D-Link DWR-933 Service Manual

Version 1.00 | 07/26/2018

User Manual

4G/LTE Mobile Router

DWR-933

Preface

D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes.

Manual Revisions

Revision	Date	Description
1.0	July 26, 2018	• Initial release

Trademarks

D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.

Copyright © 2018 by D-Link Corporation, Inc.

All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link Corporation, Inc.

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Table of Contents

Table of Contents

Product Overview..............................................................	1
Package Contents.........................................................................	1
System Requirements..................................................................	2
Introduction....................................................................................	3
Hardware Overview......................................................................	4
Overview..................................................................................	4
Battery Cover Removed......................................................	5
LCD Display..............................................................................	6
FW Version:.........................................................................	6
01.00.EU...............................................................................	6
WiFi 2.4G..............................................................................	6
Name: DWR-933_xxxxxx................................................	6
KEY:...........................................................................................
xxxxxxxxxxx........................................................................	6
WiFi 5G.................................................................................	6
Name: DWR-933_xxxxxx................................................	6
KEY:...........................................................................................
xxxxxxxxxxx........................................................................	6
Installation..........................................................................	7
Initial Setup.....................................................................................	7
Wireless Installation Considerations......................................	8
Configuration.....................................................................	9
Initial Connection to the Router..............................................	9
Connect via USB.....................................................................	9
USB Tethering Driver Installation.....................................	9

Connect via Wi-Fi.................................................................	10
Web-based Configuration........................................................	12
Configuration Utility...........................................................	12
Navigation.....................................................................................	13
Quick Access.................................................................................	14
Network Setup.............................................................................	15
Setup Wizard.........................................................................	15
APN For LTE/3G................................................................	16
Connection Settings...........................................................	16
Wi-Fi 2.4/5 GHz SSID......................................................	17
Wi-Fi Status............................................................................	17
If you selected Basic Protection:...............................	18
Admin Settings................................................................	19
Date & Time......................................................................	19
Admin Settings.....................................................................	19
Apply Settings......................................................................	21
Internet Settings..........................................................................	22
Network Status.....................................................................	22
APN Settings.........................................................................	23
APN Mode.........................................................................	24
Connection Mode Settings..............................................	25
Cellular Settings..............................................................	25
SIM Card PIN Lock Settings..............................................	26
My Operator (PLMN)..........................................................	27
Operator Mode (PLMN)................................................	27
Available Operators.......................................................	28

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Table of Contents

Wi-Fi Settings................................................................................	29
Wi-Fi Status............................................................................	29
Basic Settings/Wi-Fi Security Settings.........................	30
Wi-Fi 2.4/5 GHz SSID......................................................	30
If you selected Advanced Protection:.....................	30
If you selected Basic Protection:...............................	31
Advanced Settings..............................................................	32
Wi-Fi 2.4/5 GHz................................................................	32
Wi-Fi WPS...........................................................................	33
Wi-Fi Clients...........................................................................	34
Settings...........................................................................................	35
Router LAN Settings...........................................................	35
LAN Setting.......................................................................	35
DHCP Settings......................................................................	36
DHCP Service...................................................................	37
MAC Filter...............................................................................	38
MAC Filter Settings.........................................................	38
Firewall Settings...................................................................	39
Firewall...............................................................................	39
IP Filter................................................................................	41
Add IP Filter......................................................................	42
Port......................................................................................	43
Add Port Forwarding.....................................................	44
Advanced Options..............................................................	45
UPnP....................................................................................	45
Power Saving...................................................................	46
System.............................................................................................	47
System Information............................................................	47
About DWR-933..............................................................	47

Admin Settings.....................................................................	48
Account..............................................................................	48
Language..........................................................................	49
Date & Time......................................................................	50
Settings Profile.....................................................................	52
Export Profiles..................................................................	52
Import.................................................................................	53
Reset and Reboot...........................................................	54
Firmware Upgrade..............................................................	55
SMS...................................................................................................	56
Short Messages....................................................................	56
USSD........................................................................................	59
Connecting to a Wireless Network..................................	60
Using Windows 10 .....................................................................	60
Using Windows 8 ........................................................................	62
Using Windows 7 ........................................................................	64
Configuring Wireless Encryption...................................	66
Using Windows Vista™...............................................................	69
Configuring Wireless Encryption...................................	70
Using Windows® XP.....................................................................	72
Troubleshooting...............................................................	73
Networking Basics............................................................	75
Check your IP address................................................................	75
Statically Assign an IP address................................................	76
Technical Specifications...................................................	77

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Section 1 - Product Overview

Product Overview

Package Contents

D-Link DWR-933 4G/LTE Mobile Router

USB Cable

If any of the above items are missing or damaged, please contact your reseller.

