replace

 

 

the wireless module only with a wireless module

 

 

authorized for use in the computer by the governmental

 

 

agency that regulates wireless devices in your country or

 

 

region. If you replace the module and then receive a

 

 

warning message, remove the module to restore computer

 

 

functionality, and then contact support.

 

 

Type support in the taskbar search box, and then

 

 

select the HP Support Assistant app.

 

 

- or -

 

 

Click the question mark icon in the taskbar.

 

 

 

(2)

SIM card slot or locking hinged connector

Supports a wireless subscriber identity module (SIM) card.

 

(select products only)

The SIM card slot or locking hinged connector is located

 

 

under the service door.

 

 

 

(3)

Vents (2)

Enable airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool

 

 

internal components and prevent overheating. It is normal

 

 

for the internal fan to cycle on and o during routine

 

 

operation.

 

 

 

Bottom 13

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the display.

Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

Component

(1)Serial number

(2)Product number

(3)Warranty period

(4)Model number (select products only)

Component

(1)HP product name

(2)Product ID number

(3)Serial number

(4)Warranty period

Regulatory label(s)—Provide(s) regulatory information about the computer.

Wireless certi cation label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

14 Chapter 2 Components

HP ProBook 430 G4 Maintenance and Service Guide

3Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Labels on page 14 for details.

Computer major components 15

Item

Description

Spare part number

 

 

 

(1)

Display panel assembly, 35.6-cm (14.0-inch)

 

 

Non-touch displays are ONLY spared at the subcomponent level. For more information about

 

 

display components, see Display components on page 19.

 

 

Touch display are only spared as entire hinge-ups. Individual components are not spared.

 

 

 

 

 

Models without WWAN

905801-001

 

 

 

 

Models with WWAN

911830-001

 

 

 

(2)

Keyboard (includes cable)

 

 

NOTE: For a detailed list of keyboard country codes, see Keyboard on page 42.

 

 

 

 

 

No backlight

906764-xxx

 

 

 

 

Backlit

906763-xxx

 

 

 

(3)

Power button board

905712-001

 

 

 

(4)

Top cover (includes touchpad assembly)

905726-001

 

 

 

(5)

Function board

905710-001

 

 

 

(6)

Fingerprint reader assembly (includes cable)

905728-001

 

 

 

(7)

Speaker assembly

905729-001

 

 

 

(8)

Fan

905730-001

 

 

 

(9)

Heat sink assembly (includes replacement thermal material)

910978-001

(10)System board (includes replacement thermal material) All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 10 operating system

 

Intel Core i7-7500U processor

905797-xxx

 

 

 

 

Intel Core i5-7300U processor

905796-xxx

 

 

 

 

Intel Core i5-7200U processor (WWAN models)

905795-xxx

 

 

 

 

Intel Core i5-7200U processor

905794-xxx

 

 

 

 

Intel Core i3-7100U processor (WWAN models)

905793-xxx

 

 

 

 

Intel Core i3-7100U processor

905792-xxx

 

 

 

(11)

USB/audio board

905713-001

(12)WLAN module

 

Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination adapter

843338-001

 

 

 

 

Intel Dual Band Wireless-AC 3168 802.11ac, 1×1 Wi-Fi + Bluetooth 4.0 combination adapter

852511-001

 

 

 

 

Intel Dual Band Wireless-AC 8265, 802.11ac, 2×2 Wi-Fi + Bluetooth 4.2 combination adapter

851594-001

 

 

 

 

Intel Dual Band Wireless-AC 7265NV (non v-Pro) 802.11ac 2×2 WiFi + Bluetooth 4.2 combination

860883-001

 

adapter

 

 

 

 

(13)

WWAN module (Huawei HP It4132, LTE/HSPA+ w/GPS M.2)

845710-001

 

 

 

16 Chapter 3 Illustrated parts catalog

Item

Description

Spare part number

 

 

 

(14)

M.2 solid-state drive

 

 

 

 

 

256-GB, TLC

905799-001

 

 

 

 

128-GB, TLC

905800-001

 

 

 

(15)

RTC battery

not spared

(16)Memory modules (PC4-17000)

 

8-GB

820570-001

 

 

 

 

4-GB

820569-001

 

 

 

(17)

Battery, Li-ion (4-cell, 48 WHr, 4.21 Ah)

851610-855

 

 

 

(18)

Power connector cable

905644-001

 

 

 

(19)

Base enclosure

905725-001

 

 

 

(20)

Hard drive

 

 

 

 

 

1 TB, 5400 rpm, 7 mm

762990-001

 

 

 

 

500 GB, 5400 rpm, 7 mm

778186-001

 

 

 

 

500 GB, 5400 rpm, 7 mm, hybrid (8-GB SSD)

732000-001

 

 

 

 

500 GB, 7200 rpm, 7 mm

703267-001

 

 

 

(21)

Hard drive cover

905736-001

 

NOTE: The hard drive cover is included in the Hard Drive Hardware Kit

 

 

 

 

(22)

Main service door

905727-001

 

NOTE: The main service door is included in the Plastic Kit

 

 

 

 

(23)

Hard drive service door

905736-001

 

NOTE: The hard drive service door is included in the Hard Drive Hardware Kit

 

 

 

 

Computer major components 17

Cable Kit

Item

Description

Spare part number

 

 

 

 

Cable Kit

905734-001

(1)Function board cable

(2)USB board cable

(3)Power button board cable

(4)TouchPad cable

18 Chapter 3 Illustrated parts catalog

Display components

Item

Description

Spare part number

 

 

 

(1)

Display bezel

 

 

 

 

 

Models without a webcam

905716-001

 

 

 

 

Models with a webcam

905715-001

 

 

 

(2)

Webcam module

805139-009

 

 

 

(3)

Hinge covers (left and right)

905722-001

 

 

 

(4)

WLAN antennas

not spared

Display components 19

Item

Description

Spare part number

 

 

 

 

NOTE: Included in display enclosure

 

 

 

 

(5)

Display/webcam cable assembly

 

 

 

 

 

WLAN models

905719-001

 

 

 

 

WWAN models

905720-001

 

 

 

(6)

WWAN antennas

not spared

 

NOTE: Included in display enclosure

 

 

 

 

(7)

Display Hinge Kit, includes:

905721-001

 

 

 

 

Left hinge

 

 

 

 

 

Right hinge

 

 

 

 

(8)

Display panel (raw)

 

 

 

 

 

FHD

901791-001

 

 

 

 

HD

810242-002

 

 

 

(9)

Display rear cover (includes wireless antennas)

 

 

 

 

 

WLAN models

905717-001

 

 

 

 

WWAN models

905718-001

 

 

 

20 Chapter 3 Illustrated parts catalog

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