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Set up and get started

Supported iPhone models

This guide describes iOS 12 for the following iPhone models:

iPhone XS Max

iPhone XS

iPhone X

iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone 6s Plus iPhone 6s iPhone 6 Plus iPhone 6 iPhone SE iPhone 5s

Your features and apps may vary depending on your iPhone model, region, language, and carrier. To find out which features are supported in your region, go to the iOS Feature Availability website.

Note: Apps and services that send or receive data over a cellular network may incur additional fees. Contact your carrier for information about your iPhone service plan and fees.

Install or switch the SIM card in your iPhone

The cellular connection on your iPhone requires a SIM card from a cellular provider. If your iPhone doesnʼt have a SIM, or if you change carriers, you need to install or replace the SIM card.

Note: The shape and orientation of the SIM card tray depend on the iPhone model and your region.

Install or switch the SIM card

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d.Insert a paper clip or SIM eject tool into the small hole of the SIM card tray, then push in toward iPhone to eject the tray.

e.Remove the tray from iPhone.

f.Place the SIM card in the tray. The angled corner determines the correct orientation.

g.Insert the tray back into iPhone.

h.If prompted, carefully enter the PIN for the SIM card.

WARNING: Never try to guess a SIM PIN. An incorrect guess can permanently lock your SIM card, and you wonʼt be able to make phone calls or use cellular data through your carrier until you get a new SIM card. For more information, see the Apple Support article Use a SIM PIN for your iPhone or iPad.

Important: A Nano-SIM card is required to use cellular services when connecting to GSM networks and some CDMA networks. An iPhone activated on a CDMA wireless network can also use a Nano-SIM card for connecting to a GSM network, primarily for international roaming. Your iPhone is subject to your wireless service providerʼs policies, which may include restrictions on switching service providers and roaming, even after the conclusion of any required minimum service contract. Contact your wireless service provider for more details. The availability of cellular capabilities depends on the wireless network, your iPhone model, and your location.

Turn on and set up iPhone Draft

Turn on and set up your new iPhone over a Wi-Fi network or your carrierʼs cellular network (not available in all regions). You can also set up iPhone by connecting it to your computer and using iTunes. If you have another iOS device (with iOS 11 or later) or an Android device, you can copy your data to your new device.

Note: If your iPhone is deployed or managed by a company or other organization, see an administrator for setup instructions. For general information, go to the Apple at Work website.

Prepare for setup

To make setup as smooth as possible, have the following items available:

The name and password (if applicable) of a Wi-Fi network connected to the Internet or cellular data service through an activated SIM card

Your Apple ID and password; if you donʼt have an Apple ID, you can create one during setup

Your credit or debit card account information, if you want to add a card to Apple Pay during setup on supported models

Your previous iPhone (or its backup data) or Android device, if youʼre moving to a new iPhone

Turn on and set up your iPhone

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d.Press and hold the side button or Sleep/Wake button (depending on your model) until the Apple logo appears.

If iPhone doesnʼt turn on, you might need to charge the battery. For more help, see the Apple Support article If your iPhone, iPad, or iPod touch wonʼt turn on or is frozen.

e. Do one of the following:

If you have another iPhone, iPad, or iPod touch with iOS 11 or later, you can use it to automatically set up your new device with Quick Start. Bring the two devices close together, then follow the onscreen instructions to securely copy many of your settings, preferences, and iCloud Keychain.

If you donʼt have another iOS device, tap Set Up Manually, then follow the onscreen setup instructions.

Move from an Android device to iPhone

When you first set up your new iPhone, you can automatically and securely move your data from an Android device.

Note: You can use the Move to iOS app only when you first set up iPhone. If youʼve already finished setup and want to use Move to iOS, you must erase your iOS device and start over, or move your data manually. See the Apple Support article Move content manually from your Android device to your iOS device.

d.On your device with Android version 4.0 or later, see the Apple Support article Move from Android to iPhone, iPad, or iPod touch and download the Move to iOS app.

e.On your iPhone:

a.Follow the setup assistant.

b.On the Apps & Data screen, tap Move Data from Android.

f. On the Android device:

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a.Turn on Wi-Fi.

b. Open the Move to iOS app.

c. Follow the onscreen instructions.

Set up cellular services

The cellular services on your iPhone require a cellular plan; contact your carrier to set up service.

For more information about managing your cellular data usage, see View or change cellular settings on iPhone.

Some carriers let you unlock iPhone for use with another carrier (additional fees may apply). Contact your carrier for authorization and setup information. For more information, see the Apple Support article How to unlock your iPhone for use with a different carrier.

WARNING: To avoid injury, read Important safety information for iPhone before using iPhone.

Connect iPhone to the Internet

Connect your iPhone to the Internet by using an available Wi-Fi or cellular network.

Connect iPhone to a Wi-Fi network

d.Go to Settings > Wi-Fi, then turn on Wi-Fi.

e.Tap one of the following:

A network: Enter the password, if required.

Other: Joins a hidden network. Enter the name of the hidden network, security type, and password.

If appears at the top of the screen, iPhone is connected to a Wi-Fi network. (To verify this, open Safari to view a webpage.) iPhone reconnects when you return to the same location.

Connect iPhone to a cellular network Draft

Your iPhone automatically connects to your carrierʼs cellular data network if a Wi-Fi network isnʼt available. If iPhone doesnʼt connect, check the following:

d.Verify that your SIM card is installed and unlocked. See Install or switch the SIM card in your iPhone.

e.Go to Settings > Cellular.

f.Verify that Cellular Data is turned on.

When you need an Internet connection, iPhone does the following, in order, until the connection is made:

Tries to connect to the most recently used available Wi-Fi network

Shows a list of Wi-Fi networks in range and connects to the one you choose

Connects to your carrierʼs cellular data network

Note: If a Wi-Fi connection to the Internet isnʼt available, apps and services may transfer data over your carrierʼs cellular network, which may result in additional fees. Contact your carrier for information about your cellular data plan rates. To manage cellular data usage, see View or change cellular settings on iPhone.

Manage Apple ID and iCloud settings on iPhone

Your Apple ID is the account you use for just about everything you do with Apple— including storing your content in iCloud, streaming from Apple Music, and buying content from the iTunes Store, the App Store, and Apple Books. On your iPhone, you can sign in to all Apple services with a single Apple ID and password. Itʼs best to have only one Apple ID.

Use iCloud to securely store your photos, videos, documents, music, apps, and more— and keep them updated across all your devices. With iCloud, you can easily share photos, calendars, locations, and more with friends and family. You can even use iCloud to help you find your iPhone if you lose it.

iCloud provides you with a free email account and 5 GB of storage for your mail, documents, photos and videos, and backups. Your purchased music, apps, TV shows, and books donʼt count against your available storage space. You can upgrade your iCloud storage right from iPhone.

Note: Some iCloud features have minimumDraftsystem requirements. iCloud may not be available in all regions, and iCloud features may vary by region.

Sign in with your Apple ID

If you didnʼt sign in during setup, do the following:

d.Go to Settings .

e.Tap Sign in to your iPhone.

f.Enter your Apple ID and password.

If you donʼt have an Apple ID, tap “Donʼt have an Apple ID or forgot it?”

g.If you protect your account with two-factor authentication, enter the six-digit verification code.

Change your Apple ID settings

Go to Settings > [your name], where you can do the following:

Update your contact information

Change your password

Manage Family Sharing

Change your iCloud settings

Go to Settings > [your name] > iCloud.

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