EU Battery & WEEE Directives Disposal and Recycling

This product may contain a battery. Recycle or dispose of batteries in accordance with the battery manufacturer's instructions and local/national disposal and recycling regulations. For more information, please refer to the warranty guide.

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Section 1 - Product Overview

System Requirements

Network Requirements	• A compatible micro-SIM/UICC card with mobile data service1
	Computer with the following:
	• Windows®, Macintosh, or Linux-based operating system
Web-based Configuration	Browser Requirements:
Utility Requirements	• Internet Explorer 9 or higher
	• Firefox 12 or higher
	• Safari 4 or higher
	• Chrome 20 or higher

1 Subject to services and service terms available from your carrier.

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Section 1 - Product Overview

Introduction

The D-Link DWR-933 4G/LTE Mobile Router lets you share a fast mobile Internet connection with multiple PCs and mobile devices letting you and your friends enjoy the advantages of a wireless network anywhere, anytime. It offers 4G LTE and 3G HSPA+ compatibility for fast downlink and uplink data rates, so you get fast upload and download speeds in areas without wired Internet.

High-Speed Mobile Internet with LTE Connectivity

The DWR-933 4G/LTE Mobile Router gives you high-speed Internet wherever you are and lets you share it on the go. Using LTE technology, you can achieve download speeds of up to 300 Mbps and upload speeds of up to 50 Mbps1. The built-in LTE antenna provides a reliable connection to your mobile service provider, and a separate internal Wi-Fi antenna gives extended coverage to the computers and mobile devices connected to the

DWR-933.

Mobile Internet for All ofYour Devices

With the DWR-933, you can get online with your notebook, smartphone, tablet, or any other wireless device using a single mobile connection. The DWR-933 provides high-speed Wireless N coverage, giving high-speed wireless access to everybody – whether you are with colleagues on a business

trip, or travelling with friends and family.

Built-in Software for Instant Access Anywhere

The DWR-933 is truly plug-and-play, with drivers already on the router, so you can connect without needing to install anything. Open a browser, connect to the router, and you can set up your network right from the web interface. Once the device is set up, you can simply power it on to start up your portable mobile network without any configuration, meaning that you can share your mobile Internet connection without even needing a

computer.

Designed forTrue Portability

The DWR-933 4G/LTE Mobile Router is small and slim enough to carry around in your purse, bag, or pocket. The built-in 3000 mAh rechargeable Li-Ion battery can provide hours of mobile usage, so you can work online longer.

1 All references to speed are for comparison purposes only. Actual speeds will vary depending on a range of factors including mobile network coverage, signal strength, network activity, and environmental conditions.

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Section 1 - Product Overview

Hardware Overview

Overview

2

3

1

4

	1	Micro USB Connector	Use the included cable to connect to a powered USB port kto charge the device, or connect to a
			computer to access the configuration utility.
	2	Power Button	Press and hold this button for 3 seconds to power on/off the device.
	3	WPS Button	Press this button to add new wireless devices quickly and easily using Wi-Fi Protected Setup (WPS).
	4	Display	This display shows various information about the router.

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Section 1 - Product Overview

Hardware Overview

Battery Cover Removed

3

1

2

	1	SIM Card Slot	Insert a SIM card to access the Internet and your SIM card contacts list.
	2	microSD Card Slot	Insert a microSD card for additional data storage.
	3	Reset Button	Using a paper clip, press and hold this button for 5 seconds to reboot the unit.
			Note: Ensure that the battery is inserted and the unit is powered on when pressing the reset button.

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Section 1 - Product Overview

Hardware Overview

LCD Display

When you turn on the DWR-933, the D-Link logo will appear while the device is booting, then the home screen will appear. After a few seconds of inactivity the screen will power off. To wake up the display, press the Power Button () or WPS Button .

Signal/	Internet	WPS Pairing	Auto/Manual	SIM Card	Battery
Network	Status	Status	Connection	Status/SMS	Status
		Mobile Network Provider
Roaming		# Connected Clients 2.4 GHz		# Connected Clients 5 GHz

Press the Power () Button to cycle through the WiFi 2.4G, WiFi 5G, and Firmware information screens.

			Firmware Version
FW Version:		FW Version:	Indicates your device’s current FW version.
01.00.EU			WiFi 2.4G

WiFi 2.4G

Name: DWR-933_xxxxxx

KEY: xxxxxxxxxxx

WiFi 5G

Name: DWR-933_xxxxxx

KEY: xxxxxxxxxxx

		By default, the network name (SSID) of the DWR-933 will
	Name:	be in the format dlink_DWR-933_xxxxxx, where “xxxxxx”
		represents the last four characters of the DWR-933’s MAC
		address.
	Key:	The password required to join the above network.
		WiFi 5G
		By default, the network name (SSID) of the DWR-933 will
	Wireless Network SSID 2:	be in the format dlink_DWR-933_xxxxxx, where “xxxxxx”
		represents the last four characters of the DWR-933’s MAC
		address.
	Key:	The password required to join the above network.

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Section 2 - Installation

Installation

This section will guide you through the installation process.

Initial Setup

1.Lift off the back cover by using the notch on the bottom.

2.Remove the battery using the notch along the top edge of the battery bay

3.Slide the micro-SIM card bracket to the left until it clicks to unlock it, then lift it open. Place your micro-SIM card in the tray with the notch situated at the top-right, then close the bracket and slide it to the right until it clicks to lock it in place.

4.If you want to insert a microSD card, push the microSD card bracket down until it clicks, then lift it open. Place the microSD card in the indentation, then close the bracket and slide it up until it clicks to lock it in place.

5.Reinsert the battery and reattach the battery cover.

6.Connect the USB cable and plug it into the USB port of a power adapter or a PC to charge the battery

SIM

SD

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Section 2 - Installation

Wireless Installation Considerations

The DWR-933 can be accessed using a wireless connection from anywhere within the operating range of its wireless network. Keep in mind that the quantity, thickness, and location of walls, ceilings, or other objects that the wireless signals must pass through may adversely affect wireless signals. Ranges vary depending on the types of materials and background RF (Radio Frequency) noise in your home or office. The key to maximizing the wireless range is to follow these basic guidelines:

1.Minimize the number of walls and ceilings between the router and other network devices. Each wall or ceiling can reduce your adapter’s range from 1 to 30 meters (3 to 90 feet).

2.Be aware of the direct line between network devices. A wall that is 0.5 meters (1.5 feet thick) appears to be almost 1 meter (3 feet) thick at a 45-degree angle. At a 2-degree angle it appears over 14 meters (42 feet) thick. Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.

3.Try to position access points, wireless routers, and computers so that the signal passes through open doorways. Materials such as glass, metal, brick, insulation, concrete, and water can affect wireless performance. Large objects such as fish tanks, mirrors, file cabinets, metal doors, and aluminum studs may also have a negative effect on range.

4.If you are using a 2.4 GHz cordless phone, make sure that the 2.4 GHz phone base is as far away from your wireless device as possible. The base transmits a signal even when the phone is not in use. In some cases, cordless phones, X-10 wireless devices, and electronic equipment such as ceiling fans, fluorescent lights, and home security systems may dramatically degrade wireless connectivity.

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Section 3 - Configuration

Configuration

This section will show you how to configure your new D-Link mobile router using the configuration utility that can be accessed via your web-browser.

Initial Connection to the Router

By default, the DWR-933 comes configured to work with most 4G SIM cards. Simply connect to it via Wi-Fi or use the included USB to access the SIM’s Internet connection. If you wish to configure the router, you will need to establish a direct connection with the router in order to access the web-based configuration utility. For information please refer to Connect via Wi-Fi on page 10. Once you have configured your router, you will be able to connect using the Wi-Fi settings that you specified in the configuration process. Please ensure that the router is powered on and has sufficient battery power before commencing the setup process.

Connect via USB

To connect to the router via USB, plug the provided Micro USB cable into the Micro USB port on the side of the router, and plug the other end into an available USB port on your computer.

USB Tethering Driver Installation

When you plug the DWR-933 into your computer, any necessary drivers will immediately install. Your version of Windows may prompt you to confirm the driver installation.

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Section 3 - Configuration

Connect via Wi-Fi

Note: The following example uses Windows 7’s built-in wireless connection utility. If you are using a different operating system, or a third party connection utility, the process may be different. Please refer to the documentation that came with your operating system or wireless client for further information on how to connect to a wireless network.

To connect to the router using Wi-Fi, open your operating system’s wireless networking utility and scan for available networks to connect to. By default, the network name (SSID) of the DWR-933 will be in the format dlink_DWR-933_xxxx, where “xxxx” represents the last four characters of the DWR-933’s MAC address. The default SSID and password can also be found on the product label attached to the battery cover. For more information on where to find this label refer to Hardware Overview on page 4.

dlink_DWR-933_0816

Once you have located your DWR-933’s wireless network, select it and click Connect.

dlink_DWR-933_0816

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Section 3 - Configuration

You will then be prompted to enter the network security key for your router. Enter the security key in the box provided and click OK. Your wireless connection utility will confirm that the connection is successful, and you can move to the next step to continue to the configuration process.

You can also set up a connection using the Windows built-in WPS feature. Please see

Connecting to a Wireless Network on page 60.

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Section 3 - Configuration

Web-based Configuration

To access the configuration utility, open a web browser (such as Internet Explorer) and enter the IP address of the router, which is 192.168.0.1 by default in the address bar.

Configuration Utility

Once you have reached the configuration utility through your web browser, you will need to log in. Enter admin as the username, and then enter the password. By default, the password should be left blank.

Click Sign in to continue.

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Section 3 - Configuration

Navigation

On the home page of the interface, you will find a menu bar at the top of the page which includes tabs for easy navigation.

Internet The Internet tab allows you to configure your Internet settings, including details about your mobile operator.

Wi-Fi The Wi-Fi tab allows you to configure your Wi-Fi network, as well as add new devices using WPS.

Settings The Settings tab allows you to configure firewall and security settings.

System The System tab allows you to view system information, change your login information, and upgrade the firmware.

SMS From the SMS tab, you can sent and receive SMS text messages, as well as USSD (Unstructured Supplementary Service Data) codes, sometimes called “Quick Codes” or “Feature Codes.”

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Section 3 - Configuration

Quick Access

A quick access page will be displayed on the initial home page for the DWR-933. The headings below link through to windows where you can alter settings in more detail.

Internet This area displays your Internet provider, the type of Internet service you are using, signal strength, and your current data usage.

Connection Mode This area displays the length of connection time and allows you to change between Always Connect and

Manual Connect.

Wi-Fi The Wi-Fi section displays the number of devices currently connected to the router via Wi-Fi.

Short Messaging This area displays the number of SMS messages in your inbox and your draft massages.

Power Saving This area displays whether power saving features have been enabled, such as suspend mode.

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Section 3 - Configuration

Network Setup

Setup Wizard

The Wizard page will guide you through the steps required to configure the basic settings of your router, such as the IP address, network name (SSID), and password. Click on the Setup Wizard button to begin the quick setup wizard.

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Detect the correct combination of authentication. Select this if your service provider uses this protocol.

Password Authentication Protocol. Select this if your service provider uses this protocol.

Challenge Handshake Authentication Protocol. Select this if your service provider uses this protocol.

Click Next to move to the next section.

Section 3 - Configuration

Connection Settings

In this section you can configure your connection settings. Depending on your mobile operator, you may have to input additional settings before use. If so, please contact your service provider for this information.

APN For LTE/3G

APN Selection Mode	Choose to either automatically or manually select
	an APN (Access Point Name).
Allow Data Roaming	Select this if you want to allow data roaming.
APN	Enter your service provider’s APN.
User Name and	Enter the username and password provided by your
Password (optional)	service provider.

If you choose to manually select an APN.

Auto (PAP & CHAP)

PAP

CHAP

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Section 3 - Configuration

Wi-Fi Status

In this section you have the option of changing your Wi-Fi access name and password as well as security features, which help protect your network from unwanted intruders. Note that the 2.4 GHz and 5 GHz radios must be configured separately, but the options are the same.

Wi-Fi 2.4/5 GHz SSID

Access Name Wi-Fi 2.4 The name of your wireless access point.

GHz

Encryption Mode By default encryption mode is set to Advanced Protection. You may change this to Basic Protection or No Protection but it is not recommended.

WPA Mode Auto (WPA or WPA2) - The router will automatically determine the version of WPA to be used based on the client that is connecting to it.

WPA2 - Clients will only be able to associate with the router using the WPA2 standard. Clients which do not support WPA2 will not be able to associate with the router.

Cipher Mode AES - A newer cipher used by the WPA2 standard. Use of this cipher type is required in order to achieve best speeds and maximum security.

AES/TKIP - TKIP is an encryption method commonly used by older devices. Select this option for greater compatibility with old and new devices.

Pre -Shared Key The pre-shared key is the password which clients will require in order to connect to your network. Enter a password of between 8 and 63 characters in length.

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Section 3 - Configuration

If you selected Basic Protection:

Authentication Type: Shared - The encryption key is used for authentication as well as to encrypt data packets.

WEP Passphrase: Enter your passphrase to be used when connecting to the router. Once you have entered a passphrase, click Generate to create keys automatically, or enter them manually below.

Key 1-4: You can predetermine up to 4 WEP keys. Select the WEP key you wish to use by clicking on the radial buttons next to the keys. Select whether you wish to use 64 bit or 128 bit characters in your key using the slider menu. Enter the desired key in the field provided.

Click Next to move to the next section.

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Section 3 - Configuration

Admin Settings

In this section, you can adjust your admin username and password for logging in via your web browser, as well as the time and date.

Admin Settings

Username Enter your desired username here.

Password Enter your desired password here.

Confirm Password: Re-enter your password to confirm.

Language Select your desired interface language here.

Date & Time

SNTP Toggle the switch to Enable or Disable to automatically synchronize the time with a Simple Network Time Protocol (SNTP) server.

If SNTP is Disabled:

Time Zone Select your current time zone relative to UTC (Coordinated Universal Time).

Date & Time Adjust the dials on the screen with your mouse cursor or pointer to set the time and date.

Selected Date and Time Displays your new, dial-adjusted time.

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Section 3 - Configuration

If SNTP is Enabled:

Primary, Enter an SNTP server address which will be used to Secondary, and synchronize the router’s system time and date.

Tertiary SNTP Server

Time Zone Select your current time zone relative to UTC (Coordinated Universal Time).

Synchronization You can specify in hours how frequently the Cycle DWR-933 will synchronize with the SNTP server.

Click Next to move to the next section.

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Section 3 - Configuration

Apply Settings

Check all settings in the wizard and click Apply. After applying your settings, your router will need to reboot.

Click Apply to save changes.

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Section 3 - Configuration

Internet Settings

Network Status

In this section you can check your current network status as well as your network provider and data usage.

Cellular Information

Network Provider Displays your current network provider and signal strength.

Network Type Displays the type of network you are connected to, such as 2G, 3G or LTE.

Connection Time The length of time you have been connected to the network.

Network Status

IP Address (IPV4) Displays your current IP address.

Total DL Displays the total amount of downloaded data.

Total UL Displays the total amount of uploaded data.

Note: These counters may be reset when the battery or SIM card is removed.

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Section 3 - Configuration

APN Settings

In this section you can configure your Access Point Name (APN) settings. Depending on your mobile service provider, you may have to input optional settings before use. If so, you may need to contact your service provider regarding these details.

Access Point Name (APN) Settings

APN Selection Mode Auto - Select this option if you want the DWR-933 to automatically connect to a mobile network after it has been powered on, or has been disconnected from its current mobile network.

Manual - Enter the Access Point Name (APN) for the connection. If you do not know this information, please contact your service provider.

Click Apply to save changes.

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Section 3 - Configuration

If you choose to manually select your APN:

APN Mode

APN If you are already connected to a mobile network, your ISP will provide the necessary APN which you can select from the drop down list. If no options are available, use the manual configuration on the previous page.

User Name Enter the username to be used for this connection.

Password Enter the password to be used for this connection.

APN Method Choose the authentication method that your ISP uses to connect to its mobile network. If you do not know this information, please contact your service provider. For more information refer to Connection Settings on page 16.

Click Apply to save changes.

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Section 3 - Configuration

Connection Mode Settings

This section allows you to choose your desired cellular network, allow data roaming and control your connection mode.

Cellular Settings

Preferred Cellular Auto - Automatically connects to a mobile network.

2G mode - Only connects to a 2G mobile network.

3G mode - Only connects to a 3G mobile network.

LTE mode - Only connects to a LTE mobile network.

Allow Data Roaming Enabling this if you want to allow data roaming. Data roaming lets you use an Internet connection internationally or outside of you Internet provider’s coverage. Enabling this feature may lead to very high data charges. Check with your provider for details.

Connection Mode Choose between Always or Manual for connecting to the Internet.

If you selected Manual Connection Mode:

Connect/disconnect Toggle the switch to enable/disable your Internet manually connection.

Click Apply to save changes.

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Section 3 - Configuration

SIM Card PIN Lock Settings

This section allows you to lock the SIM card currently inserted into the DWR-933.

SIM

No. of Retry The number of retries left to access your SIM.

Note: If you exceed the number of retries, your SIM card will be locked and can only be unlocked by your operator.

SIM Card Move the toggle to enable SIM card PIN Lock

PIN Lock Protection. In order to use this function you need

Protection to know the PIN of the SIM/UICC card.

If you enabled SIM Card PIN Lock Protection:

PIN Code Enter your SIM’s pin code here.

Click Apply to save changes.

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